Total 3 construction safety health supervisor job vacancies in Information Technology category in D20 Bishan, Ang Mo Kio

We are looking for a Technical Support Specialist in software/application vendor business. Able to work independently in rendering remote or on-site support for our digital product. You will assist customers with technical issues, troubleshoot problems, and ensure they are getting the most out of the software/application platform to meet their business needs.

Responsibilities:

• Customer Support: Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Troubleshooting: Help customers resolve technical issues quickly and effectively.
• Platform Knowledge: Understand our digital software application and provide tailored support based on client operations.
• Documentation: Maintain a knowledge base of common issues and solutions.
• Product Training: Guide customers in using platform features and best practices.
• Collaboration: Work with other teams to provide feedback and improve customer experience.
• Escalations: Escalate complex issues to senior teams as needed.

Requirements:

• Experience: Previous experience in technical support or IT support. Provide 1st level remote helpdesk support.
• Knowledge: Familiarity with deployment of digital inspection tools or digital operations work platform is a plus.
• Communication: Strong verbal and written communication skills.
• Problem Solving: Ability to quickly identify and resolve issues.
• Customer Focus: Positive attitude and a desire to help customers.
• Technical Skills: Basic knowledge of software troubleshooting.

Key Responsibilities:

1. Develop and maintain strong customer relationships
2. Conduct product demonstrations to showcase the features and benefits of our solutions
3. Drive sales through consultative and solution-selling techniques
4. Deliver compelling sales presentations to potential clients
5. Negotiate contracts and close deals to meet sales targets
6. Provide technical support to customers as needed
7. Possess a valid driving license to travel to client sites as required

Requirements:

1. 1-3 years of working experience in technical sales or a related field
2. Proficiency in technical sales, CRM, product demonstration, solution selling, consultative selling, sales presentations, negotiation, and technical support
3. Post Secondary / Diploma qualification in a relevant field
4. A valid driving license will be great but not necessary
5. Excellent communication and interpersonal skills
6. Ability to work on-site in Singapore

If you meet the above requirements and are passionate about sales and technology, we encourage you to apply for this exciting opportunity.

Please send your resume to: [email protected]

Job Responsibilities:

• Specialised in designing and developing safety protocols and policies and analyze risks and hazards associated with system designs in order to make trainees safe while ensuring that the systems remain operational and effective.
• Evaluates the existing systems and state any system’s limitations and design tolerances and handle emergencies / risks
• Support project Lifecyle of safety process from concept requirements through design and analysis to testing and implementation.
• Liaise with customer and various stakeholders for acceptance test

Job Requirements:

• Minimum 2 years of experience in related field.
• Proven experience in functional / system safety engineering, preferably in industries such as automotive, defense, or industrial automation. Familiarity with safety standards such as ISO 26262, IEC 61508, or equivalent. Strong understanding of safety analysis techniques, including FMEA and FTA
• Independent and self-motivated with good communications skills
• Able to lead and present in review meetings with customers and management
• Working from office, occasionally at project site
• Singaporeans Only