Total 8 job vacancies by Roche Diagnostics Asia Pacific Pte Ltd

Job Description

APAC Senior Application Consultant , Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good atitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Senior Application Consultant, Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Application Consultant (Molecular Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Senior Application Consultant (Sequencing Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Application Consultant (Sequencing Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Application Consultant (Sequencing Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good atitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Senior Application Consultant (Sequencing Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Senior Application Consultant (Sequencing Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.