Total 1 supply chain operator job vacancies in Information Technology category in Singapore

This role will be entirely responsible for driving the APAC rollout of DHL Fulfillment Network (DFN) across all its functions, processes and tools throughout the customer lifecycle, including regular interaction with global leads involved, especially Product Management, Pricing, Project Delivery, Customer Service and IT.

Roles and Responsibilities

• Lead the DFN agenda on a regional level.
• Development of deep understanding of relevant markets / competitors / eco systems.
• Deliver DFN & sales trainings to the region.
• Establish and implement strategies that have short to long-term impact on business results in alignment with global and functional objectives.
• Drive knowledge management utilization and contribution within region.
• Building-up a new sales force: Recruit, onboard, develop and coach new DFN Sales Manager in each market
• Rolling out a true 'sales factory', towards an efficient transactional sales-organization built to suit the market and buying behaviour of customers
• Steering of sales force across all countries to enable success & reach growth targets
• Ensuring established standards in the sale process are followed by all sales managers
• Introduce and embed world class practices at the regional level
• Deliver innovation that directly influence the way the region is operating and making money
• Analyse key trends and developments impacting business and identify change needs within the regional sales strategy
• Pricing: Ensuring compliance to pricing standards across all countries according to DFN strategy. Conduct benchmark DFN prices with competitors in APAC
• Engagement: Defining DFN sites selection jointly with Country/Cluster leadership team to maximize growth and resource utilization. Actively shaping DFN growth path in countries by addressing barriers to growth with Cluster CEOs.
• Community: Engaging with wider DHL community in the asia pacific regions
• For strategic customers: building & growing personal relationships in customer organization, owning opportunities. Working closely with client success management (CSM) Team to balance capacity and demand for CSM resources.
• Change management & communication: Continuously educating, motivating & winning wider DSC organization to embrace new way of working. Design & execute comprehensive communication plan to ensure understanding & support for DFN grows continuously. Report and communicate regional DFN strategies, decisions and results to MD DFN and other relevant stakeholders.
• Collaborations: Identifying, acquiring & building-up powerful partnerships with external players (e.g. shop systems) as well as DHL internal players (e.g. DHL Express) to increase lead generation, and capabilities of DFN. Negotiate and authorize critical agreements/ contracts, changing terms and conditions significantly where required.
• Drive APACs market growth and retention rate
• Collaborate with DFN marketing team to ensure all elements of ‘DFN marketing machine’ are in place and supported for all countries in the region
• Identifying product improvement ideas based on direct customer feedback, market intelligence & regional needs
• Work with regional and local DSC marketing teams to ensure DFN is represented at key conferences and events
• Coaching: Coaching DFN sales managers on their own role as ‘change agents’ in their respective countries; Helping them to be successful in getting full buy-in for new way of working. Support team to develop major leads, prepare proposals, negotiate and convert critical business in the region