Total 823 relationship manager job vacancies in Information Technology category in 3 changi business park crescent changi business park singapore

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

PURPOSE

• Being a vital member of the GO Data monetization team to support and contribute to the overall Smart Insurance and Data Monetization Strategy
• Champion and drive customer acquisition, retention, cross-sell and upsell campaign across markets.
• Drive customer engagement initiatives to achieve the collective Data Monetization target set for all markets.

KEY ACCOUNTABILITIES

• Champion and drive data-driven marketing initiatives and efforts across markets. Key initiatives include Leads Acquisition, Retention and Up-sell & Cross-sell campaigns and initiatives.
• Plan, creates and implement customer-centric and data driven GO Signature engagement programme and roll out across markets
• Coach, initiate, define and support CVM activities using data and AI; drive effective demand generation programme at scale.
• Handle data and analytics comfortably and relate them to qualitative aspects of work.
• Generate insights into customer segments for data monetization campaign planning.
• Review campaigns tracking results and propose next step.
• Benchmark market standards, share best practices and provides feedback and suggestions to countries to improve local campaigns and support implementation.
• Liaise with key and senior stakeholders to maintain an evolution of information needs.
• Ensure adherence to all data governance standards as determined by regulators

QUALIFICATIONS / EXPERIENCE

• Bachelor/Master degree in a relevant field (digital marketing, CRM, loyalty or data analyses.)
• Min 5+ years’ experience in a similar field.
• Analytical, strong database management and resourceful.
• Good communication and interpersonal skills.
• Proactive and able to work in a fast-pace environment.
• Understanding of Customer Experience Management.
• Positive attitude.
• Able to travel

KNOWLEDGE & TECHNICAL SKILLS

• Familiar with customer centric marketing, customer insights, marketing campaign best practises and other enterprise marketing strategies.
• Know the business to appreciate and understand the value of the data to monetize it
• Familiar with Salesforce Marketing Cloud or other marketing automation platform preferred but not a must.
• Ability to create great presentations with strong narratives.

Monitors and controls the safe and cost efficient technical operation of all assigned vessels using the available resources, within the defined parameters of cost, commercial viability and operational excellence in line with Owners expectations. Ensure environmental compliance policies are upheld.

Ship technical support

• Understands the contractual agreements with customers to be able to deliver the same with regards to the ship management services for each assigned vessel, in a safe and cost efficient manner.

• Monitors the effective operation of the equipment and machineries of the assigned vessels, identifying potential discrepancies from operational standards and proposes and/or implements solutions that will enhance the efficiency, performance and safety of the vessels.

• Participates in the development of the maintenance and repairs plan for the assigned vessels and monitors its accurate execution in order to identify compliance of operations according to time schedule, quality of deliverables and budget.

• Projects the requirements in maintenance and repairs activities, spare parts and technical training of the assigned vessels in order to provide valuable information for the development of the budget and maintenance plan of the vessels. Upon approval, follows-up its accurate execution, identifying, reporting and providing solutions in potential discrepancies.

• Monitors all vessels trading certificates to ensure compliance with existing maritime legislation, safety regulations and operational standard requirements of all regulatory bodies.

• Oversees and monitors the overall technical operation of the assigned vessels, ensures the timely and accurate completion of dry-docking on budget and of other relevant shipboard maintenance and repair activities, in order to support the operational effectiveness of vessels and increase customer’s satisfaction and commitment.

Execution of technical inspections

• Manages all vessel visits, audits and inspections effectively right from planning

Education and Qualifications:

• B.S. degree in Mechanical, Electrical or Marine Engineering, Naval Architecture or equivalent, or

• Chief Engineer’s qualification.

Work Experience:

• 5 years of sailing experience as Senior Officer, or

• 5 years of shore experience as a technical superintendent with a ship management/owning company, or

• 5 year of combined experience of the above positions.

Job-Specific Skills:

• Strong knowledge of bulk vessels’ technical requirements and voyage regulations

• Excellent project management skills

• Very good negotiation skills

• Very good people management skills

• Team work and cooperation

• Very good organisational skills

• Worldwide operations require fluency of the English and Chinese language

• Willing to travel or relocate

Job Responsibilities

1. Supervises all technical aspects / performance of assigned vessels' operation including maintenance, repair, safety and environmental protection to ensure that these are carried out in a flawless, efficient, competitive and customer focused operation and according to the international and flag state legislation and to initiate corrective actions when such performance is not compliant with the Company's standards. Collects all necessary information in order to timely compile the dry-docking and major repair specification and participates in the planning and monitoring of major repairs and/or dry-docking repairs and services.

2. Drafts and controls fleet's technical annual budget (e.g., spares, stores, lubricants) in order to develop and implement competitive budgets and maintain the commercial competitiveness of the fleet.

3. Monitors the superintendent engineers' visits on the vessels in order to check and evaluate their condition and maintenance progress; to issue further instructions on maintenance and repair activities; to file, record and report findings to the Technical Director.

4. Reviews and evaluates quotations for all technical spares, supplies, repair services, lubricants, paints, and engine stores to be purchased and authorizes the purchase order depending on the costs.

5. Cooperates closely with the claims department for the process of damage claims and collect all necessary technical information in order to provide technical back-up in support of such claims.

6. Informs immediately the Technical Director in case of emergency.

7. Coordinates and liaises with other departments within the company to collectively provide an efficient ship management service. More specifically, assists the Insurance Dept. on collection of necessary documentation; interacts with the Purchasing Dept. for procurement cycle follow up, spares, supplies and services in coordination with the vessels; coordinates with MSQ Dept. and the DPAs to ensure that assigned vessel are in full compliance with company's SMS (:e.g., certificates, NCRs, documents etc.); works with Crew Dept. and contributes to the recruitment, training and appraisals of the seafarers employed by the company; and cooperates with other superintendents (i.e., marine) and/or fleet operators to safeguard fleet's and company's best interest and achieve optimum vessels' performance.

8. If needed, visit the managed vessels to assess their condition during PSC and/or attends dry-dock and repairs in order to monitor their progress and ensure their effective completion.

Role Overview

The Program Manager will be responsible for the overall delivery of the Payments program. This includes overseeing project activities, ensuring timely delivery, coordinating with various stakeholders, and managing resources effectively to meet program goals.

Key Responsibilities

• Lead and manage the Payments program from initiation through to delivery.
• Collaborate with cross-functional teams to ensure seamless execution of program objectives.
• Monitor project timelines and budgets, adjusting as necessary to ensure project success.
• Communicate regularly with stakeholders to provide updates, address concerns, and ensure alignment.
• Mitigate risks by identifying potential issues early and developing contingency plans.
• Ensure the project adheres to the organization's standards and best practices.

Required Skills And Experience

• Proven experience in managing large-scale programs, particularly within the payments technology sector.
• Strong project management skills, including proficiency with project management tools.
• Ability to manage multiple stakeholders and drive collaboration across teams.
• Excellent problem-solving and risk management capabilities.
• Strong communication and leadership skills, with the ability to lead teams and deliver results under pressure.

Experience

• 10 years relevant experience in program management, preferably in the payment technology domain.

Job Descriptions:

Assisting Team Management:

Assist in managing the application development team to ensure that team members' work aligns with project goals, fostering teamwork and an efficient work environment.

Requirements and Project Management:

1. Communicate with business departments to understand business needs and provide recommendations for system development.

2. Develop project plans, budgets, and resource allocation strategies, monitor project progress, and promptly address issues.

Application Development and Solution Design:

1. Participate in the branch's self-developed application projects, including but not limited to: requirements gathering, requirements analysis, system design, functional documentation, full-stack development, testing, and production deployment-related tasks.

2. Lead the planning and construction of application system architecture, ensuring the sustainable development of the application system.

3. Participate in second-line production issue troubleshooting and provide technical support for existing application systems.

Job Requirements:

Work Experience:

At least 5 years of experience in application development, data analysis, and management within the information technology field. Prior experience working in a bank or financial institution is preferred.

Technical Skills:

Familiar with application development, data analysis tools, and technologies, with experience in managing the application development lifecycle, including requirements analysis, design, development, testing, and deployment.

1. Proficient in JAVA, Spring Boot, and other JAVA frameworks.

2. Experienced with tools like Docker, Git, and SVN.

3. Capable of using front-end languages such as jQuery, Vue, and React.

4. Familiar with mainstream databases like Oracle, MySQL, and SQL Server.

5. Knowledgeable in Python and RPA applications.

Project Management Skills:

Well-versed in project management methodologies (e.g., Agile, Scrum, Waterfall) and capable of effectively managing multiple projects.

Leadership and Communication Skills:

• Strong team leadership and personnel management skills.
• Excellent communication abilities, with the capacity to collaborate effectively with both technical and non-technical stakeholders.
• Effectively bilingual in English and Chinese so as to communicate effectively with our Head Office and Chinese-speaking customers.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

• Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Provide status update related to technical delivery / Program Manager
• Partner with Development Manager in managing application teams to build the enhancements
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle (Waterfall/Agile best practices)
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

• Examining and solving production problems associated with the Oracle Tuxedo middleware platform.
• Addressing customer-reported technical problems.
• Creating codes to confirm the proper functioning of connections.
• Conducting data transfers and managing third-party connections.
• Designing and developing distributed applications using Oracle Tuxedo middleware platform
• Writing efficient, scalable, and reliable code in programming languages such as C, C++, Java, or COBOL to implement application logic
• Setting up and managing the Oracle Tuxedo environment involves configuring application servers, resource management, and performance optimization.
• Collaborating with cross-functional teams, including business analysts, system administrators, and database administrators, to gather requirements, design application architecture, and ensure seamless integration
• Developing and maintaining documentation for applications, including code comments, technical specifications, and system configurations
• Performing unit testing, debugging, and troubleshooting to ensure the applications meet functional and performance requirements
• Conducting performance tuning and optimization of Oracle Tuxedo applications
• Keeping up to date with the latest Oracle Tuxedo platform updates, technologies, and best practices in distributed application development
• Providing technical support and guidance to other team members and stakeholders
• Participating in code reviews and ensuring adherence to coding standards and software development best practices
• Bachelor's degree in Computer Science, Software Engineering, or a related field
• Proven experience in developing distributed applications using Oracle Tuxedo middleware platform
• Strong proficiency in programming languages such as C, C++, Java, or COBOL
• Familiarity with middleware concepts, distributed computing, and service-oriented architecture (SOA)
• Experience in performance tuning and optimization of Oracle Tuxedo applications
• Knowledge of database systems and SQL
• Excellent problem-solving and debugging skills
• Strong communication and teamwork skills
• Ability to work independently and manage multiple priorities in a dynamic, deadline-driven environment

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

Technology Project Manager will be responsible for one or more of following functions assigned to him as required.

Shipyard repairs & dry-docking support

• Maintain updated list of OSM Thome standard docking jobs for all classes of vessels, concurrent with class and flag requirements.
• Assist Vessel Managers to finalise ship specific docking specifications.
• Monitor docking planning of vessels in the fleet and liaise with respective Vessel Manager to ensure docking and associated repairs are carried out within the relevant window.
• Liaise with shipyards to ensure availability of repair slots.
• Assist the Vessel Manager with yard bids comparison and yard selection.
• Assist Vessel Manager or attend vessels during the dry-dock repair period, as required.
• Provide quarterly analysis report on yard performance based on set KPI’s.

Planned maintenance systems

• Monitor functionality of the Planned Maintenance Systems (PMS) for fleet vessels and provide solutions for the resolution of any issues and correction and improvement of database.
• Liaise with Vessel Managers and ship staff to ensure that the PMS program on each vessel is optimally utilized.
• Assist with the implementation of the PMS for new tonnage inducted into the Fleet.
• Ensure that the PMS are updated with new jobs as per the latest requirements from Classification Societies, Flag State Administrations, industry requirements, and sharing of best practices and experiences on the fleet.
• Provide PMS familiarisation and training to ship staff visiting the Office.
• Provide monthly/quarterly/yearly reports and statistics on the status of the PMS across the fleet to management.

Vessel performance monitoring systems

• Monitor functioning of the performance monitoring systems for fleet vessels. Facilitate regular and easy monitoring of speed and consumption performance of fleet vessels.
• Liaise with Vessel Managers and ship staff to ensure that the performance monitoring system on each vessel is optimally utilized and to resolve any concerns.
• Facilitate comparative study of performance across the fleet, using performance monitoring system.
• Enhancement of system to enable reporting and managing of newer performance aspects as new requirements are identified, and new regulations come into force.
• Identify scope to optimize energy management in the fleet, and recommend solutions.
• Assist with the implementation of the performance monitoring system and SEEMP for new tonnage inducted into the fleet.
• Assist the Vessel Manager for the monitoring of the EEOI on each ship.

Technical procedures & knowledge sharing

• Sharing learning on technical issues, as gained from operational experience within the fleet and knowledge from industry best practices & new regulatory requirements; with vessels and Technical Departments.
• Review & revise technical procedures for simplification and updating with latest experience and knowledge.
• Formulate technical alerts & circulars and contribute to periodic presentation sessions, for knowledge sharing.
• Audits of technical departments to ensure compliance to standards (provisions under HSSEQ, TMSA & Rightship).
• Identify deficiencies & scopes for improvement in compliance, and recommend measures for improvement.

Technical support

• To extend support to technical departments in following areas, based on requirements:

o Troubleshooting

o General advice on technical issues relating to engineering and regulatory issues

o Vessel repairs

o Conversion projects

o Compliance with new regulations

• New technologies for energy savings & environment protection

Education and qualification

• Degree/Diploma in Engineering with 10 years of experience in marine industry.

Experience

• Marine Engineering background with experience in one or more of following areas:
• Sailing experience as a Senior Engineer on merchant vessels
• Experience as Vessel Manager or Technical Superintendent
• Shipyard experience as Repair/Project Manager
• Experience as Classification Society Surveyor

• At least 10+ years of experience in application development and maintenance with full software development life cycle experience
• Functional knowledge in Credit Card Ecosystem (Card acquisition, issuance, authorization, settlement, disputes, scheme compliance)
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Technically competent in COBOL, CICS , Batch and EZT programming
• Experienced in working with mainframe online related technologies including CICS/Online
• Message layer/API integration
• CICS Expediter
• Experience with Mainframe Batch Processing Enviornment JCL, JES2 Batch and VSAMGood working knowledge skills with Microsoft Office Products, Microsoft Visio and Microsoft Project.
• Concise understanding of the system development life cycle
• Have experience working on Cards Related application operating on Open Platform eg Linux/Windows
• Proven experience to project manage a team of developers and vendors in
• Good functional knowledge of cards to design and develop effective / efficient solutions in meeting business requirements
• Experience with large scale Cards migration on Cardlink will be advantageous
• Proven experience to project manage a team of developers and vendors in ensuring timely delivery of system enhancement of varying scales
• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
• Concise understanding of the system development life cycle
• Effective people leader with good interpersonal skills.
• Excellent communication skills
• Strong problem solving skills
• Ability to multi-task and perform well under pressure

• Design, implement, test, and deploy end-to-end software solutions in the T&O-MOT-LCS domain with the following key responsibilities
• Collaborate closely and communicate independently with project managers, business analysts, development leads, test engineers, infrastructure engineers, and business users.
• Participate in the analysis and requirements gathering phase and help to translate requirements into technical solutions that meet client needs and expectations
• Troubleshoot the application by debugging issues, fixing bugs, identifying bottlenecks, and offering third level support.
• Build, package and release software artifacts in an automated way to all environments including production
• Be responsible for the performance, stability, reliability, and security of the application
• Proactively identify efficiency and design improvements to existing systems and processes
• Min 12+ years of technology delivery experience in software development
• Hands on experience in at least one server-side object-oriented programming language
• Experience using source code control systems and branching strategies including with hands on experience branching, merging, and releasing
• Experience with a major relational database system
• Knowledge of data structures, design patterns, architectural styles, and API designs
• Hands-on experience with JAVA (Spring, Springboot) in a Unix/ Linux environment
• Hands-on experience with relational databases, preferably MySQL, NoSQL, MariaDB or SQL Server.
• Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration (CI).
• Experience in CI-CD tools like Bitbucket Jenkins, Nexus, JIRA, confluence.
• A team player with excellent communication and interpersonal skills.
• Experience in data ETL pipelines (including reconciliation and quality tools and techniques) an advantage
• Experience working in agile technology teams
• Ability to adapt to challenges while remaining calm in a constantly changing environment
• Experience in Agile methodologies such as Scrum.

Telco Ecosystem Partnerships Team at Meta is seeking a Strategic Partner Manager to manage some of our key mobile operator & ecosystem relationships in select countries in APAC.

In this role, you will work with your regional and global program and product teams to develop, scale and manage our product-based partnerships. The ideal candidate will have experience in partner management and the ability to synthesize and execute against complex problems and timelines.

You will be responsible for coordinating the go-to-market of new and existing partnership programs, and driving the implementation of best practices to maximize program impact for Meta and partners in your region. You will Influence and improve the Meta experience of users in your region by identifying product - market fit gaps and your experience in the Telecom industry combined with your analytical and business mindset will help you propose and champion new features and programs that deliver value to our partnerships.

Responsibilities

• Build long lasting relationships and partnerships with Telecom Operators
• Drive local execution of strategic initiatives across growth, revenue, insights and connectivity, spanning across the Meta family of Apps
• Provide market insights
• Identify and monitor strengths, weaknesses, opportunities and threats relevant for Meta in the region
• Influence and improve the Meta experience of users in your region by identifying product - market fit gaps
• Explore, identify and evaluate strategic growth opportunities
• Manage growth related partnerships
• Be an advocate for people using Meta Family of Apps in the region

Minimum Qualifications

• 5+ years of experience in the Telecom industry with extensive experience dealing with partners
• Experience working independently and delivering results in a fast-paced, ambiguous start-up like environment
• Knowledge of Telco business models and Internet/consumer technology
• Mobile product management skills and experience
• Experience turning vague concepts and asks into well-documented and effective business metrics and insights
• Experience communicating and working effectively with cross functional teams and ability to influence key stakeholders
• Experience delivering results in an entrepreneurial environment with little supervision

Preferred Qualifications

• Bachelor's Degree

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

The role focuses on SAP for Insurance application support, technical solution development, and documentation. The ideal candidate will analyze business requirements, develop system solutions, and ensure quality performance through comprehensive testing. The ideal candidate will also support users during User Acceptance Testing (UAT) and post-implementation, provide production support, and collaborate with stakeholders to address issues effectively.

Job Responsibilities:

• Provide production support and ensure timely resolution of application issues.
• Monitor and manage SLAs to ensure high availability and performance of applications.
• Engage in the technical development of solutions, including the creation of technical documentation, application documentation, and user guides.
• Analyze business requirements to deliver suitable system solutions.
• Conduct System Integration and User Acceptance Testing, and document the test results.
• Perform root cause analysis for incidents and implement corrective actions.
• Execute functional analysis and code programs in accordance with SAP coding standards.
• Provide user support during UAT and post-implementation.

• Degree in Computer Science or a related field.
• General Insurance knowledge is preferred.

• Minimum of 8 years' experience in ABAP application development and a willingness to expand technical skills.
• Experience with the SAP for Insurance suite (e.g., FS-PM, FS-CM, FS-RI, FS-ICM, FS-CD, FS-BP).
• Proficiency in OOABAP, ABAP programming, Data Dictionary Objects, and RICEFW development, as well as Smart Forms, Scripts, BAPI, and BADI implementation.
• Experience with PI/PO, background services, portal integration, SAP Web services, and SQL databases.
• Understanding of IFBC configuration and PBT/BDT framework, TMF model, and FPP framework.
• Functional and technical knowledge of SAP for Insurance modules integration.
• Strong analytical and problem-solving skills with the ability to work independently.
• Excellent communication and interpersonal skills, proficiency in English, and a strong team player attitude.
• Experience in working with on-site, off-shore team members including a mix of internal and external resources
• Ability to efficiently plan and organize own workload and team's workloads

We are seeking an Application Production Support professional to manage support activities for Olympic (Core Banking) and related systems. The role involves handling incidents, service requests, end-user queries, and maintaining system reliability.

Responsibilities:

• Provide L1/L2 application support to end-users.
• Escalate unresolved tickets to appropriate teams following established procedures.
• Deliver excellent customer service to build trust and positive relationships with users.
• Ensure adherence to Service Level Objectives (SLOs) and roadmap targets.
• Maintain and update knowledge articles.
• Support disaster recovery (DR), business continuity (BCP) exercises, and patching cycles.

Ideal candidate:

• Basic troubleshooting skills on AS400 and Unix.
• Strong knowledge of SQL queries and data analysis.
• Familiarity with production support tools like ServiceNow and JIRA is a plus.
• Strong verbal and written communication skills, with the ability to engage with a diverse group of stakeholders.
• Proactive, positive attitude with a team-oriented mindset.
• 7+ years of experience in IT production L1/L2 support within the banking industry.
• Knowledge and experience with banking products such as investment instruments, corporate actions, loans, deposits, remittances, and foreign exchange.
• Experience with Olympic banking system is a strong advantage.

• Position: Technical Manager
• Salary: $7,000 - $10,,000 + 14-15 Days AL + Bonus
• 5 Working Days, 9am-6pm
• Changi South (Between Tanah Merah / Simei / Expo MRT)

General

1. Support Head of Engineering in training and developing the engineers on technical matters, including handling and operating all broadcast equipment.

2. Assist with engineering technical tasks to ensure smooth running of daily engineering operations.

3. Establish an SOP for Site Survey and prepare Production and Technical Integration Layout Plan. To review and make relevant updates as required for process improvement.

4. Implement design and make permanent layout for racks along with serial numbers and standard placing of panels.

5. Support Head of Engineering to improve and test system designs.

6. Support process of racks and kit standardization.

7. Collaborate with Head of Engineering to establish a process for equipment testing and preparation. To review and make relevant updates on a yearly basis for process improvement.

8. Ensure a process is in place for communication/escalation of technical problems on all projects.

9. Research technical development standards for present and new technologies. Provide technical support of the company's service to clients

10.Design the project template to cover the tasks needed for each project

11.Keep the project task updated for each project on hand.\

Before Project

12.Review technical specifications of equipment and crew for quotation prepared by Sales Department.

13.Participate in client/contractor meetings and site recce when required.

14.Address clients’ technical queries prior to the project.

15.Expand list of equipment from quotation to a detailed list (to include all equipment needed).

16.Prepare Engineering book to include technical information regarding Router / Switcher I/O, Distribution assignments, cabin/room layouts etc. 17.Create a timeline for project preparation and set the targets. Adjust based on any changes subjected to availability of engineers at the base, shipping schedules, deliverables or scope of the projects.

18.Communicate with Equipment Planner, Warehouse and Engineering Department to monitor the project and ensure it is on the right track.

19.Check the equipment packing list and ensure that it matches the expanded list.

20.Sign off and approve the Packing List to be used for a project.

21.Prepare Production and Technical Integration Layout for each project with relevant technical information and ensure relevant parties receive it before project.

During Project

22. Be part of the Support Team during project by monitoring the support email and respond to communications received.

After Project

23. Conduct post-project evaluation on technical performance and issues encountered and suggest possible improvements for the next project.

Requirements

1. Degree qualified in Electrical / Communication / Broadcast Engineering or similar related field.

2. 10+ years of relevant work experience.

3. An expert in equipment and products used in broadcasting; for example, audio and vision mixers, radio communication products, cameras, and camera lens

4. Experienced in technical training for knowledge transfer

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Assistant Manager, Information Systems & Cyber Security

Job Overview: The Assistant Manager, Information Systems & Cyber Security will support the Manager, Information Systems in planning, directing, and overseeing the company’s computer and information systems. The role will involve coordinating tasks related to hardware, software, and network systems while playing a leading role in implementing a cybersecurity framework across both local and regional operations.

Key Responsibilities:

• Develop and manage the organization’s cybersecurity strategies.
• Assess the organization’s IT requirements and identify opportunities to enhance existing products and systems for better productivity, security, and efficiency.
• Advise senior management on system upgrades and investments in new technologies, outlining the benefits for the organization.
• Plan, schedule, and supervise IT projects, including system updates, migrations, upgrades, and planned outages.
• Assist in managing the Information Systems team, provide performance evaluations, and offer guidance for employee development and advancement within the company.
• Identify and facilitate IT training opportunities to ensure employees are equipped to effectively utilize available products and systems.

Requirements:

• Bachelor's Degree in Computer Science, Information Technology, or a related field with at least 3 years of experience in cybersecurity best practices, compliance, and end-user computing.
• Experience conducting security risk assessments and managing incident responses.
• Proficiency in managing Microsoft technologies, including Office 365, Active Directory (ADFS, DHCP, CA, DNS, RMS), and Exchange Service (O365).
• Strong knowledge of security risk management, governance frameworks, compliance (including IT security audits/log reviews), vulnerability management (e.g., vulnerability assessments, penetration testing), application security, and security technologies (e.g., system hardening, IDS/IPS, firewalls).
• Experience with security incident response and security assessments.
• Relevant certifications such as CISSP, CISM, CEH, or other cybersecurity credentials are highly desirable.
• Exceptional project management skills, including experience with budgeting, resource planning, and risk management.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Position: Sport Programme Manager (Healthy Workplace Ecosystem)
Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.
Working days: Mon - Fri
Working Hours: 930am - 6pm (On standby to acknowledge messages after working hours when necessary)
Working location: Ubi
Salary: $3,500 to $5,000

Job Responsibilities:

• Planning and executing health and fitness activities in workplaces for working adults.
• Conduct regular venue visits/audits
• Content creation for festive/thematic activities
• Maintain close communication with stakeholders
• Ability to work with both in-house and external providers to ensure project success
• Monitor KPIs to ensure delivery of key project outcomes
• Generate monthly report for stakeholders
• Responsible for acknowledging messages in the HWE (Healthy Workplace Ecosystem) Facil group chat, triggering BAP cancellations and informing HPB after working hours.

Requirement:

• Diploma/Degree in any discipline from a recognized institution are welcome.
• To possess at least two to three years of relevant working experience
• Applicants who can start work immediately or at a short notice will have an advantage.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

• Position: Technical Manager
• Salary: $7,000 - $10,,000 + 14-15 Days AL + Bonus
• 5 Working Days, 9am-6pm
• Changi South (Between Tanah Merah / Simei / Expo MRT)

General

1. Support Head of Engineering in training and developing the engineers on technical matters, including handling and operating all broadcast equipment.

2. Assist with engineering technical tasks to ensure smooth running of daily engineering operations.

3. Establish an SOP for Site Survey and prepare Production and Technical Integration Layout Plan. To review and make relevant updates as required for process improvement.

4. Implement design and make permanent layout for racks along with serial numbers and standard placing of panels.

5. Support Head of Engineering to improve and test system designs.

6. Support process of racks and kit standardization.

7. Collaborate with Head of Engineering to establish a process for equipment testing and preparation. To review and make relevant updates on a yearly basis for process improvement.

8. Ensure a process is in place for communication/escalation of technical problems on all projects.

9. Research technical development standards for present and new technologies. Provide technical support of the company's service to clients

10.Design the project template to cover the tasks needed for each project

11.Keep the project task updated for each project on hand.\

Before Project

12.Review technical specifications of equipment and crew for quotation prepared by Sales Department.

13.Participate in client/contractor meetings and site recce when required.

14.Address clients’ technical queries prior to the project.

15.Expand list of equipment from quotation to a detailed list (to include all equipment needed).

16.Prepare Engineering book to include technical information regarding Router / Switcher I/O, Distribution assignments, cabin/room layouts etc. 17.Create a timeline for project preparation and set the targets. Adjust based on any changes subjected to availability of engineers at the base, shipping schedules, deliverables or scope of the projects.

18.Communicate with Equipment Planner, Warehouse and Engineering Department to monitor the project and ensure it is on the right track.

19.Check the equipment packing list and ensure that it matches the expanded list.

20.Sign off and approve the Packing List to be used for a project.

21.Prepare Production and Technical Integration Layout for each project with relevant technical information and ensure relevant parties receive it before project.

During Project

22. Be part of the Support Team during project by monitoring the support email and respond to communications received.

After Project

23. Conduct post-project evaluation on technical performance and issues encountered and suggest possible improvements for the next project.

Requirements

1. Degree qualified in Electrical / Communication / Broadcast Engineering or similar related field.

2. 10+ years of relevant work experience.

3. An expert in equipment and products used in broadcasting; for example, audio and vision mixers, radio communication products, cameras, and camera lens

4. Experienced in technical training for knowledge transfer

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

We are seeking a Contract Technical Program Manager (TPM) for our client, a Fortune 500 tech company, based in Singapore. The role will be a 9-months contract position. This exceptional individual will be passionate about collaborating with multidisciplinary, global teams to bring new immersive technologies to life in a fast-paced environment.

This is a highly cross-functional role requiring proven experience in leading technical software initiatives, program management, and effective communication. The ideal candidate will demonstrate strong leadership skills and be capable of structuring and managing programs in alignment with strategic roadmaps. Responsibilities include prioritizing cross-functional efforts, developing detailed milestones and execution plans, ensuring end-to-end project delivery, and providing transparent, concise updates throughout the process. The role involves close collaboration with partners in the APAC region, as well as coordination with a team based in California.

• Autonomously work with the internal teams and partners in complex, cross-functional program plans (requirements, milestones, schedules) in a matrix organization spanning engineering (software), product, user experience, and content.
• Working with the internal teams and partners, develop end-to-end execution plans for on-time product milestone delivery.Track, analyze, and communicate to develop and execute against partnership goals
• Collaboratively build and actualize technical roadmaps, proactively identifying technical dependencies, constraints, risks with mitigation strategies, align on priorities, and chart the execution path for delivery.
• Drive difficult conversations with cross-functional partner teams for alignment and delivery in an independent manner.
• Represent the company in external meetings
• Ongoing communication of planning, program status, issues and risks in a timely fashion to stakeholders. Distill complex topics and updates into clear and concise communications to program stakeholders and executive management.
• Support the creation of technical program management best practices for the team. Design, build, and scale processes and systems that increase efficiency and effectiveness.

Minimum Qualifications

• B.S. in Engineering, Computer Science, or a related technical discipline.
• 5+ years of demonstrated experience in the technology industry as a technical program manager or engineering manager, leading development of software and/or hardware initiatives.
• 3+ years of demonstrated experience working on complex media or entertainment products, including working in Unity on Android devices and/or AR/VR environment.
• Experience leading cross-functional teams through the software development lifecycle and driving tech maturation.
• Experience building and shipping 0→1 products from inception to delivery.
  

Position: Sport Programme Manager (Healthy Workplace Ecosystem)
Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.
Working days: Mon - Fri
Working Hours: 930am - 6pm (On standby to acknowledge messages after working hours when necessary)
Working location: Ubi
Salary: $3,500 to $5,000

Job Responsibilities:

• Planning and executing health and fitness activities in workplaces for working adults.
• Conduct regular venue visits/audits
• Content creation for festive/thematic activities
• Maintain close communication with stakeholders
• Ability to work with both in-house and external providers to ensure project success
• Monitor KPIs to ensure delivery of key project outcomes
• Generate monthly report for stakeholders
• Responsible for acknowledging messages in the HWE (Healthy Workplace Ecosystem) Facil group chat, triggering BAP cancellations and informing HPB after working hours.

Requirement:

• Diploma/Degree in any discipline from a recognized institution are welcome.
• To possess at least two to three years of relevant working experience
• Applicants who can start work immediately or at a short notice will have an advantage.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

• Design, implement, test, and deploy end-to-end software solutions in theT&O-MOT-LCS domain with the following key responsibilities
• Work closely and communicate effectively and independently with project managers, business analysts, development leads, test engineers, infrastructure engineers and business users
• Participate in the analysis and requirements gathering phase and help to translate requirements into technical solutions that meet client needs and expectations
• Debug issues, fix bugs, identify bottlenecks, and troubleshoot the application and provide third level support
• Build, package and release software artifacts in an automated way to all environments including production
• Be responsible for the performance, stability, reliability, and security of the application
• Proactively identify efficiency and design improvements to existing systems and processes
• Min 12+ years of technology delivery experience in software development
• Hands on experience in at least one server-side object-oriented programming language
• Experience using source code control systems and branching strategies including with hands on experience branching, merging, and releasing
• Experience with a major relational database system
• Knowledge of data structures, design patterns, architectural styles, and API designs
• Hands-on experience with JAVA (Spring, Springboot) in a Unix/ Linux environment
• Hands-on experience with relational databases, preferably MySQL, NoSQL, MariaDB or SQL Server.
• Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration (CI).
• Experience in CI-CD tools like Bitbucket Jenkins, Nexus, JIRA, confluence.
• A team player with excellent communication and interpersonal skills.
• Experience in data ETL pipelines (including reconciliation and quality tools and techniques) an advantage
• Experience working in agile technology teams
• Ability to adapt to challenges while remaining calm in a constantly changing environment
• Experience in Agile methodologies such as Scrum.

• Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Provide status update related to technical delivery / Program Manager
• Partner with Development Manager in managing application teams to build the enhancements
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle (Waterfall/Agile best practices)
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

Key Responsibilities

1. Application Development & Solution Architecture

• Lead the end-to-end design, development, and deployment of full-stack application solutions to meet complex business requirements.

• Architect robust, scalable, and enterprise-grade applications using modern frameworks such as React.js, Node.js, Java, and Python.

• Collaborate with business stakeholders to develop Proof-of-Concepts (PoCs) and Minimum Viable Products (MVPs) that demonstrate solution feasibility.

• Ensure seamless integration of applications with tools and platforms, enabling cohesive and efficient workflows.

2. Workflow & Process Automation

• Architect and implement workflow automation solutions to optimize complex business processes and enhance operational efficiency.

• Standardize and lead workflow orchestration strategies across domains like Digital Banking, CRM, Cards, Credit Origination, and Compliance.

• Design and implement automation frameworks leveraging tools like Tosca, Appium, Jenkins, and Jira, ensuring efficiency and scalability.

• Lead multi-country workflow automation rollouts, integrating automated solutions seamlessly across regions.

• Identify automation gaps, develop solutions, and continuously innovate to streamline processes while reducing manual effort.

3. AI/ML and GenAI App Solutions

• Design and implement Generative AI-powered solutions using tools such as Azure OpenAI, Microsoft AI Studio, and Microsoft Copilot Stack.

• Fine-tune and integrate large language models (LLMs) to meet client-specific needs, enhancing workflows and user productivity.

• Develop AI/ML applications to automate and optimize engineering, testing, and data provisioning processes.

• Deliver AI-driven Proof-of-Concepts (PoCs) to showcase the transformative potential of Generative AI in real-world business scenarios.

4. Leadership & Collaboration

• Mentor and upskill teams in workflow automation strategies, application development frameworks, and AI technologies.

• Collaborate with project management to design and implement enterprise-level architecture solutions that align with organizational goals.

• Drive the adoption of best practices, standards, and modern automation techniques across engineering teams.

• Act as a liaison between business stakeholders and technical teams, ensuring alignment with project goals and timelines.

5. Innovation & Strategic Initiatives

• Spearhead digital transformation initiatives by developing solutions that integrate modern technologies like AI, ML, and automation frameworks.

• Innovate reusable workflows, frameworks, and components to accelerate development and automation across projects.

• Research emerging technologies and propose strategies for integrating AI, ML, and hyperscaler cloud platforms like Azure and AWS to meet business needs.

________________________________________

Required Skills & Experience

• Proven experience as an Application Development Lead, Workflow & Process Automation Architect, or Solution Architect.

• Strong expertise in application development frameworks: React.js, Node.js, Java, and Python.

• Hands-on experience in architecting and implementing workflow and process automation solutions with tools like Tosca, Appium, Jenkins, and Jira.

• Expertise in AI/ML and GenAI solutions, with tools like Azure OpenAI, Microsoft AI Studio, and Copilot Stack.

• Experience with hyperscaler cloud platforms such as Azure, AWS, and associated AI tools.

• Ability to design PoCs/MVPs, develop strategies for workflow optimization, and deliver scalable solutions.

• Strong leadership skills, including mentoring, stakeholder management, and driving technology adoption.

• Experience with multi-region workflow automation deployments and enterprise-level integrations.

________________________________________

Nice-to-Have Skills

• Certifications in cloud platforms (e.g., AWS Solution Architect, Azure AI Engineer) or automation frameworks.

• Experience with Kubernetes, workflow orchestration tools, and data engineering.

• Exposure to building AI/ML pipelines or fine-tuning AI models for enterprise solutions.

________________________________________

Educational Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Professional certifications in AI/ML, cloud platforms, or workflow automation tools are a plus.