Total 3,631 customer service manager job vacancies in Information Technology category in Singapore

The exceptional EY experience. It's yours to build.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity:

EY DnA is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry sectors.

We implement information-driven strategies, data platforms and advanced data analytics solution systems that help grow, optimize and protect client organizations. We go beyond strategy and provide end to end design, build and implementation of real life data environments and have some of the best architects, project managers, business analysts, data scientists, big data engineers, developers and consultants in the region.

We are looking for a Data Engineer within the DnA team in our Singapore office. This role is offered on a flexible full time basis.

Your key responsibilities:

• Apply data mining, data modelling, natural language processing, and machine learning to extract and analyse information from large structured and unstructured datasets
• Develop and implement techniques and analytics applications to transform raw data into meaningful
  information using dataoriented programming languages and visualisation software.
• Visualise, interpret, and report data findings and may create dynamic data reports as well
• Design, develop, and maintain the organization's data architecture, including data pipelines, databases, and data warehouses.
• Develop and maintain ETL (Extract, Transform, Load) processes to efficiently move data from various sources to the data
• Implement data quality checks and monitoring processes to identify and resolve data issues in a timely manner.
• Collaborate with data scientists, analysts, and other cross-functional teams to understand data requirements and deliver data solutions that meet business needs.

Skills and attributes for success

• Experience in ETL, Data Engineering, Scripting.
• Knowledge and experience in end-to-end project delivery, either traditional SDLC or agile delivery methodologies (or hybrid approaches)
• Experience in a delivery role on Business Intelligence, Data Warehousing, Big Data or analytics projects
• Exceptional communication, documentation and presentation skills and stakeholder management experiences
• Experience in business intelligence, data warehousing/platform, and data strategy projects

To qualify for the role, you must have

• At least a Bachelor's degree in any of these faculties: Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies)
• Minimum total 6 years work experience in at least 1 of these job titles: (1) Chief Data Scientist (2) Data Engineer (3) Data Scientist (4) Head of Data Analytics
• Experience in development and maintenance of Data processing pipelines
• Experience developing machine learning workflows
• Work closely with business analysts to create data components
• Application packaging and deployment experience across DEV to PROD environments

Ideally, you’ll also have

• Dashboarding experience with Tableau / Power BI
• Experience in engaging with both technical and non-technical stakeholders
• Consulting experience and background, including engaging directly with clients

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we offer

EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, apply now.

To learn more about our service offerings, visit https://www.ey.com/en_gl/careers/what-you-can-do-here or subscribe to http://www.youtube.com/ernstandyoungglobal

To learn more about careers in EYSG, please visit https://www.ey.com/en_sg/careers or like us on https://www.facebook.com/eycareerssingapore

The exceptional EY experience. It's yours to build.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity:

We are seeking a proactive and experienced Digital Product Manager to join our team. The successful candidate will manage the entire product line life cycle, from strategic planning to tactical activities, guide product development from conception to launch, and evaluate product functionalities and performance.

Your key responsibilities:

1. Manage and oversee the entire product line life cycle, including strategic planning, development, and tactical execution.
2. Develop and support product positioning strategies based on customer demands and market trends.
3. Guide the entire process of product development from concept, design, implementation to launch.
4. Regularly evaluate product functionalities and performance, and propose enhancements based on market feedback and consumer demands.
5. Conduct comprehensive market research to identify potential partnerships for the product, and generate innovative ideas for increasing market share, improving customer experience, and driving growth.
6. Oversee market research studies to keep abreast of new technologies and competitor offerings.
7. Lead in the development and presentation of business proposals to capitalize on new business opportunities.

To qualify for the role, you must have

1. At least a Bachelor’s degree in any of these faculties - Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies)
2. Proven experience as a Product Manager or similar role in the digital industry.
3. In-depth knowledge of product management principles, concepts, and techniques.
4. Experience conducting market research, product positioning, and marketing strategies.
5. Exceptional project management and organizational skills.
6. Strong problem-solving abilities, coupled with excellent communication skills.
7. Experience in managing cross-functional teams.

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we offer

EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, apply now.

To learn more about our service offerings, visit https://www.ey.com/en_gl/careers/what-you-can-do-here or subscribe to http://www.youtube.com/ernstandyoungglobal

To learn more about careers in EYSG, please visit https://www.ey.com/en_sg/careers or like us on https://www.facebook.com/eycareerssingapore

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Key Roles & Responsibilities

The Snr Executive / Asst Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the SingEdExcel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

Company's Framework & SMM Knowledge Repository

1. Assist in the development, management, and implementation of the SingEdExcel framework across schools.

2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.

3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.

4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.

5. Assist in organising professional learning sessions for school leaders on the SingEdExcel framework and SMM Knowledge Repository.

EduTrust Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.

2. Assist in reviewing EduTrust-related documents.

3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.

2. Support in conducting data protection risk assessments and audits across all schools.

3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.

4. Coordinate data protection training and awareness programmes for staff.

5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Job Specification

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.

• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.

• Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.

• Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.

• Experience with quality improvement initiatives and system implementation is highly regarded.

• Strong analytical skills and attention to detail, with an aptitude for data review and analysis.

• Prior experience in the education industry is preferred.

• Proficiency in Micros

Profile of Competency

• Excellent communication skills.

• Ability to work independently and as part of a team.

• Ability to manage multiple projects simultaneously.

• Ability to work under pressure and meet deadlines.

• Commitment to continuous improvement.

• Passion for education and school improvement.

• Understanding of local and regional data protection laws and best practices.

• Ability to manage and implement data protection projects within set timelines and budgets.

• Commitment to maintaining the highest levels of integrity and confidentiality.

Other Professional Qualifications

• Completion of relevant training programmes in data protection and/or privacy laws.

• Any additional certifications in quality management or project management will be beneficial.

Job Description & Requirements:

• Ensure correctness of build-up according to construction plans and drawing.

• Assist to prepare tender documents including project plan, construction, construction schedule plan and quality assurance measurement based on technical standard.

• Prepare technical support documents such as construction technical proposal for bidding

project.

• Coordinate with engineering team to prepare engineering drawings and sketches for further operation.

• Coordinate with consultant and client and prepare presentation documents for bidding projects.

• Involved in detailed site investigation, terrain, landform, underground and other conditions as generate various technical design example drainage, power and communication supply.

• Design drawings including layouts, elevations and details.

• To provide drawing modifications and advice on altering design changes to suit site condition under the guidance of Engineers.

• Participate in management and implementation of design and various technical data, responsible for compilation of construction operation instructions and technology summary and report to Managers.

• Prepare detailed monthly and weekly progress plans to project team according to monthly/annually progress targets as assigned.

• Communicate with government personnel/owner/developer to coordinate existing site issue as necessary.

• Ensures timely, safe, and cost-effective design and implementation throughout the project lifecycle from conception to client satisfaction.

• Maintain, drive, supervise and implement robust technical standards, systems and processes

• Prepare detailed bill of quantities, and carry out accurate accounting of various quantities to ensure that the quotation conforms to the design drawings and specifications

• Influence technology strategies and decisions with a high-level of expertise and knowledge

• Provide direction and support to ensure compliance with relevant legislative specifications and standards

• Lead a team of workes developing, and address training needs when necessary

• Coordinate the regular testing of to address faults, and provide evaluations to improve

• Act as a key contact with customers who have technical issues

• Write and prepare several construction technical plans as for backup

• Compile schedule plan and personnel mechanical allocation table as report for managers

• Management of all site engineers on using machine at work for coordination matters

• Fluent in drainage systems, design and installation of drainage systems to manage stormwater and prevent flooding

• Supervising work for the safety and the efficiency of production on technical progress at site

• Able to advice and propose based on - Construction of steel cofferdam in water, Underwater pile construction, Equipment Structural standard, Earthwork survey, Geological research

Job Requirements:

• Degree in Civil Engineering.

• Minimum 10 year(s) of working experience in the construction projects

• At least 5 years in bridge construction project

• Experience with Marine or Shipyard Project will be an advantage

• Ability to clearly particulate expectations

• Ability in quality control and checking

• Able to supervise and lead the survey team for handling all survey related issues.

• Able to provide design and drawings based on requirement and quotation.

• Able to provide advices on altering design changes to suit site condition.

• Comprehensive problem-solving abilities.

• Knowledge on Underwater Construction Site exp: Construction of steel cofferdam in water, Underwater pile construction, Equipment Structural standard, Earthwork survey, Geological research

Job Description & Requirements:

• Ensure correctness of build-up according to construction plans and drawing.

• Assist to prepare tender documents including project plan, construction, construction schedule plan and quality assurance measurement based on technical standard.

• Prepare technical support documents such as construction technical proposal for bidding

project.

• Coordinate with engineering team to prepare engineering drawings and sketches for further operation.

• Coordinate with consultant and client and prepare presentation documents for bidding projects.

• Involved in detailed site investigation, terrain, landform, underground and other conditions as generate various technical design example drainage, power and communication supply.

• Design drawings including layouts, elevations and details.

• To provide drawing modifications and advice on altering design changes to suit site condition under the guidance of Engineers.

• Participate in management and implementation of design and various technical data, responsible for compilation of construction operation instructions and technology summary and report to Managers.

• Prepare detailed monthly and weekly progress plans to project team according to monthly/annually progress targets as assigned.

• Communicate with government personnel/owner/developer to coordinate existing site issue as necessary.

• Ensures timely, safe, and cost-effective design and implementation throughout the project lifecycle from conception to client satisfaction.

• Maintain, drive, supervise and implement robust technical standards, systems and processes

• Prepare detailed bill of quantities, and carry out accurate accounting of various quantities to ensure that the quotation conforms to the design drawings and specifications

• Influence technology strategies and decisions with a high-level of expertise and knowledge

• Provide direction and support to ensure compliance with relevant legislative specifications and standards

• Lead a team of workes developing, and address training needs when necessary

• Coordinate the regular testing of to address faults, and provide evaluations to improve

• Act as a key contact with customers who have technical issues

• Write and prepare several construction technical plans as for backup

• Compile schedule plan and personnel mechanical allocation table as report for managers

• Management of all site engineers on using machine at work for coordination matters

• Fluent in drainage systems, design and installation of drainage systems to manage stormwater and prevent flooding

• Supervising work for the safety and the efficiency of production on technical progress at site

• Able to advice and propose based on - Construction of steel cofferdam in water, Underwater pile construction, Equipment Structural standard, Earthwork survey, Geological research

Job Requirements:

• Degree in Civil Engineering.

• Minimum 10 year(s) of working experience in the construction projects

• At least 5 years in bridge construction project

• Experience with Marine or Shipyard Project will be an advantage

• Ability to clearly particulate expectations

• Ability in quality control and checking

• Able to supervise and lead the survey team for handling all survey related issues.

• Able to provide design and drawings based on requirement and quotation.

• Able to provide advices on altering design changes to suit site condition.

• Comprehensive problem-solving abilities.

• Knowledge on Underwater Construction Site exp: Construction of steel cofferdam in water, Underwater pile construction, Equipment Structural standard, Earthwork survey, Geological research

Technical Sales Engineer
5 days
9am-6pm
Address: Kallang
$4000-$6000

The Technical Sales Engineer is responsible for supporting the sales staff in presenting technical presentations of our products as well as assisting on installations of our products in both a pre and post-sales support role

Responsibilities:

• Provide pre- and post-sales technical support to customers
• Technical support of field service engineers and customers when required
• Evaluating and establishing vision system performance specifications
• Manage customer specific projects & documents

Requirements:

• Degree / Diploma in engineering discipline with minimum 1 year experience
• Knowledge in field servicing and semiconductor industry
• Knowledge in Die Sorter or Wafer Sorter will be preferred.
• Ability to troubleshoot electronics hardware system is an added advantage.
• Good Knowledge of PC hardware, OS and networking.
• Proficient in Microsoft application
• Min 1 year related experience. Technical and support to field service engineer and customer

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Job Description

• Perform collection of payment for patients
• Conduct financial counselling for patients
• Perform admission, transfer and discharging procedures for patients
• Filing of patient records
• Obtain appointment for patients
• Replenishing inventory when stock is low
• Help in additional responsibilities as assigned by supervisors

Requirement

• Prior experience as PSA / Clinic Assistant

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Qualification:

-Degree in Electrical.

- 3-5 yrs experience at Electrical Equipment.

Job Description:

- project management: Liaise with contractor to set up charger including Router , LAN or SIM. Link API to platform.

- ⁠Repair & maintenance Troubleshooting , replacement of parts, liaise with factory; logging & data retrieval.

- ⁠planning & leads a team for charger maintenance. Offer service to customer.

- ⁠Apply LTA technical requirements .

Our Client is one of the world’s leading logistics providers with a strong reputation for innovation, sustainability, and global reach

Job Summary:

• MNC Logistics Company
• Career Progression
• Profile Enrichment
• 5 Days Work Week
• AWS + VB

Job Responsibilities:

• Perform detailed data analysis and validation, as needed, to provide actionable insights.
• Automate scorecard reports for various business units using Python, R, VBA, and PowerAutomate.
• Develop and maintain multiple Power BI dashboards to visualize daily operations, KPIs, and financial performance.
• Design PowerApps to capture missing data that can enhance productivity, justify costs, and identify anomalies.
• Offer IT support and troubleshoot platform issues when necessary.
• Actively participate in and drive Operational Excellence (OPEX) and Continuous Improvement (CIP) initiatives.

To Succeed in This Role, You Should Have:

• Diploma in Computer Science or equivalent
• At least 3 year of relevant experience in an IT-related role.
• Proficiency in Python, R, VBA, coding, PowerAutomate, PowerBI, and Tableau.
• Strong critical thinking, problem-solving abilities, and a strong work ethic.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)

In the role of Assistant Restaurant Manager, you will lead the outlet under your charge to deliver excellent customer service and dining experience.

Job Scope

• Maintain outlet service quality and display good customer relation skills
• Ensure food quality and presentation are up to standard and manage service recovery
• Manage peak periods effectively with good hosting and queue management skills
• Display good supervisory skills with ability to assign and delegate duties among staffs
• Plan outlet schedule and deployment
• Manage staff discipline and performance issues
• Execute outlet administrative duties and management reporting
• Maintain restaurant hygiene and upkeep
• Achieve sales target and manage maintenance, labour and food costs

Job Information

• Working Hours: 5 days/week (2 off days per week, no split shift)
• At least 2 years experience in F&B, preferably with managerial experience
• Possess high standard of customer service and willingness to learn
• Salary will commensurate with experience
• Staff meal provided
• Company is expanding with good growth opportunities

Welfare & Benefits

• Annual Salary Increment
• Quarterly Sales Incentive
• Performance Bonus
• Annual Leave
• Medical Leave
• Medical Benefits
• Staff Dining Privilege
• Career Advancement Opportunities
• Outlet Teambuilding Activities

Available Work Locations (All locations near MRT)

• Rendezvous Hotel Singapore (Dhoby Ghaut / Bencoolen / Bras Basah MRT)
• Heartland Mall (Kovan MRT)
• Waterway Point (Punggol MRT)
• Djitsun Mall (Ang Mo Kio MRT)
• Eastpoint Mall (Simei MRT)
• Heartbeat Bedok (Bedok MRT)
• Bukit Timah Shopping Centre (Beauty World MRT)

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

You will apply your knowledge and experience to shape our services, you’ll focus on client opportunities where your expertise can make a substantial impact, and motivate your team. You’ll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues.

We are looking for a dynamic Software/Application Manager who is capable of overseeing software development projects while also taking charge of the testing process. In this role, you will be responsible for managing the entire software development lifecycle, from planning and design to deployment and maintenance, while also leading the testing efforts to ensure the delivery of high-quality software applications.

Key Responsibilities:

• Software/Application Management:

1. Lead the software/application development team, including developers and other relevant personnel.
2. Plan, design, and oversee the entire software development lifecycle, from concept to deployment and maintenance.
3. Collaborate with project stakeholders, including project managers and business analysts, to define project requirements and timelines.
4. Ensure software/application projects adhere to established coding standards, best practices, and quality benchmarks.
5. Manage software/application release schedules and coordinate deployments.
6. Stay updated on emerging technologies and industry trends to guide technical decisions.
7. Oversee the acquisition and development of software systems in organisational units
8. Monitor results and quality of different software solutions and projects impletemented
9. Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.
   

• Testing Responsibilities:

1. Develop and maintain comprehensive test plans, test cases, and test scripts.
2. Execute manual and automated tests to identify defects and issues in software applications.
3. Create and maintain test documentation and provide regular reports on test progress and results.
4. Ensure that testing is carried out in a structured and organized manner, adhering to established testing standards and best practices.
5. Identify and report defects, track their resolution, and verify fixes.
6. Continuously improve the testing process by incorporating industry best practices and tools.

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• At least a Bachelor's degree in any of these faculties - Computer Science, Information Technology, Programming & Systems Analysis or equivalent
• At least 6 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 or boutique consulting firm is highly desirable
• Experience in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

If you can demonstrate that you meet the criteria above, apply now.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

The exceptional EY experience. It's yours to build.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity:

EY DnA is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry sectors.

We implement information-driven strategies, data platforms and advanced data analytics solution systems that help grow, optimize and protect client organizations. We go beyond strategy and provide end to end design, build and implementation of real life data environments and have some of the best architects, project managers, business analysts, data scientists, big data engineers, developers and consultants in the region.

We are looking for a Data Engineer within the DnA team in our Singapore office. This role is offered on a flexible full time basis.

Your key responsibilities:

• Apply data mining, data modelling, natural language processing, and machine learning to extract and analyse information from large structured and unstructured datasets
• Develop and implement techniques and analytics applications to transform raw data into meaningful
  information using dataoriented programming languages and visualisation software.
• Visualise, interpret, and report data findings and may create dynamic data reports as well
• Design, develop, and maintain the organization's data architecture, including data pipelines, databases, and data warehouses.
• Develop and maintain ETL (Extract, Transform, Load) processes to efficiently move data from various sources to the data
• Implement data quality checks and monitoring processes to identify and resolve data issues in a timely manner.
• Collaborate with data scientists, analysts, and other cross-functional teams to understand data requirements and deliver data solutions that meet business needs.

Skills and attributes for success

• Experience in ETL, Data Engineering, Scripting.
• Knowledge and experience in end-to-end project delivery, either traditional SDLC or agile delivery methodologies (or hybrid approaches)
• Experience in a delivery role on Business Intelligence, Data Warehousing, Big Data or analytics projects
• Exceptional communication, documentation and presentation skills and stakeholder management experiences
• Experience in business intelligence, data warehousing/platform, and data strategy projects

To qualify for the role, you must have

• At least a Bachelor's degree in any of these faculties: Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies)
• Minimum total 3 years work experience in at least 1 of these job titles: (1) Chief Data Scientist (2) Data Engineer (3) Data Scientist (4) Head of Data Analytics
• At least 10 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 is highly advantageous
• Experience in development and maintenance of Data processing pipelines
• Experience developing machine learning workflows
• Work closely with business analysts to create data components
• Application packaging and deployment experience across DEV to PROD environments
• Experienced in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

Ideally, you’ll also have

• Dashboarding experience with Tableau / Power BI
• Experience in engaging with both technical and non-technical stakeholders
• Consulting experience and background, including engaging directly with clients

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we offer

EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, apply now.

To learn more about our service offerings, visit https://www.ey.com/en_gl/careers/what-you-can-do-here or subscribe to http://www.youtube.com/ernstandyoungglobal

To learn more about careers in EYSG, please visit https://www.ey.com/en_sg/careers or like us on https://www.facebook.com/eycareerssingapore

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

We act as architects of digital change, helping our clients create innovative and effective solutions. Our teams are always client-focused and multi-disciplinary with a focus on digital problem solving. This is an exceptionally diverse role where you have the chance to make a real contribution to our business.

The opportunity

We are hiring developers to join us. We are most interested in individuals who wish to work across both account management and producers’ roles.

Your Key Responsibilities

• Develop and support solutions and code for various projects
• Contribute to the delivery of Service Level Agreement obligations
• Ensure that client’s website is updated and functioning
• Responsible to test and validate work produced and be able to highlight risk before delivery
• Responsible for technical change and release management activities which includes environment deployment and rollback
• Investigate, analyze and resolve issues which impact client’s websites
• Make recommendations on right-sizing, security, availability and performance
• Responsible for technical documentation and services to local and international clients
• Responsible for responding and resolving application and infrastructure issues within SLA
• Research, design, and develop computer and network software or specialised utility programs.
• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.

Skills and attributes for success

• Knowledge of web technologies and content management systems
• Attentive to details and willingness to learn
• Organized and meticulous
• Customer-oriented and ability to work within team effectively

To qualify for the role you must have

• Bachelor’s Degree in any of these IT related disciplines: Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies)
• At least 10 years of working experience as a developer
• Knowledge of or Experience in .Net Frameworks / C# / ASP.NET / MVC
• Experience in web and networking concepts
• Knowledge of Javacript/JQuery
• Excellent communication skills, with a flair of reaching out to people of all levels

Ideally, you’ll also have

• Experience in CMS development with Sitecore/Sitefinity/Kentico or related
• Understanding of CI/CD activities
• Experience in cloud hosting and architecture

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

As a Cloud Specialist, you will be responsible for designing, implementing, and maintaining cloud solutions that align with our business objectives. You will work closely with cross-functional teams to ensure the scalability, security, and reliability of our cloud infrastructure. Your primary responsibilities will include:

Responsibilities

• Design and architect cloud solutions based on business requirements, ensuring scalability, reliability, and cost-effectiveness.
• Automate cloud operations, develop infrastructure automation scripts and participates in the continuous improvement of cloud solutions.
• Participate in the specification, setup and run Proof of Concepts and demonstrations of cloud solutions
• Administer and maintain servers across virtual platforms.
• Plan and execute the migration of on-premises applications and workloads to cloud environments, such as AWS, Azure, or Google Cloud Platform.
• Implement security best practices and ensure compliance with industry regulations and company policies.
• Maintain detailed documentation of cloud architectures, configurations, and procedures.

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• At least a bachelor's degree in computer science, information technology, programming & systems analysis, Science (Computer Studies) or a related field (or equivalent work experience).
• Proven experience in designing, implementing, and managing cloud solutions (AWS, Azure, or GCP).
• Strong understanding of cloud architecture principles, including IaaS, PaaS, and SaaS.
• Experience with Infrastructure as Code (IaC) tools and automation.
• Knowledge of security best practices and cloud security services.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and teamwork skills.
• Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect) are a plus.A Degree in one of the following: Accountancy, Business, Marketing, Computer Science, Computer Engineering, Analytics, Information Technology or equivalent
• At least 8-10 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 is highly advantageous
• Experienced in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

If you can demonstrate that you meet the criteria above, apply now.

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

As a Senior Manager in our Technology Consulting department, you will play a pivotal role in leading and managing SAP software and application projects. You will be responsible for providing expert guidance and technical leadership to ensure the successful implementation, integration, and optimization of SAP solutions. This role requires a deep understanding of SAP technologies, strong project management skills, and a commitment to delivering high-quality solutions that align with our clients' business objectives.

Responsibilities

1. SAP Implementation: Lead and oversee end-to-end SAP software and application implementation projects, ensuring they are delivered on time, within scope, and within budget.
2. Client Engagement: Collaborate closely with clients to understand their business requirements, identify opportunities for SAP optimization, and recommend innovative solutions.
3. Team Leadership: Manage a team of SAP consultants, providing mentorship, guidance, and support in project execution and career development.
4. Project Management: Develop project plans, allocate resources, and monitor project progress to ensure successful project delivery. Oversee the acquisition and development of software systems in organisational units.Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.
5. Quality Assurance: Ensure the quality of SAP implementations by conducting thorough testing, quality control, and best practice adherence. Monitor the results and quality of the different software solutions and projects implemented in the organisation.
6. SAP Expertise: Stay up-to-date with the latest SAP technologies and best practices, and provide thought leadership on SAP-related matters.
7. Risk Management: Identify potential project risks and develop mitigation strategies to minimize disruptions.
8. Client Relationships: Foster strong client relationships, manage client expectations, and actively seek opportunities for business expansion and growth.

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• At least a bachelor's degree in computer science, information technology, programming & systems analysis, Science (Computer Studies) or a related field (or equivalent work experience).
• Proven experience in designing, implementing, and managing cloud solutions (AWS, Azure, or GCP).
• Strong understanding of cloud architecture principles, including IaaS, PaaS, and SaaS.
• Experience with Infrastructure as Code (IaC) tools and automation.
• Knowledge of security best practices and cloud security services.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and teamwork skills.
• Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect) are a plus.
• At least 8-10 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 is highly advantageous
• Experienced in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)
• Strong expertise in SAP modules
• Demonstrated experience in managing SAP implementation projects from initiation to completion.
• Excellent leadership and team management skills.
• Project management certification (e.g., PMP) is a plus.
• Exceptional communication and client-facing skills.
• Ability to work collaboratively with cross-functional teams and manage multiple client engagements simultaneously.

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

If you can demonstrate that you meet the criteria above, apply now.

About Durapower:

Durapower, a global leader in Energy Storage Systems driving the green transformation, is seeking a dynamic and experienced Corporate Communications Manager to play a pivotal role in elevating brand awareness, thought leadership, and lead & demand generation. This individual contributor will collaborate closely with internal stakeholders and external partners on emerging trends on battery technology and sustainability topics.

You may refer to the news here: https://en.prnasia.acom/releases/apac/durapower-to-advance-global-expansion-plan-after-us-70-million-investment-from-banpu-next-394762.shtml

Video by Management on Durapower:

https://www.linkedin.com/posts/activity-6945009405591465984-ew1t?utm_source=linkedin_share&utm_medium=member_desktop_web

The Project: DP Pulse | DuraPower and other SaaS Solutions & Services Offerings:

Senior/Technical Sales Executive/Manager – SaaS Solutions

We are seeking a highly motivated and results-driven Senior/Technical Sales Executive/Manager – SaaS Solutions with experience in selling energy technology products such as battery remote monitoring systems, smart charging management systems, and related SaaS solutions and software licenses. The successful candidate will play a critical role in expanding the company's footprint in the energy tech market, focusing on hardware solutions combined with software and cloud-based services.

Key Responsibilities:

• Lead the sales process for energy technology solutions, including battery monitoring systems, smart charging management systems, SaaS platforms, and software licenses for energy management and monitoring.
• Develop and maintain strong relationships with key stakeholders in industries such as electric vehicle (EV) OEMs, fleet operators, utilities, and energy providers.
• Identify and pursue new business opportunities, with a focus on selling both hardware and software solutions (SaaS), leveraging market insights and customer needs.
• Conduct product presentations, demonstrations, and technical discussions to articulate the value proposition of both hardware and SaaS solutions.
• Collaborate with internal teams, including product management, engineering, and customer success, to ensure alignment on customer requirements and solution delivery.
• Create and execute strategic sales plans to meet or exceed revenue targets, including subscription sales for software platforms.
• Monitor and analyze market trends, customer feedback, and competitor activities to stay ahead of the industry curve and inform sales strategies.
• Manage the entire sales cycle, from lead generation to contract negotiation and deal closure, focusing on recurring revenue from SaaS subscriptions and software licenses.
• Provide post-sales support, ensuring smooth onboarding for SaaS platforms and ongoing customer satisfaction.
• Prepare accurate sales forecasts and reports for management, tracking key performance indicators(KPIs) such as customer acquisition, subscription renewals, and software license revenue.

Qualifications & Experience:

• Bachelor’s degree in Engineering, Business, or a related field. A technical background is preferred.
• 5+ years of experience in sales, with a focus on energy technology (battery monitoring systems, smart charging management) and SaaS platforms or software licenses.
• Proven track record of selling complex technical solutions that combine hardware and software (SaaS) components.
• Strong knowledge of subscription-based business models and experience managing recurring revenue streams from software sales.
• Existing network within industries such as EV OEMs, utilities, renewable energy companies, and energy storage providers.
• Demonstrated success in meeting or exceeding sales targets and cultivating long-term client relationships.
• Strong negotiation, presentation, and communication skills with the ability to engage both technical and non-technical stakeholders.
• Ability to work independently in a dynamic and fast-paced environment while collaborating effectively with cross-functional teams.

Preferred Qualifications:

• Experience selling SaaS platforms related to energy management, IoT solutions, or charging infrastructure.
• Familiarity with cloud-based energy monitoring and data analytics platforms.
• Knowledge of industry regulations and standards in energy storage, smart charging, and renewable energy technologies.

Why Join Us?

• Work in a rapidly growing sector with innovative hardware and software solutions.
• Be a key player in the future of sustainable energy management and EV infrastructure.
• Competitive compensation package, including bonuses, benefits, and opportunities for professional growth.
• Collaborative work environment with a strong focus on innovation and customer success.

Work Location: Ang Mo Kio

Responsibilities:

• Work closely with the Project Manager to ensure that the project milestones are met
• Work closely with Pre-sales team to review design, scope and effort estimation for new opportunities
• Lead a team in the project to complete the required scope on-time.
• Lead the design and architecture of cloud solutions based on business requirements and best practices.
• Oversee the deployment of cloud services and applications
• Lead cloud infrastructure provisioning, configuration, and optimization efforts.
• Collaborate with cross-functional teams to integrate cloud solutions with existing systems and applications.
• Monitor and analyze cloud infrastructure performance metrics to identify areas for optimization and improvement.
• Drive initiatives to automate repetitive tasks and streamline cloud operations.
• Provide technical leadership and guidance to team members on cloud technologies, best practices, and emerging trends.
• Evaluate cloud service providers and technologies to determine the best fit for organizational needs.

Requirements:

• 10 years of experience in IT infrastructure management, with at least 8 years focused specifically on cloud technologies.
• Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are preferred and may be required depending on the role.
• Experience in designing, implementing, and managing cloud solutions in public, private, or hybrid environments is essential. Proficient in cloud platforms such as AWS, Azure, or Google Cloud.
• Knowledge of cloud architecture principles, including compute, storage, networking, and security concepts.
• Proficiency in cloud automation, orchestration, and infrastructure-as-code tools such as Terraform, Ansible, and Kubernetes. Experience with DevOps practices, CI/CD pipelines, and containerization technologies (e.g., Docker) is a plus.
• Experience in leading a team of technical resources
• Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, Puppet, or Chef.
• Knowledge of containerization technologies like Docker and container orchestration platforms such as Kubernetes. Experience in containerizing applications, managing container clusters, and optimizing containerized workloads.
• Understanding of cloud networking concepts including virtual networks, subnets, routing, load balancing, and security groups. Knowledge of network protocols, VPNs, and SD-WAN technologies.
• Familiarity with DevOps principles, continuous integration/continuous deployment (CI/CD) pipelines, version control systems (e.g., Git), and agile methodologies. Ability to automate software delivery processes and streamline development workflows.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description:

1. Attend Customer Design discussions.
2. Help Customer with Network Integration Activities.
3. Network Acceptance Testing
4. Help Customer with Network Migration activities.
5. Network Monitoring after migration or integration.

Job requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Basic understanding of software development processes, IT infrastructure, or other technical fields relevant to the organisation.

Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.

Rakuten Viki is a premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere!

About the Product Services Group: The Product Services group comprises multiple backend engineering teams that develop and maintain services powering Viki's API and business workflows. We handle everything from Viki's content API, Identity & communication subsystems, Monetization & subscriptions, Content ingestion, publishing and management systems, and many other backend components critical to a video streaming platform. As we move towards enhancing personalized user experiences, we are forming a new team dedicated to improving the integration between our frontend and backend systems. This team will serve as a bridge between the frontend and backend, collaborating closely with both backend and frontend engineering teams to create a UI-focused API layer. The aim is to provide our users with faster, more tailored, and seamless experiences.

Position Overview: Reporting to the Senior Manager, Engineering, we are in search of a Backend Engineering Manager who can work in a fast-paced, professional environment. The ideal candidate will lead, mentor, and grow a team of talented backend engineers, fostering a collaborative and high-performance culture.

Key Responsibilities:

• Lead, mentor, and grow a team of talented backend/full-stack engineers, fostering a collaborative and high-performance culture.
• Recruit and onboard new engineering talent.
• Manage the day-to-day development of backend applications with a focus on quality and performance.
• Foster technical decision-making on the team, and make final decisions when necessary.
• Discern engineering metrics and seek to improve them.
• Focus on code quality, testability, and performance.
• Contribute technically through bug fixes, code reviews, and mentoring.
• Improve processes to make your team more effective.
• Focus on tooling and operational improvements.
• Institutionalize knowledge by developing or improving existing documentation.
• Plan and execute long-term strategies that benefit the team and the product in line with company OKRs.
• Build product features by following best practices around requirements analysis, validation, and delivery.
• Run, maintain, and improve the existing ecosystem for higher scale and reliability.

Requirements:

• B.S. or M.S. in Computer Science or a related field.
• 3+ years of experience managing or leading cross-functional engineering teams, ideally with exposure to both backend and frontend development.
• 9+ years of experience in building and delivering scalable, high-quality software solutions.
• Strong expertise in backend development with a focus on creating UI-centric API layers, including familiarity with frontend-backend integration patterns.
• Proven experience with backend development technologies, including relational and NoSQL databases, API development, and caching strategies.
• Hands-on experience with cloud platforms (AWS, GCP, Azure), particularly in deploying microservices architectures and managing cloud-based infrastructure.
• Understanding of operational needs of production software (monitoring, deployment pipelines, testing).
• Passionate about building API and business logic for user-facing application clients.

Preferred Qualifications:

• Experience handling complete lifecycle development including technical direction around any of the following:
  • API design for multiple client teams.
  • Ability to go beyond features and consider reliability, performance, and security improvement of backend applications.
• Experience managing web or full stack applications, demonstrating a strong understanding of frontend technologies and their integration with backend systems.

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

Job Description:

•  To lead and manage the transformation initiatives to drive organizational change and improve performance
•  To assist senior management in transforming the office through the use of appropriate technology and systems
•  To work with stakeholders to identify opportunities for transformation, develop strategic plans, and oversee the implementation of change initiatives. For example, map out departmental workflow and processes, and identify potential areas for streamlining and automation to effect efficiency gains and to enable effective corporate planning
•  To work with internal stakeholders to evaluate and recommend suitable solutions
•  To build and develop a team to drive the conceptualising, evaluating and implementation of such solutions
•  To manage the whole process from both the technical side and also the human perspective, including resistance to change
•  To innovate, provide and implement ideas for continuous improvement
•  To develop technical end-user documentation and training for staff
•  To develop and implement appropriate training to staff who provide direct support to departments
•  To manage timeline and budget for projects

Education / Experience:

 Degree in IT or equivalent

 2 - 5 years of relevant experience in digital transformation and people management is

preferred

Skill sets:

 Good communication skills

 Good team management skills

 Knowledge and experience in:

o Project management

o Business analysis, enterprise applications and solutions

o Problem resolution

o Vendor management

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

The Company

Our client, a prominent Singapore-based organization based in Changi. Headquartered in Singapore, this organization has established a strong presence throughout APAC, Europe, and other key global regions. Known for its dynamic, fast-paced environment, the company is currently seeking a skilled Compliance Manager to join its growing team and contribute to advancing the company’s global compliance framework.

Responsibilities

In this mid-level role based in Singapore, you will work closely with the Chief Legal Officer and VP of Ethics & Compliance to enhance and manage the company’s compliance policies and regulatory initiatives across multiple jurisdictions. This position will focus on data privacy while supporting a broader compliance scope, ensuring that the company adheres to relevant regulations and industry standards worldwide. Key responsibilities include:

• Assisting in the development, documentation, and implementation of compliance policies and procedures to support the Ethics & Compliance team within the Legal & Secretariat department.
• Leading efforts in areas of personal data protection, anti-bribery measures, trade sanctions, and ethics, with an emphasis on translating local and international regulations into actionable company policies.
• Administering third-party due diligence, managing vendor risk, and handling compliance risk areas, such as sanctions red flags or bribery concerns.
• Creating and delivering compliance training programs, including e-learning modules, in-person sessions, and organization-wide compliance communications.
• Collaborating with business units to establish compliance-related processes and effectively engage with internal and external stakeholders, including senior management.
• Managing incident responses for data breaches and assisting in ongoing compliance initiatives as required across jurisdictions.
• Taking a proactive approach to stay updated with regulatory changes and enhance the organization’s compliance standards.

Requirements

• A degree in Law preferred.
• Professional certification in data protection (such as Singapore PDPA certification or GDPR) or an equivalent qualification is preferred.
• 5-10 years of relevant experience in compliance, particularly in data privacy, regulatory compliance, and/or ethics.
• Solid understanding of legal and regulatory requirements in Singapore and other key jurisdictions (US, UK, EU).
• Excellent communication skills, with the ability to draft clear policies and deliver precise communications to various stakeholders.
• Self-motivated with strong initiative, adaptable in a fast-paced environment, and resilient with a high level of professionalism.
• Ability to collaborate effectively within a global team structure, fostering positive relationships with colleagues and stakeholders.
• Open to learning new areas within regulatory and compliance frameworks as required.

Location: Singapore, Changi Office (4 days a week on-site).

· Attend technical clarifications meeting and/or presentations with customers

· Perform Wake frequency calculations (WFC) calculation including Thermowell design recommendation

· Create and issue Wake frequency calculations (WFC) certificate per Sales request

· Provide technical advice to internal staff and customers

· Perform design, prepare technical drawings and documentation as per customer’s requirement

· Provide technical support and/or propose alternative technical solutions to meet customer’s requirement

· Plan and establishes work schedules and gives direction to technical support engineers

· Provide advice to problem resolution

· Liaise with sales team for customers’ technical requirements and demands

· Provide technical advice to internal staff and customers

· Other technical or company process related activities that the manager would require

· Liaise with HQ person in-charge of explosion proof (ATEX, IECEx, FM Approval,) certification in case of changes to the design and technical documentation.

Candidates must be:

• 2D AutoCAD
• Experience Industrial Piping
• Instrumentation Background
• Comfortable to communicate with subsidiary in India and also Indian Drafter.

The Company

Our client, a prominent Singapore-based organization based in Changi. Headquartered in Singapore, this organization has established a strong presence throughout APAC, Europe, and other key global regions. Known for its dynamic, fast-paced environment, the company is currently seeking a skilled Compliance Manager to join its growing team and contribute to advancing the company’s global compliance framework.

Responsibilities

In this mid-level role based in Singapore, you will work closely with the Chief Legal Officer and VP of Ethics & Compliance to enhance and manage the company’s compliance policies and regulatory initiatives across multiple jurisdictions. This position will focus on data privacy while supporting a broader compliance scope, ensuring that the company adheres to relevant regulations and industry standards worldwide. Key responsibilities include:

• Assisting in the development, documentation, and implementation of compliance policies and procedures to support the Ethics & Compliance team within the Legal & Secretariat department.
• Leading efforts in areas of personal data protection, anti-bribery measures, trade sanctions, and ethics, with an emphasis on translating local and international regulations into actionable company policies.
• Administering third-party due diligence, managing vendor risk, and handling compliance risk areas, such as sanctions red flags or bribery concerns.
• Creating and delivering compliance training programs, including e-learning modules, in-person sessions, and organization-wide compliance communications.
• Collaborating with business units to establish compliance-related processes and effectively engage with internal and external stakeholders, including senior management.
• Managing incident responses for data breaches and assisting in ongoing compliance initiatives as required across jurisdictions.
• Taking a proactive approach to stay updated with regulatory changes and enhance the organization’s compliance standards.

Requirements

• A degree in Law preferred.
• Professional certification in data protection (such as Singapore PDPA certification or GDPR) or an equivalent qualification is preferred.
• 5-10 years of relevant experience in compliance, particularly in data privacy, regulatory compliance, and/or ethics.
• Solid understanding of legal and regulatory requirements in Singapore and other key jurisdictions (US, UK, EU).
• Excellent communication skills, with the ability to draft clear policies and deliver precise communications to various stakeholders.
• Self-motivated with strong initiative, adaptable in a fast-paced environment, and resilient with a high level of professionalism.
• Ability to collaborate effectively within a global team structure, fostering positive relationships with colleagues and stakeholders.
• Open to learning new areas within regulatory and compliance frameworks as required.

Location: Singapore, Changi Office (4 days a week on-site).

How you will create an impact

• Establishing business relationship and act as a single point of contact for handling support escalations.
• IT vendor management and SLA monitoring.
• Work with the team on the Service Improvement Planning.
• Assisting in application rollout, performing validation post implementation.
• Disaster Recovery and Business Continuity planning (and associated testing) as well as the maintenance.
• Work with Infrastructure Services and other IT teams in handling the downstream, infra related items.
• Focus on the security of the applications, periodic Software Security Assessment refresh, Security Architecture Review refresh etc.
• Ensuring the security framework and controls are followed for the applications (Hammer).

What you’ll need to succeed

• Bachelors or Masters in Computer Science/IT.
• Proven experience in Application support – preferably in BFSI industry.
• Good knowledge or solid experience in Enterprise monitoring and observability domain; preferably in BFSI industry.
• Enterprise logging platforms - Splunk, Elasticsearch, etc.
• Familiarity with workflow management and ITSM tools such as Remedy or ServiceNow.
• Good understanding of Agile (Scrum or Kanban) and implementation of same in real world along with exposure to associated tool sets (JIRA/Confluence).
• Highly desirable - exposure to Cloud Technologies, SRE, and DevOps concepts with focus on automation.
• Self-directed and self-learner, displays resilience and discipline.
• Excellent analytical and communication skills.
• Good planning and organizing skills with structured thinking and innovative solutions.
• Strategic forward-thinking approach to challenges.
• Strong in influencing / negotiating and leveraging strong professional relationship to drive and deliver the right business outcomes.
• Ability to look at issues from multiple angles and appreciate diverse perspectives and complexity.