Total 2,881 account manager job vacancies in Information Technology category in Singapore

A leader in sustainable mobility, Michelin offers services that improve transportation performance and solutions that enable customers to enjoy outstanding experiences and unique moments during their journeys and travels. Our “All Sustainable” approach is constantly driving us to find solutions that foster an optimal balance between personal fulfillment, economic development, and protection of the planet and its inhabitants. Michelin is dedicated to enhancing its clients' mobility sustainably; designing and distributing the most suitable and innovative tires, services and solutions; providing digital services, maps and guides to help enrich travels; and developing high-technology materials that serve a variety of industries.

Societe des Matieres Premieres Tropicales Pte Ltd (SMPT) is the global natural rubber hub for the Michelin Group. SMPT serves as a procurement hub for the Group: managing the Group’s natural rubber supply chains, providing in-house technical expertise, and conducting due diligence in the supply chain by implementing the Michelin Sustainable Natural Rubber Policy.

Introduction: Interested in sustainable business and contributing to advance supply chain sustainability in a commodity that is key in a climate-smart future? The natural rubber sustainability team at Michelin is looking a Sustainability Program Manager (Natural Rubber) to support the implementation of its Sustainable Natural Rubber Policy and ensure compliance with emerging ESG regulation.

Mission:

Directed by the Natural Rubber Sustainability Department, the Sustainability Program Manager supports implementation of our Sustainable Natural Rubber Policy with a focus on supply chain due diligence and compliance with ESG regulation like the European Union Deforestation-free Regulation (EUDR).

Key Expected Achievements:

• Consolidate, implement and monitor an ESG due diligence system for natural rubber sourcing. The system should cover policy commitments and regulatory obligations such as the EUDR.
• Engage internal and external suppliers on due diligence requirements, standards and standard operating procedures. Manage instances or non-conformance with actions plans.
• Manage the ESG database underpinning the due diligence system, integrating various tools with ESG data including: supply chain sustainability assessments, traceability, deforestation analysis and other environmental and social data.
• Anchor reporting efforts related to supply chain due diligence activities, including obligatory regulatory annual reporting.
• Coordinate with downstream internal and external stakeholders to ensure they receive required supply chain data to comply with ESG expectations and regulatory obligations (e.g., geolocalization and due diligence data in the context of the EUDR).
• Support daily sustainability operations, which may include contribution to capacity building development projects, stakeholder and supplier engagement.
• Collaborate as necessary across departments, including at a global level, to synchronize sustainability activities.

Qualifications and level expected:

• Bachelor’s degree in: environmental studies/science, biological science, earth science, physical geography, or any other sustainability related degree
• Language(s): Strong competency in English (including writing); fluency or competency in other regional (South-east Asian) languages is a plus.
• Strong background in sustainability/ESG themes (e.g., sustainable supply chains, biodiversity, deforestation risks in supply chains, social risks, UN sustainable development goals)
• Background in sustainable supply chains, sustainable sourcing, ESG or sustainability compliance and audit, or corporate sustainability.
• Basic technical knowledge of spatial analysis/mapping in risk mapping and sustainability analysis (familiarity with ArcGIS/QGIS is a plus)
• Independent and a problem solver
• Willing to travel, including to “turbulent” areas (based in Singapore, but occasional missions to primarily SE Asia and potentially Africa). 30-50 d/y

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together – building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities – all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Be involved in the organisation and operations of major strategic events undertaken by the unit, including front line responsibilities like hospitality during events, ushering of VIPs/guests.
• Be aware of the current general topical issues locally, regionally and globally, and be able to effectively connect these general issues to the overall SMU key strategic initiatives.
• Able to propose and write persuasively on relevant topics/synopsis and connect the relevant internal and external speakers for OCCM’s thought leadership platforms.
• Able to propose the use of the appropriate platforms and formats for thought leadership events; effectively and efficiently organise thought leadership events on virtual platforms and/or hybrid events (a combination of virtual and physical format). Able to propose and use, where appropriate and when applicable, multi-platforms for an effective marketing reach.
• Able to propose and use, where appropriate and when applicable, multi-platforms for an effective marketing reach.

• Diploma / Degree with at least 3 to 5 years of working experience.
• Recent graduates may apply.
• Able to write persuasively, articulate confidently, and have mid to extensive events management experience.
• A team player with good inter-personal skills and IT savvy.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

about the company

Our client is a leading power solutions provider and manufacturer of equipment and systems that drive decarbonization. This rapidly expanding company is now looking for an Assistant Manager, Technical Sales (Aftermarket service) to join their dynamic team during an exciting time in their development.

about the job

• Be responsible for 4 main aspects: Sales, Marketing, Engineering support & Service support
• Mainly responsible for the local market but occasionally support the Malaysia and AP region as well.
• Prepare and submit proposals/invoices, negotiate assist for sales, record sales and services
• Follow up customers to ensure prompt payment
• Assist in the preparation & implementation of annual sales forecast
• Study competitor’s trend of technology in power business, identification of target market (customer & products)
• Prepare and demonstrate service presentation to prospect customers
• Serve as a liaison between the client and company
• Monitor / coordinate / report project status and delivered products status
• Assist customers for any failures arise after products and services installing or in use
• Report activities and feedback any claim or suggest by customer to superior

job requirement

• Diploma/Degree in a relevant technical (mechanical/electrical engineering) or business field
• Previous sales/sales support experience in power plants or industrial plants equipment is preferable
• Knowledge of new MS Office software (Word, Excel & PowerPoint)

If you are interested in the position, kindly apply directly or send your CVs to yiling.tan(@)randstad.com.sg.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

Job Description

The successful candidate will be part of the IT Service Management team. This is an individual contributor role.

Key Responsibilities include:

• Manage, develop, enhance and support company’s IT Service management platform. Drive strategic development and enhance its usability and integration with other tools and process to maximise value.
• Drive IT Operational Service Delivery and management activities, e.g. Incident, Problem, Change, Patch, Configuration and Asset management processes. This includes support of IT operational incidents after office hours.
• Support management and drive collaboration of day to day operational activities across various towers and stakeholders from datacentre facilities, network and platforms
• Manage and drive the IT Service Provider’s performance for IT Operations and ensure Service Level Agreements have been fulfilled and improvement plans to be established
• Serve as the Point of Contact for IT initiatives’ performance, services and changes.
• Facilitate system and service handover to the IT operations for any new applications and major enhancements
• Any relevant ad-hoc duties

Requirements

• Degree in IT related discipline & IT Infrastructure Library (ITIL) Certification
• Minimum 5 – 8 yrs of relevant experience in IT Infrastructure Operations and IT Service Management
• Experienced in project management for IT Infrastructure initiatives, scripting, system admin capabilities, service automation and related technologies.
• Knowledge of actual development and Hands-on administration on ServiceNow Platform. Certification in ServiceNow ITSM CAS, CAD or CIS preferred
• Knowledge in scripting on Json, Python or Javascript on Monitoring / Orchestration platforms, Splunk, ServiceNow or APM tool will be an added advantage
• Working knowledge on network, IT DevOps technologies, Linux, Wintel, VMware and Cloud technologies (AWS / Azure)
• Knowledge and experience in DevOps and Agile
• Responsive to dynamic environment
• Effective & Excellent Skills in Communication (both written and spoken) as well as Vendor and People/Relationship Management
• User-Oriented with good appreciation of business operations
• Diligent and willing to work beyond office hours
• Independent, Self-motivated and result driven

Job Summary

The Program Manager will be accountable for the successful completion of InterSystems Corporation (TrakCare) assigned projects. The Program Manager is the ambassador to the customers in which we are implementing solutions as well as being the escalation point between the customer and InterSystems Corporation. The Program Manager will be responsible for ensuring projects are running on time and to budget and where possible will work with the client to consider other solutions we are able to provide to them. It is also imperative that the Program Manager works actively to continually maintain and develop relationships that are realised in revenue streams. The Program Manager will moreover be responsible for continuing to build in- house implementation capability to support the market growth.

Responsibilities

• Drive projects both remotely and locally in Indonesia and Singapore
• Deliver high standards of customer satisfaction
• The creation of clear client engagement and delivery processes and structures
• The embedding of clear and agile ways of operating, reducing the scope for ambiguity, local variability and non-transparent costs
• The reduction of man-days used for delivery for each engagement, and the consequent creation of higher-value ‘consulting’ capability
• Improved levels of customer service and quality
• Ensuring projects are delivered to time, budget and service levels
• Evolving the function to improve quality, specification and efficiency
• Sharing effectively scarce skilled resources
• Ensuring optimal usage of resources and balancing the development and delivery load between central and local capabilities
• Ensuring optimal usage of resources and balancing the development and delivery load between central and local capabilities
• Be the ambassador to the customers for whom he/she is implementing solutions and the escalation point between the customer and InterSystems Corporation
• Support the general manager on pre-sales activities in terms of customer solution, time line, budget, cost, etc.
• Oversee and manage multiple projects at the same time, provide leadership and guidance to the project team; use influential and persuasive skills to mobilize internal and external resource to achieve the necessary results
• This role requires a commitment to up to 70-80% travel
• Other duties may be directed by the Company from time to time

Experience and Qualifications

• Extensive experience (10 years+), and a successful track record of delivering services and overseeing implementation projects
• Clinical background (Nurse, Doctor)
• Good understanding of Information technology solutions
• The ability to identify, attract and motivate a first class professional team, well integrated within InterSystems global organization. Must be effective in inspiring
• Customer Relationship Management. The ability to think creatively and manage customer relationships in delivering top quality services and solutions. This should include successful interaction with top executives of major organizations, and must be recognized for his or her abilities in understanding business needs, their problems, propose valuable solutions and communicate them objectively and effectively
• Result orientation. Demonstrate a track record of consistently delivering high quality services within target budget. Evidences of this competency are shown by establishing and achieving goals that push the team to the required levels in quality, timing and budgets, identifying alternatives that compensate for possible adverse situations
• Project Management and Technical expertise. The ability to manage multi projects
• Simultaneously, using effective project management tools. Must also understand the technology involved in delivering solutions
• Familiar with health care activities. The ability to understand the needs for a successful health care/ hospital operation. Alternatively must prove abilities in learning fast specific requirements of complex operations
• Must be fluent in Indonesian Bahasa and English, Mandarin is optional

Education and Training

• PMP, Prince 2 or equivalent Certification
• Clinical/Medical degree from an accredited American University is preferred

Mission: Provide IT architectural and solution design services to deliver an integrated, secured, best value and reliable IT application solutions and services with speed and good user experience, driving innovation and delivering operational excellence.

Critical success criteria:

• Solutioning Architecture – Establish an application architectural framework (people, process, systems) that enables harmonized business capability and processes, optimized user experience and reuse of system components so that it maximizes opportunity for the business to exploit

Key responsibilities:

• Leads the development of application architectures for complex systems, ensuring consistency with specified requirements agreed with both external and internal customers. Takes full responsibility for the balance between functional, service quality and systems management requirements within a significant area of the organization. Support the establishment of policy and strategy for the selection of systems architecture components, and co-ordinates design activities, promoting the discipline to ensure consistency. Ensures that appropriate standards (corporate, industry, national and international) are adhered to. Within a business change programme, manages the target design, policies and standards, working proactively to maintain a stable, viable architecture and ensure consistency of design across projects within the programme.
• Contributes to the creation and review of a systems capability strategy for responsible area to meet the strategic requirements of the business. Develops models and plans to drive forward the strategy, taking advantage of opportunities to improve business performance. Takes responsibility for investigative work to determine requirements and specify effective business processes, through improvements in information systems, data management, practices, procedures, organization and equipment.
• Provides leadership and guidelines for responsible area to promote the development and exploitation of IT technologies for next generation practices in the complex capital equipment manufacturing business.
• Collaborate with Enterprise Architect, Digital and Data architect, Infrastructure architect and IT Security architect to identify synergies and dependencies in IT roadmap to avoid unnecessary reworks.
• Drives the development and recruitment of application architecture and solution design competency and capability set that meets the company needs
• Analyses business processes; identifies alternative solutions, assesses feasibility, and recommends new approaches, typically seeking to exploit technology components. Evaluates the financial, cultural, technological, organizational and environmental factors which must be addressed in the change programme. Establishes client requirements for the implementation of significant changes in organizational mission, business functions and process, organizational roles and responsibilities, and scope or nature of service delivery.

The ideal candidate will have (education & experience):

• Bachelor’s degree in Computer Science/Engineering or equivalent.
• Mininum 15 years relevant corporate IT or equivalent experience, in a multicultural environment with manufacturing companies in the > $3B range, with progressive increases in role and responsibility.
• Strong Leadership, and had managed a team size of >10+
• Strong knowledge in SAP Materials Management (MM) and Ariba (Supply Chain Collaboration, Strategic Sourcing, Supplier Lifecycle) for sourcing & procurement.
• Strong knowledge in SAP MM and Extended Warehouse Management (EWM), for supply chain logistics.
• Strong integration knowledge to Finance, Sales, and Manufacturing.
• Good knowledge of RFID and EDI would be a bonus.
• Broad and deep knowledge of enterprise solutions implemented in complex capital equipment manufacturing business contexts especially product configuration, engineering, manufacturing solutions and service management

Demonstrated:

• Led SAP blueprinting efforts for at least 5 sizable projects that involves complex capital equipment manufacturing business contexts. Experience with deep involvement in a S/4HANA implementation project end-to-end would be a bonus.

Key skills and personal characteristics:

• Critical Thinker: Ability to apply Systems Thinking. Uses principles to derive methods.
• Leading change: ability to bring about strategic change to meet organizational goals. Inherent ability to implement an organizational vision in a continuously changing environment.
• Strong influencer who can work in a highly collaborative team environment and is able to reach consensus-based decisions. The ability to be decisive when needed and make autonomous decisions is also important.
• Leadership with a wide breadth of IT experience who can translate ideas into action. Understands the needs of the business and can identify and apply IT solutions to drive real business value. Has a strong result orientation with a focus on operational excellence.
• Excellent organizational and program management skills. Demonstrates strong financial stewardship. Ability to manage through ambiguity. Provides organized, structured and disciplined approach to the delivery IT solutions.
• Is able to set clear direction for their team and hold them accountable for the delivery. Uses systematic processes to identify issues and risks early.
• Strong communicator who can utilize his/her strong interpersonal, verbal, presentation and writing skills to successfully interact and influence stakeholders and customers.
• Leader who is able to build, motivate and lead a large, diverse team in the delivery and support a complex, global solution. Ability to implement and grow a high performing organization with a strong emphasis on developing talent and the talent pipeline.
• A strong delegator who focuses on the development of their employees and drives them to further develop their skills and provide value to the business.
• Holds themselves to a high ethical standard, works with integrity and is seen as an example to their team and others in the organization.
• Is able to resolve conflict and deal with issues in a constructive manner with individuals at all levels of the organization.