Total 4 brand manager job vacancies in Information Technology category in LTA SMO(MAIN)4

The School of Chemistry, Chemical Engineering and Biotechnology (CCEB) is seeking to hire an Assistant Manager responsible for  overseeing and assisting in the technical and administrative operations of the school. The primary goal is to facilitate and ensure seamless and secure operation of the laboratory, enabling faculty, researchers, and students to achieve their academic and research goals in an effective, efficient, and safe manner.

Responsibilities:

• Support the school faculty, research staff and students in carrying out their research activities including operating, maintaining & training of various lab equipment.
• Upgrade, optimize and troubleshoot lab equipment.
• Design and set up undergraduate teaching experiments including preparing materials, performing lab trials, conducting and supervising laboratory lessons.
• Update lab manual and experimental procedure whenever there is a need.
• Guide junior support staff and teaching assistants to ensure the constant good quality of work deliverables.
• Ensure safety standards in the lab are compliant with ISO regulations and carry out regular lab inspections.
• Ensure adequate lab consumables and manage purchasing of materials and inventory control.
• Ensure good laboratory housekeeping and safe laboratory practices.
• Propose and source suitable equipment for undergraduate and research laboratories.
• Liaise with suppliers on equipment setup, repair and maintenance.
• Carry out strategic budget proposal, tracking expenses associated with lab equipment and consumables.

Skills and qualifications:

• Degree in chemical engineering or process or technology with at least 5 years’ experience
• Experience in setting up new lab or equipment is preferred
• Strong problem-solving and troubleshooting skills
• Experience in handling, operating and maintaining scientific & laboratory equipment such as ICP, Chemisorption and Physisorption Analyzers, Pumps, Chemical Engineering Unit Operation, SEM, TEM, Gas and Liquid Chromatography, etc.
• Conduct training for new users, guide inexperienced users in operation of laboratory equipment  
• Support the manager to perform diagnostic tests and in-house repair process in the event of equipment failure, engage vendor for periodic calibration and preventive maintenance
• Effective record keeping of lab chemicals, consumables, assets and equipment maintenance records
• Laboratory support and management, with experience in writing standard operating procedures and risk assessments
• Manage projects and lab tours

A research-intensive public university, Nanyang Technological University, Singapore (NTU Singapore) has 33,000 undergraduate and postgraduate students in the Engineering, Business, Science, Medicine, Humanities, Arts, & Social Sciences, and Graduate colleges. Sitting within NTU, NTU Entrepreneurship Academy (NTUpreneur) provides entrepreneurship education within the University and the region.

The Asst. Manager, Overseas Entrepreneurship Programme (OEP) will manage and implement the operations of the global placement in NTUpreneur’s Undergraduate’s OEP. The responsibilities include engaging the overseas internship placement consultants; maintaining oversight of programme for compliance, quality, management and reporting purposes; facilitate to support the development of new startup partners in China to offer internship opportunities; support collaboration with key government agencies like Enterprise Singapore and EDB to promote collaboration and coordinate OEP outreach in conjunction with other undergraduate offerings in NTUpreneur to schools in NTU.

The incumbent will facilitate to ensure students receive a comprehensive and holistic entrepreneurship education by closely collaborating with the Undergraduate for Minor in Entrepreneurship and Second Major in Entrepreneurship programmes and Outreach teams.

1. Implement and manage the global placement operations of the OEP including oversight of global OEP representatives

2. Execute marketing and OEP Alumni Engagement Initatives

• Oversee the production of OEP’s marketing collaterals and execute strategies to encourage students’ participation  and ensure materials present a consistent message of OEP as part of NTUpreneur’s Undergraduate programme.
• Strengthen the network with past and present OEP participants. Plan and coordinate outreach events, student workshops and OEP Alumni activities in conjunction with the MiE/SMiE (Minor in Entrepreneurship and Second Major in Entrepreneurship) team as part of NTUpreneur student engagement
• Collaborate with the outreach and MiE/SMiE teams in marketing and alumni engagement initiatives
• Engage various colleges and schools in NTU to increase awareness of OEP, MiE, and SMiE.  

3. Contribute the planning and the execution of OEP to ensure a holistic and comprehensive entrepreneurship education

• Ensure that OEP is part of a holistic and comprehensive entrepreneurship education where students also enrol for the MiE or SMiE and co-curricular activities.
• Work closely and collaboratively with the leads of MiE/ SMiE and outreach to achieve NTUpreneur’s entrepreneurship educational mission.

4. Provide support to maintain good relations and effective partnerships with stakeholders and  government institution

• Provide support to maintain good relations between NTUpreneur’s OEP and key government funding agencies
• Facilitate to develop partnership with government agencies to engage startup ecosystems overseas.
• Support the collation of reports for OEP team when needed by government ministries and statutory boards.

Job Requirements

• A Bachelor degree in any discipline
• Strong understanding of the education approach to entrepreneurship is essential
• Good understanding of the startup ecosystem and overseas startup landscape
• Good understanding of the startup founder’s mindset, the startup journey in its scale and operations and the capability gaps in scaling up
• Chinese language proficiency, for communications with Chinese counterparts and students
• Experience in Institutes of Higher Education or its equivalent
• Experience in working in or with startups, VCs, accelerators or incubators, and experience in dealing with government agencies, foreign trade missions and embassies
• Good command of written and spoken English
• Good communication skills and ability to engage senior company management
• Highly driven and willingness to work in a fast-paced environment
• Willingness to collaborate with other teams in NTUpreneur to ensure a holistic and comprehensive entrepreneurship education
• Willingness to provide mentorship and guidance and enjoy working with young audience

We are looking for a Manager, Graduate to join our Academic team, to oversee and manage the operations of the graduate programmes.

Responsibilities:

• Ensure delivery of high-quality services and operational efficiency across all graduate programmes

• Oversee the planning, execution and management of administrative and logistic operations for experiential learning courses conducted overseas in a timely and cost-effective manner (if any).

• Oversee the annual budget submissions and ensure effective tracking and monitoring of the allocated budgets for all graduate programmes.

• Work closely with the Assistant Chair/Associate Chair and Assistant Director to develop, implement and review administrative and student support systems, increase the quality of the programmes and student satisfaction.

• Ensure that staff (if any) within the graduate team are familiar with NTU policies on academic and student matters and ensure consistency in administering such processes across all the graduate programmes.

• Oversee teaching assignment submission, management of timetabling, and exam matters for all graduate programmes.

• Coordinate and collate data or reports on graduate programmes as required for school, College or NTU departments.

• Maintain rapport with both internal (i.e., Programme Directors, faculty and part-timers teaching in the programme, Office of Admissions, Office of Academic Services, Office of Finance, Graduate College etc) and external stakeholders (e.g. students, alumni, external organisations, vendors).

• Serve as the key point of contact for postgraduate coursework students, providing essential support and guidance on all programme-related matters

• Ensure efficient administration of Student Recruitment, Student Admission/matriculation procedures, and the GE teaching schedule while assisting faculty and students in completing the diverse academic-related processes in compliance with the NTU policies and guidelines.

• Provide support and liaise with faculty/other schools/external professors on programme mentorship/in supervisory role for MA and PhD thesis processing, evaluation, and submission processes.

• Provide administrative support for engaging part-time teaching staff.

• Manage facilities booking for teaching purposes

• School liaison with NTU’s Office of Global Education and Mobility (OGEM) on students’ exchange matters.

• Other administrative support assigned by the School.

Requirements:

• Recognised degree in any discipline with a minimum 5 years of relevant experience, preferably in an academic administrative role in a tertiary institution.

• Ability to manage multiple stakeholders and deliver with quality and timelines.

• Strong people management and leadership skills.

• Excellent interpersonal and communication skills, both verbal and written.

• Meticulous with an eye for details.

• Proactive and has a service oriented mindset.

• Proficient in MS Office applications.

Act as a team member, providing essential support to the Data Services Lead in the day-to-day operations of the Data Services team. This support aims to ensure the consistent delivery of high-quality services, uninterrupted system uptime, and round-the-clock accessibility of data services to support the University's diverse business systems.

Responsibilities:

• Act as the Subject Matter Expert for data services-related products (Oracle, MSSQL, MySQL, WebLogic, WebSphere, JBoss, IIS, ASP.NET)

• Manage daily BAU operation of database and middleware (DB&MW) related services.

• Provide Level 2/3 support for DB&MW service-related queries.

• Monitor DB&MW services availability and performance; proactively fine-tune its configurations to meet RTO.

• Monitor and plan the capacity to meet the demands of the application workload.

• Monitor and plan the backup schedules to meet RPO and comply with the data retention policy.

• Create and maintain documentation of standard operating procedures (SOPs) for DB&MW administration, contributing to the knowledge base and facilitating knowledge transfer.

• Create and implement automation scripts using tools such as PowerShell, Ansible, Python, etc to streamline deployment processes and reduce manual intervention.

• Review and implement security best practices and apply regular ad-hoc security patches to ensure compliance with IT security policy.

• Coordinate/Support with the application support teams for scheduled downtime such as DB&MW patching and upgrade.

• Perform incident escalation in accordance with escalation procedures.

• Coordinate with other functional teams and product support in incident handling, and ensure incidents are resolved or workaround within stipulated SLAs.

• Provide input and finding for root-cause analysis.

Implementation of IT Initiatives and Solutions

• Provide consultancy on data infra design for new systems.

• Lead and drive data services initiatives and manage project deliverables.

• Identify and drive the optimal solution for NTU and manage the implementation of these solutions.

• Lead migration projects to transition applications to new DB&MW platforms, ensuring smooth transitions and minimal impact on operations.

Requirements:

• A recognized degree in IT, Computer Science or related fields

• Hand-on technical skills and know-how in administering database products (e.g., Oracle, MSSQL, MySQL database, and PostgreSQL) and related high availability technologies (e.g. RAC, Data Guard, AG). 

• Hands-on technical skills and know-how in administering middleware products (e.g., WebLogic, WebSphere, JBoss, IIS, ASP etc). 

• At least 6 years of hands-on experience in database and middleware administration in an enterprise or campus environment. 

• Experience in Windows, and Linux variants, preferably Red Hat and Ubuntu. 

• Possess relevant DevOps skillset and scripting skills for system automation, e.g., PowerShell, Ansible, Python etc. 

• Familiar with high-availability technologies and solutions 

• Proven track record of troubleshooting and resolving complex technical issues.  

• Experience in system, database and application performance tuning. 

• Experience in capacity planning, availability management and business continuity management 

Skills & Competencies

• Project management skills. 

• Outsourcing vendor management skills. 

• Documentation skills and ability to create clear and comprehensive SOPs. 

• Collaboration and communication skills, with the ability to work effectively in cross-functional teams. 

The following certifications while not necessary, will be an added advantage: 

• Data, Analytics, AI&ML Literacy 

• Cloud Literacy and Administration  

• Database Certified Professional 

• Red Hat Certified System 

• ITIL Foundation Level 

The suitable candidate should demonstrate the following characteristics:

Independence: The candidate must possess a strong ability to work autonomously, showing initiative and self-motivation. They should be comfortable taking ownership of tasks and projects and be capable of working effectively without constant supervision.

Resourcefulness: The candidate should have a knack for resourcefulness, being adept at independently locating the necessary materials or information required to complete tasks and make informed decisions. This involves proficient research and information-gathering skills.

Inquisitiveness: The candidate should exhibit a keen curiosity and willingness to ask questions when faced with ambiguity or uncertainty. They should actively seek out answers and engage in effective communication to clarify doubts and find the right solutions.

Interpersonal Skills: Possessing excellent interpersonal skills is vital for working collaboratively with diverse personalities within the organization. The candidate should foster positive working relationships and be adaptable to different communication styles and team dynamics.

Problem-Solving Proficiency: Strong problem-solving skills are a must. The candidate should demonstrate the ability to analyze complex issues, break them down into manageable components, and develop innovative solutions. Their analytical mindset should contribute positively to our organization's growth and development.