Total 16,627 technical support engineer job vacancies in Information Technology category in Singapore

About the Power Generation & Energy – Senior Technical Consultant role:

In this consultative heavy role, you will be assigned to project teams to provide strategic, unbiased and objective advisory services to clients to assist them in solving issues, creating value, maximizing growth and improving business performance. You will also be responsible for contributing to and working on internal projects focused on the ‘Worley Consulting Way’.

Key Responsibilities :

• Collaborate with cross functional teams to deliver on key responsibilities in an assignment under tight deadlines.
• Draft written communication including reports, presentations, contractual letters and project plans.
• Ability to analyze technical problems and solve them without experiencing any stress. Experience in conceptual design of Power and electrical engineering systems and equipment’s is needed.
• Interview the client's employees, management team and other stakeholders as required for the assignments.
• Performa data/risk/business/financial analysis and integrate large volumes of data from various sources to create reports.
• Participate and contribute to client meetings.
• Produce plans and budgets relating to assignment management.
• Plan and manage some elements of an assignment - plan, time, cost, outcomes etc.
• Participate in the development of a safe and healthy workplace.

Key Skills and Competencies :

• Experience in the field of power generation design, techno-commercial evaluation of bids, proposals, tender submissions, Lender technical advisory role for project financial close as well project finance.
• Experience in Project execution in the field of power generation using gas to power, biomass fuels, renewables (wind / Solar / Waste to Energy), coal and for co-generation.
• Experience in supporting the development of Power Projects (Gas to Power, Coal, Biomass, Waste to Energy, solar and Geothermal), Lenders Technical Advisory Role with Banks for the successful completion of project financial close is preferred.
• Experience in Thermoflow modelling (for Mechanical) or Static and Dynamic Power System study (for Electrical) for grid connections is highly desirable.
• Experience in conducting technical design review with EPC Contractor for the implementation of power generation projects in Coal, Gas to Power, biomass, renewables (Wind / Solar / Waste to Energy) energy sector.
• Technical Support to project manager tender evaluation phase, subsequent negotiation phase as well as the project implementation phase on site including erection and commissioning.
• Experience in electrical equipment sizing and preparation technical specification for the various electrical equipment involved in the project.
• Experience in dealing with Chinese EPC contractor is preferable.
• Demonstrated flexible and adaptable approach and able to operate in different ways in different situations.
• Strong research and organization skills and ability to work independently and think critically.
• Excellent presentation, written and verbal communication skills.
• Confidence in dealing with senior people in organizations.
• A proactive approach to project delivery and business development.
• Collaborative team player and be able to demonstrate research skills.

Key Requirements:

• Degree in Mechanical or Electrical Engineering with 5 to 12 years of experience in Consulting, and/or EPC Contractor in reputed international organization
• Candidates with a double degree in engineering or experience with Renewable Energy projects will be looked favorably.
• Experience in providing project and business solutions to clients in the infrastructure and resources sectors highly preferable.

Location: On-site Client Office (Singapore)

This position requires you to be on-site, Monday - Friday

Salary: Up to 62000 SGD base + 10% performance bonus DOE & Geographic Location

A little bit about us:  

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale. 

About the Role:  

Applied Value Technologies is looking for a People Experiences - Sr Technical Support Specialist to join our Fulfillment team. In this role, you'll play a key part in supporting mission-critical applications for our internal customers, ensuring exceptional technical support, customer service, and timely issue resolution. As part of our Application Support organization, you'll need a versatile skill set to manage a broad range of applications within our client's Commerce Engineering products. We're seeking candidates who are passionate about technology, committed to outstanding customer service, and thrive in a fast-paced environment. Our clients, Fortune 100 technology companies, prioritize scaling their businesses by putting people first, and our team is dedicated to advancing this mission by focusing on customer needs above all else. 

About You:

• Familiar with end-to-end Customer/IT support processes 
• Adjusts easily to new or changing circumstances.
• A collaborative utility player mentality (low ego) with a proactive sense of curiosity
• Focuses on achieving results that promote business success.
• Demonstrate proactive and professional communication skills with all stakeholders and partners
• Maintain a professional, adaptable, and respectful manner
• Provide high quality service to all users  

Responsibilities: 

• Handle and resolve complex customer issues that have been escalated from Level 1/Tier 1 support
• Utilize advanced troubleshooting techniques to diagnose and solve problems.
• Ensure issues are resolved within the agreed service level agreements (SLAs).
• Utilize Service Cloud analytics tools to identify trends, recurring issues, and areas for improvement in the triage process.
• Use Salesforce Service Cloud to track, manage, and resolve customer cases.
• Communicate effectively with IT and business stakeholders to improve on the ground engagement with cross-functional partners
• Maintain accurate and detailed case records, ensuring all interactions and solutions are documented
• Generate and analyze reports to identify trends and areas for improvement
• Provide exceptional customer service and ensure a high level of customer satisfaction.
• Follow up with customers to ensure their issues are fully resolved and gather feedback.
• Work closely with other departments, including Level 3 support, engineering, and product management, to resolve complex issues.
• Escalate unresolved issues to appropriate teams and follow up to ensure timely resolution.
• Participate in regular team meetings and provide feedback on service improvements.
• Stay updated on the latest features and best practices of Salesforce Service Cloud.
• Suggest and implement process improvements to enhance efficiency and customer satisfaction.
• Participate in ongoing training and professional development opportunities.

Your Expertise:

• Bachelors in Information Technology, Business or a related field preferred
• 3-5 years of experience in application support, with a focus on cloud services, HCM recruiting and/or SaaS platforms
• 3+ years in a hands-on application production support role working on triage, troubleshooting, and coordination on HRIS / ATS systems
• Understanding of end-to-end HCM recruiting processes (Workday)
• Proficiency in using Service Cloud, CRM systems, and support ticketing systems
• Experience in other 3rd party CRM tools
• Understanding of cloud computing concepts and architectures and familiarity with APIs, integrations, and common web technologies.
• Knowledge of database management and querying.
• Excellent verbal and written communication skills. Ability to convey complex information clearly and concisely.
• Experience operating with SLAs in a client-facing role in a production environment
• Ability to work effectively as part of a team and collaborate with other departments.
• Highly organized with the ability to manage multiple cases and tasks simultaneously.
• Ability to work in an onsite office setting 100% of the time
• Flexible to work on-call schedule on weekdays and occasionally on weekends

Preferred Qualifications: 

• Experience with case management, automation, and service analytics in Salesforce.
• Intermediate SQL skillset
• Strong familiarity with Workday HCM and Salesforce Service Cloud
• Experience with reporting and metrics
• Strong expertise with rules-based automation, process documentation, and ITSM best practices (ITIL)
• Salesforce Service Cloud Certification
• Workday HCM Certification

We’ve got you covered:

• Competitive salary + performance bonus
• Unlimited paid leave
• 100% employer - paid healthcare benefits (medical, dental vision)
• Sick leave accrual
• 100% paid parental leave - up to 16 weeks
• $1,200 Learning & development allowance (annually)
• $1,200 Health & Wellness allowance (annually)
• Employee referral program
• 401k match up to 4%
• 12 paid holidays annually

Applied Value is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Hiring is contingent on candidate verifying their eligibility to work in Singapore and passing a complete background check.

Position title : Sales Engineer
Location: Loyang Industrial Estate
Working Days: Mon - Fri
Working hours : 830 a.m. to 530p.m.
Salary : $3,000 - $4,500 (depends experience)

Position Overview:
We are seeking a motivated and experienced Sales Engineer to join our team. The Sales Engineer will play a critical role in driving sales and delivering technical solutions that meet our clients’ needs. This role requires a blend of technical expertise and sales acumen, as you will work closely with customers to understand their requirements, present tailored solutions, and support the sales process from inception through to implementation.

Key Responsibilities:

1. Customer Engagement and Relationship Management:

• Develop and maintain strong relationships with key customers and stakeholders.
• Conduct needs assessments to understand customer requirements and challenges.
• Provide technical consultation to customers, offering solutions that align with their operational goals.

2. Sales Support:

• Scout, develop and obtain leads with new customers to develop sales in your assigned territory.
• Prepare and deliver compelling presentations and product demonstrations to potential clients.
• Develop detailed quotes and proposals, addressing customer needs and specifying technical requirements.

3. Service Support:

• Liaise with customers, end-users and purchasers to introduce the company’s service capabilities.
• Drive the sales of services to existing and new customers with equipment sold by the company.
• Coordinate with the engineering and service teams to ensure seamless project execution and delivery.
• Act as a point of contact for post-sales support, troubleshooting and sales of service.

4. Market and Product Knowledge:

• Stay up-to-date with industry trends, emerging technologies, and competitive landscape.
• Continuously enhance product knowledge and understand advancements in equipment and service offerings.
• Share insights, feedback and customer requirements with the product development and marketing teams to drive innovation.
• Participate in all company-participated trade shows and seminars in Singapore and abroad.

5. Training and Support:

• Educate customers on equipment features, benefits, and maintenance requirements.
• Conduct training sessions for customers and internal teams to ensure proper usage and understanding of products.
• Assist management with any other ad-hoc tasks and duties as and where required.

Requirements

• Education: Bachelor’s degree in Engineering, Mechanical Engineering, Electrical Engineering preferred or related technical field, Minimum Diploma in related technical field.
• Experience: Minimum of 3 years of experience in a sales engineering role, preferably within the equipment sales and service industry.
• Technical Skills: Strong understanding of vacuum pump technology or other technical equipment. Proficiency in technical sales and solution design.
• Sales Skills: Proven track record in achieving sales targets and managing customer relationships.
• Travel: Required to support regional customers in Southeast Asia (30-40%).

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Descriptions

Maintaining and administering the networks environments including hardware, and configurations.
Performing disaster recovery operations and data backups when required.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software, and network problems.
Replacing faulty network hardware components when required.
Monitoring network performance to determine if adjustments need to be made.
Coordinating computer network access and use.
Administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
Responding to inquiries from users, IT peers, vendors and to provide technical assistance and support.
Ensure control and compliance for the systems and servers related are available to only authorize users which follows policies and SOPs closely.
Attending audit meetings and ensure proper documentation of all work done.
Vendor management
Establish/maintains customer relationship with partners or internal users to ensure complete understanding of business processes to enable the delivery of viable Infrastructure solution.
Provide PABX support based on Client’s SOP and documentation
Attending to machine faults related to network problems during office and after office hours.
Job Requirements:

3-4 years of network
Network security
HPE network
Wifi knowledge (Aruba or Cisco)
Fortigate, Palo, or Cisco firewall experience
Megapop and SD-WAN knowledge
Work with vendors
Networking best practices
PABX knowledge (will be good)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R21100074> <Cheryl Thng Wei Lin>

- Outsourced 1 year contract

- Up to $6k + Standby allowance $200

- Ang Mo Kio

- Mon to Fri : 8:30 am to 6 pm

Job Descriptions :

The L2 System Engineer (Linux) is responsible for:

• Assisting the Support Engineer or Software Engineer in problem resolution beyond the capability of the 1st Level Support Staff.
• Performing system recovery if needed.
• Escalating unsolvable problems to the 3rd Level Support Staff and reports the escalation to superior.
• Ensuring that the System runs according to contractual specifications after problem resolution.
• Providing advice on system / database performance monitoring and tuning.
• Ensuring deployments of approved patches/releases are implemented accordingly to Change Request.
• Complete all Service Requested accordingly to SLA timeframe.
• Assisting the Customer in the verification, isolation and/or provision of a temporary work-around for the problem logged beyond 2nd Level Support Staff capability.
• Escalating unsolvable system problems and service request to the OEM/Vendor for technical support.
• Coordinating system development tasks to include design, integration and formal testing on the Change Request.
• Overseeing all transitions into production on the Change Request.
• Developing and complete actions in system specifications, technical and logistical requirements and other disciplines on the Change Request.
• Creating and maintain programmatic and technical documentation to insure efficient planning and execution on the Change Request.
• Managing and document system configurations on the Change Request.
• Perform troubleshooting and resolve incident based on SLA.
• Generating the relevant administrative records and reports.
  
  

Period:

• 1 year contract (outsourced contract)

Working Hours:

• Mon to Fri : 8:30 am to 6 pm

Salary:

• Up to $6,000 + Standby allowance $200

Working Location:

• Ang Mo Kio

Job Requirements:

• Degree/Diploma in Computer Science, Computer Engineering or equivalent, although consideration will be given to experience and certifications in lieu of degree.
• Minimum 3 to 5 years IT experience
  

Special Knowledge or Skills:

• Past working experience in Cloud environment is an advantage
• Able to handle demanding service response and recovery turnaround
• Able to manage daily support tasks to meet stringent SLA requirements
• Excellent scheduling and multitasking skills
• Meticulous and process-oriented
• Good, hard-working attitude with ability to work well under pressure
• Good communication skills English (written, spoken)
• Good analytical skills with ability to work with others to resolve problems.
• Good organization skills, with ability to properly document and track information.
• Preferably with Microsoft Certification and/or ITIL certification.
• Dynamic, customer oriented, experience working in a fast paced environment.
• Good Knowledge of following products will be advantageous:
• -Linux,Unix, Ansible, Satelite, GPO Compliance

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

• Windows, Exchange and VMWare L1/L2 System Engineer
• Install and configure OS on physical servers and virtual machines. Manage Exchange 2019 and Exchange online
• Manage and Troubleshoot Esxi and Virtual Servers running
• Configuration of RAID on physical servers
• VM creation, templates, snapshots and VM backup. Administer and support VMware platform

Requirements

• At least 2 year(s) of working experience in the related field or in role of Windows, Exchange and VMWare L1/L2 System Engineer
• In depth knowledge and experience on Windows servers (2019 and 2022)
• Experience to any of the following technologies: VMWare VSphere and its features (vMotion, HA, DRS) ESXi deployments

Interested applicants may send in their detailed resumes in MS Word format to [email protected], with subject title: 105 Windows

(Reg. Nos. R1104128)

IT Consultancy & Services Pte Ltd

EA License No.: 92C5311

For more information about ITC, please visit us @ www.itcspl.com

• Work closely with the project manager and administer the design control system and programming to meet budget and timeline expectations of the project.
• Responsible of modifying controls, designs, and other documents in accordance with processes and standards and in line with industry standards as per the customer's URS.
• Assist and participate in internal the purchase, FAT and SAT, test and debug, controls and validation operations.

Requirements:

• Diploma in engineering or equivalent
• At least 3 years of relevant work experience in control systems design.
• Knowledgeable in Allen Bradley and Siemens-S7 programming

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a financial institution specializing in accepting fixed and savings deposits and providing loans and credit facilities to individuals and Small and Medium Enterprises (SMEs).

• Evaluate and improve current IT systems, policies, and procedures to strengthen security and enhance operational efficiency.
• Support the incident reporting and tracking system by evaluating, monitoring, and documenting corrective actions and areas for improvement.
• Evaluate and monitor the effectiveness of information security workflows and controls.
• Assist with penetration testing efforts.

Requirements:

• Degree and above
• At least 2 years of experience in managing IT security for the financial sector.
• Proficient in Microsoft Applications, Active Directory, virtual machines, OS and Networking Systems
• Good understanding of information security and cybersecurity risks and controls, processes, workflows, methodologies, and trends.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is from Medical industry. They are looking for a Software Engineer to assist their team for the next phase of their business. They are located in Central - easily assessable.

Duties Software QA Engineer:

• Verify user applications and server-side components to meet requirements and specifications discreetly.
• Execute Unit, Regression, Integration, Performance, and System Tests confidentially.
• Collaborate with developers to resolve issues arising from test procedures and results while maintaining confidentiality.
• Take ownership of assigned modules and projects discreetly.
• Manage defect tracking and implement solutions confidentially.
• Update tasks in OpenProject privately.
• Maintain and backup databases as needed, ensuring data security discreetly.
• Participate in software design reviews and create confidential test reports for releases.
• Review software documentation for technical accuracy while maintaining confidentiality.

Requirements:

• Diploma/ Degree in IT or Computer Science.
• Min 3 years of working experience in relevant industry
• Experience in SQL, JENKINS and TestComplete

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Responsibilities:

• Design and develop software for automated computer vision systems.
• Develop software for GUI, big data management, and multi-threaded programming.
• Create and refine image processing and computer vision algorithms.
• Participate in the complete Software Development Life Cycle (SDLC).

Requirements:

• PhD, Master’s, or Bachelor’s degree in an engineering discipline.
• Proficiency in C++ is required.
• Strong expertise in vision inspection, computer vision, and image processing is essential.
• Experience with programming in the Visual Studio Development Environment.
• Familiarity with C# is a plus.
• Knowledge of Deep Learning (AI) for defect classification is an advantage.
• Excellent written and verbal communication skills in English.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24876

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

• Implementation and upgrading of Cybersecurity products that the company distributes.
• Managing customers and timelines
• Offer solutions (or alternatives) based on customers’ requirements.
• Provide training on our products to customers, partners, and internal teams.
• Carry out installations and configurations independently using product manuals.
• You will upskill and obtain technical certifications for the products or technologies you handle, as applicable.
• Over time, become a subject matter expert to assist in transferring domain knowledge and technical skills to our maintenance team to better support our customers.
• Support the sales and support teams in technical matters, such as product feature clarification, implementation considerations, tender compliance, and other ad-hoc situations.

Job Requirements:

• Positive and professional working attitude.
• Ability to work both independently and as part of a team.
• Capable of handling stress, meeting tight deadlines, and thriving in a fast-paced environment.
• Nitec/Higher Nitec certificate, Diploma or Degree in IT, IS, Cyber Security, or related fields.
• Minimum 2 years of work experience in IT, IS, Cybersecurity preferred. Candidates without relevant work experience may be considered for an Associate Engineer position.
• Strong understanding of technology infrastructures such as Firewalls, VPN, DLP, IDS/IPS, Web-Proxy, DNS, Email Security, Log Management, SIEM, Virtualization, Containers, AWS, Azure, Google cloud, DevOps/DevSecOps, Privilege Account Security, Identify Access Management, Endpoint Security, CyberArk Conjur. INTERNAL Use Only
• Proficiency in troubleshooting various technologies, network, and system issues including routing, NAT, VLAN, Multicast, TCP/IP, OSPF, BGP, AD, LDAP, RADIUS, SNMP, Syslog, SMTP, TLS, SSH.
• Demonstrate a strong interest in staying updated on cybersecurity trends and hacking techniques.
• Preference will be given to candidates with certifications such as Cisco CCNA/CCNP, Check Point CCSE/CCSM, Thales, CyberArk CDE, Trellix, ArcSight ESM/Logger, ITOM, SailPoint, CISSP, CREST, OSCP.
• Proficiency in programming language like Python, C++, Java, JavaScript, Ruby, Bash scripting, and Power Shell is advantageous.
• Compliance with Company Information Security Standards.

Yee Jie Ling Jaslin | EA Reg. no.: R1440114

RS Recruitment Agency LLP | EA Licence no.: 17C8809

Job Descriptions:

• Collaborate effectively with other domain specialists to design complex solutions.
• Analyze business requirements and develop technical solutions and system designs to meet those needs.
• Create solution designs, project documentation, and Bills of Material based on customer requirements.
• Conduct in-house evaluations and Proof of Concept trials in collaboration with stakeholders.
• Liaise with principal vendors to understand their products, solutions, and pricing.
• Assist project engineers during technical project implementation and provide training as needed.
• Handle system administration, network support, and troubleshooting in both Windows and Linux environments.
• Perform network troubleshooting to diagnose and resolve network issues.
• Upgrade network hardware and software as required, ensuring compliance with the Cybersecurity Act and Cybersecurity Code of Practice (CCOP).
• Address ad-hoc tasks as needed by the technical team.
• Document functional specifications for network designs and implementations, including necessary routing.
• Stay updated on the latest networking trends and solutions in the market.
• Obtain and maintain vendor certifications as required to uphold company partnership status.

Job Requirements:

• Bachelor's Degree or Diploma in Computer Science or a related technical field.
• 3-5 years of experience in network design and planning.
• Proficient in both Microsoft Windows and Linux operating environments (Ubuntu, Red Hat, etc.).
• At least 3 years of experience in complex project implementations.
• Strong understanding of cybersecurity, cryptography, security protocols, and TCP/IP networking.
• Knowledge of risk management, disaster recovery, business continuity, and IT regulatory compliance.
• Experience in architecting or deploying enterprise virtualization solutions is a plus.
• Familiarity with on-premise/hybrid and cloud networking models.
• Ability to work independently with minimal supervision.
• Hands-on experience installing hardware like servers, network switches, cables, hubs, routers, and setting up the necessary software environments and applications.
• Solid knowledge and experience in CCTV and Audio/Video systems.
• Experience with IP communication technologies such as IP PBX, video conferencing, and network management systems.
• Possession of certifications such as CCNP Routing & Switching, CCNP Wireless, CISSP, or equivalents in networking and security technologies is an added advantage.

Responsibilities:

• Software design, coding, testing, debugging and validating
• Software development and implementation for high-speed automated equipment
• Evaluating and establishing system performance and specifications
• Provide software technical support to a team of field service engineers
• Software maintenance of existing equipment

Requirements:

• Degree in any Engineering discipline with minimum 3 years of experience in software development in the automation / semiconductor industry
• Strong programming skills in C / C++
• Must have good hands-on experience in programming multi-threaded windows application using Visual C++
• Good knowledge of electronic components, motion control and interfacing with inspection systems
• Strong Mathematical and Algorithmic development skills
• Proficient in English (both written and spoken)

Additional info:

• Travel overseas for field support when required
• Supporting overtime when necessary

To apply, please visit www.gmprecruit.com and search for Job Reference: 24877

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Position

In a challenging and multicultural environment, we seek a CI /CD Automation Expert– Devops Engineer role to join our Application Production team.

Mission: In this role, you’ll be the CI/CD automation expert within Application department in charge of promoting DevOps model to increase developer and operation team productivity through well-orchestrated automated services in various stages of application life cycle. This is a hands-on technical role but with a high degree of collaboration to drive cultural changes and to promote best practices around CICD principles with a focus on CD side to reduce operational effort and improve customer experience

As we are covering the bank’s global operations, you will work in rotational shifts** and also be occasionally doing on-call support*** during non-business hours. This will be an opportunity to have a better perspective of what can be further improved in production!

**On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

***Rotational shifts: Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight saving time period in the year).

• Morning: 7am-4pm
• Afternoon:2pm-11pm
• Evening: 5pm-2am

Main responsibilities

You will mainly be responsible for:

• Bridge the gaps between software development and IT operation teams by promoting a collaboration culture.
• Work in close collaboration with software development teams, security team and operation teams to automate, streamline and optimize our application deployment operations and processes.
• Maintain and improve existing workflow processes and framework.
• Identify, plan and drive the development of tools to reduce operational cost and improve customer experience.
• Animate discussions (including trainings) with IT operation teams to promote DevOps model within the department.
• Contribute to the growth of the DevOps community of the company
• Continuous improvement of service
• Propose improvement and solution to reduce repetitive tasks
• Managing knowledge within the team
• Share the knowledge within AS teams
• Liaise with development and support teams to grab more knowledge
• Controls that Knowledge database is regularly updated

Qualifications and Profile

Functional

• No functional skills required. Experience in a banking environment is obviously a plus.

Technical

• Knowledge on Unix with experience in scripting and automation. Basic Knowledge on Windows scripting, Active directory
• Work experience as a DevOps Engineer or similar software engineering role with successful implementation of Deployment Automation & Orchestration is a must
• Excellent knowledge of Linux/Unix and Windows OS
• Excellent communicator
• Understand the DevOps transformation journey in large enterprise is challenging and takes time
• Comfortable in Agile working environment
• Expertise in design principles, patterns, and best practices
• Experience with continuous integration and deployment tools; Jenkins, TFS, Git, Ansible, Selenium, Docker sounds familiar to you.
• Experience with leading, coaching and mentoring individuals and teams
• Enjoy participating in open-source initiatives
• Influence others and lead by example

Other Professional Skills and Mindset

• ITIL best practices knowledge is expected
• Language : English fluent
• Proactive mindset
• Flexibility
• Adaptability

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Responsibilities:

• Provide effective application support for the Boomi platform and other related application platforms.
• Improve customer satisfaction by promptly resolving issues, minimizing escalations, and contributing to client production data migrations and production database management.

Requirements:

• Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field.
• 3 years of experience in application support, with expertise in the Boomi Platform, particularly Boomi Integrations, as well as other application platforms.
• Prior experience in application development, maintenance, support, and deployment is a plus.
• Proficient in databases such as Oracle, MySQL, and Postgres.
• Skilled in database query scripting (SQL).
• Strong understanding of Agile methodologies and the AWS suite of services.
• Committed to resolving issues promptly and reducing escalations.
• The Boomi low/no-code iPaaS platform provides intelligent, cloud-native file conversion logic, with separate modules for user interface screens (Boomi Flow) and file conversion logic (Boomi Atom).

To apply, please visit www.gmprecruit.com and search for Job Reference: 24921

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Responsibilities: Support Unified Comms Systems

• Maintaining Unified Comms system through preventive maintenance and follow ups on problem resolutions.

• Attending to user requirements and work with vendor to provide solutions.

• Work with other departments for smooth flow of processes and procedures.

Projects rollout

• Plan technical deliverables including system enhancements and upgrades to meet project requirements within allocated budget and schedule.

• Plan resource allocation and utilisation across the various project and quarterly releases.

• Plan and collaborate across different application teams and overseas counterparts to manage technical dependencies of the solution in the project delivery cycle.

• Monitor and manage risks /issues related to technical delivery.

Requirements:

1. Skilled in NICE Engage Voice Recording systems administration.

2. Experienced in various roles in Service Delivery, Vendor Management and Incident / Change Management

Key Domain/ Technical Skills:

Nice Engage Voice Recording systems admin

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Responsibilities:

• To plan and implement maintenance schedule for building maintenance, M&E plants and equipment.
• Supervise all M&E works carried out by term and ad-hoc contractors, including tenant's fitting out contractors.
• Monitor, direct and ensure that all contracted works comply with specifications and statutory requirement.
• Conduct inspection of building to ensure compliance with all safety (including fire-safety) regulations and procedures.
• Conduct regular inspections of all M&E plants and air-conditioning equipment and establish appropriate follow-up actions.
• Ensure technicians complete daily routine works, in accordance with checklist and SOP and provide guidance as a mentor.
• Establish, maintain good rapport with tenants and attend to their complaints.
• Attend to all emergency situations.
• Responsible for the preventive maintenance of equipment and ensure that the records are kept up to date for periodic review.
• Any other duties assigned by superiors from time to time.

Requirements:

• ITE /Diploma in a related field.
• At least 5 years related experience as a Senior Technician or Supervisor.
• Effective communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Oversee the technical operations and maintenance of assigned oil tankers, ensuring their compliance with safety, statutory, and company standards.
• Ensure vessels meet technical performance standards and maintain operational efficiency.
• Oversee the updating and organization of vessel certificates and documentation.
• Implement the company's maintenance plans and ensure their successful execution.
• Organize and manage vessel surveys, including class, statutory, and other required inspections.
• Coordinate and supervise dry-dockings, as well as any necessary repairs and maintenance work.
• Evaluate and support the ongoing development of the vessel crew’s technical capabilities.
• Develop and control the technical budget for vessels under management.
• Carry out additional duties as assigned by the management.

Requirements:

• Seagoing experience as Chief Engineer or Second Engineer on tankers (minimum COC Class 2 or 3), or 2+ years of experience as a Technical Superintendent for oil or bunker tankers.
• Strong ethics, professionalism, and integrity in all dealings.
• Proven leadership and management abilities, with strong teamwork and communication skills.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L84Y6953

Job Responsibilities:

• Ensure vessel certificates are up-to-date and maintain e-documents within the system.
• Assist the Technical Superintendent or Manager in the preparation, monitoring, and control of repair and maintenance budgets for the fleet.
• Support the Technical Superintendent/Manager with the quotation and requisition processes for services and stores.
• Contribute to the creation of technical specifications for dockings and related operations.
• Review and follow up on Planned Maintenance System (PMS) reports from vessels.
• Oversee the tracking and submission of month-end reports from vessels.
• Carry out other ad-hoc tasks as assigned by the Technical Superintendent/Manager.

Job Requirements:

• Diploma/ITE in Marine Engineering or a relevant field (preference for Maritime or engineering majors).
• Excellent communication and interpersonal abilities.
• Proficient in MS Office software.
• Able to work independently.
• Ability to complete tasks within set deadlines.
• Effective team player.

Monday - Friday

830am - 530pm

Location: Jurong East, company transport provided near MRT

Responsibilities

• To assist in the overall management and technical operations of the Marine Fleet that includes the preparation, review and management of all technical documentation, vessel certificates, maintenance records, compliance records and etc.
• Providing the necessary administrative support and coordination for any vessel inspections, repairs and docking works.
• Assist in liaising with customers on technical and operational matters that inclusive of vessel performance etc.
• Attending to vessel docking, repairs and surveys when requires and carry out supervision on any contractors' repair / maintenance works on board the vessel.
• Monitoring the technical status of vessel in term of Class certificates and surveys and ensure that all statutory certificates, equipment certificates, etc, are properly maintained, documented and up to date.
• To identify and source for technical and operational supplies required for the vessel's need. Coordinate with the suppliers for timely delivery to the vessels.
• Monitoring and controlling of the vessels consumables to prevent unnecessary wastage.
• To keep track of the vessels LSA, FFA, cargo hoses registry, lifting gear registry and PPE of all shipboard personnel.
• Appointed as safety committee member to carry out ool-box meeting for the vessels and attend to vessel inspections.
• To work closely with the HSE team to ensure the smooth implementation and compliance of company's safety and quality standards.
• To assist in investigating any defects / failures occurred and reporting all vessel incidents, near misses to prevent and eliminate any potential incidents.
• To assist in maintaining crew records that inclusive of certifications, training, medical checks and coordinating in crew changes.
• To undertake any other technical related tasks and assignements as and when required.

Requirements

• Some relevant working experience in similar capacity
• A team player and ability to work in a team enviornment with minimum supervision.
• Ability to Speak Bahasa Indonesia (to communicate with crew from Indonesia)
• Possess of Class 3 licence will be an advantage
• Must be contactable 24/7 and be available to board the vessels as and when required
• Proficient in MS Office
• Possess good communication and interpersonal skills

Devon Yang Yue Teng

EA License No: 24C2352

Reg No: R24123723

Technical Recruiter

The successful incumbent can look forward to be part of the exciting team working as an expert on the current job trends, best ways to attract candidates and creating a positive hiring experience for all candidates through assessment, data and coaching.

The Job

• Receive, understand and work on IT / Technology job descriptions
• Build talent sources and pipeline by researching and contacting community services, educational institutions, job boards and professional networking sites such as LinkedIn
• Determine potential applicant profile by studying job descriptions and job requirements
• Determine applicant qualifications by interviewing applicants, analyzing responses, verifying references, and comparing qualifications to job requirements.
• Engage a wide pool of potential candidates to ensure shorter time-to-hire and better job fit
• Interview candidates who fit with company culture; identify candidates’ skill set (technical/ hard and soft) and potentials
• Evaluate applicants by applicant’s experience and qualifications with clients and interviewing applicants on a consistent set of objective criteria
• Build a wide network with industry professionals through networking

Profile and Experience

• At least 2 years’ experience in IT / Technology recruitment with a strong ability to understand complex IT / Technology job descriptions
• Approach job with drive, and tenacity
• Numbers oriented
• Passion in workforce solution business
• Strong communication skills to influence people at all levels
• Ability to work in a fast paced and dynamic environment

Equal Opportunity

Manpower operates an equal opportunities policy, which means we will not discriminate, directly or indirectly, against people on the grounds of their race, ethnicity, national origin, religion, cultural background, gender, age, disability, caste, marital status, union membership, political affiliation, pregnancy, health, sexual orientation and gender identity. Manpower will not discriminate in advertising, when selecting, offering training or providing benefits or services. Every vacancy will be open equally to those who have the required skills and qualifications.

We regret that only shortlisted candidates will be notified.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-notice

Job Description:

• Answering to the Fleet Manager, Inspecting
• Prepare the team for internal vetting and train them in accordance with the timeline.
• Determine what needs to be improved upon and confirm that the corrective and preventive measures are being implemented.
• Check that ship personnel do the necessary actions in accordance with designated schedules at the appropriate times.
• Make that the ship is managed and operated safely in line with the company's IMS procedures and all applicable local, national, and international laws, regulations, and mandates.
• Engage in a variety of safety campaigns actively (by supporting the creation of campaigns as well as implementing o/b).
• Verify that the vessel conforms with SIRE and CDI regulations. Find any gaps or patterns and report them to the appropriate Fleet Manager, Vetting.
• Check that the Planned Maintenance System (PMS) onboarding procedures are following the Company's procedures (such as using permits, risk assessments, daily work plans, and toolbox meetings).
• Compliance-related issues with a strong emphasis on environmental issues, early warning indicators, safety signals, and suggested corrective actions, such as maintenance and repairs to stop their recurrence.
• Conduct onboarding training to fill in knowledge gaps about safety-related issues.
• Verify that previously raised observations have been appropriately closed out by analysing reports, such as SIRE / CDI.
• In order to spot trends and enhance vetting outcomes, proactively contribute to the Fleet Manager Vetting Singapore & Copenhagen.
• Serve as a point of contact for top management located on land and the vessel.
• Check that the latest modifications to SOLAS, MARPOL, STCW, Class, Flag State, Oil Major, and other relevant regulations are being implemented on vessels.
• During the inspection, record any raised observations and, if feasible, provide images of the observation in your report along with a justification for its raising.
• Make certain that every crew member has a thorough understanding of the SIRE 2.0 protocol.
• Analyse, contribute, and confirm the fleet vessel Performance Influencing Factors (PIF).
• Provide a thorough overview of the inspection procedure to all new hires and help with PIQ preparation. Teach the onboarding personnel the proper methods for submitting precise and correct data.
• Help the Head of Marine Assurance and the HSE & Compliance Manager with matters pertaining to maritime and safety concerns on ships. Investigate events and accidents on board as directed by the Fleet Manager, Vetting, Head of Marine Assurance, and Technical Director.

Qualifications:

• A degree in engineering and ideally at least two years of experience sailing as a chief or second engineer.
• 30 months or more of gas carrier experience is required.
• Driven by technology, at ease in a digital setting, and logical in the development of processes.
• The capacity to plan last-minute trips and live a life of constant readiness (apart from vacations).
• A thorough understanding of the laws and guidelines controlling the management of vessels.
• Devoted, accountable, and possess exceptional time management abilities in fulfilling deadlines.
• Autonomous, goal-oriented, structured, and strong sense of teamwork and the capacity to oversee cross-functional interactions in a fast-moving, dynamic setting.
• Show compassion for people of various nationalities.

Position Summary:

• This position is responsible for sustainability business support, performing ESG performance/rating improvement, sustainability report assistance, report assurance and other sustainability related service.

Job Responsibilities:

• Prepare ESG/CSR/Sustainability report
• Ensure reports submitted on time and high-quality delivery
• Provide technical supprt / solution to sales specialist when approaching new customer
• Conduct sustainability report assurance and prepare verification statement.
• Sustainability standards study and prepare verification statement.
• Establish harmony relationship with clients.

Job Requirements:

• At least 2 years working experience.
• Possess a Degree in Environmental, Law, Finance, sustainability related background is a plus.
• Familiar with GRI, ISSB, IFRS, SASB,TCFD,AA1000, CDP,SBTI or relevant will be added advantageous
• Knowledge of rules, regulations and procedures related to sustainability.
• With innovative thinking and willing to develop new business.
• Ability to work independently and customer-oriented thinking

What you will do:

The Manager of Technical Support & Training is responsible for providing leadership to and overseeing the company’s Technical Services department. The Manager is responsible for the development, management, and implementation of the strategic plan to provide world-class technical service to our customer base which aligns with the APAC FSP Business strategy, and ensures high customer satisfaction, retention and a pathway to growth.

• Manage and mentor direct reports with a goal of ensuring that all employees in the department maximize their performance individually and collectively to meet or exceed department, function and company goals.
• Develop and deliver relevant training services content that meets market requirements/opportunities for live training sessions, e-learning and webinars.
• Responsible for the availability and condition of the training materials and samples for the relevant training sessions across the training locations.
• Provide Technical Support to Sales, IS, BD and Customers for the full product range of Special Hazards, Water & Mechanical & Foam products.
• Lead large multidisciplinary projects and coordinate team activities to support sales.
• Provide advice and support projects by applying JCI solutions according international codes & standards (such as EN, NFPA, FM).
• Write Technical letters on customer requests for specific issues and solutions.
• Use existing and develop new procedures and KPI to better measure relevant customer satisfaction Develop and enhance services assets and refine methods of delivery to meet customers’ evolving needs.
• Developing solutions/tools to meet technical requirements of customers and sales teams.
• Work close with regional technical sales support and align on used tools and processes.
• Must have solid commercial partnership:
• Pro-Active Involvement in Project reviews and solutions – Align with IS, Sales, BD & Customer.
• Pro-Active Involvement in Post Mortems of projects lost – understand the why lost and fix to avoid replication.
• Clear stakeholder involvement in QA related issues – Led by QA but active participant.
• Clear engagement on NPI’s or Product Gaps – collaborative discussions & participation.

How you will do it:

• Demonstrated strong, effective leadership skills to staff as well as to the overall department over a period of years
• Problem-solver, self-starter and data and analytics driven by nature
• Effective delegation skills and techniques
• Ability to quickly grasp and distinctly explain relevant technological and business concepts that impact our business
• General knowledge of the Fire Protection Engineering principals and awareness of current industry trends
• Solid business communication skills, including but not limited style and format of letters, memoranda, minutes, and reports
• Superior written and spoken English communication skills and excellent listening skills are a must
• Proven ability to establish priorities develops measurable objectives, work independently, and lead the team to successfully meet or exceed objectives.
• Detail-oriented, particularly with respect to managing customer satisfaction
• Ability to identify need for and develop, processes and supporting materials
• Well-versed in MS Office Suite, including Word, Excel, and Outlook
• Proficient in the use of SprinkCad and/or AutoCAD
• Salesforce.com & SAP experience is highly desirable

What we look for:

• 5 to 10 years’ experience successfully leading a customer support organization for a product manufacturing company, experience and knowledge of the Fire Protection Industry, specifically a plus.
• Demonstrated ability to lead efforts to meet or exceed company and organizational goals through his/her own individual efforts and through effectively managing, motivating, and developing staff.
• Strong customer facing and customer management skills
• Demonstrated ability of being a subject matter expert for technical support methods and processes, possessing in-depth knowledge of technical support principles and practices that drive outstanding customer satisfaction and retention, and being a well-rounded business person on the basis of technical competence, intelligence, results, interpersonal skills, and general business acumen.
• Experience with support strategy for multiple delivery modalities, including but not limited to email, social media, customer portals, etc.
• BS Degree in technical curriculum required.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Job Description:

• In Charge of overseeing the whole process of service cum maintenance workflow
• Responsible for the front line contact with client representatives on all service and maintenance related issues
• In charge of leading a team of service team members
• Responsible for preparing service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics
• Taking charge of determine new, creative ways to employ teams on service deliveries and distribute responsibilities
• In Charge of managing day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships
• Possess a knowledge base of each client's business, organization and objectives
• Be responsible for operationally managing multiple aspects of the team.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks

Job Requirements:

• Min Nitec or diploma in Electrical/Electronic Engineering
• Min 3 years working experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems
• Hands-on experience in security system configuration, application programming and integration with third-party systems will be an advantage