Job Description
Handle high volumes of inbound and outbound calls
Identify customer needs and provide solutions
Offer information on products, services, and policies
Update customer records and interactions in the CRM system
Resolve complaints and escalate complex issues as needed
Follow up with customers to ensure satisfaction
Maint...
Job Description
Handle high volumes of inbound and outbound calls
Identify customer needs and provide solutions
Offer information on products, services, and policies
Update customer records and interactions in the CRM system
Resolve complaints and escalate complex issues as needed
Follow up with customers to ensure satisfaction
Maint...