Total 3,852 service operations manager job vacancies in Information Technology category in Singapore

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/ggrHCF6b

• Exposure to network and system
• Grow together with one of the fastest growing company

Your role involves:

• Supporting and maintenance of network (LAN/WAN, Cisco Routers & Switches, firewall and et)
• Overseeing telecommunications infrastructure, including WAN links and ISP connections
• Collaborate with Internet Service Providers (ISPs) and other telecommunications vendors to ensure reliable and efficient connectivity
• Managing Windows server
• Performing coordination and establishment of security structures and IT control that protect company’s information networks

Skills and experience required
As a successful applicant, you will have at least 7 years of experience in networks (LAN/WAN, Cisco Routers & Switches, firewall). Candidates with system/servers – vmware will be highly preferred)

Candidates with exposure to data center environment will be highly preferred.

Whats on offer

You will get the opportunity to grow together with one of the fastest growing company.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/ggrHCF6b (EA: 94C3609/ R1219669)

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.​

About this Role

Strategic Program Management function of Group Technology COO function is responsible for strategy development and program management. The role will support the function, assist in planning and is responsible for operationalising the strategy and roadmap for transformation programs, including project management. Program manager needs to work closely with the stakeholders across the bank to plan, implement and drive technology programs and related projects within the AGILE framework. This role will play an integral role in ensuring the success of these programs and be a change agent for the way programs and projects are run.

Responsibilities

• Define the delivery plan and drive execution per strategy / roadmap (SG and regionally).
• Obtain buy-in / approval from senior management and stakeholders for planned execution.
• Foster collaboration with key stakeholders across units/ teams (including auditors) to improve alignment and develop joint priorities with technology and business teams for delivery.
• Develop and maintain project documentation, including project plans, risk assessments, and status reports.
• Ensure that implementation actions and challenges are identified and addressed effectively.
• Ensure quality of deliverables (which includes verification of deliverable outcomes, documentation etc.) to render benefits outlined in the business case for the assigned program.
• Responsible for leadership and regulatory updates (e.g. Steering Committee meetings) to provide visibility on project milestones and status to drive key decisions.
• Ability to link technicalities to strategic intent.

Requirements

• 3 – 6 years’ of relevant experience in program management.
• Proven effectiveness driving complex multi-stakeholder planning processes, driving cross-team programs to desired results, and managing risk.
• Strong experience working in cross-functional teams with the ability to influence key stakeholders with data-driven and insightful point of view.
• Strong communication and interpersonal skills.
• Ability to act as in a consultative manner with both business and IT leaders to align strategy.
• Knowledge in technical program management methodologies.
• Ability to understand and work at technical-level and summarize communications at strategic and executive level for business stakeholders and senior executives.
• Strong organizational skills, the ability to perform under pressure in fast-paced environment and management of multiple priorities with competing demands for resources.
• Ability to work independently with minimal supervision and with a positive attitude.
• Experience in auditing, or risk management will be a plus.

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Responsibilities

• Support operations of production networks in a hyper-scale and heterogeneous environment.
• Perform deep dives on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues.
• Follow through escalations till closure, analyzing and leading investigation across domains and functional teams.
• Anticipate potential operational risks and develop strategies to mitigate/minimize.
• Participate and improve escalation and emergency response with detailed postmortem while addressing issues systematically to prevent future occurrences.
• Align with cross-functional relationships with Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and OEM partners to deliver superb operational results and manage the performance of external vendors.
• Participate in the oncall rotation with the global operations team.

Qualifications

• BS or MS in Computer Science, Computer Engineering, or a related technical discipline, or equivalent experience
• 5+ years solid internetworking experience in large ISP internet network, CDN/Edge network, handling at least Tier 2 escalations
• Expert knowledge of TCP/IP and IPv6, L3 Switching, BGP, packet capture and analysis, (TCP/UDP/HTTP) Protocol session communication.
• Intermediate knowledge on Linux system, DNS, HTTP, server hardware.
• Knowledge on power and cooling in a large data center
• Knowledge of data driven analysis on large scale data to find problems and root cause
• Experience in implementing/maintaining the monitoring, alerting and repairing systems for production network in a DevOps environment.
• Has done scripting and/or coding in languages such as Python or GO for monitoring and alerting or provisioning.

*Minimum qualifications*

• Network operations experience on supporting large-scale network infrastructure or internet infrastructure (CDN or IAAS or large IXSP internet network
• Engineering degree, or a related technical discipline or equivalent experience.
• Proficient in at more than one of the domains: IP network, caching appliance infrastructure, CDN/Edge network, DNS, HTTP/S including topology, protocol, hardware and architectures, linux system, network wide alerting and automation (with real hands-on), scripting and/or coding for automation. Preferred candidate to be multi skilled in multi domains.
• Experience working within a global team and collaborate with cross-functional teams in a fast-paced and dynamic environment with limited supervision.

Responsibilities:

• Carry out maintenance, repair and overhaul work on heavy vehicles (diesel, commercial vehicle), ensuring high standard of workmanship and minimize turnaround time for scheduled repairs and inspections to meet workshop’s service standards and according to job order.
• Notify Team Leader of unusual repair problems which will require major repair and replacement parts recommendation.
• Adhere to defined guidelines in regards to safety, orderliness and etc.
• Complete work order for each vehicle and unit serviced.
• Handle diagnostic tools, interpret and solve fault codes
• Candidate able to speak and write Chinese as candidate is require to communicate with Chinese customers

Requirements:

• Nitec/ Dip in Electrical / Electronic Engineering
• Experience in repairing/maintenance of electronic equipment
• Comfortable to work onsite

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

As Technical Delivery Manager (TDM) for Data Governance initiatives, you will be responsible for overseeing and ensuring the successful implementations. The role involves coordinating with cross-functional teams, understanding business requirements, and ensuring the alignment of technical solutions with data governance objectives. Key responsibilities for this role are:

• Project Leadership: Lead planning, execution, and delivery of Business Glossary, Metadata management and Data lineage solution, ensuring alignment with organizational goals and objectives.

• Requirements Analysis: Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.

• Tool Selection and Implementation: Oversee selection and implementation of metadata management tool, ensuring it meet the organization's needs and integrate effectively with existing systems. Conduct POCs involving new data technologies. Prioritize implementation scope for incremental coverage; Independently install, customise and integrate software packages and programs. Maintain and recommend software improvements to ensure a platform centric management of software applications

• Lifecycle Management: Manage full lifecycle of metadata management and data lineage initiatives, from conception and design to implementation, maintenance, and optimization of end to end data lineage extraction; provide remediation for broken data lineage across multiple technologies, products and platforms. Review & deliver documents such as solution design, program specifications for target solutions

• Cross-Functional Collaboration: Work closely with cross-functional teams, including data stewards, IT professionals, and business analysts, infrastructure & information security teams, to ensure a cohesive and integrated approach to metadata management and data lineage; Create frameworks, technical features which helps in establishing end to end data lineage for Critical Data Elements

• Quality Assurance: Implement quality assurance processes to ensure the accuracy, consistency, performance & SLA monitoring and completeness of metadata and data lineage information in SIT, UAT and production environment

• Vendor Management: Coordinate with vendors providing metadata management solutions, overseeing their contributions to the successful implementation of the projects.

• Project Management & Risk Management: Plan, execute, and deliver metadata management and data lineage projects within scope, on time, and within budget. Identify and mitigate risks associated with metadata management and data lineage projects, ensuring compliance with industry standards and regulations.

• Training and Documentation: Provide inputs for training programs and ensure documentation to enhance understanding and adoption of metadata management and data lineage best practices within the organization.

• Performance Monitoring: Establish key performance indicators (KPIs) to monitor the performance of metadata management and data lineage initiatives, making adjustments as needed to meet objectives.

• Stakeholder Communication: Maintain transparent and effective communication with stakeholders, providing regular updates on project progress, challenges, and resolutions. Convey technical concepts to non-technical stakeholders in simple ways.

• Continuous Improvement: Drive continuous improvement initiatives, staying abreast of industry trends and emerging technologies to enhance Business Glossary, Metadata management and Data lineage capabilities within the organization.

Job Description:

• Assist the Head of IT to enable and establish Data Governance framework including managing the objectives, approach, processes, policies and procedures around data governance
• Define data governance operational processes (e.g., data quality measurement, metadata management) in accordance with policies and standards, clearly articulating roles and responsibilities
• Work collaboratively & consultatively with users, stakeholders and IT to deliver enterprise objectives around data governance to identify, design, and implement internal process & framework improvements.
• Support and contribute to development of guidelines and standards for data classification, data security, privacy with Risk, Compliance and Regulatory functions.
• Accountable for proposing, preparingand publishing Data Governance &quality metrics and KPI dashboards; manages and provides timely updates to Senior Management and various Risk / Audit Committees to ensure proper risk management
• Engage in Change Management processes for enterprise-wide change initiatives and projects to ensure that Data Governance Framework and Standards are implemented in Change Initiatives
• Lead and manage a team comprising 1-2 staff on fulfilling Data Governance

Job Requirements:

• Bachelor’s degree in IT, Computer Science, Software Engineering, Data, Business Analytics or equivalent

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

About The Role

An engineering role at Cloudflare that provides an opportunity to address some big challenges, at scale. In this role, you will be focused on ensuring the stability of our global network. You'll work closely with Cloudflare’s SRE (Site Reliability Engineering) team, Network Engineering team, and with various vendors and partners (including hardware vendors, datacenter and network providers, and ISPs) to maintain and improve our global infrastructure. You will further be responsible for the development and implementation of consistent processes and visibility measurements for consistent and effective management of our infrastructure. This is a highly visible position that requires deep technical understanding of datacenter infrastructure, physical and logical networking, linux, and basic experience with data analysis and project management.

To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures). You will have the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month.

Other Responsibilities May Include

• Monitoring, repairing, and maintaining hardware, software, and network in Cloudflare data centers.
• Creating documentation and managing remote contractors to complete datacenter related work, including hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 250+ growing datacenter locations
• Aggressively seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability maintain our global. infrastructure.
• Providing technical leadership and guidance during deployment activities.
• Creating and maintaining documentation, plans, SOP’s, MOP’s etc.
• Collaborating with internal teams (infrastructure engineering, network engineering and SRE) for day to day activities.
• Assisting with the definition, documentation and implementation of consistent processes across all regions.
• Limited travel

Required Experience

• Minimum of 2 years of related data center or Linux systems administration experience
• Network hardware administration
• Linux/Unix systems administration
• Basic configuration management tool experience like Saltstack, Chef, Puppet or Ansible
• Familiarity with day-to-day tasks and projects common in Data Center Operations
• Ability to write scripts for internal tool

Examples Of Desirable Skills, Knowledge And Experience

• Bachelor’s degree; technical background in engineering, computer science, or MIS a plus.
• Direct experience executing on datacenter / infrastructure projects with many moving parts.
• Previous experience installing / maintaining datacenter (and other IT) infrastructure and DCIM tools.
• Professional level network certification(s) (JNCIP, CCNP, etc) or higher
• Good working knowledge of Junos, NX-OS and EOS
• Strong understanding of BGP and anycast routing
• Experience with optical transport technologies such as CWDM/DWDM
• Experience running and improving operational processes in a rapidly changing environment.
• Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills.
• Must be proactive with proven ability to learn fast and execute on multiple tasks simultaneously.
• Ability to manage MS excel and Google spreadsheets.
• Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA
• Experience managing remote contractors
• Must be a team player.

Bonus Points

• Experience working in a 24/7/365 service environment
• Comfortable with remote “lights-out” and out-of-band access to data center resources
• Linux certifications
• Knowledge of the OSI-model and experience isolating network, hardware and software issues

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Assist Senior Vice President, Technical Services to provide actuarial services and analysis to the underwriting, claims, business development, reinsurance and finance managers.
• Introduce best practice actuarial science to the business process including premium rating
• Actuarial monitoring report to monitor portfolio performance on accident year basis
• Technical pricing and rate reviews
• Predictive analytics to assist other departments with decision making
• Develop awareness and understanding of actuarial analysis
• Put in place actuarial best practice
• Guide junior team members and make presentations to senior members of Business Units
• Undertake any other duties as may be assigned.

• Preferably with Actuarial Science, Mathematics or Statistics degree and currently pursuing professional qualifications from the Casualty Actuarial Society/Institute of Actuaries/Institute of Actuaries of Australia
• Should ideally be one to two years from obtaining the professional qualification above

• Knowledge and experience in general insurance actuarial practice especially in areas of premium rating, portfolio monitoring, reserving, risk/financial/capital modelling
• Statistical knowledge
• Good understanding of data, actuarial software and programming languages including analytics and visualisation tools
• Preferably with experience in a consultancy firm or/and general insurance company
• Ideally a minimum of 2 years experience in a general insurance actuarial practice
• Business oriented, able to suggest practical recommendations

PPP Coffee is expanding and we seeking an experienced Head of Operations to lead and manage our F&B operations. In this role, you will be responsible for supporting the business expansion plans through hiring and leading a team of managers to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Description

· Lead and manage a team of managers overseeing cafe/retail operations and bakery production

· Set up, monitor and/or review operational systems and processes to enhance operational efficiency

· Ensure all outlets maintain the product quality and service standards

· Responsible for recruitment of staffing and manpower

· Conduct training and orientation along with HR support to set up new team members for success

· Oversee regular maintenance, managing facelifts and/or major renovations

· Work with key suppliers and partners to ensure purchasing and inventory management is managed to ensure the highest quality and best COGS

· Respond to customer escalations, and ensure support for the continuous improvement process

· Provide feedback and offer suggestions for improvements

· Prepare weekly and monthly reports as required

Minimum Requirements

· 5 years’ experience working in a managerial role in a F&B/retail environment overseeing 3 and/or more outlets

· Bachelor's Degree in preferably business administration, F&B, Hospitality, or related field

· Fluent in English and one other local language

· Basic computer literacy including MS Word and Excel

· Action oriented; committed and reliable; strong attention to detail

· Takes initiative to solve issues or offer alternatives

You must have the passion with service and is knowledgeable on coffee which is our core of our business. We are seeking a positive individual, a true leader that will lead by example, good teamwork and sociable attitude as we are in the people business.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Perform document checks on Instruction (i.e., Board Resolution, Structured Form) for change of account signatories (for CASA, Loans, Trade, SFS (Securities and Fiduciary Services), T&M (Treasury & Markets) )
• Conduct ID&V (identification & Verification) where EWSS (Enterprise-Wide Surveillance System) screening is performed for new directors and/or new-to-bank signatory
• Create customer profile records for new signers in core banking systems
• Compare & identify required changes for account signatories
• Ensure account signatories details and account operating requirements are properly maintained and updated
• Ensure all tasks assigned are carried out in accordance with the operating and compliance procedures
• Participate in department’s initiatives (process improvements, system enhancements etc.) e.g., Work across business and technology lines and functions to define, analyze and lead improvements to business processes and procedures in line with best practice, regulatory and legal compliance
• Ensure all requests are processed within the agreed service-level agreement (SLA)
• Coordinate and follow up discrepancy items with relevant parties promptly and escalate any exceptions to supervisor
• Understand the bank policies on AML/CFT, information protection, risk & security control and regulatory compliance and report problem and exceptions to supervisor at once
• Attending to email & phone enquiries from BUs (Business Unit) and other teams
• Handle internal customer complaint tactfully and ensure responsive problem solving for enquiries from branches and other units / parties
• Stakeholder Management with Regional Ops and Product Team, Risk & Control
• Ensure SOPs (Standard Operating Procedure) are updated
• Accept any ad-hoc duties when assigned

Requirements

• Bachelor’s Degree in any field with relevant experience in operational controls & pre-checks capability in a Corporate Bank settings
• Have a strong control and process management mindset, constantly paying attention to details and have ability to perform deep-dive investigation
• Ability to exercise sound judgement on transaction monitoring and escalation of red flags
• Strong domain knowledge and work experience on corporate banking and associated process life cycles
• Passionate on driving changes and possess a can-do attitude in face of challenges
• Flexibility and ability to multi-task and take on diverse types of roles and activities at the same time in a fast-paced environment.
• Able to effectively manage time and prioritize tasks and responsibilities
• Proficient in MS (Microsoft) Office Applications

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Job Description & Requirements

Service Engineer/Service technician is responsible for the commissioning, maintenance, and repairs of SMARDT Chillers and related products and services. He/She works closely with the service team and other department staff, ensuring the highest levels of customer service, assistance, and advice at all times.

· Carry out the commissioning, maintenance, service repairs and assembly of SMARDT Chillers throughout the Singapore region, including breakdown repairs that may require working outside of normal business hours.

· Work closely with the Service Team and other department staff to identify and communicate service-related matters that will assist Smardt customers and products.

· Support the achievement of Smardt direct service provision in the Singapore region, while always maintaining safe work practices.

· Regular housekeeping.

· Other duties as required.

Requirements:

· Must be a qualified and licensed air conditioning technician working in the HVAC industry for min. 5 years.

· Must have experience working with central plants and chillers

· Centrifugal refrigeration compressor and oil-free compressor experience will be highly regarded

· Solid grasp of Chiller Controls and Plant Control Systems is essential

· Computer literacy is essential

· Experience in Training others is highly regarded

· Experience in offering remote technical support is highly regarded

· Experience in travelling to offer product support is highly regarded

· Other language skills highly regarded

To support in programme development and evidence-informed group work/workshops for identified beneficiaries (e.g children, parents, educators) and work systemically with the child’s ecosystem, so as to support the holistic development of the child. Conduct rigorous assessment and provide basic psychosocial, behavioural interventions to children in need. To support and promote children’s wellbeing through supporting our Tinkle Friend Services, which includes the helpline and chatline, developing resources to support children’s mental well-being through various channels. The purpose is to ensure that child’s mental well-being is supported so that they can be resilient and grow up strong and healthy.

• To co-develop, design, plan, facilitate, monitor, evaluate and review services to addres children’s related concerns (i.e bullying, protective behaviours, resilience, anger management etc)
• To support in building children’s mental wellness (e.g building resilience, supporting them toregulate their emotions, equipping them with protective behaviours, building their pro-social skills) and other emerging needs (e.g bullying) through programme development and facilitating groupwork and workshops for children.
• Implement individual and group intervention plans and monitor progress
• Review effectiveness of intervention for children, caregiver and/or parents
• Maintain up to date case documentation
• To work collaboratively with child’s support networks-parents, educators and community partners to address the needs
• Conduct risk assessment, safety planning and implement safety plans as appropriate.
• To support identified children-in-risk through casework & counselling
• Broker with agencies and make service referrals, when required
• Work closely with Research Department to develop/refine evaluation tools for group work interventions
• To support and grow our pool of volunteers to be advocates and ambassadors in promoting children’s well-being
• To support in the Tinkle Friend helpline and chatline to provide support to ensure children’s safety and promote well-being.

Key Requirements:

• Degree in social work or in related discipline or Post graduate diploma in social work
• At least 3 years of experience working with children (7-12 years old) and parents in counselling, casework, programme development or group work.
• Experience working with volunteers
• Programme development
• Case work and counselling skills
• Strong group work facilitation skills
• Good written and oral communication
• Trained in SSSG
• Trauma-informed
• Able to provide psychological first aid
• Possess knowledge of the social service and school landscape/resources
• Ability to do basic research and evaluation
• Able to conduct environmental scans and assess community needs
• Excellent interpersonal skills and a team player
• Strong engagement skills with various stakeholders.
• Able to work independently and in a team
• Experienced in creative engagements for social service programmes
• High levels of initiative

Other Requirements:

• Keen interest to work with children and the other systems in the child’s life (e.g. parents, educators, case workers, volunteers, etc)
• An insightful and reflective team player
• High levels of initiative, adaptability and responsibility.
• Proficient in Microsoft, Canva or other design softwares
• Strong administrative skills
• High levels of initiative, adaptability and willingness to grow professionally with the organization
• Be willing to work till 7pm minimally once a week

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Review activities from time to time and ensure project scheduled and cost is met
• Lead Technology team on how to implement the business requirements.
• Leading the Business Analysts and Developers to deliver business requirement.
• Work with End Users within organization.
• Understand the bank framework and ensure the delivery is follow the framework.
• Responsible with the entire development process (technical analysis, design, development, testing and implementation).
• Team effort coordination, dependencies management.
• To evaluate the user requirement with BA and Development team and come out the schedule and feasibility.
• Participate in requirements analysis, analyse the end to end journey of each digitalisation and be able to make risk assessments of larger system design and come up with alternative designs.
• To have good understanding of the bank systems and where are the data located when needed
• Manage the project with the approved cost and agree scheduled
• Establish best practices for coding standards and code review process.

Requirements

• Possess a Bachelor's degree or higher in Computer Science, Software Engineering, or a related field, backed by over 8 years of hands-on experience in Technology Consulting and Application Development, preferably in financial services industry.
• Experience in Workflow and Java will be advantageous.
• Experience in payments will be advantageous.
• Java development experience, especially with integration and API’s will be advantageous.
• Experience with CI/CD tools will be advantageous.
• Proven experience with agile methodologies (Scrum, Kanban)
• Excellent interpersonal skills are required to work within the department, across the broader T&O department, with business partners and with vendors.
• Strong communication skills, able to communicate effectively at all levels, and both internally and externally.
• Concise and precise. Self-disciplined and motivated - Ability to work independently without much supervision.
• A pro-active ‘can-do’ attitude and ability to prioritize and self manage time and tasks.
• Show dedication and a willingness to go the extra mile to meet project and client needs, often requiring creative and innovative solutions to complex technical challenges.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Technical Skills:

• Manage delivery of projects through full EDC data management study life-cycle (with minimal guidance).

• Perform comprehensive data management tasks including data review, writing, and resolving data clarifications.

• SAE Reconciliation, Query management, Listing’s review.

• Develop and manage DM documents like Data Handling Plan (DHP), Data Review Plan (DRP), Data Management Plan for assigned trials, Manual Listings plan and validation.

• Case Report form design and review.

• Ability to perform EDC testing including test case creation, UAT.

• Work closely with the internal/external cross-functional team (CRAs, Project Managers and Statisticians) to ensure all the data related issues are resolved.

• Communicate ideas for process improvement. Assist in developing and implementing new technology. Understand and comply with core operating procedures and working instructions. Meet objectives as assigned.

• To undertake other reasonably related duties as may be assigned from time to time.

• Manage multiple projects, ensuring that timelines are met, and deliverables are of utmost quality

Additional Skills:

• Ability to successfully manage multiple tasks and timelines

• Ability to perform assigned tasks with little supervision

• Ability to liaise professionally with team members

• Strong verbal and written communication skills in English

• Demonstrated ability to learn new technologies, applications, and techniques

• Knowledge of ICH-GCP, 21CFR Part 11

Qualification:

• Bachelor's degree, or educational equivalent, in clinical, biological sciences, or related field, or nursing qualification with 4+ years of experience in core Clinical Data Management.

This position reports to the Director(s) and interfaces with Chief Technical Officer. Organisation Black Raisins Pte Ltd is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Individual to be involved in:

1. Support operations within the production team by setting up machinery for production work.

2. Liaise with stakeholders for research output and development.

3. Contribute to continuous product improvement.

4. Mitigate and control product issues.

Technical skills and competencies:

1. Active participation in strategic planning process, including developing goals, objectives and processes.

2. Identify opportunities for continuous improvement projects.

3. Innovate and change current industry practices to create business opportunities. 4.Perform required test correlations, evaluations, and test characterisation on new products.

Duration: 6 months

Responsibilities

• Manage and mentor a team of network engineers to provide daily operational network technical support
• Manage network-related projects from initiation to implementation as well as getting project signoffs from Customer’s stakeholders for project closure
• Manage Customer’s stakeholders (Tech Ops, Enterprise Architects, Cybersecurity, PMO, Procurement, Legal), internal stakeholders and external vendors and/or service providers
• Ensure full compliance with SLAs, IT policies and audit requirements, and provide support to all audit activities
• Provide cross-functional support to other business units whenever a need arises
• Oversee all aspects of network service delivery including but not limited to maintenance of network design, architecture and security, network device/service availability, configuration, capacity, patch management and problem management, technology refresh etc.
• Manage the following technologies:

Cisco routing and switching

Cisco SD-WAN and Cisco ISE

Zscaler

Firewall – Palo Alto

Cisco Wireless

• Act as escalation point and lead on any network-related incident triage call together with internal stakeholders, customers, and external vendors/service providers
• Participate in planning, design, preparation, and network implementation for supporting Customer’s major events
• Work closely with third party vendor, Customer’s Business Owner, Technology Directors, Enterprise Architects to provide technical support in Customer’s POC initiatives

Requirements

• Must be currently based in Singapore
• Degree holder
• 13 years of experience in managing network operations including stakeholder management
• Experience in previous roles of similar capacity in a client-servicing environment, handling enterprise network routing, switching and wireless technology
• Proficient in Cisco SD-WAN/ISE
• Proficient in Palo Alto

[Company information]

• Name of Company: MKI IT Solutions (Asia Pacific) Pte. Ltd.
• Address: 12 Marina View, #31-01 Asia Square Tower 2, Singapore 018961
• Shareholder: Mitsui Knowledge Industry Co. Ltd. (100%) (IT Subsidiary of Mitsui & Co. Ltd.)
• Business: providing ICT services
• Job location(s) Singapore

[Position]

• Start date: October 2024 (negotiable)
• Role: Software and Applications Manager
• Number of new staff: 1 Staff
• Term: Full Time
• Working Location: Central Business District
• Over Time: Occasionally if ad-hoc urgency requested
• Probation period: 3 months
• Working hours:

1. 8:45am to 17:15pm (including 1hour lunch break) or such hours as the Employee deems necessary, Monday to Friday exclude Singapore Public Holiday.
2. Off in Lieu provided for ad-hoc night shift or PH/Weekend shift.

[Responsibilities]

• Lead the Application Development team as a in charge to oversee the overall planning and execution of software development projects. This position is expected to manage large-scale development projects with budgets exceeding 5 million SGD.
• Be responsible for efficiently developing and delivering high-quality software that meets MKI Group's standards, based on a deep understanding of the customer's business requirements, to ensure that the software is delivered according to the agreed-upon deadlines with the client.
• This position goes beyond that of a typical engineer, being responsible for pre-sales activities, consulting, making proposals to group’s key clients globally (Mainly local and Japanese enterprises), and conducting negotiations. Once a project begins, serve as the main point of contact for the customer and handling critical communications regarding project progress as a Project Manager.
• Formulating technical strategies that align with MKI Group's global strategy and technical roadmap while ensuring consistency with the company's business objectives. Additionally, technical advice will be provided to the executive team as needed, along with proposals for the direction of the company's technical strategy.
• Managing technical staffing plans and recruitment activities to ensure adequate personnel, while leading a technical team of around 20 members. Additionally, the growth and development of team members' technical skills will be supported.
• Negotiation and management of contracts with both local and global technology vendors will be handled, ensuring the cost efficiency and quality of the services provided.
• Overseeing the design and operation of systems to ensure compliance with risk management, security standards, and regulatory requirements at the service delivery country, client country at a global level.

[Essential responsibilities / Qualifications / Experiences / Skills to perform the job]

• More than 25 years of experience in software development and engineering at a globally operating ICT company.
• At least 15 years of experience leading the design, development, and maintenance of financial software for financial institutions, including banks and insurance companies as a Project Manager.
• At least 5 years of recent management experience leading a team of more than 20 members as an application department head.
• More than 5 years of experience in software development and supervision for projects as a person in charge with budgets exceeding 5 million SGD.
• Experience in formulating strategic and tactical plans as an Application Department Head.
• A minimum of 5 years of experience in developing AI-OCR or OCR using C# and C++ programming languages. Successful candidate should also be proficient in Cobol and SQL.
• Business level English and JPLT N1 or equivalent level of Japanese language skills in order to ensure accuracy of technical communications to Senior Managements and technical team of both local and Japanese clients of the company.

** Due to overwhelming applications - only shortlisted candidates will be contacted. **

Programme Executive

Working days: 5.5days

Working Times: Monday - Friday (9am to 6pm) Saturday (9am -1pm)

Working location: Eunos

Salary range: SGD 2600 - SGD 3500

Job Details

As a Programme Executive, you will be part of the Centralised Programme Coordination Team, and will be responsible for ensuring that programmes are delivered in a consistent, effective, and efficient manner that meet the required standards of relevant policies and regulations.

Job Responsibilities:

• Plan, organise and conduct active ageing programmes to the elderly in the community.
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement
• Implement new programmes and/or services for service users based on needs.
• Conduct programme evaluation to gather feedback for all regular programmes
• Identify areas of improvement and initiate enhancements/improvements.
• Coordinate and manage stakeholders communications for programmes and services.
• Guide volunteers in executing programme activities.
• Manage programme budgets and resources.
• Work with other organisations to execute programmes.

Job Requirements

• Diploma in any discipline
• Experience in programme coordination, preferably in a social service or healthcare setting

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

F&B Executive/ Restaurant Assistant Manager

Working Day: 5 days work week (Rotate)

Working Hours: 2pm - 12am

Location: Chinatown

Salary: $2,750 - $3,200

Responsibilities & Duties:

• Cashier / POS / reception
• Maintaining of dining area and work station cleanliness.
• Follow recipes and presentation specifications.
• Grilling food for customer
• In charge of outlet’s daily opening and closing
• Deliver good customer service
• Understand restaurant menu and product knowledge, upsell company’s product
• Share the responsibility in guarantying the hygiene, safety and the service quality

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Programme Executive

Working days: 5.5days

Working Times: Monday - Friday (9am to 6pm) Saturday (9am -1pm)

Working location: Eunos

Salary range: SGD 2600 - SGD 3500

Job Details

As a Programme Executive, you will be part of the Centralised Programme Coordination Team, and will be responsible for ensuring that programmes are delivered in a consistent, effective, and efficient manner that meet the required standards of relevant policies and regulations.

Job Responsibilities:

• Plan, organise and conduct active ageing programmes to the elderly in the community.
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement
• Implement new programmes and/or services for service users based on needs.
• Conduct programme evaluation to gather feedback for all regular programmes
• Identify areas of improvement and initiate enhancements/improvements.
• Coordinate and manage stakeholders communications for programmes and services.
• Guide volunteers in executing programme activities.
• Manage programme budgets and resources.
• Work with other organisations to execute programmes.

Job Requirements

• Diploma in any discipline
• Experience in programme coordination, preferably in a social service or healthcare setting

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Sales Manager (Telco/DC Power Solutions)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 5500 + Allowances + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Identify and pursue new business opportunities within the Telecom sector for DC power solutions in Singapore and neighbouring countries
• Cultivate and maintain relationships with key decision-makers and stakeholders
• Develop and implement effective sales strategies to achieve revenue targets
• Collaborate with the marketing team to create compelling sales materials
• Possess in-depth knowledge of DC power systems and their applications in the Telecom industry
• Conduct product presentations and demonstrations for potential clients
• Nurture and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business
• Address customer inquiries and concerns promptly and professionally
• Stay informed about industry trends, competitor activities, and market dynamics
• Provide feedback to the product development team based on market insights
• Collaborate effectively with cross-functional teams, including marketing and technical support

APPLY NOW!!!

• Min. Diploma in Electrical or Electronic Engineering
• Min 3 years of working experience in Sales, specifically within the Telecom industry specializing in DC Power Solutions
• Proficient in Microsoft Office and CRM software

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66251 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Summary of Role

• Responsible for maintaining and providing technical service to the dialysis units in the country
• Conducts minor repair & inspection of Reverse Osmosis system
• Liaise with the Technical Service Manager on update of technical activities
• Provide technical support to the Clinical Resource Specialist in trials and installations
• Working as part of a team with Sales / Clinical services to increase product penetration
• Provide end user training for machine operation and phone support for minor technical issues
• Assist customer service with technical clarification of customer orders
• Active involvement in acquiring new business and assist maintaining existing ones
• Standby duties will be allocated on weekends, Public Holidays and after business hours via rotating basis

Key Accountabilities

• Planning & Scheduling of Preventive Maintenance for all equipment to minimise down time
• Ensure all services are carried out on time and in a professional manner
• Provide local support in executing necessary repairs, retrofits and technical modifications as and when required by the Global Technical Team for upgrades or Field Safety Corrective Actions
• Educate staff in the hospitals on the operation of our machines
• Maintain an adequate Spare Part Kit and ensure that all modules are repaired
• Issue service report upon completion of all installations, repair jobs and maintenance tasks
• Ensuring that all service reports are input into the Technical Service Database and hardcopy Service Report to be submitted on regular basis for selected external customers
• Maintain Database on all equipment sold and on trial or loan on a monthly basis
• Troubleshooting support by telephone and e-mail
• Support Customer service with technical enquiries

Qualifications and Experience

• Biomedical degree preferable for Hemodialysis/Peritoneal Dialysis service
• Suitable Electronic and/or plumbing qualifications
• Knowledge of dialysis therapy would be added advantage
• Knowledge of RO systems would be an added advantage Hemodialysis
• Computer literacy (Word, Excel and PowerPoint)
• Good organisational, communication and interpersonal skills
• Ability to prioritise, organise own work with minimum supervision
• Ability to work in a team, set priorities and meet deadlines
• Ability to work in a fast pace and at times pressurizing environment

Only shortlisted applicants will be notified.

Responsibilities:

• Execute maintenance services accurately and thoroughly according to the checklist provided.
• Conduct testing and commissioning for alterations and additions (A&A) work, and manage small-scale projects.
• Respond to emergency breakdowns and offer technical support to the Application Team.
• Communicate with subcontractors to conduct site surveys for A&A work, and provide detailed information on equipment requirements and installation methods to senior staff for quotation preparation.
• Coordinate with the Project and Application departments, providing necessary assistance as needed and directed by the Team Leader.
• Participate in joint testing with the Project/Application Department as instructed by the Team Leader.
• Ensure high standards of workmanship and quality for all equipment installations on-site.

Requirements:

• Diploma or Degree in Mechanical, Electrical, or Electronic Engineering.
• At least 2 years of experience with network and security systems.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R24120636

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The Manager, Technical Advisor is requested to work closely with the Project Manager of the Banyan Project to give the technical instruction and direction for the progress, schedule and work quality of Commissioning Work for MHI scope of supply in a safe, efficient and professional manner.

He/she is also responsible advising on the construction technology of the main equipment (Gas turbine, steam turbine, generator, heat recovery steam generator and auxiliary equipment) supply by Mitsubishi Heavy Industries (MHI) of the Banyan 600MW Advanced Gas Turbine Cogeneration Combined Cycle Plant.

Location: Jurong Island

Job responsibility

Construction Site

• Technical advice on the construction technology for Advanced Gas Turbine Cogeneration Combined Cycle Plant.
• Progress report to MHI head office in Japan
• Site coordination meeting with client and consortium partner
• Providing technical instruction and direction for the progress, schedule and work quality of Commissioning Work for MHI scope of supply in a safe, efficient and professional manner
• Representative among MHI’s Technical advisor.
• Main window of MHI’s site contact interface between consortium partner, client and MHI.
• Review and comment to records and certificates prepared by consortium partner.
• Attend site coordination meeting with client and consortium partner.
• Administrative function of MHI’s Technical advisors.

Job Requirement

• More than 15 years of experience in construction of Gas Turbine Combined Cycle power plant.
• Advanced knowledge of equipment installation, piping work and electrical instrumentation work for Gas Turbine Combined Cycle power plant.
• Advanced knowledge of gas turbine, steam turbine, generator, heat recovery steam generator and auxiliary equipment.
• Work experience at construction sites.

Key Responsibilities:

• Develop and articulate a comprehensive product vision and strategy for managing risks in cryptocurrency operations.
• Identify market opportunities and trends in cryptocurrency risk management.
• Define product roadmaps, set priorities, and establish key performance indicators (KPIs).
• Conduct thorough risk assessments to identify potential threats and vulnerabilities in cryptocurrency operations.
• Analyse risk data to understand trends and impacts on the organization’s crypto- related activities.
• Develop and implement strategies to mitigate identified risks through digital solutions.
• Collaborate with engineering, design, and data teams to develop and launch risk management products.
• Create detailed product requirements, user stories, and acceptance criteria specific to cryptocurrency risk.
• Ensure products are delivered on time, within scope, and meet quality standards.
• Engage with key stakeholders, including risk management, compliance, IT, and business units focused on cryptocurrency.
• Gather and prioritize requirements from stakeholders and ensure alignment with product goals.
• Provide regular updates and reports on product progress and risk metrics.
• Ensure digital products comply with relevant regulatory and industry standards specific to cryptocurrencies.
• Stay updated on changes in regulations and adjust product strategies accordingly.
• Collaborate with legal and compliance teams to address regulatory challenges in cryptocurrency operations.
• Advocate for user-centric design principles to create intuitive and effective crypto risk management tools.
• Develop training materials and conduct user training sessions to ensure effective product adoption.
• Collect and analyse user feedback to continuously improve product offerings.

Required Qualifications:

• Bachelor’s degree / Masters in top tier university
• 3+ years of experience in IT/product management, with a focus on risk management or digital security products.
• Proven track record of successfully launching and products in the cryptocurrency space.
• Strong understanding of cryptocurrency markets, technologies, and risk management principles.
• Knowledge of blockchain technology and digital security trends.
• Business level German speaking is required as the candidate will be required to liaise with German stakeholders, vendors and counterparts on daily basis.
• Preferred Financial Risk Manager (“FRM”) certified.
• Familiarity with cryptocurrency compliance standards and regulations (e.g., AML/KYC)