Total 3,200 community manager job vacancies in Information Technology category in Singapore

Position Objective

Reporting to the Managing Director - Operations, the Head of Community Engagement is responsible for providing an exceptional community and customer experience that drives retention of students and increased advocacy of the school. The position is the link between the school and the community where we build trust, support, and open dialogue between community members and the school.

The Head of Community Engagement shares our company’s vision & objective while providing customer service excellence for the community.

They will provide a platform to ‘delight’ our school community through exceptional customer engagement and experience through efficient processes and diverse opportunities to continue to promote advocacy for the school.

Responsibilities

The job holder’s responsibility for promoting and safeguarding the welfare of children and young person’s for whom they are responsible, or with whom they come into contact will be to adhered to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, they must report any concerns to the School’s Designated Safeguarding Lead or to the Head or indeed to the Cognita Regional Safeguarding Manager so that a referral can be made accordingly to the relevant third party services.

Retention and Parent Satisfaction

• Design and facilitate a strategic plan to help increase retention within school through greater community engagement and reduce withdrawals.
• Design and facilitate initiatives that develop and foster relationships within our parent community and deliver parent satisfaction at its maximum, ensuring excellence in delivering best customer experience to our students and their families.
• Engage the academic teams in retention initiatives.
• Build and maintain relationships with PTA and the country ambassadors to meet cultural and community needs. Provide them support for their events and managing the community chats.
• Facilitate transition from grade to grade and grade level connection opportunities throughout the year. More specifically, focus on critical transition years from KG2, G5 and G8.
• Ownership and management of the Voice of the Parent annual surveyRoll out
  Analysis
  Outreach and follow up
  Reporting to key leadership groups.
  
• Creates opportunities for feedback collection and management of responses.
• Manages feedback and oversees internal & external customer issues to ensure effective and long-term problem resolution. Receives (directly or through forwarding) and handles all queries and feedback from parents; forwards academic queries to the Superintendent or Principals and manages operational feedback.
• Sets performance standards to meet service goals of the school and the department.
• Provides feedback and reporting the company’s various departments regarding service improvements or customer concerns.
• Always acting and responding to customer issues and/or inquiries in a professional and effective manner.
• Assists with periodic review of the end-to-end customer journey to identify specific touch points on service improvements that contribute to overall customer experience.
• Supports internal stakeholders on tactical follow-ups.
• Initiates prompt and positive action on all feedback, questions, concerns, and suggestions, as well as conduct quality assurance follow-up; respond to inquiries regarding services and school related issues.
• Resolves challenging situations in a professional manner and accurately communicates pertinent information to support a customer service culture; escalates to appropriate party as required.
• Mediates with responsible internal and external service providers e.g. bus company, catering, CCA staff, until resolution is achieved and keeps parents engaged during the process until the final outcome and/or resolution is reached.
• Projects an approachable and professional image in communication style, demeanor and presentation.
• Leverages the support of the Community Engagement team for communication with parents where necessary.
• Works with the communications team to communicate to all parents/groups of parents any operations news/notifications. Works with the communications team to provide comprehensive support, information, and introduction to parents around school systems, campus facilities and events.

Withdrawals

• Processing of all withdrawals in Dynamics that have been submitted from parents and school leadership, including confirmation with families.
• Annually review the withdrawal process to ensure it is meeting parent and school needs.
• Managing the leavers feedback and reasons for departure, and more specifically follow-ups with on-island leavers.
• Reporting of known leavers weekly to relevant stakeholders.
• Analyse and report weekly leaver data for forecast calls.
• Create an annual leaver report to be shared with Stamford and Cognita stakeholders.

Community Engagement

• Management of the Community Engagement TeamOperational and strategic oversight
  People management and mentorship
  Annual performance reviews
  
• Works closely with our Parent Teacher Association to be a representative for the school to increase community involvement.
• Ensures that decisions made to improve the overall customer support of the Community Engagement team are continually carried through.
• Sets annual strategic goals which along with the school wide strategic plan and retention and service initiatives.
• Manage the onboarding process once the child begins schoolEnsure parents are supported and onboarded appropriately
  Assists with parent questions and concerns
  Seeks feedback on the new joiner experience
  
• Implement improvement strategies based on onboarding feedback.
• Management of retention initiatives, their implementation and review for future years.

Events

• Management and accountability of the smooth organization and execution of the school events.Operational oversight
  People management and mentorship
  
• Review event needs and involvement in planning meetings.
• Support the management in large scale school events - Orientation, First day of school, Back to School Nights, Halloween, Winter Wonderland, Cultural celebrations, International Fiesta and GraduationsManage the Senior Event Executive on these events
  Attend all meetings and provide school wide view
  Budget management of these events
  
• Ownership of the calendar process for the general and events calendars.

Administration

• Support management of reporting requirements to track performance against targets, communicate plans, accomplishments, progress/status, issues and concerns, risks, contingencies and potential solutions.
• Partners with all relevant stakeholders to align the Customer Service Standards to the school’s Strategic Vision and Culture of Care.
• Ownership of relevant community SOPs including annual review and update.
• Providing support to the MD-Operations in special projects as determined fit.
• Management of the Values Awards for staff bi-annually. Responsible for the nomination process, committee management and awarding the winners.

Position Requirements

• 3 to 5 years of work experience in leadership in a customer service role.
• Highly developed communication, interpersonal and influencing skills to motivate and work effectively with individuals and teams.
• Poised, diplomatic and highly organized, serving as guide to stakeholders in event planning and parent engagement
• Ability to manage multiple high priority tasks in a time sensitive and fluid environment with attention to detail and accuracy Management skills to successfully perform the planning, directing, reporting and administrative responsibilities.
• Ability to prepare informative and concise summary reports.
• Ability to work independently as well as promote and participate enthusiastically in organisational teams.
• Proficiency with various software programs to manage functions of the role.
• Awareness of commercial sensitivity and demands for confidentiality.
• Ability to manage budgets and exhibit fiscal responsibility
• Proven results and skills in executing customer experience improvement programs.
• Shared commitment to the safeguarding and promoting the welfare of children and young people.
• Demonstrates the Stamford Values – Integrity, Courage, Ingenuity and Compassion.

Qualifications

• Bachelor’s degree
• Experience in an educational industry, servicing a multi-national clientele is an advantage.

Contacts

• School staff, parents, visitors and students
• External parties and contractors

Working Conditions

• Duties performed mostly within a school environment.
• Will be required to work independently and as part of a collaborative team effort.
• Extended working hours to complete some projects may be required.
• Occasional evening and weekend work.
• Open to work in both school campuses

Terms of Employment

• Working Hours 8:00 am – 5:00 pm, Monday to Friday
• Annual Leave 21 working days
• Medical Benefits: Medical insurance provided where applicable
• Sick Leave/Hospital Leave: 60 days hospitalization leave including 14 days sick leave
• Probation Period: 3 months from date of commencement
• Referee request: Required
• Background Check: Required

Stamford American International School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Pre-employment background checks are mandatory and appointments are strictly subject to confirmation that all reference and background checks are completed to the satisfaction of Cognita, Stamford’s parent organization.

We are an equal opportunity employer and disallow discrimination of age, ethnic origin, nationality, gender, religion, sexual orientation, family status, pregnancy, marital status, medical or mental health history, physical characteristics or disability. We welcome applications from all qualified candidates.

Please note that only shortlisted candidates will be notified.

About Us: Muslimin Trust Fund Association (MTFA) is a rapidly growing nonprofit organisation dedicated to serving the underprivilege community in Singapore. Established with the aim of providing financial assistance and support to Muslims in need, MTFA focuses on various areas such as education, healthcare, welfare, and social services. As our organisation continues to expand, we are committed to making a positive impact in the lives of those we serve.

Responsibilities

Programme Management:

• Liaise with external organizers/member of public for residents’ events / activities
• Plan and organize events/activities for residents during school holiday periods and weekends
• Update events listing every week.
• In-charge of RAMS & AAR for required activities
• Prepare monthly & quarterly reports on list of events for MTFA Council meetings & MSF submission
• Coordinate in-house and outdoor events / activities
• Oversee to the coordination of both DIO happenings; they are to be consulted with regards to slotting/changing new plans.
• Work alongside with WO & CWs on scheduling intervention programme i.e. groupwork/bespoken therapeutic sessions etc.
• Work with education unit on programmes.
• Responsible in sourcing intervention programmes / support services for both children and families.
• Identify existing resources (FSCs, SSA services, assistance programmes, social welfare initiatives, etc.) and upload info to a shared folder for HGs to access.

Community Development:

• Develop and execute the volunteer management system in line with MTFA’s vision and mission.
• Project requirements for volunteers and develop the volunteer recruitment and retention strategy.
• Evaluate, enhance and implement volunteer management policies and processes (e.g. volunteer training, development, recognition, engagement).
• Develop risk mitigation measures and a volunteer continuity plan.
• Conduct volunteer data analysis.
• Develop collaborations with community stakeholders and corporate partners for volunteering opportunities.
• Identify emerging approaches in volunteer management and evaluate volunteerism trends and impact which will value add to the volunteer engagement strategies and approaches.
• Establish a reliable pool of long-term volunteers to support MTFA in its various programmes, initiatives and events.

Candidate Requirements

• Diploma or Degree in any field with 2-3 years of relevant experience in programme management, volunteer management and event management, preferably in a charitable/non-profit organisation.
• Possess an excellent interpersonal skills (both written & spoken)
• Good organizational & event/programme management skills
• Resilient and able to work both independently and with the management team.
• Resourceful, adaptable and able to multitask under given deadlines/timelines.
• Able to build & maintain work relationships with existing and new stakeholders/partners.
• Able to work on weekends on certain occasions during programmes or events (off-in-lieu will be given accordingly).

Our Benefits

• Meals and Refreshments: All employees may take meals and refreshments served by the MTFA kitchens.
• Healthcare: Medical and Dental Coverage
• Time Off: Paid leave, including Vacation, Medical, Marriage and Birthday Leave
• Learning Opportunities: Access training and development programs to boost your skills and career.
• Team Fun: Join in on yearly retreats and monthly team bonding activities.

• Oversee the installation, configuration, and upkeep of computer hardware, networks, and systems.
• Provide technical assistance and resolve issues related to hardware, software, network connectivity, and printers for end-users.
• Collaborate with users and IT vendors to deliver IT services and solutions effectively.
• Manage and implement data protection protocols and cybersecurity measures, ensuring robust security configurations and regular maintenance.
• Assist in the acquisition, procurement, and documentation of IT assets.
• Offer support for IT infrastructure, including system setup, software upgrades, and the installation of system patches.
• Configure and manage Microsoft 365 services like Exchange, SharePoint, and OneDrive, including user setup, licensing, and essential functions.
• Apply and maintain Microsoft 365 security policies and tools, such as Entra ID, Intune, Purview, Cloud Defender, and Multi-Factor Authentication (MFA).
• Hands-on experience managing Microsoft Windows environments, providing troubleshooting and email support.
• Perform other tasks as delegated by management.

Job Requirements:

• Min Diploma in Computer Science or relevant Degree qualification in a related discipline
• Strong working experience with Microsoft 365 administration
• 4 years of relevant working experience

Check out Aber Care Website for more details.

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

About Care@Community Department:

Care@Community Department aims to deliver holistic care that is centred on an individual’s needs. It mainly targets seniors that are frail, whom have multiple care needs, that will become increasing complex with time. With the integration of community-based aged and social care services, it enables the seniors to continue to stay in the community for as long as possible, therefore allowing them to age-in-place.

Responsibilities:

• Assist in providing Advance Care Planning Facilitation to the AAC Seniors.
• Interact with AAC seniors and link them up with Palliative Care services.
• Organize Workshops to build capabilities within amongst staff.
• Organize Activities such as quarterly awareness talks and quarterly day trips.
• Organize Activities that are tailored towards client’s needs.
• General Admin Duties.

Requirements:

• Minimum GCE ‘A’ Level, Diploma
• Good communication & interpersonal skills
• Proficiency in English and Mandarin is essential as this role will need to organise English & Chinese workshop and activities
• Good public speaking skills
• This position is on contract basis.

Work Location: Limbang Green

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

About Community Mental Health Department:

Our Community Resource, Engagement and Support (CREST) teams support clients who are at risk of or diagnosed with mental illness as well as their caregivers. The teams provide basic emotional support and monitoring of their mental health conditions through home visits and service linkages.

Responsibilities:

• Engage and collaborate with stakeholders such as government agencies, grassroots, and community-based organizations to raise awareness of mental health
• Conduct mental health screening to identify those who are at-risk/diagnosed with mental health conditions and connect them with the right services for early diagnosis and treatment
• Provide basic emotional and cognitive support to clients with mental health issues and/or their caregivers and link them up with relevant services based on their needs
• Ensure proper maintenance of case documentation and timely submission of reports to external parties
• Manage volunteers to support outreach events and conduct activities when necessary
• Establish and support the run of a caregiver support group

Requirements:

• Degree Holder preferably with some social service experience
• Passionate to work in the mental health sector and community services
• Proficient in Mandarin or dialects as the outreach talks are conducted in mandarin
• Excellent communication skills and interpersonal skills
• A team player who can also work independently
• Detail-oriented in keeping proper documentation
• This position is on a contract basis

Work Location: Sengkang/ Teck Whye

Work Service Area:

• Ang Mo Kio-Hougang, Hougang SMC & Punggol
• Bukit Panjang SMC, Cashew & Zhenghua
• Brickland & Choa Chu Kang
• Limbang & Yew Tee

(If you have specific preference on the work service area, please indicate in the job application form)

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG!

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

Programme Development

1. Assess complexity of client needs and the scope of services or programmes to be provided
2. Identify upcoming trends affecting programme's success
3. Apply relevant principles, frameworks and best practices in developing social service programmes
4. Develop and review service framework for programme work plans, resource requirement and budgeting
5. Determine allocation of resources for programmes
6. Adapt and incorporate best practices and trends in programmes
7. Build collaborations/partnerships with agencies, funders/sponsors and stakeholders in the social service sector for community development and re-integration
8. Pilot and refine service and programme parameters to ensure successful implementation
9. Identify and tap on appropriate community resources and/or funding schemes

Programme Implementation

1. Adapt programmes and services to suit needs of client or programme objectives
2. Develop strategies to address causes for client disengagement
3. Develop and implement promotional strategies, identify and provide solutions for programme participation
4. Coordinate the allocation of resources for programme execution, including logistics and manpower Plan and collaborate with other organisations to achieve programme's goals

Programme Evaluation

• Analyse and validate evaluation outcomes defined in programme plans
• Review relevance and alignment of programmes against programme plans
• Provide programme review and feedback to other social service professionals working in the social service programme and stakeholders
• Assess new developments best practices and standards to improve programme development and implementation
• Review and recommend improvements to organisational policies and processes that impact programmes

Stakeholder Management

1. Organise stakeholder engagements with team members, clients and/or stakeholders
2. Address stakeholder needs and to conduct stakeholder analysis
3. Maintain good relationships with team members, clients and/or stakeholders

Compliance

1. Review and update the status of KPIs to Reporting Officer and Centre Director periodically
2. Monitor Programme expenditure to ensure it is within the budget
3. Evaluate KPIs to ensure KPIs met within the timeline as per funding agencies' requirement
4. Vet/Prepare reports and ensure information/data is accurate

Supervision of Staff

1. Provide regular supervision for staff on their workload and administrative issues
2. Guide staff to reflect on their work and to support them in their professional development
3. Manage staff with different capabilities and initiate career planning. Prioritise and review work plans to ensure alignment to organisational strategic goals

• Possess Degree in Social Work or other relevant disciplines from an accredited institution

Relevant Experience

• 5-6 years of relevant experience. Prior experience in events or programmes design, planning and implementation will be an advantage
• Candidates with less a year of experience may be considered as well
• Working knowledge of social service practices will be an advantage

Competencies

• People-oriented, good interpersonal and relation building skills
• Excellent communication and written skills for report and proposal writing
• Analytical ability & problem-solving skills to analyse information quickly and accurately, formulate decisions and make recommendations
• Committed and can-do attitude
• Team Player

Job Description:

• Key channel of communication for customers and act as escalation in the event of customer issues
• Maintain good customer relationship to ensure that customer’s needs and expectations are met
• Organize internal meetings, discussions etc. to address issues which will affect program deliverables
• Planning and execution to prepare the organisation for customer’s Product Lifecycle Management
• Report project status, issues and implemented solutions
• Lead Value Engineering Activities & Project Management
• Liaison for customer visits
• Comply and follow all procedures within the company security policy
• May perform other duties and responsibilities as assigned

Job Requirements:

• Candidate must possess at least a Bachelor’s degree in Business Administration or Engineering or any field
• At least minimum 3 years project management experience for OEM/ODM business
• Proficient with Microsoft Office especially Excel
• Excellent communication and problems solving skills
• Strong operational knowledge
• Willing to perform overtime

Interested applicants, please send in your resume stating your date of availability, current and expected salary.

Why Join Us?

• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening

Job Responsibilities:

• Oversee technical aspects of infrastructure projects, ensuring compliance with design and engineering standards
• Participate in meetings, perform site inspections to monitor work progress, and identify design errors and drawing inconsistencies
• Provide technical support and solutions to site teams and resolve design-related issues
• Coordinate with consultants, subcontractors, and clients to ensure project requirements are met
• Oversee the design development process and address any project risks to ensure smooth execution
• Ensure adherence to regulatory and safety standards
• Conduct technical audits and inspections as required
• Ad-hoc duties as assigned by superior(s)

Job Requirements:

• Bachelor's degree in Civil & Structural Engineering (Certificates must be recognized by PE Board)
• Minimum 8-10 years of relevant experience in technical roles within the construction industry
• Demonstrates strong technical competence and excellent time management skills
• Independent, resulted-oriented and self-driven team player
• Strong analytical, problem-solving, and communication skills
• Salary package commensurate with experience

Key Job Responsibilities:

· Startup scouting and outreach

· Startup incubation and acceleration program operation

· Public event planning and execution

· Startup performance tracking and relationship management

· Accountable for marketing contribution to business results and marketing ROI.

· Accountable for ecosystem contribution to business results and financial ROI.

Business Skills:

· Experienced in working with Startups and enterprise clients

· Experienced in digital, Cloud and B2B industry.

· Consulting, project management and business development experience is a bonus.

· Campaign Planning: applied skill in proper implementation of the marketing and project management matrix, Utilization of value propositions to develop key messages, Alignment of target audience to prioritize offering/solution focus area, Development and selection of assets align to sales cycle stages.

· Campaign Execution: applied skill in proper execution of marketing campaigns/tactics in support of the program plan, Business Controls including managing budgets and cost control, Adjusting campaigns/tactics based on root cause analysis, Pipeline management including nurturing and progression

· Agency/Vendor Management: applied ability to proper manage, direct, and work as a team with agency and vendor partners.

· Management System: demonstrated knowledge of the marketing management system and utilization of standard reporting to provide quarterly updates regarding business performance

Primary Qualifications:

· BA/BS or equivalent is required

· 2 - 5+years consulting, project management experience and Bachelor’s degree in Marketing and Communications, IT, or finance.

· Ambitious and goal oriented, self-motivated.

· Experience in venture capital firms, consulting firms, startup accelerator is preferred.

· Ability to influence multiple stakeholders and lead cross-functional projects across categories and departments

· Ability to manage multiple tasks in a deadline-driven environment

· Extremely attention to detail and able to work with ambiguity.

· Excellent Knowledge of Excel/PPT.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Troubleshoot equipment faults.

Carry out preventive and corrective action.

Identify root cause in order to fix it first time right within a limited time.

Ensure all work processes comply with quality and safety procedures.

Report to Management timely on any unresolved issues encountered.

Ensure Preventive Maintenance Sheet is carried out and signed every month.

Communicate with customers on any operational enquiries.

Train and coach technicians on how to troubleshoot.

Roles & Responsibilities

We are currently looking for an experienced Project Manager to join us. we are seeking a dynamic individual to take responsibility for their development projects, managing internal and external stakeholders and providing data on project progress to senior management. As the Project Manager, you'll spearhead cutting-edge projects in development.

Job description
Responsibility：
• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, including resource allocation, timeline, budget estimates, and risk management strategies.
• Set realistic deadlines and milestones and adjust project scope or resources as needed to meet objectives.
• Lead and coordinate cross-functional teams in the execution of engineering projects.
• Monitor and manage project activities to ensure that timelines and quality standards are met.
• Ensure proper communication between all team members and stakeholders, resolving conflicts and managing expectations.
• Assign tasks to engineering and technical teams and ensure resources are optimized for efficiency.
• Identify resource constraints and work to address any issues that may impact
• Identify project risks and develop mitigation strategies.
• Monitor project risks throughout the project lifecycle and update risk management plans as necessary
• Oversee project quality standards and ensure that engineering best practices and regulatory requirements are met.
• Conduct regular project reviews and ensure that design and technical documentation is accurate.
• Act as the main point of contact for project stakeholders, ensuring timely communication of project status, issues, and progress.
• Prepare and deliver regular reports, presentations, and updates to senior management and other key stakeholders.

Qualifications:
• Degree in Engineering or a related field.
• At least 5 years Project Management working experience
• Proven experience in project management, with a focus on technology projects.
• Excellent organizational, leadership, and communication skills.
• Ability to manage multiple projects simultaneously and work under pressure.
• Relevant certifications (e.g., PMP, Six Sigma, or similar) are a plus.•

• Ability to work independently and as part of a team.
• Willingness to travel & support on weekend as needed to project sites or client meetings.

Your Mission

In this role, you will oversee the performance of factory work processes and pilot programs for new technologies. You will play a key part in advancing the Roadmap by ensuring smooth integration of innovations and effective project management practices.

What to Expect

Performance Management of Work Processes and Technology Systems

• Develop methodologies and detailed workflows to continuously track performance and project ROI.
• Collaborate with stakeholders to collect data and generate actionable insights.

Finance, Process Management, and Project Staffing

• Establish a standardized operating model for managing global partnerships within the company.
• Plan and oversee the optimal skill-set distribution, regularly monitoring resource availability.
• Develop knowledge transfer programs and facilitate networking across multidisciplinary teams.
• Manage project budgets and maintain clear communication channels with stakeholders.

Technology Roadmap Implementation

• Assist in planning and executing the technology roadmap in coordination with the company and related stakeholders.
• Create and maintain the Technology Catalogue.

What You'll Bring

• Bachelor’s degree in Engineering or a related field.
• 3 to 5 years of experience in management consulting, business process re-engineering, or ICT consulting.
• Technical expertise in process innovation, business consulting, and IT/OT system development projects.
• Extensive project management experience in the manufacturing industry.
• Proficiency in Microsoft PowerPoint and Excel.

The interviews will only commence in Jan 2025

Job Responsibilities:

• Leads the technical team to support construction team for all design matters
• Reviews all technical documentation and drawings of the Project works
• Works closely with the appointed Consultants and construction team on designs and project deliverables to enhance site efficiency and constructability
• Leads on the design approval from the Authority/Agency including URA,BCA,LTA,PUB etc for the Project works
• Manages design approval process in a timely manner to resolve all technical issues
• Ensures strict compliance of the design in accordance with the contractual requirements
• Ensures the distribution of all the approved and latest drawings and other relevant documents to the relevant parties
• Leads the technical team to work closely with in-house BIM team and resolves all clarifications on technical requirements pertaining to the Project works
• Identifies and highlights to Management and project team of any potential risks or issues that will impact Project performance
• Prepares and presents design progress status and slides to Management, project team and Client as and when required.
• Strong coordination and collaboration with other disciplines (i.e Architectural, MEP, BIM etc.) on design to ensure delivery of high quality outcome
• Supports tender team and prepares technical tender documents as per specifications for bidding of civil and structural engineering projects as and when assigned
• Attends Progress Meeting, Technical Meetings, Coordination Meetings, Site Meetings, etc.

Job Requirements:

• Candidate must possesses Bachelor's Degree in Civil Engineering recognized by the Profressional Engineering Board
• At least 8-12 years of design experience or design management experiece.

SUMMARY

· This position is responsible for supporting projects leading to the success of project.

· The Project Manager to lead the project team in achieving project goals and gaining high customer satisfaction.

· The Project Manager will ensure the quality of the project is met within the allocated budget and timeline.

SUPERVISORY RESPONSIBILITIES

· Mentor and lead Project Managers in completing projects within allocated resources as assigned by PM Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Including the following with other duties as assigned:

· Responsible for driving customer satisfaction through focus on accountability and quality.

· Be the point of contact for customer to all issues.

· Drives global meetings of project on behalf of customer to assure the success of project.

· Continuous tracking of project performance and schedules of internal stakeholders and external stakeholders.

· Validate project workscope, ensure up to date technical scope of work.

· Assure compliance to contract commitments and ensure turnkey design within scope of work.

· Identify out of scope work to sales and initiate CIP to sales if necessary.

· Assure proper coordination between internal departments (all technical project lead) and project stakeholder for technical integration with a project execution plan.

· Coordinate with all project stakeholders and customer to align towards common objectives and goals of the program.

· Integrate stakeholders’ timeline and develop a detail plan with key activities (timeline) into an overall project schedule and ensure all team member, suppliers and customer are fully acceptable to it.

· Understands intermediate regulatory certification requirements and provide recommendation to customer for meeting regulatory certification requirements in the turnkey packages per workscope.

· Create and manage project budgeted resources (hours and hard cost), cost recording, control and forecasting.

· Identifying risk and create risk management analysis with means of stop light chart, etc and present to management during weekly project review meeting.

· Implement and improve good Project Management Tools for effective usage.

· Continuous maintaining the relevance of Project Management Processes & Procedures.

· Overseas travel will be required.

· Other duties as assigned.

QUALIFICATION REQUIREMENTS

· Qualified degree or Masters in Mechanical/Electrical Engineering, Aerospace Engineering.

· At least 4-5 years experience in aircraft interior reconfiguration engineering.

· Knowledgeable of aircraft and interior reconfiguration engineering requirements.

· Able to read and understand aircraft designs, drawings and specifications.

· Good understanding of Part 25 regulatory and compliance requirements.

· Able to apply knowledge of business and management principles involved in strategic planning, equipment allocation/management, complex leadership techniques and coordination of people and resources.

· Able to work in a team environment and accept required roles, responsibilities and accountability.

· Able to multi-task and work independently

The Technical Manager is responsible for all technical operational activities, managing the technical department as well as providing engineering & planning services for tender and support services to projects.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress
• Coordinate and support the construction and other departments within the project to fulfil design requirement
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications
• Adherence to safety practices in the work place

Value Add of Position

• Excellent client facing with strong people orientation ability to build and develop positive relations
• Possess strong skill in developing and delivering effective communication to different audiences
• Able to lead and inspire high performance, to ensure project plans are implemented on a timely, efficient and effective basis

Qualifications and Education Requirements

• Education: Degree in Civil Engineering from a recognised university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 8 years of engineering experience in delivering large scale projects

Job Description & Requirements

The Technical Manager is designated as the Design Manager of the LTA MRT project, in charge of design management of the project and managing the consultant and client’s expectation to deliver the project within budget.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget.
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress.
• Coordinate and support the construction and other departments within the project to fulfil design requirement.
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details.
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications.
• Adherence to safety practices in the workplace

Skills & Requirements

• Education: Degree in Civil Engineering from a recognized university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 12 years of engineering experience in delivering projects with at least 8 years of experience in design of civil and infrastructure project
• Extensive experience within a construction environment demonstrating accountability and ability to meet commitments through key internal stakeholders, clients, and staff at all levels.
• Technical Competencies: Technical expertise and knowledge in Structural, Architectural Design
• Proven track record of managing teams and delivering projects from start to hand-over

Job Responsibilities:

• Leads the technical team to support construction team for all design matters
• Reviews all technical documentation and drawings of the Project works
• Works closely with the appointed Consultants and construction team on designs and project deliverables
• to enhance site efficiency and constructability
• Leads on the design approval from the Authority/Agency including URA,BCA,LTA,PUB etc for the Project
• works
• Manages design approval process in a timely manner to resolve all technical issues
• Ensures strict compliance of the design in accordance with the contractual requirements
• Ensures the distribution of all the approved and latest drawings and other relevant documents to the
• relevant parties
• Leads the technical team to work closely with in-house BIM team and resolves all clarifications on
• technical requirements pertaining to the Project works
• Identifies and highlights to Management and project team of any potential risks or issues that will impact
• Project performance
• Prepares and presents design progress status and slides to Management, project team and Client as and
• when required.
• Strong coordination and collaboration with other disciplines (i.e Architectural, MEP, BIM etc.) on design to
• ensure delivery of high quality outcome
• Supports tender team and prepares technical tender documents as per specifications for bidding of civil
• and structural engineering projects as and when assigned
• Attends Progress Meeting, Technical Meetings, Coordination Meetings, Site Meetings, etc.

Job Requirements:

• Candidate must possesses Bachelor's Degree in Civil Engineering recognized by the Profressional
• Engineering Board
• At least 8-12 years of design experience or design management experiece.

Software Manager

As a Software Manager , you will be part of a team that will be tasked to implement Projects and liaise with vendors and Business Users and the team on System Requirement, documentation and Software Developement.

Job Scope:

• Solid experience in handling Software Development and Project Management.

• Experience in handling Project Management Life Cycle.

• Involved in Project Management, Design and Application Development.

• Well versed in handling Vendor and Business Users.

• Solid involvement in Software Development Life Cycle.

• Good in Software / Application experience.

• Demonstrated experience in Software/ Application Development.

• Good implementation and production support experience in Java, Python, C++.

• Strong in handling SDLCs and Project Management.

• Ability the handle Project schedule, planning and design.

• Familiar with Agile/ SCRUM Methodology.

• Minimum. 8 years of Software Management experience.

• Minimum Degree in Computer Science or equivalent

• Demonstrated experience in in vendor management and managing different level of vendors and stakeholders.

• Good in Team Management experiene.

• Excellent interpersonal and communication skills.

• Able to multi-task and work under stressful environment.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to: jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Working days : 5.5days
• Mon - Friday (8am -5pm /9am-6pm) alternate Saturday (9am to 1pm)
• Salary Range : $2000 - $3000
• Location : Eunos

Job Responsibilities

• Assist in planning of annual calendar plan of activities for seniors and coordinating of the activities
• Assist in programme evaluation and telephone interviews/survey to gather feedback on the activities and programmes
• Manage queries and provide seniors with information and referral to services
• Monitor the supply and condition of equipment, activity materials and supplies and assist to procure items when needed
• Assist Programme Executive to manage programme budgets and resources
• Assist to maintain databases for programmes and activities
• Perform general administrative duties

Job Requirements

• Advanced / Higher / Certificate in Community & Social Services
• Minimum GCE 'O' Level or relevant certificate
• With relevant experience is an advantage

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Responsibilities:

• Manage existing customers and develop new potential opportunities
• Responsible to review customer technical quotation packages, work with relevant department to complete the sales proposals/ quotations for management review and present to customer
• Ability to handle all the enquiries and negotiation with customer
• Responsible to perform Sale Contract/ Manufacturing Service Agreement reviews and present to management and customer
• Liaise and co-ordinate with customers and other departments pertaining to project activities and order fulfilment
• Manage product EOL, ECN, obsolesce claim, product transfer, and product sustaining activities such cost reduction, alternatives by working with internal functions
• Manage a team of Marketing Engineers

Requirements:

• Minimum 5 years of relevant experience in the electronics manufacturing industry, preferably in Electronics Manufacturing Service and in Business Development/ Program Managerial capacity
• Degree/ Diploma in Electronics Engineering
• Technical competency to engage customers for specifications and process reviews
• Excellent communication skills both oral and written, mature and strong analytical skill.
• Good knowledge of software office tools especially Microsoft excel and PowerPoint application and ERP software
• Possess good supervisory, project management and cross functional managerial skill

A REWARDING PLACE

You have the opportunity to work with a creative and collaborative team at the forefront of technology, trends and practices. We are huge advocates for career development and our global operations provide opportunity for professional mobility. Be inspired to grow your abilities, learn from experiences and build the skills you need to forge ahead.

EQUAL OPPORTUNITY EMPLOYER

AEM is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive environment where differences are valued and encouraged. We employ individuals who align with our values and meet the requirements of the role. All qualified applicants will receive consideration for employment.

Key Accountabilities

At the Project Level

§ Planning the Project: Defining the project’s scope, determining what resources are available/needed, estimating time and financial commitment, goals of the project,
intended outcome/deliverable(s), as well as how to monitor and report on the project’s progress (metrics).

§ Assembling and Leading the Project Team: Create team from available resources,
assign roles/functions/tasks to team members, ensure understanding and alignment on goals and deliverables, provide team members with parameters/expectations (in terms of time, cost and quality), ensure team members have necessary tools to
complete project and to collaborate, ensure communication within the team and without (to key stakeholders), and lead the team in all other ways to ensure success of the project.

§ Ensure integration amongst team members for overall project success: ensure
integration between the various functions (clinical, regulatory, CMC, non-clinical,
commercial, quality, finance, legal).

§ Budgeting Activities: Coordinating the development of aligned functional and project budgets, tracking actual spend.

§ Quality and Satisfaction: Ensuring quality delivery of project according to stakeholder expectations and communicating with stakeholders during the life cycle of the project.

§ Managing Issues and Risk: Predict, mitigate and manage risks. Implement and
manage change when necessary to meet project outputs.

§ Monitoring Progress: measure progress and compare against metrics determined in the planning stage. Adjust to keep project on track or to realign. Evaluate and assess result of project.

§ Reporting and Documentation: Present to stakeholders reports on progress as well as problems and solutions.

At the Portfolio level

§ Management and control of the delivery of multiple concurrent projects.

§ Delivery strategies which maximise project revenues, minimise costs, and ensure customer satisfaction.

§ Management of the full project life-cycle from beginning to end.

§ Determining the scope, deliverables and acceptance criteria for projects.

§ Obtaining stakeholder buy-in to project plans and programmes of change.

§ Plans and project timelines and milestones using appropriate planning tools.

§ Development of MS project plans and associated project documentation.

§ Working with resource managers, other departments and 3rd parties to identify and
schedule project resources.

§ Supervise and motivate resources involved in project deliveries in a matrix-management structure to ensure quality and consistency.

§ Tracking project costs so as to complete implementations within acceptable budget
tolerances.

§ Effective and regular communication with internal and external project stakeholders.

§ Delegation of tasks and responsibilities to appropriate personnel.

§ Resolution of issues and conflicts within projects.

§ Delivery of progress reports, proposals, requirements documentation, and presentations.

§ Ensuring project acceptance criteria and invoicing milestones are understood and agreed by the customer throughout project life cycle.

§ Proactively manage changes in project scope, identify and address issues, and devise
contingency plans.

§ Identification and management of project risks, dependencies, deliverables and milestones along a critical path.

§ Ensuring smooth transitions to business-as-usual at project completion.

§ Management of all financial aspects of the projects

§ Documentation and communication of project lessons to support a culture of constant learning.

§ Oversees strategic plan, monitoring and adapting as needed.

§ Maintains knowledge of larger landscape and strategy without neglecting granular details while tracking project health, staying alert for risk and resolving issues as they arise.

§ Maintains standards across projects.

§ Participate with senior leadership to establish strategic plans and objectives and
prioritization amongst projects.

§ Identify staffing needs/organizational changes as appropriate to meet company projects.

§ Work closely with heads of individual functions to ensure that each project is adequately resourced, budgeted and completed with required quality level.

Professional Experience

§ 10 years’ experience in biopharma as a cross functional program manager

§ Experience in strategic planning, risk management and change management

§ International biopharma experience

§ Neurology, CNS experience would be preferred

Skill Requirements

§ Proficiency in project management software tools (MS Project, Visio, Excel, etc.)

§ Proficiency in spoken and written English

§ Proficiency in MS Office software

§ Able to travel within Asia and globally

Education

§ BA/BSc degree in a relevant field

§ PMI certified (or equivalent)

The Technical Manager Service is responsible for the handling of all technical aspects of the service activities of the Company, in particular:

• Technical support of commercial service personnel and customers directly
• Service support, including commissioning of new equipment, repairs, modifications, warranty repairs
• Handling of warranty matters with customers and vendors in conjunction with the commercial manager service and 3rd parties such as classification,Societies and outside contractors
• Managing the workshop
• Managing a team of service engineers
• Support service engineers and customers with technical expertise
• Organising training and education of in-house and 3rd party personnel

In order to carry out these tasks, the Technical Manager Service

• Manages and maintains the company’s workshop
• Plans and manages the company’s equipment
• Supervises the company’s service personnel
• Coordinates activities with the company’s sales and service personnel

The Technical Service Manager should provide:

• the ability to approach and develop the After Sales Market for the company in accordance with the Company’s targets and policies
• good communication skills representing the company with customers, vendors and other organizations
• detailed and deep technical knowledge of the company systems and products
• good organizational skills in planning of service activities
• the ability to develop personnel

The Technical Manager Service participates in the planning of the relevant budgets

The position reports to the General Manager - service of the Company.

The role will be part of the Singapore Aerospace Programme (SAP) team to manage research projects performed by A*STAR Research Entities for industry partners, manage programme activities and handle industry engagement activites.

Key responsibilities include:

Programme management

• Assist in the planning and execution of new project launches including the call for problem statements, workshops and proposal/technical reviews
• Monitor on-going projects through regular review meetings with research teams to ensure budget and deliverables are met
• Manage report submissions and variation requests
• Assist in the planning and execution of 6-monthly Programme Management Committee (PMC) meetings
• Work with teammates to ensure the smooth operations of the programme
• Support other office functions, e.g. hosting industry events

Stakeholder engagement and development

• Participate in meetings with SAP consortium members, industry stakeholders and public agencies
• Assist in the planning and execution of Singapore Airshow exhibition and hosting of Singapore Aerospace Technology Leadership Forum
• Facilitate the conceptualization and development of follow-on research initiatives beyond SAP
• Work with inter-division or inter-agency teams to drive aerospace industry development, develop industry transformation maps and aerospace roadmaps
• Coordinate industry engagement activities such as company visits to A*STAR and Airshow meetings and manage follow-up actions
• Nurture industry accounts to deepen research activities with A*STAR
• Engage Institutes of Higher Learning (IHLs) to jointly develop research ecosystem aerospace capabilities

Job Requirements

• Bachelor of Engineering, preferably in the field of aerospace or aeronautical
• 8 years of relevant experience, preferably in aerospace MRO or R&D and/or project management roles
• Strong communication skills
• Strong interpersonal skills
• Strong planning and analytical skills
• Result-oriented, resourceful and attentive to details
• Familiarity with the Singapore research ecosystem and grant call process will be an advantage

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Our client is seeking a Programme Manager to develop and uphold project management standards, processes, and best practices, ensuring the effective execution of the programme. This includes planning a comprehensive engagement strategy, setting objectives, defining policies, and managing fund.

The role requires conducting in-depth analysis and collaborating with cross-functional teams to generate insights that inform the planning of work streams to achieve target outcomes. You should have the ability to identify interdependencies, foresee operational challenges across all aspects of the programme, and create strategic solutions to address them effectively.

Role and Responsibilities

• Expected to manage single facility set-up independently or to be part of team supporting other departments/ entities
• Overall programme manager for IT implementation
• Ensure overall programme delivery on time and on budget
• Provide oversight and governance on budget utilization (by each IT project teams)
• Update and report the progress of the programme at regular interval to management
• Liaise between building infrastructure and IT teams
  
  
• Work with various users, multiple project teams, external parties to ensure site and infrastructure readiness for deployment and verification
  
  
• Manage dependencies between IT projects and building development project
• Manage risk to ensure success of projects
• Manage variance order and status reporting to stakeholders

Requirements

• Degree in Computer Science, Computer Engineering or equivalent with 5 years or more working experience
• Effective Leadership, interpersonal and communication skills
• Strong analytical skills and ability to work independently.
• Strong domain knowledge of healthcare sector is an added advantage.
• Good knowledge of techniques for planning, monitoring and controlling programmes/projects
• The ability to find ways of solving or pre-empting problems

Only shortlisted candidates will be responded to, if you do not receive a response within 14 days, please accept this as a notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

EA Licence No: 11C5502

EAP Registration No: R1876670