Total 64 job vacancies by NCS

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Database Administrator, you are responsible for the day-to-day operational aspects of database administration to meet the business needs and service level.

What you will do:

• Manage database changes through change request process & provide status reports to the relevant parties.
• Provide 1st and 2nd level operational database support.
• Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Lead and monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.
• Lead and monitor the agreed service level, document & maintain the configuration of the databases; provide regular reporting to relevant parties.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Lead and monitor databases according to standard operations procedures.
• Lead in the implementation of service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Involve and lead in database implementation.
• Keep abreast of database technologies.
• A good team player and leader.
• Prompt 24x7 support.
• Good customer service.

The ideal candidate should possess:

• Diploma / Degree in Information Technology, Computer Science or equivalent
• Above 7 years of experience in Oracle database administration
• Above 7 years of experience in SQL database administration

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site

We are looking for candidates who are interested in becoming application analyst who will be trained in an industry leading healthcare solution (Epic Systems) and be given an opportunity to have deep exposure to healthcare and clinical operations.

You will be part of the team that owns specific modules of the application and see through the configuration, implementation, testing, deployment, training and optimization as a module specialist.

Leverage your interpersonal skills to engage with stakeholders, project management skills to manage your part of a large-scale enterprise project, and your problem-solving skills to come up with workflow solutions to address end user needs.

• Attend Epic application module training and complete certification
• Maintain application certification for any prior certification or newly acquired certifications
• Collaborate with customer stakeholders to evaluate current and proposed workflows
• Identify approaches to configure the application you own to meet the workflow needs of the users or propose alternative ways to address their workflow goals, business and clinical objectives
• Develop and execute test plans, scripts, and scenarios to validate system functionality, data integrity, and workflow alignment
• Develop documentation and training curriculum for application workflow training to end-users to ensure readiness for go-live and new feature introduction
• Manage the implementation of your areas of responsibility with regard to schedules and quality
• Participate in change control processes and provide application inputs to changes that have system wide impact
• Manage integration as needed to other 3rd party systems or modalities
• Manage data migration and data conversion from legacy systems as part of the implementation  
• Work within your application teams that will comprise team members from the customer and other vendor partners.
• Plan, track and monitor the tasks assigned to you and be mindful of the impact of the changes you make, and adhere closely to change control processes

We’re searching for a Network Engineer to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

Overview

• Provide technical support, propose solutions and project related queries for all Wired, Wireless network.
• Perform analysis, Plan, Coordinate and Implement all change requests on existing network equipment.
• Maintain records of system details (e.g. configuration, changes, problems, disaster recovery document) for network equipment.
• Manage firewalls like Checkpoint, Cisco FTD, Palo Alto and NEXUS switches; F5 Load balancer

What we seek to accomplish together:

• Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Create and maintain comprehensive documentation for all implemented networks.
• Assist in preparation of proposals and solution presentations.
• Able to lead a team of network engineers (size).
• Attain key certifications for partnership with key vendors.

What will you do?

• Responsible for the infrastructure network design, implementation, testing, security, managing and maintenance of proposed system
• Work closely with Team Leader to meet system delivery milestone
• Provide technical documentation support to Project & Solutions Teams, as well as hand over as-built system documentation to Maintenance support team
• Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.
• Assist in day-to-day operation of the System Delivery team
• Carry out other technical related duties that may be required.

The ideal candidate should possess:

• Minimum 3-5 years of experience in configuring and administering routers and switches (e.g. Cisco routers and switches, etc), firewall products (e.g. CheckPoint, Forcepoint, etc.), F5 Load Balancers, AAA, NTP, IPS
• Good understanding of network system, network architecture, routing, switching, firewall and security
• Good interpersonal and communication skills to interact effectively at all levels
• Proficient in performing network analysis and troubleshooting using network and protocol analyzers
• Bachelor’s degree or higher in Computer Science/Information Technology/Engineering or relevant field with network certification in CCNA/CCNP/CCIE

What you might also need to have:

• Able to work on 24 x 7 standby support and/or Shift work schedule when required

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Mainframe System Engineer, you are responsible for Plan, Install, Manage, and administer Mainframe, Upgrades and Maintenance.

What you will do:

• Plan, Install, Manage, and administer Mainframe, Upgrades and Maintenance
• Manage and deliver support for z/OS, DB2, IBM TWS, IBM RACF, IBM RMM, IBM SDSF, SMP/E, IODF.
• Responsible in installing, upgrading, and administering IBM, CA and BMC products.
• Responsible in managing DFSMS suite – DSS, HSM, RMM, VTL and replication.
• Managing enterprise Mainframe Storage Systems – Disk and Virtual Tape
• Working on Mainframe recovery, disaster recovery, troubleshooting, maintaining, and configuring using Mainframe LPARs
• Develop/Maintain/Improve in-house programs and utilities in COBOL, REXX.
• Experience with MF Data Center and MF network (VTAM, TCPIP and TN3270)
• Collaborate with other infrastructure teams, e.g., Storage, security teams, open systems, network, etc., to ensure applications running in DB2, and MQ can interface with applications on other platforms, e.g., WebSphere Application Servers on Linux
• Perform performance data collection, analysis, and tuning of Mainframe Systems.
• Implement project and internal initiative responsibilities as assigned or delegated.
• Participate in incident and problem management activities related to application and Mainframe Systems
• Diagnose and resolve environment system abends and abnormal operating problems using system logs and other available logs and documents.
• Perform problem diagnostics and resolution as well as change management.
• Collaborate with other team members within the same Information Technology (IT) departments, functional users, and vendors to provide guidance and supervise project implementation.
• Provide 24*7 on-call support Mainframe Infrastructure.
• Meet or exceed customer SLA.

The ideal candidate should possess:

• Diploma / Degree in Information Technology, Computer Science or equivalent
• More than 8 years of relevant Mainframe experience.
• Hands-on experience in z/OS, DB2, IBM TWS, IBM RACF, IBM RMM, IBM SDSF, SMP/E, IODF.
• Experience managing enterprise Mainframe Storage Systems – Disk and Virtual Tape
• Excellent collaboration and communication skills.

Are you looking for value adding and impactful work?
Do you want to make a difference with your expertise?

With us, you’ll be able to make it happen.

NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more.

We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 12,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

What we do

We drive our passion for harnessing technology.
We bring people and technology together.
We advance communities and transform industries.

We’re searching for a Network Engineer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

The Network Engineer is responsible to provide operational support to network infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. The network engineer is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to integrate the change to existing environment.

A little about you:

• Responsible for the infrastructure network design, implementation, testing, security, managing and maintenance of proposed system
• Work closely with Team Leader to meet system delivery milestones
• Provide technical documentation support to Project & Solutions Teams, as well as hand over as-built system documentation to Maintenance support team
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties
• Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Assist in day-to-day operation of the System Delivery team
• Carry out other technical related duties that may be required.
• Attain key certifications for partnership with key vendors.

What you might also need to have:

• Bachelor’s degree or higher in Computer Science/Information Technology/Engineering or equivalent
• 2 years of experience in configuring and administering routers and switches (e.g. Cisco routers and switches, etc), firewall products (e.g. CheckPoint, Forcepoint, etc.), F5 Load Balancers, AAA, NTP, IPS
• Good understanding of network system, network architecture, routing, switching, firewall and security
• Good interpersonal and communication skills with ability to explain technology from a customer perspective
• Proficient in performing network analysis and troubleshooting using network and protocol analyzers
• Network certification in CCNA/CCNP/CCIE is a plus
• 24 x 7 standby support as required

About NCS Group

We want to create the extraordinary, and to impact millions of people everyday.

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services.

We want to invest in you!

Great work is never done alone, and that’s why we also believe in creating a collaborative work environment to bring people with different expertise and talent together.

We create opportunities for our people to grow in our organization with well-defined career tracks and specializations to ensure that our people and talent can continuously deliver new value for our clients.

We’re here to make the extraordinary happen.

Learn more at ncs.co and our LinkedIn Career site.
All profiles are handled with highest level of confidentiality.

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

We’re searching for an Infrastructure / System Engineer to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

Overview

We are seeking an experienced Infrastructure Engineer to join our Infra team that is providing critical operations and maintenance for an enterprise customer. The ideal candidate will have advanced expertise in VMware Virtualization, Windows Server 2016/2019, Veritas NetBackup, Red Hat Enterprise Linux (RHEL), and SAN storage. This role is essential for ensuring the stability, reliability, and performance of the customer’s IT infrastructure.

What we seek to accomplish together:

1. VMware Virtualization:

• Design, deploy, and manage VMware virtual environments.
• Perform advanced troubleshooting and optimization of virtual infrastructure.
• Ensure high availability and disaster recovery configurations for virtualized environments.
• Conduct regular health checks and performance tuning of VMware systems.
• Perform regular updates, patching, and security hardening for VMware environments.

2. Windows Server Administration:

• Manage and maintain Windows Server 2016/2019 environments.
• Perform regular updates, patching, and security hardening.
• Implement and manage Active Directory, Group Policy, DNS, and DHCP.
• Troubleshoot and resolve server related issues to ensure optimal performance.

3. Veritas NetBackup:

• Configure and manage backup and recovery solutions using Veritas NetBackup.
• Perform regular backups, restore operations, and disaster recovery testing.
• Monitor backup jobs and troubleshoot failures.
• Ensure compliance with backup policies and retention requirements.
• Perform regular updates, patching, and security hardening for Veritas NetBackup environments.

4. RHEL Administration:

• Install, configure, and maintain Red Hat Enterprise Linux servers.
• Perform system updates, patch management, and security hardening.
• Monitor system performance and troubleshoot issues.
• Automate routine tasks using shell scripting and other tools.

5. SAN Storage Management:

• Configure and manage SAN storage solutions.
• Monitor and optimize storage performance and capacity.
• Perform regular maintenance, updates, and patching of storage systems.
• Troubleshoot and resolve storage related issues to ensure data integrity and availability.

6. General Responsibilities:

• Participate in the planning and execution of infrastructure projects.
• Collaborate with crossfunctional teams to support application deployments and updates.
• Maintain detailed documentation of configurations, procedures, and operations.
• Provide 24/7 support for critical infrastructure components as part of an oncall rotation.
• Ensure compliance with company policies and regulatory requirements.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.  

Together, we make the extraordinary happen.  

Learn more about us at ncs.co and visit our LinkedIn career site. 

We handle all profiles with the highest level of confidentiality.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Senior/ Software Engineer, you will be part of the software team that review and implement the user stories prepared by the product owner. Your work will provide values to the users by implementing the features that helps the user get things done in a timely manner.

What will you do?

• The successful candidate will be part of a dynamic and fast paced environment that is responsible for digitalizing business processes in Air Traffic Operations.
• Design, development, and testing of the software application.
• Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices.
• Manage assigned development tasks end-to-end.
• Participate in various phases of the Software Development Life Cycle (SDLC) for company IT projects and to interface with various project stakeholders such as 3rd party vendor suppliers, business users and other team members to perform the project activities.
• Implement high quality software solutions / components that conform to architectural standards.
• Documenting the application detailed solution design and specifications.
• Troubleshoot the defects/incidents and resolving technical issues so that the system can operate correctly & efficiently.
• Adhere to, influence, and advocate internal software design & development standards, processes, and best practices such as but not limited to code re-use, scalability, portability, security, etc.
• Develop unit test package, execute tests & document test results to ensure the quality of the program.

The ideal candidate should possess:

• Minimum 2 years software development experience
• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Professional certification in Cloud Security, AWS Certification and/ or Cloud-related will be preferred.
• Demonstrate strong understanding of requirements specification, design, coding, and testing of software application.
• Proven & demonstrable hands-on experience in developing high-availability, multi-tiered and secure software applications.
• Proficient in the usage of the following tech stack.
• Server-side technologies such as .Net technologies, ASP.NET MVC, .Net Core, python etc.
• Front-end development such as HTML5, CSS3, BootStrap, Javascript, jQuery, React.js, Redux, Ant Design, Amcharts, Node, Struts, etc
• RDBMS such as PostreSQL, MSSQ etc.
• SQL-less DB such as MongoDB etrc.
• REST and SOAP API service development
• Ability to demonstrate excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
• Ability to adapt and thrive in a dynamic and fast-paced environment while working under pressure with changing deadlines and priorities.
• Possess initiative and disposition with a strong commitment and orientation towards results and high-quality standards.
• Ability to work independently and as part of a team. Work well in a collaborative environment with internal and external stakeholders.
• Strong problem-solving skills and ability to think out of the box
• Proficient in written and spoken English.
• Able to travel.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Senior Software Engineer, you will be responsible for setup and configuration of Demo Lab and production platform for automation. You will also lead the development and migration of automation scripts, support Presales solution for automation proposal and also lead the design and implementation of DevOps and automation solutions for the project.

What will you do?

• Understand the automation specifics and concept in day-to-day service delivery and operations in IT Managed Services
• Build and maintain an automation playbook using some of these automation technologies such as ansible, python, PowerShell, Chef (ruby) and Terraform (HCL), groovy, JavaScript, and other scripting languages
• Operationalize automation development to improve productivity
• Code or script for automated testing as well as carry out automated testing procedures in testing and production environments
• Code control and versioning of Infra-as-code (IaC)
• Manage the setup of the DevOps platform and deployment of the automation use cases
• Manage and operate the Platforms [Ansible, Terraform and Gitlab] and maintain operational SLA
• Lead DevOps engineer to develop automation use cases using any of these platforms (Ansible, Chef and terraform)
• Good to know integration with tools such as ITSM and so on
• Provide presales solution support for the development of automation solution

The ideal candidate should possess:

• 6+ years of experience in IaC code development for the automation in relating to service delivery / operation
• Very good hand-on experience in Ansible, Terraform and Chef Platform setup, configuration and management
• Experience in code versioning, CI/CD and automated testing
• Experience in DevOps platform setup and configuration
• Experience in CI/CD Pipeline development and deployment
• Must to have experience in implmentating IaC code E2E in managed services project
• Hands on experience in cloud DevOps is advantageous
• Strong background in Linux/Unix/Windows Administration
• Experience in automation/configuration/compliance/management using either Puppet, Chef or Ansible
• Ability to use a wide variety of open source technologies and scripting languages
• Strong experience in PostgreSQL, MS SQL and MySQL
• In specific, sound and hands-on experience some of the scripting languages (Python, ansible, JavaScript, Perl and/or groovy)
• Experience with source code control and versioning
• Some knowledge in developing playbook using RPA tool
• Degree / Diploma in Computer Science / IT-related; and hands-on expereince to develop IaC code using one or more of the scripting languages (e.g. Ansible, Python, Chef (ruby), Terraform (HCL), Groovy, Powershell, bash)

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Network Engineer to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

Overview

The Network Engineer is responsible to provide operational support to network infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. He/She is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to integrate the change to existing environment.

What we seek to accomplish together:

• Gather business application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management, etc.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Create and maintain comprehensive documentation for all implemented networks
• Assist in preparation of proposals and solution presentations
• Attain key certifications for partnership with key vendors.

A little bit about you:

• Degree in IT / Computer Science / Engineering or equivalent
• Minimum 5 years of experience in a System Integration environment and/or implementing Network systems
• Familiar and experienced in implementing and configuring network products like routers, switches, load balancers, firewalls and more
• Strong familiarity with Cisco F5, Checkpoint and F5 load balancer is a plus
• Certification in Network products is a plus
• Good interpersonal and communication skills with ability to explain technology from a customer perspective

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

The System Engineer is responsible to provide operational support to system infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. He is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to integrate the change to existing environment.

Responsibilities:

• Install, configure, and maintain servers in a Linux / Windows environment
• Develop and implement backup and disaster recovery strategies
• Test systems in accordance to specifications & service level
• Perform server hardware maintenance and upgrades
• Create test automation frameworks in collaboration with team members or other IT departments
• Develop tools to help increase functionality and efficiency of available infrastructure
• Maintain software repositories and apply software updates
• Maintain documentation for procedures, configurations, and programs
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties
• Conduct root cause analysis & implement pro-active measures
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability

Requirements:

• Degree in IT / Computer Science / Engineering or equivalent
• Minimum 4 years of experience in a System Integration environment and/or managing infrastructure systems
• Familiar with Red Hat Enterprise Linux, Wintel, Vmware, Storage Infrastructure, Veritas - Enterprise Netbackup
• Familiar Scripting skills in Python, Ruby, Perl, or a related language is a plus
• Experience with cloud computing is a plus
• Certification in one or more of the following is a plus: Wintel, Redhat, Vmware, EMC storage, veritas Netbackup
• Good interpersonal and communication skills with ability to explain technology from a customer perspective

PRIMARY PURPOSE:
The Senior System Engineer is responsible to provide operational support to system infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. He is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to integrate the change to existing environment

RESPONSIBILITIES:
Project Delivery

• Gather business and/or application requirements on the infrastructure, conduct impact analysis, suggest design/re-design to integrate the change into the existing environment
• Test systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration
• Manage systems changes through established change request process & provide status reports to the relevant parties
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties
• Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability
• Monitor the agreed service level (.e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties
• Execute service continuity measures, e.g. backup/restore procedures & disaster recovery plan dry run to ensure continuous operation of the business
• Ensure the management of ICT systems adhere to established ISO20000 & ISO27001 processes / procedures and ITIL best practices / ITSM and methodologies (e.g. change management, release management, incident management, problem management, configuration management)
• Manage budget, resources and schedule for system implementation / operation activities; ensure deliverables meet client requirements and quality standards
• Established facility management standards/best practices to ensure operation consistency across project/facility management teams

Customer /Team Management

• Provide systems related technical advice to customers or project team. Lead and assist in the development of bids and proposals
• Manage support resources to prioritize task allocation and schedule resource to ensure that services are not impacted
• Liaison with other associated project teams to ensure that the service is monitored, secured and operating at its optimal level

Deployment Phase

• Involve in the design, build and test of the environment infrastructure for Exchange, Lync, Ironport and other associated peripheral to deliver the whole Messaging and collaboration service
• Involve in the design, build and test of the environment infrastructure for Redhat, Google Apps, VMWare, GSA and other associated peripheral to deliver the whole Messaging and collaboration service in the cloud
• Involve in migration of users from old infrastructure to new infrastructure and manage the allocated resources to ensure successful migration

Production Support

• Ensure that the operation for Infrastructure Services are running smoothly and manage vendors such as hardware and software providers for hardware replacement and performance tuning and capacity planning
• Required to be on standby for escalation of major incident and ensuring that incident are handled according to SOP and addressed promptly

REQUIREMENTS:

• Diploma / Degree in Information Technology, Computer Science or equivalent
• 5 - 7 years of experience in supporting server infrastructure for Redhat Linux, Wintel, Google Apps, VMWare, Cyrus (OpenSource IMAP), Azure and GSA (Google Search Appliance)
• Experience in Nutanix will be advantageous
• Experience in Hyper-V, Veritas - Enterprise Netbackup

We’re searching for a Network Engineer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What will you do?

• Install/configure software/hardware, manage servers/tools
• Setup accounts (AD or non-AD), laptops, workstations, servers
• Monitor performance and maintain systems according to requirements
• Ensure security through access controls, backups and firewalls
• Analysing, troubleshooting, and correcting system problems remotely/on-site
• Responsible for documenting incident RCA report the configuration of the system and system performance tuning
• Responsible for security compliance, patching, health check & hardening remediation
• Performing routine audits of systems and software and perform system devices backups
• Performing standard or project change request as per change window (non-business hours)
• Applying operating system updates, patches, and configuration changes
• Provide on-call 24 x 7 support on a rotating basis

The ideal candidate should possess:

• Diploma or higher in Computer Science/Information Technology/Engineering or relevant field with network certification in CCNA/CCNP/CCIE/ ITILv3 Foundation
• Experience in Windows/VMware support and maintenance, supporting Public Cloud and Scripting /Automation
• Possess more than 2 years of experience IT Infrastructure operations
• Experienced in supporting Microsoft 365, HyperV Cluster, Window Server, DNS, VMware, NetBackup, Exchange in AD and Enterprise DC environment
• Experienced in troubleshooting system, middleware and network problems, diagnose and solve hardware/software, analysing system logs and identifying potential issues/incident
• Good understanding of Incident, SLA and Change Management.
• Familiar with network system, network architecture, routing, switching, firewall and security
• Good interpersonal and communication skills to interact effectively at all levels
• Proficient in performing network analysis and troubleshooting using network and protocol analyzers

We’re searching for a Network Engineer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What will you do?

• Responsible for the infrastructure network design, implementation, testing, security, managing and maintenance of proposed system
• Work closely with Team Leader to meet system delivery milestone
• Provide technical documentation support to Project & Solutions Teams, as well as hand over as-built system documentation to Maintenance support team
• Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.
• Assist in day-to-day operation of the System Delivery team
• Carry out other technical related duties that may be required.

The ideal candidate should possess:

• Minimum 3-5 years of experience in configuring and administering routers and switches (e.g. Cisco routers and switches, etc), firewall products (e.g. CheckPoint, Forcepoint, etc.), F5 Load Balancers, AAA, NTP, IPS
• Good understanding of network system, network architecture, routing, switching, firewall and security
• Good interpersonal and communication skills to interact effectively at all levels
• Proficient in performing network analysis and troubleshooting using network and protocol analyzers
• Bachelor’s degree or higher in Computer Science/Information Technology/Engineering or relevant field with network certification in CCNA/CCNP/CCIE

What you might also need to have:

• Senior/Lead Network engineer will be required to lead a team network engineers
• Able to work on 24 x 7 standby support and/or Shift work schedule when required

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Database Administrator, you are responsible for the day-to-day operational aspects of database administration to meet the business needs and service level.

What you will do:

• Manage database changes through change request process & provide status reports to the relevant parties.
• Provide 1st and 2nd level operational database support.
• Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Lead and monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.
• Lead and monitor the agreed service level, document & maintain the configuration of the databases; provide regular reporting to relevant parties.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Lead and monitor databases according to standard operations procedures.
• Lead in the implementation of service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Involve and lead in database implementation.
• Keep abreast of database technologies.
• A good team player and leader.
• Prompt 24x7 support.
• Good customer service.

The ideal candidate should possess:

• Diploma / Degree in Information Technology, Computer Science or equivalent
• 3 - 5 years of experience in Oracle database administration
• 3 - 5 years of experience in SQL database administration

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site

Overview

As a Service Manager, you will be a highly driven individual who is part of the service delivery team that ensures all contracts are actively managed and fronts customers directly. You are required to have IT experience and broad knowledge across infrastructure and cybersecurity technologies. You shall be the single point of contact for internal and external stakeholders while bearing overall responsibility for the project financial health and lead the project from commencement to completion.

What will you do?

Service Delivery

• Providing leadership and management of the Service Support Office and Project Administration in supporting the Client
• Acting as a Single Point of Contact in Client Engagement 
• Representing OneCare when engaging Client
• Representing OneCare when engaging 3rd Party vendors/Principals
• Representing OneCare when engaging NCS CSU and Sales Specialists
• Owning the Scope, SLA, Cost Plan of maintenance contracts managed by him/her
• Managing and monitoring of service activities to ensure that all aspects of the Scope, SLA are met
• Executing decisions pertaining to support activities and/or service requests where scope of work is not clearly defined contractually
• Forecasting revenue and costs of ongoing projects/contracts with minimum deviation
• Monitoring/ Tracking P&L of ongoing projects/contracts 
• Managing costs of ongoing contracts to ensure project margins targets are met
• Supporting Sales, as required, during negotiations of the Scope, SLA and Cost Plan
• Liaising with PMA, CSU Finance in matters of :-
  • Revenue forecast and accrual
  • Cost forecast and posting
• Evaluating needs and delivering continuous process and service improvements

Service Management

• Manage and prioritize service requests, dispatching technicians appropriately and monitoring progress to meet service level agreements
• Develop and maintain key performance indicators (KPIs) to assess service department performance, and continuously work to improve and exceed targets

Customer/ Vendor Management

• Negotiate with vendors and across teams to ensure adequate resources are available during various phases of the project
• Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
• Manage contracts and subcontractors
• Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
• Clear and open communication with customers on project issues or clarifications

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
• Plan, track and monitor the tasks assigned to the team leader/members
• Delegate tasks effectively by providing clear and specific instructions and goals
• Provide leadership to the project team to ensure that proposals/enhancements are fully analyzed and evaluated for their benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance Management

We’re searching for a Senior Network & Security Engineer (L3 Support) to be part of our diverse team of talent here at NCS!

Overview

As a Network and Security Engineer (Level 3 Support), you will be responsible for providing advanced and in depth technical support and troubleshooting for network and security issues. You are required to have a very strong understanding of network infrastructure, security protocols, and the ability to work in a 24x7 environment.
 

What will you do?

• SME for Network and Security: Provide escalation support for Network (Cisco, Aruba, Alcatel, F5) and Security Products (Check Point, Palo Alto and Fortinet)
• Troubleshoot and Resolve Issues: Provide advanced to in-depth troubleshooting for network and security incidents, including routers, switches, firewalls, VPNs, and other network devices.
• Incident Response: Respond and resolve network and security incidents in a timely manner, ensuring minimal downtime and impact on operations and strict adherence to committed SLA. First responder to Priority 1 incidents and resolved incidents within OneCare contractual SLA
• Documentation: Maintain detailed documentation of network configurations, changes, and incidents. Create and update technical documentation and standard operating procedures.
• Collaboration: Work closely with Level 2 and Level 1 support teams, remote and field support network/security engineers to resolve complex issues and improve network performance.
• On-call Support: Provide 24x7 on-call support on a rotating basis, ensuring availability to address critical issues as they arise

 The ideal candidate should possess:

• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Preferably 5 or more years of working experience with focus on network and security support roles
• In depth knowledge of network protocols (TCP/IP, DNS, DHCP), network devices (routers, switches, firewalls), and security technologies (VPN and IDS/IPS)
• Deep understanding of packet capture analysis and network physical and logical topologies
• Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Ability to express oneself to stakeholders
• Willingness to work in a 24x7 environment, including nights, weekends, and holidays as needed

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Network Engineer to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

Overview

The Network Engineer is responsible to provide operational support to network infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. He/She is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to integrate the change to existing environment.

What we seek to accomplish together:

• Gather business application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management, etc.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Create and maintain comprehensive documentation for all implemented networks
• Assist in preparation of proposals and solution presentations
• Attain key certifications for partnership with key vendors.

A little bit about you:

• Degree in IT / Computer Science / Engineering or equivalent
• Minimum 4 years of experience in a System Integration environment and/or implementing Network systems
• Familiar and experienced in implementing and configuring network products like routers, switches, load balancers, firewalls and more
• Strong familiarity with Cisco F5, Checkpoint and F5 load balancer is a plus
• Certification in Network products is a plus
• Good interpersonal and communication skills with ability to explain technology from a customer perspective

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

Senior Software Engineer – DevOps & Automation Engineer

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for an Senior Software Engineer (DevOps & Automation)) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Responsible for developing automation playbook/runbook/cookbook to automate tasks relating to service delivery and operation
• Responsible for implementing automation use cases in production and support to modification, and troubleshoot further
• Responsible for managing the automation platform in operations and making sure that the platform is available all the time
• Responsible to run and manage automation playbook in day-to-day operations
• Responsible to manage operational activities in relating to automation and automation platform

Responsibilities:

• Understand the automation specifics and concepts in day-to-day service delivery and operations in IT Managed Services
• Build and maintain automation runbook or playbook or cookbook using some of these automation technologies such as ansible, python, PowerShell, Chef (ruby) Terraform (HCL), groovy, JavaScript, and other scripting languages
• Operationalize and manage automation development to improve productivity
• Knowledge in developing automated scripts to test automation playbooks before operationalization
• Good understanding of code control and versioning of Infra-as-code (IaC)
• Good to know integration with tools such as ITSM and etc

A little about you:

• Strong background in Linux/Unix/Windows Administration
• Experience in automation/configuration/compliance/management using either Puppet, Chef, or Ansible
• Ability to use a wide variety of open-source technologies and scripting languages
• Experience in PostgreSQL, MS SQL, and MySQL
• In specific, sound and hands-on experience with some of the scripting languages (Python, ansible, JavaScript, Perl, and/or Groovy)
• Experience with source code control and versioning
• Some knowledge in developing a playbook using the RPA tool
• Good problem-solving skills
• Passion for programming and automation, and actively looking for opportunities to develop tools to streamline and simplify the development and delivery process
• Good understanding of Systems, networking, and development tools
• Familiarity with the software development lifecycle
• Self-motivated and have attention to detail

What you might also need to have:

• Degree / Diploma in Computer Science / IT-related; and some hands-on experience in developing IaC code using one or more of the scripting languages (e.g. Ansible, Python, Chef (ruby), Terraform (HCL), Groovy, Powershell, bash)
• 8 - 10 years of experience in IaC code development for the automation relating to service delivery/operation
• Good hands-on experience in Ansible, Terraform, and Chef Platform setup and configuration
• Experience in code versioning, CI/CD, and automated testing

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

We’re searching for a Network Engineer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What will you do?

• Responsible for the infrastructure network design, implementation, testing, security, managing and maintenance of proposed system
• Work closely with Team Leader to meet system delivery milestone
• Provide technical documentation support to Project & Solutions Teams, as well as hand over as-built system documentation to Maintenance support team
• Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.
• Assist in day-to-day operation of the System Delivery team
• Carry out other technical related duties that may be required.

The ideal candidate should possess:

• Minimum 3-5 years of experience in configuring and administering routers and switches (e.g. Cisco routers and switches, etc), firewall products (e.g. CheckPoint, Forcepoint, etc.), F5 Load Balancers, AAA, NTP, IPS
• Good understanding of network system, network architecture, routing, switching, firewall and security
• Good interpersonal and communication skills to interact effectively at all levels
• Proficient in performing network analysis and troubleshooting using network and protocol analyzers
• Bachelor’s degree or higher in Computer Science/Information Technology/Engineering or relevant field with network certification in CCNA/CCNP/CCIE

What you might also need to have:

• Senior/Lead Network engineer will be required to lead a team network engineers
• 24 x 7 standby support and/or Shift work schedule

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As an Lead Infrastructure System Engineer, you embrace technical challenges and enjoy working with exciting and emerging technologies. In addition, excellent customer service, communications and professional demeanor is expected.

What you will do:

• Be effective in interpersonal communication and problem solving
• Ability to engage middle to top management
• Sharp technical, analytical, and holistic problem-solving abilities
• Set guidelines, policies and procedures and drive the execution
• Process excellent customer service skills
• Independent, accountable and take ownership
• Able to manage multiple deadlines - self-starter, able to prioritize appropriately
• Positive, resourceful, creative and detail-oriented
• Passionate toward new and existing technologies
• Process-oriented
• Proficient in leading integrated process teams, as well as coordinating and communicating customer requirements
• Be able to excel in a fast paced team environment.
• Be proactive in highlight potential issues or service improvement
• Provide supporting documentation, reports, and other information to management
• Shall ensure that the System Software, inclusive of operating system, its associated system software and all attached components are operational at all times
• Shall work with equipment vendors, service providers, system integrators and any necessary parties to analyse, troubleshoot and resolve all system-related problems so as to restore the system to operational ready state
• Shall promptly notify the Customer of any new vulnerability released by equipment /software vendors or any security advisory that affects the Customer system
• Shall obtain the updates and patches for all vulnerabilities from the equipment /software vendors and ensure that these updates/patches are tested and implement them on the affected system upon the Customer’s approval and time stipulated by the Customer
• 24x7 Standby Support required
• Expected to work during off-peak hours on scheduled system activities

The ideal candidate should possess:

• High level understanding of various complementing technologies including Security / Fault / Monitoring / Patch management / Networking / ITIL / Business Continuity Planning / Database.
• Level 1/2 skillset in 2 or more categories listed below.
• MCSA/RHCE/AIX V1/OCP/VCP Certification
• MCSE Certification
• PMP or ITSM Certification
• Other Professional Certification (Cloud/Virtualisation/System/Storage etc)
• 3 – 5 years of relevant working experiences
• Bachelor degree in Computer Information Systems or related field.
• ITIL Foundation V3 certified
• Relevant professional certifications in supported system preferred

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site

As a Senior Software Engineer, Unity (C3),  you will design, program, and implement interactive 3D applications, games, simulations, and other interactive experiences.

What will you do? 

• Work with the design team to gamify client ideas and specifications into Security Related use case Planning and implementing game functionality and transforming design ideas into functional specifications
• Responsible for software design, implementation, testing and maintenance of client system.
• Support Project Team to meet project delivery milestone
• Provide technical documentation support to Project and Solutions Team
• Performs software performance monitoring, analysis and maintenance to ensure system can perform as per designed.
• Displays good problem-solving skills with an analytical approach to solution development and implementation.
• Possesses high standards and communicates effectively with customers, key stakeholders and management

Will you be part of the extraordinary?

NCS’s mission is to bring people together and harness technology to advance communities. As a leading technology services firm, operating across Asia Pacific in over 20 cities, our diverse 12,000-strong workforce delivers large-scale, mission-critical projects for governments and enterprises locally and regionally. Our NEXT capabilities of digital, cloud, platforms as well as our core offerings in Applications, Infrastructure, Engineering, and Cyber Security provide end-to-end technology solutions and services to our clients.

Your role is only the beginning

Join NCS and experience a collaborative work environment where you can develop and grow your career through our well-defined career tracks. As part of our Nucleus Graduate Programme, you'll have the opportunity to work on impactful projects with a team that shares your passion for making a difference in the world. Our comprehensive training, professional coaching, and technical expertise will help you attain a Master of Technology with NUS-ISS or industry-recognized certifications. You'll also have access to multiple 'playgrounds,' such as Project Teams, Client Tribes, Strategy Groups, and Centers-of-Excellence based in Singapore, Shenzhen, and Melbourne. At NCS, we are committed to empowering our people to achieve their fullest potential and create an extraordinary future together.

Are you excited about the opportunity to tackle complex problems and develop solutions that make a real difference in people's lives? Do you thrive in a fast-paced, dynamic environment where you're encouraged to take risks and think outside the box? Are you looking to make an impact and contribute to the development of innovative software solutions? If you feel any of these describe you, then you might be the one we are looking for!

What will you do?

• Partner with stakeholders to understand business and system requirements
• Develop and enhance software applications to meet functional and technical specifications
• Continually improve and maintain software applications
• Execute unit, integration, system and user acceptance testing
• Using configuration management, integration and build automation tools to deploy applications
• Identify opportunities and suggest recommendations for system improvement

The ideal candidate should possess:

• Proficiency in one or more frontend framework (HTML5/Angular/React JS)
• Proficiency in one or more backend languages (Java/.NET/Python/PHP)
• Proficiency in database will be an added advantage
• Experience in frontend and backend web application development will be an added advantage
• Degree in Computer Science or related Engineering fields
• Fresh graduate or less than 2 years of relevant working experience

Are you looking for value adding and impactful work?
Do you want to make a difference with your expertise?

With us, you’ll be able to make it happen.

NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more.

We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 12,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

What we do

We drive our passion for harnessing technology.
We bring people and technology together.
We advance communities and transform industries.

We’re searching for a Network Engineer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

The Network Engineer is responsible to provide operational support to network infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. The network engineer is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to integrate the change to existing environment.

A little about you:

• Responsible for the infrastructure network design, implementation, testing, security, managing and maintenance of proposed system
• Work closely with Team Leader to meet system delivery milestones
• Provide technical documentation support to Project & Solutions Teams, as well as hand over as-built system documentation to Maintenance support team
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties
• Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Assist in day-to-day operation of the System Delivery team
• Carry out other technical related duties that may be required.
• Attain key certifications for partnership with key vendors.

What you might also need to have:

• Bachelor’s degree or higher in Computer Science/Information Technology/Engineering or equivalent
• 2 years of experience in configuring and administering routers and switches (e.g. Cisco routers and switches, etc), firewall products (e.g. CheckPoint, Forcepoint, etc.), F5 Load Balancers, AAA, NTP, IPS
• Good understanding of network system, network architecture, routing, switching, firewall and security
• Good interpersonal and communication skills with ability to explain technology from a customer perspective
• Proficient in performing network analysis and troubleshooting using network and protocol analyzers
• Network certification in CCNA/CCNP/CCIE is a plus
• 24 x 7 standby support as required

About NCS Group

We want to create the extraordinary, and to impact millions of people everyday.

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services.

We want to invest in you!

Great work is never done alone, and that’s why we also believe in creating a collaborative work environment to bring people with different expertise and talent together.

We create opportunities for our people to grow in our organization with well-defined career tracks and specializations to ensure that our people and talent can continuously deliver new value for our clients.

We’re here to make the extraordinary happen.

Learn more at ncs.co and our LinkedIn Career site.
All profiles are handled with highest level of confidentiality.

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Senior Systems Engineer (Network), you will be working as a consultant responsible in providing network project implementation, post-sales consultancy and network maintenance support, particularly in the area of network architectures (LAN, Data Centre and WAN). You will also be involved in hands-on operations in network maintenance.

What will you do?

• Progressively, you will own technical design in implementation of technical solutions. Ensuring quality technical solutions and drive towards the highest levels of customer satisfaction and improvement in professional standards.
• Manage/implement network infrastructure projects covering in area of Telecom Networks (LAN & WAN) and security system.
• Manage/implement, by project basis, working with project team members in implementing and delivering projects till commissioning.
• Assist Project Manager in various aspects of project implementation, including network design, site preparation, risks identification and mitigation
• Responsible for delivery of assigned tasks within the delivery cycle of a project.
• Tasks include performing network/systems configurations, troubleshooting errors/problems, monitoring and/or testing systems performance, and contribute to the design of technical solutions for customer environments adherence to scope of work.
• Proactively provides solutions to prevent problems from occurring and/or to provide resolution for technical issues.
• Liaising with external vendor and user environments within project cycle
• Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Create and maintain comprehensive documentation for all implemented networks.
• Assist in preparation of proposals and solution presentations.
• Evaluates internal & external business environment to develop long-term strategy for the unit/organization
• Applies business & financial knowledge to address business issues & drive the business.
• Establishes & promotes effective business operations across multiple countries &/or regions & coordinates appropriately with the broader global business
• Attain key certifications for partnership with key vendors.

The ideal candidate should possess:

• Diploma/ Degree in IT-related discipline
• 3 – 5 years of hands-on experience
• Experienced in implementing and administrating network devices such as Switches, Routers, Firewalls.
• Experienced in implementing and administrating advanced network routing protocols such as BGP, MP-BGP, EIGRP, OSPF, network Security.
• Experienced and knowledgeable in implementing MPLS L3VPN, L2VPN, EVPN, Segment routing etc.
• Experience implementing advanced switching technology including DC Fabric, Fabric path, MC-Lag, VPC, VXLAN etc.
• Experienced in Administration and troubleshooting in network environment.
• Exposure of protocol analysis tools used to troubleshoot layer 2 & 3 issues Technical Support for critical situations.
• Exposure with carrier-grade network equipment (Cisco ASR9K, NCS5500, N9K, Huawei NE5000E, NE40E, Juniper MX2000, MX960 etc) will be added advantage.
• Able to work as a team member and Independent and should be self-motivated and highly customer focused.
• Certifications such as CCIE/HCIE/CCNP and other relevant IT industry certificates will be preferred.
• Good understanding of Internet routing protocols and technologies including TCP/IP, OSFP, BGP, MPLS/VPN, Segment routing, EVPN.
• Good understanding of Network Automation, Python, Ansible will be preferred.
• Knowledge of routers/switches architecture and software upgrade procedure
• Possess good analytical and trouble-shooting skills in the area of technical fault isolation and rectification
• Possess good working knowledge in multiple vendor equipment like Cisco, Juniper, Huawei router.

Personal Attributes

• Highly motivated, and have the aptitude and attitude to continuously upgrade and refresh the knowledge in networking technologies.
• Good inter-personal, organizational, problem solving and teamwork skills

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.