COMPANY DESCRIPTION
Montfort Care is a Social Service Agency (SSA) founded by Samuel Ng, BBM in 1998, committed to improving the lives of individuals, families, and the community facing transitional challenges through our network of services and programmes. Since its inception, Montfort Care has been guided by one purpose, that from St Louis-Marie de Montfort: Those whom the world rejects must move you the most.
Today, we are a key contributor in the family, children and senior segments in the social service landscape, offering our services via Family Service centres, a Child Protection Specialist Centre, a community kitchen, home care services, Active Ageing Centres, and the National Anti-Violence and Sexual Harassment Helpline (NAVH).
Montfort Care is committed to grow our portfolio of services and enhance our capabilities to impact more lives. With this goal in mind, we are hiring talent to join our team in our HQ functions, social service support and direct social services. Join us to co-create a community of social service.
RESPONSIBILITIES
Communities of Care (CoC) focuses on developing a comprehensive care network in service domains that are essential for holistic care for older adults and their caregivers. It also includes development of protocols and workflows to concretise the collaboration components with internal and external stakeholders.
Roles and Responsibilities
- Initiate and coordinate networking sessions with stakeholders
- Build and strengthen partnerships with relevant stakeholders
- Present the organisation's programmes and services to stakeholders during networking sessions
- Maintain collaborative relationships with stakeholders through regular communication and review of existing work processes
- Support the development of the new CoC playbook and SOPs with stakeholders
- Review existing SOPs and implement changes if required
- Attend regular meetings and assist with preparation of meeting agenda and minutes
- Liaise with stakeholders to collect data for analysis and documentation
- Maintain a database of stakeholders' contacts, relevant documents and data-sets
- Assist with the preparation of qualitative and quantitative reports to funders and management
- Any other duties as assigned
QUALIFICATIONS
- Bachelor's Degree (Social Work, Community Development, Business, Marketing, Mass Communications preferred)
OTHER INFORMATION
Key Requirements
- At least 2 years' experience in project management, business development or relationship/ stakeholder engagement
- Good verbal communication skills and able to engage and network with stakeholders
- Good writing ability
- Proficient in Microsoft Office tools
- Able to work independently and is a team player
- Prior experience in social service sector will be an advantage
Must Have Competencies:
- Social Service Programme Development - Level 3
- Social Service Programme Implementation - Level 3
- Social Service Programme Evaluation - Level 2
- Stakeholder Management - Level 1
Critical Core Skills:
- Communication - Intermediate
- Influence - Basic
- Collaboration - Intermediate
- Adaptability - Basic
- Decision Making Basic
*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link : https://www.skillsfuture.gov.sg/skills-framework/social-service
Please note that your application will be sent to and reviewed by the direct employer - Montfort Care
