Total 3,193 customer experience manager job vacancies in Information Technology category in Singapore

Job Summary

The primary purpose of this position is to oversee and enhance the efficiency and quality of Technical Service functions within the region.

Essential Functions

• Oversee the day-to-day operations of the Technical Services departments within the region.
• Effectively manage a diverse team of Managers, Engineers, and Technicians to ensure high levels of efficiency, competency, and customer satisfaction.
• Conduct strategic planning to identify key departmental objectives.
• Establish and enforce team policies, procedures, and guidelines.
• Identify and implement processes to enhance operational efficiency, reduce costs, and improve customer satisfaction.
• Create and identify business growth opportunities to increase service department revenue and meet financial targets.
• Develop and manage the annual service operating budget, ensuring accountability to meet or exceed growth and profit objectives.
• Coordinate with Sales Operations and the Sales team to identify new business opportunities and strategic partnerships for potential growth.
• Collaborate with relevant departments on strategic planning to increase the ExpertCare adoption rate in the region.
• Ensure accurate documentation of Service Reports and Checklists in compliance with local GDPMDS requirements.

Knowledge, Skills, and Abilities

• Minimum of 5 years of supervisory and technical experience in the Medical Device or Biomedical Engineering industry.
• Strong ability to collaborate with individuals at all levels of the organization, including management.
• Proven experience in on-site support, troubleshooting, and fault investigation.
• Excellent interpersonal and communication skills.
• Flexibility to multitask, prioritize, and manage time effectively while meeting deadlines.
• Strong critical thinking and problem-solving abilities.
• Ability to work independently on-site as well as collaboratively within a team.
• Commitment to going the extra mile to ensure both employee and customer satisfaction.
• Proficient in Microsoft Office and other engineering software.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

AWS is looking for an experienced, Enterprise Technology Sales Manager to drive digital transformation for key Telco, FSI and large Enterprise customers in ASEAN.

Key job responsibilities

• Build trusted relationships with the C-suite and key decision makers; understand the customer’s business and technology challenges; dive deep and understand stated, unstated needs, issues.
• Working backwards from the customer, build and articulate a holistic, compelling, clear vision, strategy and practical execution plan for transformation – addressing business value, technology challenges but also increasing innovation and agility, addressing skills and org challenges.
• Drive a Challenger Sale - challenge the status quo, inspire customer to a bolder vision and increase the velocity of shift to digital; Address short, mid and long-term time horizons; Work with Telco customer, AWS leadership and all key stakeholders to create buy-in and joint ownership of transformation strategy and execution plan.
• Provide leadership to pull together and orchestrate all AWS resources (Sales teams, executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams) to support customer success in digital transformation.
• Ownership of Sell-to, Sell-through/Sell-With sales revenue targets - Translate the strategy to AWS account and sales plans to drive revenue growth for both Sell-to and Sell-through business; Develop and close new needle moving sales opportunities by bringing the best of AWS technology and services to deliver customer outcomes.
• Build a strategic eco-system of AWS consulting, integration and delivery and ISV partners to support the delivery of customer’s digital transformation outcomes, increase satisfaction, and build a sustainable platform for sales growth.
• Develop CXO level advocacy - Ensure customer actually realizes the business value from transformation and agrees to be a customer reference

About The Team

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• 10+ years of strategic Technology consulting / sales experience for large Enterprise Customers.
• Demonstrated ability to build trust, engage at C-Suite levels esp CIO, CTO.
• Demonstrated ability and track record of driving consulting sales engagements, in complex, fast paced environment by think big and having a ‘challenger mindset’.
• Ability to think strategically but also dive deep into details and drive execution.
• Experience in leading sales, solution architect, cross-functional teams (direct reporting and virtual)

Preferred qualifications

• Sales experience and deep knowledge of ASEAN Telco, FSI and Large customers.
• Prior experience in driving large scale Digital transformation.
• A strong understanding of Public cloud value proposed
• Strong consulting mindset/background.

We are currently looking to hire Technical Programme Manager . This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Description

Job Duties

We are looking for a Senior Technical Program Manager to manage key IT projects.

The Senior Technical IT Program Manager will lead and coordinate large-scale IT projects, driving cross-functional teams to deliver technology solutions that meet business objectives. This role requires deep technical knowledge, excellent communication, leadership skills, and the ability to manage multiple, simultaneous projects while ensuring quality, scope, and timelines are met.

Job Duties

· Technical Strategic Program Manager to drive programs on Data Centre Consolidation & Infrastructure Modernisation.

· Ability to manage multiple complex projects in a fast-paced environment.

· Strong negotiation and influencing skills, with experience working in a cross-functional environment.

• Demonstrate Strong analytical, problem-solving, and decision-making skills.

· Technical expertise in cloud computing, system architecture, and emerging technologies.

· Strong organizational skills and attention to detail.

· Demonstrate excellent leadership, communication, and interpersonal skills.

· Leadership & Executive Collaboration, Business Alignment

· Drive the Technology Transformation, Migration, Consolidation, Optimization Roadmap and Planning Strategies.

· Responsible for Vendor management

· Demonstrate Cost Optimization and Management

· Has Banking Regulatory & Compliance awareness.

Responsibilities

Program/Project Management:

• Lead the end-to-end delivery of multiple IT programs/projects, ensuring timely and on-budget execution.
• Develop comprehensive program plans, including milestones, deliverables, and risk mitigation strategies.
• Manage project scope, schedule, and resources, ensuring alignment with strategic business objectives.
• Coordinate and collaborate with technical teams, including software engineers, IT architects, DevOps, and infrastructure teams.
• Monitor and control program budgets, risks, and progress, providing regular status updates to stakeholders.
• Lead change management activities to ensure smooth implementation and adoption of new systems.

Stakeholder Management:

• Act as a point of contact between business leaders, IT teams, vendors, and other stakeholders.
• Facilitate communication and collaboration across teams, managing expectations and resolving conflicts.
• Provide detailed program reports and dashboards to senior leadership, ensuring transparency and alignment with business goals.

Risk and Issue Management:

• Identify, assess, and mitigate risks and issues that could affect project success.
• Implement risk mitigation strategies and contingency plans, adjusting the program plan as needed.
• Resolve escalated issues, providing leadership and guidance to the project team.

Technical Leadership:

• Ensure that technical solutions meet business needs and are aligned with enterprise architecture standards.
• Guide technical teams in solution design, deployment, and troubleshooting.
• Provide input into long-term technology strategy, identifying opportunities for innovation and improvement.

Team Leadership and Development:

• Mentor and lead project managers and other IT professionals, promoting best practices in project and program management.
• Foster a culture of continuous improvement within the team, encouraging innovation and collaboration.

Requirements

· Bachelors (Must), MS in Technology (Preferred)

· Project Management Experience of 10+ years,

· Transaction Banking Experience with 1 or more of these areas - Trade Finance, Supply Chain Finance, Core Banking.

· Proven track record of delivering large-scale IT programs, preferably in a technical or software development environment.

· Strong understanding of IT infrastructure, software development lifecycle (SDLC), cloud technologies (Azure, AWS, etc.), and cybersecurity best practices.

· PMP, PRINCE2, or similar project management certification is highly desirable.

· Experience with Agile methodologies (Scrum, Kanban) and DevOps practices.

· Technology awareness in the areas of data centre & Infrastructure such as Compute/Storage/Network Virtualizations, Cloud technologies, HCI, SDWAN, IT Operations etc.,.).

· Solid technical background, with understanding or hands-on experience in IT infrastructure, networking and public cloud technology. Able to demonstrate hands on technology experience prior to project management in their career.

Roles and Responsibilities:

• Lead the complete lifecycle of data exchange projects, ensuring thorough planning, execution, and ongoing maintenance
• Define project parameters, goals, and expected results in partnership with stakeholders
• Develop and oversee detailed project schedules, budget estimates, and progress benchmarks
• Ensure efficient allocation and coordination of project resources, tasks, and activities to meet deadlines
• Proactively address and strategize against potential risks and obstacles to keep project momentum
• Apply expertise in data exchange technologies such as web services, RESTful APIs, XML, JSON to enhance process efficiencies
• Implement strategies for data mapping, transformation, and validation to ensure the integrity and accuracy of data
• Serve as the main contact for project stakeholders, offering updates and solutions to maintain project alignment and satisfaction
• Facilitate clear and effective communication, organizing stakeholder meetings and workshops to align project goals and requirements
• Leverage sector-specific knowledge, especially in manufacturing, to adapt data exchange solutions that align with business needs and goals
• Fulfill all other duties as assigned by management

Requirements:

• Bachelor’s degree or higher in IT, Computer Science, Engineering, or a related field
• Minimum 3 years of IT project management experience, emphasizing data exchange and integration, with a preference for manufacturing sector experience
• Proficiency in Python, Azure Cloud, Web services, RESTful APIs, XML, JSON, and related data formats
• Experience with integration platforms, middleware, and ETL tools
• Strong communication, collaboration, and stakeholder management abilities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Description

• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.
• You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements.
• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.
• You will be expected to be an SME in Program Project Management with expert proficiency.
• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.
• Lead the project team to ensure timely delivery of project milestones.
• Ensure that the project is delivered within budget.
• Manage project risks and issues and develop mitigation strategies.
• Provide regular project status updates to stakeholders and senior management

Requirements

• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience
• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus
• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner

• Permanent headcount, based in Singapore
• Leading global fund manager
• Candidates must have grant, programme management or project management experience

Responsibilities would include:

• Oversee the entire lifecycle of Technical Assistance (TA) projects, including fundraising, planning, proposal review, service provider engagement, monitoring, marketing, and documentation to enhance portfolio companies’ operational effectiveness, financial returns, and risk mitigation
• Develop annual work plans, manage TA service providers' database, review their Scope of Work, oversee procurement processes, conduct assessments, and handle proposal reviews, approvals, and contractual documentation
• Ensure smooth coordination between the Fund, investors, portfolio companies, and investment committee, ensuring TA interventions are delivered on time and within budget.
• Act as the main point of contact for program-related issues and liaise with the Fund Manager team for compliance and finance matters.
• Collaborate with the Fund Manager to create and execute fundraising strategies, work with donors during due diligence, and assist in onboarding new donors
• Track project progress, identify issues, and prepare reports. Measure the impact of interventions and promote knowledge sharing among stakeholders.

Profile of ideal candidate:

• Bachelor’s degree in any discipline
• At least 5 years of Grant / Project Management / Programme Management experience in international development, particularly in emerging markets
• Expertise in business development services, management consulting, procurement, and managing service providers / technical advisors
• Experience in philanthropic programs is a plus
• Strong organizational, analytical, problem-solving, and communication skills, with a focus on detail and managing multiple projects effectively

If you are keen to have a preliminary chat, please send me your CV directly to [email protected] quoting reference number CL/BH-22498/FB.

Data collected is strictly used for recruitment purposes only and will be treated with strictest confidence. Your profile will also only be sent out after seeking your consent.
Due to the high volume of applications received during this period, we seek your understanding that we will only be contacting shortlisted candidates.

EA Personnel No. R1548449
BeathChapman Pte Ltd
EA Licence: 16S8112

We are currently looking to hire Technical Programme Manager . This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Description

Job Duties

We are looking for a Senior Technical Program Manager to manage key IT projects.

The Senior Technical IT Program Manager will lead and coordinate large-scale IT projects, driving cross-functional teams to deliver technology solutions that meet business objectives. This role requires deep technical knowledge, excellent communication, leadership skills, and the ability to manage multiple, simultaneous projects while ensuring quality, scope, and timelines are met.

Job Duties

· Technical Strategic Program Manager to drive programs on Data Centre Consolidation & Infrastructure Modernisation.

· Ability to manage multiple complex projects in a fast-paced environment.

· Strong negotiation and influencing skills, with experience working in a cross-functional environment.

• Demonstrate Strong analytical, problem-solving, and decision-making skills.

· Technical expertise in cloud computing, system architecture, and emerging technologies.

· Strong organizational skills and attention to detail.

· Demonstrate excellent leadership, communication, and interpersonal skills.

· Leadership & Executive Collaboration, Business Alignment

· Drive the Technology Transformation, Migration, Consolidation, Optimization Roadmap and Planning Strategies.

· Responsible for Vendor management

· Demonstrate Cost Optimization and Management

· Has Banking Regulatory & Compliance awareness.

Responsibilities

Program/Project Management:

• Lead the end-to-end delivery of multiple IT programs/projects, ensuring timely and on-budget execution.
• Develop comprehensive program plans, including milestones, deliverables, and risk mitigation strategies.
• Manage project scope, schedule, and resources, ensuring alignment with strategic business objectives.
• Coordinate and collaborate with technical teams, including software engineers, IT architects, DevOps, and infrastructure teams.
• Monitor and control program budgets, risks, and progress, providing regular status updates to stakeholders.
• Lead change management activities to ensure smooth implementation and adoption of new systems.

Stakeholder Management:

• Act as a point of contact between business leaders, IT teams, vendors, and other stakeholders.
• Facilitate communication and collaboration across teams, managing expectations and resolving conflicts.
• Provide detailed program reports and dashboards to senior leadership, ensuring transparency and alignment with business goals.

Risk and Issue Management:

• Identify, assess, and mitigate risks and issues that could affect project success.
• Implement risk mitigation strategies and contingency plans, adjusting the program plan as needed.
• Resolve escalated issues, providing leadership and guidance to the project team.

Technical Leadership:

• Ensure that technical solutions meet business needs and are aligned with enterprise architecture standards.
• Guide technical teams in solution design, deployment, and troubleshooting.
• Provide input into long-term technology strategy, identifying opportunities for innovation and improvement.

Team Leadership and Development:

• Mentor and lead project managers and other IT professionals, promoting best practices in project and program management.
• Foster a culture of continuous improvement within the team, encouraging innovation and collaboration.

Requirements

· Bachelors (Must), MS in Technology (Preferred)

· Project Management Experience of 10+ years,

· Transaction Banking Experience with 1 or more of these areas - Trade Finance, Supply Chain Finance, Core Banking.

· Proven track record of delivering large-scale IT programs, preferably in a technical or software development environment.

· Strong understanding of IT infrastructure, software development lifecycle (SDLC), cloud technologies (Azure, AWS, etc.), and cybersecurity best practices.

· PMP, PRINCE2, or similar project management certification is highly desirable.

· Experience with Agile methodologies (Scrum, Kanban) and DevOps practices.

· Technology awareness in the areas of data centre & Infrastructure such as Compute/Storage/Network Virtualizations, Cloud technologies, HCI, SDWAN, IT Operations etc.,.).

· Solid technical background, with understanding or hands-on experience in IT infrastructure, networking and public cloud technology. Able to demonstrate hands on technology experience prior to project management in their career.

Join Our Team as a Senior Software Engineering Manager

Are you passionate about driving innovation and leading a high-performing team of software engineers? Join us at GivEnergy as our Senior Software Engineering Manager and play a pivotal role in shaping the future of renewable energy technology.

At GivEnergy, we are committed to revolutionizing the renewable energy sector with cutting-edge solutions that empower communities and businesses worldwide. With a strong global presence and ambitious growth plans, we are seeking a strategic thinker and hands-on leader to drive our engineering team towards continued excellence.

As the Senior Software Engineering Manager, you will report to the Head of Software Engineering, with a dotted line to the Chief Information Officer (CIO). You will oversee the entire software development lifecycle, foster technical excellence, and mentor a talented team of engineers. Your expertise will be crucial in guiding architectural decisions, optimizing development processes, and ensuring the delivery of robust, scalable software solutions that support our mission of sustainability and innovation.

If you have a proven track record of leading cross-functional engineering teams, a deep passion for technology, and thrive in a dynamic environment, we invite you to bring your vision and leadership to GivEnergy.

About us

GivEnergy is a globally established, leading energy storage manufacturer of electronic equipment designed to manage energy use and production. We specialise in our range of inverters and battery systems which allow our users to store their renewable/cheap-rate energy, ease pressure on the grid and save some serious money. Sound good? Then join us in empowering energy freedom for all!

Key Accountabilities

Global Coordination:

Collaborating closely with software teams across global offices, including:

• UK: Main software hub with approximately 30 developers
• China: R&D and firmware teams

Strategic Work:

• Developing and expanding the Singapore location as a strategic software center.
• Participating in strategic software decisions that impact company direction.
• Providing inputs for product roadmap and planning to align with business goals.

Practical Team Level Work:

• Overseeing technology patterns and providing guidance to ensure consistency and best practices.
• Defining and optimizing team ways of working, including workflows, priorities, and coaching for continuous improvement.
• Managing technical administration such as workflow processes, tooling, and infrastructure management.
• Ensuring approach and implementation are aligned with the global vision and standards.

Team Administration:

• Leading planning initiatives to align team goals with company objectives.
• Driving the hiring process to attract top talent and build high-performing teams.
• Supporting career development for team members through mentorship and growth opportunities.

What we're looking for

• Over 10 years of experience in software management, demonstrating leadership and strategic oversight.
• More than 8 years of hands-on development experience, ideally in parallel with management responsibilities.
• Proven track record in building and scaling development teams within a high-growth, agile environment.

The successful candidate will possess a solid understanding and practical competence in modern development languages. While software development is not a day-to-day responsibility in this role, technical credibility is essential. The ability to support the team technically and demonstrate best practices is a key component of the position. Proficiency in some of the following technologies would be highly advantageous:

• TypeScript (Node.js)
• React
• Flutter
• AWS (RDS, EC2, Elastic Beanstalk, S3, ElastiCache, SES, API Gateway, Lambda, SSM)
• Messaging/Queueing/SQS
• MySql/RDBMS/Aurora
• VCS (GitHub)
• Developing, testing, and consuming RESTful APIs

Additionally, it would be beneficial if you have experience in the following areas:

• Responsive/mobile first design
• IoT
• MQTT
• Firebase Cloud Messaging (FCM)
• Automation & CI/CD pipelines
• OAuth2

At GivEnergy, we are dedicated to creating equal opportunities for all, fostering an inclusive workplace where diversity is celebrated. We actively encourage candidates from all backgrounds to apply, as we believe that diverse perspectives drive innovation and creativity.

Join us in shaping a sustainable future with GivEnergy. Apply now and be a part of our mission to revolutionize renewable energy solutions globally.

The role is responsible to design, develop and implement secured application architecture. As an Application Security Manager, you will be responsible for ensuring the security of our applications throughout their lifecycle. You will work closely with development teams, architects, and other stakeholders to implement robust security measures and best practices. This role requires a deep understanding of application security principles, excellent leadership skills, and the ability to effectively communicate and collaborate across teams.

Responsibilities

• Develop and implement application security policies, standards, and procedures.
• Conduct regular security assessments and code reviews to identify vulnerabilities and risks.
• Design and execute security testing strategies (e.g., penetration testing, vulnerability scanning).
• Work closely with development teams to integrate security into the SDLC (Software Development Life Cycle).
• Evaluate, design, and support the build and implement security solutions for Mobile and Web applications
• Provide guidance and support on secure coding practices and security architecture.
• Collaborate with application and infrastructure teams to ensure end-to-end security of applications.
• Provide oversight of application security control metrics
• Deliver Application security training and awareness
• Coordinate red teaming exercise to simulate real-world cyberattacks and assess on defensive capabilities
• Stay up-to-date with the latest security threats, trends, and technologies.
• Communicate security risks and recommendations to senior management and other stakeholders

Requirements

• Degree in computer science or related field
• 6-10 years’ experience in the domain of application security and development
• Ideally, you have completed or are about to complete a Security certification (e.g. CISSP, CSSLP, CEH)
• Proven experience in application security, with a strong understanding of web application vulnerabilities (OWASP Top 10, etc.).
• Hands-on experience with security tools such as static analysis tools, dynamic analysis tools, and penetration testing tools.
• Experience in conducting security assessments.
• Solid understanding of cloud security principles and practices (AWS, Azure, etc.).
• Experience desirable with Java, .Net, C++ and IOS/Android development
• Excellent communication skills with the ability to explain technical issues to non-technical stakeholders.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

AWS is looking for an experienced, Enterprise Technology Sales Manager to drive digital transformation for key Telco, FSI and large Enterprise customers in ASEAN.

Key job responsibilities

• Build trusted relationships with the C-suite and key decision makers; understand the customer’s business and technology challenges; dive deep and understand stated, unstated needs, issues.
• Working backwards from the customer, build and articulate a holistic, compelling, clear vision, strategy and practical execution plan for transformation – addressing business value, technology challenges but also increasing innovation and agility, addressing skills and org challenges.
• Drive a Challenger Sale - challenge the status quo, inspire customer to a bolder vision and increase the velocity of shift to digital; Address short, mid and long-term time horizons; Work with Telco customer, AWS leadership and all key stakeholders to create buy-in and joint ownership of transformation strategy and execution plan.
• Provide leadership to pull together and orchestrate all AWS resources (Sales teams, executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams) to support customer success in digital transformation.
• Ownership of Sell-to, Sell-through/Sell-With sales revenue targets - Translate the strategy to AWS account and sales plans to drive revenue growth for both Sell-to and Sell-through business; Develop and close new needle moving sales opportunities by bringing the best of AWS technology and services to deliver customer outcomes.
• Build a strategic eco-system of AWS consulting, integration and delivery and ISV partners to support the delivery of customer’s digital transformation outcomes, increase satisfaction, and build a sustainable platform for sales growth.
• Develop CXO level advocacy - Ensure customer actually realizes the business value from transformation and agrees to be a customer reference

About The Team

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• 10+ years of strategic Technology consulting / sales experience for large Enterprise Customers.
• Demonstrated ability to build trust, engage at C-Suite levels esp CIO, CTO.
• Demonstrated ability and track record of driving consulting sales engagements, in complex, fast paced environment by think big and having a ‘challenger mindset’.
• Ability to think strategically but also dive deep into details and drive execution.
• Experience in leading sales, solution architect, cross-functional teams (direct reporting and virtual)

Preferred qualifications

• Sales experience and deep knowledge of ASEAN Telco, FSI and Large customers.
• Prior experience in driving large scale Digital transformation.
• A strong understanding of Public cloud value proposed
• Strong consulting mindset/background.

Job Scope

• Execute risk management plans for medico-legal cases and clinical complaints.
• Promote good clinical care through specific tasks and projects.
• Manage medico-legal cases, clinical complaints, and the claims process.
• Oversee medical malpractice coverage renewal and administration.
• Lead medico-legal education and communication efforts.
• Serve as Secretariat for the Clinical Care Review Committee (CCRC).
• Handle ad hoc projects.

Requirement

• Min Degree
• Prior experience in Complaints Management Feedback

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

about the role

• Technical support of field service engineers and customers when required
• Evaluating and establishing plastics machinery system performance specifications
• Manage customer specific projects & documents
• Provide technical documentation and training when required
• Product improvement

skills and experience required

• Master / Degree / Diploma in Engineering or relevant qualification
• Minimum 6 years of experience in heavy / laser marking / CNC / plastics injection machinery
• Provide technical support to customers, participate in the development of technical solutions, product demonstrations, and technical presentations
• Solid understanding of market trends and competitor activity in the plastic machinery sector
• Able to travel overseas for work if there is a need to (about 40% global)

If you are interested in the position , kindly send your CVs to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Overview: -

• Monthly Salary: Up to $5500 + AWB + Bonus (depend on EXP)
• Location: Loyang (Pasir Ris)
• 5 Days (Monday to Friday), Office Hours

Your Responsibilities: -

• Oversee and lead the project team to ensure product deliver is within the stipulated time.
• Manage existing clients and meet new clients to generate more project.
• Liaise with client regarding product specification & requirements, cost, quality of a project and provide a quotation on it.
• Coordinate with internal team member (tool designer and engineering on design for manufacturing (DFM)) to ensure the product created meet client expectation.

You will need: -

• Minimum 2-4 years of relevant experience with managing skills in manufacuring industry.
• Relevant experience in manufacturing on moulding environment & mechanical product design will be an added advantage.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Job Summary

The IBP S&OP Systems Manager will leverage their expertise in SAP IBP, ECC, and the S&OP process to enhance productivity and communication within the organization.

This role is responsible for overseeing the supply chain planning processes within the Integrated Business Planning (IBP) framework to ensure that Company can efficiently and cost-effectively meet customer demand. The manager will lead efforts to support and drive user adoption of the new RCCP process utilizing IBP priority-based finite heuristics.

Responsibilities

IBP Systems Management:

Oversee and optimize supply chain planning processes within IBP, ensuring alignment with Company strategic goals.

Lead the supply planning component of the IBP process, ensuring alignment with overall business objectives.

Use expertise in SAP IBP, ECC, and Company S&OP processes to maximize productivity and improve communication across the organization.

Lead business user support and promote adoption of the new RCCP process, leveraging IBP priority-based finite heuristics.

Cross-Functional Collaboration:

Work in a cross-functional environment to address S&OP systems and business process-related issues, facilitating resolution and driving change across different time zones.

Partner closely with global functional area leaders and their teams to understand system needs, ensuring these are met by working with IT on configuring or enhancing SAP IBP.

IT Partnership:

Collaborate with IT professionals to ensure system availability for the monthly S&OP process.

Partner with IT to configure, enhance, and maintain SAP IBP, ensuring it meets the needs of the business.

Provide training to end users on the effective use of SAP IBP.

Data Analysis and Reporting:

Consolidate, analyze, interpret, and report on all aspects of SAP IBP, providing insights to support business decisions.

Work closely with business leaders across multiple functional areas to gain a deep understanding of the planning scenarios and complexities unique to each area.

Use this in-depth knowledge to enable optimized solutions within SAP’s IBP platform.

Expertise in SAP Business Suite:

Leverage extensive knowledge of SAP Business Suite, including IBP, APO, SCM, and BI, to support and drive continuous improvement in supply chain processes.

Stay updated on industry best practices and advancements in SAP technologies to keep the organization at the forefront of supply chain management.

Continuous Improvement:

Foster a culture of continuous improvement and collaboration.

Identify and implement process improvements to enhance supply chain efficiency and effectiveness.

Utilize data analytics to drive decision-making and improve supply planning accuracy.

Stay updated on industry best practices and emerging trends in supply chain management

Requirement

Bachelor’s degree in Supply Chain Management, Information Systems, Business Administration, or a related field; Master’s degree preferred.

5-7 years of experience with SAP IBP, ECC, and S&OP processes.

Proven experience in managing supply chain planning processes within an IBP framework.

Strong understanding of SAP Business Suite, including IBP, APO, SCM, and BI.

Excellent analytical, problem-solving, and communication skills.

Ability to work effectively across different time zones and in a global, cross-functional environment.

Experience in training and supporting end users on SAP IBP.

Strong understanding of supply chain processes, including demand planning, production scheduling, and inventory management.

Ability to work effectively in a cross-functional environment.

Excellent communication and presentation skills.

SAP certification or similar credentials in IBP or related areas.

Experience working in a global manufacturing or supply chain environment.

Familiarity with Lean or Six Sigma methodologies.

APICS certification (e.g., CPIM, CSCP) or similar supply chain certification.

Experience in a manufacturing or consumer goods environment.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed MS Word format to [email protected] stating

1) Current Drawn

2) Expecting Salary

3) Date Available

4) Reason to Leave each job:

We regret that only shortlisted candidates will be notified

Joyce Koh Ai Leng

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building, Singapore 049705

Tel: 6950 9737

www.peopleprofilers.com

EA License Number: 02C4944

EA Personnel Reg nos R1110618

Job Id : L9877WYY

Technical Project Manager / Delivery Lead (Core Banking Applications)

Location: Singapore
Employment Type: Contract

Job Overview

We seek an experienced Technical Project Manager / Delivery Lead focusing on core banking applications. This role requires over 10 years of experience in banking technology, specifically managing application development, enhancements, and regulatory compliance projects.

The successful candidate will work closely with business users, technical teams, and vendors to manage the full SDLC using Agile and Waterfall methodologies. The role emphasizes project delivery and ensures banking applications are updated, secure, and aligned with regulatory standards.

Key Responsibilities

• Application Project Leadership: Oversee the delivery of large-scale banking application projects, ensuring the seamless execution of upgrades, new functionalities, and regulatory compliance initiatives.
• End-to-End Project Delivery: Collaborate with development teams, business users, and stakeholders throughout the project lifecycle, from user stories to implementation and support.
• Risk & Issue Management: Proactively identify, assess, and mitigate risks and issues related to banking application projects, ensuring smooth execution.
• Stakeholder Management: Communicate clearly and openly with stakeholders, sponsors, and technical teams to align project objectives and manage expectations.
• Vendor & Resource Management: Manage external vendors and resource allocation to meet project timelines and quality standards within budget constraints.
• Agile & Waterfall Project Management: Lead teams in both Agile and Waterfall environments, ensuring proper tracking of requirements, technical documentation, and progress.
• Testing & Compliance: Ensure projects adhere to banking regulatory standards, with thorough testing and validation to meet security and quality benchmarks.
• Production Support & Incident Management: Provide leadership during high-severity incidents and collaborate with production support teams to ensure issues are resolved swiftly.
• Project Reporting: Deliver regular updates to senior stakeholders, providing insights into project progress, risks, and resource utilization.
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Core Competencies

• Banking Applications Expertise: Deep understanding of core banking application development and maintenance, including compliance with financial services regulations.
• Agile & Waterfall Project Management: Expertise in managing projects using both Agile (JIRA, Confluence) and Waterfall SDLC methodologies within the banking industry.
• CI/CD & Incident Management: Hands-on experience with CI/CD tools such as Jenkins, Bitbucket, and SonarQube, combined with skills in incident management using ServiceNow and BMC Remedy.
• Vendor & Resource Coordination: Proven ability to manage external vendors and allocate resources effectively to support application development and upgrades.
• Regulatory Compliance & Security: Extensive experience ensuring that banking applications comply with industry regulations, including security and audit requirements.
• Technical Development & Testing: Strong background in requirement gathering, application development, support, bug tracking, and regression testing.

Qualifications

• Bachelor's Degree in Computer Science, Information Systems, or a related field.
• 10+ years of experience in banking technology project management, with a focus on core banking applications.
• 10+ years of experience in Agile project management, with at least two recent banking application projects.
• Knowledge of Kafka, API development, and MariaDB is advantageous.
• Scrum Certified Professional (SCP) certification is required.
• Project Management Professional (PMP) certification is required

Job Description & Requirements

• Ensure correctness of build-up according to construction plans and drawing.

• Coordinate with engineering team to prepare engineering drawings and sketches including layouts, elevations and details for further operation.

• Involved in detailed site investigation, terrain, landform, underground and other conditions as generate various technical design example drainage, power and communication supply.

• Participate in management and implementation of design and various technical data, responsible for compilation of construction operation instructions and technology summary and report to Managers.

• Prepare detailed monthly and weekly progress plans to project team according to monthly/annually progress targets as assigned.

• Communicate with government personnel/owner/developer to coordinate existing site issue as necessary.

• Prepare and submit daily, weekly, and monthly progress reports, including updates on the construction timeline, budget, and any delays or issues encountere

• Oversee the operation of the shipyard infrastructure, including dry docks, docks, slipways, shipbuilding sheds, cranes and other mechanical systems.

• Ensures timely, safe, and cost-effective design and implementation throughout the project lifecycle from conception to client satisfaction.

•Analyze engineering problems, like settlement, load-bearing issues, and structural stability, ensuring the safety of the bridge.

• Maintain, drive, supervise and implement robust technical standards, systems and processes

• Influence technology strategies and decisions with a high-level of expertise and knowledge

• Provide direction and support to ensure compliance with relevant legislative specifications and standards

• Supervise construction in waterfront environments, including the building of marine structures such as jetties, breakwaters, and wharves.

• Collaborate with marine and civil engineers to ensure structural stability, particularly in areas such as dock walls, underwater foundations, and load-bearing structures

• Conduct risk assessments and implement mitigation strategies for high-risk activities like working at heights, heavy lifting, and working over water.

• Lead a team of workes developing, and address training needs when necessary

• Coordinate the regular testing of to address faults, and provide evaluations to improve

• Write and prepare several construction technical plans as for backup

• Compile schedule plan and personnel mechanical allocation table as report for managers

• Management of all site engineers on using machine at work for coordination matters

• Review and interpret detailed engineering designs, blueprints, and project specifications related to shipyard infrastructure such as dry docks, piers, cranes, and auxiliary facilities.

• Supervising work for the safety and the efficiency of production on technical progress at site

Job Requirements:

• Degree in Civil Engineering/Bridge, Road, Engineering

• Minimum 7 year(s) of working experience in the Marine & Bridge Projects

• Experience with Marine Project will be preffered

• Ability to clearly particulate expectations

• Proficient in AutoCAD, MS Project, Primavera, Revit & Civil 3D BIM application.

• Able to supervise and lead the survey team for handling all survey related issues.

• Able to provide design and drawings based on requirement and quotation.

• Comprehensive problem-solving abilities.

• Knowledge on Marine Construction Site exp: Mechanical systems, Construction of Port Environment, Underwater construction, Bridge Marine Foundation Work, Equipment Structural standard, Earthwork survey, Geological research, Environmental Protection Regulation

Job Description:

1. Project Management:

• Lead and manage technical projects from inception to completion.

• Create project plans, timelines, and allocate resources.

• Ensure project milestones are achieved on time and within budget.

• Conduct regular project reviews and report on project progress to stakeholders.

2. Team Leadership:

• Supervise, mentor, and guide a team of engineers, developers, or IT professionals.

• Set goals, conduct performance evaluations, and provide feedback to team members.

• Foster a positive work environment and encourage continuous learning and development within the team.

3. Technical Strategy & Execution:

• Define and implement the technical strategy that aligns with the company’s goals.

• Make key technical decisions, such as technology stack selection, system architecture, and processes.

• Stay updated with the latest technological advancements and assess their impact on current operations.

4. Collaboration & Communication:

• Work closely with cross-functional teams (e.g., Product, Sales, Marketing, and Operations) to ensure alignment on business goals.

• Communicate technical concepts and strategies clearly to both technical and non-technical stakeholders.

• Ensure that customer needs are understood and translated into technical solutions.

5. Quality Assurance:

• Establish and maintain high standards for software quality and technical performance.

• Implement and monitor key performance indicators (KPIs) to measure project success.

• Ensure adherence to security protocols, data privacy, and compliance standards.

6. Vendor and Resource Management:

• Manage relationships with external vendors, contractors, and consultants.

• Oversee procurement of software, hardware, and other technical resources.

• Ensure cost-effective and efficient utilization of technology resources.

7. Problem Solving & Risk Management:

• Identify technical challenges and propose solutions to overcome them.

• Manage risks and develop contingency plans to ensure smooth project execution.

Job Requirements:

1. Education:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

• Master’s degree

2. Experience:

• 10+ years of experience in a technical role (e.g., software engineer, systems architect).

• 5+ years of experience in a management or leadership position.

• Proven experience in managing technical teams and complex projects.

3. Technical Skills:

• Deep knowledge of relevant technologies, such as programming languages (e.g., Python, Java), frameworks, cloud services (AWS, Azure), and databases.

• Strong understanding of system architecture, software development lifecycle (SDLC), and agile methodologies.

• Familiarity with DevOps practices and tools (CI/CD pipelines, version control).

4. Leadership & Management Skills:

• Strong leadership abilities with a proven ability to inspire and motivate a team.

• Excellent problem-solving skills and the ability to make sound decisions under pressure.

• Ability to manage multiple priorities and navigate tight deadlines.

5. Soft Skills:

• Exceptional communication and interpersonal skills.

• Strong organizational skills and attention to detail.

• Ability to collaborate effectively with both technical and non-technical stakeholders.

6. Certifications (Optional but Preferred):

• Project Management Professional (PMP) certification.

• Agile or Scrum certifications.

• Relevant technical certifications (AWS Certified Solutions Architect, etc.).

Key Performance Indicators (KPIs):

• Project completion rate and on-time delivery.

• Team performance and retention.

• Quality of technical solutions (bug rates, system uptime).

• Stakeholder satisfaction.

Job Responsibilities

• Lobby presence will be a key task. Main duties include greeting and escorting guests patronizing our hotel
• Monitor expected bookings, ensure guests are being welcomed and greeted in an appropriate manner
• Provide flawless, upscale, professional and high class guest service experiences for guest throughout their stay
• Analyze customer feedback and providing strategic direction to continuously improve overall guest positive rating
• Establish a rapport with guests, maintaining good relationship and handle all guest feedback, requests and enquiries
• Liase with operation team including receptionist, concierge, housekeping and F&B service staff to provide an overall comfortable guest experience
• Coordinate with pre-arrival team and send pre-arrival emails and to ensure that guests preferences/request are met
• Maintain a high standard of personal appearance and grooming at all times in line with the hotel’s grooming standards/guidelines
• Well informed of hotel facilities and be able to answer all guest inquiries
• Develop and maintain close business contact with in-house guests and to provide personalised service whenever possible
• Resolve all guest feedback and ensure guest satisfaction prior to departure

Job Requirements

• Understanding of hotel management best practices
• Hands on experience with Hotel Opera System
• Ability to work flexible hours including on weekends and public holidays
• Strong sense of responsibilities and always portray a professional image
• Customer service driven with outstanding communication and active listening skill
• Ability to multitask and resolve guest constructive feedback

The Events Programme Manager works under broad direction to manage all aspects of sustainability events, programs, seminars, and workshops.

• Develop event proposals to management and meet objectives in all stages of activity planning, design, production and execution within time limits and budgets.
• Manage the event sponsors, partners, vendors and stakeholders to ensure smooth on-site operations during events.
• Develop event marketing campaigns and communication plans that are feasible and effective in delivering key sustainability messages.
• Review performance metrics and post-event feedback from all stakeholders to determine areas of improvement for future events.

Requirement

• Degree in events management or related field, with at least 3 years of relevant experience in a similar role.
• Creative-minded with meticulous eye for detail.
• Organised, hands-on, enjoys coordination and execution.
• Strong event production, project management and decision-making skills.
• Ability to multitask, prioritise effectively, and manage workloads to meet tight deadlines.
• Proficiency in Microsoft Office.
• Knowledge in virtual events execution is an advantage.

Work Location: Ang Mo Kio

Responsibilities:

• Work closely with the Project Manager to ensure that the project milestones are met
• Work closely with Pre-sales team to review design, scope and effort estimation for new opportunities
• Lead a team in the project to complete the required scope on-time.
• Lead the design and architecture of cloud solutions based on business requirements and best practices.
• Oversee the deployment of cloud services and applications
• Lead cloud infrastructure provisioning, configuration, and optimization efforts.
• Collaborate with cross-functional teams to integrate cloud solutions with existing systems and applications.
• Monitor and analyze cloud infrastructure performance metrics to identify areas for optimization and improvement.
• Drive initiatives to automate repetitive tasks and streamline cloud operations.
• Provide technical leadership and guidance to team members on cloud technologies, best practices, and emerging trends.
• Evaluate cloud service providers and technologies to determine the best fit for organizational needs.

Requirements:

• 10 years of experience in IT infrastructure management, with at least 8 years focused specifically on cloud technologies.
• Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are preferred and may be required depending on the role.
• Experience in designing, implementing, and managing cloud solutions in public, private, or hybrid environments is essential. Proficient in cloud platforms such as AWS, Azure, or Google Cloud.
• Knowledge of cloud architecture principles, including compute, storage, networking, and security concepts.
• Proficiency in cloud automation, orchestration, and infrastructure-as-code tools such as Terraform, Ansible, and Kubernetes. Experience with DevOps practices, CI/CD pipelines, and containerization technologies (e.g., Docker) is a plus.
• Experience in leading a team of technical resources
• Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, Puppet, or Chef.
• Knowledge of containerization technologies like Docker and container orchestration platforms such as Kubernetes. Experience in containerizing applications, managing container clusters, and optimizing containerized workloads.
• Understanding of cloud networking concepts including virtual networks, subnets, routing, load balancing, and security groups. Knowledge of network protocols, VPNs, and SD-WAN technologies.
• Familiarity with DevOps principles, continuous integration/continuous deployment (CI/CD) pipelines, version control systems (e.g., Git), and agile methodologies. Ability to automate software delivery processes and streamline development workflows.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

This role is responsible for leading engineering teams in the design, development, and

optimization of embedded software and firmware for hardware products. The role ensures

the identification and resolution of software and firmware issues, ensuring timely and

effective solutions. The role creates and updates technical documentation, including design

specifications, code comments, and user guides. The role stays up-to-date with emerging

technologies and industry trends in embedded systems and firmware developmentOversees the preparation and creation of instructional technical manuscripts for firmware

operation.

• Allocates resources to complete programming projects, and designing detailed plans to

ensure firmware is functioning properly.

• Leads multiple project teams of other software firmware engineers and internal and

outsourced development partners responsible for all stages of design and development for

complex products and platforms.

• Manages and expands relationships with internal and outsourced development partners on

firmware design and development.

• Reviews and evaluates designs and project activities for compliance with systems design

and development guidelines and standards; provides tangible feedback to improve product

quality and mitigate failure risk.

• Provides domain-specific expertise and overall firmware leadership and perspective to

cross-organization projects, programs, and activities.

• Collaborates with hardware engineers to ensure proper integration and communication

between hardware and firmware components.

• Specifies and documents communication protocols, system states, and feature

requirements in partnership with other firmware and software teams.

• Drives innovation and integration of new technologies into projects and activities in the

firmware design organization.

• Mentor less-experienced software firmware engineers and help guide them to successful deliverables.

Experience with multiple software/firmware design tools and languages, such as C,

C++, Java/Javascript/Python etc.

• Level of work experience will commensurate with job level assigned

• Evaluating forms and processes for software/firmware testing and methodology,

including writing and execution of test plans, debugging, and testing scripts and tools

Experience in CI/CD and Agile or other equivalent modern development method.

• Experience in overall architecture of software/firmware and interaction with

hardware/software/OS designs for products and solutions.

• Excellent analytical, problem solving, and communication skills.

• Ability to effectively communicate program plans, proposals, and results, and negotiate options at senior management levels.

We are seeking a talented Data Engineer and Data Analyst to design, build, and maintain our data infrastructure. In this managerial position, you will develop robust data pipelines, ensure data quality, and optimize storage systems to empower data-driven decision-making across the organization.

Leading a team of Data Analysts, you will oversee comprehensive reporting and analytics while providing strategic guidance in Data Strategy and Analytics, including AI and ML initiatives. As a specialist in Azure Data Services, you will be instrumental in driving insights and fostering innovation.

• Data Pipeline Construction: Design, develop, and maintain data pipelines for smooth data flow from multiple sources to warehouses or lakes, ensuring reliable data sources.
• Data Architecture Design: Create and manage data architecture using various technologies and storage solutions for efficient and secure data handling.
• ETL Processes: Conduct Extract, Transform, Load (ETL) operations to process raw data into structured formats and load it into storage systems for analysis.
• Data Quality Assurance: Implement data cleaning and validation processes to enhance accuracy and consistency, while monitoring and optimizing data quality.
• Scalability and Optimization: Design scalable systems to handle large data volumes and improve storage and retrieval processes.
• Data Governance: Establish governance and security measures to ensure compliance, and develop policies and documentation.
• Data Analytics & Reporting: Manage Data Analytics projects, create and oversee Power BI reports and dashboards, and coordinate with the extended Data Analytics team.
• Ad Hoc Duties: Perform any additional tasks assigned by the supervisor.

Mandatory Skills:

1. Programming: Python, SQL, ETL
2. Database Management: MS SQL Server Environment, Data integration tools such as Azure Data Factory, Azure Databricks, and Azure Synapse Analytics
3. Power BI Expertise: DAX, Power Query, and creating advanced data visualizations. Experience in Data Modelling techniques.
4. Azure Cloud Environment: Azure Cloud Environment, Proficiency in Azure cloud platform, including Azure SQL Database, Azure Data Lake Storage, Azure Analysis Services, Azure Data Studio
5. Useful experiences: Machine Learning. Artificial Intelligence

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Description:

• Show customers how to download and use the app.
• Guide customers through the website.
• Manage the queue system for tickets.
• Assist with SIM and router exchanges, including eSIM setup.
• Help customers with prepaid top-ups.
• Answer any other questions from customers.

Working Hours:

• 11 AM - 8 PM / 12 PM - 9 PM (5 days a week, including weekends and holidays)

Requirements:

• Min GCE NO Level

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Key Responsibilities

• Analyse the Authority’s data needs and document the requirements.

• Refine data collection/consumption by migrating data collection to more efficient channels.

• Plan, design and implement data engineering jobs and reporting solutions to meet the analytical needs.

• Develop test plan and scripts for system testing, support user acceptance testing.

• Work with the Authority’s technical teams to ensure smooth deployment and adoption of new solution.

• Ensure the smooth operations and service level of IT solutions.

• Support production issues.

What we are looking for

• Good understanding and completion of projects using waterfall/Agile methodology.

• Hands-on experience in DevOps deployment and data virtualisation tools like Denodo will be preferred.

• Understanding of reporting or visualization tool like SAP BO and Tableau is important.

• Track record in implementing systems using Hive, Impala and Cloudera Data Platform will be preferred.

• Hands-on experience in big data engineering jobs using Python, Pyspark, Linux, and ETL tools like Informatica.

• Strong SQL and data modelling and data analysis skills.

• Good understanding of analytics and data warehouse implementations.

• Ability to troubleshoot complex issues ranging from system resource to application stack traces.

• Track record in implementing systems with high availability, high performance, high security hosted at various data centres or hybrid cloud environments will be an added advantage

Key Responsibilities

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs, scope the problem and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders’ needs.
• Work with the stakeholders to ensure smooth deployment and adoption of new solution
• Perform business analysis:
• Business Analysis Planning and Monitoring: Identify stakeholders, techniques and processes to manage, track and trace requirements.
• Enterprise Analysis: Refine and clarify business need, define solution scope and develop business case.
• Elicitation: Explore, identify and document business needs
• Requirements Analysis: Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need within specified scope.
• Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need.
• Develop and establish quality assurance deliverables and testing framework, including create and maintain test plans and test cases in accordance with changing requirements, throughout development.
• Create and manage automated test framework whenever possible, such as prepare test environment, maintain functional testing script in accordance with changing requirements.
• Conduct system integration tests with external parties, validate the output and expected outcome e.g. data to and from external parties’ systems and feedback on improvement requirement.
• Conduct impact analysis of defect fixes discovered during manual or automated tests, validate completed stories pass the acceptance criteria, raising defects as needed and work with development team to improve the expected behaviour and test cases.
• Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by project teams and assists with project documentation as needed.

What we are looking for

• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis
• Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Goor appreciation of SQL, data modelling and data analysis.
• Good understanding of analytics and data warehouse implementations.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering, Customer Relationship Management, Data Analytics, ERP, Knowledge Management
• Knowledge of design thinking and workshop facilitation will be an added advantage