Total 625 technical support engineer job vacancies in Information Technology category in d14 geylang eunos

• Providing support for services to clients
• Providing on-site training / services and remote support to customers
• To create customer orders based on the designs provided
• Timely, accurate updating of Service report upon receiving services enquiries and completion of services provided;
• Any other duties as assigned by the company.

REQUIREMENTS:

• Candidate must possess at least Professional Certificate/NiTEC, Diploma, Higher Nitec;
• Required Skill(s): Working knowledge in Illustrator, AutoCAD, CorelDraw, IT skills will be preferred
• Possess creativity, good analytical, technical, and problem-solving skills with attention to detail and accomplish assigned responsibilities;
• Team player with a high level of initiative, multi-tasking, and disciplined.
• All candidates are welcome to apply
• Salary will be commensurate base on qualification

ROLES & RESPONSIBILITIES

1. Technical Maintenance and Troubleshooting

• Perform hands-on troubleshooting and repairs of vending machines to ensure optimal functionality and timely deployment.
• Investigate field failures, identify root causes, and implement corrective and preventive actions.

2. Project Implementation

• Actively participate in the implementation of technical projects, adhering to timelines and quality standards.
• Provide technical expertise and support for new machine setups and upgrades.

3. Research and Development (R&D)

• Contribute to the development and testing of new vending machine models, features, and systems.
• Conduct research and development activities as needed to improve existing machines, focusing on enhancing functionality, efficiency, and innovation.
• Provide technical insights and feedback for products tested.

4. Inventory and Technical Store Management

• Oversee the spare parts inventory, including stock tracking, stocktaking, and ensuring adequate supply.
• Supervise the Technical Store's operation, ensuring proper documentation, equipment tracking, and adherence to safety standards.

5. Reporting and Documentation

• Prepare concise technical reports detailing activities, machine performance, and recommendations for improvements.
• Ensure accurate and timely submission of administrative and operational reports through the Technical Assistant.

6. Process Improvement and Efficiency

• Identify areas for process optimization, cost savings, and efficiency improvements within technical operations.
• Propose and implement solutions to enhance technical workflows.

7. Team Collaboration and Leadership

• Provide guidance and hands-on support for complex technical tasks, fostering collaboration within the team.
• Conduct training sessions to upskill team members and enhance their technical capabilities.
• Manage and guide the reporting staff, delegating tasks and overseeing their performance in reporting, administrative work, and technical store management.

8. Vendor and Supplier Coordination

• Build and maintain strong relationships with vendors and suppliers to address field defects and procurement needs.

9. Additional Assignments

• Undertake additional technical responsibilities as assigned to support team and organizational goals.

REQUIREMENTS

• Minimum Nitec in Electronics Engineering or an equivalent qualification.
• At least 2 years of hands-on experience with machine control systems and computer systems.
• Proficiency in basic computer applications, including MS Office and MS Excel.
• Strong self-motivation and a proactive, hands-on approach to tasks.
• Effective interpersonal and communication skills, with fluency in both English and Mandarin.
• Ability to thrive under pressure in a fast-paced environment.
• A team-oriented mindset combined with a willingness to take initiative and work independently when required.
• Strong work ethics, commitment to service, and a passion for learning and professional growth.
• Analytical and methodical problem-solving skills with a curiosity for technical challenges.
• bizSAFE Level 2 certified or willingness to complete the certification upon employment.

Work Location: Kaki Bukit View

Interested candidate please submit resume indicating your current/last drawn salary and salary expectation.

Job Description

1. Manage and resolve technical issues of allocated vessels.
2. Monitor vessel performance, including maintenance and repairs to meet ship owners and charterers requirement.
3. Collaborate with the crew, suppliers, and external stakeholders to address technical challenges and ensure vessel safety and reliability.
4. Assess and approve technical specifications for vessel repairs and upgrades.
5. Budget implementation and control.
6. Approve vessel request for stores and spares to ensure correct specifications, quantity, quality and cost.
7. Organize dry dock and ensure process is in compliance with procedures and specifications for vessels' dry dock inspection/repairs.
8. Conduct vessel inspection and ensure compliance with class/statutory regulations and company safety requirement and all surveys are carried out timely.
9. Stay updated with industry trends, regulations and best practices to drive continuous improvement.

Job Requirement

1. 1st Class Certificate of Competency, Marine Engineering Degree or equivalent.
2. 2 years experience as Technical Superintendent, preferably with Chemical tankers.
3. 2 years of sea-going experience as Chief Engineer on board various types of vessels including Oil and Chemical tankers preferred.
4. Familiar with SIRE Vetting process.
5. Knowledge of maritime rules and regulations, codes, guidelines, ISM/ISPS/TMSA requirement.
6. Good spoken and written English communication skills.
7. Analytical, results oriented and ability to lead, control and good interpersonal skills.
8. Independent and resourceful to work under pressure to meet deadlines.
9. Able to travel within short notice as required.

Job Description:

• Responsible for Audi technical and training matters in Singapore and achieve the set goals in Audi Target Agreement.
• To prepare and achieve annual business plans in the same areas.
• To communicate with principals within the areas of responsibility.
• To implement the activities as set in the yearly business plan.
• To formulate policies for technical/training activities and also workshop management.
• To initiate and propose the purchase of appropriate equipment and special tools to ensure smooth and efficient operation of the Service Department.
• To recognise, coordinate and formulate training programme for technical staff.
• To ensure smooth and proper running of the department.
• To conduct or facilitate the conduct of appropriate trainings to the staff so that the skills and ability to support the Audi cars is sound.
• Any other duties that may be assigned to him from time to time

Requirements:

• Minimum Diploma in Automotive Engineering or equivalent
• At least 2 years of experience in Automotive industry
• Able to work indepently and as a team
• Technical background on premium cars

• Assessing the specific needs and objectives of the client
• Designing, testing, and implementing technical solutions to meet those needs
• Providing expert advice on the use and management of information technology systems
• Preparing detailed reports and documentation on project specifications, activities, and outcomes
• Keeping up to date with the latest industry trends and emerging technologies to ensure the recommended solutions are current and competitive
• Providing training and support to end users to ensure proper use of the implemented systems or software
• Performing regular systems tests to ensure functionality and efficiency
• Working with other IT professionals like software engineers and data analysts to ensure integrated and comprehensive solutions
• Maintaining communication with clients to provide updates on progress and to address any possible issues
• Resolving any technical issues that arise during the implementation phase or post-deployment.

ONSITE JOB PROFILE

1. Assist Customer in providing design solutions for Oil and Gas Retrievable bridge plugs and its Accessories in following activity

a. Concept Design

b. Detail Design, Analysis of components, Selection of materials

c. Stack up analysis

d. Raw material selection

e. DFM, DFA, FMEA, Test layout, Check layout

f. Assembly procedure, Test procedure

g. Value analysis and Value engineering

2. Compliance product per API (American petroleum institute) specifications

3. Prepare drawing, Bill of material

4. Engineering change notice activity

REQUIRMENTS TO PERFORM THE JOB DUTIES

a) Bachelor of Engineering / Technology (B.E. / B. Tech: equivalent to BS/ Diploma) in Mechanical Engineering.

b) Knowledge of SolidWorks.

c) Experience in SAP, Brava, Auto program, M S Office

d) Desire for continuous education and training effort.

e) Excellent written and verbal communication skills and ability to interact with all levels within engineering organization.

Position Summary:

• This position is responsible for sustainability business support, performing ESG performance/rating improvement, sustainability report assistance, report assurance and other sustainability related service.

Job Responsibilities:

• Prepare ESG/CSR/Sustainability report
• Ensure reports submitted on time and high-quality delivery
• Provide technical supprt / solution to sales specialist when approaching new customer
• Conduct sustainability report assurance and prepare verification statement.
• Sustainability standards study and prepare verification statement.
• Establish harmony relationship with clients.

Job Requirements:

• At least 2 years working experience.
• Possess a Degree in Environmental, Law, Finance, sustainability related background is a plus.
• Familiar with GRI, ISSB, IFRS, SASB,TCFD,AA1000, CDP,SBTI or relevant will be added advantageous
• Knowledge of rules, regulations and procedures related to sustainability.
• With innovative thinking and willing to develop new business.
• Ability to work independently and customer-oriented thinking

You Will Make an Impact By:

• Responsible for commodities or assignments requiring application of sound purchasing principles, theories and concepts.
• Coordinates purchasing activities with manufacturing, planning and engineering departments to acquire inventory in a cost effective and timely manner, thereby achieving optimum inventory cost and meeting customers’ demand.
• Processes purchase requisitions, purchase/change orders and requests for quotes to suppliers.
• Responsible for procurement business system data input and integrity.
• Participates in maximizing the procurement teams' changes, part parameters; quote table maintenance, supplier database information, error report analysis, and part number/supplier code information.
• Monitors the cost, schedule and scope of assigned subcontracts to negotiate highest quality at best value.
• Interacts closely with suppliers and QA to resolve quality issues.
• Disposition of material Quality Notifications (QN’s)
• Implementation of Engineering Change Notice (ECN) and New Product Introduction (NPI).
• Perform RFQ for Asia localization.
• Follow NPI and production plans, to deliver inventory, PPV and service targets.
• Manage the performance of the supply base effectively and participate in Global Material initiatives.
• Support Commodity and Sourcing objectives; Negotiate supplier terms & conditions, negotiate supplier pricing, Lead Time, upside flexibility, Escalation path for critical commodity issues, Provide market analysis and trends.
• Support and coordinate the supply chain transition of new products into production.
• Align and support Global Sourcing Managers Overall Procurement Strategies timely actualization.

Skills You Bring:

• A diploma or degree from an accredited college/university with a minimum > 5 years of purchasing experience in a manufacturing environment and a demonstrated understanding of MRP, inventory, and production principles.
• Must be fluent in English communication in oral and written
• SAP experience preferred.
• Strong negotiation skills and experience
• Strong interpersonal and team working skills essential.
• The individual should enjoy working in a dynamic and results motivated team.
• Self-starter with demonstrated efficient work methods, analytical & problem solving skills and ability to handle multiple tasks in a fast paced environment.
• The ability to work in a multi-site and multi-time zone environment.

Jones Lang LaSalle, an international commercial real estate firm, is seeking a skilled and motivated Technical Network Lead with expertise in both traditional networking and cloud networking technologies to join our IT team. The successful candidate will be responsible for overseeing the delivery of network services to our clients, ensuring exceptional quality and customer satisfaction. The ideal candidate will have a strong background in network troubleshooting, implementation, and support, as well as experience managing cloud-based network solutions.

The Technical Network Lead will be responsible for maintaining strong customer and vendor relationships and improving our services to maintain customer satisfaction. The role will perform technical tasks, such as troubleshooting technical issues, and will manage tasks, such as managing team performance, working closely with vendors and team to resolve issues and running outage calls to resolve problems. Other responsibilities include managing projects, fixing reliability issues, tracking service metrics, managing budgets, improving operation processes, managing vendor relationship and working closely with the network service delivery team. The person applying for this role will need to have been a previous technical hands-on network expert that worked in an operational capacity and resolving issues. They will need to have previous hands-on network technical experience and understand networking in the traditional sense as well as cloud networks. This person will also work closely with the Infrastructure Architecture group to make sure all designs are incorporated into the operational model for support.

Responsibilities

Service Delivery Management: Manage the end-to-end delivery of network services to clients, from initial scoping and requirements gathering to implementation, maintenance, and support. Develop and implement service delivery strategies to ensure that projects are delivered on time, within scope, and budget. Communicate effectively with clients to manage expectations and provide regular progress updates.

Level 3 Troubleshooting and resolution: The role will be responsible for Level 3 network support and troubleshooting on both cloud and on-prem as well as work closely with MSP to resolve issues that are impacting the business.

Network projects: The role will be responsible for working on and support global network projects from both planning, hands-on implementation and supporting project teams on various technical projects.

Technical Leadership: Act as the technical authority for network services, providing guidance and support to the Network team and clients. Lead the design, implementation, and support of network infrastructure, including routers, switches, firewalls, and other networking equipment. Develop technical documentation, including network diagrams, policies, and procedures. Work closely with the Infrastructure Architecture Team on new solutions being proposed and how to incorporate those into the operational model.

Cloud Networking Expertise: Design, implement, and manage cloud-based network teams using platforms such as AWS, and Azure. Develop operational strategies for migrating network services to the cloud and optimizing the performance, security, and cost-efficiency of cloud-based network resources. Stay current with industry trends and best practices in cloud networking technologies to ensure our solutions remain cutting-edge.

Vendor Management: Build and maintain strong relationships with network service providers and vendors, negotiating contracts and ensuring adherence to service level agreements (SLAs). Collaborate with vendors to troubleshoot and resolve technical issues and evaluate new products and services to enhance our network offerings.

Incident Management: Oversee the resolution of network incidents, ensuring timely response and resolution to minimize service disruptions. Conduct root cause analyses to identify underlying issues and develop strategies for preventing future incidents.

Continuous Improvement: Foster a culture of continuous improvement within the network team, identifying opportunities for enhancing the efficiency, effectiveness, and quality of our network services. Implement best practices, automate processes where possible, and stay abreast of the latest networking technologies and industry trends.

• Lead network operations and improvements.
• Work on operational improvements and processes.
• Manage and lead outage calls to help resolve issues.
• Conduct root cause analyses to identify underlying issues and develop strategies for preventing future incidents.
• Manage and work closely with vendors.
• Help implement new technologies with the architecture team.
• Oversee the resolution of network incidents in cloud and on-prem.
• Foster a culture of continuous improvement within the network team.
• Manage and lead people.
• Build and maintain vendor relationships and make sure SLAs are met.
• Maintain Network budget and making sure we do not go over allocated budget for network services.
• Identify opportunities to enhance efficient, effectiveness and quality of our network services in cloud and on-prem.

Sounds like you? To apply you need to be:

Experience & Education

• Masters/Bachelor’s degree in Information & Computer Science, Statistics or a quantitative discipline in science.
• 5+ years of technical hands-on networking support.
• 5+ years of leading and managing teams.
• 5+ years of IT operational delivery support.
• 5+ years of Customer Service and Leadership
• 2+ years of experience in migrating on-premises workloads to the public cloud

Technical Skills & Competencies

• Strong understanding of infrastructure and networking.
• Strong troubleshooting skills for cloud and on-prem networking.
• Strong experience in implementing and managing network operations teams.
• Experience in managing people and tasks.
• Experience in successfully deploying networking in a cloud environment.
• Experience in successfully deploying networking in traditional data center and edge.
• Experience in ITIL disciplines.
• Experience and ability to manage conflicts.
• Strong operational ability in a diverse and large-scale enterprise environment.
• Strong decision making and operational skill.
• Excellent verbal and written communication skills
• Proven track record of driving operational teams and decisions.
• Have excellent problem-solving skills utilizing both internal and external resources to get the job done. Work through issues and challenges.
• Have excellent technical leadership
• Self-starter and motivator and ability to work in team and solo

• Job Description:
• Preparation and submission of M&E tenders, including reviewing technical specifications, cost estimates and project timelines.
• Taking charge on M&E QS related matters and responsible from tender to pre-contract and post contract administration duties.
• Prepare tender clarifications, liaise with consultant, attend site visit and tender briefings/meetings.
• Responsible for interpretation of specifications, compliances, review of tender drawings for any discrepancies and any other relevant document.
• Conduct detailed technical evaluations of tender documents to ensure compliance with project requirements and industry standards.
• Identify potential risks and challenges associated with tender submissions and develop mitigation strategies.
• Plan and execute with tender team to achieve KPI.
• Suggest Value Engineering solution for MEP works, if required, in the tender.
• Assist in the presentation slide, technical write up for tender submission/interview and attendance of tender interview.
• Involve in project write up such as understanding scope of work, manpower histogram, programs and project schedule using Microsoft Project software.
• Provide technical expertise and guidance to support the decision-making process during tender evaluations.
• Evaluating quotations from sub-cons/suppliers according to tender requirement

Requirements:

• Degree / Diploma in Mechanical Engineering or Building Services.
• Min 8-10 years’ experience in Mechanical & Electrical services.
• Good knowledge in M&E works, planning capability and authorities / statutory compliance.
• Good knowledge and experienced in Design & Build Tender for M&E services is preferred.
• Proficient in MS Excels, Words, Power Point, etc.
• Excellent communication and coordination skills.
• Be a self-motivated, confident individual, confident in interacting with senior team members, clients and consultant

We are looking for a seasoned AWS Technical Architect to design, implement, and optimize our cloud infrastructure on AWS. The ideal candidate will have extensive experience with AWS services, infrastructure automation using Terraform, and in-depth knowledge of networking, compute, storage, database, monitoring, and alerting solutions. This role is critical to ensure our cloud infrastructure is secure, scalable, and efficient.

Required experience of GCC and IM8 policies.

Experience with advanced AWS tools and frameworks like Kinesis, Chime, OpenSearch, and Generative AI (GenAI) using Retrieval-Augmented Generation (RAG) is highly valued.

Key Responsibilities

Cloud Architecture and Design

• Design and implement highly available, resilient, and scalable architectures on AWS, including networking, compute, storage, and database solutions.
• Architect solutions that leverage AWS best practices for security, cost optimization, and performance.

Infrastructure as Code (IaC):

• Develop, maintain, and manage Terraform configurations for automated provisioning and management of AWS resources.
• Implement best practices in version control, modularization, and reuse to ensure IaC maintainability and scalability.

Networking and Security:

• Design secure VPC architectures, subnets, routing, VPNs, and peering connections for multi-region and hybrid environments.
• Manage security groups, network ACLs, and identity access management (IAM) to ensure a secure AWS environment.

Compute, Storage, and Database Solutions:

• o Leverage AWS services like EC2, ECS Fargate, and Lambda for compute workloads, based on application needs.
• o Design scalable storage solutions using S3, EBS, and EFS.
• o Architect and optimize database solutions with RDS, DynamoDB, and Aurora.

Monitoring, Logging, and Alerting:

• Implement monitoring, logging, and alerting solutions using CloudWatch, CloudTrail, and the ELK Stack (Elasticsearch, Logstash, and Kibana) to ensure observability and troubleshooting capabilities.
• Set up proactive alerts and monitoring for performance and security issues to minimize downtime and optimize performance.

Top Mandatory skills

1. Cloud Architecture and Design

2. Infrastructure as Code (IaC)

3. Networking and Security

4. Compute, Storage, and Database Solutions:

5. Monitoring, Logging, and Alerting:

6: experience on GCC (AWS)

Skills which are good to have / optional

1. knowledge of Python/API development

2. setup and development of CI/CD pipeline

3.experience on AWS chimes/Kinesis/Gen AI (bedrock)

REPORTS TO:

Qualified Person (Representative) / Senior Resident Engineer / Resident Engineer

RESPONSIBILITIES & DUTIES:

• To review all Authority's and Contractor's drawings

• To provide all relevant endorsements required by the relevant authorities

• Supervise all civil, structural and geotechnical building works, both permanent and temporary

• To ensure that contractor had obtained all necessary permits and clearance to work

• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures

• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works

• To review, evaluate and assess all formwork structure, formwork support systems etc

• To review and supervise safety, environmental and health matters

• To supervise the installation of instrumentation

• To supervise sanitary and plumbing installations, pump drainage works etc

• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations

• To review Contractor's design and supervise all works

QUALIFICATIONS & REQUIREMENTS:

• Min. 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.

• Diploma in Civil and Structural Engineering

• Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

Interested candidates please forward your resume to [email protected]. Only shortliested will be arranged for interview.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Senior Technical Analyst. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Responsibilities

· The role will need a combination of skill sets cutting technical knowledge, techno functional and business analysis, and project management skills.

· Designing functional technology solutions

· Overseeing development and implementation of programs

· Troubleshooting with difficult technical issues and act as a problem solver for delivery tracks.

· Create and assist in presenting IT solutions related point of views to APAC CIO organization.

· Providing technical leadership and support to software development teams

· Understand company needs to define system specifications.

· Monitor systems to ensure they meet both user needs and business goals.

· Coordinate internal resources and third parties/vendors for the flawless execution of projects.

· Proficiency with some of the Transaction and Corporate Banking platforms – in areas of Cash Management, Core Banking, Cyber Security, Trade, Digital Channels, Payments, Risk and Compliance, API Microservices, Cloud etc.

· Experienced with deep skills on Transaction Banking - Core Banking projects, Oracle, FIS etc.

Requirements

· Bachelor’s degree in engineering, IT; Masters preferred etc.

· 10+ years of relevant experience in banking technology.

· Required project experience in one of the below 3 areas – Core Banking

· Experience working with global & regional banks, with deep understanding of banking technology architecture and solutions.

· Solid technical background, with understanding or hands-on experience in software development and web technologies. Able to demonstrate hands on technology coding experience prior to project management in career.

· Understanding of agile / scrum (preferred with scrum master certifications)

· Excellent client-facing and internal communication skills

· Good written and verbal communication skills

· Strong working knowledge of Microsoft Office; will be required to create presentation decks.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

· Ideally, at least 5 years of relevant work experience

· Plan, Install, Manage, and administer Mainframe, Upgrades and Maintenance

· Manage and deliver support for z/OS, DB2, IBM TWS, IBM RACF, IBM RMM, IBM SDSF, SMP/E, IODF.

· Hands-on experience in installing, upgrading, and administering IBM, CA and BMC products.

· Hands-on experience managing DFSMS suite – DSS, HSM, RMM, VTL and replication.

· Experience managing enterprise Mainframe Storage Systems – Disk and Virtual Tape

· Experience with Mainframe recovery, disaster recovery, troubleshooting, maintaining, and configuring using Mainframe LPARs

· Develop/Maintain/Improve in-house programs and utilities in COBOL, REXX.

· Experience with MF Data Center and MF network (VTAM, TCPIP and TN3270)

· Collaborate with other infrastructure teams, e.g., Storage, security teams, open systems, network, etc., to ensure applications running in DB2, and MQ can interface with applications on other platforms, e.g., WebSphere Application Servers on Linux

· Perform performance data collection, analysis, and tuning of Mainframe Systems.

· Implement project and internal initiative responsibilities as assigned or delegated.

· Participate in incident and problem management activities related to application and Mainframe Systems

· Diagnose and resolve environment system abends and abnormal operating problems using system logs and other available logs and documents.

· Perform problem diagnostics and resolution as well as change management.

· Collaborate with other team members within the same Information Technology (IT) departments, functional users, and vendors to provide guidance and supervise project implementation.

· Provide 24*7 on-call support Mainframe Infrastructure.

· Meet or exceed customer SLA.

Job Scope for System Support Assistant

System Support Assistant for accounting systems is essential for delivering excellent customer service, addressing initial technical inquiries, and setting the foundation for positive customer relationships.

Handling Pre-Sales Technical Support:

Assist potential customers by providing technical information about products or services, answering their initial inquiries, and helping them understand the features and benefits of the offerings.

Conduct System Demos:

Demonstrate the organization's products or services to potential customers, highlighting their functionalities and capabilities. This involves showcasing how the system works and addressing any preliminary questions.

Post Sales System Implementation and Deliveries:

Assist in the implementation and deployment of systems after a sale has been made. Ensure that the products or services are set up correctly and functioning as expected for the customer.

Provide First-Level Support Assistance to Customers:

Serve as the initial point of contact for customers who have technical questions, issues, or concerns.

Record Customer Usage Questions and Technical Issues in Logs

Direct Unresolved Issues to Next Level of Support:

If a technical issue is beyond the scope of Level 2 support or requires more in-depth technical knowledge, escalate the issue to higher-level support personnel or specialized teams, ensuring that the customer's concern is properly addressed.

Customer Communication:

Maintain effective and professional communication with customers. Keep them informed about the status of their inquiries, provide updates on issue resolution progress, and ensure a positive customer experience.

Collaboration:

Work closely with other teams within the organization, such as Level 3 support, to collaborate on issue resolution and ensure seamless customer support.

Documentation:

Document all interactions, solutions, and troubleshooting steps taken with customers. This documentation helps create a knowledge base that can be used for future reference and training purposes.

Feedback Loop:

Provide feedback to the product development and engineering teams based on common customer issues, suggestions, or improvements that could enhance the product or service.

Continuous Learning:

Stay updated on product updates, new features, and industry trends to provide accurate and up-to-date information to customers.

5-Day Work Week:

A standard 5-day work week, Monday through Friday, with regular office hours. However, the specific working hours may vary depending on the organization's policies and requirements.

Requirements

• Strong communication skills
• Able to work independently
• Cooperative and supportive team member
• Friendly, positive and solution-oriented disposition

Qualifications and Experience

• "O" level or equivalent
• Minimum 1 year of working experience preferred
• Customer Service experience preferred
• Knowledge and experience with Accounting software would be an advantage
• Immediate availability preferred

Are you interested in being part of the OCi Team? Please email to [email protected]

JOB SCOPE:

Design, develop and deliver working software applications to delight customers
Improve software quality using XP practices such as code review and unit testing
Adheres to the Software Craftsmanship Manifesto
Prepare architectural and other technical documents
Assist on: user stories elaboration, test automation and bug fixes, build and release automation

Requirements

Solid experience in any of technologies: Java, NodeJS, Ruby on Rails, .Net , Agile, ReactJs
Experience with version control systems such as Git, Continuous Integration (Bamboo/TeamCity)
Experience developing in Mac/Linux environment
Experience working in agile teams – TDD, Pair programming, Scrum, XP
Familiar with both Windows and UNIX/Linux servers, Design Patterns, Unit Testing

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Engineer

Internal Code: A24121

What will you do?

• Build prototypes to demonstrate technology opportunities
• Design system architectures
• Write production quality code
• Manage deployments to cloud and (occasionally) on-premise infrastructure
• Learn and share knowledge in a multi-disciplinary team

What are we looking for?

• Experience with modern web applications in JavaScript (ES 5/6) is a must-have
• Experience in creation/maintenance of APIs using Node.js is highly advantageous
• Experience in front-end development with React.js is highly advantageous
• Experience in automated testing using JavaScript testing frameworks/libraries such as Karma, Mocha, Chai and Sinon is highly advantageous.
• Experience with database management/usage (both relational and non-relational), and handling of data in different environments is highly advantageous.
• Experience in feature testing using a Selenium-based framework is a nice bonus.
• Experience in tooling processes for modern web applications using Webpack and Gulp is a nice bonus.
• Experience in using Docker containers, development of CI/CD pipelines, and deployment using cloud services such as AWS/PasSes/your own private servers is a nice bonus.
• Experience in the software development lifecycle in an Agile context is a plus point.
• Experience in Scrum is a plus point.
• Passion for creating products
• Keen sense of learning and self discovery
• Willingness and capability to impart knowledge
• High level of self awareness
• Ability to self manage
• Growth mindset
• Minimum 2 years experience (or equivalent level of skill/confidence) with modern web applications using JavaScript.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is strongly preferred.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Your Role:

• Project Management- managing and monitoring the installation, configuration, testing of systems and infrastructure
• Deploying and configuring the systems and infrastructure, ensuring performance, availability and security.
• Assist in the implementation and maintaining strategies for security, backup, redundancy
• Administration of windows servers and virtualization environments
• Providing reports on project status, activities and achievements to upper management.
• Ensure timely project delivery to customers
• Product testing and evaluation
• Identifying and resolving issues with systems, servers, storage, networks etc.
• Produce technical documentation for implementation / UAT / Technical Manual
• Attend to site installation, configuration & troubleshooting
• Liaise with vendors, suppliers, end users and government agencies
• Other duties assigned

About you:

• Degree/Diploma in Electrical and Electronic Engineering / Computer Engineering / IT networking or any other relevant field of studies
• Experience in Microsoft system, video streaming, basic programming, computer hardware and IT network knowledge would be an advantage
• Experience with Windows Server administration and virtualization environments
• Good analytical and problem solving skills
• Display positive learning attitude and aptitude
• A good team player with good communication and interpersonal skills
• Able to work under stress and independently

We are seeking a highly skilled Software Engineer with at least 3 years of project experience in developing web applications using PHP, PHP frameworks (such as Laravel, Symfony, or CodeIgniter), JavaScript, and databases like MySQL and PostgreSQL. The ideal candidate will have a strong technical background and the initiative to take leadership to complete technical tasks efficiently.

Responsibilities:

• Develop, test, and maintain web applications using PHP and related technologies.
• Design and implement scalable and secure backend components.
• Participate in code reviews to ensure code quality and share knowledge.
• Troubleshoot and resolve application issues and bugs.
• Document development processes, code changes, and system configurations.
• Stay up-to-date with emerging technologies and industry trends.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 3 years of experience in PHP development.
• Proven experience with PHP frameworks like Laravel, Symfony, or CodeIgniter.
• Strong understanding of frontend technologies such as JavaScript, HTML5, and CSS3.
• Experience with database management systems such as MySQL or PostgreSQL.
• Experience with Git and RESTful API.
• Candidates with experience in large-scale robotics backend development are preferred.
• Familiarity with web security best practices.
• Excellent problem-solving skills and attention to detail.
• Good communication and teamwork abilities.

Flexisolve Technology is looking for an engineer with at least 3-4 years experience and who is interested to be involved in applying the analytical skill knowledge in the field.

Responsibilities:

1 To conduct test and perform analysis on instrument to working condition.

2 To learn about the instrument function and specification of products the company represent.

3 To assist pre-sales support with matters relating to technical applicaitions.

Requirements:

1 Diploma/ Degree in Chemical Engineering, Analytical Chemistry .

2 Minimum 3 years of relevant experience in industry.

3 Strong analytical skills and good grasp of analytical instruments in gas analysis.

4 Fieldwork is expected.

5 Experienced /Mid career candidates are welcome.

Only shortlisted candidates will be notified.

Pls email resume with photo to [email protected]

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Senior Technical Analyst. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Responsibilities

· The role will need a combination of skill sets cutting technical knowledge, techno functional and business analysis, and project management skills.

· Designing functional technology solutions

· Overseeing development and implementation of programs

· Troubleshooting with difficult technical issues and act as a problem solver for delivery tracks.

· Create and assist in presenting IT solutions related point of views to APAC CIO organization.

· Providing technical leadership and support to software development teams

· Understand company needs to define system specifications.

· Monitor systems to ensure they meet both user needs and business goals.

· Coordinate internal resources and third parties/vendors for the flawless execution of projects.

· Proficiency with some of the Transaction and Corporate Banking platforms – in areas of Cash Management, Core Banking, Cyber Security, Trade, Digital Channels, Payments, Risk and Compliance, API Microservices, Cloud etc.

· Experienced with deep skills on Transaction Banking - Core Bankingprojects, Oracle, FIS etc.

Requirements

· Bachelor’s degree in engineering, IT; Masters preferred etc.

· 10+ years of relevant experience in banking technology.

· Required project experience in one of the below 3 areas – Core Banking

· Experience working with global & regional banks, with deep understanding of banking technology architecture and solutions.

· Solid technical background, with understanding or hands-on experience in software development and web technologies. Able to demonstrate hands on technology coding experience prior to project management in career.

· Understanding of agile / scrum (preferred with scrum master certifications)

· Excellent client-facing and internal communication skills

· Good written and verbal communication skills

· Strong working knowledge of Microsoft Office; will be required to create presentation decks.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Software Engineer

The successful incumbent will join our R&D team and work on GUI/ Cloud resources to ensure a seamless interface and cloud integration for our application.

Key Responsibilities:

• Collaborate with product managers, designers, and other stakeholders to translate business requirements into technical solutions.
• Design, develop, and deploy scalable and responsive web applications using modern front-end and back-end technologies.
• Write clean, efficient, and well-documented code following best practices and coding standards.
• Implement and integrate third-party APIs, services, and libraries to enhance application functionality.
• Optimize web applications for speed, responsiveness, and scalability across various devices and browsers.
• Stay updated on emerging technologies, trends, and industry best practices to continuously improve our development processes and tools.
• Collaborate with the IT team to maintain and support existing web applications, troubleshoot issues, and implement enhancements as needed.

Requirements

• Bachelor of Engineering in Computer Science or Information Technology or equivalent
• Have between 2 to 3 years of experience in full-stack web application development. Java, HTML, CSS, and JavaScript, React.JS, or Vue.JS, Node.JS, Python or Spring Boot 2 and above, MongoDB, MySQL.
• Design, develop, and maintain scalable, responsive web applications (full-stack).
• Ensure the technical feasibility of UI/UX designs and translate them into high-quality code.
• Optimize applications for maximum speed and scalability while ensuring application security.
• Troubleshoot, test, and maintain the core product software to ensure strong optimization and functionality.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Deploy and provide professional services: This includes, but is not limited to, the implementation and upgrading of Cybersecurity products that Netpoleon distributes. Occasionally, this will involve managing customers and timelines.
• Provide workable solutions: Offer solutions (or alternatives) based on customers’ requirements.
• Conduct product training: Provide training on our products to customers, partners, and internal teams.
• Perform installations and configurations: Carry out installations and configurations independently using product manuals.
• Upskill and certification: You will upskill and obtain technical certifications for the products or technologies you handle, as applicable.
• Subject matter expertise: Over time, become a subject matter expert to assist in transferring domain knowledge and technical skills to our maintenance team to better support our customers.
• Technical assistance: Support the sales and support teams in technical matters, such as product feature clarification, implementation considerations, tender compliance, and other ad-hoc situations.

Job Requirements:

• Positive and professional working attitude.
• Ability to work both independently and as part of a team.
• Capable of handling stress, meeting tight deadlines, and thriving in a fast-paced environment.
• Nitec/Higher Nitec certificate, Diploma or Degree in IT, IS, Cyber Security, or related fields.
• Minimum 2 years of work experience in IT, IS, Cybersecurity preferred. Candidates without relevant work experience may be considered for an Associate Engineer position.
• Strong understanding of technology infrastructures such as Firewalls, VPN, DLP, IDS/IPS, Web-Proxy, DNS, Email Security, Log Management, SIEM, Virtualization, Containers, AWS, Azure, Google cloud, DevOps/DevSecOps, Privilege Account Security, Identify Access Management, Endpoint Security, CyberArk Conjur.
• Proficiency in troubleshooting various technologies, network, and system issues including routing, NAT, VLAN, Multicast, TCP/IP, OSPF, BGP, AD, LDAP, RADIUS, SNMP, Syslog, SMTP, TLS, SSH.
• Demonstrate a strong interest in staying updated on cybersecurity trends and hacking techniques.
• Preference will be given to candidates with certifications such as Cisco CCNA/CCNP, Check Point CCSE/CCSM, Thales, CyberArk CDE, Trellix, ArcSight ESM/Logger, ITOM, SailPoint, CISSP, CREST, OSCP.
• Proficiency in programming language like Python, C++, Java, JavaScript, Ruby, Bash scripting, and Power Shell is advantageous.
• Compliance with Company Information Security Standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical background and professional experience, aiming to transition into a senior technical role at our Singapore office in the future.

*Expected to work on after office hours, Sat/Sun/Holidays when required by customers.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire System Engineer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Job Description – System Engineer

· Provide System Administration including but not limited to the following:

· Change parameter to system software;

· Create, delete and modify, define domains;

· Create, delete and modify system utilities and other scripts;

· Create, delete and modify system and user login scripts;

· Create, delete and modify drive mappings;

· (Create, delete, revoke, disable and modify user accounts;

· Grant and revoke access to directories/ files;

· Create, delete and modify print servers and queues;

· Create, delete and modify directories;

· Create, delete and modify and grant access to application services;

· Create, delete and modify application access accounts;

· Develop and monitor backup/ recovery jobs, cron jobs, procedures and

· schedules;

· Schedule and execute production jobs;

· Maintain backups of configurations of the web, application and database

· servers;

· Perform SSL certificate renewal for the systems;

· Create, delete, deploy and modify File Transfer Program (FTP) / Secure File

· Transfer Protocol (SFTP) accounts and scripts;

· Manage the encryption/ decryption keys for the server;

· Conduct proactive performance tuning whenever required on all the IT system

· and database parameters;

· Conduct proactive housekeeping of all log files in the system, database and

· application and keep them for a minimum period as requested by the

· Customer;

· Monitor proactively and alert the Customer on the potential problems on

· hardware and software which may affect the system availability and

· performance; and

· Security hardening of the servers.

· Install, un-install or upgrade the system software, inclusive of operating system and its associated system software.

· Schedule and execute production jobs in accordance with the specifications as stipulated by the Customer.

· Work with server vendor or other third-party vendor to analyse, troubleshoot and resolve all server-related problems.

· Document and maintain server administration guides, logical system diagrams and

· operation manuals. Create such documents if they are currently not available.

· Backup and recovery of all operating systems, application programs, users/ business data of the

· Customer’s environment, configurations of the web, application and database servers.

· Personnel Requirements:

· Possess the relevant qualifications and/or be proficient in the following areas:

· Minimally three (3) years hands-on experience in administration of servers.

· Microsoft Hyper-V, VMWare

· Windows 2008/2012/2016 Server

· Active Directory, DHCP, DNS, Group Policy

· Preferably experience in Commvault/Symantec Backup Products

· Preferably experience in Trendmicro/Symantec Anti-virus products

· Preferably certified in Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), ITIL or equivalent.

· Knowledge with EMC storage

· Good understanding with application tiers, IIS, Databases

· Good understanding with Change Management processes

· Basic Networking knowledge is a plus

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

• Recognised degree in Computer Science, IT or engineering with at least 5 years’ relevant experience in software development;

• Gone through at least one full software development lifecycle (SDLC) with experience in producing SDLC documentations;

• Extensive experience in analysing requirements, designing, development and delivering complex enterprise applications in Java/JEE, web programming on UNIX / LINUX and Windows environment;

• Proficiency with database programming such as SQL and DAO, and relevant experience with MySQL, PostgreSQL

• Experience in Spring Framework and Spring Boot;

• Experience in Software Modernization, Containerization, Microservices;

• Experience in Agile development methodology and continuous integration;

• Experience in writing Requirements Specification, Use Cases, Design Documentation, object-oriented software design and UML modelling;

• Proficiency in AWS ECS and Docker containerization, with a solid understanding of DevOps principles and best practices

• Strong analytical and problem-solving skills; and

• Good written and verbal communication skills in English.

• Self-motivated and a good team player.

• Added advantage if candidate is familiar with one or more of the following technologies:

i. Experience in Message Queues and/or Solace;

ii. Experience in Cloud Computing, Kubernetes & Dockers, AWS Services like Amazon ECS Fargate, AWS RDS & Lambda;

iii. Experience in Automatic Fare Collection (AFC) system;

iv. Experience in Microsoft Active Directory

v. Experience in HTML / CSS / JavaScript / JSON

vi. Experience in Secure Communications (SFTP, HTTPS, etc.)

vii. Experience in Angular or equivalent

viii. Experience in Java Unit Tests frameworks