Total 3,642 support analyst job vacancies in Information Technology category in Singapore

Responsibilities

• Liaising with end-users, business partner and software vendor to define user requirements and system design specification.
• Designing, developing, testing and deploy new software to support business requirements.
• Providing application support and change management for existing application.
• Participate in innovation and implementing emerging technologies in the various application platforms.
• Reviewing software design architecture and updating technical documents.
• Server/database administration and maintenance.

Requirements

• Familiar with Software development lifecycle (SDLC).
• Capable to learn new IT application technology.
• Good analytical skill and programming skill.
• Experience with Syteline ERP system is an added point

Shift Type / Work Hours

Normal Shift (5 days work week)

7.50am to 4.55pm

Benefits

1 Company transport provided at designated pick-up points island-wide.

2 Medical insurance and dental coverage.

3 In-house canteen at subsidized prices.

Please visit our corporate website for more information on Seiko Epson Corporation

• Provide onsite technical support for end user services, including troubleshooting, problem identification, rectification, and escalation.

• Offer support for hardware components such as desktops, notebooks, printers, and scanners.

• Perform installation, re-installation, troubleshooting, and reconfiguration of Microsoft Windows and Microsoft applications found on Desktop PCs and Notebook PCs. Examples of such software include Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc. Install Apple iPad software.

• Assist with queries, escalation, problem determination, resolution, and MAC (move, add, and change) activities.

• Perform printer maintenance.

• Tackle and resolve complex calls or tasks that other engineers were unable to resolve.
• Provide exceptional customer service.

• Good to have Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Good in Installation, Setup and configuration
• Windows OS (preferable Windows 10)

#desktopsupport #technicalsupport #itengineer #itsupport #singaporejobs #Desktopengineer #Ittechnician

- At least 6 years working experience in systems analysis, systems design, systems development, and systems quality assurance.

- Ability to work independently in gathering requirements from users, designing, implementing, and maintaining application systems.

- Relevant working experience in the following platforms and programming languages (for the support of the Statistical Systems):

i) IBM Mainframe MVS/ESA

ii) Easytrieve Plus

iii) SAS

iv) Teradata

v) Microsoft SQL Server

vi) Microsoft SQL DTS/SSIS

- Relevant working experience (for support of the statistical systems):

i) To service ad-hoc and urgent statistical requests

ii) To maintain/enhance the statistical and survey systems

iii) Data warehouse projects

- Relevant working experience in the following platforms and programming languages (for the support of the data warehouse):

i) IBM Mainframe MVS/ESA

ii) SAS

iii) Teradata

iv) Microsoft SQL Server

v) Microsoft SQL DTS/SSIS

vi) Tableau

vii) Informatica PowerCenter

- Relevant working experience (for the support of the data warehouse):

i) Data warehouse design, development, and its maintenance

ii) Data loading and its process

iii) Data model and the use of data modeling tool

- Good communication and writing skills.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Scope of Work

Work in the development team to:

• Maintain and enhance the application which includes implementing new enhancements to the applications, troubleshoot live issues to identify causes of the problems, and providing workable solutions to fix the issues.

• Design and develop the application according to the specifications provided.

• Perform design, programming, integration, system testing, assist users in User Acceptance Test (UAT), and documentation in compliance with Quality Management System.

• See-through all enhancements and fixes to ensure they are properly deployed to the testing and live environment within the agreed time. That includes working with the end-users, server administrators, database administrators, and system analysts supporting the IT systems.

Critical Requirements

• a) Must have at least 3 years of good working knowledge in the following areas:

• J2EE, Struts, Weblogic

• JSP, JavaScript, JQuery, AJAX/JSON

• Oracle 12C and Oracle 11g R2, PL/SQL

• ALM

• b) Must have good communication skills and the ability to:

• Understand and communicate in English, in speech, and in writing.

• Work with other members in a dynamic and fast-moving team.

• Work independently with minimum supervision.

Other Requirements

It will be advantageous to have good working knowledge in the following areas:

• Development experience using Azure App Services, Spring Cloud, Tomcat, MS SQL, Azure DevOps

• Spring MVC, Hibernate

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Tech Business Analyst (Permanent position)

Summary:

You will play a critical role in bridging the gap between our client's business needs and our development team. Your primary responsibility will be to translate user requirements into comprehensive technical specifications, ensuring effective communication and alignment between stakeholders and the development team.

Responsibilities:

• Work closely with various stakeholders/end-users to gather and analyze business requirements.
• Translate user requirements into detailed technical requirements specifications, and act as a liaison between business stakeholders and the development team, ensuring effective communication and understanding of requirements.
• Participate in project planning, estimation, and prioritization activities, providing valuable insights on technical and functional aspects.
• Conduct in-depth analysis of existing systems and processes, identifying areas for optimization and improvement.
• Perform feasibility studies and impact assessments to evaluate proposed solutions and make recommendations to stakeholders.
• Conduct user acceptance testing (UAT) to validate and verify that developed solutions meet the defined requirements.

Ideal candidates are:

• Singaporean citizens
• Proven experience (minimally 3- 5 years) as a Tech Business Analyst supporting the full SDLC lifecycle in large-scale projects - must have gone through data migration/system migration processes.
• Prior experience working in an IT/software development company or a client-facing consulting role (vendor) environment is an added advantage.
• Hands-on experience with relevant tools and technologies, such as JIRA, Confluence, or similar project management and collaboration platforms and software development methodologies and practices, such as Agile or Scrum.
• Strong analytical and problem-solving skills, with the ability to break down complex concepts and communicate them effectively.
• Strong organizational skills and the ability to manage multiple projects and priorities simultaneously.
• Excellent written and verbal communication skills.
• Degree holder in IT, Computer Science or related field is preferred.

How to apply? Interested candidates may click on Apply Now or send their CVs to [email protected] for a confidential chat.

We can't wait to hear from you however only shortlisted candidates will be called.

EnviroDynamics Solutions Pte Ltd | EA License No.: 12C6285

Ben Villordon | EA Personnel Reg No.: R23115749

We are seeking a dynamic and motivated individual to join our team as a Junior Technical Support Specialist with a focus on customer support. The ideal candidate will play a crucial role in assisting customers with technical issues, ensuring their satisfaction, and providing excellent customer service.

Responsibilities:

• Provide technical support to customers via phone, email, and chat channels.
• Assist customers with troubleshooting, diagnosing, and resolving technical issues related to our products or services.
• Collaborate with cross-functional teams to address complex technical problems and escalate issues when necessary.
• Communicate technical information in a clear and understandable manner to non-technical customers.
• Maintain accurate records of customer interactions, technical issues, and solutions.
• Follow established processes and procedures for documenting and resolving technical support cases.
• Assist in creating and updating technical support documentation, FAQs, and knowledge base articles.
• Stay updated on product knowledge, new releases, and technical advancements to provide accurate information to customers.
• Collaborate with the customer support team to ensure a seamless and positive customer experience.
• Strive to achieve and exceed customer satisfaction goals.

Requirements:

• Previous experience in a technical support or customer support role is preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• Familiarity with technical support tools and software.
• Basic understanding of networking, software applications, and troubleshooting methodologies.
• Positive attitude and eagerness to learn and adapt.
• Flexibility to work during weekends and holidays if required.

The Application Support team is the backbone of technical support for front office and post-trade applications, covering everything from trade capture to market data, settlement, and clearing systems, including client applications. We are looking for a dedicated invidual who can own issues, provide top-notch procedural and technical support to diverse teams, and collaborate seamlessly with internal and external stakeholders.

This is a great opportunity to work with a high-performing team in one of the fastest growing Financial Service institutions.

Duties:

• Provide support for all Trading & Back Office Platforms to both internal and external client base
• Support of Business users offering 1st, 2nd and 3rd line support
• Manage vendor system upgrades and implementation
• Manage exchange relationships and project manage mandatory upgrades
• Create and deploy PowerShell scripts providing a range of business functions
• Technical client on-boarding
• New system analysis and implementation
• Exchange reporting & Compliance audits
• High Frequency trading platform knowledge and expertise
• Consultative sales support
• Incident management per ITIL standards
• Process & trading system documentation – produce and regularly maintain to high standard
• Monthly transactional and volume reporting across all systems
• Liaison between technology dept. and business groups to communicate system changes
• Manage client technical requirements within the technology department
• Workflow and prioritisation awareness ensuring active tasks retain focus
• The Company may require you to carry out other duties from time to time

Key Technologies and Skills:

• 3 years’ experience gained in a Financial Services background, ideally banking.
• Ability to build strong relationship with Application Development Teams and Business sponsors
• General front to back knowledge of the flow for trading/clearing/operational process in settlement of futures and OTC Energy trades
• Good knowledge of server-side infrastructure and admin tools to include the following systems TT, Stellar, Deltix, ATEO, IBM MQ/Algorithmics & RANTask
• Good working knowledge of Fix Messaging protocol with at least 2 years support experience
• Strong background in Windows, Linux/Unix OS, including SQL & Oracle database architecture
• Good knowledge of market connectivity protocols for key global derivative, commodity, cash and equity markets
• Good experience in exchange and vendor management with a view to project manage exchange/system critical upgrades
• At least 1 years’ experience in technical onboarding of new API’s & systems
• Prior experience in a consultative sales support role, liaising directly with clients in a technical capacity
• Proven ability to show a proactiveness in picking up issues and improving existing processes

Apply Now!

For more information about the role, please feel free to reach out to our recruitment specialist Joycelyn Ng <[email protected]>.

Summary

• Perm role comes with comprehensive benefits (Annual leave, VB (twice a year), medical benefits, etc
• Working days & hours: Monday to Friday 830am-530pm
• Reporting to IT Manager

Roles & Responsibilities

• Assist in IT strategies including application system (Navision), and infrastructure to support the Business Unit.
• Analyze, design, program, test, document and maintain IT systems or applications which align with business needs by using SQL script/other software tools.
• Responsible to ensure the accuracy of all necessary analysis tools and report that provide to management for analysis in optimal decision-making.
• Administer the launching of new frontend or backend systems, IT relevant projects, resources and vendor management.
• To ensure that the communication links between the various offices and stores are in optimal working condition, including maintaining and managing an effective fault reporting system.
• To maintain and ensure system security and data integrity.
• Maintenance of all software and IT related warranty and licenses used by the company.
• Administer and maintain LAN/WAN infrastructure on routers, wireless AP, IP Phone and firewall.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Implement change requests and application enhancement to the ERP system.

Requirements:

• Possess min Diploma or Degree
• Possess minimum 3-5 years of experience in the NAVISION and ERP applications and systems
• Knowledge and experience with Microsoft SQL Server

How to Apply:

Interested applicants, please send your resume to [email protected] or press "apply now"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (Reg No: R1219651)

We have partnered with a growing maritime technology company to find an Network Support Engineer, who will be responsible for technical support of the existing clients, dealing with exciting network related cutting edge technologies. You'd be joining an international European company with great culture and supportive environment (e.g. generous leave benefits).

Responsibilities:

• Provide excellent customer service and promotes this idea throughout the organization. The goal is to increase customer satisfaction, loyalty, retention and meet their expectations,
• Provide 1st and 2nd lvl technical support to the clients troubleshooting technical issues predominantly through phone call and email,
• Monitoring smooth operation of company's solutions ensuring full utilization of the product,
• Help customers understand the best ways to utilise our products, based on their business needs
• Provide and manage feedback to various internal customer teams to improve customer experience

Requirements:

• Comprehensive understanding of troubleshooting networking technology related to operating systems, hardware, email protocols and firewall
• Any professional certifications such as CCNA or equivalent would be a plus. Similarly any exposure to the maritime industry is nice to have, but not necessary.

If you'd like to hear more, please apply and/or contact us at:

www.holloberg.com

Business Registration No: 201805144D

EA Registration No: R1653145

License No: 18C9522

About Us:

We develop comprehensive software products and solutions ranging from IT consultancy to infrastructure and hardware setup to optimise customers' experiences. To establish ourselves as a leading provider of applications and healthcare support services for the Asian market, and partner healthcare customers to build a safe medical environment for all.

We are driven by our group philosophy as defined below:

1. Provide the best to our customers through a service-oriented culture

2. Create new value through innovation

3. Realise greater possibilities through advanced technology

Roles and Responsibilities:

• Responsible for providing technical assistance and support related to computer systems, applications, hardware or software testing
• Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution
• Provide technical assistance and support for incoming queries and issues related to computer, systems, software, applications, and hardware
• Respond to queries either in person or over the phone
• Write training manuals
• Maintain daily performance of computer and application systems
• Respond to email messages for customers seeking help
• Ask questions to determine nature of problem
• Walk customer through problem-solving process
• Install, modify, and repair applications and computer hardware and software
• Run diagnostic programs to resolve problems
• Are required to apply information security in accordance with the established policies and procedures of the organization.

Requirements:

• Diploma or Certificate in IT/Computer Engineering with 1-2 years of working experience in technical support
• Experience in basic networking support
• Experience in supporting OS platforms such as Windows 10 and MS Office applications
• Prefer candidates who are resourceful, good working attitude & takes initiative
• Good communication skills and administrative skills

Responsibilities:

• Collaborate with clients, stakeholders, and end-users to gather and analyze business requirements, ensuring a thorough understanding of project objectives.
• Translate business requirements into clear and detailed technical specifications, providing guidance and support to the development team throughout the software development lifecycle.
• Conduct in-depth analysis of existing systems and processes, identifying areas for optimization and improvement.
• Define and document functional and non-functional requirements, ensuring they align with business goals and objectives.
• Perform feasibility studies and impact assessments to evaluate proposed solutions and make recommendations to stakeholders.
• Collaborate with developers, designers, and QA teams to clarify requirements, resolve any ambiguities, and ensure accurate implementation.
• Participate in project planning, estimation, and prioritization activities, providing valuable insights on technical and functional aspects.
• Conduct user acceptance testing (UAT) to validate and verify that developed solutions meet the defined requirements.

Requirement:

• Bachelor's degree in Computer Science, Information Systems, or a related field with 3 to 5 years of experience as a Technical Business Analyst or a related role.
• Experience working in an IT/software development company or in a client-facing consulting role.
• Familiarity with relevant tools and technologies, such as JIRA, Confluence, or similar project management and collaboration platforms.
• Proven experience as a Business Analyst or similar role, with a focus on translating user requirements into technical specifications.
• Strong analytical and problem-solving skills, with the ability to break down complex concepts and communicate them effectively.
• Excellent written and verbal communication skills, with the ability to interact with both technical and non-technical stakeholders.
• Familiarity with software development methodologies and practices, such as Agile or Scrum.
• Strong organizational skills and the ability to manage multiple projects and priorities simultaneously.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

We are looking to build a team of Data Business Analysts who can act as a bridge between technology and business to work on data solutions. If you are a self-starter who looks at data as both science and art and enjoys partnering with both business and technology to drive tangible business outcomes, we welcome you to apply for the role.

Responsibilities:

• Work with Business Stakeholders, Project Managers and Technology teams to assist in the implementation and maintenance of data projects.

• Work with business stakeholders to understand business requirements and translate business requirements into data requirements.

• Conduct data mapping workshops with technology teams and business stakeholders to source for required data.

• Create validation datasets for business stakeholders to ensure requirements are met.

• Provide ETL team with clear understanding of data mapping and discuss on potential code optimisation.

• Work with business stakeholders to come up with data quality rules.

• Engage with both business and technology stakeholders during testing, driving defect investigation and resolution.

• Support change requests by assessing impact on downstream processes and driving required changes in mapping.

• Support documentation of data-related artefacts required for compliance with data governance.

Experience / Skills:

• Good communication skills and experience in collaborating with different team members from business and technology.

• Good understanding of enterprise applications, business processes and business requirement analysis.

• Analytical, detail-oriented, ability to manage timelines and adapt to project needs.

• Work experience in regulatory reporting projects such as IFRS 4, IFRS 17, BCBS 239 etc. is added advantage.

• Advanced proficiency in SQL, or any other data querying language.

• Advanced proficiency in Microsoft Excel.

• Proficient knowledge of Tableau, Power BI, or other business intelligence tools.

• Insurance domain knowledge is an added advantage.

Qualification:

• Degree in Maths / Statistics / Analytics / Technology / Business or a relevant discipline.

• 3 to 5 years of experience in a business analyst or data analyst role working with business stakeholders.

• Working experience in at least one project related to business intelligence, reporting or data warehousing.

• Having 1 or more of the following experiences:

o Working knowledge in database and system design.

o Working knowledge about querying data, data visualization and data analysis.

o Performed in the role of a business analyst in analytics or reporting capacity.

Our client is an established bank in the global market. We are looking for suitable candidates to join them as a Senior Software Support Specialist

Job Description

• Undertake the necessary Requirement analysis independently for all change requests and enhancements
• Design the application, data-model, customizations and dashboard visualizations.
• Responsible for development and troubleshooting on Tableau applications.
• Perform source data profiling and analysis.
• Ensure end-to-end deployment using CICD pipelines for automated deployments
• Fine tune applications and systems for high performance and higher volume throughput.
• Participate in Agile Sprints and perform the necessary tasks like estimation, backlog refinement, scrum calls and sprint demo.
• Good communication skills necessary to engage with clients and the rest of the dev team effectively

Requirements

• Strong hands-on experience in Tableau – scripting and report development. Extensive knowledge about Tableau Architecture
• Strong knowledge in SQL (Oracle, Sybase)
• Background in data warehouse design (e.g. dimensional modeling) and data mining.
• Knowledge of development of Tableau dashboards integrating data from Hadoop ecosystem is preferable.
• Familiar with installation, configuration and tuning of server parameters.
• Knowledge of performance tuning measures and caching on Tableau
• Knowledge of any other BI tool/ETL tool will be advantageous.
• Project management skills- Ability to drive projects end-to-end
• Experience building intuitive and actionable dashboards and data visualizations that drive business decisions.

Interested candidates may apply through the application system. We regret to inform only shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.

• Responsible to collect business requirements and translate them into functional requirement specifications.
• Manage the SDLC of assigned projects from initialization to closure.
• Liaise with vendors to ensure successful software system delivery and technical feasibility.

Requirements:

• Degree in Computer Science or the equivalent
• At least 2 years of experience in software development and maintaining web and mobile applications.
• Proficient in frameworks such as Angular, Spring Boot and in Unix/Linux based environment.
• Strong knowledge in programming such as Java, JavaScript, Angular, Unix Shell Scripting and relational databases and related scripting such as Oracle, SQL, mySQL.
• Willing to take a contract role with a possibility of conversion to permanent.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Maintenance Engineer

Responsibilities

· Involve in one or more teams in supporting and maintaining systems, up and running smoothly

· Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement

· Operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders

· Perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures

· Carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of equipment/module/component at sites and/or workshop

· Liaison with procurement and equipment vendors

· Perform 24/7 off-site standby for fault activation after office hours

· Arrange and attend monthly meeting with customers

· Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management

· Provide solutions to technical problem associate with electronic systems

· Perform MS Windows / Symantec patching or updating

· Support in Vulnerability assessment and tracking

Requirements

· Diploma in Electronics/Mechatronics/Computer / Electrical Engineering in Windows OS Knowledge or equivalent

· Minimum of 2-3-year experience in a similar engineering-related capacity

· Knowledge in manage network / systems backup & restore

· Servers, Workstations, Fibre optic measurement, Network equipment with CCNA is a plus

· Positive work ethics and team player

· Takes ownership of responsibilities

· Work location at Ang Mo Kio

· Require to travel to sites for work

· Singaporeans Only

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Technical & Application Support | M&E / E&E / E&I | Bukit Batok

Mon to Fri 9am to 6pm + OT depends on project

$2500 to $3500 before bonuses and commission

Bukit Batok - Wcega Tower

Requirements

With M&E or E&E or E&I background.

Role description

Provide technical support, maintenance and servicing/repairing of equipment, instruments, and systems at site.

Perform on-site installation and setup of equipment and systems with strong competent skills.

Assist devices checking, technical demo, testing & training for customers.

Checking technical specification, documentation and drawings plus prewire.

Understand application process flow, to provide service to users by promptly responding to their queries, with necessary evaluation and prioritization.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 5000 employees spread across 26 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

We're looking for an experienced Application Production Support Analyst to provide Application Production Support for worldwide Supply Chain and Trade Finance applications within Asia Pacific:

1. Be a team member of L2 Production Support team located across Singapore, Hong Kong and India to ensure 24 * 7 worldwide production support.
2. Provide worldwide application production support for Supply Chain and regional support for Trade Finance systems within Asia Pacific.
3. Independently debug and propose resolution/work-around for complex production issues.
4. Ensure root cause analysis is performed where necessary and manage resulting action items to completion.
5. Coordinate across various teams to effectively manage production issues and maintenance activities.
6. Respond to User Requests, Incidents and follow up on Problems in a timely manner.
7. Ensure issues are reported, tracked, followed up and escalated timely.
8. Resolve or coordinate the resolution of issues with other internal teams and / or vendor.
9. Coordinate and follow up with Application Development teams to ensure permanent fix is prioritized, planned, and delivered.
10. Communicate and provide status updates on issues to business users, management team and other stakeholders.
11. Contribute to preventive system monitoring and alerting, where appropriate.
12. Support Change Management process and application releases.
13. Plan and Support Disaster Recovery Test, Live Play and Business Continuity activities.
14. Support IT Security activities e.g. health checks after security patches.
15. Support End-of-Day and End-of-Month overnight batch runs.
16. Perform and coordinate regular maintenance activities.
17. Document operation procedures, contribute to knowledge base and cross train other team members to build up functional and technical expertise.
18. Analyze and challenge existing support processes to achieve continuous improvement

Key Responsibilities:

1. Incidents resolution & Request Handling.

2. Preventive maintenance.

3. Pro-active actions / measures to limit corrective maintenance activities.

4. Knowledgebase creation & maintenance

Requirements:

• >3+ years exp L2 Application Production Support profiles with banking experience
• Competent level of expertise in ORACLE PL/SQL.
• Good technical troubleshooting & debugging skills and familiarity with Unix/Linux commands
• Must possess a good understanding of JAVA/J2EE web-based applications including a good appreciation of the infrastructural setup required for such applications
• Experience in supporting Supply Chain and Trade Finance applications.
• Good understanding and experience in ITIL concepts.
• Experience working with various technologies and tools e.g. Firewalls, AVI Load Balancer, Web Servers, Reverse Proxy (Apache), Single-Sign-On, Websphere, JBOSS, Tomcat, Tibco, Oracle database, MS SQL, SSRS, Java, OpenAPI, Linux, Windows, CFT, SFTP, MQ series, Autosys, Geneos, Dynatrace, Jenkins, etc.
• Good understanding of Security Practices and Cryptography, eg. CAs and PKI, Keys and Certificates, SSL/TLS, PGP, etc.
• ITSM tool: ServiceNow
• Database performance & SQL tuning experience is a plus.
• Experience with release and patch deployment, hands on experience of IBM WebSphere deployment is an advantage.

An award-winning full service law firm, Allen & Gledhill LLP has been providing legal services to premier clients since 1902. One of the largest law firms in Singapore and South-east Asia, Allen & Gledhill counts among its clients some of the most well-known local and multinational companies and financial institutions. We have the following position for a highly motivated and committed individual to join our Firm:

Job Responsibilities:

• Responsible for the full software development life cycle – planning, developing, testing, implementation, integration and documentation
• Responsible for supporting day-to-day operations and managing projects concurrently
• Support and maintain software applications and databases
• Liaising with business users to perform analysis of business requirements and to formulate solutions based on existing products and tech stack or to introduce new legal tech solutions
• Keep up to date on the latest industry trends in the technologies

Job Requirements:

• Degree holder in Information Systems, Information Technology, Computer Science or equivalent
• Minimum 3 years of related working experience
• Experience in Microsoft SQL, Microsoft Power BI, ASP.NET, C#, Core/MVC, SharePoint, BizTalk
• Experience in working with Practice Management System, Document Management System, SharePoint, Mobile application development or low code platform will be an advantage
• Possess good analytical and problem-solving skills
• Good interpersonal skills and and a self-motivated team player, capable of working with minimal supervision
• Strong interest in the legal domain and in legal tech products

You will be part of the project team for the Data statistic department.

6 months contract extendable with good performance!

Good start for your career advancement!

Monday - Friday, Central Location

Salary $2,300

Job Description

• Support survey design team in survey preparation and system matters.
• Conduct check on survey and system data.
• Data entry and compile documentation.
• Conduct basic user testing.
• Any other ad-hoc duties as required by the team.

Job Requirement

• Minimum Diploma in IT, Data, Engineering related fields preferred
• Basic coding background will be useful

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1766716 (Ng Yi Ling)

System Engineer / Technical Support

Our Esteemed and Reputable Client is looking for an System Engineer / Technical Support.

Requirements:

• Proficient in handling IT System, Server and Network Support.

• Good in managing MS Active Directory, Hyper- V, Virtualisation, Cisco Network and Windows.

• Good in handling VM Ware, Network Administration and System Support.

• Proficient in Virtualisation, VM Ware, System, Server and Network management..

• User’s support and handling supporting enquiries.

• Good in system troubleshooting, deployment and implementation.

• Experience in Enterprise Server Configuration, System Design and Troubleshooting.

• Experience in handling Project Activities.

• Min. 2 years IT System, Virtualisation, Server, Windows and Network experience.

• Min. Diploma/ Degree in any related discipline.

• Strong communication and persuasion skills

• Team player with strong organization and people management skills

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Working hours: 8:30am – 6pm (Monday – Friday)

• Company located at Jurong East

• Well Established Telecommunications Equipment Company

• AWS + Variable Bonus + Excellent Benefits

Job Scope

• Work with Regional Sales Manager to provide engineering support to customers
• Provide technical assistance to customers
• Conduct product presentation, demonstrations and training
• Work with channel partners to understand customer requirements and provide technical sales support
• Assist in tender preparation, project order fulfilment and project management
• Other ad-hoc duties

Requirement

• NITEC / Diploma in Electronics / IT Engineering or equivalent
• 1 – 3 years of relevant working experiences in technical support role
• Knowledge of RF/Telecommunication/GSM skills is an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $5000 - $7000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Clementi
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm

Job Responsibilities:

• Lead, train, and manage a team of technical professionals (project and system engineers) to provide Project Management, System commissioning, technical support, and Pre-sales to satisfy customer’s requirement and achieve company’s objective
• Provide guidance and mentorship to team members, fostering a collaborative and innovative work environment
• Effectively allocate tasks and responsibilities among team members based on their skills and expertise
• Establish clear communication channels within the team. Ensure that team members are kept informed about project updates, organization changes, and any other relevant information
• Conduct performance evaluations, set goals and provide feedback to team member to enhance their performance and career development
• Collaborate with other departments, such as Sales, Operations, Service, IT, Finance & Admin to ensure alignment and coordination of technical activities with overall business objectives
• To evaluate new products/system to assess its suitability to be included in the new product and service packages for promotion to customers
• To assist Sales Dept in the Pre-sales and tender bidding to secure new jobs
• To manage purchasing of equipment and company’s equipment and inventory
• Preparation of project budgets and proposals for capital expenditure and investments in equipment, systems, or other assets and resources
• To monitor performance of Sub-contractors to meet customers’ expectations with enforcement of Sub-contractor Control Procedure stipulated in ISO9002 procedure
• Ensure systems and processes comply with workplace safety and health regulatory requirements
• Ensure that customer quality specifications are constantly met
• Any other ad hoc duties as assigned

Job Requirements:

• Possess minimum Degree in Electrical & Electronics Engineering or equivalent qualifications
• Possess at least 3-5 years of relevant working experience in Security Industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.

The NSS Technical Support Executive is responsible for providing effective IT/AV technical support role, in relation to the generic desktop/ laptop PCs, mobile devices, Audio Visual (AV) equipment, as well as NTU campus software. This includes problem diagnosis, configuration, installation, and general troubleshooting of IT/AV systems and applications, adhering closely to the Service Levels Agreements (SLAs) and policies set by the organization.

Responsibilities:

• Provide on-site Level 1 & 2 Support in relation to IT/AV- related service disruptions at the Common Teaching Facilities (Lecture Theatres, Tutorial Rooms and Meeting Rooms), One Stop Tech Lounge and Schools/Faculties.

• Diagnose and troubleshoot IT/AV equipment faults and application errors, to restore service provision.

• Troubleshoot technical problems of low to medium complexity, resolution to resolve these incidents.

• Assist in replacing generic IT/AV equipment parts and peripheral components for servicing, as required, and liaising with multiple vendors.

• Provide IT/AV technical support as assigned, in response to ad-hoc manpower request from Local Units (including providing AV support for events, video conference/ meeting/ interview support).

• Respond to all technical emergencies raised by NSS Service Desk.

• Provide face to face IT support by appointment at One Stop Tech Lounge.

• Facilitate processing and tracking of other administrative activities.

• Document IT/AV related problems and resolution procedures in Knowledge Base for future reference.

• Maintain technical documentation related to configuration of IT/AV equipment and components.

• Carry out Asset management in accordance with NTU policy and procedures. Keep track of the IT/AV asset movements at the respective storeroom locations.

Requirements:

• Minimum GCE “A”-levels / Diploma in Information Technology with 2 years of relevant working experience

• Proficient in problem diagnostics and resolution, with the ability to work autonomously

• Good working knowledge on desktop operating systems including Windows 10 and above, Macintosh OS, and associated generic applications

• Working knowledge on other IT domains, including software, hardware, servers and network operations

• Working knowledge in handling/operations on audio/video equipment and its infrastructure

• Preferred experience on programming, ServiceNow, data integration and ITIL Certified

☑ AWS + Performance Bonus

☑ Family Friendly Environment

☑ Near MRT

Job Description:

• Responsible for assessing IT applications, determining problems and provide solutions
• Upgrading & maintaining of IT applications
• Assist in future improvements to the IT system

Requirements:

• At least a Diploma in computer science/IT or related certifications
• At least 3 years of relevant experience.
• Those with more experience will be considered for senior/management roles

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 14C7092

EA Registration Number | R1766892

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Key Job Duties:

• Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems.
• Experience with Agile Sprint, Agile Ceremonies, Sprint Planning and Execution.
• Must have recent working experience in ALM (Application Lifecycle Management) for at least 5 years.
• 3+ years current working in Traceability Matrix (RTM) is required and a must.
• Experience to Read the User Stories to prepare the Test Scenarios and Test cases along with test data preparation.
• Good to have knowledge in Java
• Participate SIT and UAT UST walkthrough along with Tribe Team to provide high level requirement.
• Postman API testing tool experience required for at least 2+ years.
• Perform In Dev Test Web, Mobile and Tablet execution by following the test scenarios/cases in excel sheet based on UST acceptance criteria's.
• Experience with Selenium, Sprint Planning and Execution is a must (1+ year)
• Conduct PO Demo to walkthrough against tested UST acceptance criteria and make sure DEMO successful.
• Communicate the UST release notes to SIT team along with latest build Info and based on PO Demo (Definition of Done)
• JIRA retest support raised by SIT and UAT after Fix along with development fix follow-ups.
• Track the identified issues through excel or Confluence.