Total 4 maintenance job vacancies in Information Technology category in d02 anson tanjong pagar

How you will create an impact

• Establishing business relationship and act as a single point of contact for handling support escalations.
• IT vendor management and SLA monitoring.
• Work with the team on the Service Improvement Planning.
• Assisting in application rollout, performing validation post implementation.
• Disaster Recovery and Business Continuity planning (and associated testing) as well as the maintenance.
• Work with Infrastructure Services and other IT teams in handling the downstream, infra related items.
• Focus on the security of the applications, periodic Software Security Assessment refresh, Security Architecture Review refresh etc.
• Ensuring the security framework and controls are followed for the applications (Hammer).

What you’ll need to succeed

• Bachelors or Masters in Computer Science/IT.
• Proven experience in Application support – preferably in BFSI industry.
• Good knowledge or solid experience in Enterprise monitoring and observability domain; preferably in BFSI industry.
• Enterprise logging platforms - Splunk, Elasticsearch, etc.
• Familiarity with workflow management and ITSM tools such as Remedy or ServiceNow.
• Good understanding of Agile (Scrum or Kanban) and implementation of same in real world along with exposure to associated tool sets (JIRA/Confluence).
• Highly desirable - exposure to Cloud Technologies, SRE, and DevOps concepts with focus on automation.
• Self-directed and self-learner, displays resilience and discipline.
• Excellent analytical and communication skills.
• Good planning and organizing skills with structured thinking and innovative solutions.
• Strategic forward-thinking approach to challenges.
• Strong in influencing / negotiating and leveraging strong professional relationship to drive and deliver the right business outcomes.
• Ability to look at issues from multiple angles and appreciate diverse perspectives and complexity.

Responsibilities:

• To perform routine preventive work and site corrective maintenance.
• Responsible for integration of both hardware & software work as well as implementation.
• Carry out proper execution of the integration/engineering/maintenance work and QA Technical checks throughout project execution.
• Handle application programme change management, hardware deployment management & documentation.
• Meeting with clients, reports, and documentation.
• Capable of performing troubleshooting independently.

Requirements:

• Diploma in Electrical/Electronic or related discipline.
• Able to perform standby duties (standby allowance will be provided if on standby duty) – standby only start maybe 6 months later because need training.
• Good interpersonal skills, able to work both independently and in teams.
• Site maintenance and travelling is required.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Responsibilities:

Involved in one or more teams in supporting and maintaining systems, up and running smoothly

• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance with maintenance contractual agreement.
• Candidate with strong knowledge or skillset will be considered as Team Lead.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• Liaison with procurement and equipment vendors.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of software/equipment/module/component at sites and/or workshop.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with IT systems.
• Ability to install/configure/backup & recovery/manage/troubleshoot servers (MS Server, VMWare and Linux), clients, storages, SharePoint and network related issues with relevant IT security standards.
• Arrange and attend monthly meetings with customers.
• Perform 24/7 off-site standby for fault activation after office hours.
• Work location at Ang Mo Kio.
• Required to travel to sites for work.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

• Good platform to exposure.
• 5 Days work Week / Perm Role
• Friendly working environment.

Responsibilities:

• Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
• Configuring and maintaining Layer2/3 Switches and Routers and building switch stacks
• Implement and maintain security connectivity solutions including firewalls, IDS/IPS, VPN and SSL technology and routing protocols (BGP, EIGRP, RIP, OSPF)
• Perform configuration updates, such as modifying configurations, signature definitions or implementing new policies on various network security tools, as directed
• Assist with daily operating procedures and administration for assigned elements.
• Identify, diagnose, and resolve information security issues
• Perform network hardware maintenance and system upgrades including service packs, patches, hot fixes, and security configurations
• Coordinate and, in many cases, implement fixes (patches, configuration changes and so much more) for discovered issues
• Perform proactive maintenance, upgrades, and enhancements to our customers
• Perform advanced troubleshooting of network connectivity issues involving security products, firewall/ACL rules, complex routing, and NAT rules
• Develop, execute, and maintain security system fault management support procedures for assigned systems.
• Liaise with vendors and other IT personnel for problem resolution
• Reflect and visualize the network and security strategy and status to our managed customer
• Cultivate and advise advance security methodology and standards to our managed customers
• Implement security tools, policies, and procedures in conjunction with the customer’s network and security team
• Ensure timely proactive identification and reporting of security gaps and vulnerabilities to the critical business information, systems, and network infrastructure

Requirements:

• Relevant Degree or Diploma in Electronic Engineering / Computer Science
• Minimum 2 years working experience in the similar field.
• Excellent knowledge of TCP/IP protocol
• Familiar with Aruba and Cisco networking systems
• Relevant hands on past project implementation, devices and systems
• CCNA certification will be added advantage

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062