Total 300 operations engineer job vacancies in Information Technology category in D20 Bishan, Ang Mo Kio

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. The people here at Apple donʼt just craft products - they build the kind of wonder that revolutionized entire industries. Itʼs the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Are you interested in being part of a team that continues to innovate the way people and machines interact? The world of Artificial Intelligence and Machine Learning (AIML) is rapidly growing and the human annotation team is a big part of it. Siri is powered by Apple Intelligence and offers a faster, easier way to get things done on your Apple devices, even before you ask. The Data Operations team is passionate about technology with a focus on enriching the customer experience. We are looking for a motivated Annotation Analyst that demonstrates active listening, integrity and acute attention to detail. Bring passion and dedication to your job and there's no telling what you could accomplish. This position will be based at the Apple corporate campus at Ang Mo Kio.

Description

Our team is comprised of very talented individuals, who are passionate about AIML and ensuring Apple services are at their best. As part of the Data Operations team you'll play a central role in enhancing the user experience. We work in a fast paced, dynamic, technology focused environment. As an Annotation Analyst, you'll annotate data which can be both audio and visual and evaluate data from customers who have opted in to the grading program. You'll use your language and cultural knowledge, along with analytical skills, to evaluate responses and information against guidelines. Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use our products and use this knowledge for improvements. Because we believe our individual backgrounds, perspectives, and passions help us build the ideas that move all of us forward. We'll train you to be an expert in understanding, supporting and improving the customer experience. This position is required to work Monday through Friday with work hours starting between 7am-9am and ending between 4pm-6pm local time with scheduling and work flexibility based on business needs.

Minimum Qualifications

• Vietnamese reading, writing, and comprehension skills to support the language specific market
• Fluency in English reading, writing and comprehension skills to partner with international teams
• Excellent active listening skills with the ability to understand verbal nuances
• Understanding of the local region and cultural variations
• Demonstrates integrity and focuses on customer privacy

Preferred Qualifications

• Demonstrates attention to detail and critical thinking skills in evaluation of language usage and dialect
• Highly organized with strong attention to detail
• Ability to independently navigate systems and tools
• Experience in content review or a similar environment, prior testing experience preferred
• Demonstrates flexibility and adaptability to changing work-flows and responsibilities
• Grows with a team where expertise is shared and feedback is welcomed
• Excels at working independently to make timely decisions and take appropriate actions
• Experience as an end user of Siri, similar Intelligent Personal Assistants, or other AI
• Successfully meets or exceeds targets, working within tight deadlines
• Ability to identify business process solutions that increase efficiencies
• Ability to maintain focus and aim for high results through large volumes of tasks
• Ability to work on safety data which could include offensive material
• Thrives in repetitive work and ambiguous scenarios
• Bachelor’s degree or equivalent job-related experience

• Analysis of project requirements and propose the solutions accordingly.

• Development of system technical specifications.

• Development of system architectures and integration with 3rd parties' systems.

• Technical interface with customers and other contractors.

• Realization of testing and commissioning works onsite.

• Network troubleshooting for wired and wireless systems both.

• Technical support to systems once into operation after commissioning.

• Onsite testing and commissioning.

Requirements:

•Tertiary qualification in Electrical and Electronics Engineering

•Minimum 6 years experience working on various communication systems technologies such as fibre-optic transmissions, digital trunked radio, public address and telephony, CCTV surveillance, access management and travel information systems.

•Experience in implementing railway-related projects.

Job Summary :

Provide pre-sales and post-sales support to customer on semiconductor testing. Maintain customer satisfaction so as to maintain or become the preferred tester platform

Job Responsibilities:

• Project delivery and support of Test Program/Test Library creation, conversion or consultation as required by Customer
• Provide support and consultation for Hardware and Software solutions for Customer Projects
• Post sales consulting and support including test methodology enhancements and modifications, test hardware/ software feature recommendations and audit
• Support and debug production issues like correlation, test time and yield discrepancy etc
• Delivery of application training, knowledge transfer and skill-up for Customer

Minimum Qualifications:

• Bachelor's Degree or equivalent
• Minimum 7-10 years of working experience in IC testing industry
• Good knowledge of digital/Mixed signal test methodologies
• Well versed with Java and C++, script programming, knowledge on 93000 software and debugging tools will be an added advantage
• Good experience in test program development and test floor exposures
• Strong problem solver with good technical capabilities, good communication skill, self-motivated, customer focus and result oriented
• Ability to work independently with minimum supervision

Job Responsibilities: -

• Network Maintenance and Optimization: Perform daily operations, including maintenance, change management, problem resolution, emergency response, and architecture optimization to ensure the stable and secure functioning of business systems.
• Equipment Management: Oversee the operation and maintenance of devices like switches, routers, load balancers, handle events and emergencies, and conduct bandwidth usage analysis and tuning.
• Network Planning and Construction: Design and implement network architecture, engage in project planning, resource coordination, and quality management to ensure the successful completion of projects.
• Standard Formulation: Contribute to the creation of comprehensive network planning, standards, and operational systems, encompassing design, usage, security, and management.
• Documentation Preparation: Prepare and maintain technical documentation according to standardized procedures, ensuring accuracy and regular updates.
• Network Security Management: Develop and implement security protection mechanisms, conduct system assessments, apply risk mitigation strategies, respond promptly to emergencies, perform post-incident reviews, and continuously improve response capabilities.
• Cross-departmental Collaboration: Work closely with production and support teams to ensure the integrity of the company's information security environment.

Job Requirements: -

· Bachelor's degree or above, majoring in computer science or related fields.

· Minimum of 5 years and above of network management experience.

· Familiar with server systems and hardware devices, able to diagnose and handle software and hardware failures.

· Proficient in server systems and hardware troubleshooting for both software and hardware failures.

· Hands-on experience with Cisco routers, HP switches, and firewalls.

· Experienced with Linux OS, including setting up DNS, DHCP, WEB, and FTP servers.

· Knowledgeable in the installation, configuration, and maintenance of Exchange mail servers and virtual servers.

· Expertise in mainstream backup software for installation, configuration, and daily operations.

· Basic network security knowledge, with the ability to use common tools for detecting and resolving computer security issues.

· Strong communication and collaboration skills with a proactive service-oriented mindset.

· Ability to learn quickly and adapt to new technologies.

· Flexibility to accept temporary work arrangements.

· Willing to travel worldwide country.

· Proficiency in English and Mandarin is strongly preferred

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!I The AppleCare Technologies Quality Engineering has an immediate opening for an Application Quality Engineer to lead advanced testing strategies, introducing innovative QA practices for logistics process flows and partner with freight carriers or third-party logistics providers. Your role is critical in shaping the QA processes, enhancing product quality, and driving the adoption of best practices across the organization. Your technical acumen, leadership through influence, and commitment to quality excellence play a pivotal role in advancing the organization's quality assurance practices in the logistics area and ensuring the delivery of exceptional products.

Description

Are you a passionate and detailed Quality Engineer with expertise in logistics applications? As a key player in our organization, you will be responsible for developing, implementing, and maintaining robust quality assurance processes for SAP EWM, MM, SD, and other logistics systems. Your expertise will involve ensuring thorough test script coverage, facilitating collaboration between cross-functional teams, and analyzing logistics processes to identify improvement opportunities. You will collaborate closely with business stakeholders to align quality objectives and drive business value. Using SAP modules, you will monitor logistics operations, analyze quality metrics, and conduct risk assessments. You will also provide training and support to business users, mentor junior quality engineers, and create comprehensive documentation. With a proven track record in quality assurance and a deep understanding of logistics operations, you will be instrumental in enhancing our customer satisfaction and driving business growth.

Minimum Qualifications

• Extensive experience in quality engineering, within a logistics environment.
• Knowledge of quality management systems, tools, and methodologies
• Ability to work effectively in a cross-functional team environment.

Preferred Qualifications

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• SAP functional experience in EWM or MM, and experience migrating from SAP R/3 to SAP S/4 HANA.

Job Summary :

Provide pre-sales and post-sales support to customer on semiconductor testing. Maintain customer satisfaction so as to maintain or become the preferred tester platform

Job Responsibilities:

• Project delivery and support of Test Program/Test Library creation, conversion or consultation as required by Customer
• Provide support and consultation for Hardware and Software solutions for Customer Projects
• Post sales consulting and support including test methodology enhancements and modifications, test hardware/ software feature recommendations and audit
• Support and debug production issues like correlation, test time and yield discrepancy etc
• Delivery of application training, knowledge transfer and skill-up for Customer

Minimum Qualifications:

• Bachelor's Degree or equivalent
• Minimum 7-10 years of working experience in IC testing industry
• Good knowledge of digital/Mixed signal test methodologies
• Well versed with Java and C++, script programming, knowledge on 93000 software and debugging tools will be an added advantage
• Good experience in test program development and test floor exposures
• Strong problem solver with good technical capabilities, good communication skill, self-motivated, customer focus and result oriented
• Ability to work independently with minimum supervision

Responsibilities:

• Manage and execute laser material processing projects, including communication with customers, evaluating technical requirements, preparing and processing customer applications, writing reports and following up with customers;
• Host customer visits and communicate directly with customers regarding applications and technology; mentor customers on process and product details and strengthen their relationship with Hans;
• Support Regional Sales Managers with strategic and key applications, including off-site customer visits;
• Take charge of the Laser Application Laboratory in Hans Singapore including review equipment need and ensure laboratory equipment is maintained in excellent working condition.

Qualifications:

• Bachelor’s Degree in Engineering related disciplines;
• 5+ years’ experience in laser marking, welding, cutting and other material processing;
• Demonstrate strong attention to details and ability to prioritize and focus in a dynamic team oriented environment;
• Excellent English verbal and written communication skills;
• Ability to travel (domestic and international) to customer site (25% of time);
• Experience in electronics application is a plus.

1. Provide timely and effective technical support for application-related incidents and service requests.

2. Troubleshoot and resolve application issues, both independently and in collaboration with development teams.

3. Monitor application performance, identify bottlenecks, and implement performance enhancements.

4. Conduct root cause analysis for recurring issues and implement preventive measures.

5. Collaborate with internal stakeholders to gather requirements and provide recommendations for application improvements.

6. Maintain documentation related to application configurations, troubleshooting procedures, and known issues.

7. Participate in application deployment and release management activities.

8. Stay updated with industry trends and emerging technologies to drive continuous improvement in application support processes.

9. Support UAT and Interface Testing

Requirements:

1. Must have minimum 5 years experience.

2. Strong technical knowledge and experience in supporting enterprise-level applications.

3. Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.

4. Experience with databases and SQL query language.

5. Familiarity with software development life cycle (SDLC) and ITIL principles.

Preferred Skillset

• Java

• Oracle Database

• MySQL Database

• Jira

• Excel

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business

Our Training & Simulation Systems business has close to 40 years of experience in delivering innovative learning, training, and simulation solutions to customers in the defence, public safety and security, and enterprise domains. We envision to create a better future together through learning, training, and simulation.

Together, We Can Make A Significant Impact

The Instructor Operating Station (IOS) is the main interface in which Flight Instructors and Operators will use, to perform planning, controlling of the training environment, observation, and instruction delivery to pilot trainees within a simulator system. We are looking for someone to join us as a Simulation System Engineer, to co-build solutions together with our IOS team members. These solutions will contribute to our state-of-the-art Air Simulator project’s delivery to our end users.

Be Part of Our Success

• Working closely with other simulator subsystem teams, to ensure proper integration with the various simulator subsystem components (e.g. communication systems, networking, bots, etc).
• Generating engineering documentation within the team, to document the various requirements, design, and test areas to be developed.
• Overseas travel for training, meetings or deployment can be expected.

Qualities We Value

• At least 3-4 years of experience in related field.
• A willingness to learn a wide array of network and virtualisation technology and technology areas.
• While company-sponsored training courses and guidance will be provided, independent learning and being a team player is required, to fit into the team’s culture.
• Being comfortable to engage and communicate with end users, customers will be a plus.
• Strong knowledge of networking technology is a plus.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Visit https://www.stengg.com/en/defence/training-and-simulation/modelling-simulation-training-systems/ for an illustration on what we do…

• Design and develop machine control software for automated semiconductor equipment.
  • Develop new process control software
  • Integrate software component or OEM equipment into a fully functional software system.
  • Demonstrate solutions by developing documentation, flowcharts and code comments.
  • Produce well organized, optimized, testable and efficient code for software released quality assurance.
  • Develop software solution by studying information needs, conferring with users, studying system flow, data usage and work process, investigating problem areas following the software development life cycle.
• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and propose sequencing and coding solutions.
• Improve equipment performance by conducting system analysis, recommending changes in process/procedures.
  • Debug existing source codes and refine feature sets
• Support on-site installation and field service upgrading works.
• Tailor and deploy software tools and processes to resolve customer’s feedback, requirements or issues.

Skills and Qualification

• Minimum Degree in Mechatronics/Computer Science or Engineering.
• At least 4 years’ experience in programming on Windows (XP and above) environment.
• Proficiency with C++, VC++, MFC, SQL and OOP.
• Good knowledge in developing multi-threaded control software, equipment connectivity standard.
• Knowledge in designing GUI and familiarity with SEMI SECS/GEM, C# and WPF programming will be an added advantage.
• Strong analytical, troubleshooting and problem solving skills
• Strong general programming skills, software debugging and execute full lifecycle software development.
• Hardware experience in using Servo, Stepper Motion Controller, Analog Device and High Speed I/O.
• Excellent team player.

• 5+ years SharePoint design, development and implementation experience. on Microsoft SharePoint 2013 / 2016 / Online / On Pemises.
• Sound knowledge on PowerApps and Power Automate applications.
• Design solutions based on established patterns and best practices for SharePoint integration with other Microsoft products
• Experience with SharePoint migrations is added advantage
• Good communication and interpersonal skills

Summary of responsibilities:

• Responsible for executing tests as defined in the test plan. He/She will work closely with developers and stakeholders throughout the Product Development Lifecycle (PDLC). This includes planning, conducting tests, managing test cases, resolving bugs found during testing activities, ensuring there aren't any blockages during the testing process.

Responsibilities:

• Collaborate with developers, product managers, and other stakeholders to ensure high-quality software releases.
• Plan, develop and execute test plans and test cases for desktop and web-based applications.
• Perform manual and automated testing using tools like Selenium, Bash scripting and Python.
• Identify, document, and track bugs using bug tracking tools such as JIRA
• Conduct performance testing using tools like JMeter.
• Perform API testing using tools like Postman.
• Create and maintain test automation frameworks and scripts.
• Create tracking metrics to ensure each step of the testing process is documented and tracked.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Engineering or equivalent.
• 5 to 10 years' of working experience in software build & release, software quality assurance, software testing, including at least 3 years in leadership role in planning and proposing QA test activities to stakeholders.
• Familiar with test methodologies, including functional and non-functional testing, regression testing, smoke testing, sanity testing, end-to-end testing, integration testing, and installation testing
• Strong understanding of manual testing methodologies and processes, with good exposure and hands-on experience to automation frameworks (e.g., Katalon Studio, etc).
• Expert level proficiency with QA tools (e.g., Selenium, JIRA, Postman) and performance testing tools (e.g., JMeter, LoadRunner).
• Familiarity with Agile and Scrum methodologies, along with scripting or programming languages (e.g., Bash, Python, JavaScript).
• Experience with and end-to-end QA for complex web applications.
• Proficiency in Java coding, Python and C++ would be beneficial.
• Familiarity with version control systems (e.g., Git, SVN).
• Experience on software build & release in both Windows and Linux environments.
• Excellent analytical thinking and attention to detail.
• Strong verbal and written communication skills.
• Ability to troubleshoot and resolve issues efficiently.

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The AppleCare Technologies Quality Engineering has an immediate opening for an Application Quality Engineer to lead advanced testing strategies, introducing innovative QA practices for supply chain projects. Your role is critical in shaping the QA processes, enhancing product quality, and driving the adoption of best practices across the organization. Your technical acumen, leadership through influence, and commitment to quality excellence play a pivotal role in advancing the organization's quality assurance practices in the supply chain area and ensuring the delivery of exceptional products.

Description

You will be at the forefront of ensuring the highest quality standards in our procurement, production, and distribution processes. With a proven track record of extensive SAP experience, specifically in SAP MM, O9, and Scope applications, you will develop and implement comprehensive quality management systems. Your expertise will be instrumental in developing thorough and comprehensive test script coverage, monitoring compliance with quality standards, and collaborating closely with cross-functional teams. You will be instrumental in analyzing supply chain processes, identifying areas for improvement, and implementing corrective actions. Additionally, you will be responsible for building Test Automation, conducting risk assessments, managing quality risks, and driving business for sign-off. As a key player in our organization, you will provide training and support to business, mentor junior quality engineers, create and maintain documentation, and prepare reports on quality performance. Join us on this exciting journey to enhance our Supply Chain operations and deliver exceptional results.

Minimum Qualifications

• Proven experience in quality engineering, preferably within a supply chain environment
• Knowledge of quality management systems, tools, and methodologies
• Ability to work effectively in a cross-functional team environment

Preferred Qualifications

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• SAP functional experience in MM, and experience migrating from SAP R/3 to SAP S/4 HANA is beneficial

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business

Our Training & Simulation Systems business has close to 40 years of experience in delivering innovative learning, training, and simulation solutions to customers in the defence, public safety and security, and enterprise domains. We envision to create a better future together through learning, training, and simulation.

Together, We Can Make A Significant Impact
To maintain consistent practice while also seeking balance with the customer experience, you will maintain awareness of the company’s Quality Management System (QMS) and ensure conformance with policies and processes, while helping the team to stay productive and focused on the solution for the customer.

You will also take on a lead role, where you will lead a team and provide the technical leadership and ensuring that the execution of the sub-system assigned to you runs smoothly and efficiently. Where applicable, you will guide the team on common and/or standardised methodologies, particularly where there are collaborative works with external parties. In addition, as regular duties, you will liaise with the company’s leads from the various products offering to design and implement technology solution.

Be Part of Our Success
You will be involved the development high-fidelity models in a flight simulator. You will be involved in understanding the various aircraft systems or avionics to model, designing, and developing software that accurately reflects the behaviour of the avionics in real-life. You may also expect to apply a different programming language in the course of your work.

• Perform design & implementation of software system projects that define the architecture, components, interface & other characteristics of an application.
• Conduct user requirements, application development, system integration, deployment as well as troubleshooting.
• Conduct testing to evaluate the attribute or capability of the software & determine that it meets the expected results.
• Perform quality assurance & ensure the software meets customers' expectations.
• Cooperate with leads from the various products offering to define solutions for your sub-systems
• Handle and manage the technical budgets with the goal of solution delivery within parameters.
• Technical team management

Qualities We Value

• Prior experience in system design with good understanding of technical trends
• Knowledges of code management software, programming skills
• Proficiency in English (writing and speaking)
• At ease with high-level communication and networking
• Able to learn quickly about products and services, comfortable with technical jargon
• Self-motivated and resilient, with composure to deal with circumstances and customer demands
• Hands-on experience in system design & application development for medium to large-scale projects will be an added advantage.
• Strong in software development, especially in C/C++.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Participate in full project life cycle from requirements gathering to project implementation, maintenance and support.

• Be responsible for program design, coding, testing and documentation.

• Develop secure, scalable and good quality application programs and API within allocated man days.

• Perform data migration, data transformation and scripting.

• Have a passion for delivering zero defect codes and be responsible for ensuring the codes meet the expected SLA.

• Participate in continuous integration activities and automation frameworks for testing and deployment.

The ideal candidate shall possess the following

• Degree in Computer Science, IT or equivalent

• At least 1-2years of project experience in application development/maintenance/support.

• Good problem solving & communication skills.

• Hands-on experience in transforming functional specifications into design specifications.

• Faster learner.

• Good knowledge in Spring framework, hibernate, SQL, JQuery, CSS, SOAP/REST etc

• Have knowledge & experience in both Java & Javascript

Responsibilities:

· Software Design, Development and Maintenance (Equipment PC-based Programming)

· System Implementation, Testing, Debugging and Documentation

· SECS/GEM Software Implementation and Documentation

· Analyze existing software and identify areas for modification and improvement

· Troubleshooting at customer’s site as and when required

Requirements:

· Degree in relevant discipline with preferably more than 5 years of experience in software development in the automation industry

· Strong in equipment PC-based programming skills

· Experience in motion control and process control

· Experience in Vision System software development is preferred

· Experience in C# WPF is an advantage

· Knowledge in SECS/GEM standards and implementation is required

· Strong troubleshooting and analytical skills

· Good command of written and spoken English

· Responsible, hardworking and committed

· Able to work under tight schedules

· Able to travel within short notice when required

· Basic salary commensurate with experience

• Support IT systems such as Applications, servers, printers, desktops, network, telecommunication (telephony) and other IT supported systems in customer site at Kerteh Plant
• Manage and resolve IT logged/reported incidents/requests and identify corrective actions to support operational integrity of the systems.
• Perform daily system maintenance and administration tasks, O/S, security, antivirus or any required patches.
• Responsible to protect system & data integrity from unauthorized access.
• Monitor and report on status and capacity of server performance/storage.
• Work with external parties such as vendors and IT operation Centre to ensure end-to-end system, network or service delivery.
• Securing the company network by establishing and enforcing policies, and defining and monitoring access.
• Support and administer firewall environments in line with IT security policy
• Commercially Confidential
• Report network operational status by gathering and prioritizing information and managing projects
• Performed upgrade data network equipment to the latest stable firmware releases
• Doing routing configure and switching equipment, hosted IP voice services and firewalls
• Design and implement new solutions to improve resilience of the current environment
• Investigate root cause of IT incidents, implement remediation to remove errors, document the
• remediation, and communicate to related/affected staff.
• Maintain optimal spare and consumables units of PCs, printers, monitors, network switches and other IT
• spares for continuous support.
• Monitor IT tickets daily and attend the ticket immediately or according to its priority
• Document the resolution once the incidents/requests are resolved before closing the tickets.
• Manage/ensure IT asset record, PC to employee record, and software license to employee record are maintained up-to-date.
• Manage IT software/hardware/service licenses by keeping track of available software licenses and their
• license compliance within the plant.
• Maintain the documentation on IT operation/projects/change request and implement application policy and procedures.
• Lead, manage or participate in IT projects.
• Manage IT vendors on their service deliveries, monitor their service, prepare vendor service evaluation.
• Liaises with vendors, consultants and other external sources for technology awareness and support

The core responsibility of this role is to mainly perform monthly patching for RHEL and Windows servers within a dark site environment.

Core Responsibilities:

Monthly patching of RHEL and Windows servers within a dark site environment. (After office hours)

System health checks and issue resolution post-patching to ensure uptime and service continuity.

Review NVA (Network vulnerability assessment) scan reports and remediate issues as needed to maintain compliance and reduce system vulnerabilities.

Key Skills & Requirements:

Understanding of RHEL (Red Hat Enterprise Linux) and Windows Server environments.

Experience working in dark site environments (isolated, air-gapped networks).

Proficiency in system administration tasks, such as troubleshooting, log analysis, and system optimization.

Ability to read and interpret scan reports and implement remediation actions accordingly.

Ability to adhere to strict operational processes and security protocols.

2 - 3 years experience, keen attitude to learn and pick up skills

Responsibilities:

• Design & Development: Design, build, and maintain efficient, reusable, and reliable code.
• Testings & Quality Assurance: Assist in the integration testing, system testing, User Acceptance Test (UAT) & implementation activities to fix the reported problems/bugs of the system to ensure the smooth execution of programs in the production environment.
• System Analysis: Analyze system requirements and contribute to development. Participate in requirements gathering; work with Business Analysts in reviewing and refining functional specifications.
• Performance Optimization: Ensure the best possible performance, quality, and responsiveness of applications.
• Issue Resolution: Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues. Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently.
• Planning & Support: Provide support during sprint planning and production planning. Work closely with various application teams to support different types of releases.
• Release Management: Assist with paperwork and processes related to software releases.
• Automation & Stabilization: Offer solutions to improve and stabilize automation efforts, reducing manual work.

Requirements:

• Bachelor's degree in Information Technology, Computer Science or Engineering related studies.
• At least 7 years of experience in coding and software development & support using Java/.NET/C++/Python, and jQuery, Angular and Bootstrap.
• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
• Core Java & Frameworks: Core Java, with a focus on Java 8 or later versions. Experience with Java 17 is a plus.
• .NET framework: C#, ASP.NET, ASP.NET MVC, ASP.NET Core, Entity Framework
• Experience in web application development using modern languages e.g. Golang, TypeScript is advantageous.
• Linux Proficiency: Strong command of basic Linux commands and shell scripting; comfortable working in a Linux environment.
• Memory Management: Clear understanding of Java memory management, including garbage collection and memory allocation.
• Multithreading & Concurrency: In-depth knowledge of multithreading and concurrency concepts, including the use of volatile and Atomic classes.
• Data Structures: Well-versed in data structures
• Database Expertise: Deep knowledge in Relational Database Management System (RDBMS) such as MSSQL, Oracle and SQL language (coding).
• Experience with cloud platforms e.g. Amazon AWS, Google Cloud Platform (GCP), Azure etc.
• Migration Experience: Hands-on experience migrating from Spring to Spring Boot, and/or ASP.NET to ASP.NET Core.
• CI/CD Tools: Familiar with Jenkins and Bitbucket.
• Project Management Tools: Well-versed with JIRA.
• Enhancements & Migrations: Experienced in handling enhancements and migrations.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

The Senior Developer is responsible for designing, developing, and maintaining complex software applications and systems. This role involves leading development projects, mentoring junior developers, and collaborating with cross-functional teams to deliver high-quality software solutions that meet business requirements and user needs.

Be Part of Our Success

1. Software Design and Development

• Design and develop scalable, efficient, and high-performance software solutions using appropriate technologies and best practices.
• Write clean, maintainable, and well-documented code.

2. Project Leadership

• Lead development projects from concept to completion, including planning, execution, and deployment.
• Coordinate with project managers, product owners, and stakeholders to define project requirements and deliverables.

3. Code Review and Quality Assurance

• Conduct code reviews to ensure code quality, adherence to coding standards, and best practices.
• Implement automated testing and debugging processes to ensure software reliability and performance.

4. Technical Mentoring

• Mentor and provide technical guidance to junior developers and other team members.
• Facilitate knowledge sharing and help resolve technical issues within the team.

5. Collaboration and Communication

• Collaborate with UX/UI designers, QA engineers, and other stakeholders to deliver user-centric software solutions.
• Communicate technical concepts and project updates effectively to non-technical stakeholders.

6. Problem Solving and Troubleshooting

• Identify, troubleshoot, and resolve software defects and issues in a timely manner.
• Perform root cause analysis and implement corrective actions to prevent future issues.

7. Documentation and Reporting

• Create and maintain comprehensive documentation for software design, development processes, and technical specifications.
• Prepare and present technical reports and project updates to management and stakeholders.

8. Continuous Improvement

• Stay updated with industry trends, emerging technologies, and best practices.
• Continuously improve development processes and practices to enhance productivity and software quality.

Qualities We Value

• 3 years of experience in software development in programming language like Java and ASP.NET.
• Experienced in all stages of the project lifecycle, e.g. planning, requirements gathering, design documentation, testing and rollout.
• Experienced in API, Message Queue & FTP Protocol.
• Experienced in Security Test like software Source Code Review and VAPT.
• Proficiency in scripting languages (e.g., Python, PowerShell, Bash) for automation.
• Experienced in implementing software for the public sector will be a plus.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

You will be a key technology partner to our customers in the Defence sector to thrive on developing the next breakthrough for the defence and security of Singapore. Working closely with the Solution Architect, Project Manager and Technical Lead, you will be part of a development team to develop, test and deploy software application as part of an overall project implementation.

Be Part of Our Success

• Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain operating systems, application software and system management tools
• Participate in the design of information and operational support systems
• Liaise with vendors and other IT personnel for problem resolution
• Provide enterprise-wide support to a high level of Microsoft Windows, VMWare & Redhat.
• Provide support in a 24/7 environment and would require to work on-call at least 1 week every month

Qualities We Value

• Possess initiative, positive attitude and strong passion in operation support
• Good communication skills and able to work independently

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Job Description:

• Create, implement, and maintain robust CI/CD pipelines for seamless software and firmware delivery.
• refine and optimize CI/CD processes to ensure efficiency and reliability.
• Partner with developers, evaluation teams, and QA engineers to ensure flawless integration.
• Support and enhance existing software solutions to meet evolving business needs.
• Design and develop cutting-edge automated test tools to support quality assurance and rapid development.

Job Requirements:

• Candidate must possess at least a Bachelor’s degree in Computer Science, Engineering, or a related field.
• Preferably have 2 years of working experience, candidate with no working experience is welcome to apply
• Strong experience with C++, C#, and/or Java programming languages.
• Proficiency in Windows and Linux environments.
• Hands-on experience with Jenkins and similar CI/CD tools.
• Exposure to Docker and container orchestration tools such as Kubernetes is a plus.
• Exceptional analytical and troubleshooting skills with a keen attention to detail.
• Strong communication and collaboration skills to thrive in a cross-functional environment.

Interested applicants, please send in your resume stating your date of availability, current and expected salary.

PRIMARY PURPOSE:
The Senior System Engineer is responsible to provide operational support to system infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. He is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to integrate the change to existing environment

RESPONSIBILITIES:
Project Delivery

• Gather business and/or application requirements on the infrastructure, conduct impact analysis, suggest design/re-design to integrate the change into the existing environment
• Test systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration
• Manage systems changes through established change request process & provide status reports to the relevant parties
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties
• Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability
• Monitor the agreed service level (.e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties
• Execute service continuity measures, e.g. backup/restore procedures & disaster recovery plan dry run to ensure continuous operation of the business
• Ensure the management of ICT systems adhere to established ISO20000 & ISO27001 processes / procedures and ITIL best practices / ITSM and methodologies (e.g. change management, release management, incident management, problem management, configuration management)
• Manage budget, resources and schedule for system implementation / operation activities; ensure deliverables meet client requirements and quality standards
• Established facility management standards/best practices to ensure operation consistency across project/facility management teams

Customer /Team Management

• Provide systems related technical advice to customers or project team. Lead and assist in the development of bids and proposals
• Manage support resources to prioritize task allocation and schedule resource to ensure that services are not impacted
• Liaison with other associated project teams to ensure that the service is monitored, secured and operating at its optimal level

Deployment Phase

• Involve in the design, build and test of the environment infrastructure for Exchange, Lync, Ironport and other associated peripheral to deliver the whole Messaging and collaboration service
• Involve in the design, build and test of the environment infrastructure for Redhat, Google Apps, VMWare, GSA and other associated peripheral to deliver the whole Messaging and collaboration service in the cloud
• Involve in migration of users from old infrastructure to new infrastructure and manage the allocated resources to ensure successful migration

Production Support

• Ensure that the operation for Infrastructure Services are running smoothly and manage vendors such as hardware and software providers for hardware replacement and performance tuning and capacity planning
• Required to be on standby for escalation of major incident and ensuring that incident are handled according to SOP and addressed promptly

REQUIREMENTS:

• Diploma / Degree in Information Technology, Computer Science or equivalent
• 5 - 7 years of experience in supporting server infrastructure for Redhat Linux, Wintel, Google Apps, VMWare, Cyrus (OpenSource IMAP), Azure and GSA (Google Search Appliance)
• Experience in Nutanix will be advantageous
• Experience in Hyper-V, Veritas - Enterprise Netbackup

Responsibilities

• Configure/Manage/Monitor CCTVs, L2-L3 switches, Routers, ONTs, Firewall and related IT technical facilities, including IP/Digital Phone
• Hands-on experience in troubleshooting and to resolve network issues in WAN/LAN/WIFI
• Responsible for the administration and technical support of application systems sitting on network infrastructure
• Experience in supporting Windows server technologies and network communication devices
• Enforce security policies and standards, including firewall, VPN, AD, NTFS structure
• Strong technical knowledge for end-users support in desktop, notebook, LAN/WAN architecture cabling, Printers and POS peripherals
• Manage IT assets and resources to ensure optimal capacity for business users
• IT Support includes AV support, POS/Booking computer setup for all events: Roadshow, EXPO, projects, etc.
• Maintain technical documentation and configuration procedure

Requirements

• Diploma/Degree in Engineering/IT or any relevant field.
• At least 3 years’ experience providing network operational and administration support for Cisco, Huawei, Fortigate products i.e routers, switches, WLAN, Firewall.
• Knowledge in network routing, switching technologies and protocols.
• Knowledge in network security, load balancing and optimisation technologies.
• Able to work extended hours and perform standby duty after office hours when required.
• Possess good technical problem-solving and troubleshooting skills.
• Attention to detail and well-versed in documentation.
• Hands on experience in Cloud computing, Microsoft Dynamics CRM, Office365 is an added advantage.
• CCNA/CCNP and other network related certification will be an advantage.
• Able to work as a team player and independently.

1. Provide timely and effective technical support for application-related incidents and service requests.

2. Troubleshoot and resolve application issues, both independently and in collaboration with development teams.

3. Monitor application performance, identify bottlenecks, and implement performance enhancements.

4. Conduct root cause analysis for recurring issues and implement preventive measures.

5. Collaborate with internal stakeholders to gather requirements and provide recommendations for application improvements.

6. Maintain documentation related to application configurations, troubleshooting procedures, and known issues.

7. Participate in application deployment and release management activities.

8. Stay updated with industry trends and emerging technologies to drive continuous improvement in application support processes.

9. Support UAT and Interface Testing

Requirements:

1. Must have minimum 5 years experience.

2. Strong technical knowledge and experience in supporting enterprise-level applications.

3. Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.

4. Experience with databases and SQL query language.

5. Familiarity with software development life cycle (SDLC) and ITIL principles.

Preferred Skillset

• Java

• Oracle Database

• MySQL Database

• Jira

• Excel