Assistant HR Manager Job Scope:
- Full spectrum of Human Resource functions in terms Recruitment & Selection, Compensation & Benefits, Talent Acquisition Manager, Training, Learning & development, Payroll Management.
- Crafting of job ads and employment contract and ensuring it's in accordance to MOM framework guidelines
- Creating clear and persuasive presentations to improve policy knowledge
- Ensuring all payroll are accurate and precise
- Effective motivation of staff to maintain morale
- Ensure consistent application of disciplinary actions and compliance to company policies
- Balance staff happiness with company's productivity and profitability through effective policy proposals
- Develop training and upgrading frameworks including the effective tracking of staff against measurable promotion metrics
- Develop effective grievance counseling frameworks
- Train and manage a team of HR and admin personnel to ensure timely and accurate completion of HR related tasks.
- Work with operations team to ensure efficient allocation and renewal of staffing
- Analyze cost projections and implement labour cost controls across all departments
- Whole-company labour policy planning
- Analysis of market trends to propose and implement systematic improvements
- Develop HR systems and company structures to improve effectiveness and efficiency
- Stay abreast with legal frameworks and ensure consistent compliance
- Maintain robust business continuity plans
- Develop year end appraisal formula for the entire company, measuring staff productivity metrics and manpower budgeting
- Handle work pass application, renewal and cancellation of foreign workers
- Handle and administer the company's yearly insurance renewal
- Manage work injury and hospitalization claims
- Apply / renew business license and permit
- Overseeing any other adhoc office administrative matters
KPI:
1. Achieve a net income of more than 10% consistently for the year (bottom line)
2. Obtain Time to hire rate of 30 days for all vacant positions
3. All outlets minimum headcount manpower is achieved consistently for 3 months with no major food hygiene lapse
4. Staff handbook, online training system is comprehensive and enforced consistently resulting in strong corporate governance across all HQ departments and outlets
5. Maintain staff turnover rate at below 8% annually
6. Improve staff retention rate at 30%
7. Ensure that all talent acquisition matches the CEO & Director's requirement and needs
8. Able to accurately measure staffs happiness through surveys and conduct a Goal/ KPI re-alignment exercise at least once every 6 months
9. All P-files and all office administrative duties are documented and maintained to the highest standards
10. On average less than 1 error a month is made during his/ her payroll duties
11. All Full time staff complete world manager quiz on their every Quarter via TRS Academy App with 100% pass rate
12. All outlets FULL-TIME staff come back office for a full day HQ restaurant proficiency course by End of every calender year
13. Ensure successful launch and management of the individual outlets and HQ EXCO functions
Training Manager Job Scope:
1) Understand the business goals, identify performance gaps, and recommend solutions
2) Develop, plan, prepare, implement, and improve the training program for staff
3) Update and maintain the training manual, materials, and knowledge base
4) Conduct soft-skills training for all outlets staff according to SOP and required standards
5) Design and implement training framework and ensuring full use of our company's internal training app
6) Plan, implement, execute, and evaluate training plans.
7) Co-ordinate and communicate effectively on staff performance issues with the HR & Operations department
8) Manage and track induction and onboarding program for new employee
9) Responsible for identifying all the staff training needs and actively involved in the professional upgrading of the staff skill set and mindset
10) Work on all areas of training including product knowledge, customer service, service excellence and other modules in the total training regime
11) Evaluate and ensure the effectiveness of the training program
Working Hours: 5 days working week
Salary: SGD $3500-$4500
Requirements:
- Bachelor’s degree in human resource management or other related in HR.
- Minimum 5 years’ experience in HR jobs and minimum 2 years in HR manager’s role.
- Possess strong interpersonal, written and verbal communication skills in particular English language
- Ready to step off their comfort zone to take on new challenges and grow with the company
- Ability to multitask, work under high pressure, plan personal and delegate subordinates' workload effectively, and is able to track the productivity of the entire HR team
- Possesses strong talent acquisiton skills in particular finding and identifying hardworking and positive candidates who has the right skillset for the job as well as ensuring they are a good cultural fit for the company
- High standards for integrity and confidentiality
- Exceptional time management skills and is able to improve the entire company's productivity
- Strong organisational and documentation skills with a results and SOP driven mindset through the use of data analytics
- Proven working experience as a Training Manager with 5 years in strategic planning and relevant experience in an reputable Restaurant Chain (preferably with full ACTA Certification)
- Track record in designing and executing successful training programs.
- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations etc.)
- Excellent communication and leadership skills.
- Ability to plan and manage time effectively
- Strong multitasking skills
Benefits:
- Individual Profit-Sharing bonus of up to 0.5% of company's annual net income
- Hospitalization and Surgery Insurance Coverage
- Private Clinic Consultation
- Paid medical leave
- Dental and TCM Benefits
- 14 Days Annual leave
Interested candidate, please apply here directly or contact our HR Department at 92978413/98889975 for further queries.
Only shortlisted candidates will be contacted.
