Total 3,642 support analyst job vacancies in Information Technology category in Singapore

2025 APAC Graduate Programme – Global Markets

Our two-year graduate programme is designed to provide you with first class training and immediate responsibility, it gives you the support and development you need to start a successful career in financial services.

For: Final year students or recent graduates with a bachelor’s or master’s degree in any disciplines from a recognized university

Duration: 24 months

Streams: Structuring

Start date: January, April or July 2025 depends on graduation date

We encourage you to apply for your program of choice as soon as possible, as we recruit on a rolling basis and may close applications before the advertised date, if all vacancies are filled.

Who can apply?

To be considered for the placement, you will:

• Apply as a recent graduate, final year undergraduate, or master’s student in any discipline;
• Possess GPA of 3.3 out of 4.0 or above (or equivalent) in any discipline;
• Have to be fluent in spoken and written English (additional languages are an advantage); and
• Demonstrate methodical, logical, solution-driven thinking, with commercial awareness and a keen interest in latest finance topics as well as market trends.

Candidates with more than one application will not be processed – You are encouraged to review the different business lines and working locations before applying.

What you can expect?

Induction

You will be provided with a comprehensive induction, where you will be immersed in group training and discover more about the BNP Paribas Group.

Training

From day one, you will start your business specific technical and financial training, alongside personal skills development aimed at equipping you with the knowledge you need to get you the best possible start in your career. Working alongside our teams of industry leading specialists, you will gain on-the-job training throughout your two-year programme taking you along a development path to build your expertise and broaden your base of skills. You will also have the chance to experience other parts of the business through cross-entity projects, which will help you understand how we approach complex work and give you the chance to develop a strong internal network.

Mentor & Buddy

Throughout the programme, you will be mentored by experienced managers and team members, as well as pairing with a buddy from our early career cohorts who will make sure you are getting everything you need to grow.

What you will do?

As a Structuring Analyst, you will:

• Participate in creation and promotion of new products matching changing market conditions and client needs;
• Assist with pricing and executing complex transactions on designing marketing derivatives;
• Develop tools and frameworks for risk analysis in order to identify new opportunities arising from market and regulatory changes.

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

BNP Paribas MixCity which fosters better representation of women at all levels of the organization

Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas

More information

BNP Paribas - Diversity & Inclusion Journey

BNP Paribas - The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Job Description

We are seeking a Technical Support Assisitant with a background in AI, Computer Science, or Programming to join our team.

This individual will undergo comprehensive training to gain in-depth knowledge of AI/Robotics’s products and act as the primary technical support resource for customers. The role involves providing hands-on training, troubleshooting issues, and serving as a liaison between our customers and technical teams. Additionally, this position will contribute to the development of educational content, ensuring that our products can be effectively integrated into the learning process.

Key Responsibilities:

• Product Expertise

• Customer Training and Support

• Curriculum and Content Development

Qualifications and Skills:

• Background in AI, Computer Science, or Programming (Degree preferred)

• Proven experience in technical support, customer service, or educational technology roles.

• Strong problem-solving skills, with a technical and customer-focused mindset.

• Excellent communication skills for effectively conducting training and support sessions.

• Familiarity with the AI, STEAM, programming education, and open-source hardware industries.

• Proficiency in graphical programming software, with knowledge of Python, C/C++, and ROS as a plus.

Preferred Experience:

• Experience with educational institutions or tech products for learning environments is a plus.

• Prior experience in curriculum development or technical writing is an advantage.

The applicant is responsible for supporting the effective planning, reporting, and financial oversight of the Technology Group (TG) projects and initiatives. This role focuses on driving governance processes, ensuring alignment between strategic IT plans, and maintaining robust financial management practices. The individual will work closely with internal teams to execute financial reporting, project planning, and budgeting activities across the organisation

Responsibilities

1. IT Planning & Governance

• Project Pipeline and Portfolio Management: Support the development and reporting of the TG project pipeline,

including tracking and analysing project performance and key deliverables.

• Business-As-Usual (BAU) Reporting: Assist in preparing BAU performance reports for ongoing TG initiatives and align with overall strategic goals.

• Manpower Planning: Contribute to manpower planning processes, ensuring adequate staffing for IT projects and initiatives based on current and future needs.

• Transformation Office Support: Assist in activities related to the TG Transformation Office, helping to align project governance with the Digital Government Blueprint and other long-term strategic plans.

• Governance Frameworks: Assist in the implementation of IT governance frameworks to ensure compliance with organisational policies and standards.

2. IT Financial Management

• Budgeting and Financial Planning: Support the preparation of TG’s annual financial budget, working with divisions to ensure accurate forecasting of project costs and IT resource allocation.

• Financial Reporting: Assist in tracking financial performance across TG projects, including monthly and quarterly reporting on expenses, revenue, and capital expenditures.

• Asset Ownership and Management: Support the implementation of TG’s asset ownership framework, tracking and managing IT assets, ensuring accurate financial records are maintained.

• Workday Data Management: Assist in the management and maintenance of the TG Workday data management framework, ensuring financial data is accurate, updated, and aligned with TG project objectives.

• Expense Tracking and Forecasting: Collaborate with divisions to execute monthly financial forecasts, tracking variances and ensuring budget adherence.

Requirements:

• Min. 5 years of experience in IT governance, project planning, or financial management.

• Strong understanding of IT project planning, governance frameworks, and financial reporting.

• Experience in financial budgeting, expense tracking, and project portfolio management.

• Familiarity with financial and resource management tools (e.g., Workday) and IT budgeting frameworks.

• Excellent organisational, analytical, and communication skills.

• Ability to manage multiple priorities and work with cross-functional teams.

Key Skills:

• IT Project Planning and Governance

• Financial Budgeting and Reporting

• Data Management and Financial Systems (Workday or similar)

• Stakeholder Collaboration and Communicatio

Job Description:

• Engage in conversations with customers to answer any technical queries with regards to product specification and application.
• Pick up of customer's items & delivery of goods to customers.
• Plan production scheudule & liaise with production team to ensure production schedule is align with delivery dates.
• Inspection of goods prior to delivery.
• Perform on-site servicing & installation of goods to customer's equipment.
• Report back to supervisor after each delivery trip about delivery status and customer's feedback/queries/requirements.

Requirements:

• Must possess a class 3 driving license & must be willing to drive company's vehicle to deliver/pick up goods (2-3 times a week).
• Must be physically fit.
• Must have a pleasant personality to engage in conversations with regards to customers' queries.
• Must be able to read engineering drawings.

Job Summary:

The Hypervisor, Storage, and Backup Lead is responsible for managing, maintaining, and optimizing the project’s virtual infrastructure, storage systems, and data backup solutions. This role ensures high availability, performance, and compliance across virtualized environments and data systems, providing seamless support and solutions for mission-critical systems.

Key Responsibilities:

1. Hypervisor Management

• Design, implement, and maintain virtual infrastructure using hypervisor technologies, including VMware and Oracle Linux Virtualization Manager (OLVM).
• Monitor and optimize virtual machine performance, resource allocation, and utilization to ensure optimal system function.
• Ensure high availability and reliability of the virtual infrastructure through proactive maintenance, monitoring, and incident resolution.
• Manage and resolve incidents and problems within the virtual environment, collaborating with internal teams as necessary.

2. Storage Management

• Oversee the administration of storage systems, such as SAN (Storage Area Network) and NAS (Network-Attached Storage).
• Conduct regular storage health checks and utilization assessments, identifying and implementing optimization opportunities.
• Ensure adequate storage capacity is maintained to meet application and infrastructure demands.
• Address and resolve incidents and issues related to storage systems efficiently to minimize downtime.

3. Backup Management

• Manage and optimize backup solutions, ensuring data protection across the project’s environment.
• Monitor backup schedules to ensure successful completions, addressing any failures promptly.
• Ensure compliance with organizational and regulatory data retention policies and regulations.
• Resolve incidents related to the backup solution and perform necessary recovery actions.

4. Documentation and Reporting

• Maintain comprehensive documentation of virtual environments, storage configurations, and backup procedures.
• Generate regular reports on system performance, capacity planning, and backup status to support decision-making.
• Prepare Root Cause Analysis (RCA) reports for high-severity incidents and collaborate on preventive measures.
• Escalate issues to vendors when necessary to ensure timely incident resolution.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or a related field.
• 5+ years of experience in hypervisor management (VMware, OLVM, or similar), storage systems (SAN, NAS), and backup solutions.
• Strong understanding of virtualization principles, resource allocation, and capacity planning.
• Proficient in storage administration, health monitoring, and incident management.
• Experience with backup and recovery systems, including scheduling, monitoring, and troubleshooting.
• Excellent problem-solving skills with the ability to address incidents quickly and effectively.
• Strong communication skills and ability to generate clear, detailed documentation and reports.

Preferred Skills:

• Certifications in VMware, OLVM, or related virtualization and storage solutions.
• Experience with high-availability architectures and disaster recovery planning.
• Familiarity with compliance frameworks related to data retention and recovery

Want to be part of a fun and exciting team in one of the fastest growing IT companies in Singapore? Xtremax is an established IT company that provides IT services such as website development and design to government agencies and private companies to help them transform their digital experience. We are expanding and actively looking for an experienced and highly motivated individual for the Technical Support role.

Responsibilities:

• Provide customer support by answering phone and email enquiries
• Primary investigation, information gathering before escalating to internal team for further diagnosis
• Manage operational issues/risks in a timely manner; escalating when necessary
• Keep track of service requests to meet service KPIs
• Follow standard operating procedures, and respond professionally
• Communicate effectively between customers and development team on escalated issues
• Understanding of issues raised by customer
• Good sense of ownership to customers’ reported issues and track them through resolution and bring to closure of ticket raised
• Serve as a key point of contact based on agencies assigned
• Cross functional collaboration: You are required to work with different teams within our organisation to meet the needs of our business.
• Escalate critical issues / roadblocks to the Technical Support Team Lead

Requirements

• Minimum polytechnic diploma in IT, computer engineering, or relevant experience
• Preferably have knowledge in cloud services (eg. Microsoft 365, Amazon Web Services, Microsoft Azure, Google Cloud)
• Preferably have knowledge in ticketing system (JIRA)
• Good interpersonal and communication skills
• Strong analytical and problem solving/troubleshooting skills
• Strong interest in technology
• Ability to communicate highly technical information to both technical and non-technical customer audience
• Ability to work independently and as a team in a dynamic environment

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

Apply for this job

This is a permanent opportunity to join one of the largest long-term projects for a government sector company by the end of this year. The job title is System Analyst, but the role will function more as a Business Analyst, bridging the requirements from users to the development team. The position also requires 24/7 support during the Go-Live phase of the project. You will serve as the point of contact (POC) for the system used in the project. Upon successful onboarding, you will undergo free training and certification on the system’s modules.

Responsibilities:

• Assist in the implementation and optimisation of system.
• Gather and analyse user requirements to enhance system functionality.
• Collaborate with stakeholders to understand their needs and challenges.
• Conduct testing and validation of new features and updates in the system.
• Develop user documentation and training materials for staff.
• Provide support and troubleshooting for system-related issues.
• Monitor system performance and suggest improvements.

Requirements:

• Degree in Computer Science, Computer Engineering or IT equivalent.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and adapt to new technologies.
• Willingness to do 24/7 support during the Go-Live phase of the project

Morgan McKinley Pte Ltd

Cedric Ferreras

EA Licence No: 11C5502

EA Registration No. R1870889

Job Descriptions

• Collaborate with business stakeholders and functional teams to gather and document business requirements for SAP ERP system enhancements and customizations
• Translate business requirements into functional and technical specifications and work with developer to develop efficient ABAP programs, reports, and interfaces that support business processes
• Perform configuration settings and maintenance on the FICO modules
• Develop and maintain functional and technical documentation, including program specifications, test plans, and user guides
• Identify opportunities to optimize existing SAP processes, recommending and implementing improvements that enhance operational efficiency and effectiveness
• Participate in system upgrades, patches, and new module implementations by providing technical expertise and analysis
• Troubleshoot and resolve SAP-related issues, providing timely support to end-users
• Stay up-to-date with the latest SAP technologies, trends, and best practices to propose innovative solutions
• Any other jobs or duties assigned by the Manager, IT

Job Requirements

• Degree/Diploma in Information Systems, Computer Science or related disciplines
• Strong understanding of SAP modules and processes, with the ability to analyze and interpret complex business requirements.
• Minimum 3 years working experience in supporting SAP FICO modules.
• Research and analytical skills with excellent verbal and written communications skills and ability to articulate and convey information concisely.
• Strong problem-solving and troubleshooting abilities.
• Ability to adapt to evolving SAP and IT technologies.
• SAP certifications and experience with SAP S/4HANA are a plus.
• Proficiency in other tech tools like RPA will be a bonus.

As a System Analyst, you need to:

• Understand business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

Required Skills:

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript etc.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts.
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube, etc.Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes, etc.
• To have a keen interesting in IT / programming / system designs.
• Good understanding of SDLC.

Rajkumar Renganathan

EA Licence Number: 23C2060 Registration ID is R1983662

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

As a System Analyst, you need to:

• Understand business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

Required Skills:

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript etc.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts.
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube, etc.Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes, etc.
• To have a keen interesting in IT / programming / system designs.
• Good understanding of SDLC.

Rajkumar Renganathan

EA Licence Number: 23C2060 Registration ID is R1983662

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Job Description:
• Partner with Bank’s IT and wealth management stakeholders to understand and document business needs, analyze processes, and identify improvement opportunities
• Understand current systems and workflows, proposing optimized solutions that align with business goals and compliance standards
• Collaborate with IT and development teams to ensure the technical solutions meet business requirements
• Develop and document detailed business requirements, use cases, process flows, and functional specifications
• Define UAT test cases to test the business requirements
• Review of data and work to improve on data quality
• Facilitate workshops, meetings, and presentations to capture requirements and communicate project updates to stakeholders
• Act as a liaison between business units, technical teams and developers throughout the project lifecycle, ensuring alignment and addressing any challenges
Qualifications:
• 8-10 years of experience as a Business Analyst, with a focus on client life cycle management - wealth management or financial services.
• Proven experience working on technology-driven projects
• Good understanding of wealth management products such as investment funds, portfolio management, retirement planning, and advisory services.
• Experience with Agile software development methodologies and business analysis tools (JIRA, Confluence, etc.).
• Knowledge of data analytics, business intelligence (BI) tools, and reporting platforms is an advantage.
• Excellent communication skills, with the ability to work collaboratively and present complex information to non-technical stakeholders.
• Updated on industry trends, regulations, and technological advancements in wealth management
Expectations:
• Ability to work independently and as part of a cross-functional team in a dynamic environment.
• Strong problem-solving skills and a proactive approach to identifying business needs and delivering solutions.
• Detail-oriented with a commitment to delivering high-quality, accurate, and compliant business solutions.
• Flexibility to adapt to changing business priorities and to manage multiple projects simultaneously.
• Willingness to continuously learn and keep abreast of industry changes, regulations, and technology trends in wealth management.

Responsibilities

• Provide hardware/software break-fix support for business-critical systems across various industries, including Hospitality, Healthcare, Government, and Financial sectors.

• Troubleshoot and resolve network issues reported by managed service agents, identifying root causes and implementing timely solutions.

• Lead and deliver Tech-Refresh projects, ensuring timely completion.

• Mentor and provide guidance to junior team members.

• Participate in a 24/7 rotational standby duty for P1/P2 escalations after office hours, including weekends and public holidays.

• Design and implement new network solutions and/or optimize the efficiency of current networks.

• Monitor, troubleshoot, and maximize network performance through ongoing maintenance and optimization.

• Deliver Client Success key account services, including change requests, preventative maintenance, and standby support.

• Perform network maintenance and system upgrades including certificate updates, patches, hot fixes and security configurations.

• Performing Risk Assessment and bug scrub reviews on reported security network vulnerabilities from vendor products.

• Report network status and performance to key stakeholders.

Requirements

• Minimum of 4 years of relevant experience in network support operations for large-scale network infrastructure.

• Strong knowledge of network technologies, including routing, switching, firewalls, FTTH access networks, SASE, and SD-WAN.

• Proficient in configuring firewalls, routing&switching and wireless network to maximize network efficiency and security.

• Proven expertise in core switching and routing (CCIE certification preferred).

• Hands-on experience with Firewall/Security technologies (Palo Alto, Fortinet, Cisco, SASE, SD-WAN).

• Practical experience with Huawei NCE Campus/Fabric solutions.(HCIE or HCIP preferred)

• Good project management, configuration, troubleshooting skills

• Good customer interaction, written and oral communication skills

• Ability to work with all levels, and ability to work and contribute in a team or individually

Licence no: 12C6060

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Provide L1/L2 support and participate as a team lead or member in projects.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Draft and update technical documentation such as administration & user guides.
• Source for products/solutions and vendors/suppliers for required projects.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.

Requirements:

• Diploma or degree in Computer Science or Information Technology
• CCNA certification is advantageous
• Minimum of 1 year of relevant experience in infrastructure system maintenance and optimization
• Expertise in enterprise networking, including implementation and support of WAN, LAN, and VPN optimization
• Proficient in managing Microsoft Server 2012 and newer versions, Microsoft 365, and Google Suite products/services
• Knowledgeable in internet architecture, including TCP/IP, DNS, DHCP, Proxy, and Firewall configurations
• Familiar with devices such as Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controllers
• Strong understanding of CyberRisk and CyberSecurity; experience with PDPA is highly desirable
• Experience with Veeam, VMware, and UNIX/Linux is advantageous
• Additional skills in API/web programming and database administration are a plus

To apply, please visit www.gmprecruit.com and search for Job Reference: 24953

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Are you a data analyst who is passionate about governance and transforming data into actionable insights? In this role, you will foster strong relationships with key stakeholders in the region, leveraging your data expertise and experience in data management to achieve meaningful outcomes. If you have a strong understanding of data sensitivity and enterprise architecture, this opportunity is for you.

Key Responsibilities:

• Work with group companies to collect, clean, and preprocess datasets to ensure data quality and reliability
• Conduct exploratory data analysis to identify patterns, trends, and anomalies
• Ability to data manipulation and apply statistical methods to transform data into actionable insights for business stakeholders (familiar with regression and time series analysis)
• Interpret and communicate findings to non-technical stakeholders through reports, BI dashboards, and presentations
• Automate existing recurring reports and analyses
• Design and develop the data architecture for BI solutions
• Build data pipelines where necessary for the development of visualization solutions
• Ad-hoc analysis required by management to support strategic initiative

General Requirements:

• Minimum of 2-3 years of experience in a business setting focused on data analysis, insights, and recommendations. Fresh graduates are welcome
• Excellent data visualization skills, with experience in creating dashboard reports using Power BI, Tableau, or similar tools
• Knowledge with database, data modelling and ETL pipeline development
• Knowledge in SQL, and Python is a plus
• Bachelor’s degree (or equivalent) in mathematics, computing, statistics, business analytics, finance or equivalent

Key Competencies

• Enjoy capturing and analysing large amounts of data
• Natural problem solver
• Analytical thinking
• Great interpersonal skill

Be Transformational.

Make your mark. Create an impact.

[What the role is]

At IRAS, we partner you to deliver quality tax services and foster a competitive tax environment for our nation's social and economic growth. By leveraging digital capabilities as part of a future-ready team, your opportunities keep expanding.

We are looking for forward-thinking, energetic and passionate individuals to be part of a new exciting journey! IRAS has always been at the forefront of IT, leveraging the latest technologies to deliver the best experience for our citizens. IRAS is now embarking on a journey to modernise our application systems to ensure that they are scalable, efficient, secure and deliver business capabilities.

We will be leveraging technology like containers, microservices, DevOps and cloud computing to improve agility and to support business transformation. This journey will involve change that cuts across technology, talent and process.

The candidate shall be responsible for eliciting business needs and analysing business problems. He/she will work with agile development teams to perform functionality test and ensure delivery of defined digital solutions.

[What you will be working on]

• Design and consult in the business requirements elicitation and scoping process for different levels of complexity
• Work with project team to validate user stories as part of the Agile delivery cycle, e.g. user stories grooming, sprint planning, daily stand-ups, sprint demo, sprint retrospective, etc.
• Perform functional testing and verification of data migration
• Work with user stakeholders to implement test cases to simulate user requirements with relevant test data
• Automate test cases using tools such as Tricentis Tosca
• Analyse possible test coverage lapses and discrepancies

[What we are looking for]

• Background in any discipline
• Prior experience working on Agile IT projects is preferred

As a System Analyst, you need to:

• Understand business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

Required Skills:

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript etc.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts.
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube, etc.Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes, etc.
• To have a keen interesting in IT / programming / system designs.
• Good understanding of SDLC.

Rajkumar Renganathan

EA Licence Number: 23C2060 Registration ID is R1983662

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

• Assist in collaborating with end users to define their data needs and requirements for dashboard products.
• Coordinate with the external vendors to ensure the timely delivery of dashboard data products
• Monitor the usage & adoption rate and collect user feedback of all products
• Provide ongoing support and improvements to the dashboard data products based on user feedback and changing requirements.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Working Hours

• Mondays to Thursdays: 7:30am to 4:45pm, inclusive of 1 hr lunch break
• Fridays: 7:30am to 4:15pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Services

The Services required are set out as follows:

Science

 Prepare experimental setups for all lab activities and trial the
experiments and modify the experiments, when required, prior to the
Science curriculum/enrichment lessons and Science CCA.
 Prepare additional apparatus for teachers who wish to carry out
additional Science activities and be on hand to help out during
Science Workshops conducted by the school.
 Assist with the purchase of materials required for experiments for
both Science curriculum lessons/enrichment and Science CCA in
alignment with budget requirements.
 Ensure and maintain the cleanliness of the two Science Labs.
 Conduct stock-taking of all apparatus and resources belonging to the
Science department at least twice a year.
 Maintain a logbook for entry of classes into and out of the Science
labs.
 Maintain a logbook for entry of any broken/condemnation of
apparatus and chemicals for the Science labs.
 Preparation of the Outdoor and Indoor Hydroponics/Urban Farming
Facility for planting and harvesting followed by cleaning of the facility
in preparation for the next harvest.
 Monitoring of the Science Ecological Gardens and assist in
replacement of plants where required.
 Maintenance of the Laboratory Aquariums (which includes the
change of water and assist in replacement of plants and livestock
where required).

Makerspace
 Prepare materials and tools required for makerspace recess
activities and workshops
 Manage and maintain makerspace equipment, including 3D printers,
digital cutters and other tools.
 Provide technical support and assistance to makerspace users
regarding equipment operation and troubleshooting.
 Maintain a clean, organized, and safe working environment within the
makerspace.

Others
 Support in miscellaneous administrative school matters required by
the HOD/LH Science/School Admin.
 May also be deployed to help other departments in the school or
school events/activities, should the need arise.

Qualification,Skill & Experience of the Contractor’s Personnel

The Personnel shall minimally have the following qualifications, skills
and experience:

 An ‘O’ Level qualification and basic knowledge of IT applications
(e.g. MS Word and Excel).
 Must be proficient in English.
 Able to multi-task and able to handle a fast paced environment.
 Preferably at least 3 years of working experience in a school
environment and have some basic knowledge of laboratory,
chemicals and apparatus.
 Candidates without relevant school experience but who
possess comparable skills and qualifications will also be
considered.

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities

• Work with business users to review business processes and identify areas where business processes can be improved through IT systems
• Act as an interface between business users and the technology team to align understanding of requirements and processes through meetings, discussions, and workshops
• Elicit and document requirements and develop acceptance criteria for system implementation and on-going enhancements
• API mapping, executing daily automation script for defect tracking, liaising between testers and developers
• Prepare test cases and provide UAT and go-live support to the business and technical team
• Provide first level application support to end users and track issues raised till closure for projects and major system enhancements
• Define and own the Process Governance guidelines and framework, including process level hierarchy and process role descriptions in a document to enable and steer Business Process Management
• Work with technology team managers to ensure that Technology Group business processes are documented, kept up to date and stored in the designated central repository
• Any other ad hoc duties as assigned by supervisor

Requirements

• 4 years of relevant working experience in IT - Business Analysis, in both Agile and Waterfall environments.
• Strong understanding of API technologies and the software development lifecycle.
• Adapt well to changes and uncertainties including new projects, job scope, regulatory changes & environment.
• Able to communicate and work well with business users and the technical team and bridge the gap between them.
• Experience in planning & running small projects independently.

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Job Overview

As a Technical Business Analyst, you will be responsible for analysing business requirements, documenting processes, and working closely with IT and development teams to deliver effective solutions. Your role will involve gathering and translating business needs into technical specifications, ensuring that solutions align with organizational goals.

Key Responsibilities

• Collaborate with stakeholders to gather, document, and prioritize business requirements.
• Analyse existing processes and identify areas for improvement through technology.
• Create high level technical specifications and functional requirements documents.
• Work with development teams to provide high level design and impacted systems.
• Conduct feasibility studies and impact analyses for proposed changes.
• Facilitate meetings and workshops to gather input and feedback from stakeholders.
• Assist in testing and validation of solutions to ensure they meet business needs.
• Develop and maintain project documentation, including user stories, use cases, and process flows.
• Provide ongoing support and troubleshooting for implemented solutions.
• Stay updated with industry trends and best practices to recommend innovative solutions.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5 - 10 years of experience as a Business Analyst or Technical Analyst in a similar role.
• Strong understanding of software development life cycles (SDLC) and methodologies (Agile, Waterfall).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to translate technical concepts for non-technical stakeholders.
• Experience with data analysis tools (e.g., Excel) is a plus.
• Familiarity with project management tools (e.g., JIRA, Trello) is desirable.
• Experience in telecommunications industry is a plus.
• Experience in CRMs (e,g, Siebel, SFDC), Billing systems (e.g, BSCS, Matrixx), Outsystems, and/or API Gateway is a plus.

• Participate in end-to-end projects for system implementation of machine learning system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

• Ensure scalability and maintainability of applications

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

• Liaise with other application teams and business users to prepare test data to support test scenarios

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Must Have

• More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

• At least 8 years of experience in application and process design

• Ability to multitask effectively and handle large amounts of data

• Moderate SQL skills are required

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

• Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

Job Responsibilities:

• Responsible for daily forecasting and analyzing of the e-commerce platform operations. You will also be required to generate operation analysis reports, provide conclusions and suggestions to various departments.
• Build a data analysis model, provide data support for daily operation activities, and be able to provide strategies and suggestions for business development based on data analysis.
• Develop and improve A/B Test plans for different business strategies, summarize and analyze, continuously optimize, and ensure that they bring actual value to business growth.
• Independently undertake data operation analysis work, provide data decision-making and strategic support for business and products, the analysis direction includes but not limited to relevant analysis such as activity effects, growth conversion, user behavior, and membership stratification.

Job Requirements:

• More than 1 years of data analysis experience, major in statistics, e-commerce, etc., rich experience in data analysis and data products in the e-commerce industry.
• Able to conduct good analysis and possess excellent data report presentation capabilities, able to think and analyse problems systematically. Meticulous and possess strong execution ability.
• Familiar with e-commerce-related data products, understand e-commerce-related dimensions of indicators and improvement methods.
• Familiar with the operation of e-commerce. retail, FMCG, or fast fashion industries.

You will play a crucial role in enhancing our operational efficiency, identifying trends, and providing actionable insights for trade teams. You will be responsible for analyzing vast datasets relating to cargo flow operations and segmentation, vessel and customer profiling, as well as container inventory movement to drive informed decision-making.

We are seeking an Associate to be part of the Asia Pacific Regulatory Reporting team that partners with the Asia Pacific Senior Financial Officer, Legal Entity Controller and Corporate Technology teams to contribute to automate the Asia Pacific local regulatory reporting systems and BASEL last mile reporting.

As a Business Analyst within the Asia Pacific Regulatory Reporting team, you will be responsible for taking part in different initiatives to automate regulatory changes triggered by Asia Pacific regulators for local regulatory or BASEL reporting. The demands include business expansion, general ledger optimization, technology modernization and global alignment in data sourcing and consumption.

Job responsibilities

• Partner closely with Finance users, Corporate Technology and external vendor consultants to deliver strategic regulatory reporting solutions which suit the defined operating model for Finance users

• Provide Project Management Office support to these programs. Create and deliver project communications to multiple stakeholders, which includes running governance calls and preparing presentation materials/decks for committee meetings

• Provide subject matter expert support in preparing business requirements and functional specifications for regulatory automation projects. Perform Product Validation/Proof of Concept, in partnership with Finance users, Corporate Technology and external vendors

• Be a product owner, work closely with Corporate Technology-scrum master and teams, participate in design/build discussions

• Develop testing approach, scope and plan. Execute system tests by leveraging on an automated tool to prepare test cases, build expected results and run end to end tests

• Identify areas of improvement, best practices in processes, brainstorm and propose solutions to address project or test issues and concerns in timely manner

• Manage ongoing tactical and strategic finance platform enhancements and automation

Required qualifications, capabilities and skills

• Bachelor's Degree in Accountancy, Finance, Information Systems or a related discipline

• Minimum of 3 years of experience with 1 year in the banking industry

• Minimum of 1 year of experience in Finance/Product Controller/Business Analyst/Product Owner with regulatory reporting solution implementation

• Strong in data analysis with the ability to gather and validate facts, define gaps, perform impact analyses, draft business requirements, translate and streamline complex business requirements into functional specifications for technology builds

• Strong qualitative and quantitative analytical and problem-solving skills with strong interest to analyze large volume of data sets and present conclusions concisely

• Highly-motivated self-starter who thrives in a fast-paced, deadline-driven environment, demonstrates excellent time management and planning skills, and possesses the ability to handle multiple assignments at the same time

• Positive attitude and easy to work with while delivering on high priority and time sensitive initiatives. Highly inquisitive, solution-focused, enthusiastic, diligent, and capable of challenging status-quo

• Strong verbal and written communication skills with the ability to articulate complex issues clearly

Preferred qualifications, capabilities and skills

• Knowledge and experience of industry leading regulatory reporting vendor application e.g., Adenza (Axiom), WKFS, Reveleus and ledger and system upgrade/implementation

• Ability to use Confluence/Jira/Tableau/Alteryx/UiPath/Excel macro or any digital accelerator tools to support project deliverables

• Proficiency in Microsoft Excel

• Ability to read Chinese and converse in Mandarin to read documents in Chinese and partner with teams and liaise with stakeholders from China

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=a003d84752ab50c24f4c0a98e14f203c