Job Description & Requirements:
Responsibilites
Responsibilities for this position include:
• Assisting in Migration from the existing software to the new software
• Customise the software as and when required
• Training the customer on the software
• To support client in handling the software till such time it is handed over to the customer service team
• Utilize your technical aptitude to re-configure our software solution
• Work cross-functionally and amongst a team on new client implementation, upgrade, and change order projects related to the payroll software
• Provide 1st line support on-site, via telephone, and on email for the application software, tracking and monitoring all work with time recorded within the CRM solution
• Attend all 3rd party supplier demonstrations on enhancements to the software for new releases and interpret the business impact & opportunities
• Configure and troubleshoot multiple Linux and Windows based middle and back office applications and processes which support trade posting, position/trade/cash reconciliation, prime broker data communication and mapping, and report publishing
• Closely work with vendor on critical issues, system upgrades and debugging, performance improvements, supporting testing efforts.
Skills
Desired skills for application consultant include:
• & Code Merges
• Branching Strategies
• Cloud on-demand computing
• Cucumber
• Linux OS
• Setting up source Code Management processes – Code Promotion
• TestNG
• Virtualization
• Wide variety of open-source tools and application stacks that need to be automated
• Software
Desired experience for application consultant includes:
• Write Perl scripts to extract broker data for reconciliation process
• Conduct performance tuning and measuring on operating system, hardware, networking, and applications
• Manage daily requests
• Provide assistance and technical guidance to Business Analysts in diagnosing and resolving issues identified during the daily business process
• Provide scoping and estimated delivery timelines for all requests
• Interact closely with NT IT, HFS business and Citadel to understand, analyze, interpret and document technical flows and other documentation