Responsibilities:
· To provide on-site user application support to customers by visits, phone calls, email communications and hands-ontraining (on-site and virtual)
· To constantly take up initiatives to study new products and new technologies aligned with existing product portfolio or current market trends.
· To assist sales personnel throughout the sales cycle in terms of product knowledge and application, from presales to the end of the cycle and after sales support:
Presales
· Demonstrations
· Power Point presentations
· In depth technical discussions
· Propose total solutions in relevant fields
· Hold teleconferences – with end users or principals whenever applicable.
After sales
· Application training: Presentation on technology relevant to medical device prior to hands-on section;
· Hands-on training to end users: Hardware and software features, clinical application and in-service
· Troubleshooting and problem solving of relevant devices
· Addressing relevant user queries when necessary
· Provide value added service in promoting medical consumables for relevant medical devices
Requirements:
· Candidate must possess at least a Diploma in Nursing, with the background preferably in Respiratory Therapy and Intensive Care
· Must have experience in supporting the salespeople in terms of pre-sales, post-sales of the equipment
· Prior work experience from Respiratory/ICU/Critical Care Departments in local government or private institutions would be essential.
· Knowledge on various patient monitoring devices
· Good communication & presentation skills
· Good computer skills, especially in MS Office (Word / Excel / Powerpoint)
· Well disciplined, self-motivated and able to work independently
· Meticulous and organized personality
· Positive attitude and willingness to learn.
Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to irene.lee(at)cvistahr.com
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion
R23112063 | EA License 16C7883
