Total 3,911 assistant manager job vacancies in Information Technology category in Singapore

We are looking for a Technology Delivery Manager. The applicant will have a strong background in technology with a strong understanding and at least 7 years’ experience with Technology Project Management. Job Responsibilities

• Job Responsibilities

Project Leadership and Management

• Lead and plan technical deliverables that meet project requirements within the allocated budget and schedule.

• Oversee and coordinate technical implementation activities across project teams, ensuring smooth production cutover and post-implementation support.

• Serve as the escalation point for the project team, addressing critical project issues and facilitating smooth execution.

• Provide hands-on guidance to ensure the project teams build enhancements according to the solution plan.

Technical Delivery and Risk Management

• Plan, monitor, and manage risks/issues related to technical project delivery, providing L3 support as needed.

• Collaborate across different domain application teams to manage technical and security-related dependencies of the solution.

• Partner with Architects, Security, Suppliers to ensure solution design aligns with enterprise design principles, security, and control standards.

• Work with Security teams to facilitate completion of penetration testing and remediation of findings.

• Partner with suppliers and testers to ensure the successful completion of SIT, UAT, performance/load testing, and application security testing with quality results.

Stakeholder Collaboration and Financial Oversight

• Partner with Program/Project Managers, Business Analysts, Suppliers to collate, understand, and finalize functional and technical requirements.

• Provide systems input during the specification phase (e.g., effort estimates, highlevel delivery plan) based on impact assessments.

• Engage with suppliers, conduct RFQ/RFI processes, and ensuring timely, highquality product deliveries.

• Manage project financials and budgeting, ensuring alignment with the financial goals of multiple projects.

• Provide regular status updates on technical delivery and escalate issues affecting the project schedule, proposing workarounds or resolutions.

• Ensure project documentation is completed according to industry and organizational standards.

Skill Details :

Experience in project management, business analysis, business process reengineering. • Self-driven, able to work independently with good multi-tasking skills to drive multiple projects concurrently. • Adaptable and comfortable working in a dynamic environment.

Soft Skills • Good organization skill, able to multi-task and work under pressure. • Adaptable and comfortable working in a dynamic environment. • Excellent time management and can prioritize work. • Strong analytical and critical thinking skills, and meticulous with attention to details. • Team player, able to work independently or in a team with minimal supervision. • Good communication, writing and presentation skill. • Good stakeholder engagement and vendor management skills

Degree in Computing or related discipline to support job requirements.

Our client is a leading payment company that provides innovative payment solutions to businesses worldwide. We are seeking an experienced Application Support Manager (L2/L3) to lead our clients team of skilled support engineers in providing top-notch application support for payment applications.

Job Summary:

We are looking for a seasoned Application Support Manager (L2/L3) to manage application support team and oversee the resolution of complex technical issues related to our payment applications. The ideal candidate will have a strong technical background in Java, excellent leadership skills, and experience in managing application support teams. The Application Support Manager will be responsible for ensuring timely and effective resolution of technical issues, mentoring and guiding team members, and collaborating with cross-functional teams to achieve business objectives.

Key Responsibilities:

• Lead and manage a team of application support engineers (L2/L3) in resolving complex technical issues related to our payment applications.
• Develop and implement effective application support processes and procedures to ensure timely and effective resolution of technical issues.
• Collaborate with cross-functional teams, including Development, Quality Assurance, and DevOps, to ensure smooth and timely resolution of technical issues.
• Mentor and guide team members to improve their technical skills and knowledge.
• Conduct technical interviews and participate in the hiring process for new team members.
• Develop and manage the team's budget and resource allocation plan.
• Identify and mitigate technical risks and issues that could impact application stability and performance.
• Ensure compliance with industry standards, regulations, and security protocols.
• Collaborate with the Quality Assurance team to develop and execute comprehensive testing plans.
• Participate in on-call rotation and provide 24/7 support for critical technical issues.
• Experience in AWS

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• At least 5 years of experience in application support, with a focus on Java.
• At least 2 years of experience in managing application support teams.
• Strong technical knowledge of Java, including Java 8 and later versions.
• Experience with application support tools, including ticketing systems and monitoring tools.
• Strong leadership and management skills, with the ability to motivate and guide team members.
• Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
• Strong problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions

Responsibilities

• Leadership & Development: Build and lead a high-performing technical team by mentoring, motivating, and empowering members to achieve their full potential. Cultivate a positive and collaborative environment that encourages innovation and growth.
• Technical Strategy: Serve as the go-to expert for advanced technical challenges, guiding the team through complex issues and aligning solutions with strategic objectives and business goals.
• Cross-Team Collaboration: Partner with product, design, and QA teams to translate requirements into actionable plans. Act as a bridge between stakeholders, ensuring clear communication, timely updates, and alignment on project deliverables.
• Quality Oversight: Define and enforce rigorous quality standards for software development, testing, and deployment. Lead code reviews, oversee release management, and implement tools and processes to ensure product reliability and scalability.
• Process Improvement: Evaluate current workflows, identify bottlenecks, and implement solutions to optimize team efficiency. Drive continuous learning initiatives and encourage the adoption of industry-leading practices.
• Risk Mitigation: Anticipate project risks and proactively develop strategies to address them. Monitor project progress and adapt to evolving requirements to meet deadlines and exceed expectations.

What We Value

• Proven ability to lead technical teams and manage end-to-end project lifecycles in fast-paced environments.
• In-depth knowledge of software development, system architecture, and modern technology stacks.
• Exceptional leadership and communication skills to build trust and align team efforts with company goals.
• Strong grasp of project management methodologies (Agile, Scrum, Waterfall) and the ability to adapt approaches to suit project needs.
• Strategic thinking paired with hands-on problem-solving capabilities.
• Proven ability to prioritize effectively, manage multiple initiatives, and maintain focus under pressure.
• Certifications in project management (PMP, Scrum, Agile) are advantageous.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Salary: Up to $2.7K

Working Hours: 5 days office hours

Location: Novena

Job Scope:

• Serve as primary coverage for educational contact person for the postgraduate programme.

• Assist and support the administration of Postgraduate Training Programmes.

• Assist and support the administration of medical seminars and workshops.

• Plan and administer programme onboarding, and orientation.

• Track all evaluations, monitor, and document compliance.

• Maintain documentation of all training records.

Job Requirements:

• Min. Diploma in any field

• Min some admin/ healthcare experience/ Training will be provided

Interested candidates, do submit your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Key Roles & Responsibilities

The Snr Executive / Asst Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the Company's Excel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

Company's Framework & SMM Knowledge Repository

1. Assist in the development, management, and implementation of the SingEdExcel framework across schools.

2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.

3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.

4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.

5. Assist in organising professional learning sessions for school leaders on the SingEdExcel framework and SMM Knowledge Repository.

EduTrust Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.

2. Assist in reviewing EduTrust-related documents.

3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.

2. Support in conducting data protection risk assessments and audits across all schools.

3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.

4. Coordinate data protection training and awareness programmes for staff.

5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Job Specification

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.

• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.

• Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.

• Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.

• Experience with quality improvement initiatives and system implementation is highly regarded.

• Strong analytical skills and attention to detail, with an aptitude for data review and analysis.

• Prior experience in the education industry is preferred.

• Proficiency in Micros

Profile of Competency

• Excellent communication skills.

• Ability to work independently and as part of a team.

• Ability to manage multiple projects simultaneously.

• Ability to work under pressure and meet deadlines.

• Commitment to continuous improvement.

• Passion for education and school improvement.

• Understanding of local and regional data protection laws and best practices.

• Ability to manage and implement data protection projects within set timelines and budgets.

• Commitment to maintaining the highest levels of integrity and confidentiality.

Other Professional Qualifications

• Completion of relevant training programmes in data protection and/or privacy laws.

• Any additional certifications in quality management or project management will be beneficial.

Industry: Education / International schools

Working hours: 8.30am to 5.30pm / Mon-Fri

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Role Overview:
We are seeking an experienced professional to manage Application Maintenance and Support (AMS) processes and ensure the smooth functioning of our business-critical applications. This role involves vendor coordination, end-user support, contract management, and project oversight to deliver efficient, high-quality application support services.

Key Responsibilities:

1. AMS Management

• Vendor Coordination: Collaborate with vendors to onboard services, ensure SLAs are met, and address issues promptly to minimize disruptions.
• Performance Oversight: Review vendor deliverables, including incident reports, change requests, and service reports, ensuring compliance with contracts and processes.
• Reporting: Prepare and review monthly performance reports, addressing any discrepancies or performance gaps.

2. End-User Support

• Act as the main point of contact for application users, addressing queries, understanding requirements, and prioritizing issue resolution or enhancements.

3. Contract Management

• Monitor and track AMS contracts to ensure uninterrupted application support and maintenance services.

4. Process Standardization and Compliance

• Implement and enforce standard operating procedures for application support.
• Conduct compliance checks to ensure adherence to organizational policies and guidelines.

5. Project Management

• Oversee application enhancements and change requests by coordinating with vendors or in-house teams to deliver solutions on time.

6. Business-as-Usual (BAU) Operations

• Drive cost-efficiency through root cause analysis, performance tuning, and user training.
• Conduct periodic reviews of knowledge bases for AMS applications.
• Provide support for applications not covered by AMS and participate in disaster recovery exercises.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 5 years of experience in application maintenance, support, and vendor management, with at least 2 years in project management.
• Strong understanding of ITIL methodologies (certification is a plus).
• Hands-on experience with the following technologies:Unix and Redhat scripting
  Java 8 or above
  Middleware (e.g., Weblogic, Tomcat, SpringBoot)
  Automation tools and build tools (e.g., Maven, Jenkins)
  Databases (Oracle, MSSQL)
  SDLC methodologies (Waterfall, Agile)
  

Assistant Application Engineer
$2,400 to $3,400
5 days
9am-6pm
Office location: Bukit Batok
Working location: Singapore Islandwide - Client site

Job description:

• Works with engineering, sales, and ops staff to understand standard component fabrication techniques, standard composite materials to use, and current demands of our customers to formulate design details for the sales staff and our customers.
• Responding to requests for technical queries with detailed analysis of the building management system, planning of project schedule and execution.
• Handle ACMV related equipment controls including control logic programming
• Check and ensure all installations conform to project specifications, and be able to manage system applications, drafting, database generation and commissioning of the systems
• Effective handling of project reviews and handling by conducting FAT(Factory Acceptance test), SAT(Site Acceptance Test).

Requirements

• Candidate to possess with a ITE, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
• On job training provided

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Job Description:

• Serve as primary coverage for the educational contact person for the postgraduate programme.
• Provide administrative support for medical seminars and workshops.
• Manage calendar and coordinate meetings.
• Handling inventory of training related products, corporate gifts, and corporate collateral.
• Maintain intranet pages for relevant department.
• Handle relevant phone calls, mails.
• Any ad-hoc duties as per assigned.

Requirement:

• Minimum Diploma in Business Management, Business Administration, Healthcare Management or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

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JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

The division facilitates research collaboration agreements with partners and manages the adoption of research outputs by identifying, protecting, and licensing project IP to the industry.

The candidate will report to Director of the division. S/he is responsible for managing Technology Transfer for the university, namely, managing the Intellectual Property (IP) portfolio arising from research output. The job scope includes drafting and negotiation of research and licensing agreements, educating and creating awareness of intellectual property to academic staff, protecting and valuing the IP, structuring and negotiating IP licensing deals, conduct market landscape analysis as well as managing IP database and analysis.

Responsibilities

• Regularly review, update and formulate Intellectual Property Policy to evolve with progress of the university and industry feedback
• Develop and regularly review IP licensing strategies, licensing structure and guidelines to maximise adoption of research output
• Structure and negotiate contracts, such as research collaboration and IP licensing agreements
• Perform prior art searches, including liaise with external IP firms on IP searches and filings
• Assess value of IP, structure and negotiate on IP licensing deals
• Develop and manage an IP Management System
• Conduct market landscape analysis to identify and engage research collaborators and potential licensees
• Generate statistical reports with analysis on the impact of research output
• Create IP awareness and education, as well as provide IP advisory to academic staff and colleagues; and
• Work on strategic cross-divisional initiatives and University-wide planning
• Any other responsibilities

Requirements

• Strong knowledge with minimum of 10 years of relevant experience in Intellectual Property (IP) Management;
• Recognised IP-related qualifications or legal qualifications with experience in managing IP;
• Experience in managing collaboration agreements and licensing negotiations;
• Enjoy working closely with industry, academic staff and students in an Institute of Higher Learning;
• Strong leadership qualities, and self-motivated to improve processes and solve problems;
• Able to multi-task and work in a fast-moving environment;
• Possess strong analytical skills, strategic thinking and an eye-for-details; and
• Have good persuasive writing, communication and interpersonal skills.

Interested candidates are invited to submit their MS Word formatted CV with the current and expected salary remunerations.

• JonDavidson Pte Ltd • EA Lic-22S1412 • MOM Reg No-R1440770 •

PURPOSE

• To support the refreshed Digital Strategy focusing on GenAI, AI and Modern Data Platform, a senior data strategy and monetization leader is strongly needed to help enterprise-wide stakeholders make smarter business decisions, leveraging data and insights, fostering internal communication networks, and drive data & AI adoption and monetization.
• Lead the insights center of excellence (COE) and serve as a central resource to FWD all BUs. He/she utilizes the storytelling and leadership communication skills that are core to the role while adding capabilities to find insights in analytical and operational data as well as technical skills around Data Science & AI, Business Intelligence, and the modern data platform such as Data Mesh.
• Lead group data strategy and operation design and new data initiative planning to make FWD data strategy stay the leading edge in insurance industry
• Strong understanding of team’s processes to be the data champion for Group Data to drive the adoption of their data solutions, articulate the business benefit, get stronger buy-in from business stakeholders and provide strategy direction and business feedback.
• Drive group wide data literacy and transformation to embed AI everywhere along customer, distribution and employee journey

KEY ACCOUNTAIBILITIES

• Drive Smart Insurance Monetization to increase new VNB, improve customer experience and achieve operational excellence.
• Work with Group Strategy and BU to define VNB target for data monetization
• Drive Data Monetization execution by providing Subject Matter Expert recommendations
• Embed with stakeholder teams to understand where their business focuses are and why, what key decisions they make, how they make, and how data insights can seamlessly plug in to their business strategy as well as existing processes to maximize adoption of insights-driven decision-making.
• Observe and translate stakeholder data behaviors to technical teams (e.g., data engineering, data governance) to implement standards and processes that best fit existing ways of working
• Engage stakeholders to turn their business questions into testable hypotheses. Help prioritize needs and translate requirements for technology, analytics, and data science teams.
• Utilize AI and data visualization techniques to interpret and communicate complex data in a clear and accessible manner.
• Present insights to diverse teams inside and outside the organization applying data storytelling best practices and tailoring the message for the audience (e.g., leaders, line of business decision-makers, technical teams Get their buy-in and agree to implement.
• Produce statistics to measure product, process, and project outcomes, including benchmark metrics measuring communication processes. Conduct project debriefs, and ensure learning is incorporated for future projects and process improvement.
• Own, plan, and execute enterprise-wide data literacy and data storytelling education, serving users of different seniority, skill levels, and needs.
• Manage GO data strategy and operations

QUALIFICATIONS / EXPERIENCE

• Bachelors or Masters in Computer Science, MBA, Economics, Communications or related fields
• 15+ years of experience in a major financial or consultant organization, with large-scale data or similar program management experience.
• At least 5 years in a management role, with board level change or transformation leadership experience.
• Well versed with industry trends
• Advanced communications, marketing, or journalism experience.
• Good experience using business intelligence tools and data visualization best practices.
• With experience for data and AI monetization

KNOWLEDGE & TECHNICAL SKILLS

• Data strategy design in line with group overall strategic directions
• Data literacy concepts (able to explain descriptive, diagnostic, predictive, and prescriptive analytics as well as common use cases)
• Data Monetization Leadership skills
• Data storytelling best practices
• Data visualization best practices
• Content creation and knowledge management best practices
• Qualitative research methodologies
• Quantitative analytical methodologies
• Data storytelling methods and best practices
• Design thinking, creation of user stories
• Workshop facilitation
• Deep understanding on FWD BU’s business and their strategic directions, able to translate group-level data strategy to adopt to local’s situation
• Good communication skills, able to gain other’s trust and extract business insights from various angles and translate into effective user requirements for data team to process and develop

Reports To: Fleet Manager

Position Overview:
The Technical Assistant is directly accountable to the Fleet Manager, providing support in overseeing and managing the technical aspects of fleet operations. Responsibilities include assisting with vessel maintenance, ensuring compliance, handling technical documentation, and coordinating with various departments to facilitate smooth operations. Additionally, the role encompasses administrative duties such as arranging travel and managing related tasks for the Fleet Manager.

Key Responsibilities:

• Technical Support:Assist in the preparation and review of maintenance records and technical reports.
  Support the Fleet Manager in organizing and overseeing maintenance schedules and repair activities.
  Track and resolve technical issues, ensuring timely documentation and follow-up.
  
• Documentation and Compliance:Maintain and update technical records, including manuals, compliance certificates, and safety documentation.
  Ensure fleet operations adhere to maritime regulations and industry standards.
  Prepare and manage documents for audits, inspections, and regulatory processes.
  
• Communication and Coordination:Serve as a point of contact between ship management, crew, and shore-based technical teams.
  Coordinate with suppliers and contractors for parts procurement and service needs as required.
  Attend technical meetings, providing organizational and logistical support.
  
• Data Management:Analyze technical data to identify performance trends and suggest improvements.
  Contribute to the creation and refinement of technical procedures and best practices.
  
• Emergency Response:Provide assistance during technical emergencies or incidents, supporting troubleshooting and resolution efforts.
  

Qualifications:

• Education: Degree or diploma in Marine Engineering, Mechanical Engineering, or a related field.
• Experience: Prior experience in marine engineering, ship management, or related technical fields is advantageous.
• Skills:Strong knowledge of shipboard systems and technical operations.
  Proficiency in handling technical documentation and data analysis.
  Effective communication and coordination skills.
  Ability to multitask and perform well under pressure.
  
• Certifications: Relevant maritime certifications or qualifications are desirable.

Working Conditions:

• Environment: Primarily office-based, with occasional travel to ships or shipyards.
• Hours: Full-time role, with the possibility of irregular hours based on operational demands.

Job Title: Regional Data Center Systems Category Manager

Department: Secure Power – Data Center Systems Category Management

Job Code: MIT5

Summary:

The Regional Data Center Systems Category Manager reports to the Secure Power Data Center Systems LoB Director of Global Category Management and is responsible for the commercial success of the Data Center Systems business in the region. She/He represents the region for all the new product development and life cycle activities within the Line of Business. He/she will be the Single Point of Contact within the region for all product related technical and commercial queries. He/she completes, and coordinates tasks related to new offers launches and ensure local teams are set up to succeed in the introduction and selling of delivered offers.

Key responsibilities:

• Act as a technical expert in the region to be able answer all product customer questions
• Support the P&L in the region for the Data Center Systems products and offers;
• Accountable for regions’ business commitments during the offer development cycle;
• Lead new offer introduction reviews in the region and drive corrective actions;
• Prepare business cases, collect regional commitments and Voice of Customer to influence the product management, R&D, Project Management teams for new product development and/or product maintenance.
• Determine in collaboration with the country commercial teams the appropriate GTM strategy for Data Center Systems offers in the region and help to execute the GTM strategy with the commercial teams
• Continuously monitor BFO for offering proactive help to commercial teams and helps increase the project hitrate
• Ensure launch activities are completed and updated in the regional launch documents
• Monitor key competitors in the industry benchmark new products against the competitors
• Lead Voice of Customer initiatives in the region to collect market feedback for the new offer development, offer enhancement and innovation activities
• Support commercial teams for driving success - including special projects and large deals
• Provide support to region for all reporting or product information requests and trainings -including partners
• Conduct regular cadences with local commercial teams to monitor the business performance, analyze offer gaps, collect market feedback
• Work with extended teams within marketing, supply chain, and global functions to deliver support on core offer related requests
• Provide support with Quality and Services related activities when required
• Key performance metrics are timely launches of new offers, pipeline created related to Data Center Systems offers, increase the attach rate of DCS offers both in C&SP and C&I in the region and 3ph & Prefab topline and GM% growth.

Desired experience:

The ideal candidate will have a proven track record working across functional teams, including end-user sales teams, transactional channels and enabling growth plans through organizations. Specifics experience needed:

• Bachelor's degree in Electronics/Electrical Engineering or related fields
• Deep technical knowledge on 3 phase UPS and auxiliary products in the market
• Having worked in a global role for a major 3 phase UPS manufacturer 3+ years is preferred.
• Datacenter product certifications from 3rd party companies
• 7+ years of working experience in Datacenter systems or 3 phase UPS related fields in technical and commercial roles
• Understand the product development process and experienced in creating business cases
• Team player able to communicate, partner and motivate cross-functional groups towards mutual success.
• Passionate about innovation with good analytical skills to identify and address market opportunities
• Organized and good at managing multiple projects in parallel
• Excellent communication and presentation skills, comfortable to present training, product introduction, marketing presentations to the large audiences
• Fluent in English

Job Description:

O+O Service Delivery Manager will be responsible for L’Oreal North Asia & SAPMENA online and offline platform operation including eCommerce, OMS, CRM.

Manage Relationship with business on Run service

• In charge of Run activities for applications or services and conduct business review with business representatives
• Manage escalation from business teams and ensure business continuity and follow till closure
• Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)
• Own critical outbound communications from IT with business
• Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams
• Track and ensure business satisfaction and take necessary action to improve CSAT progressively

Monitor and control service delivery

• Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review
• Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable
• Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence
• Work with Application management service partner to generate actionable insights to improve system availability and performance
• Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits
• Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams
• Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)
• Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions

The role:

This role not only governs operation vendors to provide daily IT operation support to business users but also requires very hands-on work resolving and preparing incident reports for critical/P1 incidents. It always acts as the SPOC(Single Point of Contact) from the Zone IT Operation team to manage business requirements and expectations for IT Support.

This role needs to work closely with the project team during the new project transition, including optimizing the handover process, redefining the knowledge-sharing checklist, and reviewing and sharing critical incidents post-go-live or under the AMS operation scope.

This role will also need to work closely with the non-digital domain IT SDMs to provide one IT operation support, including but not limited to Infrastructure, Security, Network, and Integration, as well as local digital IT counterparts, Global IT and CDMO, and platform support teams.

Key Job Accountabilities:

• Take the responsibility for all incidents and service requests backlog management post project go-live.
• Ensure all projects well handed over from delivery to operation vendor with the right governance from Zone IT.
• Set up from scratch or optmize exiting process to govern operation vendors provide IT support within aligned SLA per SOW.
• Proactive to drive or initial discussion with internal or external teams to align cross domain support process.
• Responsible for providing consistent monthly/quartly IT operation report to local team and share through IT webinar or email notification.
• Responsible for inbound and outbound data monitoring (API & batch file both) governance, ensure E2E data quality management take in place across all ecosystems.
• Host regular meeting with local team, understand business pain points and address their concern, engage operation vendor to address issue in a timely manner.
• Define and align holiday season support process during Double11, Double 12, X-Mas, Black Friday and New Year.
• Hands on or lead the teams support critical/P1 incidents, including but not limited to find root cause and resolve the issue permanently or set up monitoring process to prevent it happening again.
• Ensure timley notification will be sent/updated to all stakeholders when critical/P1 issue happens or planned/unplanned downtime.
• Account Request management including creation/modification/deactivation and audit support.
• Make sure in-scope applications/websites stability and availability, and improve user satisfaction on the IT operation we provided.
• Follow global standard ITSM policy and streamline to NA&SAPMENA zone, such as move ITSM tool from Jira to SNOW for all in-scope digital applications.

Profile & Position Requirements :

• At least 5 years Online or Offline IT operation experience in multicultural company, preferably with the knowledge of Anchanto, Salesforce, GCP, Tealium platforms support.
• With the mindset of continuous improvement from process governance perspective for leading operation vendors provide contingency IT support.
• Good communication skill in managing key business stakeholders requirements and expectation, and work closely with the other internal/external teams.
• Good time management skill to handle multiple tasks in an aglitiy way.
• Ability to govern operation vendors to manage the high tickets backlog and address high priority tickets.
• Proactive and self-motivated person, a good team player.
• ITIL certification and PMP certification is preferred.

Job Description:

• Oversee the acquisition and development of software systems in organisational units.
• Monitor the results and quality of the different software solutions and projects implemented in the organisation.
• Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.

Requirements:

• Minimum total ten years’ work experience as Application Development Manager.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

Job Description & Requirements

The Life Programme Manager is responsible for leading efforts to grow, develop and maintain the VIVA Life Programme that aims to support children who survive cancer to maximize their chances of living long, healthy, happy and fruitful lives.

Key Responsibilities

* Work with CEO and Manager of Education, Outreach and Research to develop and implement strategic development plans

* Ensure compliance with laws and regulations relating to the Life Programme activities in Singapore and overseas

* Communicate and work with beneficiaries and volunteers to build a loving and nurturing community with a positive outlook that is knowledgeable and active in promoting lifestyle that is conducive to healthy longevity

* Identify and collaborate with partners

* Work on outreach and engagement programs to increase impact

* Manage and improve the website on relevant parts

* Research, identify and apply for grant opportunities

* Set up, maintain and manage databases

* Plan and execute annual signature and any other events

* Manage the communication with stakeholders

Qualifications:

· Min Diploma with relevant experience. Degree in relevant field is advantageous.

· Experience in development of programmes and relationship management.

· Good interpersonal and communication skills, able to engage effectively with beneficiaries, volunteers and institutional partners.

· Strong strategic thinking and the ability to align life programme development efforts with broader organizational goals.

· Savvy in IT skills

Application Process:

Interested candidates are invited to submit your resume to [email protected].

• Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Provide status update related to technical delivery / Program Manager
• Partner with Development Manager in managing application teams to build the enhancements
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle (Waterfall/Agile best practices)
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

Job Description:

• Oversee the acquisition and development of software systems in organisational units.
• Monitor the results and quality of the different software solutions and projects implemented in the organisation.
• Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.

Requirements:

• Minimum total five years’ work experience as Application Development Manager.

Overview

As a Microsoft Data Center Project Manager (DCPM), you will perform trouble shooting for service incidents, manage assigned projects to meet service delivery objectives as well escalate to appropriate stakeholders to remove obstacles. You will also follow safety policies and procedures and participate in root cause analysis (RCA) of incidents. This job will allow you to build a solid understanding of data center procedures, engage in collarobation across various teams as well as provide mentorship across data centers by sharing best practices.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCPM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 data centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Demonstrate conscientiousness on cost adheres to budget requirements; keep costs reasonable and contribute to staying within budget.
• Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns.
• Perform troubleshooting for service incidents and escalates, as appropriate, to meet SLA/OLAs, with minimal disruption to the client/customer and business.
• Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly.
• Proactively review schedules and avoid conflicts when possible. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions.
• Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met.
• Suggest ways for reducing the risk of performing maintenance; work with others to accommodate scheduling needs.
• In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner.
• Embody our culture and values.

Qualifications

Required Qualifications:

High School Diploma or equivalent AND 1+ years industry experienceOR 2+ years industry experience and college course work.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• 2+ years’ experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
• Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, or related field.
• Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

• At least 10+ years of experience in application development and maintenance with full software development life cycle experience
• Functional knowledge in Credit Card Ecosystem (Card acquisition, issuance, authorization, settlement, disputes, scheme compliance)
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Technically competent in COBOL, CICS , Batch and EZT programming
• Experienced in working with mainframe online related technologies including CICS/Online
• Message layer/API integration
• CICS Expediter
• Experience with Mainframe Batch Processing Enviornment JCL, JES2 Batch and VSAMGood working knowledge skills with Microsoft Office Products, Microsoft Visio and Microsoft Project.
• Concise understanding of the system development life cycle
• Have experience working on Cards Related application operating on Open Platform eg Linux/Windows
• Proven experience to project manage a team of developers and vendors in
• Good functional knowledge of cards to design and develop effective / efficient solutions in meeting business requirements
• Experience with large scale Cards migration on Cardlink will be advantageous
• Proven experience to project manage a team of developers and vendors in ensuring timely delivery of system enhancement of varying scales
• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
• Concise understanding of the system development life cycle
• Effective people leader with good interpersonal skills.
• Excellent communication skills Strong problem solving skills
• Ability to multi-task and perform well under pressure

Key Responsibilities:

Technical Leadership & Client Collaboration

Provide leadership and direction to software delivery teams, acting as the key technical point of contact in client discussions to propose and implement solutions.

Software Architecture & Development

Design and develop software systems and applications that meet the specific needs of clients, users, and other stakeholders.

Requirements Planning & Scheduling

Collaborate with the Project Manager and Scrum Master(s) to ensure projects are delivered on time, within scope, and according to schedule. Review project requirements and create detailed work plans, using agile methodologies like daily stand-ups and sprints to achieve critical milestones.

Team Collaboration & Technical Viability

Partner with developers, engineers, and other stakeholders to ensure that software systems and applications are technically feasible and optimized for efficiency.

Stakeholder Communication

Act as the intermediary between team members, management, and clients to ensure project deliverables align with expectations and defined scope.

Technical Guidance & Problem-Solving

Provide technical expertise and troubleshooting support to the development team, leading efforts to resolve technical issues.

Documentation & Information Sharing

Create and maintain technical documentation, design plans, and other necessary materials to support effective communication and teamwork.

System Improvement Recommendations

Assess and recommend upgrades or modifications to existing software systems to improve functionality, performance, and user experience.

Innovation & Industry Trend Adoption

Stay updated on new software development trends and technologies, incorporating these into design and development practices. Ensure adherence to industry standards, regulations, and best practices (e.g., SGTS, GCC, IM8, etc.)

Any other ad-hoc duties as assigned by supervisor.

Job Requirements:

• 3+ years of experience in technology / software sales or pre-sales consulting
• 5+ years of experience in infrastructure architecture (on-prem/cloud), database architecture and networking
• 7+ years in software and systems design and implementation, including development of mobile applications
• Proven experience as a Solution Architect, with a strong portfolio of software systems, applications designed and developed of project delivery is preferred
• Proficiency in software development languages such as Java, Python, C++, or others
• Strong problem-solving, analytical, and critical thinking skills
• Working knowledge of software development tools and methodologies (e.g. Agile, SCRUM)
• Experience in a customer-facing, sales aligned role, presenting to small and large audiences

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

• Implement architecture and design patterns to help ensure that systems scale.

• Perform unit and integration testing before launch

• Establish processes and best practices around development standards.

• Review product requirements in order to give development estimates and product feedback.

• Apply technical expertise to challenging architecture and design problems.

• Translate application storyboards and use cases into functional applications

• Design,build, and maintain efficient, reusable, and reliable C# code

• Ensure the best possible performance, quality, and responsiveness of applications

• Identify bottlenecks and bugs, and devise solutions to these problems

• Help maintain code quality, organization, and automatization

• Min 10 years of experience in .Net & C#

• Prefer Banking / Investment Banking domain experience

• Experience working with C#, and particularly modern, cross-platform .NET

• A strong understanding of advanced C# language features, such as async/await, dependency injection, etc.

• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis

• Good knowledge of development tools: Jenkins, GIT, SVN, Azure DevOps or equivalent

• Strong ability to analyze code - understand execution flow & debug even without access to a debugger

• Experience with the .net CLI, writing and maintaining integration and unit tests

• Strong familiarity with both Windows and Linux, including shell scripting

• Good knowledge of Transact SQL and Entity Framework Core

• Knowledge of a back end and frontend stack

• Experience with Agile methodology organization

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

Responsibilities:

Technical Leadership & Client Engagement

• Lead and guide software delivery teams, serving as the primary technical representative in client meetings to discuss and implement solutions.

Software System Design & Development

• Architect and develop software systems and applications tailored to the needs of clients, end-users, and other key stakeholders.

Requirements Management & Task Scheduling

• Partner with the Project Manager and Scrum Master(s) to ensure timely and successful delivery of the project scope, adhering to the agreed-upon schedule.
• Analyze project requirements and develop detailed work schedules for the team, employing agile methodologies such as daily stand-up meetings and sprints to meet key milestones.

Collaboration & Technical Feasibility

• Work closely with developers, software engineers, and other stakeholders to ensure that software systems and applications are technically feasible and optimized for performance.

Stakeholder Communication

• Act as the liaison between team members, management, and clients, ensuring that project outcomes are aligned with the defined scope and expectations.

Technical Advisory & Issue Resolution

• Serve as a technical advisor to the development team, offering troubleshooting support and driving issue resolution.

Documentation & Communication

• Prepare and maintain technical documentation, design plans, and other essential information to facilitate clear communication and collaboration within the team.

System Enhancement Recommendations

• Evaluate and suggest modifications or upgrades to existing software systems and applications to enhance performance, functionality, and overall user experience.

Innovation & Trend Integration

• Stay informed about emerging trends and technologies in software development and integrate these advancements into design strategies and development processes.
• Ensure compliance with industry standards, regulations, and best practices (e.g. SGTS, GCC, IM8, etc.)

Requirements:

• 3+ years of experience in technology / software sales or pre-sales consulting
• 5+ years of experience in infrastructure architecture (on-prem/cloud), database architecture and networking
• 7+ years in software and systems design and implementation, including development of mobile applications
• Proven experience as a Solution Architect, with a strong portfolio of software systems, applications designed and developed of project delivery is preferred
• Proficiency in software development languages such as Java, Python, C++, or others
• Strong problem-solving, analytical, and critical thinking skills
• Working knowledge of software development tools and methodologies (e.g. Agile, SCRUM)

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

As the IT Lead, you will provide strategic and tactical leadership in harnessing technologies to deliver value-added services. You will also be responsible for leading, driving and executing the overall digitalisation plan.

You will strive to meet the business objectives and operational needs of TAL and to ensure that they are recognised as innovative users of Infocomm technologies.

You will also provide advice and guidance on the strategic use of ICT and develop strong collaboration with partners and vendors for leverage in resolving critical or escalated issues.

What you will be working on

• Alignment of TAL’s higher-level objectives through strategic ICT initiatives. Review ICT initiatives and programmes, and harmonise IT applications with overall infrastructure and architecture. identify opportunities to harmonise IT applications, in order to achieve alignment with the over-arching ICT infrastructures and architecture.
• Strategic partnership Partner with TAL’s senior management to understand their issues, and help promote digital transformation, promote / influence strategies directions.
• Monitor effectiveness of site performance and pre-empt problems. Optimise performance, pre-empt issues, and ensure robust resiliency and cyber-security across systems.
• Coach/mentor staff, identify high potential talent and hone their capabilities, drive staff development opportunities, coordinate and integrate people efforts with the objective of attracting and retaining a motivated and high-performing team.
• Ensure IT compliance, effective risk management and governance
• Manage IT budgets and resources efficiently.

What we are looking for

• Tertiary Education in computer science or related discipline with relevant ICT experience.
• About 20 years’ experience with at least several years in management capacity.
• Experience in the public sector or robust ICT experience in the private sector, preferably in the development, implementation and deployment of ICT plans and activities.
• Knowledge of ICT operations in public and private sectors.
• Strategic thinking skills with broad perspective of different issues.
• Strong negotiation and influencing skills.

The position offered will be commensurate with the candidate’s experience and suitability. Kindly state your expected salary in your resume. Only shortlisted candidates will be notified.