Music School Assistant Manager

• Location: Clementi
• Working days: 5 days (Rotate shift based on roster)
• Weekday: 11.45am to 9.15pm
• Weekend: 8.45am to 6.15/7.15pm
• Salary: S$ 4,000 - 5,000

Key Responsibilities:

Primary Role

• Achievement of school enrolment and store revenue budget of music school (branch)
• Teachers’ management and administration (more than 50 teachers full and part-time)
• Activity planning including trial lessons, open house, performances, PTMS, students’ orientation etc
• Studio and facilities management

Secondary Role

• Work with respective product managers to ensure branding, A&P and sales activities.
• Supervision in provision of quality customer service through training and coaching of staff and engaging.
• CRM Management – Reviewing of leads generation and follow-up prospecting for customer.
• Plan, manage and organize area market events and activities in-store
• Manage and oversee store inventory to ensure optimal stock levels for display and sale.
• Overseeing proper cash register management and administrative matters and documentation processes with relevant department
• Perform any adhoc duties or projects as assigned.

Requirements:

• Diploma graduate preferred
• Experience in similar or service related industry preferred (enrichment centers)
• Retail sales experience is not mandatory

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Role:

Construction Manager (Project Management / Marine Construction / Up to $9000)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Singapore Based (Changi Navel, Project Office nearby Lavender MRT)
• Project contract based (estimated 27 months until project completion)
• 5.5 Days work per week (8am to 5pm), Alt Sat Full Day
• Salary: $6000 to $9000 (depends on experience)
• Master or Degree in Engineering or equivalent, recognized universities under the BCA is a plus + Minimum 5 years of Experience in Construction Experience.
• A field in marine construction company is favorable.
• Proficient in Microsoft Office, MS Project, Primavera, and AutoCAD
• Career Progression Opportunities

Our client is a leader in the maritime and construction sectors for over 40 years. They are now looking for motivated individuals to join their team.

Unique Opportunity: Dive into a significant naval base/government project, gaining unique insights and contributing to a project of national importance.

Dual-Domain Expertise: Experience the best of both worlds in land and marine projects, enhancing your skills and versatility in the industry.

Career Growth: Participate in a landmark project that will not only elevate your profile but also open doors to future leadership opportunities.

Impactful Work: Be part of a mission that extends beyond the job – contributing to national security and community well-being.

Be part of building something historic.

Job scope

• Overall Responsibility for all construction activities with respect to performance, procedure, and making recommendations to project managers for improvements and corrective actions.
• Manage Contractors with a focus on quality, compliance with engineering drawings, applicable code and standards, and construction schedule and cost.
• Interface and Coordinate with Engineering supporting construction activities.
• Assist in developing and implementing corporate construction policies that support project construction.
• Oversee the effective management of project activities to assure timely delivery and low wastage.
• Manage and lead a group of engineers.
• Co-ordination with other departments on issues affecting project works.
• Liaise with government/Statutory Authorities, consultants, clients, suppliers etc.
• Provide Timely Project Progress reporting to management and Attending Project Execution Meetings with other managers.
• Select, guide, and develop a multicultural labour force & Management team with construction responsibilities to ensure that the organization achieves it business objectives and complies with all relevant regulations and laws.
• Ensuring Quality Assurance and ISO Standards are met on all construction related activities and ensure customer quality specifications are constantly met.
• Allocate Capital and Human Resources to maximize productivity.
• Other Ad-hoc Duties required to carry out

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

• Able to work 12 hours shift
• Location: islandwide
• Salary Package
  i. $3,700 to $4,400 (armed)
  ii. $2,700 to $3,300 (unarmed)
  iii. Bonus of $35,000 paid in tranche

Responsibilities:

• Provide Protection/Escorting VIP or Business partners
• Security Enforcement & Screening Duties
• Traffic, Crowd & Access Control

Requirements:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Role:

Quantity Surveyor (Project / Construction / Up to $5000)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• 5 Days ; 8.30am - 6.00pm (Mon - Fri)
• Working location: Site at Bedok // HQ at AMK (Go there for tentatively one month then come to HQ to work, occasionally go back to site for meeting. Candidate must be willing to travel)
• Salary : $3.5K - $5k

Requirements:

• Must possess at least a Diploma in construction related field
• Those with a Diploma or Degree in electical engineering will be an added advantage
• At least 2 to 3 years’ of hands-on working experience and proven track record
• Preferably with relevant work experience in the construction industry

Job Responsibility:

• Variation works
• Preparation of Letter of Award
• Preparation of payment claims
• Issuing payment response
• Any other works as and when assigned

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Role:

Enforcement Officer (Class 2b)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Able to commit 12 hours duty (3 work 1 off , 4 work 1 off)
• Location: islandwide
• Salary Package : $2,700 to $3,000 ( Bonus $3500)

Job Scope:

• Patrolling and carry out enforcement duties such as illegal parking on public roads or public health
• Attend to public feedback

Requirements:

• Possess minimum class 2B licence

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Class 3 Driver (Van Driver)

• Location: Penjuru lane ( Transport provided at Jurong East)
• Monday to Friday: 8:00 AM – 5:00 PM
• Saturday: 8:00 AM – 12:00 PM
• $2,200 , have OT

Job Responsibilities:

• Pick up and drop off ship crew from airports, hotels, and company office.
• Ensure timely and safe transport.
• Maintain vehicle cleanliness and adhere to traffic regulations.
• Perform basic vehicle checks to ensure roadworthiness.

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Role:

Assistant Manager / Manager (Chemical Industry)

• Singapore Based (Tuas, West Singapore (Company Transport / Transport Allowance $120 if candidate possess own transport))
• 5 Days work per week (8am to 5pm)
• $5000 to $8000 depends on experience
• At least Degree in Mechanical Engineering / Chemistry or equivalent + 5 to 10 years of relevant working experience in Chemical Industry
• Strong knowledge of chemical plant management and ESH regulations
• Career Progression Opportunities

Responsibilities

Develop and implement department procedures, ensuring compliance with safety regulations and standards

Oversee and coordinate the daily engineering operations, including conducting routine

inspections and maintenance of machinery

Manage the maintenance budget, ensuring efficient allocation of resources

Supervise engineering staff, including hiring, training, and performance management

Prepare preventative and maintenance schedules

Identify and address potential issues before they result in equipment failure or downtime

Collaborate with other departments to prioritize maintenance needs and manage work orders

Manage inventory of maintenance equipment

Prepare and present reports on maintenance operations and costs

Keep abreast of advancements in maintenance and repair technologies

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Space Planner (AutoCAD)

Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm + Alternate Half Sat WFH (if busy)
Working location: Marina Square (Promenade MRT)
Salary: $3000 - $3200

Job Responsibilities

• Provides CAD design services in support of client requirements and modifications.
• Updates and issues CAD space plans.
• Generates component breakdown for the sales department for quotations and orders.
• Provides 3D rendering for presentation.
• Prepares presentation boards.
• Site audit on existing components, and communicate churn requirements to the customer.
• To measure the site for space planning.
• Assists and coordinates mock-up preparation.

Job Requirements

• Diploma in Interior Design or its equivalent
• Relevant Experience in component count / inventory count

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Salary: $2,800-$3,500
Location: Bukit Timah (Nearest MRT - Tan Kah Kee / Botanic Garden)

Working Days and Timing: 5.5 Days per week roster

Job Descriptions:

• To maintain a high standard of all food preparation and service in the kitchen according to the required standards
• Ensure accurate and consistent cook practice and presentation
• Ensure optimal kitchen and store cleanliness, kitchen safety and food hygiene
• Responsible in controlling cost and minimize food wastages
• Other miscellaneous duties assigned

Job Requirements:

• With at least 1 year of relevant exp
• With food hygiene cert
• Prior experience in Italian Cuisine is a plus

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Position: Finance Officer

• Work Location: near Macpherson MRT
• Working hours: Mon – Fri 9am – 6pm
• Basic Salary: $2200 – 3600 (Depend on experience)

Job Responsibility:
The Accounts and Finance Officer/ Executive will be responsible for managing day-to-day accounting functions, ensuring accurate financial reporting, and supporting the financial operations of the company. This role will include handling general ledger entries, financial reconciliation, managing fixed assets, and assisting with budgeting and forecasting.

Requirements:

• Minimum Diploma in Accountancy or its equivalent; ACCA or equivalent qualification will be added advantage.
• At least 2 years of related working experience, preferably in the airfreight and logistics industry. Candidates with more experience will be considered for the Executive position.
• Proficiency in financial accounting and reporting.
• Well versed in Microsoft Office applications (Word & Excel).

Key Responsibilities:

1. General Ledger Management:

• Maintain and update the general ledger with accurate and timely entries.
• Prepare and post journal entries, including accruals, prepayments, and adjustments.

2. Accounts Payable and Receivable:

• Process and manage accounts payable and receivable, ensuring timely payments and collections.
• Reconcile vendor statements and resolve any discrepancies promptly.

3. Financial Reporting:

• Assist in the preparation of monthly, quarterly, and annual financial statements.
• Support the preparation of management reports and variance analyses.

4. Fixed Asset Management:

• Maintain and update the fixed asset register, ensuring accurate recording of acquisitions, disposals, and depreciation.
• Conduct regular physical audits of fixed assets to ensure accuracy and compliance with company policies.
• Ensure compliance with relevant accounting standards and company policies for fixed asset management.

5. Bank Reconciliations:

• Perform monthly bank reconciliations and investigate and resolve any discrepancies.

6. Tax and Compliance:

• Support the preparation and submission of tax returns and statutory filings.
• Ensure compliance with relevant tax laws and regulations.

7. Audit Support:

• Assist in internal and external audits by providing necessary documentation and explanations.
• Implement and monitor internal controls to safeguard company assets and ensure accuracy in financial reporting.

8. Cash Flow Management:

• Monitor and manage cash flow to ensure the company can meet its financial obligations.
• Prepare cash flow forecasts to support financial planning.

9. Problem-Solving and Process Improvement:

• Identify areas for process improvement and implement solutions to enhance efficiency.
• Troubleshoot accounting issues and provide recommendations for resolution.

10. Follow-Up and Communication:

• Liaise with internal departments and external stakeholders to resolve financial discrepancies and follow up on outstanding items.
• Maintain clear and professional communication with vendors, customers, and team members.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position: F&B Executive

• Working hour: Mon to Fri (8am to 6pm)
• Working location: MBFC [Downtown / Raffles Place MRT]
• Salary range: $2,400 - $2,800

Experience and requirements:

• At least 2-3 years’ experience in Hospitality, F&B or Customer Experience discipline.
• Food Hygiene Certification preferred.

Duties and Responsibilities

• Provide a “best in class” service to all clients.
• Always maintain and inspect all conference rooms and pantries in good and clean condition.
• Ensure all amenities in the conference rooms are well stocked and organized at all times.
• Ensure equipment’s, amenities and conference room facilities with defects are raised as work orders to relevant departments.
• Escorts clients and visitors to the meeting rooms.
• Facilitate the ordering process and service for beverages required during meetings and corporate occasions.
• Ensure pantry is well stocked with consistently ensure provisions are refilled accordingly.
• Ensure conference room readiness, catering order preparations are in order, arrange beverage for functions and events as instructed.
• Washing up and clean pantries before closing procedures or whenever necessary
• Acknowledge all guests’ concerns, comments & complaints with discretion & the utmost urgency.
• Report to supervisor or manager for any user or client feedback
• Liaise with vendors to carry out equipment maintenance, catering orders and pantry orders.
• Promptly respond to telephone calls in a friendly & professional manner.
• Prepare stock inventory report and servicing report for management’s review.
• Complete all duties during the shift & ensure a concise hand over is conducted.

Workplace Etiquette:

• Championing flexible working and provide support to clients and guests on processes & tools - e.g. Meeting Rooms, Desks, onsite AV Equipment, pantries etc.
• Ensure the building and relevant equipment / technology is in perfect working order. Spatial awareness: support the Workspace Experience Lead with collecting and analyzing workspace data (subjective, objective and ethnographically) to improve the workspace experience for colleagues.

Key Performance Measures

• Compliance with service standards and delivery as detailed in the contract.
• Compliance with the Environmental, Health and Safety responsibilities.
• High Customer Satisfaction rating as measured in regular surveys.
• Adherence to and maintain food handling standards and food safety plan.
• Compliance with Best Practice documentation.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position: Beautician/ Therapist (Aesthetic Clinic)

• 5 days in shift, 8am – 6pm/ 11:30am – 9pm (44 hours per week)
• Close on Sundays & PH
• Salary: $2800 -$3100 + Commission
• Location: Scotts Road, Pacific Plaza (Orchard)

Job scope and requirements:

• Assist doctors during medical aesthetic procedures (training will be provided)
• Administering non-invasive treatment procedures
• Hands-on or prior experience in performing extraction will be a bonus.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a HR and Admin Executive to be part of their HR Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of HR and Admin Executive:

• Ensure timely processing of payroll, claims, and timesheets, including handling government-related claims.
• Assist with administrative tasks and contribute to overall team efforts.
• Lead end-to-end recruitment processes, sourcing talent through diverse channels.
• Partner with Marketing to enhance brand presence and develop recruitment materials.
• Utilize HR analytics to assess recruitment and retention strategies.
• Manage the onboarding and exit processes, including conducting exit interviews.
• Identify skill gaps, propose training programs, and maintain training records.
• Participate in the Staff Welfare Committee and help organize company events.
• Support social initiatives aimed at community engagement.
• Oversee employee and property insurance renewals and claims.
• Maintain accurate employee databases and personnel files.

Requirements:

• Diploma in related field
• Min 2 years of full spectrum experience, with involvement in payroll processing

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Working hours: 5 days(Mon - Fri), 8am - 6pm
Location: 1 Corporation Dr [Lakeside]
Salary:$2,200 - $3,000

Sales Responsibilities:

• Processing of sales orders, delivery orders, and invoice.
• Provide feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional sales support.
• Answer all product-related questions and addressing queries promptly.
• Communicate efficiently with customers through various channels.
• Support the development of new and existing products.
• Bookkeeping of customers’ transactions, complaints and all necessary records.
• Other duties as assigned by management.

Telemarketing Responsibilities:

• Procuring new clients through direct contact and word-of-mouth.
• Attending networking activities to research and connect with prospective clients if required
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Suggesting upgrades or added services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.

Requirements:

• Proficient in MS Office application such as Word, Excel
• Min. O levels and above
• Relevant Experience

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

• Location: Jurong West
• Salary: $2200 - $2400
• Working hours: 6 days, Mon – Sat, 7:30am – 5:00pm

Responsibilities:

• Operate and maintain a class 3 vehicle in a safe and efficient manner
• Ensure accurate and timely delivery of goods to designated locations
• Perform pre-trip and post-trip inspections of the vehicle and report any defects or malfunctions to the supervisor
• Follow all traffic laws and regulations while driving, including hours of service regulations
• Ensure all necessary documentation, such as bills of lading and delivery receipts, are completed accurately and submitted in a timely manner
• Communicate effectively with dispatch and customers to ensure a smooth delivery process
• Adhere to company policies and procedures, including safety protocols and driver code of conduct

Requirements:

• Valid Class 3 driving license
• Clean driving record
• Able to handle heavy lifting
• Familiarity with local traffic laws and regulations

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Customer Service Executive | 5 Days | Up to $2,8k | Changi

Location: Changi

Working days: 5 days
Weekday: 8am - 5.45pm
Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Beautician/ Therapist (Aesthetic Clinic)

Working Days & Hours: 5 days in shift, 8am – 6pm/ 11:30am – 9pm (44 hours per week)

Close on Sundays & PH

Salary: $2800 -$3100 + Commission

Location: (Orchard

Job scope and requirements:

• Assist doctors during medical aesthetic procedures (training will be provided)
• Administering non-invasive treatment procedures
• Hands-on or prior experience in performing extraction will be a bonus.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Work Location: Bishan

Working Hours: Mondays to Fridays: 7:30am to 2:00pm

Contract Period: From 1 January 2025 to 31 December 2025

Job Description

• Assist in preparing resources for teaching & learning activities (e.g. lesson, enrichment, competition, exhibition, recycling campaign, garden trail, etc)

• Set up science laboratory / makerspace before activity and clear up after activity

• Organise the storage of learning materials (e.g. apparatus, equipment, printed resources, perishables, etc)

• Ensure learning materials are well-maintained and well-stocked (includes simple cleaning, drying, stock-taking, etc)

• Assist in purchasing learning materials

• Maintain cleanliness of two science rooms and one makerspace room

• Assist in any other teaching & learning related duties as assigned by Teacher-in-charge, Level Head or Head of Department

Job Requirement

• Able to properly handle primary science laboratory apparatus

• Basic proficiency in spoken and written English

• Organised and attentive to details

• Able to multi-task, work independently and meet deadlines

• Able to communicate with teachers through WhatsApp

• Prior working experience in science laboratories and/or primary school environment

• Relevant working experience in science education

• GCE “O” Level science subjects

• Basic proficiency in MS Word and MS Excel

EA: 22C1322

EAP: R24124011

Responsibilities:

• Manage full spectrum of HR functions including recruitment, performance management and compensation & benefits.
• Lead and direct the routine functions of recruitment process -Sourcing, attracting, hiring, and interviewing.
• Monitor office administration to ensure smooth operation and maintain a healthy and safe office environment.
• Monitor full set of C&B functions, including monthly payroll, CPF, taxation and liaising with insurance vendors etc.
• Ensure legal compliance throughout human resource management.
• Develop and implement HR strategies and initiatives aligned with the overall business strategy and head office.
• Bridge management and employee relations by addressing demands, grievances or other issues.
• Conduct & assess internal training needs and coordinate learning and development initiatives for all employees.
• Review, revise and provide guidance on employee handbook.
• Organize employee engagement activities e.g., Organize annual dinner, Christmas party, corporate social responsibility.

Requirements:

• Degree in Human Resource, Business or equivalent
• Minimum 5 years of relevant and hands-on experience in Human Resources Management.
• Well versed with Singapore Employment Ordinance, tax law and other related regulations.
• Good command of both written and spoken English
• Good team player, Detail-minded, well-organized with strong problem-solving skills, self-motivated and independent.
• Proficient in MS Office applications.
• Excellent communication & presentation skills

Full Title : Customer Service Executive

Location: Changi

Working days: 5 days
Weekday: 8am - 5.45pm
Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

5 days Mon to Fri 8am to 6pm
$2800 - $3000

Marina Bay Financial Centre (Downtown MRT)

Job scopes:

• To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
• To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
• To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
• To check on meeting room set up standards, floral arrangements, and report facility faults
• To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
• To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
• To assist in the booking of executive meeting rooms
• To provide taxi booking services
• To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
• To receive feedback from guests or staff on facilities and services
• To assist in overseeing events or VIP meetings at executive conference suite
• To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
• To assist managing rooms and submit reports on weekly release
• To assist in handling common & executive meeting room enquiries by phone / email / Teams
• To manage common meeting room bookings:

a. To call meeting room user 15 minutes prior to booked period to reconfirm
b. To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
c. To send reminders email to users
d. To oversee reconfiguration of meeting room set up
e. To prepare weekly schedules for stewardesses / technicians

Requirements:

• Minimally GCE ‘O’ Level
• Computer skills: Microsoft Outlook, Microsoft Excel, Microsoft Words
• With working experience as customer service executive is a plus

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

- Permanent

- $2800 - $3400

- Mon to Fri: 9am-6pm

- Toa Payoh

We are seeking a highly motivated and experienced Customer Service Executive cum Trainer to join our dynamic team. The ideal candidate will serve as the primary point of contact for tenants residing in properties managed by our company, ensuring a seamless experience through prompt and clear communication. In addition to handling customer queries, this role will also involve delivering training sessions aimed at improving customer service processes and skills within the team.

Responsibilities:

1. Customer Service:

• Serve as the main point of contact for tenants, addressing inquiries, concerns, and requests via phone, email, and in-person interactions.
• Respond to tenant queries in a timely and efficient manner, ensuring resolution of issues related to property management, maintenance, billing, and other tenant services.
• Maintain a high standard of communication, ensuring clarity, professionalism, and friendliness in all interactions.
• Handle customer complaints with patience and empathy, escalating cases to senior management when necessary.
• Provide follow-up to ensure tenant satisfaction and resolve any lingering concerns.
• Work closely with property management teams to coordinate solutions for tenants and ensure smooth day-to-day operations.

2. Training & Development:

• Conduct training programs for new customer service staff to equip them with knowledge about company processes, communication protocols, and tenant management strategies.
• Develop and maintain training materials, such as guides, FAQs, and templates, for the customer service team.
• Train employees on how to handle tenant inquiries effectively through email and phone.
• Identify knowledge gaps within the team and provide one-on-one or group training sessions to address them.
• Stay updated on best practices in customer service and incorporate them into training modules.

3. Communication & Coordination:

• Liaise with internal teams, such as property managers and maintenance staff, to ensure tenant issues are resolved promptly.
• Communicate updates, policy changes, and new services to tenants, ensuring they are well-informed.
• Keep accurate records of tenant interactions, inquiries, and complaints to track performance and ensure a high level of customer satisfaction.

4. Performance Tracking & Reporting:

• Monitor key customer service metrics (e.g., response time, customer satisfaction scores) and report on performance to management.
• Provide feedback on areas for improvement based on tenant feedback and team performance.

Duration:

Permanent

Salary:

• $2800 - $3400

Working hours:

• Mon to Fri: 9am to 6pm

Location:

• Toa Payoh

Requirements:

• Experience: 3-5 years of experience in customer service in any industry, preferably with experience handling customer queries via email and phone.
• Communication Skills: Exceptional verbal and written communication skills with a strong ability to communicate clearly and effectively.
• Training Experience: Previous experience in training customer service teams is preferred, with a solid understanding of training methodologies and materials development.
• Technical Skills: High proficiency in using email, phone systems, and other customer service software or tools to manage tenant queries.
• Problem-Solving: Ability to handle customer complaints with tact, empathy, and quick thinking to find suitable solutions.
• Team Player: Ability to collaborate effectively with different departments and contribute to a positive work environment.

Preferred Qualifications:

• Experience in property management or real estate is an added advantage.
• Proven ability to work in a fast-paced environment while managing multiple tasks.
• Strong organizational skills with attention to detail.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R23117747​)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
3 Shenton Way, Shenton House,
#19-01 Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Overview

The Human Capital and Operations Senior Executive is responsible for overseeing all aspects of human resources practices, processes, and administrative functions within the organization. This role includes handling incoming and outgoing shipping and procurement, managing the recruitment and selection process, developing and implementing HR strategies, ensuring legal compliance throughout human resource management, and overseeing efficient office and factory operations.

Key Responsibilities

• Procurement Management:
  • Develop and implement procurement strategies to optimize sourcing and purchasing processes.
  • Identify, evaluate, and negotiate with suppliers to secure the best terms and prices.
  • Monitor supplier performance and manage relationships to ensure compliance with agreements.
  • and transportation to ensure efficient distribution of products.

Supply Chain Coordination:

• Oversee the supply chain operations, ensuring timely and accurate order fulfillment.
• Coordinate logistics for incoming and outgoing shipments, including scheduling and documentation.
• Collaborate with internal departments (e.g., production, sales, finance) to align supply chain activities with business objectives.

HR Strategy & Planning :

• Develop and implement HR strategies aligned with the overall business strategy
• Act as a consultant to management on HR-related issues, providing guidance and input on workforce planning, workforce wellbeing, and organizational development
• Develop and oversee the performance appraisal system, ensuring regular performance reviews and effective feedback communication

Recruitment & Talent Management :

• Manage the end-to-end recruitment process, including sourcing, interviewing, and selecting candidates
• Develop and execute strategies to attract, retain, and develop talent
• Manage work passes for foreign employees
• Oversee onboarding processes to ensure smooth integration of new employees

Payroll Processing & Compliance :

• Accurately process monthly payrolls for all employees
• Ensure timely disbursement of salaries and other statutory payments
• Ensure compliance with Singapore employment laws, regulations, and company policies
• Handle CPF contributions, income tax submissions (IR8A), and other statutory requirements
• Stay updated on changes in labor laws and payroll practices in Singapore

Employee Relations & Engagement :

• Foster a positive work environment through effective employee engagement strategies
• Address employee relations issues, such as grievances, disciplinary actions, and performance improvement plans

Compensation & Benefits :

• Manage compensation and benefits programs to ensure competitiveness and alignment with organizational goals
• Review and analyse salary and incentives structures, job evaluations, and salary surveys
• Ensure compliance with statutory requirements related to compensation and benefits.

Training & Development :

• Identify training needs and develop programs to enhance employee skills and knowledge
• Oversee the creation and delivery of training programs, including leadership development, soft skills, and technical training

HR Operations & Compliance :

• Ensure HR policies and procedures are up-to-date and compliant with local regulations
• Oversee the maintenance of employee records and HR systems
• Ensure compliance with employment laws and regulations in Singapore

Shipment Coordination:

• Manage the logistics of incoming and outgoing shipments.
• Collaborate with suppliers and shipping companies to ensure timely deliveries.
• Track inventory levels to align staffing needs with shipment schedules.
• Analyze shipment data to identify trends and improve processes.
• Handle any shipment-related issues or discrepancies

Administration & Office Management :

• Oversee day-to-day administrative operations, including office and factory supplies purchases, and facility management
• Administer tasks relating to office and IT equipment, including notebooks and employee email accounts
• Manage relationships with external vendors, service and logistic providers, ensuring proper execution and maintenance of contracts and agreements
• Manage the office budget and ensure efficient use of resources
• Plan and organize company events, meetings, and other activities, ensuring smooth execution and coordination

Qualifications & Requirements

Professional Experience

• Minimum of 5 years of experience in human resources, procurement and shipping, operations management, or a similar role.

Skills and Competencies

• Leadership: Strong leadership skills with the ability to inspire and motivate teams.
• Strategic Thinking: Ability to align HR and operational strategies with business goals.
• Communication: Excellent verbal and written communication skills with the ability to interact effectively at all levels.

Knowledge of Local Regulations

• In-depth understanding of Singapore’s labor laws, regulations, shipping and procurement procedures and compliance requirements.

Personal Attributes

• Problem-Solving: Strong problem-solving skills with a proactive approach to challenges.
• Interpersonal Skills: Excellent interpersonal skills with the ability to build and maintain effective relationships.