- Responsible for incident technical management and problem resolution; provide root cause analysis and work with Level 3 to implement permanent fixes in production environment

- Manage the technical support team supporting ORGANIZATION systems.

- Identify operational risks that could compromise contractual commitments and work with the Service Delivery Managers to mitigate them

- Maintain high morale within the team and foster teamwork through sharing and engagement, ensuring staff retention

- Perform regular coaching sessions to identify, recognize and support Technical Support Engineers in their areas of development

- Ensure Technical Support Supervisors have the tools and knowledge they need to support customers

- Contribute to the development and enhancement of systems by providing feedback to the development and integration team

- Drive process improvements within the team to ensure outcome targets are achieved

- Foster co-operation and co-ordination between internal departments and vendors to ensure a customer focused view is taken at all times

- Manage the day to day operational aspects and team time management within the site (i.e. schedule, breaks, absences, etc)

Job Description:
We are looking for a highly motivated DevOps System Automation Specialist to join our dynamic team. As part of exciting public service projects, you will collaborate with multidisciplinary teams of designers, developers, and business experts to create innovative solutions that blend the digital and physical realms. Your work will have a meaningful social impact, helping improve the future of services.

What To Expect:

• Automation & Architecture: Lead the development and management of internal engineering productivity tools and environments, driving automation, availability, scalability, and resilience.
• Cloud Expertise: Architect and plan for cloud deployments (both private and public) and provide hands-on DevOps architecture implementation and operational support.
• Continuous Improvement: Develop and operate continuous integration and deployment pipelines to enhance development efficiency.
• Monitoring & Problem-Solving: Implement monitoring automation to detect, predict, and prevent issues in the environment and codebase, ensuring smooth operation.
• Collaboration & Innovation: Work closely with cross-functional teams in an Agile environment, hands-on coding and mentoring, often in a pair programming setup.
• Future-Proofing: Ensure that all technical environments are future-proofed with best practices, processes, automation, and high levels of documentation.

How to Succeed:

• Educational Background: Degree or Diploma in Computer Science/Engineering, Information Technology, or related disciplines.
• Technical Expertise:Strong experience in DevOps automation, containerization, and orchestration using tools like Kubernetes, Terraform, Ansible, and Docker.
  Proficiency in scripting languages such as Python, Bash, JavaScript.
  Cloud computing deployment and management experience, particularly with AWS.
• Agile & Networking:Practical experience working on Agile projects.
  Strong understanding of networking fundamentals.
• Preferred:Experience with highly scalable distributed systems.
  A broad knowledge base covering operating systems, networking, distributed computing, and cloud computing.

Why Join Us?

• Innovative Projects: Be part of creating future-forward solutions that improve how we live as a society, with a focus on service .
• Collaboration & Learning: Work in highly collaborative, Agile teams where innovation is encouraged, and continual learning is supported.
• Impactful Work: Help design systems that will shape the future of service delivery, making it both functional and delightful for end-users.

Are you passionate about ensuring the highest quality in software services? We are seeking a Software Quality Engineer (QE) to join our team responsible for developing and maintaining disbursement system . As a QE, you will play a critical role in ensuring that our services are reliable, secure, and meet the needs of our users.

What to Expect:

• Test Planning & Maintenance: Create and maintain test cases and plans, ensuring they reflect the latest requirements and policy changes.
• Automation & Framework Development: Build, maintain, and improve automated testing frameworks and environments to enhance testing efficiency.
• Hands-on Testing: Conduct various forms of testing such as manual, functional, performance, and exploratory tests, and file defects when necessary.
• User Acceptance Testing (UAT): Support UAT activities, ensuring the system functions as expected before release.
• Production Support: Assist in resolving production cases to maintain high-quality operational systems.
• Agile Collaboration: Actively participate in all agile ceremonies, including stand-ups, sprint planning, and retrospectives.

Requirements:

• Educational Background: A degree in software engineering, computer engineering, electrical engineering, or an infocomm-related discipline.
• Testing Experience: At least 3 years of professional software quality testing experience with hands-on automation experience.
• Technical Skills:Strong understanding of testing techniques, test-driven development, and continuous integration/delivery.
  Experience with Java and Spring Boot frameworks is a plus.
  Familiarity with automated testing frameworks (Selenium, Cucumber, JUnit) or enterprise tools (HP UFT, QC, Mobile Center).
  Experience with performance testing tools like JMeter, Gatling, or enterprise tools such as HP LoadRunner.
  Knowledge of penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise-level tools (WebInspect, Nessus, CheckMarx).
• Agile Experience: Working experience in Agile environments is highly preferred.
• Soft Skills: Excellent verbal communication and listening skills, coupled with a proactive, self-driven, and motivated attitude.

Why Join Us?

• Be part of a team improving the quality of essential public services in Singapore.
• Work in an Agile environment that values continuous improvement and innovation.
• Enhance your skills in test automation, security, and performance testing using cutting-edge tools

Job Description

• Participate in end-to-end projects for system implementation of KYC and AI related system integration with other AML systems
• Lead pre-project planning activities for technical delivery and contribute to architecture and functional specification, delivery plan, technical design, cost estimation, and resource plan
• Communicate complex technical solution to other GTO teams and business users in layman’s terms
• Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule
• Provide status update related to technical delivery and escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested
• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing
• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result
• • Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment
• • Manage project change request approval windows and deployment schedule
• Facilitate and provide technical and testing support before and after production deployment
• Liaise with other units across IT and Business in the organization
• Manage external vendors for project delivery within schedule

Requirements

Must Have

• More than 12 years of working experiences in IT industry
• More than 8 years of experiences in technical project management
• At least 8 years of experience / knowledge in Unix Shell Scripting, Oracle, Java
• At least 8 years of experience in system and software design and UI/UX design
• Ability to multitask effectively and handle large amounts of data
• Highly driven, pro-active and a strong team player
• Excellent interpersonal skills and written and verbal communication skills in English
• Good to Have
• Preferably experiences implementing or managing AI/ML related project
• Experience in Hadoop ecosystem and technologies
• Experience in NoSQL database or Big Data
• Experience in Control-M, Git, Jenkins, JIRA
• Experience in SharePoint and Confluence

Responsibilities

• Contributing to Infra delivery development and goals specified in the project charter.
• Responsible for the support of all technical infrastructure delivery for application projects, dotted line reporting to the ITPM for projects specific.
• Ensures all infrastructure delivery as specified in the BoM, design document is being met by evaluating the ongoing effectiveness of current environment, proposed solution and aligning to the organisation security framework.
• Accountable for coordination, status reporting and ensure the technical infrastructure and system resources all are delivered on time, within budget, adhere to high quality standards and meet project teams’ expectations.
• Responsible for tracking key project milestones and adjusting project plans and/or resources to meet the needs of project team, adhering to governance and security policies.
• Coordinates communication with all areas of the enterprise that impact the scope, budget, risk, and resources of the work effort being managed.
• Excellent vendor management.
• Exposure to multi-vendor & multi-cultural IT infrastructure delivery.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or similar areas.
• Minimum 7 years of IT service delivery (solutions) and client experience in a structured project management culture environment.
• Must have proven experience in managing large Contract and vendor management by identifying the contract parameters that have material impact to program deliveries. Build formal and informal partnerships in order to ensure program dependencies are coordinated and executed and economic objectives of the contracted program are met.
• Familiarity with multiple types of Networks, UNIX and Windows servers and associated operating systems, Data Center resources provisioning (e.g. port mapping and cabling requirements, VM resources) and good experience with network infrastructure technologies.
• Technical skills with industry certification is a plus. (Cloud technologies, Data Center, Redhat, VMWare in specifics).
• Have mandatory experience on AS400 projects.
• Have experience working in FSI, showing good security and knowledge in executing work.
• Has a good aptitude to foster good communication and managed well in relationship.
• Able to accept to work in a Vendor to Client environment with integrity.
• Ability to work in highly process driven and outsourced work environment.
• Must possess Agile skillset and navigate around challenges.
• Professional experience facilitating cross-functional team efforts.

Please Note: This is a 1 year contract to start but it will also be a long-term role. More information will be shared to you over the phone call.

We are seeking a skilled Project Manager to lead and oversee various digital initiatives within a dynamic environment. The successful candidate will be responsible for managing projects related to point-of-sale (POS) systems, food and beverage establishments, car park systems, and hotel management systems. This role requires a strategic thinker with strong technical knowledge and the ability to drive cross-functional teams toward successful project delivery.

Key Responsibilities:

• Lead the planning, execution, and delivery of digital projects, ensuring alignment with organizational goals.
• Collaborate with stakeholders to define project scope, objectives, and deliverables.
• Manage project timelines, resources, and budgets to ensure successful project outcomes.
• Facilitate communication among cross-functional teams, including IT, operations, and external vendors.
• Monitor project progress and performance, implementing adjustments as necessary to stay on track.
• Ensure adherence to best practices in project management methodologies and frameworks.

Requirements:

• Proven experience as a Project Manager in digital projects, with a focus on technology implementation.
• Strong knowledge of Alicloud or experience working on projects hosted in Alicloud.
• Familiarity with Adobe Experience Manager (AEM) and managing web projects within this environment.
• Understanding of API frameworks such as NodeJS and Spring Boot.
• Excellent communication, leadership, and organizational skills.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.

Preferred Qualifications:

• Relevant certifications in project management (e.g., PMP, Agile).
• Experience in the hospitality or service industry is a plus.

If you are a proactive and results-driven professional looking to take on new challenges in a collaborative environment, we encourage you to apply.

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Role: Technology Delivery Manager

Job Requisition Number: JR43148

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Responsibilities

The Technical Delivery Manager will be responsible for planning and execution of projects for Enterprise Data Warehouse, and Finance, Credit Risk, Compliance data marts in Data Analytics department. This role requires a mix of domain, data warehousing and project management skills:

• Project Management & Execution: Lead and manage the full project lifecycle, from initiation to closure, ensuring adherence to timelines, budgets, and quality standards.
• Requirements Analysis: Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.
• Technical Solution Delivery: Coordinate with technical teams to translate business requirements into technical solutions, ensuring alignment with the bank's strategic objectives.
• Stakeholder Engagement: Act as point of contact for stakeholders, providing regular updates on project progress, addressing concerns, and managing expectations effectively.
• Risk Management: Identify and mitigate project risks and issues proactively, developing contingency plans as necessary to minimize disruptions to project timelines and deliverables.
• Resource Allocation: Allocate resources effectively to support project activities, including assigning tasks, managing workloads, and optimizing team productivity.
• Quality Assurance: Implement robust quality assurance processes to validate the accuracy and reliability of data analytics solutions, ensuring compliance with regulatory requirements.
• Performance Monitoring: Establish key performance indicators (KPIs) and metrics to measure the success of projects, monitoring performance against targets and implementing corrective actions as needed.
• Continuous Improvement: Drive continuous improvement initiatives to enhance project delivery processes, methodologies, and tools, fostering a culture of innovation and excellence within the team.
• Team Leadership: Provide leadership and guidance to project teams, fostering a collaborative and high-performance work environment conducive to professional growth and development.
• Documentation and Reporting: Maintain comprehensive project documentation, including project plans, status reports, and post-implementation reviews, to facilitate knowledge transfer and ensure transparency.

Key Requirements

· Experience in implementing Data Warehousing projects in Finance, Credit Risk & Compliance domains

· Data Warehousing Expertise: experience of implementing large data warehouses based on Hadoop, Teradata, SAS, Oracle including data modelling, using ETL tools like Informatica PowerCenter, SSIS & visualization Tools such as Qlik, Microsoft Power BI

· Demonstrated proficiency in project management methodologies (e.g., Agile, Waterfall, Scrum) and tools (e.g., JIRA, MS Project).

· Strong analytical and problem-solving skills to address challenges related to metadata quality, data lineage accuracy, and overall data governance effectiveness.

· Good interpersonal and communication skills with attention to details

· Possess strong problem solving and decision-making skills while exercising good judgment

· Ability to work on multiple projects at a time with teams distributed across multiple locations

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

As a Senior Manager, Technical Solutions, you will be responsible for developing and managing technical solutions in Data Centre Engineering projects from inception to completion, developing pre-sales solutions by coordinating closely with the Commercial team and/or wider KDCH teams, and working with various investment stakeholders to assess feasibility of Pre-deals. You will work with both internal and external stakeholders to ensure that the job responsibilities are completed with a viable technical and budget proposals within time limits. You will coordinate with the Project Management team and provide Project Management inputs and considerations across your job responsibilities. You may be expected to travel for work to support your projects and customers when required.

• To be familiar with the design and construction of Data Centres, and working with knowledge of all technical disciplines, typical customer requirements and standard Basis of Design
• As the Mechanical Specialist of DC&N Technical Solutions team, to be responsible for constant review and update to the Basis of Design
• Execute the technical qualification, planning and development of technical solution for prospective deals as the Technical Solutions Head of Department shall direct. Manage and generate technical solution, project cost and planning structure for prospective deal engagements and investment approval
• Provide project scheduling and construction process assessment for all technical solutions, pre-projects, pre-deals and pre-sales solution, and perform necessary organization and handover documentations to the Project team for delivery, and provide necessary support and follow up where required
• Coordinate and obtain inputs from Technical Solutions, Project Management, Operations, Consultants, Contractors and vendors etc. to develop a viable Technical Solutions, Pre-Sales Solutions or Pre-Deal responses to various relevant stakeholders
• Work with Asset Owners, Sales and Commercial, Asset Management, and Investments Teams to determine the Project budget proposal with adjustments to the Overall Project Budget and Investments Returns, while ensuring coordination with the Project Construction Costs and Design
• Obtain proposals, select, and appoint consultants to develop design and cost estimate. Thereafter, manage selected consultant team for awarded scope of works
• Engagement with Statutory Authorities and Safety Matters
• Support project team to execute projects’ quotation and/or tendering process for the various packages such as project consultancy, contractors, nominated sub-contractors, vendors, suppliers, etc in accordance with the inputs provided during the various technical solutions, pre-sales and pre-deal phases of work
• Organize and conduct regular separate and/or combined meetings with Clients, Asset Owners, appointed consultant, contractors, vendors, etc to address all technical related matters during pre-project and during engineering project execution
• Technical Solutions management and track progress of solutions development and project cost against the approved schedule during pre-project investment approval and design phases
• Technical solutions report including solution development and its corresponding risks and mitigation, compliance to the Customer and/or industry standards, project cost estimation and its corresponding validation and risks, etc. for investment approval
• Technical solutions and Pre-Sales support to project team during project execution
• Work closely with Client, Asset Owner and Operation team on any technical issues arising from pre-project stage, project execution stage and support the project team for timely handover to Client, Asset Owner and Operation team respectively
• Any other scopes as directed by the Technical Solutions Head of Department

Job Requirements

• Master’s or Bachelor’s degree in Mechanical Engineering or equivalent
• Minimum 10 years of professional experience in Data Centre or equivalent design and construction work etc
• Good knowledge of variable design standards, including BICSI, TIA, Uptime Institute Tier Standard, etc
• Ability carry out technical solution discussions effectively with multi-function teams
• Good problem-solving, communication and interpersonal skills with high resilience and drive in achieving objectives and goals. High desire for innovation and learning
• Excellent verbal and written communications skills in English
• Relevant experience in a multi-cultural work environment fostering a climate of teamwork and collaboration

Position Summary:

Do you live for unforgettable guest experiences and have a knack for hospitality?

We're on the lookout for an energetic Front of House Manager to lead our guest-focused team at The Foundry, our flagship location and a vibrant collective impact hub. You'll be the driving force behind making every guest feel welcomed, valued, and delighted by our service.

If you share our values of purpose-driven work, community impact, and continuous improvement, show us your hospitality magic and champion a new breed of business that work first towards doing real good in real places, and having a real impact.

Key Responsibilities:

• Lead the front-of-house team to provide a warm, welcoming, and memorable experience for all guests.
• Recruit, train, and manage a dynamic front-of-house team, including servers, hosts, bartenders, and support staff.
• Set and maintain impeccable service standards, ensuring that guests receive prompt, attentive, and personalized service.
• Oversee the reservation system and seating arrangements to optimize table turnover and guest satisfaction.
• Foster clear and effective communication between front-of-house and back-of-house teams to ensure smooth operations.
• Handle guest inquiries, feedback, and concerns with professionalism and a commitment to resolving issues swiftly.
• Possess in-depth knowledge of the menu and beverage offerings, and train staff to provide informed recommendations to guests.
• Ensure consistency in food and beverage presentation and service quality.
• Create and manage staff schedules to meet operational needs and labor cost goals.
• Monitor inventory levels of front-of-house supplies, including glassware, linens, and service equipment.
• Ensure adherence to health and safety regulations, liquor laws, and restaurant policies.
• Collaborate with the culinary team to synchronize service with kitchen operations.
• Implement strategies to enhance guest satisfaction and maximize revenue through upselling and suggestive selling techniques.
• Oversee the planning and execution of special events, private dining, and catering operations.
• Continuously train and develop front-of-house staff to enhance their skills and elevate the guest experience.
• Skillfully manage POS systems, cashless devices, and delivery platform devices.
• Accurately tally sales and cash at the close of each day.

Requirements:

• Proven experience in front-of-house management or a related hospitality leadership role for a minimum of 3 – 5 years
• Strong knowledge of restaurant operations, including service standards, reservations, and guest relations.
• Exceptional interpersonal and communication skills.
• Proficiency in point-of-sale (POS) systems and restaurant management software.
• Knowledge of food and beverage offerings, wine service, and mixology.
• Leadership, coaching, and team-building abilities.

Desired Traits:

• Alignment with Bettr's Social Mission: Share our core values and commitment to using business as a force for good.
• A passion for hospitality and a genuine desire to create memorable guest experiences.
• Leadership that inspires excellence and teamwork among staff.
• Ability to handle high-pressure situations with grace and composure.
• Attention to detail and a commitment to maintaining a pristine front-of-house environment.
• Problem-solving skills and adaptability to address guest concerns effectively.

Soft Skills:

• Effective communication and collaboration with both staff and guests.
• Exceptional organizational and time management skills.
• Customer-focused mindset and a dedication to exceeding guest expectations.

Attitude:

• A commitment to delivering exceptional hospitality and guest satisfaction.
• Dedication to continuous improvement in service standards and guest experiences.
• Proactive, innovative, and forward-thinking in optimizing front-of-house operations.

Join our team and play a pivotal role in delivering extraordinary hospitality that leaves a lasting impression on our valued guests. Your leadership and commitment to excellence will be instrumental in elevating our establishment as a premier dining destination.

All applications will be treated confidentially. Please write in to [email protected] and tell us why you'd like to be a part of our merry crew.

We regret that only shortlisted candidates will be contacted.

About The Bettr Group

The Bettr Group is a home-grown specialty coffee company founded in 2011, and Singapore’s first certified B-Corporation. Currently comprising Bettr Barista and Bettr Coffee Company, they offer world-class professional coffee education, sustainably sourced coffee products and caffeine driven experiences.

The Bettr Group works to empower lives through a Holistic Training Programme for marginalised women and youth, by nurturing direct and sustainable trade across its supply chain, and by building socially conscious communities wherever they operate.

The 2017 President’s Challenge Social Enterprise of the Year was awarded to The Bettr Group, and they were also recognised as a Best For The World (Community) organisation from 2016-2019. More at bettr.group

BETTR@WORK

We're a diverse, mad flock of multi-hyphenates... all united behind our purpose of wanting to make the world a Bettr place through the work we do.

Some of us are a little geeky, some are a little OCD and some are all over the place all the time. But we have a lot of get-it-done gung ho and share a collective commitment to bringing the best of our individual super powers to work everyday to keep the Bettr world buzzing.

Bettr Group is an equal-opportunity, non-pigeonholey organisation and Singapore's first certified B Corporation . We have an open door hiring policy, where we offer employment opportunities regardless of educational attainment, work history, or past social barriers.

We're certainly not your average cup of Joe.

Responsibilities:

• Leads the technical team to support construction team for all design matters
• Reviews all technical documentation and drawings of the Project works
• Works closely with the appointed Consultants and construction team on designs and project deliverables to enhance site efficiency and constructability
• Leads on the design approval from the Authority/Agency including URA,BCA,LTA,PUB etc for the Project works
• Manages design approval process in a timely manner to resolve all technical issues
• Ensures strict compliance of the design in accordance with the contractual requirements
• Ensures the distribution of all the approved and latest drawings and other relevant documents to the relevant parties
• Leads the technical team to work closely with in-house BIM team and resolves all clarifications on technical requirements pertaining to the Project works
• Identifies and highlights to Management and project team of any potential risks or issues that will impact Project performance
• Prepares and presents design progress status and slides to Management, project team and Client as and when required.
• Strong coordination and collaboration with other disciplines (i.e Architectural, MEP, BIM etc.) on design to ensure delivery of high quality outcome
• Supports tender team and prepares technical tender documents as per specifications for bidding of civil and structural engineering projects as and when assigned
• Attends Progress Meeting, Technical Meetings, Coordination Meetings, Site Meetings, etc.

Requirements:

• Candidate must possesses Bachelor's Degree in Civil Engineering recognized by the Professional Engineering Board
• At least 8-12 years of design experience or design management experience.

Bayes provides career opportunities with reputable and progressive Employers and prioritizes the interests of all whom we represent. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]
All personal data supplied will be treated in confidence, and as permitted by law. For further enquiries, please visit our website which shares our Privacy and Data Protection Policy.

Kester LEW | Senior Consultant
Built Environment (EPC Management)
EA Registration R23114039

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Technology Delivery Manager

Job Requisition Number: JR43148

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Responsibilities

The Technical Delivery Manager will be responsible for planning and execution of projects for Enterprise Data Warehouse, and Finance, Credit Risk, Compliance data marts in Data Analytics department. This role requires a mix of domain, data warehousing and project management skills:

• Project Management & Execution: Lead and manage the full project lifecycle, from initiation to closure, ensuring adherence to timelines, budgets, and quality standards.
• Requirements Analysis: Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.
• Technical Solution Delivery: Coordinate with technical teams to translate business requirements into technical solutions, ensuring alignment with the bank's strategic objectives.
• Stakeholder Engagement: Act as point of contact for stakeholders, providing regular updates on project progress, addressing concerns, and managing expectations effectively.
• Risk Management: Identify and mitigate project risks and issues proactively, developing contingency plans as necessary to minimize disruptions to project timelines and deliverables.
• Resource Allocation: Allocate resources effectively to support project activities, including assigning tasks, managing workloads, and optimizing team productivity.
• Quality Assurance: Implement robust quality assurance processes to validate the accuracy and reliability of data analytics solutions, ensuring compliance with regulatory requirements.
• Performance Monitoring: Establish key performance indicators (KPIs) and metrics to measure the success of projects, monitoring performance against targets and implementing corrective actions as needed.
• Continuous Improvement: Drive continuous improvement initiatives to enhance project delivery processes, methodologies, and tools, fostering a culture of innovation and excellence within the team.
• Team Leadership: Provide leadership and guidance to project teams, fostering a collaborative and high-performance work environment conducive to professional growth and development.
• Documentation and Reporting: Maintain comprehensive project documentation, including project plans, status reports, and post-implementation reviews, to facilitate knowledge transfer and ensure transparency.

Key Requirements

· Experience in implementing Data Warehousing projects in Finance, Credit Risk & Compliance domains

· Data Warehousing Expertise: experience of implementing large data warehouses based on Hadoop, Teradata, SAS, Oracle including data modelling, using ETL tools like Informatica PowerCenter, SSIS & visualization Tools such as Qlik, Microsoft Power BI

· Demonstrated proficiency in project management methodologies (e.g., Agile, Waterfall, Scrum) and tools (e.g., JIRA, MS Project).

· Strong analytical and problem-solving skills to address challenges related to metadata quality, data lineage accuracy, and overall data governance effectiveness.

· Good interpersonal and communication skills with attention to details

· Possess strong problem solving and decision-making skills while exercising good judgment

· Ability to work on multiple projects at a time with teams distributed across multiple locations

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

If you're equally passionate about nurturing talent and building cutting-edge data platforms, you could be the Data Engineering Manager that we’re looking for! Our organization is committed to fostering a world-class, data-driven culture, and a key component of this endeavor is a high-performance platform that empowers our embedded analysts and fuels our engineered systems with timely and accurate data.

As the Data Engineering Manager, you will not only oversee and guide a team of data engineers, but also actively contribute by working on our cloud-native data platform. Your responsibilities will involve processing vast volumes of data to support both machine-driven and human-driven decision-making processes.

What you’ll be doing (Role responsibilities)

Our data platform acts as a central nexus to connect various data producers with consumers across the company. Our customers are:

• Engineering teams across the company that produce or consume data that need to be combined with other data sources, and
• Data analysts and scientists working on stream-aligned projects across the company

As a Data Engineering Manager, you will:

• Be a people-manager for a team of data engineers and analytics engineers, including
  • Coaching your team members in executing their tasks
  • Clearing technical and organizational blockers for them, and
  • Mentoring them on their own career goals and skill development
• Contribute to the hiring process and onboarding of your new team members to ensure they can hit the ground running.

As a senior team member in the Data Engineering Team, you will:

• Architect, build, and maintain a data platform that enables engineers and analysts across the company to ingest, anonymize, and enrich data
• Use your analytics engineering skills to deliver quality, timely, and fit-for-purpose analytical datasets that power downstream applications and decision making
• Liaise with our internal customers to understand their needs and convert them to technical requirements
• Leverage your high-level overview to proactively mitigate risks and expediently resolve blockers
• Provide tools, training, and coordination to stakeholders across the organization

Role requirements

We seek candidates with most, or at least some, of the following skills and experience:

• 5+ years’ experience in data engineering / analytics engineering, with at least 2 years of experience leading and managing a team of at least two people. This includes conducting performance reviews, conducting regular 1:1 meetings, providing mentorship, and creating career development plans.
• Strong experience in analytics engineering, including designing, implementing, and maintaining data models for large-scale data warehouses.
• Strong experience with SQL, Python, and hand-on experience with business intelligence tools such as Tableau or Power BI.
• Proven track record designing and constructing robust and testable data pipelines. Hands-on experience building and operating data applications within cloud environments, particularly AWS.
• Strong knowledge and adherence to software engineering best practices, including version control systems and continuous integration/continuous deployment (CI/CD) pipelines.
• Excellent written and verbal communication skills in English, with the ability to effectively convey complex technical concepts to both technical and non-technical stakeholders.

Some nice-to-haves are:

• Experience with tools like Apache Airflow and dbt for managing and orchestrating data workflows efficiently.
• Experience in infrastructure-as-code tools like Terraform.
• Understanding of data privacy and security and how they are implemented in engineering systems.

We’re looking for a Technical Account Manager

As a Technical Account Manager, you are responsible for the technical implementation of all projects assigned to you. You are the primary contact for the user on all technical matters, and you function as an intermediary between the user and the different departments within Skyline.

LET’S GET DOWN TO BUSINESS

A glimpse of.your [future]

Transparency is a key value here at Skyline. So let's forget about empty job titles or colorful descriptions for a moment and take a look at what you'd actually be doing here.

• You will acquire and maintain detailed knowledge of all DataMiner features.
• You will take ownership of the full technical implementation of your projects.
• You will become your customer’s primary contact for all technical matters related to your projects.
• You will have to fully understand all aspects related to the functional and technical specifications of your projects.
• You will ensure sufficient documentation of all technical requests to other Skyline departments to guarantee the efficient implementation of all technical aspects of your project.
• You will troubleshoot all technical issues that affect project delivery.
• You will perform quality assurance from a functional perspective on all technical features in your projects.
• You will create and maintain all required project documentation for acceptance, hand-over, and internal presentation procedures.
• You will identify potential commercial opportunities and notify the appropriate Sales Manager.

What skills.do you require?

No doubt you know your way around code. But let's dig a bit deeper into the various technical skills you'll need to get started as a Technical Account Manager.

• Profound knowledge of HFC broadband, IPTV, broadcast and satellite systems
• Profound knowledge of TCP/IP (firewalls, routers, …), multithreading, web services, and .Net Remoting
• Experience with HTML, XML, client-server systems and SNMP
• Familiar with software programming
• Strong affinity with MS Windows operating systems
• Knowledge of MySQL and Apache Cassandra is an asset

Your [competencies]

You'll be working in a highly technical environment prone to constant change and evolution. On top of that, you'll have to collaborate with a great many (marvelous) people. All very exciting! But it also calls for a special kind of mind- and skillset.

• You are a fast learner and adapt quickly to new situations.
• You have a positive can-do attitude.
• You are communicative and have effective interpersonal and organizational skills.
• You think logically and always keep the client's needs in mind.
• You have natural technical insight and are passionate about the benefits of software technology.
• You can work independently and prioritize tasks.
• You have good verbal and written communication skills in English.
• You have a bachelor’s, master’s or doctorate degree in ICT, Software and/or Telecom.

OUR BENEFITS

What's in.it [for you]

Well-being & health

Your health & happiness are our number one priority. From ergonomic office spaces to prime health insurance plans, we’ve got you covered.

Postive impact

We are dedicated to making a lasting impact on the future, from local community initiatives to company-wide environmental programs.

Money & benefits

We offer financial peace of mind through competitive compensation and benefits like a mobile allowance.

Personal growth

Your future is really important to us. That’s why we support your personal development with continuous training & growth opportunities.

Flexibility & balance

You get the flexibility to work when & where you want. Or take time off when you need it. Because who knows you better than … you?

Close-knit community

We’ve got your back. You can always count on your fellow Skyliners for a helping hand, a good talk, and amazingly fun team events.

(1) (8) Responsible for HCS project delivery from solution review to deployment to acceptance

a) Responsible to review and validate solution provided by pre-sales team

b) Experience in hardware setup

c) Responsible for production of UAT plan and document

(2) after-sales support for Huawei Cloud services;

(3) Responsible for cloud service availability architecture improvement and problem identification;

(4) Responsible for technical support during customer major guarantee, such as on-site technical exchange, fault location and delimitation, drill program output and other guarantee technical work;

(5) Responsible for the compilation and output of related technical documents and support the standardization of customer service;

(6) Delivery of Huawei Cloud - operation and maintenance management, to help customers business smoothly migrate to the cloud;

(7) Improvement of service capacity of TOP customers;

(8) Responsible for delivery of Huawei Cloud service support plans

(9) Mentoring of engineers

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Sales Manager (Telco/DC Power Solutions)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 5500 + Allowances + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Identify and pursue new business opportunities within the Telecom sector for DC power solutions in Singapore and neighbouring countries
• Cultivate and maintain relationships with key decision-makers and stakeholders
• Develop and implement effective sales strategies to achieve revenue targets
• Collaborate with the marketing team to create compelling sales materials
• Possess in-depth knowledge of DC power systems and their applications in the Telecom industry
• Conduct product presentations and demonstrations for potential clients
• Nurture and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business
• Address customer inquiries and concerns promptly and professionally
• Stay informed about industry trends, competitor activities, and market dynamics
• Provide feedback to the product development team based on market insights
• Collaborate effectively with cross-functional teams, including marketing and technical support

APPLY NOW!!!

• Min. Diploma in Electrical or Electronic Engineering
• Min 3 years of working experience in Sales, specifically within the Telecom industry specializing in DC Power Solutions
• Proficient in Microsoft Office and CRM software

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66251 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description:

• To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer.
• To successfully complete New Product Introduction (NPI) projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects.
• To engage and work with customers on product specifications, requirements, costs, schedules, and quality.
• To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ).
• To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes.
• To update the status of on-going programs to the management.
• To consistently pursue for new customers.
• To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline.

Requirements:

• Degree or diploma in mechanical engineering/precision engineering.
• Knowledge with practical experience in the field of plastic injection and injection tool fabrication, or mechanical product design is needed.
• Proficient in Microsoft Office suite of programs.
• Good verbal and written communication and presentation skills.
• Strong leadership to lead, guide and inspire the project team to produce quality work and stay committed to all deliverables.
• Business oriented, meticulous, and cost sensitive.
• Ability to analyse, solve problems and decision making.
• Strong organisational skills with a can-do attitude to always improve and initiate new ways of working to achieve results.

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

About our client: Our client is a leading international engineering consultancy.

*Please note that this role will be hired on a contract basis and will be seconded to our client's project*

Work Location: Tuas (company transport is provided in selected MRT stations)

Working days: 5.5 days

About the role:

· Assist Resident Engineer in daily close supervision and coordination duties

· Inspect and supervise Contractors’ works and tests to Approved Drawings and Specifications

· Keep quality records of all works, monitor and report on work progress

· Responsible for the consistency of quality assurance inspections and testing for works

· Implement quality assurance plan in a well-coordinated manner

· Coordinate with Contractors on execution of works.

About you:

· Degree in Electrical Engineering

· Registered as Resident Technical Officer with the Joint Accreditation Committee of the Institution of Engineers Singapore / Association of Consulting Engineers Singapore

· At least 5 years of relevant experience in quality assurance inspections on large infrastructure project, power, oil & gas or waste/water management projects in Singapore, particularly for power transformers, MV switchgears, EDG, MV VSD, LV VSD, distribution transformers, MV/LV busducts, LV switchgear, MCC, UPS and DC chargers. Knowledge of MV and LV power cable installations, control and instrument cablings.

· Site inspection experience in for electrical and instrumentation installations and commissioning.

· Analysis capability of rational of EICA installation

· Dealing with EPC contractors and report to lead EICA engineers on observations.

· Assist lead EICA engineer in daily site works and facilitate coordination with client.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA Licence Number: 94C3545

EA Personnel Name: Paola Jane Ofrasio Fajardo

EAP Personnel Registration Number: R1325507

Key Responsibilities:

• Design, develop, and maintain software components for our trading platform, including features related to OCBS, OTC, and spot trading.
• Implement risk management algorithms and tools to monitor and mitigate trading risks.
• Collaborate with cross-functional teams to integrate and optimize services using Java (8/11), Spring, Spring Boot, and Spring Cloud.
• Work with messaging systems such as Kafka, RabbitMQ, and SQS to facilitate real-time data processing and communication.
• Develop and optimize database schemas and queries using MySQL, Redis, and MongoDB to ensure efficient data retrieval and storage.
• Utilize Docker and Kubernetes (K8S) for containerization and orchestration of applications to enhance deployment processes.
• Work on smart contract development using Solidity and Hardhat, and collaborate with teams using Golang, Rust, C/C++, and Matlab for various trading algorithms.
• Conduct regular assessments of trading strategies and risk management frameworks to ensure robustness and compliance.
• Maintain comprehensive documentation of system architecture, APIs, and processes to facilitate knowledge sharing and onboarding.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degrees are a plus.
• 3 – 5 years of experience in software development, with a focus on financial or trading systems.
• Strong proficiency in Java (8/11) and Spring framework.
• Experience with blockchain technologies, particularly smart contracts (Solidity).
• Familiarity with trading concepts like OCBS, OTC, and risk management.
• Knowledge of containerization and orchestration using Docker and Kubernetes.
• Experience with databases such as MySQL, Redis, and MongoDB.
• Familiarity with messaging systems (Kafka, RabbitMQ, SQS).
• Understanding of algorithms for trading and risk management.
• Proficiency in additional programming languages such as Golang, Rust, C/C++, or Matlab.
• Previous experience in the cryptocurrency space is a mandatory.

Savita Rai

EA REG NO: R1873418

EA License No:23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

We’re looking for a Technical Account Manager

As a Technical Account Manager, you are responsible for the technical implementation of all projects assigned to you. You are the primary contact for the user on all technical matters, and you function as an intermediary between the user and the different departments within Skyline.

LET’S GET DOWN TO BUSINESS

A glimpse of.your [future]

Transparency is a key value here at Skyline. So let's forget about empty job titles or colorful descriptions for a moment and take a look at what you'd actually be doing here.

• You will acquire and maintain detailed knowledge of all DataMiner features.
• You will take ownership of the full technical implementation of your projects.
• You will become your customer’s primary contact for all technical matters related to your projects.
• You will have to fully understand all aspects related to the functional and technical specifications of your projects.
• You will ensure sufficient documentation of all technical requests to other Skyline departments to guarantee the efficient implementation of all technical aspects of your project.
• You will troubleshoot all technical issues that affect project delivery.
• You will perform quality assurance from a functional perspective on all technical features in your projects.
• You will create and maintain all required project documentation for acceptance, hand-over, and internal presentation procedures.
• You will identify potential commercial opportunities and notify the appropriate Sales Manager.

What skills.do you require?

No doubt you know your way around code. But let's dig a bit deeper into the various technical skills you'll need to get started as a Technical Account Manager.

• Profound knowledge of HFC broadband, IPTV, broadcast and satellite systems
• Profound knowledge of TCP/IP (firewalls, routers, …), multithreading, web services, and .Net Remoting
• Experience with HTML, XML, client-server systems and SNMP
• Familiar with software programming
• Strong affinity with MS Windows operating systems
• Knowledge of MySQL and Apache Cassandra is an asset

Your [competencies]

You'll be working in a highly technical environment prone to constant change and evolution. On top of that, you'll have to collaborate with a great many (marvelous) people. All very exciting! But it also calls for a special kind of mind- and skillset.

• You are a fast learner and adapt quickly to new situations.
• You have a positive can-do attitude.
• You are communicative and have effective interpersonal and organizational skills.
• You think logically and always keep the client's needs in mind.
• You have natural technical insight and are passionate about the benefits of software technology.
• You can work independently and prioritize tasks.
• You have good verbal and written communication skills in English and Chinese.
• You have a bachelor’s, master’s or doctorate degree in ICT, Software and/or Telecom.

OUR BENEFITS

What's in.it [for you]

Well-being & health

Your health & happiness are our number one priority. From ergonomic office spaces to prime health insurance plans, we’ve got you covered.

Postive impact

We are dedicated to making a lasting impact on the future, from local community initiatives to company-wide environmental programs.

Money & benefits

We offer financial peace of mind through competitive compensation and benefits like a mobile allowance.

Personal growth

Your future is really important to us. That’s why we support your personal development with continuous training & growth opportunities.

Flexibility & balance

You get the flexibility to work when & where you want. Or take time off when you need it. Because who knows you better than … you?

Close-knit community

We’ve got your back. You can always count on your fellow Skyliners for a helping hand, a good talk, and amazingly fun team events.

Job Description:

We are a dynamic software development company specializing in providing tailored internet solutions for e-commerce, finance, and other industries. We are seeking a skilled Senior Internet Application Product Manager with 3-6 years of experience to join our growing team.

The Senior Internet Application Product Manager will be responsible for guiding business teams in ensuring profitability and maximizing KPIs, while creating applications with excellent user experiences. He / She will work closely with overseas client’s business teams, data analytics, and marketing, with help from the Director of Product Management.

Key Responsibilities:

• Drive the development of the product strategy and roadmap working closely with Engineering and other cross-functional colleagues such as UX Design, Game Design, Data Science, UX Research, Marketing, etc.
• Use analytics and quantitative analysis to understand game performance, recommend A/B- test optimizations and provide input for improvements to increase user retention, engagement, and monetization
• Be part of a cross-disciplinary feature team to deliver exciting new experiences and features to our players. Help the team formulate hypotheses, deliver insights to inform the feature design and help set the feature goals.
• Work with Game Producers and Game Designers to provide product economy analysis, revenue optimization, feature recommendations, and ongoing live support for our games
• Work with Game Producers and Game Designers to deliver world-class live service content to improve the acquisition, engagement, and monetization of the product. Use live player data to inform the content cadence and merchandising strategy
• Leverage quantitative and qualitative analytics to monitor game performance, tune mechanics, and identify new opportunities and features to improve user retention, conversion, and monetization. Work closely with the Data team to utilize analytics driven designs and methodologies to the game development process

Requirements:

• Experience in product management within Finance or Games, Web3, SaaS environments
• Solid understanding of finance or game economies and monetization
• Realized 1 Mobile or similar finance or game title
• Experience using Excel or similar software
• Experience in a B2C product management environment where your consumer is the priority
• Experience developing finance app or video game roadmaps and visions
• Experience in planning and leading a product from planning to finish including live ops

Bonus Points:

• Passion for finance or games and the industry
• Mobile Experience
• Bachelor's degree – Computer Science / Electrical Engineering / Engineering OR MBA preferred

The Programme and Capability Development team serves as the resource, content and capability development unit within the Tripartite Alliance for Fair & Progressive Employment Practices (TAFEP).

The successful applicant will create content and programmes to engage employers to support them in the implementation of fair and progressive employment practices.

Job Responsibilities:

• Develop resources such as articles, tool kits, e-learning modules and publications;
• Conduct desktop research to analyse employment trends and update employment practices;
• Design polls, surveys and engage partners on research projects;
• Organise/support employer engagement programmes such as events, biennial Awards and conferences.

Job Requirements:

• Good written and communication skills to articulate key messages to target audience and stakeholders.
• Resourceful, able to multi-task and work independently. Experience in project management an advantage.
• Strong competency in MS Office software (MS Word, PowerPoint, Excel).
• IHRP certification/exposure to HR/employment issues such as workforce planning an development, employee engagement and other related areas preferred.

Kindly state your expected salary in your resume. The position offered will be commensurate with the candidate’s experience and suitability.

Bonus + Yearly Increment
Medical & Dental Benefits

Annual Leave

Woodlands

Non-Profit Organisation
5 Day Work Week

Job Description:

Youth Services supports individuals aged 11 to 21, with a mission to mentor and positively influence their lives. This includes building their resilience through supportive mentorship and empowering them to drive change in their communities.

Job Responsibilities:

Oversight of Strategic Initiatives:

• Direct and implement the organization's strategic plans to ensure they align with its mission.
• Develop a work plan for the department in alignment with organizational goals
• Implement changes to priority service areas for the department
• Oversee implementation of operational strategies for the department
• Lead resolution of operational issues within the department
• Develop service standards, performance indicators, and operating guidelines for the department
• Provide supervision and support to team members for crises and concerns faced by youths

Resource Oversight:

• Efficiently handle budgeting, capital, and staffing resources.
• Ensure resources are used effectively to achieve the organization's goals.

Building Partnerships:

• Establish and maintain collaborative relationships with other agencies and community groups.
• Enhance service delivery and broaden the organization's reach through these partnerships.

Governance and Operational Efficiency:

• Maintain compliance with governance policies and regulations.
• Supervise staff, conduct performance reviews, and ensure policies are followed to uphold operational standards.
• Assess capability gaps within the team
• Identify and oversee the implementation of management development and/or professional development programs for the team
• Conduct audits on service quality to ensure compliance with policies.

Staff Development:

• Create and manage professional development programs for employees.
• Ensure staff have the necessary training to support youth effectively.

Policy Enforcement:

• Develop and implement policies that align with the organization's objectives and ensure best practices are followed.
• Manage, deploy, and monitor the use of resources, drafting funding proposals for the delivery of services.

Requirements:

• Preferably with a Degree in Social Work/ Counselling/ Psychology
• Minimum 5 years prior experience in leadership and people management (Youth Sector or related fields)
• Independent, good communication and interpersonal skills
• A team player with passion in equipping and inspiring young lives.

Interested candidates please kindly send your updated CV to [email protected] or WhatsApp 89223320 to apply!

Cloud Recruitment Pte Ltd 23C1888 Cheralyn R23112542

TRANSCOSMOS ZERO is looking for a passionate and enthusiastic Technical Project Manager of IT system to join our growing team. This is an middle level role suitable for candidates looking to step into the Call Center industry.

Ability of close mutual work with Development Team in Vietnam is required for this position.

As a nature of business, especially a knowledge and exeprience in a Call Center Industory together with IT development project management experience are required. It's a rare, but a challenging position.

The ideal candidate will be responsible for

- Understanding the in-house Technical Guideline to support developers

- Supporting Developers and QCs as a Bridge Engineer

- day-to-day technical support and translation of IT techinical documents

- Having a strong understanding of our in-house tools and act as a key support to clients and internal teams in the APAC region with a strong knowledge of IT system, which is mainly call center system.

Requirement

- 5+ yrs experience in project management within a software development environment with project roadmap, project planning, project deliverables, and team management (especially offshore teams and onsite teams)

- MUST experience in Microservice Architecture and Highly Availability Architecture for Enterprise Workloads

- Experience in Web development (web application & web services) with Javascript Stacks (Node JS, Express JS, React JS, Vue JS, SQL, NoSQL)

- Experience in cloud development i.e AWS, GCP

- MUST Knowledge of Agile or Scrum environments

- Familiarity with common project management tools (Jira and Confluence)

- The ability to communicate technical information clearly to both technical and non-technical audiences

- Exeperience of the working in Call Center as operator and supervisor, or a strong understanding of Call Center Operation

Job Description:

1. Manage software configuration, integration and implementation for a number of key software such as CRM system, marketing analytics platform and other software tools
2. Critical conduit to business/ground users to ensure that the product is fit for business use
3. Handle multiple priorities, stakeholders and coordinate the flow of information critical to project delivery
4. Document project specifications, scope and track milestones achievement
5. Build SOPs for workflows within the SaaS product to train and support the operations team in property
6. Deliver project outcomes under deadlines
7. Troubleshoot and resolve any issues that may arise during the onboarding of new software systems by liaising with software support team
8. Do deep-dives and research to understand different software products/features, user pain point, and how to leverage on these products to solve them
9. Work with external software development company to customise and implement web apps based on our use cases.
10. Build interesting internal customised products (this can be low/no-code or coded) end to end if there are no suitable third party solutions available.
11. Conduct client-side UAT for all software integration, development or enhancement scope delivery
12. Conduct training and support for ground staff upon implementation
13. Develop framework to ensure continuous feedback loop from ground users back to software product team to sharpen product’s business fit
14. Oversee user experience and ensure that users are using the software correctly and optimally in a way that maximises business output
15. Conceptualise and adopt a big picture analysis of integration between different software and workflows that are aligned with business needs and ground operation
16. Participate in software procurement exercises to provide input and advisory to procurement team based on feedback from user, experience, and digital needs
17. Provide clear reporting to management on progress of project, software implementation, and user feedback
18. Have a clear overall plan on data to be extracted from these software and recommend meaningful steps to leverage on these data for business decisions.

Job Requirements:

1. Minimum 1 year of experience in relevant field
2. Bachelor's Degree in Computer Science or relevant field

Responsibilities

• Creation and maintenance of static data in Treasury systems. Static data includes set up of customer records, settlement instruction and instruments.
• Ensure team Service Level Agreements are met and all requests are completed accurately and timely
• Ensure a continued and effective on-going daily process when covering the duties of co-partner
• Support global entities’ static requests
• Check and prepare the section’s daily reports
• Attend to internal and external customers' queries
• Drives process improvement and system automation
• Ensure compliance to Department and Bank’s operational risk and regulatory requirements.

Skills/Requirement

· Good knowledge and understanding in treasury products or processing

· Good knowledge of MS Office Suite, including proficiency in Excel

· Meticulous and accurate in work

· Ability to focus on high quality work while under pressure

· At least 1 year of relevant experience in static data management preferred

· May need to work on weekends / SG public holidays (where required)

· Good knowledge of programming skills especially on C++