Total 13 accounts executive job vacancies in Information Technology category in d12 balestier serangoon toa payoh

Assisting the Centre Manager in the building of culture and experience for the Oasis community of stakeholders through the planning and execution of diverse volunteer/vendor/staff-led programmes. Through empowering patients, volunteers and staff with continued learning of relevant skills and training, he/she will help realise the vision of a sustainable Oasis of learning and living for all stakeholders.

Who you are

• Creating an inclusive strength-based culture and a holistic growth experience for the Oasis community.
• Building a 30 (Dignity, Diversity and Development) culture among patients, caregivers volunteers and staff.
• Connecting with patients and bringing them together on a journey/ experience at Oasis.
• Service owner for Programming (curating a tailored monthly series of learning/fun sessions and/or events, engaging vendors, volunteers, and staff in the planning and executing of activities).
• Co-training new Oasis volunteers (when they first arrive at Oasis).
• Designing and conducting in-house training to inspire staff and volunteers to partake in being their own unique social animators and activity facilitators.
• Service owner for weekend warriors.
• Sourcing for funding and networking with potential partners and collaborators.
• Guides and guides the other operations staff where required.
• Identify and attend training for self-development.
• Guides and provides guidance to new volunteers to be Social Animators and Story Vitalizers.

Remuneration will be commensurate with the candidate’s qualifications and experience.

If you are ready to make a difference and be part of a greater purpose, please submit your application with the following details:

• Detailed resume
• Current and expected salary
• Two referees, whom are your ex-supervisors and who can comment on your suitability for the position

About Us:

Care Community Services Society (CCSS) is a non-profit organization dedicated to supporting vulnerable and at-risk communities. Our CareLibrary for Dementia Clients is an innovative program designed to enhance the lives of individuals living with dementia by providing personalized resources, guidance, and support through a library of tools and educational materials.

As part of our growing team, you will play a vital role in delivering impactful services to families and caregivers of dementia clients.

Roles:

As a Programme Executive, you will support the planning, development, and execution of the CareLibrary program. You will be responsible for facilitating access to resources, engaging with caregivers, and ensuring the smooth operation of the program.

Responsibilities:

• Coordinate and manage the day-to-day operations of the CareLibrary for Dementia Clients program.
• Provide assistance to caregivers and families, offering advice on resources available within the library.
• Conduct assessments and work closely with clients to understand their needs and recommend appropriate materials and tools.
• Develop and organize training sessions, workshops, and support groups for caregivers and families.
• Collaborate with external partners, healthcare providers, and community organizations to enhance service offerings.
• Monitor and evaluate the effectiveness of the program and implement improvements.
• Manage client feedback and ensure high standards of service delivery.
• Maintain accurate records and data on program activities, client engagement, and outcomes.

Requirements:

• Degree or Diploma in Social Work, Psychology, Nursing, or related fields.
• Previous experience working with dementia clients or in the caregiving sector is an advantage.
• Strong interpersonal skills with a compassionate approach to working with elderly clients and their families.
• Knowledge of dementia care practices and resources.
• Good organizational and time-management skills, with the ability to handle multiple tasks.
• Proficiency in Microsoft Office and basic data management tools.
• Ability to work independently and as part of a multidisciplinary team.
• Strong communication skills, both written and verbal.
• A proactive, positive attitude with a passion for community service.

Benefits:

• Comprehensive medical and dental benefits.
• Opportunities for professional development and training.
• Meaningful work in a supportive and collaborative environment.
• Annual leave and public holidays.
• Work-life balance and employee wellness programs.

If you are passionate about making a difference in the lives of individuals living with dementia and supporting caregivers in the community, we encourage you to apply.

To apply, please submit your resume and cover letter to: [email protected]
Deadline for applications: [15 Feb 2024]

· Incident Servicing/Customer Support

· Respond to customer queries or issues in a timely and accurate way via phone or email.

· Ensure smooth closure of the incident within the stipulated timeframe according to the incident severity assigned.

· Analyse the available data and find the root cause of the problem or understand the query.

· Able to handle multiple incidents, ranging from simple to complex in terms of difficulty, from different customers simultaneously.

· Assist Team Lead in managing and updating customers for higher priority or critical incidents.

· Prepare Documentation

· Assist Team Lead to create reported issues or queries as incidents in the Product Support Portal.

· Assist Team Lead to review incident updates and documentations

· Contribute to Product Support/Product Development

· Consolidate customer complaints or product improvement requests from Product Support Engineers.

· Feedback to Team Lead on customer complaint(s) or product improvement(s).

· Suggest to Team Lead on process improvement(s).

The Programme Executive will be responsible for organizing and conducting outreach to increase dementia awareness and promote early identification. He/she will support clients with or who are at risk of dementia and/or their carers by linking them to the necessary support and resources. He/She will continue to monitor and support these clients and/or their carers in the community.

The Programme Executive will also be involved in data collation and evaluation of the CREST programme.

Job Responsibilities

• Provide basic case management for persons with dementia and their carers.
• Provide care coordination and service linkage to clients with dementia, with the appropriate resources and support including carer support.
• Facilitate and coordinate group activities for carers and/or persons with dementia.
• Engage with various internal and/or external stakeholders to ensure smooth running of programme.
• Plan and conduct outreach to the community and stakeholders including faith-based, corporate and community organisations to increase awareness of dementia.
• Plan and conduct dementia case finding/screening to promote early identification and facilitate timely support.
• Explore new avenues of collaboration with community partners and stakeholders.
• Ensure proper documentation of client follow up.
• Update statistical data on timely manner for reporting to funder.
• Any other duties as assigned.

Requirements:

• Degree in psychology, social work, community development or relevant discipline, with min 2 years of experience in community engagement work.
• Prior experience in casework and working with persons with dementia or carers is an added advantage.
• Ability to work on Saturdays.
• Good attention to details.
• Ability to plan and implement ideas.
• Comfortable in speaking with group.

Overall Responsibilities

• Handling and Managing Customer accounts + Planning Delivery Scheduling.
• Replying to customers’ inquiries.
• Daily monitoring of shipment schedule to customers.
• Follow up on the production following up on shipment status to customer.
• Liaising with various departments on the delivery plan, i.e. Purchasing, Production, Quality, and logistics.
• Working with purchasing on customer forecast demand.
• To handle ECO / ECN and facilitate the changes.
• Handling RMAs queries
• Costing & RFQs to customers.

Experience, Qualifications & Skills Required:

• Diploma or Degree in Business / Marketing / Engineering, Supply Chain, or other relevant degrees.
• Good Microsoft Excel and PowerPoint skills
• At least 2-5 years of related experience in a Customer Service related field.
• Meticulous in managing customers’ pricing/quotations so as to achieve maximum business profits for the company
• Ability to think out-of-the-box and address customers’ queries with win-win solutions between internal and external departments.
• Effectively manage multiple priorities under extremely tight deadlines

We are looking for a compassionate and enthusiastic team player to join us as an Assistant Programme Executive at Active Ageing Centre @ Serangoon. The Assistant Programme Executive assists with the centre activities and clients at the centre

- Plan and prepare monthly activities schedule for clients.

- Engage with the clients during the activities.

- Pack and distribute food ration packages.

- Assess clients’ need and make necessary referrals to appropriate agencies and/or various care services.

- Manage and maintain all necessary documentations and paperwork of clients’ data and centre activities.

- Maintain the general cleanliness of the centre.

- Assist the centre manager on any other ad-hoc duties.

Working Hours:

Monday to Friday : 8:00AM – 5:00PM
Saturday/Sunday : Minimum 2 Saturdays or Sundays

SPD's Enabling Services Hubs (ESH) aim to develop a stronger ecosystem of support for persons with disabilities in the community with information and referral, social and recreational activities, caregiver support and continual education and learning courses for persons with disabilities.

Read more about us here: https://www.spd.org.sg/the-first-enabling-services-hub-to-bring-services-closer-to-persons-with-disabilities-and-their-families/

Location: Punggol

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Administration & Operations

• Responsible to ESH Lead and Director, Adult & Elderly Services in all matters pertaining to the administration and programme planning of ESH On-site services.
• Recommend policies and practices for the efficient and effective operation and management of services and assist ESH, Lead and Director in implementing those policies and practices.
• Responsible for achieving key performance indicators in the client reach, outcomes and impact, providing progress reports and assisting in data analysis for planning and reporting purposes.

Service Development and Sustainability

• Supervise the programme planning and delivery which includes developing/implementing service elements that are evidence-informed and clinical relevance for clients and families.
• Oversee the enrolment of clients into the on-site services.
• Develop and manage the multidisciplinary team ensuring efficient use of staff and volunteers.
• Responsible for ground sensing to find out the needs of the clients/caregivers in the area (working closely with the Outreach Services Team) and which programmes to prioritise.

Networking & Professional Matters

• Responsible for outreach to referral agencies, community organisations and any other relevant agencies.
• Participate in events organised or supported by SPD and assist the organisation in developing strong networks with other Social Service Agencies (SSA), community organizations and funding bodies like MSF, SSOs, PA, NCSS, SG Enable.
• Supervise a multidisciplinary professional team including social workers, therapists and instructors and work with caregivers/clients to offer services to the clients.
• Responsible for the booking of facilities within the CC and working with community partners to plan for social inclusion activities.

Other Duties

• Any other duties as may be assigned from time to time.

B) JOB HOLDER REQUIREMENT

• A degree in any discipline related to social sciences or related disciplines
• At least 3 years of relevant working experience in managing programmes for people with disabilities
• Analytical, flexible, resilient and ability to see different perspectives and draw connectivity
• Confident as an independent project/team lead who can foster good teamwork
• Able to work in the evenings, Saturdays and/or Sundays

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition.

Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging its sector expertise and global track record.

Sembcorp has a balanced energy portfolio of 21.2GW, with 14.4GW of gross renewable energy capacity across 10 countries*.

Its urban development projects span over 14,000 hectares across Asia and have generated over 377,000 employment opportunities and attracted close to US$50 billion of investment capital.

Sembcorp is listed on the main board of the Singapore Exchange. It is a constituent stock of FTSE Russell Index, MSCI Singapore Index, Straits Times Index as well as sustainability indices including FTSE4Good Index, iEdge SG ESG indices and several MSCI ESG indices.

For more information, please visit www.sembcorp.com.

Primary Responsibilities:

Meeting/Office Coordination

• Coordinate and schedule meetings, training, appointments for executives and staff.
• Oversee PPE stock and arrange for replenishment if required.

Administrative Support

• Maintain and update filing systems, both electronic and physical.
• Input date into systems, generate reports, and track key performance indicators as required.
• Raise purchase requisition using in-house system.
• Review of Engineering drawings and feedback to relevant stakeholders.

Document Management

• Ensure all documents, including policies, procedures, and records, are accurately created, reviewed, approved and archived.
• Manage the document control system to maintain the integrity and confidentiality of all documents.
• Coordinate the review and approval process for new and revised documents.

Continuous Improvement

• Monitor and analyze documentation processes to identify opportunities for enhancement and increased efficiency.
• Propose and implement improvements to documentation processes and systems.
• Perform 5S management system for documentation in the system.
• Process and performs statistical analyses on data sets

Requirements:

• Diploma in Business Administration, Information management, or a related field.
• Relevant certification (e.g. Certified Document Controller) are a plus.
• Relevant and proven experience in administrative work, with a strong understanding of documentation management systems and practices.
• Proficiency in document management software and Microsoft Office Suite
• Ability to work independently and manage priorities effectively
• Proficiency in reading and interpreting engineering drawings and schematics

At Sembcorp, our shared corporate behaviors underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

Job Scope

Reporting to HOD Operations, you are expected to identify areas of improvements in these programmes, implement quality control measures and develop information materials for distribution to clients and volunteers, at HQ and on-site.

Main Job Role:

1. Plan and develop Tri Love Elderly (TLE) Programmes and Operations
2. New TLE Programme Development (involving volunteers) on site
3. Programme Administrative and Coordination Duties
4. Community Outreach and Engagement
5. Stakeholder Relationship (Internal and External)

Key duties and responsibilities:

● Manage the day-to-day Tri Love Elderly (TLE) programme operations at the assigned work site and ensure that it runs smoothly and efficiently

● To plan and develop the Tri Love Elderly (TLE) operations of daily programmes and ad hoc activities such as excursion, visit to nursing homes etc.

● To develop new TLE programme and activities and coordinate the deployment of volunteers to support programme operations on site

● To perform programme administrative and coordination duties

● To collaborate with external agencies and work partners for community outreach and engagement activities

● To participate in and support cross-department events such as volunteer appreciation, fundraising events etc.

Pre-requisites:

General:

1. O/A Levels or Diploma or Degree holders in any discipline
2. Effectively bilingual (English and Chinese)
3. Attention to detail
4. Excellent administrative and project coordination skills
5. Flexible and adaptable to change
6. Good communicator
7. Team player

Technical

1. Proficient in Microsoft Office
2. Possess 2-3 years’ work experience in social services or customer service or project management or administration
3. Able to play a musical instrument ie guitar/ukulele or others is added advantage

Salary range: $2,800 to $3,300

Responsibilities:

• Provide onsite support for maintenance and operations of direct services, including evening and weekend work as needed, up to 3 times per week.
• Support planning and coordination of events and programmes for children, youth, and families.
• Assist in administrative and logistic matters, such as budget maintenance, report preparation, and material procurement.
• Collaborate with community partners to maximize programme opportunities and resource sourcing.
• Create and design collaterals for programmes and services.

Requirements:

• Minimum Diploma, preferably in Social Work, Psychology, Counselling, or Community Services.
• 1-2 years of proven experience in coordinating programs.
• Experience in non-profit organizations is advantageous.
• Tech-savvy and proficient in Microsoft Office; preferably, knowledge in design and design tools like Photoshop, Wix, or Canva.
• Strong team player with excellent time management, communication, and organizational skills.
• Detail-oriented and efficient.

Job Responsibilities:

• Conduct group activities for carers and/or persons with dementia.
• Engage with various stakeholders to ensure the smooth running of programme.
• Support outreach events and initiatives.
• Explore new avenues of collaboration with community partners and stakeholders.
• Provide case management support to carers of persons with dementia.
• Ensure proper documentation of client follow-ups.
• Update statistical data in a timely manner for funder reporting.
• Perform other duties as assigned.

Requirements

• Degree in Psychology, Social Work, Community Development, or a relevant discipline, with a minimum of 2 years of experience in community engagement and/or case management.
• Prior experience working with persons with dementia or caregivers is an added advantage.
• Ability to work on Saturdays.
• Self-motivated with a high level of initiative.
• Ability to plan and implement ideas effectively.

Responsibilities:

• Provide onsite support for maintenance and operations of direct services, including evening and weekend work as needed, up to 3 times per week.
• Support planning and coordination of events and programmes for children, youth, and families.
• Assist in administrative and logistic matters, such as budget maintenance, report preparation, and material procurement.
• Collaborate with community partners to maximize programme opportunities and resource sourcing.
• Create and design collaterals for programmes and services.

Requirements:

• Minimum Diploma, preferably in Social Work, Psychology, Counselling, or Community Services.
• 1-2 years of proven experience in coordinating programs.
• Experience in non-profit organizations is advantageous.
• Tech-savvy and proficient in Microsoft Office; preferably, knowledge in design and design tools like Photoshop, Wix, or Canva.
• Strong team player with excellent time management, communication, and organizational skills.
• Detail-oriented and efficient.

Job Summary

Work together with the team to execute and provide support for Family Life Programmes.

Principal Responsibilities

A. Programme Promotion & Coordination

• Program Coordination: Coordinate with schools & relevant providers on organising, scheduling & providing logistic support for all FLE programmes.
• Programme Outreach: Develop strategies to promote awareness of programs to schools, community and organisations.
• Publicity: Designing EDMs or doing simple videos for promotion of programmes when needed
• Referrals: Refer parents where necessary to resources and for follow up support such as counselling & information to meet their relevant needs.
• Execution & Quality Assurance: Ensuring programs are planned and executed professionally and KPIs are met. Ensure that funded programs are implemented with high quality and fidelity to the program model. This involves monitoring program delivery, providing feedback and support to staff, and implementing quality improvement initiatives as needed.

B. Administration

• Data Management and Reporting: Collection, analysis, and reporting of data related to programs. This may include tracking program outcomes, participant demographics, and feedback to assess program effectiveness and inform decision-making.
• Administrative Tasks: Assist and handle various administrative duties assigned by the supervisor; this may include the need to provide administrative and logistical support on some evenings and/or weekends, take on special projects, small to large scale events and other fund-raising event, etc.
• Requisition: Invoicing and requiting for payment where required.
• Procurement : Procuring the necessary logistics and materials for programs when required.

C. Collaboration with other parties

• Stakeholder Engagement: Act as the primary interface and liaise with various stakeholders involved in the program, including parents, community organisations, schools. Building and maintaining positive relationships with these stakeholders.
• External Trainer/Volunteer Management : Engage and manage a pool of Contract Trainers/Volunteers when required and evaluate delivery to ensure professional quality of service is delivered to clients.
• Collaboration inter-department: Collaborate with staff of other departments or with other service providers and partners that can positively enhance our TOUCH Parenting services and programmes to our clients

Working Conditions:

• 5 day work week: Mon-Fri
• Attractive remuneration and staff benefits
• Location - Toa Payoh

Essential Skills and Qualifications:

• Diploma or Degree from a relevant discipline
• Possess good communication and interpersonal skills
• Administrative skill set
• Problem solving skills
• Basic skill in MS Word, Excel and Presentation
• Ability to multitask and deliver accurate details