Total 4,073 it support executive job vacancies in Information Technology category in Singapore

You will perform production application support task for Supply Chain finance platform in APAC region.

Job Responsibilities

• Be the Subject Matter Expert on the Supply Chain Finance platform and eco-system facing the bank users.
• Responsible in E2E management of production incidents / service request linked to the Supply Chain Finance platform (e.g. Opening of tickets / weekly meetings on progress of outstanding issues / coordination with internal team on the execution of data extraction).
• Perform detailed support and troubleshooting for production incidents linked to Supply Chain Finance platform including coordination with internal and external stakeholders for impact analysis / workaround / root cause analysis.
• Work with the System Owner / Incident Manager to build on the Operational Knowledge Base / incident process management focusing on Supply Chain Finance ecosystem. Responsible in creating / maintaining such documents including working with the project team to gain knowledge on any new enhancements / releases on the Supply Chain Finance eco-system.
• Responsible for validation of the platform after any scheduled / unscheduled patching of the Supply Chain Finance ecosystem.
• Responsible for management of the platform / coordination with internal stakeholders during any Disaster Recovery exercises.
• Responsible for execution on any system config changes linked to Supply Chain Finance platform.
• Highlight and escalates risk issues to relevant parties in a timely manner.
• Participate in system restoration for Disaster Recovery exercises.
• Perform other duties as and when assigned.

Job Requirements

• Diploma or bachelor’s degree in computer science or information Technology, Finance or Economics.
• Min. 9 years of work experience in the application or system support function, preferably in the finance industry.
• Possess functional knowledge in the Supplier Finance / Accounts Receivables Purchase / Dynamic Discounting product including middle office / back-office operations such as funding / payments.
• Possess functional knowledge on Finshare Platform (by Premium Technology)
• Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users.
• Good understanding and competency in scripting (such as DOS, Shell Scripting).
• Demonstrate sound judgment in reviewing problems and making recommendations / decisions.
• Demonstrate a strong sense of accountability and ownership of results.
• Possess self-motivated and driven work ethnic to ensure high quality work in a timely manner.

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Responsibilities:

· Act as primary point of contact for Clients for all Power BI and Power Platform support-related queries

· Provide support and troubleshooting for Power BI, Power Apps, Power Automate, and other Power Platform technologies

· Ensure smooth operation, monitor performance and provide on-going support to End-Users and Clients to meet service level agreements (SLAs)

· Assist users with Power BI report / dashboard, including performance optimization, data connections and refresh scheduling

· Monitor system performance and implement measures to optimize resource usage and performance across Power Platform services

· Manage Power BI environments, including capacity planning, workspace management and report governance

· Administer and monitor Power Automate flows and Power Apps applications for operational continuity

· Provide configuration and development assistance as required

· Collaborate with clients to understand reporting needs, design solutions and implement enhancements

· Stay up-to-date with the latest features, best practices and updates within Power BI and broader Power Platform

· Provide recommendations to improve scalability, reliability and efficiency of Power Platform services

· Contribute to the enhancement of internal processes and procedures

Requirements:

· Microsoft Certified: Power BI Data Analyst Associate / Power Platform Fundamentals (PL-900) / Power Platform Functional Consultant Associate

· Minimum 3 years of relevant experience

· Hands-on experience in troubleshooting, optimizing and supporting Power Platform solutions

· Strong knowledge and experience with Microsoft Power BI, including DAX, Power Query and Data Modelling

· Experience with Power Apps and Power Automate (Flow) for designing and troubleshooting solutions

· Familiarity with SQL databases and data integration concepts

· Knowledge of Azure cloud services, including Azure Data Factory, Azure SQL and other data-related services is a plus

· Understanding of governance, security and compliance aspects of Power Platform services

· Strong communication skills with Clients and Internal Stakeholders

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

As a Technical Support Engineer - Instrument/Electrical Engineering, you will:

• Complete our New Hire Orientation and a thorough training program where you learn about our products, customers and company culture via classroom training, customer interactions, visiting operating facilities, shadowing and hands on experience helping customers get value from their software systems.
• Enable our customers’ success to manage their operations by supporting them remotely through phone, email, web channels or on-site to best serve their environment while performing a variety of complex technical challenges.
• Teach our customers how to use our software as an instructor for public classes, or assist in the development of your peers by getting involved as an internal instructor or job trainer
• Develop your business acumen by communicating frequently with our customers to understand how they utilize our software to solve their business challenges, and by collaborating with different AVEVA departments to deliver and improve our customers’ experience with our company and products.
• Grow your technical skill-set by developing a solid foundation in the AVEVA Engineering software portfolio, related software and industry technologies.

We’re looking for:

• Self-motivated individuals with a customer mindset and desire to help people
• Enthusiasm for technical problem solving, with attention to detail and strong communication skills
• Ability to learn and research in a dynamic and engaging environment
• Knowledge of Instrument/Electrical Engineering
• Proven 3 years or more experience of AVEVA products or similar technologies.
• Proven 4 – 7 years or more knowledge of the plant engineering, design, procurement and construction business either from an owner-operator or an engineering contractor background.

• Join a renowned offshore company (company will be moving to Alexandra Techno Park in March 2025)
• Attractive Benefits
• 5 days work week

A company providing general offshore support services, drilling rig, support functions and cargo transport operations to the Oil and Gas industry

Job Description

• Provide constant day to day administration support for related ERP & Vessel Management System.
• Able to provide guidance / training to users .
• Keep abreast of all updates to the ERP & Vessel Management system and disseminate relevant information to users of the system.
• Provide technical assistance to prepare and maintain company data and operation procedures.
• Assist in training staff to use required software and other business operation systems.
• Other ad-hoc duties as assigned.

Competencies

• Excellent communication and interpersonal skills.
• Customer-oriented behaviour.
• Knowledge of computer hardware, including experience with operating systems e.g. Windows, Mac OS.
• Basic programming skills and logic.
• Strong interpersonal and communication skills.
• Good team player who is agile and adaptable.
• Passion for technology and people.
• Candidates without experience are welcome to apply. Training provided
• Willing to travel to Samulan Island (transport provided from Boon Lay MRT and have transport allowance). Company moving to Alexandra Techno Park in March 2025

Education Qualification

• Diploma in Information Technology, Computer Science, Software Engineering or a related field.
• Minimum of 3 years of relevant experience.

Join FDM's Graduate Programme and fast-track your tech career!

Are you ready to embark on an exciting journey and build a rewarding tech career? Join our Graduate Programme in our IT Operations Practice and dive into the world of IT transformation.

Why choose FDM?

At FDM, you'll work on diverse client assignments, where you will be supporting network and cloud infrastructures across multiple environments. Contribute to incident management, lead technology change or transformation, and play a key role in executing cloud migration, facilitating long-term operational success for clients.

Your role

We welcome graduates from all degree backgrounds - no STEM experience required! If you're passionate about tech, we'll equip you with the skills you need to succeed.

As an FDM Consultant in IT Operations, you'll start with up to 6-week upskilling programme to build core capabilities. Our outcome-based assessments ensure you get further, faster. This is followed by practice-based learning tailored to client needs. You'll then could take on roles such as Production and Application Support Analyst, System and Network Administrator or Site Reliability Engineer with continuous upskilling and career development opportunities.

Where ambition meets opportunity

At FDM, we want driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want.

Your skill set will grow, clients will value your increased expertise and your career will thrive exponentially.

It’s a journey packed with exciting opportunities – just seize them!

What we look for

• You hold a university degree level (bachelor or higher)
• Able to commit to completing our full 2.5-year graduate programme
• Strong problem-solving and analytical skills, paired with great interpersonal and communication skills
• Determination and drive – this means going the extra mile to succeed as an IT Consultant
• Excellent interpersonal skills and communication
• Eligibility to work in Singapore

Why join us

• Full-time employment with a competitive salary
• An initial upskilling course pre-assignment facilitated by our expert coaches
• Opportunity for entire FDM career journey development with ongoing coaching through our Skills Lab
• Consultant Experience Team dedicated to your wellbeing, health, and happiness
• Opportunity to become a leading consultant in one of the most in-demand tech field
• Option to join the FDM Buy As You Earn share scheme

About FDM

FDM powers the people behind tech and innovation. From spotting trends to finding exceptional talent, we're the go-to and business and technology consultancy for staying ahead.

With 30+ years’ experience, we discover, train, and mentor the free thinkers, the fresh starters, and the hard workers from diverse backgrounds, connecting them with world class businesses.

Collaborating with our client partners, we provide the perfect talent precisely when needed and guide our people to make career choices that lead to exponential growth.

FDM has 18 centres located across Asia-Pacific, North America and Europe and has helped

successfully launch nearly 25,000 careers globally to date and are a trusted partner to over 200 companies worldwide.

Dedicated to Diversity, Equity and Inclusion

FDM Group’s mission is to make tech and business careers accessible for everyone. Our diverse team of 90+ nationalities thrive on differences, fuels innovation through varied experiences, and celebrates shared successes. As an Equal Opportunity Employer and listed on the FTSE4Good Index, FDM ensures every qualified applicant, regardless of race, colour, religion, sex, or any other status, gets the chance they deserve.

Key Responsibilities:

1) Part of a team who administer, manage and monitoring IT infrastructure on-premise and on-cloud, 8x5.

2) Capture workload including ad-hoc requests by properly logging tickets into types and categories.

3) Analyse IT assets, plan and implement necessary patches.

4) Monitor and manage IT back-up systems.

5) Be on rotation for After Office Hour and Weekend/PH standby/hotline.

Requirements:

1) Singaporean only.

2) VMWare (Must have), Nutanix Foundation or other Virtualization basic (Good to have)

3) Veeam Backup Admin

4) OS Admin Windows Server 2016 and above

5) OS Admin Linux RHEL and SUSE

6) AWS Cloud IaaS

7) Basic Network knowledge (Switches and Routers)

Responsibilities:

Program Management:

• Develop, implement, and oversee CoC programs and services.
• Monitor and evaluate program performance to ensure objectives are met.

Collaboration:

• Foster partnerships with healthcare providers, social service agencies, and community organizations.
• Facilitate communication and coordination among stakeholders to enhance service delivery.

Data Management:

• Maintain accurate records and data related to program activities and outcomes.
• Use data to inform program improvements and ensure compliance with quarterly reporting requirements.

Outreach and Engagement:

• Conduct outreach activities to promote CoC programs within the community.
• Engage community members and stakeholders to understand their needs and gather feedback.

Compliance and Quality Assurance:

• Ensure all programs comply with relevant regulations and organizational standards.
• Implement quality assurance processes to maintain high standards of service delivery.

Requirements:

• Bachelor’s degree in Social Work, Public Health, Healthcare Administration, or a related field.
• Advanced degree or relevant certifications (e.g., Project Management Professional) are advantageous.
• Minimum of 3-5 years of experience in program coordination or management within healthcare or social services.
• Experience with community-based care programs is highly desirable.
• Strong organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Ability to work collaboratively with diverse groups.
• Knowledge of regulatory requirements related
• Demonstrates empathy and a strong commitment to community service.
• Ability to work independently and take initiative.
• Strong problem-solving skills and the ability to adapt to changing circumstances.
• High level of integrity and professionalism.

Work Location: Bukit Batok

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Benefits Summary:

• Up to $3500
• 5 days
• Working Location: Penjuru
• Company transport provided at Jurong East MRT Station

Responsibilities:

• Providing administrative support and coordination for vessel inspections, repairs and docking works
• Work closely with the HSE team to ensure a smooth operations
• To identify and source for technical and operational supplies required for the vessel’s need
• To attend in investigating any failures occurred and reporting all vessel incidents
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on WhatsApp for more details:

https://wa.me/6582693981

Follow us on Telegram for more job opportunities:

https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

You will support the Experience Intelligence, Innovation and Research team in managing KKH's Patient Experience Survey. Your responsibilities will include sorting and facilitating the scanning of survey forms, ensuring timely scanning, and entering data from Patient Experience Forms within set deadlines. Additionally, you will monitor digital survey form submissions and capture compliments for staff.

Requirements:

• Diploma with at 2 years’ experience or Higher NITEC/NITEC/GCE N/O/A with 8 years' experience.
• Pleasant disposition
• Able to record feedback in writing
• Proficient in Microsoft Office applications

Responsibilities:

• Ensure smooth running of the Company’s computer systems and ensuring providing technical support to users both in office and on board vessels own/operated by the Company.
• Installing and configuring computer hardware operation systems and applications;
• Monitoring and maintaining the office and ship computer systems, networks and hardware, including liaising with external IT vendors regarding the same
• Assisting shore and sea staff, either face-to-face or over the telephone, to troubleshoot and resolve hardware or software issues
• Assist in preparing and administering the Company’s IT policy and procedures
• Assist with the Company’s cyber security defence, including configuring and upgrading routers, switches, firewalls, proxy, anti-virus software, access points etc.; and conduct disaster recovery operations
• Boarding of vessels to provide relevant IT support

Requirements

• Minimum 2 years of relevant experience.
• Minimum Diploma in related discipline.
• A team player with good interpersonal and communication skills.
• Able to work independently.
• Comfortable with boarding vessels within Singapore waters (safety training will be provided).

Clarence Khoh

R1552376

This role contributes to system maintenance, production support, project and process improvement, training, and the management of additional functionalities in HR systems.

Job Description:

• Provide centralisation and related services for the official passports. This includes assisting employees with the withdrawal and return of the passports, safekeep and perform regular stocktake of the passports, as well as tracking of expiry dates.
• Operate the mail despatch services. This includes performing the administration actions required to receive incoming and outgoing mails, as well as ensure safe storage and tracking of the physical mails.
• Drive process improvements and system efficiency enhancements
• Develop methods to input, maintain and extract data from software.

Skills & Experience Needed:

• Diploma in IT / Computer Science/ Engineering or ITE Certificate with relevant IT experience

Other Information:

• Location: Central & West
• Performance Bonus
• 14 Days Annual Leave
• 4+5 years contract
• Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.

Role:

• Generate Technical Proposals to support the Sales Team.
• Serve as the primary contact for customers regarding product queries, orders, and deliveries, and provide administrative support for the Sales Team.
• Oversee the sales order process, including purchase orders, invoices, and issuing sales transaction orders.
• Verify customer orders, including customer details and payment information.
• Respond to customer inquiries, feedback, or complaints via phone or email.
• Ensure quotes align with raised orders, confirming correct pricing, terms, and conditions.
• Record data and maintain systems as outlined in the sales process SOP and as directed by the Sales Team.
• Perform any ad-hoc tasks as required.

Requirements:

• Minimum of 2 years of relevant experience in the Engine and Propulsions Systems or related industry in administration or technical service support.
• Goal-oriented and meticulous in providing accurate information.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

About Care@Community Department:

Care@Community Department aims to deliver holistic care that is centred on an individual’s needs. It mainly targets seniors that are frail, whom have multiple care needs, that will become increasing complex with time. With the integration of community-based aged and social care services, it enables the seniors to continue to stay in the community for as long as possible, therefore allowing them to age-in-place.

Responsibilities:

• Assist in providing Advance Care Planning Facilitation to the AAC Seniors.
• Interact with AAC seniors and link them up with Palliative Care services.
• Organize Workshops to build capabilities within amongst staff.
• Organize Activities such as quarterly awareness talks and quarterly day trips.
• Organize Activities that are tailored towards client’s needs.
• General Admin Duties.

Requirements:

• Minimum GCE ‘A’ Level, Diploma
• Good communication & interpersonal skills
• Proficiency in English and Mandarin is essential as this role will need to organise English & Chinese workshop and activities
• Good public speaking skills
• This position is on contract basis.

Work Location: Limbang Green

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

A position is required to support the Consumer Banking Data Governance Team in areas such as Metadata Management & Data Quality Management.

The candidate should have some experience (1-3 years) in Banks / Financial Services, preferably in an Data Management / Data Analyst / Data Engineer role.

The tasks include:

• review and approve metadata data;

• Track quality of metadata submissions;

• Conduct metadata training / knowledge sharing;

• Assist in both periodic & ad-hoc Data Quality profiling;

• Any other tasks assigned by the supervisor.

Requirement:

• Degree / Diploma in Business Studies, Business Analytics, Information Technology, Computing or related disciplines

• Working experience in the financial services or management consulting industry, or strong exposure to Financial Services

• Good understanding of Financial Products & Processes and the data models for these

• Proficiency in SQL is a pre-requisite

• Attention to detail and ability to follow through

• Good communication skills (verbal and written)

• Knowledge of Data Management frameworks like DAMA, DCAM will be an advantage

• Experience with data technologies & languages such as Hadoop, Cloudera Data Platform, Google Cloud / AWS, Python, PySpark, Superset, Teradatawould be particularly relevant and an advantage

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Objectives

Application Development & Support – Application Development

Application Development is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products.

The Application Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications.

Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

Key Responsibilities

· To support multiple ongoing and upcoming large projects

· To support the team’s suite of applications including

• Enterprise contact centre systems (IVR, CTI, Chat, customized modules)
• Outbound dialling systems
• Email and SMS notification
• IBM MQ, Tomcat and JBoss
• JAVA Programming
• IVR application development

Key Requirements

· Academically qualified in IT related domain – Computer Science/Info Communications/System Analysis/similar

· Sound knowledge of UC applications design/development/testing and support area

· Managed and/or developed applications that leverage Avaya’s appliances for use by Contact Centre

· Relevant experience more than 7years

· Hands-on implementation and application support experience in Avaya Experience Portal, Avaya Proactive Outreach Manager.

· Knowledge on Tetherfi Products will be added advantage

· Experience in working with the following technical platforms / programming languages - Linux, Shell Scripting, SQL Server

· Implementation experience in Avaya Contact Centre Products is a MUST.

· Independent, proactive and self-starter with excellent interpersonal and communication skills.

· Strong analytical and good problem-solving skills.

· Ability to work in a fast-paced and team-oriented environment.

· Must be a team player

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Data Engineer - Cloud

Expected Years of Experience: 5 – 10 years of experience

SCOPE OF THE ROLE

You will be responsible for the end-to-end software development and support for all work related to projects, quarterly change requests, L3 production fixes. This includes software product implementation and administration, application design, development, implementation, testing and support. You will be expected to work on Kubernetes based platforms.

You will also be responsible for quality assurance of the team’s delivery in conformance with the Bank-defined software delivery methodology and tools. You will partner with other technology functions to help deliver required technology solutions.

Other responsibilities include:

- Create frameworks, technical features which helps in faster implementation of OpenShift Kubernetes based applications

- Carry out POCs involving new data technologies, new container platforms, sidecars, daemonsets

- Design and develop application frameworks for container integration

- Create technical documents such as solution design, program specifications for target solutions

- Perform design and development of applications which may not be limited to: Software Applications, Data Integration, User Interfaces, Automation

- Maintain and recommend software improvements to ensure a platform centric management of software applications

- Performance tuning

- Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

- Perform tasks as part of a cross functional development team using agile or other methodologies and utilising project management software

- Independently install, customise and integrate software packages, programs, product releases

Functional skillsets

Hands-on experience in implementing large scale data warehouse & analytics platforms in financial services industry with good functional knowledge of products & services offered in Retail bank / Wholesale / Global Markets covering some of the following analytics domains:

- Experience in deploying stateless, stateful workloads on OpenShift Kubernetes based platform

- Experience in developing microservices applications using node js, React, Java, RabbitMQ, Akka framework, Apache Consul, Apache Geode, Redis

- Experience in developing frameworks using Spark, Scala, Java, Python

- Experience in working with in-memory applications

- Strong knowledge of Operating Systems

- Experience in container deployment management using either Helm Package manager or Kustomize

- Experience in integrating container applications with an external security vault such as CyberArk Conjur, AAM

- Experience in deployment automation of container applications using Jenkins, Jfrog, Gradle, Bitbucket, Groovy

- Expertise in implementing appropriate security of data (SSL, Encryption)

- Expertise in Load balancing and replication, scheduling

- Good knowledge of Custom Resources, Docker, Taints & tolerances, Node affinity, ConfigMaps

- Experience in Shell scripting, Control-M

- Expertise in design of role based fine grained access control

- Supporting application failures, planning for resiliency, Back-up Recovery

Technical skillsets

Cloud Engineer

- Platforms provided by IBM Cloud Pak for Data (CP4D)

- Kubernetes based platforms such as OpenShift, AWS, Azure, GCP

- Software defined storage (ODF)

- IBM Storage Fusion

- S3 compatible storage options (Dell ECS, HCP)

- Node js, React, Java, RabbitMQ, Akka framework, Apache Consul, Apache Geode, Redis

- Scala, Java, Python

- Helm Package manager, Kustomize

- Jenkins, Jfrog, Gradle, Bitbucket, Groovy

- Shell scripting, Docker

- Splunk, Prometheus, Geneous

At least, 2 to 3 technical certifications in any of the below technologies:

1. OpenShift

2. Kubernetes, Docker

3. Language – SQL, Java, Python, Scala

4. Automation / scripting – CtrlM, Shell Scripting, Groovy

Additional Experience required for all teams to create an added advantage:

1. CI/CD software, Testing Tools - Jenkins, SonarQube

2. Version Control Tool - Aldon+LMe, CA Endeavor

3. Deployment Tool kit -Jenkins

4. Service or Incident Management (IcM) Tools - Remedy

5. Source Code Repository Tool - Bitbucket

6. Scheduling Tool - Control-M

7. Defect Management Tool - JIRA

8. Application Testing tool – QuerySurge

9. Cloud certification

EDUCATION

- Bachelor’s degree/University degree in Computer Science, Engineering, or equivalent experience

WHAT WILL HELP YOU SUCCEED IN THIS ROLE

- Adopt an uncompromising attitude when it comes to quality and help raise bar of products and team members

- Be a team player who communicates effectively and professionally with both internal and external customers

- Identify ideas to improve system performance and impact availability

- Embrace tackling and resolving complex technical design issues

- Possess strong problem solving and decision-making skills while exercising good judgment

- Strong analytical and problem-solving skills

- Ability to work on multiple projects at a time

- Be able to work under pressure and manage deadlines or unexpected changes in expectations or requirements

- Good communication skills - ability to convey technical information to non-technical audience

- Ability to understand the big picture

- Ability to develop long lasting relationships with all levels

- Deep understanding and experience in software development cycle, including Agile based rapid delivery

- Collaborate with business and IT to analyse, elicit and review business requirements

- Facilitate communication between vendor, project team, business stakeholders and internal IT team

- Ability to work in a team distributed across multiple locations

About the job

Our mission to positively impact people's lives every day in every home around the world allows our employees to be thinkers and tinkerers, designers and doers, creators and number crunchers, makers of things they love.

Shark Ninja is expanding its APAC business and to scale it rapidly. It’s two brands, Shark, and Ninja, have enjoyed unprecedented growths in the past 5 years, driven mainly by the very strong innovation pipeline on both brands. Given this success in its existing markets, Shark Ninja has embarked on a bold plan for growing it’s APAC business, in which APAC plays a critical role.

As we continue to grow, we are looking for an Information Technology Support Engineer to join our team. This role will be based in Singapore.

Here are some of the EXCITING things you’ll get to do:

• Provide first-level technical support to end-users via phone, email, or in-person.
• Diagnose and troubleshoot hardware, software, and network issues.
• Collaborate with other IT teams to escalate and resolve complex issues.
• Install and configure software applications and updates.
• Assist in the documentation of IT processes and procedures.
• Maintain an inventory of IT equipment and ensure proper asset tracking.
• Collaborate with vendors for hardware and software procurement.
• Conduct periodic system audits and ensure security compliance.
• Provide technical support to end-users for hardware, software, and network-related issues.
• Install, configure, and troubleshoot desktops, laptops, and peripherals.
• Respond to and resolve help desk tickets in a timely manner.
• Assist in the maintenance and administration of IT infrastructure.
• Support employee on/off boarding process and user training on IT related topics
• Maintain accurate records of support requests and resolutions.
• Assist office infrastructure set up and maintenance (e.g.: firewall, AP, printers, etc)
• Stay updated on the latest technology trends and advancements.

Required qualifications / experience:

• Minimum 5 years of proven experience as an IT Support Specialist or similar role.
• Strong knowledge of Windows and Mac operating systems.
• Familiarity with networking concepts and protocols.
• Advanced understanding of networking concepts, protocols, and security practices.
• Excellent problem-solving and communication skills.
• Ability to work independently and collaboratively within a team.
• Certifications (e.g. ITIL Expert, CompTIA A+, MS Certified Desktop Support Technician) is a plus.
• Knowledge of Microsoft Windows, Office suite and Active Directory concepts.
• Strong customer service and communication skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Bachelor's degree in Computer Science or related field is preferred.
• Proven experience in managing EUS IT projects from conception to completion.
• Familiarity with cloud computing platforms and services.
• Demonstrated ability to develop and implement IT security policies and practices.
• Experience with IT service management tools and processes.

YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET

• Leads us to be “RARELY SATISFIED”
• Make things better each day; “PROGRESS OVER PERFECTION”
• Using your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE,”
• Deliver something great; “WINNING IS A TEAM SPORT”
• Be clear and honest, “COMMUNICATING FOR IMPACT.”

Explore SharkNinja on our social channels:

• https://www.instagram.com/lifeatsharkninja/
• https://www.linkedin.com/feed/update/urn:li:activity:6853352489299804160

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting

Email: [email protected]

Our Client is a leading leading stable firm.

IT Application Support - Prestigious Commodities Group

-Diversified and well hedged Portfolio: Wide range of commodities, including metals, energy, and agricultural products, to mitigate risks associated with fluctuations

-Significant market share in many commodities

-Enormous revenues and Financially Stable

As an IT Application Support Analyst you'll have the opportunity to play a crucial role in supporting their global ETRM applications. You'll work closely with teams worldwide, identifying and resolving complex technical issues, and ensuring seamless operations.

What you'll do:

Be a problem-solver: Use your analytical skills to diagnose and resolve technical issues, ensuring minimal downtime. Collaborate globally: Work with teams across the globe to provide exceptional support and maintain strong relationships. Drive innovation: Contribute to the development and implementation of new systems and processes. Train and empower: Provide user training and support to ensure optimal application usage.

What you'll need:

Technical expertise: A strong foundation in computer science or a related field, coupled with hands-on experience in application support in Commodities or Investment Banking Trading. Knowledge of Commodity Trading and Risk Management (CTRM/ETRM) systems, SQL, and either Python programming or excel vba macros would help but not necessary. Many of these skills can be overlooked if the candidate is hungry to learn and dedicated to providing excellent support levels: Excellent communication and interpersonal skills to effectively interact with users at all levels are also important.

To Apply:
For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Join Our Team as a Technical Support Coordinator!

Are you passionate about technology and client service? We’re looking for a dedicated Technical Support Coordinator to join our dynamic team for a 6-month contract, with the opportunity to extend to 12 months!

About Us: We are a leading provider of innovative technology solutions, committed to helping our clients succeed through exceptional service and expertise. Our collaborative environment fosters growth and creativity, making it an exciting place to develop your career.

What You’ll Do:

• Facilitate the onboarding of new clients and implement changes in our API system.
• Prepare and manage documentation for management approval, ensuring a smooth process from start to finish.
• Collaborate with team members and clients, leveraging your strong communication skills to navigate unexpected challenges.
• Continuously learn and adapt in a fast-paced environment, enhancing your IT knowledge along the way.

What We’re Looking For:

• Proficiency in Chinese is essential to communicate in basic chinese with chinese clients.
• Basic knowledge of IT and Linux; fresh graduates with relevant IT skills are encouraged to apply!
• A meticulous eye for detail and a proactive approach to problem-solving.
• A willingness to learn and grow within the role.
• Opened to support deployment on Wed/Fri till late evening (11PM) and weekends morning. Overtime will be compensated with time-off.

Why Join Us?

• Opportunity to gain hands-on experience in a supportive and innovative environment.
• Work with a team that values collaboration and communication.
• Potential for contract renewal and professional growth within the company.

If you’re ready to take the next step in your career and make a meaningful impact, we want to hear from you!

Apply now to join our client!

Simply submit your application with your updated resume by clicking the ‘Apply’ OR send an email to joyce.tan@quesscorp.sg.

Tan Yen Ling Joyce

Reg No: R1871216

EA License: 23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Job Summary:

As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving complex technical issues for clients. You will work closely with cross-functional teams including development, operations, and product teams to ensure prompt and efficient resolution of customer queries. The ideal candidate is proactive, communicative, and eager to help customers succeed.

Key Responsibilities:

• Provide Technical Support:Offer Tier 1 to Tier 3 support for software, hardware, and networking issues.
  Diagnose, troubleshoot, and resolve technical issues reported by customers via email, phone, or chat.
  
• Incident Management:Log and track issues using helpdesk or ticketing systems (e.g., Jira, Zendesk).
  Escalate unresolved issues to appropriate internal teams (e.g., Development, Operations).
  Maintain documentation for troubleshooting processes and resolutions.
  
• Customer Interaction:Communicate effectively with customers to understand their problems and provide clear, timely solutions.
  Build and maintain strong relationships with customers by ensuring satisfaction and follow-ups on open tickets.
  
• Collaboration:Work with cross-functional teams to address complex issues and suggest product or service improvements.
  Collaborate with engineering and development teams to resolve system bugs and performance issues.
  
• Knowledge Management:Develop and maintain knowledge base articles, FAQs, and user guides for internal and external use.
  Stay updated on new features, technologies, and product releases.
  
• Monitoring and Reporting:Monitor system performance, identify potential issues, and provide proactive solutions.
  Generate and present reports on support activities, metrics, and customer satisfaction.
  

Qualifications and Skills:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Experience: 3+ years of experience in a technical support or similar role.
  Hands-on experience with ticketing systems like Zendesk, Jira, or ServiceNow.
  
• Technical Skills:Proficiency in troubleshooting Windows, macOS, and Linux operating systems.
  Knowledge of networking concepts (TCP/IP, DNS, VPN, firewalls).
  Familiarity with cloud services (AWS, Azure, or Google Cloud).
  Experience with databases (SQL, MySQL, PostgreSQL) and APIs is a plus.
  Ability to read and understand logs and debug basic code issues.
  
• Soft Skills:Excellent communication and interpersonal skills.
  Strong analytical and problem-solving abilities.
  Ability to manage multiple priorities and work under pressure.
  Customer-focused mindset with the ability to empathize with users.

about the company

Our client is a multinational investment bank

about the job

Run the day-to-day operations of the technology platform (MS SQL Server, Oracle, Unix). Identifies possible production issues, creates incident tickets, enhancements and/or problem tickets in ticket tracking system, and communicates effectively with development and internal business operations teams.

skills and experience

• 5+ years of relevant IT experience (Production Support, ITIL, Release Support, Technical Implementations, or equivalent)
• Proven knowledge in some or all of the following: Java/J2EE – Core Java, JDBC, EJB, Java Web Services Experience in Server-side technologies - SOAP/Restful services, XML/XSLT, XML, JDBC, AOP, MQ Micro Services MuleSoft.
• Good knowledge of Middleware components such as Message Broker, IBM Websphere MQ, JBoss application server, MuleSoft
• Strong operating system knowledge in Unix and Windows including strong scripting skills
• Must have experience with Oracle, DB2 and PL/SQL query performance tuning.
• Knowledge of event driven and schedule driven batch processes
• Experience of handling various production support roles (technical – L1/L2/L3) and hands-on experience in using at least 2-3 widely used monitoring / scheduling tools

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)

1. Provide technical support to business opportunities.

2. Support to Project-designated product or proposal. Comprehensively coordinate resources, successfully accomplish project POC (Proof of Concept) with significant effectiveness.

3. Prepare project delivery, plan design and review, testing and verification, to ensure that the solution can be stably implemented.

4. With active promotion, projects executed in reasonable process, and delivered with high quality and detail and accurate project materials and deliverables in time.

5. Quickly solve problems in the progress and receive good comment from customers; promptly feedback problems to corresponding departments with advice valuable for effectively improving products and solution;

6. Continuous follow-up on Projects, maintain project delivery record and data sorting; participate in project acceptance test and presentation, and produce project summary report after completion of the project.

7. Collection and Analysis of System and Product Needs, Output of Quality Report, Collection and Analysis of Competing Product, Comprehensive Record of Mid/Large-scale System Implementation.

8. Provide technical support in new product/proposal introduction, material output of product technology, material output of product promotion, marketing activity support.

9. In charge of Planning and Implementation of Customer/User Training

Responsibilities:

1. Responsible for technical support;

2. Write product solutions and responsible for inquires of technical parts of related products.

Requirements:

1. At least Polytechnic or Bachelor’s degree in engineering, telecommunication or computer science related.

2. At least 1 year experience of technical support in IT/CCTV/telecom related industry;

3. Good communication skills and sense of customer-focus, fluent in English and Mandarin preferred as role requires candidate to deal with Mandarin speaking clients.

• minimum 10 years' experience in the baking industry with focus on plant bakeries
• recognised qualification in Food Science or Baking
• knowledge of functional ingredients used in baking
• well versed in process control and process parameters in baking
• good working knowledge of bread and cake production
• basic knowledge in bakery equipment
• good working knowledge of Microsoft Excel, Word and Power Point
• good command of spoken and written English
• able to travel overseas as and when required

Job Description:

Telco background preferred.

This role involves developing and implementing solutions using the CloudSense B2B CPQ platform OOTB features to meet client needs and support business objectives.

BSS Transformation - E2E Solutioning

B2B Products Management   Order Management

Billing Develop solutions based on agreed business requirements while considering all factors such as performance, scalability, data security, operational effectiveness, cost and time to market. Analyze business requirements and translate them into technical specifications, utilizing CloudSense out-of-the-box features for optimal design and development.

Participate in and support system-related activities to ensure seamless integration and functionality within the telecommunications domain.