Total 3,283 sales support specialist job vacancies in Information Technology category in Singapore

(WEST REGION) - Bukit batok

Job Description:

• Develop a thorough understanding of our complete range of product

• Responsible for preparing quotations, proposal according to customers' requirements

• Plan sales visits, customer calls

• Service existing clients and proactively identify and develop new customers and markets

• Conduct product training and presentation to customers

• Follow up on sales lead, sales orders and deliveries

• Provide application/product support to customers and internal sales team

• Provide post sale and presale application and sales support by analysing and recommending solutions to meet customer’s needs.

• Using technical skills to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.

Requirement:

• Diploma/ Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronic/

• No experience required/ Entry level candidates are welcome to apply

• Passion for automation, with creative and adaptive approaches

• Good communication skill and ability to communicate technical concepts clearly and effectively

• Training on products will be provided

Skills:

PLC programmable logic controller programming, touch panel, Control And Automation

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Job Description

• Industry/ Organization Type: Manufacturing/ Supply Chain
• Position Title: Data Entry Specialist
• Working Location: Tuas (WFH available)
• Working Hours: 5 days, Monday – Friday (8 am-5 pm)
• Salary Package: Basic Salary
• Duration: Temporary (6-9 months)

Key Responsibilities

• Verify and check spare part products.
• Enter relevant information into the SAP system accurately.
• Communicate with suppliers to resolve any unclear information or discrepancies.
• Maintain organized records and ensure data integrity.
• Assist in generating reports and extracting data as needed for different business needs.
• Perform other ad hoc duties as assigned to support the team and business operations.

APPLY NOW!!!

• Experience in using the SAP system is highly preferred.
• Strong attention to detail.
• Good computer literacy and communication skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67597 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Sales Manager (Telco/DC Power Solutions)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 5500 + Allowances + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Identify and pursue new business opportunities within the Telecom sector for DC power solutions in Singapore and neighbouring countries
• Cultivate and maintain relationships with key decision-makers and stakeholders
• Develop and implement effective sales strategies to achieve revenue targets
• Collaborate with the marketing team to create compelling sales materials
• Possess in-depth knowledge of DC power systems and their applications in the Telecom industry
• Conduct product presentations and demonstrations for potential clients
• Nurture and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business
• Address customer inquiries and concerns promptly and professionally
• Stay informed about industry trends, competitor activities, and market dynamics
• Provide feedback to the product development team based on market insights
• Collaborate effectively with cross-functional teams, including marketing and technical support

APPLY NOW!!!

• Min. Diploma in Electrical or Electronic Engineering
• Min 3 years of working experience in Sales, specifically within the Telecom industry specializing in DC Power Solutions
• Proficient in Microsoft Office and CRM software

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66251 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• At least 2 yearsworking in an Application Support Environment
• Linux; Unix/Python Shell Scripting
• SQL, preferably in MariaDB/MySQL
• Java programming
• Application Server: JBoss
• Middleware: IBM MQ, Apache ServiceMix, Active MQ
• OpenShift
• QlikSense/Tableau
• TLM/CMS platforms with tools like Smartstudio, TLM Control, Smart schema, Process Designer & Webconnect
• Hands-on working knowledge on DevOps tools for Source Control (Git,Bitbucket), Continuous Integration (Jenkins, Maven), Continuous Delivery (CA Release Automation)Understand microservices running on Openshift or AWS, elasticsearch, service monitoring on the cloud, PaaS environment such as Kubernetes.Understand JSON, JSP, Servlet, and working knowledge for Java Restful API.
• Strong technical skills
• Strong analytical and problem-solving skills.
• Ability to perform impact analysis in a structured manner.
• Good verbal & written communication skills.
• Ability to work independently and under pressure.
• With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment.
• Basic understanding of Swift message knowledge would be good.
• Experience in application implementation projects in financial institutions would be advantageous

Mandatory Skills

Skills and Experience Required :-

At least 2 years working in an Application Support Environment.

Core technical competency required :-

• Linux; Unix/Python Shell Scripting
• SQL, preferably in MariaDB/MySQL
• Java programming

Good to have experience :-

• Application Server: JBoss
• Middleware: IBM MQ, Apache ServiceMix, Active MQ
• OpenShift
• QlikSense/Tableau
• TLM/CMS platforms with tools like Smartstudio, TLM Control, Smart schema, Process Designer & Webconnect
• Hands-on working knowledge on DevOps tools for Source Control (Git, Bitbucket), Continuous Integration (Jenkins, Maven), Continuous Delivery (CA Release Automation)Understand microservices running on Openshift or AWS, elasticsearch, service monitoring on the cloud, PaaS environment such as Kubernetes.Understand JSON, JSP, Servlet, and working knowledge for Java Restful API.
• Strong technical skills
• Strong analytical and problem-solving skills.
• Ability to perform impact analysis in a structured manner.
• Good verbal & written communication skills.
• Ability to work independently and under pressure.
• With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment.
• Basic understanding of Swift message knowledge would be good.
• Experience in application implementation projects in financial institutions would be advantageous

Working Hours :-

• Normal office hours i.e. 9am to 6pm, however it may be staggered to start/finish early or late (eg. 8am to 5pm or 10am to 7pm)
• The support person needs to be on call as per duty roster.
• Be available on weekends for Production implementations.
• Will be managed by duty roster.

Mandatory Skills

Skills and Experience Required :-

At least 2 years working in an Application Support Environment.

Core technical competency required :-

• Linux; Unix/Python Shell Scripting
• SQL, preferably in MariaDB/MySQL
• Java programming

Good to have experience :-

• Application Server: JBoss
• Middleware: IBM MQ, Apache ServiceMix, Active MQ
• OpenShift
• QlikSense/Tableau
• TLM/CMS platforms with tools like Smartstudio, TLM Control, Smart schema, Process Designer & Webconnect
• Hands-on working knowledge on DevOps tools for Source Control (Git, Bitbucket), Continuous Integration (Jenkins, Maven), Continuous Delivery (CA Release Automation)Understand microservices running on Openshift or AWS, elasticsearch, service monitoring on the cloud, PaaS environment such as Kubernetes.Understand JSON, JSP, Servlet, and working knowledge for Java Restful API.
• Strong technical skills
• Strong analytical and problem-solving skills.
• Ability to perform impact analysis in a structured manner.
• Good verbal & written communication skills.
• Ability to work independently and under pressure.
• With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment.
• Basic understanding of Swift message knowledge would be good.
• Experience in application implementation projects in financial institutions would be advantageous

Working Hours :-

• Normal office hours i.e. 9am to 6pm, however it may be staggered to start/finish early or late (eg. 8am to 5pm or 10am to 7pm)
• The support person needs to be on call as per duty roster.
• Be available on weekends for Production implementations.
• Will be managed by duty roster.

Mandatory Skills

Skills and Experience Required :-

At least 2 years working in an Application Support Environment.

Core technical competency required :-

• Linux; Unix/Python Shell Scripting
• SQL, preferably in MariaDB/MySQL
• Java programming

Good to have experience :-

• Application Server: JBoss
• Middleware: IBM MQ, Apache ServiceMix, Active MQ
• OpenShift
• QlikSense/Tableau
• TLM/CMS platforms with tools like Smartstudio, TLM Control, Smart schema, Process Designer & Webconnect
• Hands-on working knowledge on DevOps tools for Source Control (Git, Bitbucket), Continuous Integration (Jenkins, Maven), Continuous Delivery (CA Release Automation)Understand microservices running on Openshift or AWS, elasticsearch, service monitoring on the cloud, PaaS environment such as Kubernetes.Understand JSON, JSP, Servlet, and working knowledge for Java Restful API.
• Strong technical skills
• Strong analytical and problem-solving skills.
• Ability to perform impact analysis in a structured manner.
• Good verbal & written communication skills.
• Ability to work independently and under pressure.
• With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment.
• Basic understanding of Swift message knowledge would be good.
• Experience in application implementation projects in financial institutions would be advantageous

Working Hours :-

• Normal office hours i.e. 9am to 6pm, however it may be staggered to start/finish early or late (eg. 8am to 5pm or 10am to 7pm)
• The support person needs to be on call as per duty roster.
• Be available on weekends for Production implementations.
• Will be managed by duty roster.

1. Programming language/framework: Java, Spring MVC, MySQL.

2. Hands-on experience in Linux & Shell.

3. Hands-on experience in SQL.

4. Hands-on experience in AWS services.

5. Experience in using ITSM tools.

6. Experience in Release Management activities.

7.Responsible to handle coverage support (24x7 mobile support) and provide permanent solution / workaround depending on the nature of issue.

8.Collaborate with interface teams to troubleshoot any interface issues and provide resolution.

9.Collaborate with Business users and stakeholders to understand and troubleshoot issues and provide resolution.

10.Work with Infrastructure / Cloud operations teams for any change requests, issues, patching activities etc.

11.Perform deployment & release management activities.

12.Collaborate with development squad to provide insights for defect fix by providing analysis performed.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Enterprise Application Support

Job Requisition Number: JR39236

Job Level: 2-5 years of relevant experience (L2/L3)

Location: Singapore

Key Skills: BMC Remedy, K2

Job Objectives:

· To provide proactive, timely, effective and efficient support to the business users in the Enterprise domain.

· To perform production support activities which involve assignment of issues, issue analysis and resolution within the specified SLAs in the Enterprise domain.

· To own issues and initiatives in the Enterprise domain, and work with the various teams to develop solutions for the users.

· To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution.

Job Responsibilities

· Work in the Enterprise domain support team; provide proactive, timely, effective and efficient support to the users in the Enterprise domain space

· Adopt standard Incident Management workflow and processes, i.e. logging incident tickets in a timely manner, following proper Change Management processes, and broadcasting quality issue/impact emails to stakeholders

· Embrace standard Change Control Management practices, procedures and guidelines for application releases and roll-outs

· Participate and collaborate with the Development team in requirements gathering, clarifications, and analyse impact on issues or users’ requirements

· Assist the Development team as needed by validating fixes or enhancements to ensure problems have been adequately resolved

· Participate in annual DR/BCM activities or infrastructure-related upgrades

· Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

· Troubleshoot 2nd level technical support issues by identifying the root cause and working closely with users and various IT teams

· Be the important bridge between Users and Development team and provide regular updates to all relevant parties

· Articulate and escalate the support issues with detailed investigation/ findings to the Development team if it requires any code change

· Manage and follow up on Problem tickets (those issues escalated to Development team) to make sure that they are resolved and that any implemented fixes are rolled out into Production

· Be the main gate keeper of the Production environment by adopting a proactive approach to being updated and informed on any and all upcoming Production environment changes

· Be proactive to identify any potential risk(s) in upcoming Production environment changes, and flag that to the Development team or Users

· Participate in testing to ensure that only quality defect fixes are rolled out into Production environment

· Identify areas of improvement to drive down the support volume

· Perform system monitoring and set up alerts to improve incident resolution times

· Manage incidents and collaborate with other technology teams as necessary for incident assignment and resolution, identify root cause and corrective actions, and track improvement actions until closure in compliance with the bank standards.

· Review incidents and ensure agreed Service Level Agreement (SLA) are met with various business stakeholders.

Job Requirements

· Good team player, independent, proactive and self-starter with excellent interpersonal and communication skills

· Strong analytical and good problem-solving skills

· Ability to work in a fast-paced and team-oriented environment.

· Able to adapt to a dynamic change environment, provide on-call 24/7 support and have a positive attitude towards learning on the job.

Must have:

· 2 – 5 years of hands-on support experience in BMC Remedy, K2 software

· Experience in working with some of these technical platforms or programming languages – MS Windows, Unix, SQL, Unix scripting, Control-M

Good to Have:

Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes preferred.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details.

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

1. The contact point for users and work with Functional BA to identify the root cause and provide solutions.

2. To perform analysis of production defects / findings to identify root cause.

3. To identify and propose workarounds and solutions for production issues.

4. To analyse the requirements and identify the technical solutions for Avaloq functional changes.

5. To prepare the FSD and TSD, where applicable.

6. To walk through the solutions with users to confirm that they are as per the requirements.

7. To perform parameterization, unit testing and SIT, where applicable.

8. To understand the various batch jobs, purposes and the underlying functionalities.

9. To provide Avaloq technical solutions for issues relating to performance of the system.

10. To perform audit of codes delivered by the other team members or vendor resources.

11. In-charge of support of the newly delivered Avaloq Web Banking and developments required by business consumption for Avaloq Web Banking (CAPI/AMI/Micro services).

AVP, Senior Application Support Engineer - Digital Platform (Permanent)

Responsibilities

• Perform production application support task for Digital Platform systems for APAC region: Responsible for production system integrity and production system readiness of systems under the Digital Platform System team.
• Perform L2 support and troubleshooting for production incidents and critical system interface through Workflow and Automation systems.
• Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis.
• Support the IT Planner in meeting project objective and perform production transition for new system launch and system change request.
• Propose improvement for systems based on identified process gaps; Identify and propose suitable processes for automation and implementation.
• Standardize processes through developing implementation, integration, and documentation in accordance to set standards.
• Lead and coordinate projects (project support and change request).
  Provide analytical support and execute requirement analysis to support system enhancement, fixes, and emergency application changes deployment.
• Highlight and escalates risk issues to relevant parties in a timely manner.
• Participate in system restoration for Disaster Recovery exercises; Coordinate regular meetings for issues resolution with developers; Perform other duties as and when assigned.

Requirements:

• Diploma / Degree in Computer Science or Information Technology with min. 4 years of work experience in the Application or System Support function, preferably in a bank or financial institution.
• Possess hands-on experience in supporting Workflow and Automation systems.
• Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users.
• Possess functional knowledge of Digitalization systems (such as Customer on boarding, Funding Charges, Data Management).
• Possess technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, ORACLE) and handling application services under Windows Services and LINUX application services.
• Possess good understanding and competency in scripting (such as DOS, UNIX or VBA).

Additional info

• Company industry: IT Solution under Japanese Bank
• Location: Expo

GMP Recruitment Services (S) Pte Ltd | EA Licence : 09C3051 | VO UYEN AI LINH | Registration No: R 22109232

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• Be willing to travel if needed.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Summary: We are seeking a skilled Application Support Engineer to join our team. The ideal candidate will be responsible for maintaining the stability and functionality of our systems, providing critical incident analysis, and supporting customer inquiries. This role requires strong analytical skills, experience in application support, and the ability to collaborate effectively with cross-functional teams.

Responsibilities:

• Participate in critical incident analysis, provide root cause analysis, and identify corrective actions to prevent future system issues.
• Document analysis steps to facilitate the escalation of technical issues to the Product team.
• Triage, investigate, and resolve customer support tickets within agreed SLAs, prioritizing critical (P1) incidents impacting transaction processing.
• Provide knowledge transfer to L1 support based on root causes of common issues, enhancing overall support efficiency.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in application support of 8 + years experience
• Willing to work on 24/7 shifts .
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

Gelangre Reyanelle Gelario | REG No : R1870995

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Scope:

• To support business development efforts during pre-sales, implementation, and post-sales support by:

1.Providing technical expertise to internal and external stakeholders.

2.Designing and presenting ecommerce solutions for clients and partners

3.Conducting internal and external training

• Point of contact point between technology team and business / product development team technical issues/bugs.
• Able to decipher/decode merchant logs and troubleshoot.
• To review and coordinate the enhancement of partner solutions, also ensuring that relevant technical documentation and materials are up to date.
• To work with other teams within the company for multi-country solutions
• Assist with merchant integration and support integration related queries, deciphering/decoding merchant logs and troubleshoot
• Monitor daily batch jobs and operational functions within the systems
• Manage merchant helpdesk or merchant/customer issues and maintain work with technical teams to provide visibility on the issue and resolution (including providing the RCA).
• System monitoring and SLA follow ups.

Qualifications:

• 3 years working experience in payment, retail or IT solutions vendors
• Extensive pre-sales / post –sales or consulting experience
• Experience in fintech, payment gateway would be an advantage
• API-based programming skills is an advantage
• Solid understanding of front-to-back payment processes
• Excellent client-facing, communication and presentation

Responsibilities

• Support Corporate Services - DealCloud CRM and LCD applications.

Requirements

• Possess a degree in Computer Science/Information Technology or related fields.
• At least 3 years of hands-on experience in supporting enterprise applications.
• Familiar with languages, such as Angular, React JS, Rest API, JSON, .Net, .Net Core, Bootstrap, MS SharePoint, MS Power Platform, C#, ASP.net, HTML, CSS, and JavaScript.
• Proficiency in Database and SQL: MSSQL, TSQL, Stored Procedure, Function, Triggers.
• Experience in Infrastructure: AWS, Windows Server, IIS, Azure ADFS (SSO), SSL Certificate, Control-M.
• Expertise in Tools: Visual Studio, Gitlab or GitHub, Jenkins, Electric Flow, SonarQube, Sonarlint, JIRA, Confluence.

• Perm
• Must have at least 3 years of experience in application system support and able to develop and fix bugs in .NET, C#, Vue,js programming language
• Strong communication, root cause analysis and troubleshooting skills

Provide comprehensive support across all levels of application-related issues, manage change requests, and coordinate projects. You will work closely with business users to analyze and resolve application errors, ensure timely resolution of issues, and contribute to continuous improvement efforts.

Job Description

• Application Support: Provide all levels of application support, including handling change requests and project coordination.
• Issue Resolution: Analyze and troubleshoot application errors reported by business users, identifying root causes and proposing solutions to the Support Lead.
• Bug Fixing and Testing: Perform system bug fixing and testing under the supervision of the System Analyst, ensuring issues are resolved effectively.
• Case Follow-up: Follow up on unresolved cases with end users or escalate to the next level, ensuring timely and satisfactory resolution.
• Reporting Issues: Report significant and recurring issues to the Support Lead, contributing to future solutions and improvements.
• Knowledge Base Development: Collect feedback to identify patterns and recurring issues, aiding in the development of a knowledge base for common problems and solutions.
• User Assistance: Provide FAQs and other resources to end users to facilitate self-service troubleshooting.
• Critical Support: Be available to provide support for critical issues and during project implementations, including after-hours support if necessary.
• Documentation: Maintain accurate and detailed reports and documentation of support activities and resolutions.
  

Requirements

• Diploma or higher in Information Management / Technology
• Minimum 3 years’ relevant experience in application system support, problem solving, troubleshooting and application development.
• Exceptional ability to identify application errors and root cause.
• Ability to develop and fix bugs in .Net, C#, Vue.js programming language.
• Strong communicator and written skills.
• Good working attitude.
  Triton AI Pte Ltd
  Registration Number: R1980724
  EA: 21C0661

• Responsible for handling day to day incident and problem management for Retail Banking & Cards. This including Core Banking, ATM, Card Authentication, FAST and electronic banking channels
• Responsible for day to day production incident support and inquiry from business users, operational users and customers via contact center
• Able to handle incident and problem in 24-hour roster basis
• Capable to perform analysis on production incidents for demand deduction
• Good in handling problem and able to have resolution in timely manner
• Critical examination of requirements and understanding of operations and new application systems
• Create and modify procedures to solve problems considering technical capacity and limitations
• Coordinate with different teams, including Problem Resolution and Incident Management

Job Requirements:

• Bachelor’s degree in computer science/engineering or equivalent
• Have strong coordination skills
• Working experience in OS/400 and RPG and COBOL programming
• Hands on experience in ALDON and technically proficient
• Experience in AS400/iSeries database and operation system for at least 5 years
• Having good knowledge in domain of Retail Banking & Cards; prior experience with Silverlake core retail banking application would be an advantage
• Ability to work in a fast-paced, team-oriented environment

Job Responsibilities

• Provide technical support relating to the maintenance of the app, software and technological system
• Provide user support (e.g. help the end-user understand how to use the application or system and help resolve any issues)
• Develop and maintain applications as and when needed
• Review plan and testing of disaster data recovery program
• Implement new software / program for systems and applications or perform changes according to the installation procedures provided by the vendor after testing
• Assist to monitor that policies and standards are compliant
• Coordinate Service Request logged by users, investigate or analyse the Service Request upon receipt to identify issues and liaise with Business User on Requirement Gathering
• Perform System Integration Test (SIT) and conduct first level User Acceptance Test (UAT)
• Assist in annual exercise for Penetration Test
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Min Diploma Holder in IT related field
• Min 1 year of relevant experience in development or Application support functions
• Experience in Java, .Net backend languages will be advantageous.

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Roles and Responsibilities:

• Assist senior team members with support the maintenance and update of an existing application.
• Support new enhancement go-live transition
• Support monitoring of compliance to security measures
• Solve routine problems that occur within applications
• Liaise with vendor and users on issues log and status
• Support in periodic OS/DB patches and coordinate with various teams to ensure sanity checks are done.
• Review vendor SLA report
• Analyze application usage reports
• Monitor application performance, application logs
• Propose recommendations to improve application performance
• Document the application’s technical architecture, issue resolutions and procedure
• Provide 24/7 primary application maintenance support

Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate
• Diploma or Professional Degree in Industrial and System Engineer/
• Computer Science/Information Technology or equivalent.
• Candidate should have 2-3 years of operation support experience
• Candidates should have strong analytical and able to work independently.
• Proactive self-starter with an analytical and creative mind.
• Result and customer oriented with multi-tasking capabilities.

Job Summary

As a Technical Training Specialist, you will play a crucial role in developing and delivering training programs to enhance the skills and knowledge of CNC technicians. Your expertise will ensure that technicians are proficient in operating and maintaining CNC machines. You will work closely with new hires, apprentices, and existing technicians to provide comprehensive training and support. You will also look into the developments and enhancements of the skillsets of Senior Technicians and Engineer.

Responsibilities

• Work with Engineering Team to devise technical training programs based on operational requirements.
• Determine course content, prepare training materials (presentations, worksheets, etc.), and create training schedules.
• Execute training sessions, workshops, and hands-on training for groups or individuals.
• Provide in-depth training on CNC machine operation, including setup, programming, and troubleshooting.
• Educate technicians on safety protocols, preventive maintenance, and proper machine care.
• Teach quality control procedures, use of simple inspection instruments, ensuring precision and accuracy in CNC machining.
• Train technicians to diagnose and resolve common CNC machine issues.
• Mentor and guide apprentices through their training period.
• Design tests and certification materials to assess the effectiveness of the training programs and competency of the trainees at the end of each training course.

Qualifications

• Prior experience as a CNC technician or machinist is essential. Proficiency in CNC programming, machine setup, and troubleshooting.
• Familiarity with instructional design, training methodologies is preferred
• Completion of relevant certifications or formal training in CNC machining is preferred.
• Ability to speak Thai or Vietnamese is an advantage.

The Opportunity:

Adecco is partnering with a well-established US company specializing in global data center solutions, IT infrastructure, AV systems, and cloud services. We are looking to hire a Logistics Specialist to be based on-site at their client company, handling daily operations. Reporting to the Team Lead, the successful incumbent will primarily handle asset return material authorization (RMA), decommissioning, and other activities related to the product lifecycle.

• Work location: near Raffles Place MRT
• Work hours: Mondays - Fridays, 9am - 6pm
• Basic salary up to $4,500/month + Variable Bonuses

The Job:

• Act as the primary contact for local operational inquiries, ensuring prompt and accurate responses.
• Oversee daily operations, ensuring timely and efficient delivery.
• Collect, consolidate, and report data and KPIs, recommending actionable improvements when necessary.
• Deliver exceptional customer service by maintaining attention to detail, completing tasks promptly, and ensuring an efficient work environment.
• Support on-site operations in line with guidelines, focusing on RMA, VR, Server Spare, and Decommission activities.
• Coordinate with stakeholders to collect data related to RMA, VR, Server Spare, and Decommission activities.
• Manage coordination of asset data for new site deployments with relevant stakeholders.
• Perform additional tasks when necessary.

The Talent:

• At least 2-3 years of relevant experience in handling RMA/Reverse Logistics, with a background in IT, data centers, or electronics environments.
• Proficiency in Microsoft Excel (Pivot Table, VLOOKUP) and WMS.
• Strong communication skills to liaise effectively with both internal and external stakeholders.

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package and email to [email protected]. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

Job Responsibilities

• Lead, mentor, and manage the sales team to maximize their potential and performance

• Identify and secure new business opportunities by targeting corporate clients, event organizers, and private individuals

• Develop and implement effective sales strategies to drive business growth and achieve sales targets

• Conduct market research to stay informed about industry trends, competitors, and potential opportunities

• Oversee the preparation and presentation of customized catering proposals and quotations to clients

• Build and maintain strong relationships with existing and prospective clients to understand their catering needs and preferences

• Ensure exceptional customer service before, during, and after events to guarantee client satisfaction and repeat business

• Collaborate with the operations and culinary teams to ensure seamless execution of catering events

• Maintain accurate records of sales activities, client interactions, and progress toward targets providing regular reports to senior management

Requirements

• Proven experience as a Head of Catering Sales, preferably in the catering, hospitality, or F&B industry.

• Knowledge of the Singapore catering market and industry trends is a plus.

• Strong leadership and team management skills.

• Excellent communication and interpersonal skills.

• Strong negotiation and persuasion abilities.

• Ability to work independently and as part of a team.

• Detail-oriented with strong organizational skills.

• Proficiency in Microsoft Office and sales ordering software.

• Degree in Business, Marketing, Hospitality Management, or a related field.

Singaporeans or Singapore Permanent Residents are welcome to apply.

Job Description

• Industry/ Organization Type: IT Manufacturer/ Production
• Position Title: Technical Sales Support Specialist / Regional Solutions Engineer
• Working Location: Jurong East
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $5,000 + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Provide pre-sales support to the sales team.
• Address customer inquiries, understand their pain points, and propose the most suitable solutions for deployment.
• Build and maintain strong, productive, and collaborative relationships with all internal stakeholders (Commercial, Business Development, Finance).
• Conduct presentations for customers both physically and virtually.
• Perform product demonstrations for customers and partners at exhibitions/events in Singapore and regionally.
• Visit customer premises to assess requirements, constraints, and overall situations.

APPLY NOW!!!

• At least 2 years of working experience in Electrical, Electronic, Mechatronics, and Mechanical Engineering field preferred.
• Inexperienced candidates are welcome to apply as training will be provided.
• Regional travel to Asia Pacific is required (30%).
• Proficient in using Microsoft Office.
• Familiarity with SAP ERP or AUTOCAD is an added advantage but not essential.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67165 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Description:

• Ensure the integrity and readiness of production systems managed by the Digital Platform System team.
• Provide Level 2 support and troubleshooting for production incidents and critical system interfaces through Workflow and Automation systems.
• Assist the Incident Manager in implementing preventive and detective measures, and conduct root cause analysis for applications.
• Aid the IT Planner in achieving project objectives, including production transitions for new system launches and system change requests.
• Suggest improvements for systems based on identified process gaps.
• Develop and standardize processes, including implementation, integration, and documentation, according to established standards.
• Identify and recommend suitable processes for automation and implementation.
• Lead and coordinate projects, offering analytical support and conducting requirement analysis for system enhancements, fixes, and emergency application changes.
• Timely escalate risk issues to relevant parties.
• Participate in disaster recovery exercises for system restoration.
• Organize regular meetings with developers for issue resolution.
• Perform additional duties as assigned.

Requirements:

• Diploma or Degree in Computer Science or Information Technology.
• At least 4 years of experience in Application or System Support, preferably within a bank or financial institution.
• Hands-on experience with Workflow and Automation systems.
• Experience in an Enterprise Application support environment, interacting with multiple functions (developers, infrastructure, service desk) and business users.
• Functional knowledge of Digitalization systems (e.g., Customer Onboarding, Funding Charges, Data Management).
• Technical expertise with applications hosted on both Windows and Linux, including database queries (SQL Server, ORACLE) and managing application services under Windows Services and Linux application services.
• Proficiency in scripting languages (e.g., DOS, UNIX, VBA).
• Self-motivated and driven to ensure high-quality work in a timely manner.
• Collaborative team player with strong interpersonal skills.
• Strong sense of accountability and ownership of results.
• Sound judgment in problem-solving and decision-making.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24669

To learn more about this opportunity, please contact Gia Grace at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973