Total 25 job vacancies by Ncs Pte. Ltd.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Senior System Engineer to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Perform team lead role and track the progress of operations work plan
• Organize and plan the maintenance activities with the team.
• Install and configure Windows, Linux servers, VM.
• Assist the IT Security Officer in evaluating the system and security patches.
• Apply security patches after obtaining the necessary approvals.
• Come up with the implementation plan and SOP whenever necessary
• Establish the backup procedures for the system and supervise the Operators to make sure that the backup procedures were followed.
• Respond to incidents/alerts and follow up on immediate resolution.
• Perform system housekeeping.
• Schedule and perform regular system maintenance.
• Manage the system resources.
• Monitor system performance.
• Review system audit logs after each exercise.
• Assist in maintaining the OCOE hardware and software inventory.
• Perform system health check.
• Assist in troubleshooting of any OCOE incidents.
• Perform OCOE system health check.
• Monitor the OCOE system during exercise.
• Update relevant sections in the Monthly Progress Report

A little bit about you:

• At least a university degree in IT related field with minimum 3 years of relevant working experience on installation, configuration and administration of Windows and Linux.
• Working knowledge on monitoring system (e.g. Solarwinds Orion), CyberArk, EPP and backup system.

Technical Skills

• Installation, configuration and administration of Windows and Linux.
• Scripting languages (Bash, PowerShell)
• Relevant certifications (e.g Advanced Windows Server Administration)

Security Focus:

• Experience with security best practices and compliance frameworks
• Identity and access management experience

Soft Skills :

• Good communication and inter-personal sills
• Problem-solving and analytical thinking
• Team collaboration
• Incident management and escalation handling

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Database Administrator to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Manage database changes through change request process & provide status reports to the relevant parties.
• Provide 1st and 2nd level operational database support.
• Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Lead and monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.
• Lead and monitor the agreed service level, document & maintain the configuration of the databases; provide regular reporting to relevant parties.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Lead and monitor databases according to standard operations procedures.
• Lead in the implementation of service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Involve and lead in database implementation.
• Keep abreast of database technologies.
• A good team player and leader.
• Prompt 24x7 support.
• Good customer service.

A little bit about you:

• Diploma / Degree in Information Technology, Computer Science or equivalent
• 3 - 5 years of experience in Oracle database administration
• 3 - 5 years of experience in SQL database administration

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

We’re searching for a Network Engineer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What will you do?

· Responsible for the infrastructure network design, implementation, testing, security, managing and maintenance of proposed system

· Work closely with Team Leader to meet system delivery milestones

· Provide technical documentation support to Project & Solutions Teams, as well as hand over as-built system documentation to Maintenance support team

· Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.

· Assist in day-to-day operation of the System Delivery team

· Carry out other technical related duties that may be required.

The ideal candidate should possess:

• Good understanding of network system, network architecture, routing, switching, firewall and security
• Good interpersonal and communication skills to interact effectively at all levels
• Proficient in performing network analysis and troubleshooting using network and protocol analyzers
• Bachelor’s degree or higher in Computer Science/Information Technology/Engineering or relevant field with network certification in CCNA/CCNP/CCIE
• Minimum 3-5 years of experience in configuring and administering routers and switches (e.g. Cisco routers and switches, etc), firewall products (e.g. CheckPoint, Forcepoint, etc.), F5 Load Balancers, AAA, NTP, IPS

What you might also need to have:

• 24 x 7 standby support and/or Shift work schedule

We’re searching for a Network Engineer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

The Network Engineer is responsible to provide operational support to network infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. The network engineer is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to integrate the change to existing environment.

A little about you:

• Responsible for the infrastructure network design, implementation, testing, security, managing and maintenance of proposed system
• Lead a team of network engineers
• Provide technical documentation support to Project & Solutions Teams, as well as hand over as-built system documentation to Maintenance support team
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties
• Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Assist in day-to-day operation of the System Delivery team.
• Carry out other technical related duties that may be required.
• Attain key certifications for partnership with key vendors.

What you might also need to have:

• Proficient in performing network analysis and troubleshooting using network and protocol analyzers
• Network certification in CCNA/CCNP/CCIE is a plus
• Good understanding of network system, network architecture, routing, switching, firewall and security
• Good interpersonal and communication skills with ability to explain technology from a customer perspective
• Bachelor’s degree or higher in Computer Science/Information Technology/Engineering or equivalent
• 2 years of experience in configuring and administering routers and switches (e.g. Cisco routers and switches, etc), firewall products (e.g. CheckPoint, Forcepoint, etc.), F5 Load Balancers, AAA, NTP, IPS
• 24 x 7 standby support as required

PRIMARY PURPOSE:
The Senior System Engineer is responsible to provide operational support to system infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. He is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to integrate the change to existing environment

RESPONSIBILITIES:
Project Delivery

• Gather business and/or application requirements on the infrastructure, conduct impact analysis, suggest design/re-design to integrate the change into the existing environment
• Test systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration
• Manage systems changes through established change request process & provide status reports to the relevant parties
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties
• Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability
• Monitor the agreed service level (.e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties
• Execute service continuity measures, e.g. backup/restore procedures & disaster recovery plan dry run to ensure continuous operation of the business
• Ensure the management of ICT systems adhere to established ISO20000 & ISO27001 processes / procedures and ITIL best practices / ITSM and methodologies (e.g. change management, release management, incident management, problem management, configuration management)
• Manage budget, resources and schedule for system implementation / operation activities; ensure deliverables meet client requirements and quality standards
• Established facility management standards/best practices to ensure operation consistency across project/facility management teams

Customer /Team Management

• Provide systems related technical advice to customers or project team. Lead and assist in the development of bids and proposals
• Manage support resources to prioritize task allocation and schedule resource to ensure that services are not impacted
• Liaison with other associated project teams to ensure that the service is monitored, secured and operating at its optimal level

Deployment Phase

• Involve in the design, build and test of the environment infrastructure for Exchange, Lync, Ironport and other associated peripheral to deliver the whole Messaging and collaboration service
• Involve in the design, build and test of the environment infrastructure for Redhat, Google Apps, VMWare, GSA and other associated peripheral to deliver the whole Messaging and collaboration service in the cloud
• Involve in migration of users from old infrastructure to new infrastructure and manage the allocated resources to ensure successful migration

Production Support

• Ensure that the operation for Infrastructure Services are running smoothly and manage vendors such as hardware and software providers for hardware replacement and performance tuning and capacity planning
• Required to be on standby for escalation of major incident and ensuring that incident are handled according to SOP and addressed promptly

REQUIREMENTS:

• Diploma / Degree in Information Technology, Computer Science or equivalent
• 5 - 7 years of experience in supporting server infrastructure for Redhat Linux, Wintel, Google Apps, VMWare, Cyrus (OpenSource IMAP), Azure and GSA (Google Search Appliance)
• Experience in Nutanix will be advantageous
• Experience in Hyper-V, Veritas - Enterprise Netbackup

Overview

The Application Test Engineer is responsible to develop automation scripts based on the test scenario. The scripts to conform to standards and are delivered with quality, meeting schedule and requirements.

What we seek to accomplish together:

• Designing and developing test automation scripts based on the requirements provided
• Using test automation guidelines
• Collaborate with Business Analyst (BA) and software engineers to develop the automation scripts
• Advise project team on design consideration to facilitate meeting of requirements.
• Advise business analysts and/or customers on the testing requirements and test techniques
• Participate in the integration testing, system testing, User Acceptance Test (UAT) activities to ensure the smooth execution of automation scripts in respective environment.
• Analyze test results and work with respective teams to resolve issues such as defect open and resolution rate, bottlenecks in performance and other defects
• Prepare test reports & maintain up-to-date documentation
• Manage security testing and non-functional testing activities and ensure the planned test activities are completed as scheduled

A little about you:

• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Preferably 4 years or more of experience as Application Test engineer
• Experience with TOSCA Automation testing tools.
• Familiar with Unix/Linux commands, Shell Scripting and Windows Powershell
• Familiar with Financial banking domain (Payment / Securities systems) will be added advantage
• Experience using scrum-based software development tools like JIRA, confluence
• Preferably to have experience in integration with DevOps & CI/CD
• Excellent design, strong communication both oral & written and working in a medium to large teams

We’re searching for a Software Engineer to be part of our diverse team of talent here at NCS!

What we seek to accomplish together:

Project Delivery

• Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices
• Make changes to configurable items, which include hardware, software, documentation, etc. It covers configuration management planning, configuration identification, configuration controls & audits
• Develop unit test package, execute tests & document test results to ensure the quality of the program
• Assist in the integration testing, system testing, User Acceptance Test (UAT) & implementation activities to fix the reported problems/bugs of the system to ensure the smooth execution of programs in the production environment
• Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently
• Prepare & maintain up-to-date system documentation.
• Analyse functional requirements to translate into application design using established design methodologies and guidelines
• Ensure codes comply with NCS security guidelines

Teamwork

• Work with team lead to ensure design and programme codes conform to architecture and design standards, and that design satisfies functional and system requirements
• Participate in requirements gathering; work with Business Analysts in reviewing and refining functional specifications
• Participate in peer reviews to improve project quality

A little about you:

• Typically 2-8 years’ experience with substantial project work in software development
• Possess relevant system development / maintenance experience using .Net/Java-related technologies
• Possess initiative and disposition with a strong commitment and orientation towards results and high-quality standards
• Strong problem-solving skills and ability to think out of the box
• Team player with strong communication and interpersonal skills
• Self-motivator with a positive attitude and with high energy
• Customer focused
• Proficient in written and spoken English
• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Able to travel as required

What you might also need to have:

• Knowledge on cloud technologies such as AWS and Microsoft Azure Cloud
• Knowledge or experience in Outsystems
• DevOps knowledge, understanding of major DevOps tools

We’re searching for an Application Engineer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Responsible in data migration process for all phases from data mapping, data extraction, data transformation, and data loading in practical with quality
• Requires to manage, and monitor of all data cleansing activities including, support and guidance to business users, support all reporting needs, and data profiling.
• Manage stakeholders and vendors to meet data migration timeline
• Perform data fields / elements mapping with vendor of source data base/tables
• Manage and perform data migration activities, driving data migration project
• Plan data migration to meet critical go-live milestones

A little about you:

• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Experience in data migration and data conversion
• Expertise in designing and deploying data applications on cloud solutions such as Azure or AWS will be value add
• Good understanding of SQL, T-SQL and/or PL/SQL
• Possess initiative and disposition with a strong commitment and orientation towards results and high-quality standards
• Strong problem-solving skills and ability to think out of the box
• Team player with strong communication and interpersonal skills
• Self-motivator with a positive attitude and with high energy
• Customer focused
• Proficient in written and spoken English
• Able to travel as required

We’re searching for an Application Engineer (Data Management / Data Migration) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Responsible in data migration process for all phases from data mapping, data Extraction, data Transformation, and data Loading (ETL) in practical with quality
• Requires to manage, and monitor of all data cleansing activities including, support and guidance to business users, support all reporting needs, and data profiling.
• Manage stakeholders and vendors to meet data migration timeline
• Perform data fields / elements mapping with vendor of source data base/tables
• Takes initiative, and drive the data migration project
• Is detailed person ensuring quality and accuracy
• Manage and perform data migration activities
• Plan data migration to meet critical go-live milestones

A little about you:

• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Experience in data migration and data conversion for a large project
• Possess initiative and disposition with a strong commitment and orientation towards results and high-quality standards
• Strong problem-solving skills and ability to think out of the box
• Team player with strong communication and interpersonal skills
• Self-motivator with a positive attitude and with high energy
• Customer focused
• Proficient in written and spoken English
• Able to travel as required

As a Service Manager, you will be a highly driven individual who is part of the service delivery team that ensures all contracts are actively managed and fronts customers directly. You are required to have IT experience and broad knowledge across infrastructure and cybersecurity technologies. You shall be the single point of contact for internal and external stakeholders while bearing overall responsibility for the project financial health and lead the project from commencement to completion.

What will you do?

Service Delivery

• Providing leadership and management of the Service Support Office and Project Administration in supporting the Client
• Acting as a Single Point of Contact in Client Engagement
• Representing OneCare when engaging Client
• Representing OneCare when engaging 3rd Party vendors/Principals
• Representing OneCare when engaging NCS CSU and Sales Specialists
• Owning the Scope, SLA, Cost Plan of maintenance contracts managed by him/her
• Managing and monitoring of service activities to ensure that all aspects of the Scope, SLA are met
• Executing decisions pertaining to support activities and/or service requests where scope of work is not clearly defined contractually
• Forecasting revenue and costs of ongoing projects/contracts with minimum deviation
• Monitoring/ Tracking P&L of ongoing projects/contracts
• Managing costs of ongoing contracts to ensure project margins targets are met
• Supporting Sales, as required, during negotiations of the Scope, SLA and Cost Plan
• Liaising with PMA, CSU Finance in matters of :-Revenue forecast and accrual
  Cost forecast and posting
• Evaluating needs and delivering continuous process and service improvements

Service Management

• Manage and prioritize service requests, dispatching technicians appropriately and monitoring progress to meet service level agreements
• Develop and maintain key performance indicators (KPIs) to assess service department performance, and continuously work to improve and exceed targets

Customer/ Vendor Management

• Negotiate with vendors and across teams to ensure adequate resources are available during various phases of the project
• Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
• Manage contracts and subcontractors
• Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
• Clear and open communication with customers on project issues or clarifications

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
• Plan, track and monitor the tasks assigned to the team leader/members
• Delegate tasks effectively by providing clear and specific instructions and goals
• Provide leadership to the project team to ensure that proposals/enhancements are fully analyzed and evaluated for their benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance Management

The ideal candidate should possess:

• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Preferably 5 or more years of IT project management experience
• Strong knowledge in process improvement methodologies and tools
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship
• Good customer management experience
• Proficient in written and spoken English
• Certification in IT Service Management and/or ITIL (v3 or above)
• Able to travel as required

As a Network Security Engineer, you will provide Level 1.5 centralize technical support (Network, Cyber and Server) for all NCS clients.

What will you do?

• Participate in maintenance standby duty to cover 24x7 support on rotational basis as pre-assigned by the team lead
• Ensure SLA Level is achieved every single fault case.
• Ensure escalation is carried out when a fault call is beyond the knowledge of L1.
• Attend to daily call assignment when not in standby during office hours.
• Perform weekend or after office hours duty though not on standby if required.
• Attend to preventive maintenance not limited to hardware inventory.
• Follow up case from opening till closure.
• Update incident tickets properly and promptly.
• Get certifications required to support key customers.
• New assignment by Ops manager or TSM when needed.

The ideal candidate should possess:

• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Preferably 2 or more years of IT working experience
• Basic Cisco and Alcatel switches/routers/wireless knowledge
• Basic network troubleshooting skills on layer 2 and layer 3
• Basic Network Security Knowledge
• Basic Server Administration Knowledge
• Certification in CCNA or any other network certifications will be value-add
• Possess initiative and disposition with a strong commitment and orientation towards results and high-quality standards
• Strong problem-solving skills and ability to think out of the box
• Team player with strong communication and interpersonal skills
• Self-motivator with a positive attitude and with high energy
• Customer focused
• Proficient in written and spoken English
• Able to travel as required

We’re searching for a Software Engineer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

Project Delivery

• Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices
• Make changes to configurable items, which include hardware, software, documentation, etc. It covers configuration management planning, configuration identification, configuration controls & audits
• Develop unit test package, execute tests & document test results to ensure the quality of the program
• Assist in the integration testing, system testing, User Acceptance Test (UAT) & implementation activities to fix the reported problems/bugs of the system to ensure the smooth execution of programs in the production environment
• Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently
• Prepare & maintain up-to-date system documentation.
• Analyse functional requirements to translate into application design using established design methodologies and guidelines
• Ensure codes comply with NCS security guidelines

Teamwork

• Work with team lead to ensure design and programme codes conform to architecture and design standards, and that design satisfies functional and system requirements
• Participate in requirements gathering; work with Business Analysts in reviewing and refining functional specifications
• Participate in peer reviews to improve project quality

A little about you:

• Typically 3-6 years’ experience with substantial project work in software development
• Possess relevant system development / maintenance experience using .Net/Java-related technologies (such as but not limited to C#, ASP.Net, VB.Net, .Net Core, Web API, SQL Server Database, MySQL, HTML, CSS, JavaScript framework, Java GUI frameworks like Swing, SWT, AWT, RESTful Web Services, Struts, Spring, Angular)
• Possess initiative and disposition with a strong commitment and orientation towards results and high-quality standards
• Strong problem-solving skills and ability to think out of the box
• Team player with strong communication and interpersonal skills
• Self-motivator with a positive attitude and with high energy
• Customer focused
• Proficient in written and spoken English
• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Able to travel as required

What you might also need to have:

• Knowledge on cloud technologies such as AWS and Microsoft Azure Cloud
• Knowledge or experience in Outsystems
• DevOps knowledge, understanding of major DevOps tools

As a Network and Security Engineer (Level 3 Support), you will be responsible for providing advanced and in depth technical support and troubleshooting for network and security issues. You are required to have a very strong understanding of network infrastructure, security protocols, and the ability to work in a 24x7 environment.

What will you do?

• SME for Network and Security: Provide escalation support for Network (Cisco, Aruba, Alcatel, F5) and Security Products (Check Point, Palo Alto and Fortinet)
• Troubleshoot and Resolve Issues: Provide advanced to in-depth troubleshooting for network and security incidents, including routers, switches, firewalls, VPNs, and other network devices.
• Incident Response: Respond and resolve network and security incidents in a timely manner, ensuring minimal downtime and impact on operations and strict adherence to committed SLA. First responder to Priority 1 incidents and resolved incidents within OneCare contractual SLA
• Documentation: Maintain detailed documentation of network configurations, changes, and incidents. Create and update technical documentation and standard operating procedures.
• Collaboration: Work closely with Level 2 and Level 1 support teams, remote and field support network/security engineers to resolve complex issues and improve network performance.
• On-call Support: Provide 24x7 on-call support on a rotating basis, ensuring availability to address critical issues as they arise

The ideal candidate should possess:

• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Preferably 5 or more years of working experience with focus on network and security support roles
• In depth knowledge of network protocols (TCP/IP, DNS, DHCP), network devices (routers, switches, firewalls), and security technologies (VPN and IDS/IPS)
• Deep understanding of packet capture analysis and network physical and logical topologies
• Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Ability to express oneself to stakeholders
• Willingness to work in a 24x7 environment, including nights, weekends, and holidays as needed

What you might also need to have:

• CCIE, CCNP, Alcatel (ACFE), F5, Aruba, Check Point, Palo Alto, or any relevant certifications

As a Server / Network Security Support Engineer, you are required to provide maintenance support to clients. You will play a key part in Technology Services Delivery team to ensure security solution maintained at the highest quality and standard

What will you do?

• Perform Preventive Maintenance on customers solution with accuracy and adhere to high quality of work
• Perform Corrective Maintenance on any fault calls reported and comply closely to project SLA
• Perform Patch Management support, plan and apply regular updates to mitigate vulnerabilities, OS patching and maintain system compliance
• Provide support to customer asset discovery, consolidation, tracking, updating and monitoring to ensure they are up-to-date
• Perform regular health checks and activities to ensure operational effectiveness for customers
• Provide and prepare technical maintenance documentation to be delivered for customers
• Work closely and collaboration with different stakeholders from internal teams to vendors to provide end to end of assigned task
• Work closely with Team Leader or Service Manager to meet customer delivery milestones
• Participate in maintenance standby duty to cover 24x7 support on rotational basis as pre-assigned by the team lead

The ideal candidate should possess:

• Diploma / ITE in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Typically 1-2 or more years of experience in IT domain and some experience in patching for Window environments
• Understanding of System/Servers and Network technology
• Knowledge of network system, network architecture, routing, switching, firewall and security
• Knowledge of technical vulnerability management (vulnerability assessment, penetration testing), security technologies (system hardening, IDS/IPD, firewall), security incident response and security assessment
• Certification in CCNA, CISSP or equivalent network or IT security certifications will be value-add
• Team player with strong communication and interpersonal skills
• Self-motivator with a positive attitude and with high energy
• Independent and customer focused
• Proficient in written and spoken English
• Able to travel as required

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Database Administrator, you are responsible for the day-to-day operational aspects of database administration to meet the business needs and service level.

What you will do:

• Manage database changes through change request process & provide status reports to the relevant parties.
• Provide 1st and 2nd level operational database support.
• Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Lead and monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.
• Lead and monitor the agreed service level, document & maintain the configuration of the databases; provide regular reporting to relevant parties.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Lead and monitor databases according to standard operations procedures.
• Lead in the implementation of service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Involve and lead in database implementation.
• Keep abreast of database technologies.
• A good team player and leader.
• Prompt 24x7 support.
• Good customer service.

The ideal candidate should possess:

• Diploma / Degree in Information Technology, Computer Science or equivalent
• Above 7 years of experience in Oracle database administration
• Above 7 years of experience in SQL database administration

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site

What will you do?

• Responsible for the infrastructure network design, implementation, testing, security, managing and maintenance of proposed system
• Work closely with Team Leader to meet system delivery milestone
• Provide technical documentation support to Project & Solutions Teams, as well as hand over as-built system documentation to Maintenance support team
• Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.
• Assist in day-to-day operation of the System Delivery team
• Carry out other technical related duties that may be required.

The ideal candidate should possess:

• Minimum 3-5 years of experience in configuring and administering routers and switches (e.g. Cisco routers and switches, etc), firewall products (e.g. CheckPoint, Forcepoint, etc.), F5 Load Balancers, AAA, NTP, IPS
• Good understanding of network system, network architecture, routing, switching, firewall and security
• Good interpersonal and communication skills to interact effectively at all levels
• Proficient in performing network analysis and troubleshooting using network and protocol analyzers
• Bachelor’s degree or higher in Computer Science/Information Technology/Engineering or relevant field with network certification in CCNA/CCNP/CCIE

What you might also need to have:

• Able to work on 24 x 7 standby support and/or Shift work schedule when required

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Mainframe System Engineer, you are responsible for Plan, Install, Manage, and administer Mainframe, Upgrades and Maintenance.

What you will do:

• Plan, Install, Manage, and administer Mainframe, Upgrades and Maintenance
• Manage and deliver support for z/OS, DB2, IBM TWS, IBM RACF, IBM RMM, IBM SDSF, SMP/E, IODF.
• Responsible in installing, upgrading, and administering IBM, CA and BMC products.
• Responsible in managing DFSMS suite – DSS, HSM, RMM, VTL and replication.
• Managing enterprise Mainframe Storage Systems – Disk and Virtual Tape
• Working on Mainframe recovery, disaster recovery, troubleshooting, maintaining, and configuring using Mainframe LPARs
• Develop/Maintain/Improve in-house programs and utilities in COBOL, REXX.
• Experience with MF Data Center and MF network (VTAM, TCPIP and TN3270)
• Collaborate with other infrastructure teams, e.g., Storage, security teams, open systems, network, etc., to ensure applications running in DB2, and MQ can interface with applications on other platforms, e.g., WebSphere Application Servers on Linux
• Perform performance data collection, analysis, and tuning of Mainframe Systems.
• Implement project and internal initiative responsibilities as assigned or delegated.
• Participate in incident and problem management activities related to application and Mainframe Systems
• Diagnose and resolve environment system abends and abnormal operating problems using system logs and other available logs and documents.
• Perform problem diagnostics and resolution as well as change management.
• Collaborate with other team members within the same Information Technology (IT) departments, functional users, and vendors to provide guidance and supervise project implementation.
• Provide 24*7 on-call support Mainframe Infrastructure.
• Meet or exceed customer SLA.

The ideal candidate should possess:

• Diploma / Degree in Information Technology, Computer Science or equivalent
• More than 8 years of relevant Mainframe experience.
• Hands-on experience in z/OS, DB2, IBM TWS, IBM RACF, IBM RMM, IBM SDSF, SMP/E, IODF.
• Experience managing enterprise Mainframe Storage Systems – Disk and Virtual Tape
• Excellent collaboration and communication skills.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Senior/ Software Engineer, you will be part of the software team that review and implement the user stories prepared by the product owner. Your work will provide values to the users by implementing the features that helps the user get things done in a timely manner.

What will you do?

• The successful candidate will be part of a dynamic and fast paced environment that is responsible for digitalizing business processes in Air Traffic Operations.
• Design, development, and testing of the software application.
• Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices.
• Manage assigned development tasks end-to-end.
• Participate in various phases of the Software Development Life Cycle (SDLC) for company IT projects and to interface with various project stakeholders such as 3rd party vendor suppliers, business users and other team members to perform the project activities.
• Implement high quality software solutions / components that conform to architectural standards.
• Documenting the application detailed solution design and specifications.
• Troubleshoot the defects/incidents and resolving technical issues so that the system can operate correctly & efficiently.
• Adhere to, influence, and advocate internal software design & development standards, processes, and best practices such as but not limited to code re-use, scalability, portability, security, etc.
• Develop unit test package, execute tests & document test results to ensure the quality of the program.

The ideal candidate should possess:

• Minimum 2 years software development experience
• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Professional certification in Cloud Security, AWS Certification and/ or Cloud-related will be preferred.
• Demonstrate strong understanding of requirements specification, design, coding, and testing of software application.
• Proven & demonstrable hands-on experience in developing high-availability, multi-tiered and secure software applications.
• Proficient in the usage of the following tech stack.
• Server-side technologies such as .Net technologies, ASP.NET MVC, .Net Core, python etc.
• Front-end development such as HTML5, CSS3, BootStrap, Javascript, jQuery, React.js, Redux, Ant Design, Amcharts, Node, Struts, etc
• RDBMS such as PostreSQL, MSSQ etc.
• SQL-less DB such as MongoDB etrc.
• REST and SOAP API service development
• Ability to demonstrate excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
• Ability to adapt and thrive in a dynamic and fast-paced environment while working under pressure with changing deadlines and priorities.
• Possess initiative and disposition with a strong commitment and orientation towards results and high-quality standards.
• Ability to work independently and as part of a team. Work well in a collaborative environment with internal and external stakeholders.
• Strong problem-solving skills and ability to think out of the box
• Proficient in written and spoken English.
• Able to travel.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Senior Software Engineer, you will be responsible for setup and configuration of Demo Lab and production platform for automation. You will also lead the development and migration of automation scripts, support Presales solution for automation proposal and also lead the design and implementation of DevOps and automation solutions for the project.

What will you do?

• Understand the automation specifics and concept in day-to-day service delivery and operations in IT Managed Services
• Build and maintain an automation playbook using some of these automation technologies such as ansible, python, PowerShell, Chef (ruby) and Terraform (HCL), groovy, JavaScript, and other scripting languages
• Operationalize automation development to improve productivity
• Code or script for automated testing as well as carry out automated testing procedures in testing and production environments
• Code control and versioning of Infra-as-code (IaC)
• Manage the setup of the DevOps platform and deployment of the automation use cases
• Manage and operate the Platforms [Ansible, Terraform and Gitlab] and maintain operational SLA
• Lead DevOps engineer to develop automation use cases using any of these platforms (Ansible, Chef and terraform)
• Good to know integration with tools such as ITSM and so on
• Provide presales solution support for the development of automation solution

The ideal candidate should possess:

• 6+ years of experience in IaC code development for the automation in relating to service delivery / operation
• Very good hand-on experience in Ansible, Terraform and Chef Platform setup, configuration and management
• Experience in code versioning, CI/CD and automated testing
• Experience in DevOps platform setup and configuration
• Experience in CI/CD Pipeline development and deployment
• Must to have experience in implmentating IaC code E2E in managed services project
• Hands on experience in cloud DevOps is advantageous
• Strong background in Linux/Unix/Windows Administration
• Experience in automation/configuration/compliance/management using either Puppet, Chef or Ansible
• Ability to use a wide variety of open source technologies and scripting languages
• Strong experience in PostgreSQL, MS SQL and MySQL
• In specific, sound and hands-on experience some of the scripting languages (Python, ansible, JavaScript, Perl and/or groovy)
• Experience with source code control and versioning
• Some knowledge in developing playbook using RPA tool
• Degree / Diploma in Computer Science / IT-related; and hands-on expereince to develop IaC code using one or more of the scripting languages (e.g. Ansible, Python, Chef (ruby), Terraform (HCL), Groovy, Powershell, bash)

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Network Engineer to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

Overview

The Network Engineer is responsible to provide operational support to network infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. He/She is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to integrate the change to existing environment.

What we seek to accomplish together:

• Gather business application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management, etc.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Create and maintain comprehensive documentation for all implemented networks
• Assist in preparation of proposals and solution presentations
• Attain key certifications for partnership with key vendors.

A little bit about you:

• Degree in IT / Computer Science / Engineering or equivalent
• Minimum 5 years of experience in a System Integration environment and/or implementing Network systems
• Familiar and experienced in implementing and configuring network products like routers, switches, load balancers, firewalls and more
• Strong familiarity with Cisco F5, Checkpoint and F5 load balancer is a plus
• Certification in Network products is a plus
• Good interpersonal and communication skills with ability to explain technology from a customer perspective

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

The System Engineer is responsible to provide operational support to system infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. He is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to integrate the change to existing environment.

Responsibilities:

• Install, configure, and maintain servers in a Linux / Windows environment
• Develop and implement backup and disaster recovery strategies
• Test systems in accordance to specifications & service level
• Perform server hardware maintenance and upgrades
• Create test automation frameworks in collaboration with team members or other IT departments
• Develop tools to help increase functionality and efficiency of available infrastructure
• Maintain software repositories and apply software updates
• Maintain documentation for procedures, configurations, and programs
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties
• Conduct root cause analysis & implement pro-active measures
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability

Requirements:

• Degree in IT / Computer Science / Engineering or equivalent
• Minimum 4 years of experience in a System Integration environment and/or managing infrastructure systems
• Familiar with Red Hat Enterprise Linux, Wintel, Vmware, Storage Infrastructure, Veritas - Enterprise Netbackup
• Familiar Scripting skills in Python, Ruby, Perl, or a related language is a plus
• Experience with cloud computing is a plus
• Certification in one or more of the following is a plus: Wintel, Redhat, Vmware, EMC storage, veritas Netbackup
• Good interpersonal and communication skills with ability to explain technology from a customer perspective

PRIMARY PURPOSE:
The Senior System Engineer is responsible to provide operational support to system infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. He is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to integrate the change to existing environment

RESPONSIBILITIES:
Project Delivery

• Gather business and/or application requirements on the infrastructure, conduct impact analysis, suggest design/re-design to integrate the change into the existing environment
• Test systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration
• Manage systems changes through established change request process & provide status reports to the relevant parties
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties
• Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability
• Monitor the agreed service level (.e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties
• Execute service continuity measures, e.g. backup/restore procedures & disaster recovery plan dry run to ensure continuous operation of the business
• Ensure the management of ICT systems adhere to established ISO20000 & ISO27001 processes / procedures and ITIL best practices / ITSM and methodologies (e.g. change management, release management, incident management, problem management, configuration management)
• Manage budget, resources and schedule for system implementation / operation activities; ensure deliverables meet client requirements and quality standards
• Established facility management standards/best practices to ensure operation consistency across project/facility management teams

Customer /Team Management

• Provide systems related technical advice to customers or project team. Lead and assist in the development of bids and proposals
• Manage support resources to prioritize task allocation and schedule resource to ensure that services are not impacted
• Liaison with other associated project teams to ensure that the service is monitored, secured and operating at its optimal level

Deployment Phase

• Involve in the design, build and test of the environment infrastructure for Exchange, Lync, Ironport and other associated peripheral to deliver the whole Messaging and collaboration service
• Involve in the design, build and test of the environment infrastructure for Redhat, Google Apps, VMWare, GSA and other associated peripheral to deliver the whole Messaging and collaboration service in the cloud
• Involve in migration of users from old infrastructure to new infrastructure and manage the allocated resources to ensure successful migration

Production Support

• Ensure that the operation for Infrastructure Services are running smoothly and manage vendors such as hardware and software providers for hardware replacement and performance tuning and capacity planning
• Required to be on standby for escalation of major incident and ensuring that incident are handled according to SOP and addressed promptly

REQUIREMENTS:

• Diploma / Degree in Information Technology, Computer Science or equivalent
• 5 - 7 years of experience in supporting server infrastructure for Redhat Linux, Wintel, Google Apps, VMWare, Cyrus (OpenSource IMAP), Azure and GSA (Google Search Appliance)
• Experience in Nutanix will be advantageous
• Experience in Hyper-V, Veritas - Enterprise Netbackup

We’re searching for a Network Engineer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What will you do?

• Install/configure software/hardware, manage servers/tools
• Setup accounts (AD or non-AD), laptops, workstations, servers
• Monitor performance and maintain systems according to requirements
• Ensure security through access controls, backups and firewalls
• Analysing, troubleshooting, and correcting system problems remotely/on-site
• Responsible for documenting incident RCA report the configuration of the system and system performance tuning
• Responsible for security compliance, patching, health check & hardening remediation
• Performing routine audits of systems and software and perform system devices backups
• Performing standard or project change request as per change window (non-business hours)
• Applying operating system updates, patches, and configuration changes
• Provide on-call 24 x 7 support on a rotating basis

The ideal candidate should possess:

• Diploma or higher in Computer Science/Information Technology/Engineering or relevant field with network certification in CCNA/CCNP/CCIE/ ITILv3 Foundation
• Experience in Windows/VMware support and maintenance, supporting Public Cloud and Scripting /Automation
• Possess more than 2 years of experience IT Infrastructure operations
• Experienced in supporting Microsoft 365, HyperV Cluster, Window Server, DNS, VMware, NetBackup, Exchange in AD and Enterprise DC environment
• Experienced in troubleshooting system, middleware and network problems, diagnose and solve hardware/software, analysing system logs and identifying potential issues/incident
• Good understanding of Incident, SLA and Change Management.
• Familiar with network system, network architecture, routing, switching, firewall and security
• Good interpersonal and communication skills to interact effectively at all levels
• Proficient in performing network analysis and troubleshooting using network and protocol analyzers

We’re searching for a Network Engineer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What will you do?

• Responsible for the infrastructure network design, implementation, testing, security, managing and maintenance of proposed system
• Work closely with Team Leader to meet system delivery milestone
• Provide technical documentation support to Project & Solutions Teams, as well as hand over as-built system documentation to Maintenance support team
• Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.
• Assist in day-to-day operation of the System Delivery team
• Carry out other technical related duties that may be required.

The ideal candidate should possess:

• Minimum 3-5 years of experience in configuring and administering routers and switches (e.g. Cisco routers and switches, etc), firewall products (e.g. CheckPoint, Forcepoint, etc.), F5 Load Balancers, AAA, NTP, IPS
• Good understanding of network system, network architecture, routing, switching, firewall and security
• Good interpersonal and communication skills to interact effectively at all levels
• Proficient in performing network analysis and troubleshooting using network and protocol analyzers
• Bachelor’s degree or higher in Computer Science/Information Technology/Engineering or relevant field with network certification in CCNA/CCNP/CCIE

What you might also need to have:

• Senior/Lead Network engineer will be required to lead a team network engineers
• Able to work on 24 x 7 standby support and/or Shift work schedule when required

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Database Administrator, you are responsible for the day-to-day operational aspects of database administration to meet the business needs and service level.

What you will do:

• Manage database changes through change request process & provide status reports to the relevant parties.
• Provide 1st and 2nd level operational database support.
• Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Lead and monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.
• Lead and monitor the agreed service level, document & maintain the configuration of the databases; provide regular reporting to relevant parties.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Lead and monitor databases according to standard operations procedures.
• Lead in the implementation of service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Involve and lead in database implementation.
• Keep abreast of database technologies.
• A good team player and leader.
• Prompt 24x7 support.
• Good customer service.

The ideal candidate should possess:

• Diploma / Degree in Information Technology, Computer Science or equivalent
• 3 - 5 years of experience in Oracle database administration
• 3 - 5 years of experience in SQL database administration

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site