Total 3,186 customer experience manager job vacancies in Information Technology category in Singapore

Responsibilities:

• Provide post-sales technical support for audio visual products and systems.
• Coordinate with clients and internal teams to ensure smooth project implementation and customer satisfaction.
• Conduct site visits and inspections to assess technical requirements and provide recommendations.
• Troubleshoot and resolve technical issues related to audio visual systems.
• Assist in the configuration, installation, and calibration of audio visual equipment.
• Collaborate with sales and marketing teams to support product demonstrations and presentations.
• Assist in the preparation of project documentation and reports.

Requirements:

• Diploma/ITE in Electrical Engineering, AV Technology, or equivalent.
• At least 5 years of experience in post-sales technical support for audio visual products is preferred.
• Prior experience in automation programming will be an added advantage.
• Strong technical knowledge and understanding of audio-visual systems and equipment.
• Excellent troubleshooting and problem-solving skills.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Configuration Management ( CM ) Manager

A) Job Description :

1) Manages the CM team to provide day-to-day CM and Document Control activities including identification, change control, status accounting, document control, records management, and internal user support.

2) Work with software managers/developers to oversee the code releases

3) Manage code deployments, fixes, updates, and related processes

4) Perform software building. Maintain and optimize script for automation buildings. Able to extend or create new automation building to fit requirements. Troubleshooting building error.

5) Prepare software release notes

6) Responsible for software installation package.

7) Maintain and document release updates and history.

8) Manage configuration baseline for software / schematic / database releases

9) Regulating the change process so that only approved and validated changes are incorporated into Perforce.

10) Maintain DOORS, Perforce, JIRA and building tools. Able to provide tools solution to improve processes.

11) Help to build automated deployment tools for site deployment using configuration management technology.

12) Able to work with CI and CD tools, and source code control such as GIT, Perforce and SVN

13) Work with open-source technologies as needed

14) Assist with system admin works.

B) Job Requirement :

· Problem Solving Attitude

· Degree in Computer Science, Computer Engineering, or Information Technology

· Minimum 6 years of relevant working experience

· Good verbal and written communication skills in English

· Familiar with Unix/Linux, Windows platform

· Familiar with GIT, SVN, CVS, JIRA, Perforce, DOORS, SonarQube, etc

· Familiar with integration version control tools

· Programming skill in scripting language: (e.g. Shell/Python/Perl/Java/JavaScript)

· Manage source code control including SVN and GIT

· Knowledge on compilation will be advantage.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Key Responsibilities

Strategy

· Develop and execute a comprehensive programme delivery strategy, aligning it with the bank's overall Change Delivery Standards and aspirational best practices

· Define overall delivery model across the programme, which best folds all initiatives, workstreams, and squads into an optimized whole, delivering vs the strategic targets of the programme

· Champion and refine best practices for delivery, including evolving roles & responsibilities and resourcing approaches to ensure best utilization of funds to secure a given outcome

· Ensure the programme delivery is adaptable to changing business needs and market dynamics.

· Development and tracking of delivery metrics to demonstrate progress of delivery and key points for intervention

Business

· Support Program Director for all aspects of programme delivery. Ensure Program Director is always up to date with latest progress and risks that may impact any aspect of delivery.

· Maintain overall plan for execution, and delivery of the CLM Transformation Programme, ensuring it is any constraints to complete within scope, budget, and timeline are highlighted in advance for resolution

· Collaborate with business leaders to ensure visibility of progress vs key business requirements is available to allow any impediments preventing their successful implementation can be removed

· Establish and maintain a highly engaged working relationship with shared accountability across businesses/functions and the delivery teams

· Ensure traceability and clear metrics to demonstrate the achievements delivered.

Processes

· Ensure delivery within change management processes defined by Bank and compliant with established audit controls

· Support transformation of processes within the Client Lifecycle Management process universe that will be re-engineered via the CLMT programme

People & Talent

· Build and lead a high-performing programme team, providing guidance, coaching, and development opportunities.

· Foster a culture of collaboration, innovation, and continuous improvement within the programme team.

· Create and foster a diverse and inclusive team and culture, championing the importance of psychological safety to ensure people feel empowered to speak up & contribute

· Identify and address any talent gaps, ensuring the right resources are in place to support the programme's success.

· Contribute to process training and skills building initiatives, including the coaching and development of colleagues to support and accelerate the Agile Ways of Working.

Risk Management

· Develop and implement robust risk management frameworks and processes to identify, assess, and mitigate programme risks.

· Monitor and track programme risks and issues, ensuring timely resolution and escalation when necessary.

· Collaborate with operational risk management and other 2nd Line teams to ensure compliance with internal policies, standards and regulatory requirements.

· Act quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant Governance forums

· Ensure accurate and timely reporting into Governance forums (eg. Quarterly Performance Review (QPR), Programme Steering Committee (PgSC) etc.) in line with the banks policies & standards

Governance

· Ensure efficient effective governance structures and processes are established, in compliance with overarching Enterprise Change Management standards and other governance processes as appropriate

· Manage transparent and effective Financial management, covering budgeting & forecast reporting, and ensuring a robust Benefits Management framework is implemented

· Perform tracking and monitoring with prompt course correction as required.

· Plan and participate in change governance forums as needed

· Clear and active management of dependencies.

Regulatory & Business Conduct

· Ensure the Programme adheres and delivers to all relevant regulatory requirements and industry best practices

· Collaborate with compliance and legal teams to ensure compliance with applicable laws and regulations.

· Drive a strong culture of ethical conduct and compliance within the programme team.

Key stakeholders

· CCIB MT/COO/CIO’s

· Client Coverage Management Team / Business Heads

· Client Coverage COO/ CIO Management Team

· Transformation Leads across COO CCIB & EA

· Relevant colleagues in Finance, Risk, Compliance, Audit & HR

· TTO Management Team

Other Responsibilities

· Embed ‘Here for Good’ and Group’s brand and Values in personal working practices

· Maintains high levels of integrity, motivation and morale.

· Perform other responsibilities assigned under Group, Country, Business or Functional policies & procedures

Our Ideal Candidate

· 13+ years of working experience in Banking domain

· Ability to effectively engage and manage senior stakeholders including c-suite bank leadership as well as product owners and technology leads.

· Ability to work with and influence teams for which they have direct and indirect responsibility, ensuring that programme objectives are met.

· Ability to manage and track dependencies both within the programme and also external to the programme with focus on conducting impact assessments and ensuring accurate and timely reporting and tracking of these dependencies.

· Strong governance capabilities, ensuring RAIDD items are identified, raised and tracked at the appropriate governance levels for mitigation and resolution.

· Strong planning capabilities including identifying critical paths, setting baselines, plan maintenance and reporting to senior management. Will require strong leadership skills in order to drive programme outcomes.

Role Specific Technical Competencies

· Transformation Programme Governance

· Programme Management

· Risk, Issue, Dependency, Assumption Management

· Scaled Agile Delivery

· Core PMO Processes (finances, reporting)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

· Flexible working options based around home and office locations, with flexible working patterns.

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities:

• Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and CRM strategy.
• Leads technical requirements gathering or design workshops to derive the envisioned solution along with detailed architecture design and technical specifications.
• Provides Salesforce architecture design expertise in integrating the Salesforce solution to client’s ecosystems.
• Provide Solution Blueprinting, mapping Salesforce features to Business requirements. In line with the 80:20 rule.
• Provide technical governance and risk management during presales and delivery
• Develop creative solutions that solve our client’s business and technical problems.
• Leads and facilitates project delivery to define business, functional, and technical requirements.
• Capable of defining business processes using CRM & SFDC best practices
• Provide coaching and establishing standards to development team during the implementation phase.
• Preparation of Demonstration, orchestrating Proof of Concepts and benefit realization
• Manages direct reports and mentors junior team members
• Engagement with clients’ stakeholders to understand their needs, provide meaningful solutions and build strong relationships to be the trusted partner.
• Perform solution effort sizing and define delivery plan.
• Assess, advocate for and approve external technologies, such as Salesforce AppExchange packages, for their suitability.
• Engage in practice development initiatives and runs knowledge sharing forum.

Requirements:

• Bachelor’s degree in computer science, Information Technology, or related field.
• Minimum of 10 years of hands-on experience with Salesforce development and architecture.
• Extensive experience with Salesforce OMNI Studio, including configuration, customization, and integration.
• Familiarity with the public sector solution and industry.
• Work closely with the client to understand their requirements and preferences regarding the UI built using Flexcards and Omniscripts.
• Well-versed in OmniStudio to guide decisions related to the user interface (UI) transition.
• OmniStudio certifications is a plus.
• Proven expertise in designing and implementing scalable and high-performance solutions on the Salesforce platform.
• Strong knowledge of Salesforce configuration, customization, and integration.
• Excellent problem-solving and troubleshooting skills.
• Salesforce certifications such as Certified Application Architect, Certified System Architect, or Certified Technical Architect are highly desirable.
• Effective communication skills with the ability to convey complex technical concepts to non-technical stakeholders.

Sumit Sambhi

EA License No. – 23C2060

EA Registration No. - R1330510

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Responsibilities mainly include:

• Manage and execute complete high-end projects for demanding customers in major locations in Asia according to specifics standards and tight schedules.

• Manage sub-contractors on site. Conduct site coordination meetings, quality control and management.

• Be a consultant to customers including design, system selections, programing, and product life-cycle. • Provide and oversee a comprehensive range of after-sales services, including managing service cases, performing routine maintenance, handling power shut-down services, and addressing any other customer concerns.

• Manage LSP and subcontractors for system installation and site related issues.

• Become fully familiar with the BluOcean products and security systems; conduct system staging and in house testing.

• Produce service reports to customers within the expected time.

• Implement security projects with BluOcean standards and work to achieve the highest possible client satisfaction.

• Test and commission system software and hardware.

• Provide technical support to sales team members as required.

• Provide system design and consultation to customers.

• Conduct system training to customers.

• Coordinating with other parties and supporting security equipment installation, testing, commissioning, and system programming, collaborating closely with your colleagues to achieve company objectives and deliver the highest quality of services possible.

• Ensuring that our customers have an outstanding experience with our products and services. • Other duties that might be required from time to time. Site safety supervisory scope (subject to the project needs)

• Inspecting sites regularly to identify and eliminate potential safety hazards.

• Supervising and instructing the construction team as well as subcontractors.

• Educating site workers on construction safety regulations and accident protocol.

• Be the main point of contact with the customer regarding project issues.

• Assist the sales and marketing team to achieve company objectives.

• Provide ideas for improvement.

​Main Qualifications we are looking for:

- Great communicator. Ability to communicate and coordinate among various parties.

- Ability to get things done within a tight schedule.

- Ability to effectively communicate in English.

- Proven Experience managing large multi-site projects involving multiple sub-system and demanding customers.

• Bachelor’s Degree in appropriate field of study or equivalent work experience.
• At least 10 years Proven working experience in IT project management in a banking environment and in treasury products related.
• Project Management Professional (PMP) / PRINCE II certification is a plus.
• Murex knowledge is a plus.
• Excellent client-facing and internal communication skills.
• Excellent written and verbal communication skills.
• Solid organizational skills including attention to detail and multitasking skills.
• Ability to multi-task and perform well under pressure.

Job Objectives

The GTO Technical Delivery Manager is responsible to deliver IT project(s) and change requests that span across multiple business units. Manage resources, schedules, financial and adhere to stage gate quality and SDM control guidelines throughout the full systems development life cycle. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery.

The GTO Technical Delivery Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified boundaries of time and cost and to achieve the potential benefits.

Key Responsibilities

Stakeholder and Communications Management

· Manage all aspects of project and change request engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues

· Continually manage project and change request expectations while delegating and managing deliverable with team members and stakeholders

· Determine the frequency and content of status reports from the project and change request team, analyse results and troubleshoot problem areas

· Deliver appropriate and effective executive level communication

· Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership and business stakeholders

Process and Delivery Execution

· Manage a portfolio of complex initiatives that span one or multiple lines of business

· Full project life cycle ownership to ensure successful project delivery

· Manage all aspects of the projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives

· Prepare detailed project plan for all phases of the project

· Ensure assignment of adequate resources to achieve project objectives in planned timeframes

· Manage the day-to-day project activities and resources and chairs the project management team meetings

· Understand interdependencies between technology, operations and business needs

· Manage project scope and changes

· Act as an internal quality control check for the project

· Manage ongoing quality control and participate in quality issue resolution

· Delegate tasks and responsibilities to appropriate personnel

· Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

· Ensure that projects and change requests are proceeding according to scope, schedule, budget and quality standards

· Manage project and change request issues and risks to mitigate impact to baseline

Qualifications and Skills Required

· Bachelor’s Degree in appropriate field of study or equivalent work experience

· Proven working experience in IT project management in a banking environment and in treasury products related.

· Project Management Professional (PMP) / PRINCE II certification is a plus

· Murex knowledge is a plus

· Excellent client-facing and internal communication skills

· Excellent written and verbal communication skills

· Solid organizational skills including attention to detail and multitasking skills

· Ability to multi-task and perform well under pressure

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Technical Delivery Manager

Job Requisition Number: JR34856

Job Level: More than 10 Years of relevant experience (L4)

Location: Singapore

Job Objectives:

The GTO Technical Delivery Manager is responsible for delivering IT project(s) and change requests that span across multiple business units. Manage resources, schedules, financials and adhere to stage gate quality and SDM control guidelines throughout the full systems development life cycle. This also includes management of issues, risks, and project change requests to ensure successful and on-time project delivery. The GTO Technical Delivery Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified boundaries of time and cost and to achieve the potential benefits.

Job Responsibilities

Stakeholder and Communications Management

§ Manage all aspects of project and change request engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues

§ Continually manage project and change request expectations while delegating and managing deliverable with team members and stakeholders

§ Determine the frequency and content of status reports from the project and change request team, analyse results and troubleshoot problem areas

§ Deliver appropriate and effective executive level communication

§ Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership and business stakeholders

Process and Delivery Execution

§ Manage a portfolio of complex initiatives that span one or multiple lines of business

§ Full project life cycle ownership to ensure successful project delivery

§ Manage all aspects of the projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives

§ Prepare detailed project plan for all phases of the project

§ Ensure assignment of adequate resources to achieve project objectives in planned timeframes

§ Manage the day-to-day project activities and resources and chairs the project management team meetings

§ Understand interdependencies between technology, operations and business needs

§ Manage project scope and changes

§ Act as an internal quality control check for the project

§ Manage ongoing quality control and participate in quality issue resolution

§ Delegate tasks and responsibilities to appropriate personnel

§ Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

§ Ensure that projects and change requests are proceeding according to scope, schedule, budget and quality standards

§ Manage project and change request issues and risks to mitigate impact to baseline

Qualification and Skills required

§ Bachelor’s Degree in appropriate field of study or equivalent work experience

§ Proven working experience in IT project management in a banking environment and in treasury products related.

§ Project Management Professional (PMP) / PRINCE II certification is a plus

§ Murex knowledge is a plus

§ Excellent client-facing and internal communication skills

§ Excellent written and verbal communication skills

§ Solid organizational skills including attention to detail and multitasking skills

§ Ability to multi-task and perform well under pressure.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Responsibilities:

• Provide technical support to the clients.
• Lead and supervise a team of technicians and/ or engineers in the installation, maintenance, and troubleshooting.
• Collaborate with clients to understand their requirements and provide customized solutions.
• Conduct site surveys and assessments.
• Ensure compliance with industry standards and regulations.
• Provide technical support and guidance to clients and internal teams.
• Follow up maintenance contract and ensure work completion on time.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Electrical, Electronics Engineering or equivalent.
• At least 3 – 5 years of relevant experience in DC system or UPS industry.
• Ability to start work within short notice is advantageous.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Make an Impact by:

Regional Technical – Network Cost Management
1. Leverage Group synergies to achieve cost leadership for network solutions and products. Identify and drive cost management synergies across the network. 2. Support regional cost management request requests from Singtel Group and Associates, including undertaking price benchmarking and producing gap analysis reports for various Network domain. Monitor and quantify cost savings for the Group.
3. Provide support and guidance to Associates for network tenders and including tender evaluation (technical and commercial aspects)
4. Establish and share knowledge gained across various network products/solutions with Singtel Group and Associates to ensure future-proofing of near-term capital expenditures and optimization of network investments.
5. Provide technical and commercial support to Singtel International Group Business team for matters related to Associates.

Regional Technical - Planning & Strategy (Program Office)
1. Drive regional collaboration through a technical working group for Singtel Group & Associates 2. Develop and implement regional technical strategies, plans and initiatives.
3. Lead / manage cross-functional and regional technical programs from initiation to completion. Ensure programs are delivered on time, within scope, and budget.
4. Work effectively in a multi-cultural environment with diverse teams and coordinate with various stakeholders to ensure successful program execution.
5. Track network vendors spending across the Gorup, keep abreast of technology roadmap and vendor risk management.
6. Collaborate with Associates, Vendors, Bridge Alliance, GSMA, and industry experts i.e. on new and emerging technologies, technology trends, new products/solutions and regional initiatives.
7. Address Associates technical and operational support promptly and effectively.

Skills for Success:

• Possess Engineering degree in Electrical & Electronics or Telecommunications.
• 10 -12 years of experience in the telecommunications industry with a focus on mobile network planning, project management and operations.
• Strong background in technical strategy, planning within the telecommunications industry
• Experience in network cost management and driving cost-saving initiatives.
• Exposure or experience in developing, managing, and evaluating the technical and commercial/ pricing aspects of RFP/Tender specifications.
• Experience in mobile network planning, and dimensioning as well as familiarity with vendor solutions, products, and equipment.
• Demonstrated ability to lead and manage large, complex programs
• Good understanding of the telecom operator's business situation, market trends, and industry dynamics.
• Willingness to travel to locations where our Singtel Group Associates operate, as needed.

Rewards that Go Beyond

• Hybrid work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Responsibilities:

• Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and CRM strategy.
• Leads technical requirements gathering or design workshops to derive the envisioned solution along with detailed architecture design and technical specifications.
• Provides Salesforce architecture design expertise in integrating the Salesforce solution to client’s ecosystems.
• Provide Solution Blueprinting, mapping Salesforce features to Business requirements. In line with the 80:20 rule.
• Provide technical governance and risk management during presales and delivery
• Develop creative solutions that solve our client’s business and technical problems.
• Leads and facilitates project delivery to define business, functional, and technical requirements.
• Capable of defining business processes using CRM & SFDC best practices
• Provide coaching and establishing standards to development team during the implementation phase.
• Preparation of Demonstration, orchestrating Proof of Concepts and benefit realization
• Manages direct reports and mentors junior team members
  Engagement with clients’ stakeholders to understand their needs, provide meaningful solutions and build strong relationships to be the trusted partner.
• Perform solution effort sizing and define delivery plan.
  Assess, advocate for and approve external technologies, such as Salesforce AppExchange packages, for their suitability.
• Engage in practice development initiatives and runs knowledge sharing forum.
  
  Requirements:

• Bachelor’s degree in computer science, Information Technology, or related field.
• Minimum of 10 years of hands-on experience with Salesforce development and architecture.
• Extensive experience with Salesforce OMNI Studio, including configuration, customization, and integration.
• Familiarity with the public sector solution and industry.
  Work closely with the client to understand their requirements and preferences regarding the UI built using Flexcards and Omniscripts.
• Well-versed in OmniStudio to guide decisions related to the user interface (UI) transition.
• OmniStudio certifications is a plus.
  Proven expertise in designing and implementing scalable and high-performance solutions on the Salesforce platform.
• Strong knowledge of Salesforce configuration, customization, and integration.
• Excellent problem-solving and troubleshooting skills.
  Salesforce certifications such as Certified Application Architect, Certified System Architect, or Certified Technical Architect are highly desirable.
• Effective communication skills with the ability to convey complex technical concepts to non-technical stakeholders.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

COMPANY DESCRIPTION

The Children and Youth Group (CYG) in The Salvation Army Singapore serves hundreds of vulnerable children and youth yearly. In line with our vision to provide a continuum of care to uplift those in need, our services span from preventive services, foster care and residential services to reunification support services for vulnerable children returning to their natural families after being removed due to safety concerns. We believe that every child is precious and unique and children grow best in families. We also believe in the potential of every child and family to transform and thrive.

Kids In Play is one of our key programmes and it aims to support and empower families and children who have a parent in prison. We provide professional support to address the impact of parental incarceration on children and caregivers, help to strengthen familial bonds and facilitate the reintegration of incarcerated persons with their families. Our vision is to build an inclusive society where families of incarcerated persons are embraced, thriving and empowered to be contributing members of society.

RESPONSIBILITIES

About the Job

As an Assistant Programme Manager, the main role shall be to provide support to the line Manager and Kids In Play team in the planning, organisation, implementation, and support for the overall running and execution of programmes and activities in Kids In Play. These programmes may be organised by the centre internally, or externally by volunteers and/or sponsors.

You will be working closely with volunteers, community partners and corporate sponsors and to represent Kids In Play professionally on all platforms.

As Kids In Play must primarily hold the beneficiaries' needs and interests as top priority in all planning of programmes, and evaluation and measurement of outcomes shall be implemented for all programmes, the Assistant.

Programme Manager is to ensure that programmes organised by Kids In Play and service delivery should be of high quality and contribute towards enhancing every child's potential and growth.

Fundraising and marketing will be a part of your role to support the line Manager in all the fundraising and marketing initiatives of the centre.

Programme Support and Development

• Assist in the planning, development and implementation of programmes and services that caters to the physical, emotional, spiritual, educational and social needs and interests of our beneficiaries.
• Assist in engaging inputs from the various parties working with the beneficiaries and as well as the beneficiaries themselves in all programme planning, development and its outcome evaluation as far as practicable.
• Provide support to the Social Workers/Caseworkers to ensure the programmes / activities they planned for beneficiaries are meaningful and constructive for their growth and learning.

Administrative Support

• Attend to enquires, and provide information and referral to individuals and families in need; and to make follow up calls to families as and when necessary under direction of professional staff.
• Maintain and protect client and centre confidentiality.
• Assist the Manager in administrative matters pertinent to the operations of KIP, including the management of the centre's database, tracking of statistics and provision of reports and information to funders.

Volunteer & Stakeholder Management

• Assist in recruiting, orientating, supervising and evaluating volunteers and to constantly review these processes for service improvement and delivery.
• Manage and maintain the records of KIP's volunteer database.
• Assist in developing clear communication channels where enquiries, feedback, updates and concerns could be mutually raised by the volunteers and the centre, and to ensure there is proper follow up and closure carried out on all matters raised.

Bachelor degree in Communications / Social Work / Psychology

Job Requirements

• Minimum 5 years of relevant experience
• Strong communication and coordination skills
• Meticulous, resourceful, independent and relish in a high tempo environment
• Resourceful, proactive, responsible and client-centric
• Ability to multi-task and meet deadlines in a fast-paced environment
• Team player with strong planning and organising skills

Working Hours

Total work hours is 44 hours per week.

Under normal circumstances the hours of duty will be as follows:

9am to 6pm (Monday Friday, 1 hour lunch)

Weekday evenings and Saturdays are usually designated non-working hours, but this is subject to the operational and programme needs of Kids In Play and shall be determined by the Manager based on exigencies of services rendered to clients.

Working Location

Children and Youth Group - Kids In Play

Blk 65 Kallang Bahru #01-305 Singapore 330065

Responsibilities:

• Lead and manage a team of Field Application Engineers.
• Collaborate with sales teams to understand customer requirements and provide technical solutions.
• Provide technical guidance and support to Field Application Engineers in customer engagements.
• Develop and maintain relationships with key customers and partners.
• Manage and prioritize multiple projects and resources.
• Ensure timely and successful completion of customer projects.
• Conduct performance evaluations and provide coaching and mentorship to team members.
• Collaborate with cross-functional teams to drive continuous improvement and innovation.

Requirements:

• Degree in Electrical Engineering, Automation or equivalent.
• Proven experience in a leadership role, preferably in Field Application Engineering.
• Knowledge in IT networking, data communication, automation systems and server setups are preferred.
• Prior experience in Power System Control or Environmental Control Systems is advantageous.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Key Responsibilities:

• To provide reliable leadership and support through the SDLC phases.
• To identify early and escalate critical delivery showstopper with proper context timely and to propose viable solutions or workarounds where possible.
• To deliver assigned project from start to go-live.
• Work with multiple internal and external teams in implementing projects.
• Perform impact analysis on Change Requests and document proposed solution and estimated required effort.
• Review and contribute to test planning for SIT and UAT.
• Setup and maintain application platforms in Linux/Unix, Oracle environment.
• Coordinate and support System integration testing and UAT.
• Change management and application implementation support using Aldon, Control-M/Tivoli/Autosys.
• Work with Infra and change management teams for application deployment activities in DevOps environment.
• Investigate, review audit and security findings and propose and effect mitigation and resolution solutions post governance approval.

Key Requirements:

• Experience Level: 10 to 12 years.
• Experience in understanding ETL requirements for Compliance related systems (NetReveal, Actimize, etc.)
• Working knowledge in Linux and Oracle based applications.
• Working/hands-on experience with the setup/configurations of Informatica PowerCenter preferred.
• Minimum 3 years of financial services industry experience.
• At least 5 years of ETL domain experience preferred.

Job Description:

• Support network infrastructure projects, provide support to resolve network incidents and issues, provide post-cutover support for various projects as directed by IT Network team
• Participate in project meetings, discussions, and handover of projects. Including draft, review and submit project related documents/ reports/ metrics as and when required
• Troubleshoot project related issues and resolve such issues, manage and monitor system utilization and performance during pre-project and post-project cutover and any other tasks or works as and when requested and assigned by the Company

Scope of Work:

• Support network infrastructure projects
• Provide support to resolve network incidents and issues
• Provide post-cutover support for various projects as directed by IT Network team
• Participate in project meetings, discussions, and handover of projects.
• Draft, review and submit project related documents/ reports/ metrics as and when required
• Troubleshoot project related issues and resolve such issues
• Manage and monitor system utilization and performance during pre-project and post-project cutover
• Any other tasks or works as and when requested and assigned by the Company

Requirements

• Experience relating to network switching, routing, and network security environment
• Formal training & certification in Cisco Certified Network Associate and Cisco Certified Network Professional or equivalent certification
• Strong technical working knowledge Cisco network switches and Firewalls
• Hands-on experience configuring and managing medium to big size networks

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Introduction

Firstly, we focus on the development and implementation of Web/Mobile-based solutions, ensuring the selection of appropriate technologies and creating a scalable and secure architecture. Secondly, we play a pivotal role in shaping the online product offerings by collaborating with stakeholders to understand user needs and translating them into effective experiences. Lastly, from a management perspective, we oversee the overall development process, ensuring efficient project management, resource allocation, and continuous improvement based on analytics and user feedback. Together, these responsibilities contribute to the successful delivery and management of Web/Mobile-based products and services within the Client Arch organization.

Responsibilities:

- Be responsible for overseeing the management of our team and driving future plans. You will play a crucial role in setting strategic direction, optimizing performance, and ensuring successful implementation of architecture initiatives.

Team Leadership:

- Lead, inspire, and manage a team of architects, fostering a collaborative and high-performing culture.

- Set clear goals and expectations, aligning the team's efforts with TikTok's overall objectives.

- Provide guidance, mentorship, and support for the professional development of team members.

Strategic Planning:

- Develop a compelling vision and roadmap for the architecture team, considering industry best practices and emerging technologies.

- Collaborate with stakeholders to understand business requirements and translate them into actionable plans and initiatives.

- Stay updated on the latest trends and advancements in architecture, assessing their potential impact on TikTok's future plans.

Project Management:

- Oversee the planning, execution, and delivery of architecture projects, ensuring they are completed on time, within budget, and to the highest quality standards.

- Collaborate with cross-functional teams, including product managers, engineers, and designers, to integrate architecture initiatives seamlessly.

- Monitor project progress, identify and mitigate risks, and provide regular updates to stakeholders.

Performance Optimization:

- Continuously evaluate the performance and scalability of TikTok's architecture, identifying areas for improvement and optimization.

- Implement best practices, tools, and technologies to enhance performance, security, and user experience.

- Work closely with infrastructure and operations teams to ensure smooth deployment and operation of architectural solutions.

Collaboration and Communication:

- Foster strong collaboration and communication between the architecture team and other relevant departments, stakeholders, and teams.

- Serve as a liaison between the architecture team and executive management, providing regular updates, insights, and recommendations.

- Encourage knowledge sharing, cross-team collaboration, and the adoption of industry standards within the architecture domain.

Qualifications

- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

- Proven experience in managing and leading architecture teams, with a successful track record of project delivery.

- Strong technical background in technologies, frameworks, and architectures.

- Deep understanding of performance optimization, scalability, security, and user experience principles.

- Proficiency in project management methodologies and tools, with the ability to prioritize and manage multiple projects simultaneously.

- Excellent leadership, communication, and interpersonal skills to effectively collaborate with stakeholders at various levels.

- Strategic thinking, problem-solving, and decision-making abilities with a focus on achieving business objectives.

- Knowledge of industry trends, emerging technologies, and best practices in architecture.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities:

• Lead and manage a team of Field Application Engineers.
• Collaborate with sales teams to understand customer requirements and provide technical solutions.
• Provide technical guidance and support to Field Application Engineers in customer engagements.
• Develop and maintain relationships with key customers and partners.
• Manage and prioritize multiple projects and resources.
• Ensure timely and successful completion of customer projects.
• Conduct performance evaluations and provide coaching and mentorship to team members.
• Work closely with cross-functional teams to drive continuous improvement and innovation.

Requirements:

• Diploma/ITE in Electrical Engineering, AV Technology, or equivalent.
• At least 5 years of experience in post-sales technical support for audio visual products is preferred.
• Prior experience in automation programming will be an added advantage.
• Strong technical knowledge and understanding of audio-visual systems and equipment.
• Excellent troubleshooting and problem-solving skills.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Overview

Microsoft Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft's cloud services and our team is focused on delivering high quality infrastructure to support cloud operations. As Microsoft’s Cloud business continues to mature, our infrastructure expansion accelerates, and Data Centers are central to this growth. To support this, the acquisition and development of our owned, designed, and constructed Data Center facilities will scale to meet the demands of our customers, while we also continue to lease and acquire Data Center capacity at pace, particularly in our high growth markets, working closely with Data Center operators in each region, and across the Globe.

The Lease Program Manager is accountable for driving on-time delivery of lease construction projects for the region. The Lease Program Manager will partner closely with the Construction Project Managers, Lessors, Data Center Engineering team and supporting consultants to ensure that each project is tracked, risk assessed, and the issues are resolved in a timely manner to minimize the business impact. The Lease Program Manager is responsible for triaging project delays to predict Ready for Service (RFS) and apply mitigation action plans, based on Lessons Learned from previous projects and industry best practice.

The Lease Program Manager will coordinate with the Data Center Operations team to ensure that the turned over Data Center has met the Microsoft standards, and the lessor has complied and delivered their technical commitments.

The Lease Program Manager is responsible for ensuring all Technical Open Items (TOIs) and Design Implementation Pending (DIP) items are closed by respective parties prior to RFS certification acceptance by key stakeholders.

The Lease Program Manager will also be actively involved during the site due diligence SOQ stage to ensure that contractual RFS date has incorporated known dependencies and stakeholders sign off and as well as driving process improvements in alignment with our organizations Objectives & Key Results (OKRs).

The role of the Lease Program Manager requires strong interpersonal, communication and organizational skills, ability to self-direct, strong background in data center design, engineering, controls, and operational requirements and an emphasis on project/construction management, and datacenter lease market experience.

Responsibilities

Business Processes:

• Own the successful delivery of your organization’s OKRs (Objective and Key Results) related to critical delivery of RFS milestones across your portfolio.
• Facilitate decision-making to drive solutions and apply influence, strategies to identify options and recommend solutions.
• When the Lease contract has been executed, setting up and managing, reporting forums to assess construction, and commissioning progress, understanding and manage risk and coordinate with stakeholders.
• Applying a ‘growth-mindset’ philosophy to the day-to-day tasks and ensuring that any deficiencies identified within the processes/framework are addressed and improvements are implemented.
• Conduct Root Cause Analysis (RCA) for lease construction delays and drive deployment of solutions that can be socialized globally across lease projects.

Communication:

• Bridge the gap between DCD construction, lessor, and the lease team. Act as a single point of contact representing the lease team for construction project development and delivery.
• Coordinate meetings and activities on issue resolutions to resolve construction delays.
• Report project progress, risk matrix, delays, root causes and mitigations as required.
• Ensure data accuracy of your project status across cross-organizational reporting.

Accountability:

• On-time delivery of lease construction projects for the region.
• Ensure that the turned over Data Center has met the Microsoft standards, and the lessor has complied and delivered their technical commitments.
• RFS certification compliance tracking and reporting.
• Tracking and closure of Design Implementation Pending (DIP) and Technical Open Items (TOIs) by respective functions.
• Predict RFS delays and apply mitigation.

Qualifications

• Bachelor’s degree in construction project management, Architecture, Civil/Electrical/Mechanical Engineering, or related field AND 5+ years related experience.
• Knowledge of the Data Center industry, operators in region and market dynamics is preferred.
• Knowledge of real estate and mission critical environments, such as Data Centers
• Strong collaborator, working closely with multiple teams and subject matter experts.
• Confident, takes ownership, willingness to “do what it takes” to get the job done with proven experience leading complex negotiations/initiatives to successful completion.
• Strong analytical, creative thinking, written, and verbal communications skills.
• Proven ability to apply critical thinking in complex situations.
• Willing to travel as needed (up to 25%).
• Experience with corporate communications.

Preferred, not required:

• 5+ years of experience in construction or engineering of data centers/Mission Critical Facilities.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

#COICareers

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Description & Major Responsibilities:· Service Engineers install, service, support, upgrade and maintain product· To perform a variety of moderate to complex assignments· Diagnose equipment problems and make repairs or adjustment· Understand system parameters and interactions to allow process development and extensive electronic troubleshooting· Being a Service Engineer, this person is to support the team in meeting customers’ expectations and company’s expectations· Able to support technically inclined· Direct support to customers’ fab and the workforce to ensure customer satisfaction amongst our customersRequirements:· To attend weekly meeting and presentation· To write technical report· To handle specific jigs during service jobs· Assist other colleagues to perform higher-level job like robot teaching & sub-units· To perform 24x7 standby duties based on roster· To perform ad-hoc shift work when needed when required.· To perform ad-hoc delivery work· Able to setup machine/installation/modification/servicing/trouble shooting/repair· Able to work irregular hours when required· Proficient in Microsoft Office programs· Demonstrate ability to work effectively with team members and customers· Excellent troubleshooting and repair skills· Require good communication skills, documentation and customer service skills

2. SKILLS

Job Description:

• Responsible for corresponding solution planning and design, technical proposal write up, business quotation & presentation, solution clarification, contract negotiation, etc.

• Analyse the competitor information, develop and execute competitive strategies

• Work closely with account team for identifying business opportunities, conduct business development opportunities and follow through company strategy.

• Responsible for mid-high level customer relationship management.

• Conduct technical workshop for customers, analyse the existing problems and challenges of customers' existing networks, combined with industry development trends, to put forward future-oriented network design & solution.

• Work closely with customers, engineers and vendors to address and track end-to-end solution related issues.

• Responsible for project tasks assigned and to handle the tasks well within the given schedules.

• Provide coaching and mentoring for junior engineer(s), to ensure that the knowledge transfer is smooth and junior engineer(s) always perform up to company expectation.

Job Requirements:

• Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Computer Science/ Information Technology, Engineering (Computer/ Telecommunication), Engineering (Electrical/ Electronic) or equivalent.

• Minimum 3 years of working experience in telecom industry with fix network solution and technology understanding,

• Has the capability to handle XGSPON/GPON, IP and WDM solution design and network analysis.

• Have E2E configuration and solution design experience for fixed network solutions

• Vendor or Operator experience is essential.

• 5G knowledge and project experiences is preferred.

• Knowledge about Huawei solutions and products is preferred.

• Team player, self-motivated, result-oriented and highly independent.

• Experience in marketing & sales will be an added advantage.

• Experience in pre-sales, bidding / service sale is preferred

• Good product/solution presentation and negotiation skills.

• Ability to communicate bilingually in Mandarin and English is essential in order to liaise with Chinese speaking head office, stakeholders, counterparts and customers.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Responsibilities

• Oversee the Geographic Information System (GIS) solutions integral to Operating System Support (OSS), including inventory management, service provisioning, and overall GIS management and operations. As part of IT leadership team, this individual will be expected to provide technical leadership and consultation across the organization. S/he will also leverage the expertise in web technologies and GIS effectively to meet business and operational requirements.
• Lead the design and implementation of GIS solutions by collaborating with internal stakeholders and external partners.
• Analyse and interpret business requirements to ensure the GIS solutions align with operational demands and strategic goals.
• Oversee the GIS inventory management processes and Standard Operating Procedures (SOPs), identifying and addressing discrepancies or gaps.
• Manage vendor relationships, including the oversight of incident, service, and problem management, as well as negotiating and monitoring Service Level Agreements (SLAs).
• Handle the GIS-related budgeting and contractual agreements, ensuring timely renewals and adherence to financial guidelines.
• Review technical specifications and assess proposed solutions to ensure compatibility and alignment with business needs and technical standards for OSS/BSS environments.
• Lead change management and problem management initiatives to maintain and enhance system functionality without affecting existing features.
• Supervise regular system maintenance activities, including database maintenance and generating business and regulatory reports.
• Conduct regular review meetings with team members to gather feedback, discuss progress, and identify areas for improvement.
• Manage technical projects from initiation through to successful implementation, monitoring progress and continuous improvement.
• Develop and maintain a competent team capable of providing second and third-level support for all GIS and related applications.
• Ensure continuous development and training of team members, particularly in application software configuration, programming, enhancement, and testing.
• Maintain strict access controls and change management protocols to ensure the integrity and security of GIS systems.
• Provide timely technical support during audits and ensure GIS applications are prepared for disaster recovery (DR) scenarios.
• Independently engage with user departments to gather requirements, present solutions, and system changes, and discuss potential workarounds.
• Foster a collaborative environment and share knowledge extensively within the team to enhance collective expertise.
• Undertake any other tasks as assigned by the Director of Information Technology or the Executive Director, which may include ad hoc projects and initiatives.

Requirements

• Degree in Information Technology, Computer Engineering, or equivalent, proven experience managing GIS systems and projects, preferably in a telecommunications or similar technical environment.
• Minimum 10 years of related work experience with at least one GIS (e.g., GE Smallworld, Hexagon/Technology, ESRI) and Web Technologies, including Magik, Java, and .Net programming languages.
• Strong understanding of web technologies, database management, and software development.
• Excellent leadership skills with experience in managing cross-functional teams.
• Strong vendor management and negotiation skills.
• Able to work independently and as a team, a highly motivated and goal-oriented individual.
• Ability to think strategically and solve problems effectively.
• Logical thinking/ approach to problem-solving in a time-sensitive, challenging environment.
• East, 5 days, 830am to 6pm.
• Job Reference: L475WRX7

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Role: Technical Delivery Manager

Job Level: More than 10 years of relevant experience (L4)

Job Title: Technical Delivery Manager

Job Objectives

The Technical Delivery Manager is responsible to deliver IT project(s) and change requests that span across multiple business units. Manage resources, schedules, financial and adhere to stage gate quality and SDM control guidelines throughout the full systems development life cycle.

This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery.

The Technical Delivery Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified boundaries of time and cost and to achieve the potential benefits.

Key Responsibilities

Stakeholder and Communications Management

· Manage all aspects of project and change request engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues

· Continually manage project and change request expectations while delegating and managing deliverable with team members and stakeholders

· Determine the frequency and content of status reports from the project and change request team, analyse results and troubleshoot problem areas

· Deliver appropriate and effective executive level communication

· Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership and business stakeholders

Process and Delivery Execution

· Manage a portfolio of complex initiatives that span one or multiple lines of business

· Full project life cycle ownership to ensure successful project delivery

· Manage all aspects of the projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives

· Prepare detailed project plan for all phases of the project

· Ensure assignment of adequate resources to achieve project objectives in planned timeframes

· Manage the day-to-day project activities and resources and chairs the project management team meetings

· Understand interdependencies between technology, operations and business need

· Manage project scope and changes

· Act as an internal quality control check for the project

· Manage ongoing quality control and participate in quality issue resolution

· Delegate tasks and responsibilities to appropriate personnel

· Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

· Ensure that projects and change requests are proceeding according to scope, schedule, budget and quality standards

· Manage project and change request issues and risks to mitigate impact to baseline

Qualifications and Skills Required

· Bachelor’s Degree in appropriate field of study or equivalent work experience

· Proven working experience in IT project management in a banking environment and in treasury products related.

· Project Management Professional (PMP) / PRINCE II certification is a plus

· Murex knowledge is a plus

· Excellent client-facing and internal communication skills

· Excellent written and verbal communication skills

· Solid organizational skills including attention to detail and multitasking skills

· Ability to multi-task and perform well under pressure

Job Title: Technical Sales Manager (Welding Solutions)

Our Client: Our client is a leading provider of advanced welding solutions and technologies, catering to a diverse range of industries in the Asia-Pacific region. As a subsidiary of a global multi-industrial company, they are able to leverage the expertise and innovation of its parent company to deliver high-quality products and services. Specializing in welding equipment, consumables, and accessories, they offer cutting-edge solutions that enhance productivity, quality, and safety. With a strong commitment to customer support and technical excellence, my client is dedicated to helping its clients achieve superior welding performance and efficiency in their operations.

The Responsibilities:

• Efficiently manage your assigned territory, focusing on key accounts and activities, and utilize both internal and external resources effectively
• Develop and execute account plans and associated actions with strategic end users and partners to increase sales and market share
• Maintain a continuous pipeline of sales opportunities by prospecting for new business, consistently tracking progress, and advancing opportunities
• Influence key decision makers in major accounts by aligning the product value proposition with customer pain points and challenges and excel at tailoring value to the account’s business needs
• Manage existing partner relationships, identify new partners, and collaborate on growth strategies for distributor partners
• Implement training programs covering product knowledge, marketing initiatives, and business processes
• Organize and conduct product trials and demonstrations to support conversions and cross-selling opportunities, leveraging technical specialists as needed
• Communicate effectively at all levels, building strategic relationships both internally and externally

The Requirements:

• Bachelor’s Degree in Engineering (Materials Science, Electrical, Welding) or Business
• At least 6 years of industry experience as an account manager for industrial products, preferably in the welding industry
• Technical aptitude to sell a comprehensive product portfolio, preferably in welding
• Ability to build effective account plans, manage sales opportunities, and maintain strong account management practices
• Ability to communicate effectively and build relationships at all levels (key decision makers, users) within end user and channel partner organizations
• Strong value selling skills with the ability to convert new business opportunities
• Excellent communication, presentation, time management, and interpersonal skills
• Willingness to travel

Location: Singapore

All shortlisted candidates will be contacted 

RGF Privacy Policy - https://www.singapore.rgf-professional.com/privacy-policy 

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep 

JO Reference: JO-240520-353356

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Drive end-to-end delivery of programs/initiatives which include defining objectives & outcomes, proposing approach and establishing process and governance framework.
• Track initiative/program status and provide progress updates into the governance meetings with stakeholders. Highlight risks and issues. if any.
• Partner Learning & Development team and Tech SMEs to drive tech competency across Tech teams, ensure fit for role.
• Collaborate widely with RMG, EASRE and Tech teams to strengthen tech risk culture, embed risk mindset and behaviours.
• On consequence management, consolidate the list of breaches and/or incidents on a quarterly basis to highlight hotspots and key themes, skill deficiency at Tech EXCO for management oversight and intervention, if required.
• Support Genesis Project which enable Platforms to seamlessly Plan, Track and Adapt their resource allocation, provide technology spend transparency.
• Support on business management and adhoc initiatives, if any.

Requirements

• Bachelor’s degree with at least 8-10 years of experience preferably with exposure in Banking and Finance industry and in Technology environment.
• Self-driven, resourceful and able to multi-task.
• Detailed and meticulous with strong data analytical, problem solving and execution skills.
• Able to influence decision-making through clear storytelling; simplify complex concepts and deliver the ideas in a clear and concise manner.
• IT savvy, proficient in MS Excel and Power point skills.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Key Responsibilities

• To provide reliable leadership and support through the SDLC phases.

• To identify early and escalate critical delivery showstopper with proper context timely and to propose viable solutions or workarounds where possible.

• To deliver assigned project from start to go-live.

• Work with multiple internal and external teams in implementing projects.

• Perform impact analysis on Change Requests and document proposed solution and estimated required effort.

• Review and contribute to test planning for SIT and UAT.

• Setup and maintain application platforms in Linux/Unix, Oracle environment.

• Coordinate and support System integration testing and UAT.

• Change management and application implementation support using Aldon, Control-M/Tivoli/Autosys.

• Work with Infra and change management teams for application deployment activities in DevOps environment.

• Investigate, review audit and security findings and propose and effect mitigation and resolution solutions post governance approval.

Key Requirements

• Experience Level: 6 to 12 years.

• Experience in understanding ETL requirements for Compliance related systems (NetReveal, Actimize, etc.)

• Working knowledge in Linux and Oracle based applications.

• Working/hands-on experience with the setup/configurations of Informatica PowerCenter preferred.

• Minimum 3 years of financial services industry experience.

• At least 5 years of ETL domain experience preferred