Total 6 command center analyst job vacancies in Information Technology category in Singapore

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

Team Introduction

The tax system team in Tiktok helps various tax functions on tax automation and process optimization. We aim to work with the Tax Product R&D team to design and develop tax automation solutions to compile, process and deliver data in a more efficient manner, streamline the cross-functional tax process to ensure accuracy and compliance, and provide more visibility to the decision makers through data pooling and analytics.

Responsibilities

1. Acting as the APAC region contact point of the tax system team and responsible for undertaking system requirements feasibility analysis, drafting system requirement reports according to the needs and pain points of the respective tax teams in this region, assisting in building up international tax management framework for Bytedance group.

2. Closely coordinate with various system teams and stakeholders to help roll the tax system design, development, implementation and optimization progress smoothly.

3. Identify process loopholes and root causes, and design improvement plans based on current tax process analysis and historical data analysis.

4. Responsible for day-to-day communications with the respective tax teams in APAC region, including problem shooting, training and data processing.

Qualifications

Minimum Qualifications:

1. Bachelor degree or above majoring in tax, financial management or computer science.

2.Minimally 5years of related working experience in international taxes including APAC region, and have tax system project management experience.

3. Ability to clearly communicate tax technical issues to non-tax professionals.

4. Proficient with office software and commonly-used excel functions.

5. Excellent analytical, communication, and critical thinking skills, good at team collaboration and project management.

Preferred Qualifications:

1. Industry experience in Big 4 accounting firm/Internet/TMT industry working experience.

2. Experience in an APAC regional tax role a plus.

3. Proficiency in Mandarin language will be required to bridge communication between product and R&D teams.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

Team Introduction

Internal Audit is a global function responsible for providing independent assurance and evaluating the company's risk management, governance and internal control processes to determine if they are designed and operating effectively. The Internal Audit team plans and executes audit projects according to our risk-based audit plan by evaluating financial, compliance, operational, and IT processes and controls. We work with business functions in addressing risks and improving the control environment through timely and comprehensive audit work and tracking of remediation actions until completion. We are looking for professional data analysts who will power our mission with data engineering, data analytics technology and rich experience of data handling, continuous auditing.

Responsibilities

- Data Inventory: Understand and identify an inventory of applications, databases, and data warehouses across ByteDance.

- Manage and implement continuous auditing and data analytics scenarios, including identifying and analyzing risks, planning and prioritizing the work, conducting interviews, observing systems and operations. Developing queries and testing strategies, including techniques to confirm the completeness and accuracy of the data used in data analytics and continuous audit testing.

- Own and implement a Continuous Auditing (CA) and Data Analytics (DA) strategy that will translate into a running list of CA and DA use cases that can automate the evaluation of the design and effectiveness of controls.

- Systematically organize the relationship between business processes, risks, and data, as well as provide comprehensive and meaningful data knowledge accumulation to the audit team.

- Stakeholder Relationships: Develop and maintain collaborative working relationships with stakeholders.

- Professional Development: Continue to develop and expand knowledge of the audit profession, data analytics practices, machine learning, AI, our industry, and ByteDance products and information through self-study, research, and continuing education efforts.

Qualifications

- Experience building and managing a Continuous auditing and Data Analytics program, including automating common analyses and recurring audit check procedures. Extracting data from data warehouses and databases (example: SQL DB's). Designing and maintaining Continuous Auditing queries and dashboards, developing controls to maintain the integrity of the data and queries used for analytics and execution of multiple projects.

- Experience developing, implementing, and maintaining analytics dashboards that address financial/operating and technology objectives.

- Experience in FinTech, Financial Services, Internet, Retail, SaaS or technology-related companies is highly preferred. Preferred Qualifications

- Bachelor's degree or above in a quantitative discipline such as Mathematics, Statistics, Computer Science, Financial Engineering or Operations Research with solid theoretical knowledge and 5+ years practical experience of project management, data analytics and scripting capabilities (example: SQL, Python, R etc.).

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the Team

ByteDance Networking brings together innovative ideas and technologies from network architecture, intent-based networking, network virtualization, switch software and hardware co-design, and high-speed networking, to create hyperscale data-center networking solutions that power several of the most popular apps in the world, such as Douyin and TikTok, which serve hundreds of millions of users around the globe.

ByteDance Networking is responsible for designing, building, and operating the global, intelligent network infrastructure to meet the requirements of high availability, scalability, and high-performance. By joining this team, you will gain marketable software development and/or network operation experience in data center networking at massive scale.

Responsibilities:

• Organize and manage the 7*24 NOC team to support our global network monitoring and operation.
• Optimize the operation process to improve the quality and efficiency of network operation.
• Work closely with network software development teams to plan, design and iterate network operation platforms.
• Keep in contract with service suppliers such as ISP, device vendors, etc. And help to improve their quality of service

Minimum Qualifications:

• Bachelor's in Computer Science, Information Science, Engineering, Mathematics, or a related field, or equivalent.
• Experience in network operations and maintenance, preferably with large scale datacenter network (OTT, ISP) background.
• Familiarity with TCP/IP and routing protocols such as OSPF, BGP etc.
• Familiarity with optimizing processes for networking operations systems, such as monitoring, alerting, etc.
• Responsible, self-motivated, have good communication skills.

Preferred Qualifications:

• Familiar with commonly used data analysis methods, strong data sensitivity, ability to design automated operational solutions based on data analysis results, and drive problem-solving.
• Experience in optimizing or designing new and existing processes.
• Experience in vendor management.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About TikTok
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About
Parts of this role will require supporting across ByteDance, as well as TikTok. ByteDance is TikTok's parent company, whose mission is to inspire creativity and enrich life.


Responsibilities:
1. Responsible for building and improving overseas e-commerce business customer service data evaluation and monitoring system, including service experience topics and service efficiency topics.
2. Conduct in-depth analyses with the objective of enhancing service experience and optimizing service efficiency to contribute to our business objectives. For instance, we can generate recommendations for improving service experience, considering factors like product features, solutions (compensation plans, etc.), and service processes. We can also optimize overall service efficiency by analyzing strategies such as agent empowerment tools, agent scheduling, and appointment callbacks. We aim to refine plan settings.
3. Identify service anomalies based on user interaction patterns to minimize the occurrence of public sentiment issues. Identify critical signals to aid in the detection of bugs and user experience related issues.
4. Clearly assess the impact of our services on business value. Explore the effects on repurchase and customer retention from both user and issue-related perspectives. Define service priorities and enhance service ROI.

Minimum Qualifications
1. Bachelor's degree with a background in Math, Economics, Computer Science, Statistics, or other quantitative fields;
2. 5 years experience of Data Analytics.
3. Expert experience pulling large and complex data using SQL and writing data pipelines.
4. Experience with a data visualization tool (e.g. Tableau)

Preferred Qualifications
1. Experience doing quantitative analysis;
2. Development experience in at least one scripting language (Python,etc.);
3. Excellent verbal and written English communication skills;
4. Experience with large data sets and distributed computing (Hive/Hadoop).

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About ByteDance
ByteDance will be prioritizing applicants who have a current right to work in Singapore, and do not require ByteDance sponsorship of a visa.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us
Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.
Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.
To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.
Join us.

About Product Insight
We are an AI innovation team of ByteDance, currently incubating multiple AI-related products. We offer an excellent work environment and plenty of growth opportunities. Join us and be a part of the future!

Responsibilities
1. Responsible for data analysis related to AI business, including user experience, model effectiveness, etc.
2. Improve data construction, observe data changes, and propose solutions to assist in user experience improvement.
3. Utilize scientific methods such as reverse experiments to help stakeholders understand key issues in business.
4. Proactively identify key problems in business, find opportunities for improvement, and provide optimization suggestions.
5. Use data science skills to enhance data informed capabilities and quality, track optimization solutions and observe the effects.

Minimum Qualifications
1. Bachelor's degree or above, with more than 3 years experience.
2. Proficiency in SQL & Python, with basic knowledge of machine learning and data mining theory and technology.
3. Proficiency in English Language as this is to be used as a working language for business conversations.
4. AI-related experience or interest.

Preferred Qualifications
1. Experience in content, search, and social product is preferred.
2. Good logical thinking and teamwork spirit are preferred.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ByteDance will be prioritising applicants who have a current right to work in Singapore, and do not require ByteDance's sponsorship of a visa.

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance.

The Datacenter Development team is responsible for site selection, acquisition and delivery. As the Data center Technical Project Manager, you will be responsible for the following:

Responsibilities

- Perform end to end project management of data center delivery.

- Responsible for the electrical & telecom fitout works of the data hall.

- Responsible for the localization of data center standards & critical equipment specifications.

- Support site selection related task in Singapore/Malaysia.

- Support technical review for data center infrastructure.

- Support work closely with the design team for the optimization of data hall standards.

- Support local operation team for trouble-shooting.

Qualifications

- Bachelor's Degree in Electrical/Mechanical/Civil Engineering or equivalent with experience in a similar field.

- Prior experience working with local electrical and telecom fitout contractors.

- Prior experience working with local telecommunication authorities & carriers.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.