Total 30 sourcing specialist job vacancies in Information Technology category in D26 Upper Thomson, Springleaf

JOB SUMMARY

We're in search of a dynamic Technical Specialist/Assistant Engineer who's driven and skilled to join our team. Your main responsibility will be to offer technical assistance to both contractors and customers, ensuring our systems run smoothly. If you excel in fast-paced settings and love tackling challenges, this role is perfect for you.

We offer comprehensive on-the-job training to enhance your skills and knowledge, ensuring you stay up-to-date with the latest industry advancements. At our company, we believe in providing a supportive and nurturing environment that encourages personal and professional growth.

JOB RESPONSIBILITIES

• Provide technical support to contractors/customers, assisting them with any technical queries or concerns.

• Conduct site measurements and evaluate system performance to identify areas for improvement and optimization.

Undertake ad-hoc assignments as required, demonstrating flexibility and adaptability in your work.

EDUCATION and EXPERIENCE

• Possess a Higher Nitec or Diploma in Mechanical, Electrical/Electronic Engineering, or a similar field.

• Experience with ACMV including troubleshooting and Building Management Systems (BMS) would be advantageous.

JOB-RELATED SKILLS & PRE-REQUISITES

• Good command of English, speaking and writing and computer literacy.

• Results oriented with the ability to define problems, exhibit sound judgement, and take initiative to develop alternative solutions rationally and independently.

• Excellent communication and interpersonal skills to effectively interact with contractors/customers, providing them with the best possible technical support.

• Strong analytical thinking to diagnose and resolve technical issues promptly and efficiently.

• Possess a valid Class 3 or 3A driving license, which will be an advantage.

Able to work both independently and collaboratively as a valuable team player.

Key Responsibilities and Attributes :

Duties include providing support security infrastructure, which includes firewall, proxy, and remote access systems.
Investigation, documentation, and resolution of outages to critical business systems that may be caused by firewall, proxy, or remote access systems.
Escalation of issues to and tracking of progress in conjunction with Client engineering teams, vendors, or other technical resource teams.
Working incidents or projects beyond the scope of the level 2 team which may include scheduling multiple changes, software upgrades, or configuration activities to resolve.
Desired platforms/skills include:

Strong troubleshooting and communication skills, tcpdump/pcap/wireshark experience, Check Point Secure Platform Pro & Gaia, Juniper SRX, Bluecoat Proxy, Palo Alto Networks firewalls, Juniper SSL VPN appliances, Juniper Netscreen firewalls, Cisco ASA with AnyConnect client, Network routing with BGP, Linux/Unix experience preferred.
Also desired/emphasized is a strong analytical and quantitative capability with attention to detail ability to work in a demanding and environment, exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary, strong verbal and written skills are also desired.

Special Skills:
Specialists are required to analyse customer requirements to ensure all standards, policies and guidelines are upheld from the information security perspective and support routine compliance activities.
Eventually, specialists need to support technology improvements, such as new infrastructure install and hardware/software upgrades, and engineering support.
Relevant certifications preferred: Checkpoint/Palo Alto/Juniper firewalls.
Years of Related Experience: 2-4 years

Responsibilities:

• Establish, document, and maintain robust service delivery processes.

• Ensure compliance with all relevant internal and external policies, procedures, and regulations.

• Conduct regular process reviews and audits to identify and mitigate risks.

• Develop and implement process improvement initiatives to optimize service delivery.

• Identify, assess, and mitigate operational resiliency, compliance, and reputational risks associated with DCS services.

• Develop and maintain a risk register for DCS services.

• Ensure appropriate controls are in place to manage identified risks.

• Support regular DCS systems risk assessments, compliance audits and reviews.

• Advise DCS System PIC on policies, procedure, regulatory changes and their impact on DCS services.

• Develop and manage the DCS service budget.

• Monitor and control service costs to ensure they are within budget.

• Prepare financial reports and analyses for management review.

• Build and maintain strong relationships with stakeholders.

• Communicate effectively with all levels of the organization.

• Proactively identify and address stakeholder concerns.

Required skills:

• Years of experience in IT service management or in Tech Risk with a focus on governance and control within an IT enterprise environment

• Relevant industry certification (e.g: ITIL, Six Sigma, COBIT)

• Solid writing, documentation, interpersonal and communication skills.

• Experience in the areas of Risk Management, IT audit or IT security is an added advantage

• Prior working experience in banking or financial institutions would be an added advantage.

• Good understanding of MAS or APAC financial regulators technology risk guidelines or mandates would be valuable.

Responsibilities:

• Establish, document, and maintain robust service delivery processes.

• Ensure compliance with all relevant internal and external policies, procedures, and regulations.

• Conduct regular process reviews and audits to identify and mitigate risks.

• Develop and implement process improvement initiatives to optimize service delivery.

• Identify, assess, and mitigate operational resiliency, compliance, and reputational risks associated with DCS services.

• Develop and maintain a risk register for DCS services.

• Ensure appropriate controls are in place to manage identified risks.

• Support regular DCS systems risk assessments, compliance audits and reviews.

• Advise DCS System PIC on policies, procedure, regulatory changes and their impact on DCS services.

• Develop and manage the DCS service budget.

• Monitor and control service costs to ensure they are within budget.

• Prepare financial reports and analyses for management review.

• Build and maintain strong relationships with stakeholders.

• Communicate effectively with all levels of the organization.

• Proactively identify and address stakeholder concerns.

Required skills:

• Years of experience in IT service management or in Tech Risk with a focus on governance and control within an IT enterprise environment

• Relevant industry certification (e.g: ITIL, Six Sigma, COBIT)

• Solid writing, documentation, interpersonal and communication skills.

• Experience in the areas of Risk Management, IT audit or IT security is an added advantage

• Prior working experience in banking or financial institutions would be an added advantage.

• Good understanding of MAS or APAC financial regulators technology risk guidelines or mandates would be valuable.

We are seeking a Music Content Operations Research Analyst to support global operations functions for music publishers and collection societies. This is a 1-year contract. Candidates must have strong SQL experience.

Responsibilities:

• Manage day to day ongoing operations with company's music publishing and label partners
• Develop workflows for monitoring publishing data, music content and provide scalable solutions for issue identification and resolution
• Build visual reports to track publisher metrics and trends
  Communication with partners with regard to onboarding specifications and data delivery, including general documentation
• Partner closely with cross-functional teams – including commercial partnerships, legal, product, and engineering - in an effort to scale operations support workflows across teams
• Develop a deep expertise in company’s music rights management products and how they are being used across constituent groups
• Partner advocate for contractual rights based decisions and actions

Requirements:

• Music or media industry research background, preferably with record label, music publisher, complex DSP or UGC platform experience
• Manage some day to day data ownership operations with company's publishing and label partners
• Develop an understanding on music rights management products with an eye on operational, system and process improvement
• Understand sensitivities around IP policy, processes, and products
• Knowledge of copyright and music licensing
• Knowledge of digital rights management products, especially for music

Minimum Qualifications

• 3+ years of experience in music account management, product management, online operations, consulting, or data analytics
• Technical operations capacity (ie. advanced querying, data fluency, read/write specs, troubleshoot data issues, scripting, etc.; proficient in both SQL and Excel)
• Excellent communication skills and the ability to work cross-functionally, both internally and externally
• Knowledge of copyright and music licensing
• Knowledge of digital rights management products, especially for music

Responsibilities:

• Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and .NET for the backend. Ensure the architecture is scalable, secure, and meets the business requirements.

• Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.

• System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.

• Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.

• Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.

• Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards .

• Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.

• Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.

• Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodology

Required skills:

• Proven experience in software architecture, specifically in microservices architecture.

• Extensive experience with front-end technologies, particularly React.

• Deep expertise in .NET development and the ecosystem.

• Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.

• Strong understanding of RESTful API design, GraphQL, and other integration patterns.

• Proficient in containerization technologies like Docker and orchestration tools like Kubernete

• Familiarity with database design and management, including SQL and NoSQL databases.

• Certifications: Relevant certifications in cloud architecture, microservices, or related fields are desirable.

• Experience with serverless architecture and event-driven systems.

• Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.

• Experience in leading large-scale enterprise projects.

Responsibilities:

• Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and .NET for the backend.Ensure the architecture is scalable, secure, and meets the business requirements.
• Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.
• System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.
• Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.
• Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.
• Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards .
• Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.
• Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.
• Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodology

Required skills

• Proven experience in software architecture, specifically in microservices architecture.
• Extensive experience with front-end technologies, particularly React.
• Deep expertise in .NET development and the ecosystem.
• Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.
• Strong understanding of RESTful API design, GraphQL, and other integration patterns.
• Proficient in containerization technologies like Docker and orchestration tools like Kubernete
• Familiarity with database design and management, including SQL and NoSQL databases.
• Certifications: Relevant certifications in cloud architecture, microservices, or related fields are desirable.
• Experience with serverless architecture and event-driven systems.
• Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.
• Experience in leading large-scale enterprise projects.

Responsibilities:

• Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and .NET for the backend.Ensure the architecture is scalable, secure, and meets the business requirements.
• Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.
• System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.
• Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.
• Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.
• Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards .
• Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.
• Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.
• Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodology

Required skills

• Proven experience in software architecture, specifically in microservices architecture.
• Extensive experience with front-end technologies, particularly React.
• Deep expertise in .NET development and the ecosystem.
• Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.
• Strong understanding of RESTful API design, GraphQL, and other integration patterns.
• Proficient in containerization technologies like Docker and orchestration tools like Kubernete
• Familiarity with database design and management, including SQL and NoSQL databases.
• Certifications: Relevant certifications in cloud architecture, microservices, or related fields are desirable.
• Experience with serverless architecture and event-driven systems.
• Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.
• Experience in leading large-scale enterprise projects.

Responsibilities:

•Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and .NET for the backend. Ensure the architecture is scalable, secure, and meets the business requirements.

•Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.

•System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.

•Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.

•Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.

•Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards .

•Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.

•Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.

•Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodology

Required skills

•Proven experience in software architecture, specifically in microservices architecture.

•Extensive experience with front-end technologies, particularly React.

•Deep expertise in .NET development and the ecosystem.

•Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.

•Strong understanding of RESTful API design, GraphQL, and other integration patterns.

•Proficient in containerization technologies like Docker and orchestration tools like Kubernete

•Familiarity with database design and management, including SQL and NoSQL databases.

•Certifications: Relevant certifications in cloud architecture, microservices, or related fields are desirable.

•Experience with serverless architecture and event-driven systems.

•Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.

•Experience in leading large-scale enterprise projects.

Responsibilities:

• Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and .NET for the backend. Ensure the architecture is scalable, secure, and meets the business requirements.
• Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.
• System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.
• Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.
• Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.
• Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards.
• Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.
• Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.
• Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodology.

Required skills:

• Proven experience in software architecture, specifically in microservices architecture.
• Extensive experience with front-end technologies, particularly React.
• Deep expertise in .NET development and the ecosystem.
• Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.
• Strong understanding of RESTful API design, GraphQL, and other integration patterns.
• Proficient in containerization technologies like Docker and orchestration tools like Kubernete
• Familiarity with database design and management, including SQL and NoSQL databases.
• Certifications: Relevant certifications in cloud architecture, microservices, or related fields are desirable.
• Experience with serverless architecture and event-driven systems.
• Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.
• Experience in leading large-scale enterprise projects

Skills required : Solutions Architect, Microservices, React, .Net , RESTful API

Responsibilities:

• Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and .NET for the backend. Ensure the architecture is scalable, secure, and meets the business requirements.

• Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.

• System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.

• Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.

• Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.

• Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards .

• Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.

• Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.

• Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodology

Required skills

• Proven experience in software architecture, specifically in microservices architecture.

• Extensive experience with front-end technologies, particularly React.

• Deep expertise in .NET development and the ecosystem.

• Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.

• Strong understanding of RESTful API design, GraphQL, and other integration patterns.

• Proficient in containerization technologies like Docker and orchestration tools like Kubernete

• Familiarity with database design and management, including SQL and NoSQL databases.

• Certifications: Relevant certifications in cloud architecture, microservices, or related fields are desirable.

• Experience with serverless architecture and event-driven systems.

• Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.

• Experience in leading large-scale enterprise projects.

Responsibilities:

•Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and .NET for the backend. Ensure the architecture is scalable, secure, and meets the business requirements.

•Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.

•System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.

•Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.

•Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.

•Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards .

•Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.

•Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.

•Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodology

Required skills

•Proven experience in software architecture, specifically in microservices architecture.

•Extensive experience with front-end technologies, particularly React.

•Deep expertise in .NET development and the ecosystem.

•Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.

•Strong understanding of RESTful API design, GraphQL, and other integration patterns.

•Proficient in containerization technologies like Docker and orchestration tools like Kubernete

•Familiarity with database design and management, including SQL and NoSQL databases.

•Certifications: Relevant certifications in cloud architecture, microservices, or related fields are desirable.

•Experience with serverless architecture and event-driven systems.

•Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.

•Experience in leading large-scale enterprise projects.

Skills required : Solutions Architect, Microservices, React, .Net , RESTful API

Responsibilities:

• Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and .NET for the backend. Ensure the architecture is scalable, secure, and meets the business requirements.

• Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.

• System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.

• Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.

• Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.

• Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards .

• Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.

• Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.

• Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodology

Required skills

• Proven experience in software architecture, specifically in microservices architecture.

• Extensive experience with front-end technologies, particularly React.

• Deep expertise in .NET development and the ecosystem.

• Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.

• Strong understanding of RESTful API design, GraphQL, and other integration patterns.

• Proficient in containerization technologies like Docker and orchestration tools like Kubernete

• Familiarity with database design and management, including SQL and NoSQL databases.

• Certifications: Relevant certifications in cloud architecture, microservices, or related fields are desirable.

• Experience with serverless architecture and event-driven systems.

• Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.

• Experience in leading large-scale enterprise projects.

Responsibilities:

• Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and .NET for the backend. Ensure the architecture is scalable, secure, and meets the business requirements.
• Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.
• System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.
• Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.
• Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.
• Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards .
• Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.
• Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.
• Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodology

Required skills

• Proven experience in software architecture, specifically in microservices architecture.
• Extensive experience with front-end technologies, particularly React.
• Deep expertise in .NET development and the ecosystem.
• Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.
• Strong understanding of RESTful API design, GraphQL, and other integration patterns.
• Proficient in containerization technologies like Docker and orchestration tools like Kubernete
• Familiarity with database design and management, including SQL and NoSQL databases.
• Certifications: Relevant certifications in cloud architecture, microservices, or related fields are desirable.
• Experience with serverless architecture and event-driven systems.
• Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.
• Experience in leading large-scale enterprise projects.

You will assist the engineers in maintaining and repairing of electronics & communications equipment which include CCTV, Card Access, Trunk Radio, UPS and other electronics equipment. You will also perform site supervision of E&C projects and be involved in the procurement of E&C systems/equipment.

Digital Transformation:

· Collaborate with cross-functional teams to identify opportunities for digitalization within logistics processes.

· Implement and maintain digital systems, including warehouse management systems (WMS), transportation management systems (TMS), and IoT devices.

· Ensure seamless data flow between various logistics platforms.

System Configuration and Customization:

· Configure and customize logistics software to meet specific business requirements.

· Troubleshoot system issues, perform upgrades, and enhance functionality.

· Integrate APIs and third-party tools for seamless data exchange.

Data Analytics and Reporting:

· Analyze logistics data to derive actionable insights.

· Create dashboards, reports, and visualizations to monitor performance metrics.

· Optimize routes, inventory levels, and resource allocation based on data-driven recommendations.

Cybersecurity and Compliance:

· Maintain data security protocols for digital systems.

· Ensure compliance with industry standards (e.g., GDPR, ISO) and protect sensitive information.

· Conduct regular vulnerability assessments and implement necessary safeguards.

Training and Support:

· Train logistics staff on using digital tools effectively.

· Provide technical support during system implementations and upgrades.

· Foster a culture of continuous learning and adoption of digital best practices.

Requirements:

· At least NITEC/Higher NITEC in a technical discipline

· Willing to work outdoors and at heights

· Experience in maintenance methodology will be an advantage

Queenie Chua

R24125459

Be Transformational.

Make your mark. Create an impact.

[What the role is]

At IRAS, we partner you to deliver quality tax services and foster a competitive tax environment for our nation's social and economic growth. By leveraging digital capabilities as part of a future-ready team, your opportunities keep expanding.

We are looking for forward-thinking, energetic and passionate individuals to be part of a new exciting journey! IRAS has always been at the forefront of IT, leveraging the latest technologies to deliver the best experience for our citizens. IRAS is now embarking on a journey to modernise our application systems to ensure that they are scalable, efficient, secure and deliver business capabilities.

We will be leveraging technology like containers, microservices, DevOps and cloud computing to improve agility and to support business transformation. This journey will involve change that cuts across technology, talent and process.

The candidate shall be responsible for eliciting business needs and analysing business problems. He/she will work with agile development teams to perform functionality test and ensure delivery of defined digital solutions.

[What you will be working on]

• Design and consult in the business requirements elicitation and scoping process for different levels of complexity
• Work with project team to validate user stories as part of the Agile delivery cycle, e.g. user stories grooming, sprint planning, daily stand-ups, sprint demo, sprint retrospective, etc.
• Perform functional testing and verification of data migration
• Work with user stakeholders to implement test cases to simulate user requirements with relevant test data
• Automate test cases using tools such as Tricentis Tosca
• Analyse possible test coverage lapses and discrepancies

[What we are looking for]

• Background in any discipline
• Prior experience working on Agile IT projects is preferred

Sciente Group, founded in 2007, is a multi-award winning, ISO9001, DPTM & Great Place To Work certified, technology focused organisation with business interest in Singapore (HQ), USA, Malaysia, Philippines and India.

We are partner of Databricks, Dataiku, Snowflake, AWS, Salesforce.

We help our clients in Intelligentisation with our value innovation by fusion of Business Technology Consulting, Talent and Data Transformation expertise.

As a part of our growth strategy, we are expanding our client facing tech recruitment consulting team.

Our mission: Delighted clients & community.

Our employee value propositions are: Learning & Development, Career Growth and Sincere & Approachable leaders with a heart. Therefore we promise a stable and a long-term career progression for you.

What is expected from this role to start with?

This is an on-site Singapore-based individual contribution role that will own-up the Technology Recruitment/IT talent search for the projects within existing named client accounts of the incumbent. Primarily, the focus is on account management & fulfilment of technology talent acquisition services to meet our clients' project requirements.

• Adopt a consultative approach, we aim to act as coaches and talent advisors for clients and IT candidates.
• Take the ownership of a new or an existing named client account, prepare an account plan and build relationships to grow the portfolio of services.
• Comprehend our clients' profiles, their project environments, roles, responsibilities, required skill sets, and expectations.
• Collaborate to clarify job descriptions and ensure a common understanding.
• Creatively source and engage potential IT professionals through various channels.
• When required, work with internal recruitment consultants, based in India, to fulfil the requirements.
• Guide and advise potential candidates, consultatively understand their technology skills, capabilities, and aspirations.
• Evaluate candidates based on evidences of their overall skills, experience, and motivation aligned with the job description.
• Present a concise profile summary of shortlisted candidates to clients.
• Facilitate the interview process for clients and candidates, ensuring delightful engagements.
• Effectively manage critical moment of truths and pre-closures with delightful experience for candidates.
• Adhere diligently to Sciente's internal processes and submit daily/weekly reports in a timely manner.
• Our objective is to support candidates in crossing the finish line and seamlessly joining our client projects.
• Engage selected candidates effectively for successful onboarding and completion of the crucial first three months.
• That's the expectation from this role.

Who shall fit-in the best for this role?

Incumbent must have at least 5 years of total experience in full life cycle talent acquisition/ recruitment of active and passive IT professionals and in client account management.

• A graduate degree or diploma in IT, Computer Science, a related field, or any business/HR/engineering discipline is a prerequisite.
• Client account management for tech recruitment (270 degree) or 360 tech recruitment experience is mandatory for this role.
• Essential soft-skills include outstanding communication and interpersonal skills, along with a results-oriented mindset.
• Demonstrated ability to strategically source and judiciously screen candidates to pinpoint the ideal fit for our clients.
• Successful track-record in account management to service clients with desired speed and accuracy is a must.
• Proficiency in engaging with potential talents, adopting a consultative approach to understand their career aspirations, and aligning candidates' ambitions with our clients' project offerings.
• Independently contributing to the entire candidate journey, from sourcing to onboarding and seamless client interaction are key aspects of the role.
• Meticulous attention to detail and a commitment to continuous learning are mandatory for our organizational culture and the demands of the markets we serve.
• Capability to work towards meeting revenue performance goals.
• A fervor for delivering results to grow portfolio of services to clients, coupled with discipline, focus, perseverance, and resourcefulness, is highly valued.

What is the growth potential of this role?

• Next potential next levels of growth are Managing Consultant/Customer Success Manager and Consulting Manager for a portfolio of clients/industry sector.

To know why you should join us, please visit https://www.scienteinternational.com/about-us/join-us/

Our office location: Changi Business Park, near Expo MRT.

Should you be interested in this opportunity, please send your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified.

EA Licence No. 07C5639

Job Description

You will be a member of the Group Information Security Team responsible for ensuring corporate applications, systems, networks, and digital assets are adequately protected and mitigated against cyber threats and risks. You will help drive cybersecurity and risk management efforts and user awareness and education within the Singapore Airlines Group.

Key Responsibilities include:

• Provide cyber governance and risk management oversight.
• Manage the security policy framework and relevant standards.
• Oversee applicable security, regulatory, privacy, contractual cyber requirements.
• Manage cyber risk analysis and self-assessments program for various information services, systems, processes and recognized industry standards.
• Conduct risk assessments, document results, and propose and track remediation tasks.
• Develop compliance program top routinely assess existing infrastructure, systems, and applications for compliance and vulnerabilities and propose relevant mitigating controls.
• Conduct vulnerability assessments and track remediation status of identified vulnerabilities.
• Identify and assess cyber risks and recommend and drive cyber security solution and initiatives to improve cyber security posture.
• Define controls to meet regulatory, legislative, and industry specific compliance requirements.
• Manage third party cyber risk assessment standards.
• Prepare IT security related KPI reports and management reports for compliance monitoring and reporting.
• Drive the implementation of GRC tool.
• Maintain user cyber awareness and provide security advisory on emerging security threats and vulnerabilities.
• Develop, review and continuously improve IT security training material and conduct user training to improve user awareness and incident response readiness.
• This role may be seconded to any of SIA’s subsidiary group

Requirements

• Degree in IT or related fields, with 4-5 years relevant information security working experience, especially in the application security space.
• Professional security certifications (CISSP, CISA, CEH etc) preferred.
• Experience with Governance, Risk and Compliance (GRC) activities.
• Familiar with PCI, PDPA, GDPR requirements
• Experience in security technologies, practices, application/network/systems architecture and design, tests tools and processes.
• Knowledge of cyber security threats, vulnerabilities, hacking and exploit methods etc
• Strong oral, written, presentation and inter-personal skills.
• Possess positive attitude with drive, initiative, enthusiasm and a keen sense of urgency in resolving high-priority issues.
• Able to work independently and in a team-oriented, collaborative environment.

Job Responsibilities:

• Engage customers/prospects on application, conduct training on product portfolio and demonstration of products
• Handle high content screening products, single cell analyzers
• Support researchers and scientist in their research
• Set up and preliminary diagnostics/troubleshooting

Job Requirements:

• Degree/Masters/PhD in Biology
• Must be well versed in applications of confocal microscopy in cancer research, cell biology, drug discovery
• Some sales and basic operation & service support activities experience is essential
• Adaptive to work in a start-up environment and be flexible to contribute to all aspects essential to achieve overall business goals
• Industry and competitor knowledge for confocal microscopy, high content screening platforms, nano-injectors, single cell analyzer
• Job will require some amount of travel in region (10-20%)
• Candidate with experience and maintaining a similar lab are preferred
• Good communication skill, aptitude to learn and willing to take up new challenges, Presentation skills and keen to acquire new
  skillsets, flexible to work under dynamic situations

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

Sciente Group, founded in 2007, is a multi-award winning, Great Place To Work, ISO9001 & DPTM certified, technology focused organisation with business interest in Singapore (HQ), USA, Malaysia, Philippines and India. As a part of our growth strategy, we are expanding our tech recruitment consulting team.

Our mission: Delighted clients & community.

Our employee value propositions are: Learning & Development, Career Growth and Sincere & Approachable leaders with a heart.

Therefore we promise a stable long-term career growth for you.

What is expected from this role to start with?

This is an on-site Singapore-based individual contribution role that will directly support the IT recruitment business of Sciente International in SG.

• Primarily, the focus is on technology talent acquisition to meet our clients' project requirements.
• Adopt a consultative approach, we aim to act as coaches and talent advisors for IT candidates.
• Comprehend our clients' profiles, their project environments, roles, responsibilities, required skill sets, and expectations.
• Collaborate with our clients to clarify job descriptions and ensure a common understanding.
• Creatively source and engage potential IT professionals through various channels.
• Guide and advise potential candidates, consultatively understand their technology skills, capabilities, and aspirations.
• Evaluate candidates based on evidences of their overall skills, experience, and motivation aligned with the job description.
• Present a concise profile summary of shortlisted candidates to clients.
• Facilitate the interview process for clients and candidates, ensuring delightful engagements.
• Effectively manage critical moment of truths and pre-closures with delightful experience for candidates.
• Adhere diligently to Sciente's internal processes and submit weekly reports in a timely manner.
• Our objective is to support candidates in crossing the finish line and seamlessly joining our client projects.
• Engage selected candidates effectively for successful onboarding and completion of the crucial first three months. That's the expectation from this role.

Who shall fit-in the best for this role?

At least 4 years of total experience in full life cycle talent acquisition/ recruitment of active and passive IT professionals.

• A graduate degree or diploma in IT, Computer Science, a related field, or any business/HR/engineering discipline is a prerequisite.
• Essential qualifications include outstanding communication and interpersonal skills, along with a results-oriented mindset.
• Demonstrated ability to strategically source and judiciously screen candidates to pinpoint the ideal fit for our clients.
• Proficiency in engaging with potential talents, adopting a consultative approach to understand their career aspirations, and aligning candidates' ambitions with our clients' project offerings.
• Meticulous attention to detail and a commitment to continuous learning are mandatory for our organizational culture and the demands of the markets we serve.
• Capability to work towards meeting revenue performance goals.
• Independently contributing to the entire candidate journey, from sourcing to onboarding and seamless client interaction are key aspects of the role.
• A fervor for delivering quality results, coupled with discipline, focus, perseverance, and resourcefulness, is highly valued.

What is the growth potential of this role?

• Next potential next levels of growth are Managing Consultant and Consulting Manager for a portfolio of clients/industry sector.

To know why you should join us, please visit https://www.scienteinternational.com/about-us/join-us/

Our office location: Changi Business Park, near Expo MRT.

Should you be interested in this opportunity, please send your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified.

EA Licence No. 07C5639

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on

• Develop and implement data analytics strategies to enhance audit procedures and methodologies, incorporating emerging technologies and best practices.
• Lead initiatives to automate audit processes and workflows, leveraging data analytics and machine learning capabilities to drive efficiency and accuracy.
• Collaborate with IT teams to ensure data integrity and accessibility
• Utilise computer-assisted audit tools such as ACL or programming languages like Python, R, etc., to conduct comprehensive audits with a focus on data analysis.
• Conduct data analytics tests to support Business Audits, ensuring thorough examination of relevant datasets.
• Collaborate closely with other auditors and external stakeholders (Business and IT) to gain insights into processes and systems, and design tailored data analytics tests to meet audit objectives effectively.
• Execute continuous auditing assignments using advanced data analytics techniques, ensuring ongoing monitoring and evaluation of key audit areas.
• Take ownership of IT audit planning and execution processes, leveraging data analytics tools and methodologies to enhance audit efficiency and effectiveness.
• Engage in advisory, educational, and ad hoc projects to provide valuable insights and recommendations based on data analysis findings.
• Manage and oversee independent IT auditors, including outsourced IT auditors and AGO, ensuring alignment with audit standards and objectives.
• Conduct thorough investigations as needed, leveraging data analytics capabilities to identify potential issues or anomalies.
• Lead the annual audit planning process, collaborating with relevant stakeholders to prioritize audit areas and allocate resources effectively.
• Provide secretariat support to the Audit Committee, facilitating smooth operations and communication within the committee.

What we are looking for

• Relevant working experience in auditing, with a focus on data analytics or data-driven audit techniques.
• Proficiency in scripting languages such as Python, R, or similar, with experience using computer-assisted audit tools for data analysis.
• Good application of audit methodologies, standards, and regulatory requirements, including data privacy and security regulations.
• Good understanding of data structures, coding principles, and database querying languages (e.g., SQL).
• Experience or familiarity with data science, AI, and machine learning concepts and applications in audit would be advantageous.
• Ability to work independently, as well as collaborate effectively as part of a team, with strong interpersonal and communication skills.
• Analytical mindset, attention to detail, and problem-solving skills, with the ability to interpret complex data and draw meaningful insights.
• Professional certifications such as Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Data Analytics (CDA) would be preferred.

The successful candidate will hold the corporate title of Manager/Senior Manager, with seniority based on individual work experiences.

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training to enhance your skills in the evolving technology landscape
• Promotion opportunities based on your capability and on-the-job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
• A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
• A comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on 2-year full time contract directly under the payroll of CPF Board with potential for emplacement into permanent position.

The Network Specialist will plan, design and build the robust, steady and secure corporate network that meet the new business needs defined by SIM's vision. The two key considerations are: High availability inter-networking, Easy accessibility connection. The incumbent will help maintain and operate SIM’s Campus network services covering end user computing, infrastructure, services, cybersecurity and critical applications, as well as help automate operational network services covering unified network management and inventory management.

• Manage the IT Services at SIM to meet the SLAs and expectations of all SIM Stakeholders including SUSS.
• Understand, plan, design and execute the enhancements or expansion of IT Services to the growth and change in direction of SIM businesses. Examples: 1) Implement Network and network security products, platforms, software, hardware or appliance-based solutions. 2.) Unify networking with better control. Be it LAN, WIFI, 5G, IOT, etc.
• Understand, plan, design and execute enhancements and maintenance of Network Infrastructure to ensure reliability, security and service levels are met.
• Maintain network security across the enterprise’s global infrastructure deployments analyse network security threats. Monitors organization’s network for security vulnerabilities and investigates occurrences of violations.
• Develop new skills within IT Services by working with the people to ensure new technology/approaches are implemented to force the pivoting of skills.

Requirements

• Bachelor’s degree in Network Engineering and/or Computer Engineering/Science, Information Technology or related discipline.
• Candidates should possess 5 years working experience in network engineering with L2-L3 network Experience. Exposure to security, support and operations of sizable enterprise and cloud infrastructure with in-depth hands-on knowledge of security practice.
• Understand and have experience in network-based systems, security infrastructure, security policy orchestration and network automation tools will be an added advantage.
• Experience in IP Router, Huawei POE Switch, Ivanti VPN, IPsec VPN tunnelling, Fortinet/Juniper/Cisco Firewall security management.
• Experience in WIFI Control Tower Management and High availability management.
• Familiar with Network Access Control Concept and Radius management.
• Knowledge of ITIL would be helpful.
• Open to flexible schedule, including night and weekend employment.
• Familiar with open source and other tools for monitoring, troubleshooting, and performance analysis.
• Troubleshooting L2-L3 protocols and technologies, including IPSEc, DMVPN, BGP, OSPF, VPC, QoS, 802.1x, LDAP and other TCP/IP Networking related issue and continue enhancing reliability.
• Knowledge on HP Clearpass authentication or relevant radius authentication measure
• Knowledge of VPN management and Zero Trust Network Access ZTNA solution
• Knowledge of Fortinet/Juniper Firewall or relevant firewall setup.
• Knowledge of Huawei Wifi and Switching setup troubleshooting skill.

Job Summary

We are looking to hire a Technical Specialist in Cloud & Infrastructure Engineering to be a part of the delivery projects team for our esteemed client. You will be responsible for managing IT Infrastructure & Platform Solutions (Public, Private or Hybrid) Delivery projects.

Mandatory Skill-set

• Degree/ Diploma in computer science, information systems, or a related field;
• Minimum of 3 years of experience in managing Cloud Infrastructure, preferably in Azure and Alibaba;
• Robust experience in maintaining and operating enterprise IT infrastructure;
• Proven track record in managing cloud deployments and migration projects;
• Comprehensive understanding of both on-premises and cloud infrastructure components including compute, storage, network, security, data, backup, and applications;
• Experience in managing cloud environments spanning Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS);
• Self motivated with passion in learning new technologies;
• Good interpersonal and communication abilities;
• Demonstrate technical enthusiasm;
• Excellent written and verbal communication skills.

Desired Skill-set

• Certified in cloud platforms such as Azure / AWS/ Google etc;
• ITIL or ITSM certifications or equivalent .

Responsibilities

• Maintain both on-premises and cloud IT infrastructure, ensuring their smooth operation;
• Plan, design, and implement hardware refactoring and software upgrades to maintain their suitability and effectiveness for intended use;
• Assist and validate infrastructure and cloud compatibility and viability with original architecture and design;
• Work closely with System Integrators, and vendor organizations to architect end to end hybrid cloud solutions
• Perform routine maintenance tasks such as patching, reconfiguration, and other necessary upkeep activities;
• Monitor the health of both on-premises and cloud IT infrastructure, addressing any abnormalities promptly;
• Create & manage project plans;
• Be responsible for end-to-end coordination of each project phase, also being responsible for the project commitments in terms of costs, deliverables, risk management, change management, etc;
• Ensure adherence to standard best practices and compliance with IT policies, data resilience, and cybersecurity requirements in the cloud environment;
• Ensure proper documentation and perform a smooth handover to operations teams post-deployment;
• Assess the suitability of emerging cloud technologies and recommend their adoption where relevant.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on

• Develop and implement data analytics strategies to enhance audit procedures and methodologies, incorporating emerging technologies and best practices.
• Lead initiatives to automate audit processes and workflows, leveraging data analytics and machine learning capabilities to drive efficiency and accuracy.
• Collaborate with IT teams to ensure data integrity and accessibility
• Utilise computer-assisted audit tools such as ACL or programming languages like Python, R, etc., to conduct comprehensive audits with a focus on data analysis.
• Conduct data analytics tests to support Business Audits, ensuring thorough examination of relevant datasets.
• Collaborate closely with other auditors and external stakeholders (Business and IT) to gain insights into processes and systems, and design tailored data analytics tests to meet audit objectives effectively.
• Execute continuous auditing assignments using advanced data analytics techniques, ensuring ongoing monitoring and evaluation of key audit areas.
• Take ownership of IT audit planning and execution processes, leveraging data analytics tools and methodologies to enhance audit efficiency and effectiveness.
• Engage in advisory, educational, and ad hoc projects to provide valuable insights and recommendations based on data analysis findings.
• Manage and oversee independent IT auditors, including outsourced IT auditors and AGO, ensuring alignment with audit standards and objectives.
• Conduct thorough investigations as needed, leveraging data analytics capabilities to identify potential issues or anomalies.
• Lead the annual audit planning process, collaborating with relevant stakeholders to prioritize audit areas and allocate resources effectively.
• Provide secretariat support to the Audit Committee, facilitating smooth operations and communication within the committee.

What we are looking for

• At least 4 years of relevant working experience in auditing, with a focus on data analytics or data-driven audit techniques.
• Proficiency in scripting languages such as Python, R, or similar, with experience using computer-assisted audit tools for data analysis.
• Good application of audit methodologies, standards, and regulatory requirements, including data privacy and security regulations.
• Good understanding of data structures, coding principles, and database querying languages (e.g., SQL).
• Experience or familiarity with data science, AI, and machine learning concepts and applications in audit would be advantageous.
• Ability to work independently, as well as collaborate effectively as part of a team, with strong interpersonal and communication skills.
• Analytical mindset, attention to detail, and problem-solving skills, with the ability to interpret complex data and draw meaningful insights.
• Professional certifications such as Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Data Analytics (CDA) would be preferred.

The successful candidate will hold the corporate title of Manager/Senior Manager, with seniority based on individual work experiences.

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training to enhance your skills in the evolving technology landscape
• Promotion opportunities based on your capability and on-the-job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
• A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
• A comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on 2-year full time contract directly under the payroll of CPF Board with potential for emplacement into permanent position.

Job Description

The successful candidate will join SIA Group's IT Infrastructure team.

Key Responsibilities

• Maintain and manage Microsoft services, including Active Directory, Azure AD, Intune, and O365. Ensure these services operate optimally and securely, with cyber security best practices.
• Work closely with internal stakeholders and external vendors to efficiently manage and deliver Infrastructure projects, ensuring successful implementation within defined timelines and budgets.
• Troubleshoot technical issues related to end-user computing, encompassing both hardware and software components. Proactively address any challenges that may arise, striving to minimize downtime and enhance user experience.
• Develop, update, and maintain comprehensive technical documentation, including user guides, process documentation, and training materials. Ensure that all documentation is kept up to date with the latest security best practices.
• Lead a team of End User Computing (EUC) field engineers, fostering a collaborative and supportive environment. Identify team skill development opportunities, with a focus on cyber security and emerging technologies.
• Collaborate closely with other IT team members and various departments to ensure the seamless delivery of IT services. Promote effective communication and cooperation to achieve common goals.
• Stay abreast of emerging technologies and industry trends. Participate in evaluating and implementing new solutions that align with the organization's evolving needs and improve the resiliency and security of EUC services.
• Coordinate with vendors and third-party service providers to resolve issues promptly and ensure the efficient delivery of IT services. Maintain strong vendor relationships to leverage expertise and resources when necessary.
• Provide exceptional customer service and support to internal clients regarding EUC-related concerns. Act as a point of contact, responding promptly to inquiries and ensuring high levels of user satisfaction.

Note: You could be assigned to work on projects for any subsidiary in SIA Group and might be based in their office.

Requirements

• A Bachelor's degree in Information Technology, Computer Science, or a related field.
• Advanced knowledge of Microsoft Active Directory, Azure, O365 and Intune. A minimum of 3 years of hands-on experience in these technologies.
• Microsoft associate or expert certification is preferred.
• Working experience as Microsoft TAC engineer is preferred.
• Experience leading a team of IT professionals is added advantage.
• Strong troubleshooting and problem-solving skills.
• Excellent oral and written communication skills and interpersonal skills, with the ability to explain complex technical concepts to non-technical users.