Total 3,750 customer service manager job vacancies in Information Technology category in Singapore

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution.

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons con

Job description

As a Program Manager in the Regulatory PMO you will work with members of Regulatory Affairs and act as the central project manager in partnership with counsel, to coordinate how Google responds to inquiries and investigations by government and regulatory agencies worldwide. You will also partner with teams across Google and Alphabet’s Legal, Public Policy, Finance and product areas to support the handling of some of the most important issues for the company today.

Qualifications

Job responsibilities

• Partnering with legal counsel, product teams and other cross-functional stakeholders to drive tasks, share information and implement project management principles upon most matters (including litigation, internal investigations and regulatory requests).
• Identify opportunities for process improvement initiatives and knowledge management projects and, where appropriate, helping develop and socializing practices.
• Identify bottlenecks and fielding escalations to stakeholders, and assisting with providing internal recommendations.
• Facilitating global, cross-functional working groups and influencing a broad range of stakeholders including executives.
• Facilitating critical decision making while also managing timelines.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 3 years of experience in program or project management.

Preferred qualifications

• Experience supporting litigation, trials or responding to regulatory inquiries.
• Experience in managing matters and cases, effectively handling multiple stakeholders under deadlines, such as trial or hearing preparation.
• Ability to make connections across teams and issues, excellent business judgment and thinking skills.
• Ability to navigate ambiguity and manage through influence, while handling multiple timelines and projects.

Position Summary

The IT Disaster Recovery Programme Manager will lead the end-to-end disaster recovery life cycle at BCS which includes business impact analysis, planning, testing and governance. The incumbent will partner the IT leadership team to prepare applications, infrastructure, and systems in the event of a technology disruption.

Key Responsibilities

• Design, implement and improve cross-functional programmes that enable the recovery of critical IT business functions and systems.
• Collaborate with IT leaders and relevant teams to develop enterprise disaster recovery plans and strategies to meet the business’ RTO and RPO.
• Implement and maintain backup and recovery technology setup (on-prem and on cloud).
• Ensure new applications, systems and infrastructure introduced have clear disaster recovery requirements and solutions.
• Work closely with the Event Management team, Business Continuity Programme (BCP) team and IT Leaders during a crisis event to coordinate the disaster recovery responses and recovery.
• Conduct annual disaster recovery exercise to validate the effectiveness of recovery plans and report test results to IT Leaders and BCP team.
• Schedule and coordinate call tree and recovery exercises for all IT systems.
• Create and maintain documentation for disaster recovery procedures
• Work with Data Center department to ensure understanding and alignment of the Operating Center recovery plan.
• Partner with IT Leadership to ensure vendors supporting the business have the appropriate service level recovery standards and agreement in place, which align with BCS’ standards and requirements.

Requirements

• Bachelor's degree in engineering or equivalent
• At least 10 years of experience in IT Operations, network, database, systems, servers and applications administration.
• Experienced in designing, implementing and managing IT disaster recovery programme
• Self-starter and thrive in a dynamic and fast-paced environment
• Strategic and has a long-term vision for the business
• Results-oriented, possess good planning, organizational and negotiation skills
• Skilled at building and maintaining relationships across all levels in the organization

Job Description:

Team Management:

Lead the work of the application development and maintenance team to ensure that team members' work aligns with project goals, fostering teamwork and an efficient work environment.

Requirements and Project Management:

1. Communicate with business departments to understand business needs and provide recommendations for system development.

2. Develop project plans, budgets, and resource allocation strategies, monitor project progress, and promptly address issues.

Application Development and Solution Design:

1. Drive the branch's self-developed application projects, including but not limited to: requirements gathering, requirements analysis, system design, functional documentation, full-stack development, testing, and production deployment-related tasks.

2. Lead the planning and construction of application system architecture, ensuring the sustainable development of the application system.

3. Organize second-line production issue troubleshooting and provide technical support for existing application systems.

Job Requirements:

• A Bachelor's degree or higher in Computer Science, Information Technology, Data Science, or a related field.
• Bilingual in English and Chinese so as to commmunicate effectively with our Head Office and Chinese-speaking customers.

Work Experience:

At least 10 years of experience in application development, maintenance, and project management within the information technology field. Prior experience working in a bank or financial institution is preferred.

Technical Skills:

Proficient with application development, system maintenace, with experience in managing the application development lifecycle, including requirements analysis, design, development, testing, and deployment.

Proficient with software developing frameworks and mainstream databases.

Project Management Skills:

Well-versed in project management methodologies (e.g., Agile, Scrum, Waterfall) and capable of effectively managing multiple projects.

Leadership and Communication Skills:

Strong team leadership and personnel management skills. Excellent communication abilities, with the capacity to collaborate effectively with both technical and non-technical stakeholders.

• Well Established Company
• Basic $5500 - $6000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working day: Monday to Friday
• Working hours: 8.30am to 6pm

Job Responsibilities:

• To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer
• To successfully completely New Product Introduction (NPI) projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects
• To engage and work with customers on product specifications, requirements, costs, schedules, and quality
• To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ)
• To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes
• To update the status of on-going programs to the management
• To consistently pursue for new customers
• To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma / Degree in Mechanical Engineering/Precision Engineering or relevant qualification with minimum 2-3 years relevant working experience
• Knowledge with practical experience in the field of plastic injection and injection tool fabrication, or mechanical product design is needed

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description

IIJ Global Solutions Singapore Pte. Ltd., is a subsidiary of Internet Initiative Japan (IIJ), Japan’s first commercial Internet Service Provider. The company offers a wide range of IT solutions, including high-quality network services, cloud computing, and advanced security products, tailored to meet the diverse needs of businesses in Singapore and the Asia-Pacific region.

Leveraging its expertise in ICT services and network solutions, the company develops and executes strategies to expand its business, with a focus on high-margin services. To support this growth, we are seeking a Technical Sales Manager to drive these initiatives and contribute to the company’s success in delivering innovative, customer-centric solutions.

Strategic Planning and Proposal Development

Design and propose comprehensive SASE (Secure Access Service Edge) solutions to senior management (CxO-level executives)/board member of key clients, addressing enterprise-level security and network access challenges.

Develop strategies that incorporate practical knowledge of cybersecurity laws across Asian countries, including Singapore, Thailand, China, and Japan, to create proposals that meet regional legal and security requirements and ensure all solutions are compliant with both international standards and local regulatory frameworks, balancing security needs with legal obligations.

Develop and deliver tailored strategies for secure cloud and network access, ensuring alignment with customers’ overarching business and IT goals.

Create impactful business cases and presentations that highlight the value of SASE technologies for enterprise environments.

Market Development and Sales Framework

Establish a scalable sales framework for promoting high-margin services provided by the company’s headquarters.

Identify and capitalize on business opportunities in the Singaporean market, ensuring offerings align with both local customer needs and broader company objectives.

Collaboration and Customization

Collaborate closely with cross-functional teams such as product development, engineering, and sales teams including the headquarters, to tailor services for the Singapore market.

Facilitate effective communication between local and global teams in Singapore, Indonesia, China and the headquarter in Japan to ensure seamless service delivery and alignment with strategic priorities.

Gather market feedback to guide the customization and localization of SASE, SOC and other ICT solutions.

Leadership in ICT Innovation

Lead the integration of cutting-edge ICT technologies, including SASE platforms, to enhance the company’s service delivery capabilities.

Innovate new approaches for leveraging cloud-based and secure networking technologies to improve customer experience and operational efficiency.

Drive initiatives to continuously refine and expand the company’s ICT service portfolio, ensuring competitiveness in a dynamic market.

Customer Engagement and Experience

Serve as a trusted advisor to key clients, offering insights and recommendations on advanced ICT solutions tailored to their business needs.

Ensure a high level of customer satisfaction by overseeing the end-to-end delivery of proposed solutions, from initial engagement to implementation.

Monitor customer feedback and industry trends to proactively address emerging needs and challenges.

Job Requirements

1. More than 10 years of experience in the ICT, network infrastructure industry in particular as technical sales. Successful candidate is required to have sales experience in ICT industry within the last 3 years.

2. More than 10 years in implementing ICT network and security products and solutions as part of foreign-affiliated ICT company’s headquarters. Demonstrated ability to manage and coordinate multiple sales channels, including contracts handled at both the headquarters and local levels, ensuring alignment with regional and global business objectives.

3. More than 10 years of experience in creating and delivering impactful technical sales proposals to senior management (CxO-level executives)/board member of key clients which are multinational and large enterprises such as globally listed companies, effectively aligning ICT services like network, security, and SOC solutions with business challenges and corporate objectives.

4. More than 3 years of expertise in designing and customizing Secure Access Service Edge (SASE) solutions, integrating cloud-based security and networking capabilities to meet clients’ unique needs and ensure seamless, secure access. Successful candidate is required to have experience in developing proposals involving multi-vendor solutions, including but not limited to Prisma Access, Zscaler, Cloudflare, Cato Networks, demonstrating flexibility and depth of knowledge across various technologies.

5. More than 10 years of experience in leading and collaborating with engineering teams across multiple countries, such as Singapore, Indonesia, China, and the headquarters team in Japan, including directing regional teams while based at a development hub to deploy and install SASE components like Prisma Access, Zscaler, Cloudflare, or Cato Networks while ensuring operational efficiency.

6. Practical knowledge of cybersecurity laws across Asian countries such as Singapore, Thailand, China and Japan, with the ability to make comprehensive proposals that address regional legal and security requirements.

7. Strong knowledge of security solutions, including SOC services, with skills to develop and present comprehensive offerings that cover threat monitoring, incident response, and vulnerability management.

8. Ability to manage network troubleshooting, incident resolution, and collaborate with engineers and vendors. Willingness to handle on-call duties, oversee after-hours and holiday work, and maintain service quality in a 24/365 environment.

As a Senior Program Manager, you will be supporting our business and its senior leaders by developing and operationalizing high impact strategies that drive growth and improvements in the business. You will be expected to drive analysis and work closely with cross-functional leaders throughout the company with minimal supervision.

Strategic projects can vary from short-term market investigations to long-term analysis focused on evaluating areas such as adjacent market opportunities, formulating strategic priorities and operational plans, conducting market and customer research to drive new opportunities for growth, uncovering customer and competitive insights, and driving business initiatives (example include tuning of current businesses, go-to-market optimization, portfolio analysis, and other growth initiatives). Typical projects require the ability to work in cross-functional teams comprising of leaders from business units and functional groups. You will also partner with the leadership team to drive business cadence, measure and track critical initiatives, and assist in the preparation of content for Executive discussions.

In this role, you will work on highly complex problems, gain insight into the strategic and operational issues which are forefront in the minds of the leadership team, have exposure to senior-level decision making, and establish relationships with people across the entire company.

As such, we are looking for a Senior Manager who is an effective influencer, knowledgeable about the business, who can rapidly demonstrate impact and value to the organization. A candidate must excel in all areas of strategy and operations including project management, business analysis, problem-solving, cross-functional team management, executive communication, consensus building, and people development. A successful Senior Program Manager will be able to function well in a high-growth, fast-paced environment and will be comfortable with ambiguous situations. Prior experience in strategy/program/change management is a must.

Qualifications

Job Responsibilities/ Job Description

• Work on key strategic projects for ServiceNow; work cross-functionally to structure problems, and drive solutions and actionable recommendations and results through a rigorous, data-driven process.
• Help drive the operational cadence of various businesses and functions to drive the definition, measurement, and tracking of key strategic and operational initiatives.
• Develop project scopes and objectives, involving all relevant stakeholders
• Coordinate internal resources and third parties/vendors for the flawless execution of the project. Ensure that assigned projects are delivered on-time, within the scope, and within budget
• Manage the relationship with all stakeholders, third parties/vendors
• Measure project performance using appropriate systems, tools, and techniques. Create and maintain comprehensive project documentation
• Perform risk management to minimize project risks
• Provide regular updates on the project to senior management stakeholders. Support senior executives in developing key presentations for internal and external audiences

Qualifications

• 10+ years total work experience and minimum 5+ years post-MBA experience
• Minimum 3 years with a top-tier management consulting firm, followed by strategy and operations/program manager role at an enterprise software/technology company
• Preferred candidates will have Sales Strategy, Operations, or Execution experience in the enterprise software/technology industry
• Experience working on large strategic initiatives from framing the problem, conducting research/analysis, building business and operational plans, and driving execution through to success; ability to multitask
• Strong communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing; comfort in business and technical discussions
• Effective at building relationships, collaborating, and influencing others; experience working with senior executives across various geographies and functions
• Strong people development and influencing skills; able to build and drive extended and virtual teams
• Strong team player who is also an independent thinker
• Strong analytical skills to work on complex business issues with minimum supervision
• Self-starter who enjoys working in a fast-paced, collaborative, and innovative high-growth environment
• Software industry domain expertise and the ability to understand complex technology problems is a plus

Key Roles & Responsibilities

The Snr Executive / Asst Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the Company's Excel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

Company's Framework & SMM Knowledge Repository

1. Assist in the development, management, and implementation of the SingEdExcel framework across schools.

2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.

3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.

4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.

5. Assist in organising professional learning sessions for school leaders on the SingEdExcel framework and SMM Knowledge Repository.

EduTrust Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.

2. Assist in reviewing EduTrust-related documents.

3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.

2. Support in conducting data protection risk assessments and audits across all schools.

3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.

4. Coordinate data protection training and awareness programmes for staff.

5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Job Specification

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.

• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.

• Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.

• Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.

• Experience with quality improvement initiatives and system implementation is highly regarded.

• Strong analytical skills and attention to detail, with an aptitude for data review and analysis.

• Prior experience in the education industry is preferred.

• Proficiency in Micros

Profile of Competency

• Excellent communication skills.

• Ability to work independently and as part of a team.

• Ability to manage multiple projects simultaneously.

• Ability to work under pressure and meet deadlines.

• Commitment to continuous improvement.

• Passion for education and school improvement.

• Understanding of local and regional data protection laws and best practices.

• Ability to manage and implement data protection projects within set timelines and budgets.

• Commitment to maintaining the highest levels of integrity and confidentiality.

Other Professional Qualifications

• Completion of relevant training programmes in data protection and/or privacy laws.

• Any additional certifications in quality management or project management will be beneficial.

Industry: Education / International schools

Working hours: 8.30am to 5.30pm / Mon-Fri

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Product area

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

Qualifications

Job responsibilities

• Manage network infrastructure capacity delivery programs.
• Solve technical issues revolving around network port capacity, physical cabling installation, network equipment capacity, project scheduling, and logistics.
• Bring technical experts together to communicate and help develop solutions.
• Manage and nurture relationships between cross-functional teams, including external parties/vendors.
• Identify process and communications breakdowns, while developing and driving solutions to remedy the issues.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• 5 years of experience managing large-scale and dynamic programs, with competing resource requirements and priorities

Preferred qualifications

• 5 years of experience managing cross-functional or cross-team projects.
• Data Center operational background and demonstrated excellence.
• Familiarity with data center, networking, or telecom operations
• Excellent analytical, quantitative and problem-solving skills coupled with strong presentation, negotiation and organizational skills.
• Experience within complex organizational settings (e.g., PMO, geographic dispersion, etc.).
• Co-location and Large Scale Data Center operational experience.

Responsibilities:

• Primary point of contact for a portfolio of global institutional/VIP clients.
• Developing trust relationships and locate growth opportunities for cross selling.
• Expanding the relationships with existing customers by sustained communication, understanding of their needs.
• Building key customer service processes and systems, formulating management rules, and tracking the status of key customers.
• Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions.
• Leading the client manager team, coaching junior employees

Requirements:

• At least 5 years working experience in prestigious private banks/ family office with strong product knowledge.
• At least 3 years working experience as the team leader
• Industry experience in Fintech is a must.
• Strong client management skills including maintaining strong relationships, organizing client profile and incentive client business activities, etc.
• Strong communication skills, ability to be flexible in a variety of situations.
• Ability to work under pressure.
• Passionate about Fintech. Industry experience is highly preferred.
• Proficiency in English is a must to facilitate communication with a wide portfolio of clients.

Sport Programme Manager (Healthy Workplace Ecosystem)

Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.
Working days: Mon - Fri
Working Hours: 930am - 6pm (On standby to acknowledge messages after working hours when necessary)
Working location: Ubi Ave 3, Singapore 408868
Salary: $3,500 to $5,000 [depends to experiences]

Job Responsibilities:

• Planning and executing health and fitness activities in workplaces for working adults.
• Conduct regular venue visits/audits
• Content creation for festive/thematic activities
• Maintain close communication with stakeholders
• Ability to work with both in-house and external providers to ensure project success
• Monitor KPIs to ensure delivery of key project outcomes
• Generate monthly report for stakeholders
• Responsible for acknowledging messages in the HWE (Healthy Workplace Ecosystem) Facil group chat, triggering BAP cancellations and informing HPB after working hours.

Requirement:

• Diploma/Degree in any discipline from a recognized institution are welcome.
• To possess at least two to three years of relevant working experience
• Applicants who can start work immediately or at a short notice will have an advantage.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

As part of Front-End Operation Office, Organization Effectiveness and Leadership Development, you will be responsible for working with leadership team to design, deliver, and manage organizational development, program, communication and initiatives that engage, grow, and retain our talents and foster a great place to work for all.

Responsibilities:

Develop and drive aligned strategy and direction

• Partner with leaders and cross-functional group to develop strategies and systematic programs to create and sustain a culture that engage and advances the organization capabilities and effectiveness.
• Translate these strategies/programs into solutions, processes and policies that are practical, efficient, and reflective of Micron’s mission, value, and business objectives.
• Build program infrastructure and project scope, goals, deliverables, timeline, and resource requirements in collaboration with sponsors and stakeholders and assure a rational roadmap.
• Determine success indicators to periodically evaluate effectiveness of program to foster continuous improvement and innovation
• Partner with other strategic office and functional groups to develop multi-year strategies for staffing, onboarding, mentoring and career development
• Constantly identify risk, opportunity, and reaction to change of business situation and adjust our strategies and approaches, through research, literature study, benchmarking, industry news, diagnose, and analysis
• Foster relationship with network and sites organization to standardize best practices across the network

Identify and improve current process for maximum efficiency and productivity

• Relentless discover opportunity to streamline operation and maximize operational efficiency
• Provide independent, informed, unbiased insight including on the ground feedback
• Establish structure and manage program dependencies, prioritize programs, track program milestone and deliverables
• Drive a cohesive approach aligning to Change Management activities including communications planning, reviews, training, and stakeholder management.
• Manage the definition, refinement, and implementation of core methodologies and tools for business process including reporting. Facilitate transition of system and business processes from project closure to long term sustainment
• Manage key stakeholders and incorporate feedback for continual improvement of overall program and business process management
• Proactively escalate and resolve potential roadblocks by bringing to the attention of the relevant leadership and find a way for potential solutions

Setup and provide effective communication channel and governance

• Assist and communicate with executives and partners in decision-making, program management and initiative implementation
• Create and maintain cross-departmental relationships to enable leadership success
• Enhance and innovate communication channel between employees, work groups and leadership team
• Provide regular, innovative, and structured communication to all team members. Ensure Front End Operation team members are engaged, motivated and feel proud of their work
• Articulating and codifying talent and leadership principles, values and competencies that guide the organization’s culture
• Organize regular leadership summit to review, strategize and communicate Front End strategic planning, transformative initiatives, organization development and staffing plan

Talent Development

• Develop holistic and structural talent development plan, both leadership and technical for Frontend organization
• Foster teamwork and trust in the organization to achieve best-in-class result
• Embrace diversity, equality, and inclusion for all
• Engage team members from all levels to drive for best talent and best idea
• Identify and develop potential successors for long-term sustainability

Requirements

• 2 years experiences in Leadership at or above P4 position, or equivalent expertise
• Excellent communicator with senior leaders, cross functional business partners and team members
• Strong skills in decision-making, prioritization, and negotiation
• Strong teamwork, organizational development, and talent development
• Strong problem-solving skills
• Growth mindset
• Lead with Change
• Desire to be an Impact player

Maximizes yield by working on tools, the process, or wafer fabrication recipes. Troubleshoots wafer fabrication problems and performs root cause analysis. Works with other process areas to understand and control process deviations. Long-term investigation of defect issues may require extensive work with shift engineering and other functional areas. Evaluates products to ensure they meet the required design and performance specifications. Conducts research to assess process adjustment requirements and recommends process improvements or equipment changes needed to efficiently manufacture new product or part types.

Key Roles & Responsibilities

The Snr Executive / Asst Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the Company's Excel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

Company's Framework & SMM Knowledge Repository

1. Assist in the development, management, and implementation of the SingEdExcel framework across schools.

2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.

3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.

4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.

5. Assist in organising professional learning sessions for school leaders on the SingEdExcel framework and SMM Knowledge Repository.

EduTrust Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.

2. Assist in reviewing EduTrust-related documents.

3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.

2. Support in conducting data protection risk assessments and audits across all schools.

3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.

4. Coordinate data protection training and awareness programmes for staff.

5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Job Specification

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.

• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.

• Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.

• Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.

• Experience with quality improvement initiatives and system implementation is highly regarded.

• Strong analytical skills and attention to detail, with an aptitude for data review and analysis.

• Prior experience in the education industry is preferred.

• Proficiency in Micros

Profile of Competency

• Excellent communication skills.

• Ability to work independently and as part of a team.

• Ability to manage multiple projects simultaneously.

• Ability to work under pressure and meet deadlines.

• Commitment to continuous improvement.

• Passion for education and school improvement.

• Understanding of local and regional data protection laws and best practices.

• Ability to manage and implement data protection projects within set timelines and budgets.

• Commitment to maintaining the highest levels of integrity and confidentiality.

Other Professional Qualifications

• Completion of relevant training programmes in data protection and/or privacy laws.

• Any additional certifications in quality management or project management will be beneficial.

Industry: Education / International schools

Working hours: 8.30am to 5.30pm / Mon-Fri

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Job Description

• Manage the site technique team (BIM, C&S, M&E, Archi) to deliver the outcome timely and with good quality. Maintain design program by managing interfaces and monitoring progress, coordinating activities, resolving, or coordinating conflicts and issues in design packages.
• Co-ordinate design related matters with Consultants and Clients. Resolve technical problems for project team.
• Work out the shop drawing (mainly RC and Archi drawing) submit schedule and manage the submittals in orderly manner. Technical proposal composing.
• Arrange and chair regular meeting of technique team for progress monitoring.
• Ensure optimize design solutions in compliant with construction standards, regulatory framework, contractual specifications and buildability requirements.
• Ensure the construction team clearly understand the content and requirements of the latest drawings and requirements

Requirements

• Bachelor degree in Civil, Structural or in a related field recognised by the PEB Singapore.
• Minimum 10 years of working experience and 5 years in large scale Civil & Infrastructure/Building projects.
• Good knowledge and experience of RC structure works.
• Familiar with Archi works
• Exceptional technical and problem-solving skills and reasoning ability
• Ability to communicate effectively and clearly
• Must be self-motivated and able to work independently

Job Description:

• Manage the site technique team (BIM, C&S, M&E, Archi) to deliver the outcome timely and with good quality. Maintain design program by managing interfaces and monitoring progress, coordinating activities, resolving, or coordinating conflicts and issues in design packages.
• Co-ordinate design related matters with Consultants and Clients. Resolve technical problems for project team.
• Work out the shop drawing (mainly RC and Archi drawing) submit schedule and manage the submittals in orderly manner. Technical proposal composing.
• Arrange and chair regular meeting of technique team for progress monitoring.
• Ensure optimize design solutions in compliant with construction standards, regulatory framework, contractual specifications and buildability requirements.
• Ensure the construction team clearly understand the content and requirements of the latest drawings and requirements.

Job Requirements:

• Bachelor degree in Civil, Structural or in a related field accredited by Singapore's Professional Engineer Board.
• Minimum 10 years of working experience and 5 years in large scale Civil & Infrastructure/Building projects.
• Good knowledge and experience of RC structure works.
• Familiar with Archi, M&E works.
• Exceptional technical and problem-solving skills and reasoning ability
• Ability to communicate effectively and clearly.
• Must be self-motivated and able to work independently.

• Design, implement, test, and deploy end-to-end software solutions
• Collaborate closely and communicate independently with project managers, business analysts, development leads, test engineers, infrastructure engineers, and business users.
• Participate in the analysis and requirements gathering phase and help to translate requirements into technical solutions that meet client needs and expectations
• Troubleshoot the application by debugging issues, fixing bugs, identifying bottlenecks, and offering third level support.
• Build, package and release software artifacts in an automated way to all environments including production
• Be responsible for the performance, stability, reliability, and security of the application
• Proactively identify efficiency and design improvements to existing systems and processes
• Min 5+ years of technology delivery experience in software development
• Hands on experience in at least one server-side object-oriented programming language
• Experience using source code control systems and branching strategies including with hands on experience branching, merging, and releasing
• Experience with a major relational database system
• Knowledge of data structures, design patterns, architectural styles, and API designs
• Hands-on experience with JAVA (Spring, Springboot) in a Unix/ Linux environment
• Hands-on experience with relational databases, preferably MySQL, NoSQL, MDB or SQL Server.
• A team player with excellent communication and interpersonal skills.
• Experience in data ETL pipelines (including reconciliation and quality tools and techniques) an advantage
• Experience working in agile technology teams
• Ability to adapt to challenges while remaining calm in a constantly changing environment
• Experience in Agile methodologies such as Scrum.

• Singapore Based (Eunos)
• 5.5 days, Mon - Friday (8am -5pm /9am-6pm) alternate Saturday (9am to 1pm)
• Salary: $2000 - $3000
• Advanced / Higher / Certificate in Community & Social Services; Minimum GCE 'O' Level or relevant certificate
• Career Progression Opportunities

Job Responsibilities

• Assist in planning of annual calendar plan of activities for seniors and coordinating of the activities
• Assist in programme evaluation and telephone interviews/survey to gather feedback on the activities and programmes
• Manage queries and provide seniors with information and referral to services
• Monitor the supply and condition of equipment, activity materials and supplies and assist to procure items when needed
• Assist Programme Executive to manage programme budgets and resources
• Assist to maintain databases for programmes and activities
• Perform general administrative duties

Job Requirements

• Advanced / Higher / Certificate in Community & Social Services
• Minimum GCE 'O' Level or relevant certificate
• With relevant experience is an advantage

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Meta is seeking a Technical Program Manager (TPM) with large-scale network infrastructure experience. This person will be deeply involved in evolving and enhancing the global network that supports all Meta products and services. They will be responsible for the growth, reliability, efficiency, security, performance, and overall health of the end-to-end network. They will help solve some of the most challenging networking problems in the industry, drive innovative, creative and ground-breaking solutions. This person will partner closely with engineering and other cross-functional teams to understand the problem space and domain in depth, create roadmaps, prioritize based on impact and drive them through to completion. They will have a strong in backbone and edge networking with an overarching understanding of the end-to-end network architecture and a proven track record in taking on and going deep in new technical domains. This person will be extremely comfortable working with ambiguity and autonomy.

Responsibilities

• Collaborate with Networking Engineering and cross functional partners to define program requirements, set priorities, and establish scope which includes defining the roadmap and long-term strategy of the teams that you are partnering with.
• Build strong and aligned program teams to efficiently deliver on shared goals across the network infrastructure.
• Manage cross functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources accordingly.
• Develop and own communication plans to effectively and proactively communicate program status, issues, and risks to stakeholders.
• Partner with cross functional teams to drive technical analysis, design, development, testing, implementation, and post implementation phases.
• Define and track key metrics and key quality and performance indicators and drive cross functional execution of program deliverables.
• Proactively identify and analyze complex, long-term, critical infrastructure problems with engineering leaders and stakeholders.
• Influence product decisions to align with higher company initiatives.
• Drive internal and external process improvements across multiple teams and functions including reducing the manual efforts through automation.

Minimum Qualifications

• Network infrastructure engineering or network infrastructure technical product/program management experience.
• B.S. in Computer Science, Network Engineering or a related technical discipline, or equivalent experience.
• Experience managing technical network engineering programs or products from inception to implementation.
• Experience gathering user needs, requirements, and defining large scale program scope accordingly.
• Experience working autonomously across multiple teams & global regions, demonstrated critical thinking, and thought leadership.
• Experience working with technical leadership to develop systems, solutions, and products.
• Organizational, coordination and multitasking experience.
• Analytical and problem-solving experience with large-scale systems.
• Experience establishing strong working relationships across multi-disciplinary teams and multiple partners in different time zones.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• Singapore Based (Eunos)
• 5.5days, Monday - Friday (9am to 6pm) Saturday (9am -1pm)
• Salary range: SGD 2600 - SGD 3500
• Experience in programme coordination, preferably in a social service or healthcare setting; Min 1 year of relevant experience with conducting programmes
• Career Progression Opportunities

Job Details

As a Programme Executive, you will be part of the Centralised Programme Coordination Team, and will be responsible for ensuring that programmes are delivered in a consistent, effective, and efficient manner that meet the required standards of relevant policies and regulations.

Job Responsibilities:

• Plan, organise and conduct active ageing programmes to the elderly in the community.
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement
• Implement new programmes and/or services for service users based on needs.
• Conduct programme evaluation to gather feedback for all regular programmes
• Identify areas of improvement and initiate enhancements/improvements.
• Coordinate and manage stakeholders communications for programmes and services.
• Guide volunteers in executing programme activities.
• Manage programme budgets and resources.
• Work with other organisations to execute programmes.

Job Requirements

• Diploma in any discipline
• Experience in programme coordination, preferably in a social service or healthcare setting
• Min 1 year of relevant experience with conducting programmes

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Responsible for product design of overseas F&B App project including offline and online ordering.
• Communicate with product development and operation business teams across borders to promote product development, optimization and implementation.
• Collect and analyze customer feedback, and continuously optimize the user experience and interface design of the product.
• In-depth understanding of user needs, propose and implement improvement plans.
• Have data sensitivity and be good at using data analysis tools to analyze user behavior and market demand.
• Continuously optimize product functions and user experience through data-driven decision-making.
• Excellent Chinese and English communication skills, able to communicate effectively with global teams and customers.
• Possess excellent copywriting skills, able to produce high-quality Chinese and English product documents and marketing materials.
• Develop and roll out implementable standard operating procedures (SOP) for SaaS services and store operations to ensure efficient operation of store operations and customer satisfaction.

Requirements

• Bachelor’s degree or higher, preferrably in computer science, information technology, marketing or related fields.
• More than 5 years of product management experience with product management experience in overseas markets preferred.
• Possess work experience in F&B APP or related industries is preferred.
• Excellent English and Chinese communication skills. Able to communicate effectively with global teams.
• Past work experience in overseas brand catering design is an advantage.
• In-depth understanding of market dynamics and user needs of catering APP. Ability to formulate effective product strategies.
• Familiar with product development processes and agile development methods with excellent project management capabilities.
• Ability to use data analysis tools with solid data analysis capabilities and data-driven decision-making capabilities.

Application Governance Manager (Contract) Salary: Competitive and based on experience Location: Singapore Keywords: Application Governance, Risk Management, Interpersonal Communication, Team Collaboration

On behalf of our client, we are seeking a knowledgeable Application Governance Manager (Contract) to join their dependable team. This role presents an engaging opportunity to work in a supportive environment, overseeing the governance activities of various applications and ensuring adherence to bank information security standards and Enterprise Governance standards. You will be part of a high-performing team, collaborating closely with different business lines, development teams, information security and infrastructure operations teams. This role necessitates a strong technical background, excellent interpersonal communication skills, and the ability to manage multiple tasks effectively.

• Engaging opportunity in a supportive, growth-oriented environment
• Integral part of a high-performing application governance team
• Requires strong technical knowledge and excellent interpersonal communication skills

What you'll do:

As an Application Governance Manager (Contract), you will play an essential role in overseeing the governance activities of various applications. Your daily responsibilities will include assessing application information security risks, conducting audits, and ensuring compliance with non-permitted technologies. You will collaborate closely with both onshore and offshore regional teams to ensure deliverables are completed in a timely manner. Your role will also involve ensuring first-line risk management and controls are in place to support the applications while promoting risk awareness within your team. Interpersonal communication is key in this role as you will be interacting with users for immediate/short/long term solutions and engaging multiple stakeholders across the organisation.

• Oversee application governance activities involving assessment of application information security risks, audits, non-permitted technologies.
• Collaborate with onshore and offshore regional teams to ensure timely completion of required deliverables.
• Ensure first-line risk management and controls are in place to support the applications.
• Promote risk awareness within the team.
• Communicate with users for immediate/short/long term solutions.
• Engage multiple stakeholders across the organisation to gather and understand functional requirements, security risks for applications.

What you bring:

The ideal candidate for the Application Governance Manager (Contract)position brings a strong technical background with a good understanding of a wide range of technologies including network, security, application architecture, database and operating systems. Familiarity with Software Development Life Cycle (SDLC) is essential. The ability to manage multiple tasks & work independently under tight timelines & challenging environments with minimal supervision is crucial. Excellent interpersonal communication skills are required as you will be liaising with various stakeholders across the organisation. A good understanding of Local Rules and Regulations in Asian markets is beneficial. Above all, we value a team collaboration attitude.

• Strong understanding of a wide range of technologies including network, security, application architecture, database and operating systems.
• Familiarity with Software Development Life Cycle (SDLC).
• Ability to manage multiple tasks & work independently under tight timelines & challenging environment with minimal supervision.
• Excellent interpersonal communication skills.
• Good understanding of Local Rules and Regulations in Asian markets.
• Team collaboration attitude.

What sets this company apart:

Our client is a globally recognised organisation that values diversity and inclusivity. They are committed to providing their employees with a supportive work environment where they can grow and thrive. They offer flexible working opportunities, generous pensions contributions, and numerous training opportunities to help their employees reach their full potential. This is an exciting opportunity to join a company that truly values its employees and provides them with the tools they need to succeed.

What's next:

Ready for an engaging new challenge? Apply now!

Apply today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: Bhargava Aviral R23112008

Overview

Seeking a highly talented and motivated Security Technical Project Manager to join the Client Corporate Security team. The role will be responsible for the successful delivery of all physical security technology projects in their region. Your work will include supporting the design, construction management, testing and commissioning of physical security packages for all Client Corporate sites

Responsibilities include:

• Day 1 and Site expansions project management, design and on time delivery

• Vendor management through project lifecycle

• POP project delivery as assigned

• Site security design and liaising with PMO, AV and IT teams

• Using internal system to update project progress

• Onsite testing and commissioning security systems as required

• Project delivery risk identification , problem solving and escalation if needed.

Main Qualifications we are looking for:

· Strong technical security background.

· Excellent problem solving ability

· Demonstrated ability to work independently and without supervision

· A minimum of 10 years working with physical security design and implementation of Access Control/Intrusion Detection and CCTV Surveillance systems.

· Demonstrated ability to manage multiple programs/projects of medium to large scale that are complex in nature.

· Demonstrated ability to interpret program objectives and the compilation of and adherence to project timetables.

· Demonstrated ability to communicate effectively with both technical and non-technical individuals regarding physical security standards and designs.

· Excellent English oral and written communication skills.

· Demonstrated track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects

· Prince 2 or similar project management qualifications

· Lenel certification

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:
• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables
• Act as the single point of contact for entire scope of activities for company designated IT outsourcing account in the areas of infrastructure, application projects and security incidents/audits
• Adapt and implement company project methodologies, processes, documentation, tools and measurements in relation to project management
• Create project specifications, schedules as well as planning and securing of resource requirements
• Provide progress updates on assigned tasks for all projects in the weekly project meetings, as well as technical guidance on operating procedures and new projects
• Ensure that projects performed are in compliance with Company’s ISO quality standards and project management’s model
• Ensure all Service Requests and assigned projects’ tasks are completed as per agreed schedules
• Play an active supporting role in the development of project office within the customer’s environment to achieve defined functions and capabilities
• Any other ad-hoc duties as required or assigned

Requirements:
• Degree or Diploma in Computer Science or Information Technology or its equivalent
• At least 10 years of related experience in IT Infrastructure System Integration (SI) industry, specifically in the Project
• Management of medium to large projects
• PMP certification or its equivalent is an advantage
• At least 7 years of experience in Systems Administration with an in-depth technical knowledge on Infrastructure and Network Support
• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects
• Possess experience in managing RFP, RFQ and RFI
• Proven experience in strategic planning, risk and change management
• Knowledge of project management software tools and techniques is a must
• Strong leadership skills to lead and motivate the project team in project implementation and with ability to manage multiple projects simultaneously
• Effective influencing, organizational and problem-solving skills
• Excellent interpersonal, negotiation, communication skills and ability to interact with all levels
• Strong presentation skills and ability to write professionally

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R21100074> <Cheryl Thng Wei Lin>