Total 910 digital art director job vacancies in Information Technology category in Singapore

Responsibilities:

• Develop and guide the sales team’s strategy and targets, leading them to meet overall goals within budget constraints.
• Monitor sales performance and adjust activities, account management, and sales priorities as needed to achieve objectives.
• Assist the Director of Sales and Marketing (DOSM) in creating the annual sales budget and implementing sales programs and initiatives.
• Support the DOSM in preparing monthly forecasts for the department, ensuring adherence to budget parameters and effective cost management.
• Build and maintain strong relationships with clients before, during, and after conferences, exceeding their expectations to encourage repeat business.
• Participate in the creation of the marketing plan, sales action plan, profit plan, advertising and promotions budget, and marketing audits.
• Track forecasts for all group and FIT segments, identifying periods needing increased sales focus to meet targets.
• Recruit, select, train, and motivate the sales team to reach sales objectives.
• Provide leadership for the daily operations of the sales team while aligning with the department’s and company’s strategic goals.
• Monitor group bookings in relation to room availability, types, and customer spending potential to maximize revenue from rooms and other services.
• Attend trade shows, travel functions, and major business events as required or directed by the Director of Sales & Marketing.
• Foster good working relationships with other departments, ensuring effective communication and teamwork.
• Perform additional duties as assigned by hotel management.

Requirements:

• With 5 years of sales experience in the hotel industry field.
• A diploma or degree holder, in hospitality management or business related discipline.
• Positive, dynamic and results-oriented

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Position Summary:

The Director of Culinary Operations will lead the culinary team, ensuring top-tier food quality, presentation, and service across multiple locations. This role involves overseeing all aspects of culinary operations, including menu development, food sourcing, kitchen management, and compliance with health and safety standards. The position demands a strong background in culinary arts, experience in large-scale kitchen operations, and a commitment to delivering exceptional dining experiences.

Key Responsibilities:

• Supervise all culinary operations, ensuring innovation, quality, and consistency.
• Develop and implement creative menus while aligning with sustainability trends.
• Lead and mentor culinary teams, providing guidance on best practices.
• Manage vendor relationships for ingredient sourcing and maintain cost efficiency.
• Ensure strict compliance with food safety and hygiene regulations.
• Drive operational improvements by focusing on process efficiency and automation.
• Oversee financial performance, including budgeting and cost control.
• Ensure seamless execution of special events and high-volume production.

Requirements:

• Bachelor's degree in Culinary Arts or a related field.
• Minimum of 10 years in culinary management with a proven track record.
• Strong leadership and organizational skills to manage multiple kitchens.
• Expertise in food safety, cost management, and operational efficiency.
• Ability to lead high-performing teams in a fast-paced environment.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Tay Shiong Luan | EA Personnel No.: R23115166

UWCSEA is seeking Deputy Director of Residential Life to join us in April 2025. Candidates who are available from August 2025 will also be considered.

We are currently seeking a Deputy Director of Residential Life - Dover Campus. The Deputy Director of Residential Life (Campus) oversees operational and pastoral matters for the campus boarding community, reporting to the Director of Residential Life (College) and Head of Campus on each campus. They will maintain and enhance our strong and supportive residential culture of 190 students (Dover) from grades 8 to 12, leading a campus team of residential houseparents, non-residential assistant houseparents and boarding support staff. The Deputy Director of Residential Life will work with other pastoral, academic and support teams across the College to ensure high standards of care for our residential students. The Deputy Director of Residential Life will be a member of the extended Campus Leadership Team as well as act as one of the Designated Safeguarding Leads for the boarding students.

This is an exciting time to join the residential communities on Dover campus as they build on strong foundations and innovate in the areas of best practice in duty of care, pastoral care and transitions care for our boarding communities. The initial contract is for a three-year period, subject to review of the College residential life structure and organisation. This is a non-teaching role.

Main Responsibilities

• Work with the Director of Residential Life (College) and the Head of Campus to promote and implement the UWC Mission and Values across the boarding community through the residential life programme
• Work with the Director of Residential Life (College) and the Deputy Director of Residential Life on the other campus to develop and implement boarding policies, protocols and a residential life programme to ensure the highest standards of safeguarding, pastoral care and duty of care in a Singapore and UWC context within the strategy and policies of the College
• Oversee the day-to-day operations of the boarding houses and the interactions with the wider College community
• Oversee the pastoral support programmes in place for boarding students and their families
• Lead and mentor a team of boarding staff, fostering a collaborative culture based on trust and respect
• Foster a positive community culture for boarding students, staff and their families
• Ensure the highest standards of food provision, medical provision, safety and safeguarding for the boarding community, working with the relevant College Departments and service providers in this regard
• Work with the academic teams in the College to provide an integrated and supportive academic and pastoral experience for students resident on campus
• Carry out supervisory and pastoral duties according to the duty roster as appropriate
• Assist with any other duties, tasks or jobs with similar levels of responsibility and complexity to the assigned job grade as may be reasonably requested by the line manager and/or the College

This list of responsibilities is not intended to be exhaustive but to highlight a number of the major responsibilities of the post.

Person Specifications

Qualifications

• A tertiary qualification in a field related to Boarding, Education or Counselling is required. If a candidate has a tertiary qualification in another area, s/he should have worked in Boarding in a position of leadership for at least three years.
• All candidates should have a valid first aid certificate and a boarding “Duty of Care” certification; however, these can be obtained within the first three months of employment.

Experience

• All candidates should have worked in Boarding / residential communities for at least 5 years with at least 3 years experience of leading teams in a residential or educational setting
• Demonstrated staff and student leadership and a record of success in leading young people and colleagues
• Demonstrated success in providing pastoral care for students in a residential environment
• Demonstrated success in working with adolescents and their families
• Demonstrated success in working in a diverse community, including students from African, Central/South American and Asia Pacific backgrounds
• Demonstrated success in meeting deadlines and following procedures
• Demonstrated success in project management and working with teams to effectively manage projects
• Demonstrated success in mentoring colleagues and creating a collaborative culture

Skills

• A clear commitment to the UWCSEA values in both personal and professional life
• Personal qualities of integrity, kindness, compassion and warmth
• Demonstrated understanding of and commitment to the capacity required for the demands of a 24-hour residential community
• Demonstrated understanding of the organisational and operational practices appropriate to the position
• Strong evidence of a collaborative and communicative approach with colleagues and teams with the ability to inspire and mentor others
• Strong evidence of the understanding of the developmental and support needs of adolescents and young adults in transition
• Strong evidence of cultural competence in a diverse international setting
• Strong evidence of effective written and spoken communication skills, with the ability to communicate in languages other than English an advantage
• Strong evidence of the ability to uphold legal and safeguarding requirements for residential communities

Application

The UWC Mission is to make education a force to unite people, nations and culture for peace and a sustainable future. We are committed to creating a community in which all members feel safe and secure, and know that their authentic selves and individual differences are accepted with respect and care. At UWCSEA, we acknowledge that diversity, equity, inclusion and justice (DEIJ) is an ongoing and evolving process and strive to create and sustain a sense of belonging for all members of our community, past, present and future. All qualified applicants, including those who identify as a part of marginalized group(s) and individuals with (dis)abilities are all encouraged to apply. Our school is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices and all appointments are subject to interview, satisfactory references, identity and criminal record checks.

What Will You Do

Key Responsibilities:

1. Sales Strategy & Planning:Develop and execute the regional sales strategy to meet or exceed revenue targets.
   Align sales plans with organizational goals and market dynamics in the F&B industry.
   
2. Team Leadership:Recruit, train, and manage a high-performing regional sales team.
   Provide mentorship and performance evaluations to ensure team success.
   
3. Market Analysis & Business Development:Conduct thorough market analysis to identify new opportunities and trends in the F&B sector.
   Build and maintain strong relationships with distributors, wholesalers, and key accounts.
   
4. Customer Relationship Management:Act as the key point of contact for strategic clients within the region.
   Develop tailored solutions to meet client needs and drive customer satisfaction.
   
5. Performance Monitoring & Reporting:Track sales performance metrics, analyze results, and prepare comprehensive reports for senior management.
   Implement corrective actions and strategies to address performance gaps.
   
6. Collaboration Across Departments:Work closely with marketing, supply chain, and operations teams to ensure seamless execution of sales initiatives.
   

What Do We Want

• Proven track record of at least 8–12 years in sales
• Experience in F&B / FoodTech / Food Distributor is desirable
• Experience in Southeast Asia or other international markets is highly advantageous.
• Able to lead & manage team
• Deep understanding of market trends and organization services.
• Strong skills in identifying opportunities and trends.
• Proven ability to negotiate and close deals successfully.
• Strong ability to build and maintain relationships with internal and external clients, partners, and industry influencers.
• Track record of consistently exceeding sales targets and business goals.
• Familiarity with global and local markets where the organization operates.
• Will be required for business travel within the region responsible for.

UWCSEA is seeking Deputy Directors of Residential Life to join us in April 2025. Candidates who are available from August 2025 will also be considered.

We are currently seeking a Deputy Director of Residential Life - East Campus. The Deputy Director of Residential Life (Campus) oversees operational and pastoral matters for the campus boarding community, reporting to the Director of Residential Life (College) and Head of Campus on each campus. They will maintain and enhance our strong and supportive residential culture of 170 students (East) from grades 8 to 12, leading a campus team of residential houseparents, non-residential assistant houseparents and boarding support staff. The Deputy Director of Residential Life will work with other pastoral, academic and support teams across the College to ensure high standards of care for our residential students. The Deputy Director of Residential Life will be a member of the extended Campus Leadership Team as well as act as one of the Designated Safeguarding Leads for the boarding students.

This is an exciting time to join the residential communities on East campus as they build on strong foundations and innovate in the areas of best practice in duty of care, pastoral care and transitions care for our boarding communities. The initial contract is for a three-year period, subject to review of the College residential life structure and organisation. This is a non-teaching role.

Main Responsibilities

• Work with the Director of Residential Life (College) and the Head of Campus to promote and implement the UWC Mission and Values across the boarding community through the residential life programme
• Work with the Director of Residential Life (College) and the Deputy Director of Residential Life on the other campus to develop and implement boarding policies, protocols and a residential life programme to ensure the highest standards of safeguarding, pastoral care and duty of care in a Singapore and UWC context within the strategy and policies of the College
• Oversee the day-to-day operations of the boarding houses and the interactions with the wider College community
• Oversee the pastoral support programmes in place for boarding students and their families
• Lead and mentor a team of boarding staff, fostering a collaborative culture based on trust and respect
• Foster a positive community culture for boarding students, staff and their families
• Ensure the highest standards of food provision, medical provision, safety and safeguarding for the boarding community, working with the relevant College Departments and service providers in this regard
• Work with the academic teams in the College to provide an integrated and supportive academic and pastoral experience for students resident on campus
• Carry out supervisory and pastoral duties according to the duty roster as appropriate
• Assist with any other duties, tasks or jobs with similar levels of responsibility and complexity to the assigned job grade as may be reasonably requested by the line manager and/or the College

This list of responsibilities is not intended to be exhaustive but to highlight a number of the major responsibilities of the post.

Person Specifications

Qualifications

• A tertiary qualification in a field related to Boarding, Education or Counselling is required. If a candidate has a tertiary qualification in another area, s/he should have worked in Boarding in a position of leadership for at least three years.
• All candidates should have a valid first aid certificate and a boarding “Duty of Care” certification; however, these can be obtained within the first three months of employment.

Experience

• All candidates should have worked in Boarding / residential communities for at least 5 years with at least 3 years experience of leading teams in a residential or educational setting
• Demonstrated staff and student leadership and a record of success in leading young people and colleagues
• Demonstrated success in providing pastoral care for students in a residential environment
• Demonstrated success in working with adolescents and their families
• Demonstrated success in working in a diverse community, including students from African, Central/South American and Asia Pacific backgrounds
• Demonstrated success in meeting deadlines and following procedures
• Demonstrated success in project management and working with teams to effectively manage projects
• Demonstrated success in mentoring colleagues and creating a collaborative culture

Skills

• A clear commitment to the UWCSEA values in both personal and professional life
• Personal qualities of integrity, kindness, compassion and warmth
• Demonstrated understanding of and commitment to the capacity required for the demands of a 24-hour residential community
• Demonstrated understanding of the organisational and operational practices appropriate to the position
• Strong evidence of a collaborative and communicative approach with colleagues and teams with the ability to inspire and mentor others
• Strong evidence of the understanding of the developmental and support needs of adolescents and young adults in transition
• Strong evidence of cultural competence in a diverse international setting
• Strong evidence of effective written and spoken communication skills, with the ability to communicate in languages other than English an advantage
• Strong evidence of the ability to uphold legal and safeguarding requirements for residential communities

Application

The UWC Mission is to make education a force to unite people, nations and culture for peace and a sustainable future. We are committed to creating a community in which all members feel safe and secure, and know that their authentic selves and individual differences are accepted with respect and care. At UWCSEA, we acknowledge that diversity, equity, inclusion and justice (DEIJ) is an ongoing and evolving process and strive to create and sustain a sense of belonging for all members of our community, past, present and future. All qualified applicants, including those who identify as a part of marginalized group(s) and individuals with (dis)abilities are all encouraged to apply. Our school is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices and all appointments are subject to interview, satisfactory references, identity and criminal record checks.

The Deputy Director of Program Management and Impact will lead the development and implementation of key regional energy transition strategies, working closely with Tara's program directors and partners. This role involves managing a team of experienced program leads, providing guidance, and empowering them to deliver impactful results. The Director will also be responsible for identifying emerging opportunities and challenges in the region, developing forward-looking strategies, and exploring new partnerships to accelerate the energy transition. Additionally, they will provide guidance to partners, monitor project deliverables, and advise on risk management and reporting.

Duties and Responsibilities are as follows:

Management of Program Leads

• Manage a team of passionate and experienced program leads, including, but not limited to, Bangladesh, Pakistan, and Organisational Development, providing them with the right guidance and empowering them to do their best work.
• Manage and support regional program leads as the organization grows.
• Working alongside the program leads to proactively scanning the countries and regional policy, energy, and economic environment for emerging challenges and opportunities for Tara’s work. This may include developments in the public, private, and people sectors including but not limited to policy developments, changes in the regulatory framework and legislation, corporate investments, etc.

Monitoring, Evaluation and Learning

• Overall responsibility for maintaining and improving Tara’s Monitoring, Evaluation and Learning program, working with a Regional Data Lead to maintain systems to monitor and track our organisational and program-related objectives and key performance indicators
• Responsible for producing Tara’s annual Monitoring, Evaluation and Learning report for key stakeholders
• Responsible for ensuring that Tara continuously utilises data to inform our programming and strategy, and ensure that this data is managed and kept updated in an accessible format.

Strategy

• Develop a forward-looking approach to strategy, analyzing where the region will need to be in five years' time on energy transition and supporting program teams to develop strategies fit for meeting future challenges.
• Identify areas where a regional strategy is required to complement national strategies to accelerate the energy transition and lead the development and implementation of at least one regional thematic program area
• Contribute to an active international network of re-granters and strategists on the energy transition needs of the region.

Grant management

• Guidance and advice to partners and prospective partners in the field to ensure activities achieve their intended objectives and results.
• Monitor deliverables and submissions from partners and provide general oversight of their timeliness and quality.
• Advise the operations team on specific legal/operational/risk requirements for grantmaking in Bangladesh and Pakistan.
• Advise programme directors/senior management on any potential risks and recommend mitigation measures when needed.
• Assist the Regional Program Director with reporting to funders and proposal development, and other duties as assigned.

Excited by the prospect of working for a dynamic and fast-growing international organisation with a mission to solve the climate crisis, the ideal candidate will have:

Knowledge and experience:

• At least 10 years of relevant work experience, gained in either local or international foundations, donor agencies, NGOs or clean energy-related companies or financial institutions;
• A good grasp of the energy system and its interlinkages to climate change, including an understanding of the barriers and opportunities for accelerating energy transition;
• At least 3+ years' experience in leadership positions, with experience managing experienced team members;
• Experience working in the Asia region;
• Demonstrated strategic thinking capabilities, and demonstrable ability to translate strategy into implementation;
• Demonstrated understanding of the role that civil society organisations play, especially in Asia;
• Demonstrated ability to maintain trusting professional relationships across different sectors, and a diverse group of partners, including many working in different cultural contexts;
• Experience working with philanthropic funders or bilateral or multilateral donors and an understanding of how to build and sustain a successful partner network a plus;
• Excellent written and oral English language skills and written and oral fluency in another Asian language preferable

Personal:

• Deep commitment to solving the climate crisis and enabling systemic change;
• Intrinsic motivation, excellent organisational and self-management skills;
• Deeply collaborative;
• Flexibility over working hours to accommodate global time zones;
• Willingness to travel both regionally and internationally;
• Impeccable ethics, and experience working confidentially and operating with high security.

Education

• Advanced degree or relevant expertise in a relevant field such as international relations, strategic studies, environmental management, business administration, economics, or sustainable development.

Location requirements

• The candidate must be based in the Tara region and must have long-term residency status with a legal permit to reside and work in the country.

About the company

My client, a leader in the educational provider space, is seeking an experienced and dynamic Regional Digital Marketing Head/Lead to lead the development and execution of comprehensive digital marketing strategies across the region.

The ideal candidate would require a hands-on leader with a deep understanding of B2C lead generation, SEO, SEM, and paid media campaigns and extensive regional experience, a proven track record in managing high-performing teams, and the strategic vision to drive growth in a competitive educational landscape.

About the role

Reporting to the Regional Marketing Director, your responsibilities would include

• Lead the creation and execution of B2C digital marketing strategies tailored to regional market needs, driving enrollment growth for educational programs across multiple countries.
• Oversee and optimize paid media campaigns (search, display, social, retargeting) to maximize ROI, with a strong focus on achieving enrollment objectives and maintaining brand integrity.
• Direct and implement SEO and SEM initiatives, ensuring robust organic search rankings while optimizing paid search performance for maximum lead acquisition.
• Manage and mentor a diverse digital marketing team across the region, ensuring high levels of engagement, performance, and development through ongoing mentorship and training.
• Leverage data analytics tools, including Google Analytics and CRM platforms, to monitor and adjust marketing campaigns, optimize lead acquisition funnels, and improve conversion rates across channels.
• Oversee the regional digital marketing budget, ensuring effective resource allocation to maximize cost-efficiency and campaign impact.
• Work closely with internal teams such as sales, admissions, and program directors to align marketing strategies with broader business objectives and regional goals.

Skills and experience required

• Ability to think strategically while remaining hands-on in execution, balancing high-level planning with day-to-day campaign management.
• Proven experience in managing and growing high-performing regional digital marketing teams, with a focus on coaching and developing talent.
• Deep knowledge of digital marketing channels, including SEO, SEM, social media, email marketing, and paid media. Strong hands-on experience in campaign setup, execution, and optimization.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

Our client is a US MNC and a Fortune 500 Company that provides Design and Manufacturing solutions to the customers worldwide. They are currently hiring for a Program Director and will like to invite interested candidate to submit your detailed resume to [email protected]

Program Director

Responsibilities:

• Manage the Program Department ensuring that it meets the organizational goals and strategic objectives
• Manage the program to ensure it meet the planned budget and schedules
• Manage, coach and motivate the staff
• Develop business relationship with customers and to ensure customer satisfaction level is met

Requirements:

• Degree holder with 10 years of relevant experience in manufacturing environment
• Experience in managing New Product Introduction
• Result oriented with strong analytical and leadership skills
• Excellent interpersonal and communication skills

A pivotal role in our client’s new setup. Reporting directly to the General Manager (GM), you will oversee and integrate operations across our hotel and hospital services, ensuring exceptional guest and patient experiences.

Key Responsibilities

Strategic Coordination

• Lead and execute operational strategies across hotel and hospital functions, aligning with organizational goals.
• Collaborate closely with the GM and executive leaders to ensure seamless integration between hospitality and healthcare services.
• Serve as the primary liaison between hotel and hospital teams, fostering effective communication and synergy.

Operational Excellence

• Oversee daily operations, including guest/patient services, housekeeping, food & beverage, facilities, and healthcare management.
• Monitor performance metrics to uphold the highest standards in hospitality and healthcare operations.
• Ensure compliance with industry regulations, policies, and standards.

Guest and Patient Experience

• Cultivate a culture of excellence in service delivery, catering to the unique needs of guests and patients.
• Develop initiatives to enhance satisfaction and build loyalty.
• Resolve escalated guest and patient concerns promptly and effectively.

Team Leadership and Development

• Lead, mentor, and inspire departmental heads across hotel and healthcare operations.
• Promote collaboration and accountability within the team.
• Implement training programs to enhance operational skills and elevate service delivery.

Financial Management

• Manage budgets for hotel and hospital operations, focusing on cost optimization and revenue growth.
• Prepare and present financial reports to the GM and senior leadership.
• Identify opportunities to improve efficiency without compromising service quality.

Innovation and Compliance

• Introduce innovative solutions to enhance operational efficiency and satisfaction.
• Stay updated on industry trends and regulatory changes in hospitality and healthcare sectors.

Qualifications and Requirements

Education

• Bachelor’s degree in Hospitality Management, Healthcare Administration, Business Administration, or a related field.
• A Master’s degree is an advantage.

Experience

• 5–10 years of senior leadership experience with significant exposure to both hotel and healthcare operations.
• Proven track record of managing large teams in high-performance environments.

Skills

• Strategic leadership and operational management expertise.
• Strong communication and interpersonal abilities.
• Financial management skills and regulatory compliance knowledge.

Preferred Candidate Profile

• Demographics: Singaporean or Permanent Resident (PR)
• Lanuguages: Ability to converse in Mandarin as required to liaison with Chinese clients
• Cultural Fit: In-depth understanding of Singapore’s hospitality and healthcare sectors

What Will You Do

Key Responsibilities:

1. Sales Strategy & Planning:Develop and execute the regional sales strategy to meet or exceed revenue targets.
   Align sales plans with organizational goals and market dynamics in the F&B industry.
   
2. Team Leadership:Recruit, train, and manage a high-performing regional sales team.
   Provide mentorship and performance evaluations to ensure team success.
   
3. Market Analysis & Business Development:Conduct thorough market analysis to identify new opportunities and trends in the F&B sector.
   Build and maintain strong relationships with distributors, wholesalers, and key accounts.
   
4. Customer Relationship Management:Act as the key point of contact for strategic clients within the region.
   Develop tailored solutions to meet client needs and drive customer satisfaction.
   
5. Performance Monitoring & Reporting:Track sales performance metrics, analyze results, and prepare comprehensive reports for senior management.
   Implement corrective actions and strategies to address performance gaps.
   
6. Collaboration Across Departments:Work closely with marketing, supply chain, and operations teams to ensure seamless execution of sales initiatives.
   

What Do We Want

• Proven track record of at least 8–12 years in sales
• Experience in F&B / FoodTech / FMCG / Retail is desirable
• Experience in Southeast Asia or other international markets is highly advantageous.
• Deep understanding of market trends and organization services.
• Strong skills in identifying opportunities and trends.
• Proven ability to negotiate and close deals successfully.
• Strong ability to build and maintain relationships with internal and external clients, partners, and industry influencers.
• Track record of consistently exceeding sales targets and business goals.
• Familiarity with global and local markets where the organization operates.
• Will be required for business travel within the region responsible for.

Our client is actively searching for a Senior Asst Director, Executive Development Prog to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

Our cilient offers continuing education and training programmes to middle and senior executive, Delivered by a world-class faculty and complemented by notable industry leaders, their programmes attract talented individuals from Asia and across the globe, providing valuable opportunities for networking and cross-cultural interaction.

The candidate is to work closely with the Reporting Officer to grow the University's Executive Education suite of programmes and enrolments. The candidate will need to work with internal and external stakeholders so as to ensure that programmes continue to be relevant to the industry and clients’ needs as well as ensuring that programmes are well subscribed to. This will directly support the University’s key goal of growing the Continuing Education segment, whilst also making impact to the industry. In addition, the candidate will provide leadership and direction in the formulation and execution of business development strategies and support the strategic direction of University's Executive Education.

The responsibilities of this role are:

Business Development

• Develop a multi-channeled marketing strategy including growth and sustainability plans
• Research and strategise around industry plans to implement into the University's Executive Education programmes
• Pro-actively engage corporations to understand their business as well as training and development needs
• Develop proposals for clients to meet their training requirements
• Source and cultivate new and existing productive relationships with senior leaders, including C-Suite executives, so that they are engaged on a broader level with the Business School

Finance Initiatives

• Ensure that programes launched are financially sustainable
• Work with managers on the drafting of budget for clients
• Responsible for the P&L budget for Executive Education programmes
• Ensure that all programme fees received (via credit card and cheques) are accurately accounted for and invoices related to promotional events are given to the Finance Manager/Account Executive for processing in a timely manner, and that corporate policies are adhered to
• Work with Finance business partners to resolve issues so as to ensure prompt accounting and reporting of finance matters with regards to the prorgammes

Collaboration Initiatives

• Maintain contact with all clients/participants to ensure high levels of client satisfaction
• Work closely with operations team to ensure smooth and professional delivery
• Work collaboratively and closely with colleagues, staff and faculty
• Understand the various funding schemes available and to apply accordingly, as well as explain to clients
• To work with many different clients with different requirements, and to ensure the same high level service standards are delivered to the clients
• To be top of the latest developments in the learning and development space, and to be able to engage with clients at different levels
• Effectively maintain and build relationships with internal teams, external agencies and marketing partners to develop and execute strategic outcomes, to support the business development objectives

Operations

• Engage with the University's Executive Education Operations team lead to meet on the deliverables in relation to the customer experience and overall efficacy
• Understand Skillsfuture funding framework to develop programmes in line with Skillsfuture

The ideal candidate will need to have the following qualities and experience:

• Bachelor’s or Master’s degree
• Minimum 8 years of experience. Experience in academic environment will be advantageous. An understanding of the adult learning environment and ecosystem is necessary.
• Candidates with prior work experience in business consultancies, as well as organisations that provide L&D/ Executive Development would be preferred
• Proficient in general software applications that facilitate work operations
• Ability to interact with people of varying levels and backgrounds including senior executives & faculty
• Ability to multi-task and meticulous to details
• A pleasant disposition and able to work under tight deadlines
• Good team-player and able to work independently
• Analytical and thorough in his/her thought-process
  

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

CTES Consulting PTE LTD

EA License No.: 07C3481

EA Personnel Registration No.: R1104237 (Jaclyn Tan)

At Aurecon, we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust, and inclusiveness. Our differences are what fuel our creativity.

What will you do?

In this position, you will join our Buildings business, where you will play an integral part in a team of highly skilled specialists that ‘bring ideas to life’ for our clients across all types of projects. We know the work we do is vital in assisting our world’s economic development and, it is the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to ‘bring ideas to life’.

Winning Work & Client Relationships

• Responsible for the development and maintenance of the client plan and positive client relationships.
• Responsible for achievement of revenue and relevant utilisation targets, developing of client proposals and tenders in conjunction with Business Development. This includes bid planning, facilitation, costing, writing, technical inputs, and signoff as required.

Project Delivery

• Accountable for the overall success of all aspects of projects assigned. This includes but is not limited to contract negotiation, project management, managing timeliness, quality, risk management, project financial performance, communication, and scope management of the projects, in line with the Aurecon methodology.
• Accountable for effective closeout of projects and debrief on all projects with the client, Client Relationship Executive/Managers and Project Leaders; responsible for providing technical expertise and overseeing all technical aspects of projects.

Financial management

• Manage project profitability and financial contribution for allocated projects; ensure financial performance of the allocated projects in accordance with client proposals, business plans and budgets.

People Management & Competency Development

• Responsible for the leadership, management, development, and motivation of team, ensuring the ongoing development of careers and competencies, services and technologies within the Service Group.

We know today’s complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.

What can you bring to the team?

Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future. You will also need the following:

• Degree in Electrical Engineering with PE (Electrical) registration with Professional Engineers Board in Singapore.
• Licenced Electrical Worker registered with EMA with minimum Grade 9.
• Minimum 10+ years’ relevant professional/technical experience and/or specialization, project management qualification and solid technical expertise.
• High level engineering consulting and client management skills, experienced in the delivery of major and/or complex design projects (i.e. Data centre design or related will be highly regarded).
• Excellent communicator with well-developed commercial, analytical and technical skills, with a strong client focus and proven track record in business development.
• Ability to manage projects from strategic and detailed planning, concept and detailed design, and to demonstrate leadership and team management skills.
• Ability to lead a team of junior staff.

Our Aurecon Attributes define our way of being – they are a collection of qualities that makes us who we are. Individually and collectively, they unleash the true power of Aurecon, they make us stand out from the crowd and are critical to our success. We don’t expect you to have all eight of the attributes, but one that is unique to you.

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About Us

Headquartered in Australia, Aurecon is one of the leading international engineering, design and advisory company that brings vital engineering experience, technical capabilities, and design expertise to an extensive range of markets.

Over the last 85 years, our team of more than 5 000 experts located in 11 locations across the globe have collaborated with our clients and partners to reimagine, shape and engineer clever, innovative and sustainable solutions to solve some of the world’s most complex challenges.

In Asia, where the region is undergoing rapid transformation in areas of sustainability, digital and infrastructure, we lead by being innovative, flexible, and nimble. We embrace design-led thinking – an approach that is guided by digital engineering, the user experience and sustainability – ensuring that the work we do is future ready and leaves a legacy for the next generation.

Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!

• Sales Leadership & Market Expansion: Develop and implement sales strategies to expand market share in APAC, emphasizing methanol and hydrogen fuel cell technology.
• Business Development: Build and maintain strategic relationships with customers and partners, identifying new opportunities and positioning Oneberry as a market leader.
• Collaboration: Work closely with our product management, R&D, and sales teams to create innovative and customer-centric solutions that address market demands.
• Brand Positioning & Marketing: Enhance Oneberry’s brand presence through targeted marketing strategies and fostering a strong reputation for reliability and innovation.
• Performance Analysis: Establish and monitor KPIs to measure growth, market penetration, and the effectiveness of strategic initiatives.

Summary

Responsible for the formation and implementation of the Food & Beverage annual business plan and medium term strategies, as well as establishing key performance objectives and plans to ensure the hotel meet its business targets and drives sustainable profitable growth.

Job Responsibilities

• Responsible for the conceptual and operational design of the restaurant and bar concepts in the Hotel.
• Be an active participant in the strategic marketing approach to ensure exposure the Food & Beverage of the Hotel.
• Create active strategies to maintain a strong social media capture.
• Daily monitoring of Food & Beverage performance and assume responsibility for its achievement.
• Leading the restaurants, bars and events team in proper expenses and cost control with required services and standards and monitoring the performance of all the outlets in this process.
• Proven track record in the ability to conceptualize, promote and deliver innovative promotional events.
• Overall responsibility of all operational components of the division to ensure efficiency and effectiveness of operations and maintain high standards of operations in all restaurants, bars and events.
• Drives high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates.
• Collaborate with the Executive Chef to continually review and refresh menu offerings as deemed by locality and region.
• Create an operational environment of education and empowerment that energizes the team to focus on guest preferences and aspirations, allowing for the creation of memorable guest experiences.
• Continuous focus on employee satisfaction and ensures continuous improvement action plans are executed effectively, and as need, with a focus on a team and succession planning culture.
• Cultivate a positive culture surrounding the guest feedback platform and formulate strategies to continually improve the guest experience.
• Cultivate a culture of exploring new strategies on how revenue streams can be developed.
• Create revolutionary new standards.
• Liaise with all outlet and kitchen management to improve service and product efficiency.
• To conduct regular hygiene audits in conjunction with the Executive Chef and Stewarding.
• Develop the Annual Department Business Plan and Financial Budget.
• Implement T&C activities within budgeted guidelines and time frame, controlling expenditure during the financial year.
• Ensure payroll for the department is run in accordance with statutory regulations and company guidelines.
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Ensure that high level of food safety management and precautions with regards to the hotel food safety and hygiene standards (HACCP) are adhered to in the department.
• Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
• Plan, develop and grow the food& beverage team through leadership, mentorship and coaching to fuel the growth of the team.
• Conduct departmental orientation; ensure that all new hires and existing colleagues are trained in the on-the-job training of the Food& Beverage Division.
• Collaborate with Talent & Culture team that lead to efficient and effective recruitment process and also the team in the education plans to increase colleagues’ knowledge and skills in service and culinary excellence.
• Lead and facilitate the performance review process for the division, adhering process schedule and follow up.
• Have regular brainstorming sessions that includes all colleagues to create a flow of new and ‘improved’ ideas.
• Be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

Job Description:

• Competitive Remuneration Package
• Accessible Working Location
• Dynamic Working Environment

As a Assistant Director of Nursing (ADON), you will be responsible for the following duties:

• Planning, coordinating and directing on the overall operations of the Nursing Departments.
• Ensuring that the procedures are aligned to the organization’s strategic plan.
• Leading a nursing team to manage staffing needs.
• Conducting of ward rounds.
• Mentoring and supervising nurses in their clinical practices.
• Participating in any hospital committees or projects.

Requirements

• At least 12 years of nursing management experience or at least 5 years of Senior Nurse Manager or above
• Preferable with Post-Graduate in Management
• Good Communication Skills and People Management Skills

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Disclaimer: while we highly value diverse professional backgrounds, this role requires specific experience in Fintech or Wealthtech due to the specialised nature of the work.

About Syfe

Syfe is a digital investment platform with a mission to empower people to grow their wealth for a better future. Built on the pillars of advice, access and innovation, we cater to the full spectrum of an individual's wealth needs across diversified proprietary portfolios, cash management solutions and a state-of-the-art brokerage.

The Syfe team combines world-class financial expertise with best in-class technology talent. Excellence in execution is in our DNA and we offer equity ownership to all employees regardless of seniority and designation.

We are regulated by the financial authorities across Singapore, Hong Kong and Australia. In Singapore alone, where we are headquartered, over 100,000 investors trust Syfe to grow their wealth.

Since its founding, Syfe has raised US$79 million from world-class investors. The company has won multiple awards including Wealth Management Fintech of the Year by the Asian Banking and Finance Awards, as well as being recognized as one of the Top LinkedIn Startups in Singapore.

The Right Profile

We are seeking a "Director of Product" to drive product innovation by creating delightful user experiences. You will lead a global and diverse team of very talented product managers and work closely with the business and engineering teams to bring the product roadmap to life. If you are someone who loves solving complex problems and building great products, we look forward to hearing from you!

Key Responsibilities

• Manage, grow and empower a team of product managers distributed across Singapore, Hong Kong and India.
• Constantly elevate customer experience, identify product gaps and generate new ideas that drive growth.
• Deliver customer insights (both qualitative and quantitative data) into forging current and future product strategies.
• Create an environment to inspire, push creativity, challenge established thinking and identify industry best practices for user experience within the team.
• Bring thought Leadership in product management and build partnerships with key stakeholders.
• Contribute to the creation of outstanding experiences, incorporating best practices in UX.
• An entrepreneurial spirit, flexible and quick at grasping new topics and strong willingness to drive innovation.
• Be data-driven and incorporate data analysis and feedback through testing to validation of concepts and experience paradigm.
• Manage multiple work streams in a fast-paced, changing environment with cross-team dependencies.

Qualifications

• Prior experience in Fintech or Wealthtech is mandatory.
• 12+ years of experience in product management and leading product teams for a minimum of 7 years.
• Experienced in managing the entire product lifecycle from idea inception to launch.
• Reasonably technical to direct product and engineering teams to achieve product objectives effectively.
• Deliver customer insights (both qualitative and quantitative data) into forging current and future product strategies.
• Passionate about financial markets and investing/trading.
• Commitment to creating a culture of creativity, self-determination, quality and psychological safety for a diverse team.
• Empathy and authenticity with mastery over guiding teams through times of growth and scalability.
• Experience in advanced research methods and are familiar with JTBD/Outcome-Driven innovation.
• Strategic in making decisions by integrating user, business and technical considerations into running Product day to day.
• Ability to identify when to optimize for speed and when to seek quality and hone into the details.
• Effective communicator who articulates product direction and decisions to different stakeholders.

Come As You Are

At Syfe, we believe in the power of diversity and are dedicated to creating a welcoming and innovative environment for all our employees. We embrace and encourage applications from candidates of all backgrounds and provide equal employment opportunities without discrimination based on any personal characteristic or status protected by law. If you require any accommodations to ensure a comfortable and positive interview experience, please don't hesitate to reach out.

Location: Singapore

Recruiting Process (estimated duration: 4 to 6 weeks)

If your application is shortlisted, please expect:

• Interview 1 (30 min) – Virtual introductory call with our People & Culture team
• Interview 2 (60 min) – Virtual/Onsite interview with the Hiring Manager
• Interview 3 (90 min) – Onsite case presentation with the Hiring Manager and other senior team members
• Background and Reference Checks

Due to the volume of applications, we regret that only shortlisted candidates will be notified.

Job Summary

To ensure the functionality, performance, and quality of web and mobile applications through comprehensive testing practices.

Key Responsibilities:

• Conduct application testing to ensure high-quality performance and user experience.
• Develop test plans, scripts, and cases aligned with project requirements.
• Identify defects, document test results, and collaborate on issue resolution.
• Perform regression tests to validate consistency in previously tested applications.
• Provide feedback on usability and contribute to process improvements.
• You have experience in testing web and mobile applications, possess excellent problem-solving abilities, and thrive in a collaborative environment.

Key Requirements:

• Degree in IT, Computer Science, Engineering, or related fields.
• Experience in mobile and web application testing is highly advantageous.
• Strong grasp of application testing tools, methodologies, and industry standards.
• Excellent problem-solving skills and meticulous attention to detail.
• Familiarity with Agile methodologies and financial services regulatory environments.

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Primary Responsibilities:

Strategy

• Demonstrate the value of modern technology to enable the business to meet its objectives.
• Lead the vision for Portfolio Unit Digital Solutions’ transformation, fostering innovation and flexibility in IT management and service delivery.
• Build and maintain strong relationships with key stakeholders to co-create an IT strategy that meets business needs.
• Contribute to the development and execution of a forward-thinking data and information strategy.

Service Delivery Leadership:

• Take responsibility for development, delivery and monitoring of both an IT strategy and support delivery of a data and information strategy.
• Lead delivery teams to meet customer expectations by executing projects on time, within budget, and to high standards.
• Implement risk management strategies for both ongoing operations and project transformations.
• Champion continuous improvement to enhance service quality and operational efficiency.

Transformation:

• Collaborate with potential clients to identify their business needs and align them with innovative digital solutions.
• Evolve IT from a support role into a strategic partner that empowers the business with the necessary tools and information to achieve success.
• Ensure the delivery of high-quality, responsive support functions while driving improvements.

Relationship Management:

• Build and maintain strong relationships with key stakeholders, including clients, partners, and internal teams.
• Influence and communicate with key stakeholders and customers including and not limited to local senior management and executive management.
• Develop a compelling communication strategy to highlight the value of IT and the impact of digital transformation initiatives.

Programme Management:

• Take overall responsibility for the portfolio of projects which will deliver both the IT strategy, data and information strategy.
• Identify potential risks and implement mitigation strategies to ensure smooth service delivery.
• Determine resource requirements to meet business needs cost effectively and coming up a strategy to meet these requirements, ensuring that project teams are staffed appropriately and efficiently.
• Formulate and agree annual revenue and capital budgets for Digital Solutions and corporate programs, ensuring that the delivery of IT and programs are against the budget.

Requirements:

Educational Background:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.

Experience:

• 10+ years of experience in IT leadership roles, including strategic planning, service delivery, and transformation initiatives.
• Proven experience in leading digital transformation, aligning technology with business goals, and delivering complex IT solutions.
• Demonstrated ability to lead large-scale IT programs, including program management and budget oversight.

Technical Skills:

• Strong understanding of modern IT frameworks, cloud-based solutions, digital tools, and emerging technologies.
• Experience developing and executing data and information strategies to drive business value.
• Knowledge of risk management frameworks and ability to implement robust risk mitigation strategies for IT projects.
• Familiarity with project management tools and methodologies (e.g., Agile, Scrum, Waterfall).

Leadership:

• A strategic thinker with the ability to align IT capabilities with business objectives and communicate this vision effectively to stakeholders.
• Proven track record in building, leading, and mentoring high-performance teams while fostering a culture of continuous improvement and innovation.
• Strong leadership in managing IT service delivery with a focus on operational excellence, process optimization, and cost efficiency.

Stakeholder Management:

• Excellent interpersonal skills with a proven ability to build and maintain strong relationships with C-level executives, clients, and cross-functional teams.
• Skilled at influencing and engaging senior leadership and clients to support IT initiatives and digital transformation efforts.
• Experience developing and executing communication strategies to clearly articulate the business value of IT.

Communication & Problem-Solving:

• Strong problem-solving and critical thinking skills, with the ability to manage complex, multi-faceted IT challenges.
• Exceptional communication skills, both written and verbal, with the ability to translate complex technical concepts into business-focused language.
• Ability to navigate ambiguity and make informed decisions in a fast-paced, dynamic environment.

Job Responsibilities

We are looking for an Information and Cyber Security Lead. You will be part of the founding key team member, reporting to the Chief Information Officer (CIO) and working closely with team leads in the transformation of the business. If you are passionate about technology and digital transformation for business and want to be in a team where your views matter, learning and collaboration is part of the culture, please reach out and we would love to talk to you!

• Define and implement the Enterprise InfoSec (IS) landscape and roadmap.
• Architect and develop security solutions on on-premise and cloud platforms (AWS, GCP, or Azure) using cloud-native security services.
• Design and implement secure cloud architecture for various cloud platforms.
• Provide security advisory as a trusted partner and subject matter expert cloud platforms.
• Develop, maintain, and enhance IT Security checklists and guidelines.
• Manage third-party IS due diligence on service suppliers, including onsite assessments.
• Conduct Technology Security Risk Assessments on systems throughout their lifecycle to identify and mitigate security risks.
• Ensure compliance with security frameworks and processes such as CIS, NIST, PCI/DSS, SOC 2.
• Implement process improvements for effective IT Security risk management.
• Identify security risks in the Tech Obsolescence Risk program.
• Perform periodic risk analysis, vulnerability scanning, and testing.
• Drive enterprise initiatives for comprehensive security posture analysis across different layers and sources within the network environment.
• Respond to security incidents and manage incident response.
• Communicate with regulators such as MAS and ensure solutions meet external and internal requirements and guidelines.
• Conduct security awareness training and programs for employees.
• Stay updated on security trends and new threats to safeguard the organization.

Job Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 15 years of experience in Information Security and risk management, preferably in a large organization or financial services.
• Deep understanding of threat modeling and risk management principles.
• Strong understanding of financial services IS policies, regulatory trends, and good practices for providing recommendations.
• Excellent relationship-building, stakeholder management, communication, and influencing skills.
• Experience managing senior business stakeholders.
• Strong motivation and capability to drive initiatives and changes.
• Proactive leadership and teamwork skills.
• Relevant industry certifications (e.g., CISSP, CISM, CISA, CCSP).
• Excellent analytical and problem-solving abilities.
• Experience in team leadership, coaching, and mentoring.
• Knowledge of industry standards such as ISO 27001, MAS TRM, NIST, CIS, PCI/DSS, and SOC 2.
• Familiarity with security technologies such as firewalls, intrusion detection systems, and endpoint protection.
• Experience with security operations centers (SOC) and setting up SOC models.
• Strong program management background.
• Product-specific certifications such as MCSE, CCNA Security.
• Good knowledge of TCP/IP protocol.
• Ability to handle sensitive information with confidentiality and integrity.
• Experience in driving enterprise initiatives for E2E security posture analysis.
• Ability to work with subsidiaries and understand regional security requirements.

The division facilitates research collaboration agreements with partners and manages the adoption of research outputs by identifying, protecting, and licensing project IP to the industry.

The candidate will report to Director of the division. S/he is responsible for managing Technology Transfer for the university, namely, managing the Intellectual Property (IP) portfolio arising from research output. The job scope includes drafting and negotiation of research and licensing agreements, educating and creating awareness of intellectual property to academic staff, protecting and valuing the IP, structuring and negotiating IP licensing deals, conduct market landscape analysis as well as managing IP database and analysis.

Responsibilities

• Regularly review, update and formulate Intellectual Property Policy to evolve with progress of the university and industry feedback
• Develop and regularly review IP licensing strategies, licensing structure and guidelines to maximise adoption of research output
• Structure and negotiate contracts, such as research collaboration and IP licensing agreements
• Perform prior art searches, including liaise with external IP firms on IP searches and filings
• Assess value of IP, structure and negotiate on IP licensing deals
• Develop and manage an IP Management System
• Conduct market landscape analysis to identify and engage research collaborators and potential licensees
• Generate statistical reports with analysis on the impact of research output
• Create IP awareness and education, as well as provide IP advisory to academic staff and colleagues; and
• Work on strategic cross-divisional initiatives and University-wide planning
• Any other responsibilities

Requirements

• Strong knowledge with minimum of 10 years of relevant experience in Intellectual Property (IP) Management;
• Recognised IP-related qualifications or legal qualifications with experience in managing IP;
• Experience in managing collaboration agreements and licensing negotiations;
• Enjoy working closely with industry, academic staff and students in an Institute of Higher Learning;
• Strong leadership qualities, and self-motivated to improve processes and solve problems;
• Able to multi-task and work in a fast-moving environment;
• Possess strong analytical skills, strategic thinking and an eye-for-details; and
• Have good persuasive writing, communication and interpersonal skills.

Interested candidates are invited to submit their MS Word formatted CV with the current and expected salary remunerations.

• JonDavidson Pte Ltd • EA Lic-22S1412 • MOM Reg No-R1440770 •

Team Summary

The SMT Cluster, Global Clients & Global/Regional Acquirers Client Services team is currently a team of 9 located across the region covering clients in 3 countries: Singapore, Malaysia and Thailand. It also covers Global Clients and Global Acquirers who have presence in the Asia Pacific region. 

The team is accountable for managing the post-sale and operational relationships of clients by overseeing onboarding and implementation processes, maximizing adoption of deployed products, driving Client Success outcomes, and optimizing client performance.

What a Senior Director, Head of Client Services (CS) – SMT Cluster, Global Clients and Global/Regional Acquirers does at Visa?

The Senior Director, Head of Client Services (CS) – SMT Cluster, Global Clients & and Global/Regional Acquirers is a senior leadership role, reporting to the SVP, Head of AP Client Services, and will lead the team responsible for managing the post-sales and operational relationships of clients by overseeing onboarding and implementation processes, maximizing adoption of deployed products, driving Client Success outcomes, and optimizing client performance across the SMT markets, Global Clients and Global/Regional Acquirers.

The Senior Director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. They will define and deploy client service strategies across the different client types including proactive Client Success planning. This will ensure their client operational goals/success metrics are understood, intended outcomes are met and client readiness activities for upcoming mandates are tracked in Client Success Plans. In addition, a key tenet will be to develop and enhance success metrics for the team they lead to ensure Client satisfaction is not only measured, but is exceeded, using net promoter scores, survey results, OKRs, in person meetings, outreach calls, and other factors to determine accountability and proactive engagements by their team members. 

The Senior Director is accountable for building a high-performing and cohesive team, aligned to the global Client Success strategy, by providing leadership to a team of individual contributors. They should do this through coaching, setting strategic direction and applying working knowledge of Visa products, systems, and procedures. They are accountable for personifying the Visa leadership principles while providing guidance to direct reports, cross-functional staff, and senior management to proactively drive Client Success whilst ensuring effective resolution of high-priority issues with potential of significant financial implications.

In this role, you are expected to:

• Lead courageously to inspire the SMT Cluster, Global Clients and Global/Regional Acquirers Client Services team, focused on delivering excellent client experience and optimizing our clients’ performance.
• Be a member of, and active participant in, the AP Client Services Leadership Team and the SMT Cluster, Global Clients & Acquiring Leadership Team.
• Own the expense budget for this group, as well as revenue and sales targets and Objectives/Key Results based on the multi-year Client Success transformation.
• Drive the development and delivery of key strategic initiatives in support of the global Client Success transformation, inspiring and holding team members to account for enacting key changes in support of the future state vision.
• Establish and foster outstanding relationships with executive management team stakeholders from Clients and is adept at independently managing and resolving challenging and complex client escalations by obsessing about clients. 
• Develop and maintain outstanding relationships with key Visa cross-functional stakeholders. Represents the voice of the client on all operational initiatives and issues with key internal partner organizations including Sales, Product, Global Clients, Global/Regional Acquirers, Finance, Risk, Legal and Technology.
• Build and maintain highest quality relationships across all key clients, industry participants and regulatory bodies. Establishes thought leadership in domains on payments, operations, innovation and technology. 
• Own the holistic post-sale and operational relationship of the client portfolio, acting as a key ambassador of all Client Services teams by providing the central voice of Client Services to Clients and Sales Account Owners.
• Act, on an ad-hoc and as needed basis, as the central escalation point for managing client escalations concerning major incident/crisis responses.
• Provides thought leadership expertise on the latest global payment processing trends, Visa solutions, and technologies to provide a world class Client experience.
• Manage all Client Services staff in the SMT cluster, some of whom dual report to other Client Services functions, requiring partnership and coordination with other Client Services Leads.
• Be available for international travel 40% of the time due to the regional footprint of clients, direct reports and team members.

Why this is important to Visa?

This senior leadership role is an exciting opportunity to be at the forefront of and shape Visa’s Client Success transformation, by leading and developing a high-performing team of Client Success Managers to maximize client benefits realization and value from Visa products via proactive optimization processes.

Responsibilities:

• Develop and guide the sales team’s strategy and targets, leading them to meet overall goals within budget constraints.
• Monitor sales performance and adjust activities, account management, and sales priorities as needed to achieve objectives.
• Assist the Director of Sales and Marketing (DOSM) in creating the annual sales budget and implementing sales programs and initiatives.
• Support the DOSM in preparing monthly forecasts for the department, ensuring adherence to budget parameters and effective cost management.
• Build and maintain strong relationships with clients before, during, and after conferences, exceeding their expectations to encourage repeat business.
• Participate in the creation of the marketing plan, sales action plan, profit plan, advertising and promotions budget, and marketing audits.
• Track forecasts for all group and FIT segments, identifying periods needing increased sales focus to meet targets.
• Recruit, select, train, and motivate the sales team to reach sales objectives.
• Provide leadership for the daily operations of the sales team while aligning with the department’s and company’s strategic goals.
• Monitor group bookings in relation to room availability, types, and customer spending potential to maximize revenue from rooms and other services.
• Attend trade shows, travel functions, and major business events as required or directed by the Director of Sales & Marketing.
• Foster good working relationships with other departments, ensuring effective communication and teamwork.
• Perform additional duties as assigned by hotel management.

Requirements:

• With 5 years of sales experience in the hotel industry field.
• A diploma or degree holder, in hospitality management or business related discipline.
• Positive, dynamic and results-oriented

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are seeking a passionate and skilled Flutter Developer to join our dynamic team. The ideal candidate will have a strong understanding of Flutter development, be proficient in Dart programming, and have experience building high-quality, scalable mobile applications.

Job Responsibilities:

• Design and develop high-quality, scalable, and maintainable mobile applications using Flutter.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.
• Stay up-to-date with the latest trends and technologies in mobile development.

Job Requirements:

• At least 2 years relevant experience in Flutter development. Candidates with no experience and possess relevant technical knowledge may apply.
• Bachelors degree in Computer Science, Information Technology, or a related field.
• Strong knowledge of Dart programming language.
• Proven experience in building mobile applications for Android and iOS using Flutter.
• Understanding of the full mobile development life cycle.
• Familiarity with RESTful APIs to connect mobile applications to back-end services.
• Strong understanding of design principles and user interface guidelines.
• Excellent problem-solving skills and ability to work in a team environment.
• Good communication and interpersonal skills.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

We are seeking a passionate and skilled Flutter Developer to join our dynamic team. The ideal candidate will have a strong understanding of Flutter development, be proficient in Dart programming, and have experience building high-quality, scalable mobile applications.

Job Responsibilities:

• Design and develop high-quality, scalable, and maintainable mobile applications using Flutter.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.
• Stay up-to-date with the latest trends and technologies in mobile development.

Job Requirements:

• At least 5 years relevant experience in Flutter development. Candidates with no experience and possess relevant technical knowledge may apply.
• Bachelors degree in Computer Science, Information Technology, or a related field.
• Strong knowledge of Dart programming language.
• Proven experience in building mobile applications for Android and iOS using Flutter.
• Understanding of the full mobile development life cycle.
• Familiarity with RESTful APIs to connect mobile applications to back-end services.
• Strong understanding of design principles and user interface guidelines.
• Excellent problem-solving skills and ability to work in a team environment.
• Good communication and interpersonal skills.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Overview

A technically focused role with responsibility for planning, managing, and installing of the technical (AV, SX, LX, and power supply) infrastructure for Live Events in Singapore & the South East Asia Region. Ideally the candidate would have 20+ years proven experience in all technical departments including Audio Systems, Rigging, Lighting, Video Projection, LED Screens, Media Servers, Camera Systems, Electrical & Power Management.

The candidate should have a proven track record of delivering high quality technical solutions for live events across all major markets and have experience in delivering projects in South East Asia and China. The candidate should have a high level of understanding of the following software applications: AutoCAD, Vector Works, Unreal Engine 5.0, Depence R3, Capture, WYSIWYG, PowerPoint, Excel, Rental Point, Easy job. The candidate should have previous experience for programming on the following media server platforms: Watchout, Disguise, Pixera, Millumin. The candidate will have to solve problems in the workplace and on site, detect risks all throughout the projects and therefore must have excellent management & communication skills. He will need to work with budgets and deliver projects to an agreed level of profitability. He/she must also be flexible, particularly with the hours of work, to achieve the best results and a successful project.

Responsibilities:

• Co-ordinate and arrange site visits with clients & all necessary suppliers to ensure a high level of planning for all projects
• Training recommendations & management of internship program
• Identifying and targeting areas that can help CT by keeping management updated on technical advances in software/equipment related to/beneficial to CT
• Support the management team in procuring new technology
• Observe health & safety procedures both at work and on site.
• Regular communication with the GM for business updates
• Work with the Project Manager to ensure the technical elements of the budget are kept within limits agreed with client. Maintain accurate records of any technical budget expenditure.
• Work with the Project Managers to oversee, negotiate and manage any regulatory requirements with local authorities.
• Work with the Project Manager to develop technical schedules for installation and delegate tasks to technical crew assigned to help in this department.
• Co-ordinate, reserve and book sub-hired equipment when required, negotiating terms with suppliers to ensure maximum profitability
• Oversee all projects and advice Project Managers on technical requirements, to recommend and prepare specifications for equipment to be used for all projects
• Staff Development in providing guidance and support to junior technical staff through ongoing learning and training sessions.

Key Abilities to include:

• Excellent organisational and planning skills
• Outstanding communication and negotiation abilities.
• Ability to identify challenges and work through problem-solving solutions in a pressurised environment
• A team player with strong leadership and delegation skills
• Flexible to support the ever-changing workflow of multiple live event projects
• Ability to multitask and ensure all ongoing concurrent projects are successful