Total 883 Information Technology job vacancies in Bukit Pasoh, Central Singapore

Job Description
WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Technical Support Consultant (L2) plays a crucial role in making sure that happens, as the next line of support to our Service Desk. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Technical Support Consultant (L2) provides Tier 2 support to our clients; handling escalated support requests from Service Desk Support Consultant (Level 1), as well as any projects that require on-site troubleshooting, installations or implementations. As such, the role requires the candidate to be fairly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L2) can turn to the Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue.
• Assist the client with remote or on-site troubleshooting activities.
• Assist the client with on-site installation/implementation & removal of equipment.
• Managing and recording all work through our ITSM portal.
• Split tickets that have several issues into their own individual tickets to ensure linear tracking and resolution.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Escalate tickets that require Team Lead or Technical Manager support.
• On-site hardware maintenance and support.
• Create and maintain documentations for on-site processes.
• Make sure that client documentations are well maintained.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and clients.
• Adhere to the schedules provided by the Team Leads or Service Delivery Manager.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Team Lead or Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent).
• ITIL v4 certification will be an advantage.
• CCNA, Microsoft certifications, VMWare or Fortinet certifications will be an advantage.
• At least 2 to 3 years’ work experience as a Level 2 Technical Support Engineer, Desktop Support Engineer, IT Service Desk Engineer or similar roles.
• Hands-on experience with Windows/Linux OS environments.
• Hands-on experience in managing Active Directory, M365, MS Exchange, Storage, VPN, Network or virtual computing infrastructure.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Excellent ability to diagnose and troubleshoot basic to intermediate technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Job Responsibilities

• Determining business needs via consultation, business analysis, and targeted observations.
• Assessing existing IT infrastructure and recommending improvements.
• Developing and configuring customized SAP solutions.
• Writing scripts and programs to create user-friendly interfaces and enhanced functionalities.
• Deploying SAP solutions and ensuring smooth system integration.
• Troubleshooting and resolving issues to optimize performance.
• Providing SAP system support and end-user training.
• Performing rigorous documentation of SAP processes and presenting progress reports.
• Ensuring compliance with industry regulations.
• Keeping abreast of the latest SAP offerings, updates, and developments.

Job Responsibilities

• Bachelor's degree in computer science, information technology, or similar preferred.
• Specialization in finance, project management, business administration, or a related field will be advantageous.
• SAP-accredited certification.
• At least 4 to 6 years' experience as an SAP consultant in a similar industry.
• Current knowledge of SAP systems, deployment, and integration.
• Great collaboration, interpersonal, and communication skills.
• Superb analytical and problem-solving abilities.
• Excellent organizational and time-management skills.

Key Responsibilities:

• Manages Business Management team for multiple customers and/or regions. Primary interface between sales and BU. 

• Responsible to forecast, and deliver to booking, revenue and gross margin commits.

• Formulates, integrates, and coordinates division strategy for assigned account(s) and/or region(s) to achieve specific Market Share (%). Jointly owns product Single Page Strategy with Sales.

• Understands customer roadmaps and HVPs.  Helps translate into product development priorities.  Positions division products within assigned accounts/regions in line with customer specifications and product technical capabilities.  Contributes competitive intelligence to red teams.  Contributes to Large Order committee - by providing pricing margin and scorecard details.

• Team owns purchase and config  spec responses.  Resolves disconnects between customer, field and BU Technology stakeholders to close hardware and process specifications (RFQs).  

• Team gathers data and recommends  pricing structure of products and partners with Sales for order closure.  Develops pricing strategy to introduce product enhancements to increase margin. 

• Team qualifies, schedules, and coordinates demos, visits, and customer meetings. Guides content and/or presents level 1/2  technical presentations to customers

• Manages and develops employees and multiple projects/ programs  for the Business Mgmt. organization

Functional Knowledge

• Demonstrates comprehensive understanding of concepts and principles within own job family and knowledge of other related job families

Business Expertise

• Applies in-depth understanding of how own discipline integrates within the segment/function 

Leadership

• Manages multiple related teams, sets organizational priorities and allocates resources 

Problem Solving

• Identifies and resolves complex technical, operational and organizational problems 

Impact

• Impacts the business results of a team or area by supporting and funding of projects, products, services and/or technologies and developing policies and plans

• Guided by business unit, department or sub-functional business plans

Interpersonal Skills

• Influences others internally and externally, including senior management

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Responsibilities:

• Collaborate with clients, stakeholders, and end-users to gather and analyze business requirements, ensuring a thorough understanding of project objectives.
• Translate business requirements into clear and detailed technical specifications, providing guidance and support to the development team throughout the software development lifecycle.
• Conduct in-depth analysis of existing systems and processes, identifying areas for optimization and improvement.
• Define and document functional and non-functional requirements, ensuring they align with business goals and objectives.
• Perform feasibility studies and impact assessments to evaluate proposed solutions and make recommendations to stakeholders.
• Collaborate with developers, designers, and QA teams to clarify requirements, resolve any ambiguities, and ensure accurate implementation.
• Participate in project planning, estimation, and prioritization activities, providing valuable insights on technical and functional aspects.
• Conduct user acceptance testing (UAT) to validate and verify that developed solutions meet the defined requirements.

Requirement:

• Bachelor's degree in Computer Science, Information Systems, or a related field with 3 to 5 years of experience as a Technical Business Analyst or a related role.
• Experience working in an IT/software development company or in a client-facing consulting role.
• Familiarity with relevant tools and technologies, such as JIRA, Confluence, or similar project management and collaboration platforms.
• Proven experience as a Business Analyst or similar role, with a focus on translating user requirements into technical specifications.
• Strong analytical and problem-solving skills, with the ability to break down complex concepts and communicate them effectively.
• Excellent written and verbal communication skills, with the ability to interact with both technical and non-technical stakeholders.
• Familiarity with software development methodologies and practices, such as Agile or Scrum.
• Strong organizational skills and the ability to manage multiple projects and priorities simultaneously.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Seeking candidates for the position of Senior System Analyst to engage in various projects related to Basel Regulatory Reporting Systems (credit risk, large exposures, market risk) and IFRS9 systems,

• Attending requirement gathering sessions, and actively participate in BRD reviews.
• Perform impact analysis on the existing system functionalities with respect to the new proposed changes.
• As a System Analyst, Create Functional Specification documents based on the BRD, conduct functional walkthrough for the stakeholders, and obtain FS signoff.
• Preparing data mapping specifications which is used for sourcing in the required data for Basel computation from source systems.
• Understand the system and provide adequate support to the development team in analysis and design.
• Support Development team in SIT investigations
• Support in UAT testing – responsible to investigate the issues raised in UAT, and to co-ordinate with users during the UAT phase for all techno-functional queries.
• Assisting Project Manager in the delivery of the project and on the coordination with various stakeholders.
• Step in as a Technical Delivery Manager to manage the end to end delivery of the project, when demanded.
• Meticulously help the team in delivering the project within the committed timelines.
• Maintain the risks and issues tracker and see them to closure.
• liaise with the business partners and vendors for any changes that is being raised in the regulatory risk domain for reporting purposes.

• Minimum 6 years’ relevant experience in a techno functional role in Financial domain.
• Experience in Basel computation and reporting (credit risk or market risk) is a must.
• Experience in Moody’s Risk Authority, or similar product system is a must.
• Good knowledge in financial market products is required.
• Knowledge in Oracle SQL, PLSQL and Unix.
• Able to work independently with minimum guidance.
• Able to organize and prioritize assignments in a fast-paced and deadline-oriented environment.
• Good Team Player.

Wee Kim Wee School of Communication and Information (WKWSCI) is hiring a full-time Research Engineer I for a project investigating how information cascades in closed messaging app groups, such as Telegram.

The engineer will be developing and applying machine learning, network analysis, and multimodal data to understand information cascades in closed messaging apps.  The engineer is expected to conduct data mining, network analysis and machine learning on Telegram chats to understand information cascades revolving national issues in closed messaging apps. The engineer will work closely with research project members at WKWSCI, to deliver algorithms that automate user classification and topic modelling, that will later serve as protocols for other topics.

Selected candidate will work closely with Assoc Prof Edson Tandoc Jr.

Key Responsibilities:

• Develop solutions for data mining of text and stickers/images/videos on Telegram

• Develop solutions to categorize Telegram users based on network topologies

• Develop machine learning models to predict user roles and information cascade patterns

• Collaborate with other researchers in a multi-disciplinary team, while work independently on given tasks

Job Requirements:

• Bachelor degree or Diploma in Computer Science, Programming, Data Science or a related field

• Preferably 2 and more years of professional programming experience

• Experience in Natural Language Processing and Computer Vision

• Experience in Network Analysis and Machine Learning

• Writing clean, readable, and easily maintainable code

• Ability to manage your own time effectively and deliver required tasks with minimal supervision

• Good teamwork skills

• Interest in applications of technology in academic research

We regret to inform that only shortlisted candidates will be notified.

SHATEC is looking for an experienced Executive, Information and Communications Technology (ICT) to join our team.

Job Description:

• Provide day-to-day level 1-2 enterprise applications, systems, end user computing support, telephony and related technology.
• Work with outsourced service provider and IT vendor for support and resolution to technical issues.
• Manage hardware and software assets or licenses, and IT-related tasks for onboarding/offboarding process.
• Ensure infrastructure, server rooms, applications, on-premise and cloud computing platforms, are operating efficiently and highly available and perform within agreed SLA.
• Work closely with teams and external service providers to ensure the security, reliability and stability of systems and services.
• Execute IT operational procedures and policies, in compliance with statutory requirements when necessary.
• Execute new initiatives, projects and enhancements to meet the needs of organizational goals.

Job Requirements:

• Good communication skills and problem solving skills.
• Meticulous and innovative; positive work attitude and customer oriented.
• Team player and able to work independently in a fast-paced environment.
• At least 1-2 years of relevant experience, preferably in education sector.
• Strong technical skills and knowledge and project management methodologies.
• Professional Certificate/NITEC/Diploma in Information Technology or its equivalent.

• Reporting to the Senior Operation Manager
• Planning and scheduling manpower for day-to-day operations
• Follow up and keep an update to customer request and feedbacks
• Work closely with the sales manager and providing accurate schedule to them
• Send out reminder text/call to customer daily
• Resolving daily situation if any
• Responsible for staff performance & discipline
• Tabulate worker OT and submit to HR monthly
• Prepare and compile monthly reports to relevant client
• Prepare new staff on-boarding and off-boarding
• Monitor training and development needs
• Other related duties as assigned

Qualifications:

• Min qualification GCE ‘O’ Level and above
• Fresh graduates are welcome to apply
• Relevant of planning/scheduling experience in related industry will be an advantage
• A good team player and good communication skills
• Able to work on weekend & PH

Core skills:

• Understanding planning, scheduling systems
• Knowledge of Microsoft Office applications, such as Excel
• Have a Class 3 driving license is a plus
• Independent, self-driven and proactive attitude

6 work days, Off day on weekday : 9.00am – 6.00pm (Daily)

Responsibilities

• Responsible for providing support on maintenance project.
• Responsible for handling system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.

Requirements

• Min Diploma in Electrical/Electronic Engineering, Computer Science/ Information Technology or equivalent.
• Min 2 years of working experience in managing LAN / WAN / Routers / Switches / DNS / Firewall and Milestone System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for providing support on maintenance project.
• Responsible for handling system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.

Requirements

• Min Diploma in Electrical/Electronic Engineering, Computer Science/ Information Technology or equivalent.
• Min 2 years of working experience in managing LAN / WAN / Routers / Switches / DNS / Firewall and Milestone System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Are you a self-motivated, result driven individual looking to working in a fast paced environment? If you are such an individual, we are keen to explore the opportunity to have you on board.

Job Title I: Account Sales Manager

Responsibility:

· Market the company’s products and services to clients to ensure achievement of monthly sales targets;

· Manage and coordinate all sales accounts;

· Identify and develop new business market opportunities;

· Prepare and follow up on customer enquires and quotations;

· Conduct sales presentation, solution recommendation to prospective clients;

· Able to propose suitable solution and compliance list according to tender requirements;

· Build and maintain good customer relationship for revenue growth and customer retention;

· Maintain an awareness of new development in the industry;

Requirement:

· Diploma/Degree in Engineering or equivalent;

· Working experience in IT or security industry will be advantageous;

· Team player with strong communication and interpersonal skills;

· Able to work independently in a fast spaced environment;

· Energetic and high level of work commitment with a positive mindset;

Other Information:

· 5 days work week (9:00~18：00)；

· Office at Bukit Batok;

· Attractive salary package (3.5K~5.5K)

Responsibilities

• Responsible for designing and developing windows applications in .net technologies mostly used for manufacturing equipment
• Responsible for developing solutions to improvise performance & scalability of systems
• Responsible in full system development life cycle
• Responsible for conducting applications training and handle enquiries for technical issues
• Responsible for supporting on site installation, debugging and hand technical support

Requirements

• Min Diploma in Information Technology or related
• Min 2 years of working experience in C#, C++, .Net
• Experience in developing windows Based application

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for designing and deploying functional networks which include LAN, WLAN, WAN
• Responsible in monitoring network performance and integrity and resolving issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Responsible for planning out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation,
• Responsible for creating, overseeing and testing security measures
• Responsible for mentoring junior team members

Requirements

• Min Degree in computer Science, Engineering or a related field
• Min 3 years of working experience as a Senior Network Engineer or Network Administrator
• Professional certification (e.g. CCNP, CCDP)
• Experience in network administration and architecture
• Experience with access control models and network security

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for designing and developing software for automated semi-conductor process equipment.
• Responsible for improving equipment performance through CIPs and other development initiatives
• Responsible for supporting field work to upgrade and resolve customer issues.

Requirements

• Min Diploma in Electrical & Electronics Engineering/Computer Studies or equivalent.
• Min 5 years of working experience in programming on Windows (XP and above) environment.
• Experience in C++, VC++, MFC, SQL, OOP, using Servo, Stepper Motion Controller, Analog Device and High Speed I/O
• Knowledge in developing multi-threaded control software, SEMI SECS/ GEM equipment connectivity standard and Software Development Life Cycle.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for designing and developing software for automated semi-conductor process equipment.
• Responsible for improving equipment performance through CIPs and other development initiatives
• Responsible for supporting field work to upgrade and resolve customer issues.

Requirements

• Min Diploma in Electrical & Electronics Engineering/Computer Studies or equivalent.
• Min 5 years of working experience in programming on Windows (XP and above) environment.
• Experience in C++, VC++, MFC, SQL, OOP, using Servo, Stepper Motion Controller, Analog Device and High Speed I/O
• Knowledge in developing multi-threaded control software, SEMI SECS/ GEM equipment connectivity standard and Software Development Life Cycle.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Are you a self-motivated, result driven individual looking to working in a fast-paced environment? If you are such an individual, we are keen to explore the opportunity to have you on board.

Job Title: Account Sales Manager

Responsibility:

· Market the company’s products and services to clients to ensure achievement of sales targets;

· Acquire new leads and opportunities in related product/project to increase sales volume;

· Provide advice to customer as well as to understand the general solution design concept and provide sales proposal;

· Conduct sales presentation, solution recommendation to prospective clients;

· Build and maintain good relationship with existing customer for revenue growth and customer retention;

· Maintain an awareness of new development in the industry;

Requirement:

· Diploma/Degree equivalent or above ;

· Related working experience will be advantageous;

· Team player with strong communication and interpersonal skills;

· Able to work independently in a fast-paced environment;

· Energetic and high level of work commitment with a positive mindset;

Other Information:

· 5 days work week (9:00~18：00)；

· Office at Bukit Batok;

· Attractive salary package + High commission+Incentives + well-planed career development;

· Position availability: Immediately;

Please send you resume to [email protected] contact Chris (60182210121) (Call or WhatsApp).

Responsibilities

• Responsible for designing and deploying functional networks which include LAN, WLAN, WAN
• Responsible in monitoring network performance and integrity and resolving issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Responsible for planning out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation,
• Responsible for creating, overseeing and testing security measures
• Responsible for mentoring junior team members

Requirements

• Min Degree in computer Science, Engineering or a related field
• Min 3 years of working experience as a Senior Network Engineer or Network Administrator
• Professional certification (e.g. CCNP, CCDP)
• Experience in network administration and architecture
• Experience with access control models and network security

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibility:

1. Assist the sales team on any pre-sales inquiries

2. Provide professional technical support to our customers

3. Perform product testings to better understand our products

4. Provide trainings to both our internal staffs and our customers

5. Carry out professional after-sales support duties such as troubleshooting and warranty claim

Requirements:

· Diploma/Degree in n Information Technology/Computer Science, Electrical/Electronic or equivalent;

· Team player, fast learner, and able to work independent;

· Working experience in CCTV, Access Control and Integrated Security will be advantageous;

Other Information:

· 5 days work week (9:00~18：00)；

· Work location: Bukit Batok;

· Attractive salary package + Incentive + Performance allowance;

· Position availability: Immediately;

· Whatsapp Chris (60122210121) for more info

. Email your resume: [email protected]

Responsibilities

• Responsible for designing and developing windows applications in .net technologies mostly used for manufacturing equipment
• Responsible for developing solutions to improvise performance & scalability of systems
• Responsible in full system development life cycle
• Responsible for conducting applications training and handle enquiries for technical issues
• Responsible for supporting on site installation, debugging and hand technical support

Requirements

• Min Diploma in Information Technology or related
• Min 2 years of working experience in C#, C++, .Net
• Experience in developing windows Based application

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

(Hiring for new branch at BUKIT BATOK area)

IF YOU ARE looking for...

• Career advancement with work-life balance;
• Substantial flexibility in workplace;
• Creative performance bonus;

Responsibilities:

• Serve as one of a key contact for machine installation and services;
• Assist on technical training to customers;
• Excellent communicate skills to interact with suppliers and customers;
• Solid technical knowledge to provide professional solution on customers’ inquiries;
• Other Ad-hoc duties as required by the superior;

Requirements:

• Obtain min. Diploma in Engineering (any fields) or equivalent;
• Someone without relevant working experiences also welcomes to apply as on-job training will be provided;
• Pro-active, possess technical and problem-solving skills with attention to details;

How to apply,

Please submit your application together with your comprehensive resume, not limited to the education background, career history (if any), current and expected salary(if any), and availabilities to commence work by ‘Apply’ the link.

(We regret to inform you that only shortlisted candidates will be notified)

Royal Ocean Marine is seeking an Assistant Technical Manager (Automotive) to join our client team. As an Assistant Technical Manager, you will contribute to the smooth operation of our automotive department, ensuring technical excellence and customer satisfaction.

In this role, you will work closely with the Technical Manager and collaborate with the maintenance team to handle technical tasks, drive continuous improvement, and provide excellent customer service. You will be responsible for overseeing the technical operations and ensuring that all automotive services meet the highest standards of quality and safety.

If you have a passion for the automotive industry, strong technical skills, and leadership abilities, we would love to hear from you.

Responsibilities

• Assist the Technical Manager in overseeing and managing day-to-day technical operations
• Collaborate with the team to develop and implement technical strategies and improvements
• Manage technical projects, ensuring timely completion and adherence to budget
• Monitor and maintain up-to-date knowledge of technical advancements, industry trends, and regulations in the automotive field
• Provide technical guidance and support to the automotive team
• Ensure high-quality standards and customer satisfaction in all automotive services
• Identify areas for process improvement and implement best practices

• Bachelor's degree in Automotive Engineering /Mechanical /. electrical or electronic or a related field
• Previous experience in a technical role in the automotive industry will be added advantage
• Strong knowledge of automotive systems and components/ repair /maintenance
• Excellent problem-solving and analytical skills
• Ability to effectively communicate technical information to team members and clients
• Experience in project management and leading technical teams
• Knowledge of industry regulations and standards
• Ability to prioritize tasks and manage multiple projects simultaneously
• Strong leadership and interpersonal skills

This position is only open for Local Singaporean/local permanent resident as first priority. If you do not hear from us in 2 weeks, please treat this application as unsuccessful.

Chan Chee Meng

EA 07C3069

R1110620

Key Responsibilities

Application Testing and Test Case Management:

• Create and maintain detailed test plans and test cases based on application requirements and user stories.
• Conduct thorough functional testing of the smart home application.
• Perform compatibility testing on various devices and platforms.
• Collaborate with the development team to ensure proper resolution of identified issues and verify bug fixes.

UI/UX Review:

• Evaluate the user interface (UI) and user experience (UX) of the application.
• Provide feedback and recommendations to enhance the overall UI/UX design.
• Work with the design team to implement UI/UX improvements.

Application Improvement:

• Collaborate with the development team to identify areas for application improvement.
• Assist in conducting usability testing and gathering user feedback.
• Document and report software bugs and issues for resolution.

Data Analytics:

• Collect and analyze user data to gain insights into application usage and performance.
• Assist in developing and maintaining data dashboards and reports.
• Contribute to data-driven decision-making processes to improve the application.

Operational Support:

• Monitor the application's operational performance and availability.
• Assist in identifying and resolving operational issues and disruptions.
• Collaborate with the IT and infrastructure teams to ensure seamless application operations.

Customer Support:

• Respond to customer inquiries, requests, and issues related to the application via email, chat, or phone.
• Provide clear and meticulous solutions to customer problems.
• Escalate complex issues to the appropriate team members when necessary.

User Training:

• Assist in creating user guides and tutorials for the application.
• Conduct training sessions for new users to ensure they can effectively use the application.

Documentation and Reporting:

• Maintain comprehensive records of customer interactions and resolutions.
• Prepare regular reports on common customer issues, operational status, and suggest improvements.

Ad Hoc Tasks:

• Handle various ad hoc tasks and projects as assigned by the team or management.
• Adapt to new challenges and contribute to the overall success of the department.

• Currently pursuing or recently completed a degree in Computer Science, Information Technology, Data Science, or a related field.
• Strong interest in software development, data analytics, operational support, user experience, customer support, quality assurance, and UI/UX design.
• Familiarity with testing methodologies and tools
• Meticulous attention to detail in problem-solving, testing, and UI/UX evaluation.
• Effective communication skills, both written and verbal.
• Ability to work well in a collaborative team environment.
• Eagerness to learn and adapt in a fast-paced, dynamic work environment

What We Offer:

• Valuable hands-on experience in a startup environment
• Collaborative and dynamic work culture
• Opportunity to make a meaningful impact on the company
• Potential for future employment opportunities

Responsibilities

• Responsible for designing and deploying functional networks which include LAN, WLAN, WAN
• Responsible in monitoring network performance and integrity and resolving issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Responsible for planning out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation,
• Responsible for creating, overseeing and testing security measures
• Responsible for mentoring junior team members

Requirements

• Min Degree in computer Science, Engineering or a related field
• Min 3 years of working experience as a Senior Network Engineer or Network Administrator
• Professional certification (e.g. CCNP, CCDP)
• Experience in network administration and architecture
• Experience with access control models and network security

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

The School of Social Sciences invites applications for the position of Research Assistant. 

A successful candidate will be involved in a project involving the collection of daily mental health and well-being in Singapore. The incumbent will spend most of their time coding and maintaining the mobile applications that will allow us to collect high-frequency well-being data. The length of the Research Assistant position will be 1 year.

The incumbent will work together with Prof Nattavudh Powdthavee and Prof Dusit Niyato at NTU. The incumbent will also have to liaise with individuals outside the team to handle any administrative work regarding the project. Therefore, good research, communication, and management skills, as well as the ability to work independently are a must. The Research Assistant will be supervised by Prof Nattavudh Powdthavee (Economics, NTU) and Prof Dusit Niyato (Computer Science, NTU).

Key Responsibilities:

• Develop and maintain mobile applications for both Android and iOS smartphones to collect happiness data from users.

• Create and maintain a website and social media page to promote the applications and their results.

• Prepare, analyse, and present the results in various forms including academic papers, online media, visualization, and videos.

Job Requirements:

• Bachelor in computer science, computer engineering, or related fields

• Experience in developing mobile applications

• Experience in data analytics and visualization

We regret that only shortlisted candidates will be notified.

We are seeking a highly skilled and motivated IT Service Delivery Manager to join our team at Bosch. In this role, you will be responsible for ensuring excellence in IT service delivery within the framework of the business plan. As the IT Service Delivery Manager, you will lead and guide the Bosch Digital (BD) team to deliver high-value IT operation and support services to our customers. Your role will involve engaging with customers, providing consultancy, and driving awareness and adoption of IT products and services.

• Take ownership of IT service delivery excellence within the parameters of the defined business plan.
• Lead the BD team to ensure the delivery of high-value IT operation and support services to customers.
• Engage in regular activities and consultancies with customers to drive awareness and adoption of IT products and services.
• Contribute to BD virtual team initiatives through active participation or support for relevant virtual team activities.
• Build and nurture strong business relationships between BD and customers regarding BD Products and Services.
• Actively participate in Customer Engagement activities to disseminate the latest BD products and services, plan and conduct plant-wide BD communication or Info sharing sessions, and engage face-to-face with key stakeholders.
• Manage feedback and escalations from regions/locations effectively and efficiently.