Total 3 financial consultant job vacancies in Information Technology category in D27 Yishun, Sembawang

We are seeking an experienced Technical Consultant for Microsoft Dynamics Customer Insights to join our team. The ideal candidate will play a key role in helping clients leverage the power of Dynamics 365 Customer Insights (CI) to improve customer engagement, optimize business processes, and gain actionable insights. The consultant will design, implement, and customize solutions that integrate with various data systems to deliver personalized customer journeys and insights.

Key Responsibilities

• Solution Design and Development:Collaborate with business stakeholders to understand requirements and propose innovative solutions using Microsoft Dynamics Customer Insights.
  Customize and configure the CI environment, including data ingestion pipelines, audience segmentation, customer profiles, and data unification models.
  
• Integration and Data Management:Integrate CI with other systems (e.g., Dynamics 365 CRM, ERP, Azure services, Power Platform, and third-party applications).
  Design data models, data flows, and APIs to ensure seamless data ingestion, enrichment, and export.
  Ensure data quality and establish best practices for data governance and compliance with GDPR and other relevant standards.
  
• Implementation and Support:Oversee the end-to-end deployment of Customer Insights solutions, ensuring alignment with business objectives and technical specifications.
  Provide hands-on technical support during UAT, system testing, and post-deployment stages.
  Develop and maintain technical documentation, including architecture diagrams, configurations, and user manuals.
  
• Client Engagement and Consulting:Act as a trusted advisor to clients, guiding them on best practices for customer data platforms, analytics, and actionable insights.
  Conduct training sessions for end-users and administrators on the effective use of Customer Insights and its features.
  Collaborate with cross-functional teams (sales, marketing, development, data science) to align technical delivery with business goals.
  

Required Skills and Qualifications

• 3+ years of experience in implementing Microsoft Dynamics 365 solutions, with a focus on Customer Insights.
• Strong understanding of customer data platforms (CDPs) and how they drive customer engagement and analytics.
• Expertise in data modeling, data transformation (ETL), and integration with external data sources.
• Hands-on experience with Power BI, Azure Data Factory, Azure Synapse Analytics, or related cloud services.
• Familiarity with CRM systems (e.g., Dynamics 365 Sales, Marketing, or Customer Service) and their integration with CI.
• Strong programming knowledge (e.g., Power Automate, JavaScript, C#, or SQL).
• Proven ability to troubleshoot technical issues and provide customer support.
• Experience with data governance, privacy laws (e.g., GDPR), and data security best practices.
• Excellent communication and presentation skills, with the ability to translate technical concepts for non-technical stakeholders.

We are seeking a highly skilled Technical Consultant specializing in Microsoft Dynamics Commerce to join our team. In this role, you will be responsible for designing, implementing, and maintaining solutions on the Dynamics 365 Commerce platform, supporting our clients in their digital transformation journey. You will collaborate with business stakeholders, developers, and project managers to deliver seamless commerce solutions that enhance customer experience and operational efficiency.

Key Responsibilities:

• Solution Design & Implementation:Customize and extend Dynamics 365 Commerce modules to meet client requirements.
  Integrate Dynamics 365 with third-party applications such as ERP, CRM, payment gateways, and retail systems.
  Develop workflows, plugins, APIs, and custom components.
  
• Technical Consultancy & Client Engagement:Work closely with stakeholders to gather business requirements and translate them into technical specifications.
  Provide technical leadership and recommendations on best practices for Dynamics 365 Commerce deployment.
  Participate in client meetings, presentations, and workshops.
  
• Development & Support:Configure and troubleshoot Dynamics 365 Commerce (Retail) modules such as POS, e-commerce, and inventory.
  Collaborate with the development team to ensure high-quality coding standards.
  Provide post-implementation support and resolve technical issues within SLAs.
  
• Performance Optimization & Testing:Perform system performance tuning and ensure high availability.
  Conduct unit testing and support User Acceptance Testing (UAT).
  Monitor system health and proactively address potential issues.
  

Qualifications & Skills:

• Education:Bachelor’s degree in Computer Science, Information Technology, or a related field.
  
• Technical Skills:3+ years of experience working with Microsoft Dynamics 365 Commerce (or AX Retail).
  Strong knowledge of POS systems, e-commerce, and retail business processes.
  Proficiency in Microsoft Power Platform, SQL, Azure services, and APIs.
  Experience with integrating Dynamics 365 with other Microsoft solutions (e.g., Dynamics Finance & Operations, Power BI).
  Familiarity with C#, .NET, JavaScript, or TypeScript for custom development.
  Hands-on experience in configuration, workflows, and data migrations.
  Knowledge of cloud-based architecture and DevOps practices (CI/CD pipelines, Docker, Kubernetes) is a plus.
  
• Soft Skills:Excellent communication and interpersonal skills.
  Strong analytical and problem-solving abilities.
  Ability to work collaboratively in cross-functional teams.
  Experience in managing stakeholder expectations.

Job Summary:

We are seeking a talented Technical Consultant – Microsoft Dynamics Customer Engagement (CE) to join our team. The ideal candidate will play a key role in designing, developing, and implementing CRM solutions using Microsoft Dynamics CE (formerly Dynamics 365 CRM). You will collaborate with cross-functional teams, analyze business requirements, and ensure the smooth delivery of tailored solutions that drive customer engagement, optimize operations, and enhance business value.

Key Responsibilities:

• Solution Design & Development:Design, configure, and customize Dynamics CE modules (Sales, Marketing, Customer Service, Field Service).
  Develop plugins, workflows, and custom scripts to extend platform capabilities.
  Integrate Microsoft Dynamics CE with other systems and applications using APIs and connectors (Power Platform, Azure services).
  
• Client Collaboration & Requirements Gathering:Engage with clients and stakeholders to understand business needs and translate them into technical solutions.
  Conduct workshops and requirement analysis sessions to gather functional and non-functional requirements.
  
• Implementation & Deployment:Perform end-to-end implementation of Dynamics CE, ensuring successful system integration and smooth go-live.
  Configure security roles, business rules, entities, and dashboards tailored to business processes.
  
• Testing & Troubleshooting:Perform SIT/UAT testing and troubleshoot technical issues to ensure quality delivery.
  Provide post-implementation support and maintenance to ensure system stability and user adoption.
  
• Documentation & Training:Create technical documentation, including solution design documents and user manuals.
  Provide training to end users and support teams to enable effective use of the Dynamics CE platform.
  

Qualifications & Skills:

• Education: Bachelor’s degree in Computer Science, Information Technology, or related field.
• Experience: 3+ years of experience working with Microsoft Dynamics CE / Dynamics 365 CRM.
• Technical Skills:Proficiency in customizing and extending Dynamics CE using C#, JavaScript, Power Automate, and PowerApps.
  Experience with Azure integration, Power BI, and other Microsoft tools.
  Strong knowledge of SQL Server, data modeling, and relational databases.
  Familiarity with CRM workflows, business process flows, and plugins.
  Knowledge of RESTful APIs and third-party integration methods.
  
• Soft Skills:Strong problem-solving abilities and attention to detail.
  Excellent communication and client-facing skills.
  Ability to work independently and in collaborative team environments