Total 7,265 Information Technology job vacancies in Outram Park, Central Singapore

TECHNICAL SUPPORT ENGINEER

Location: Kovan

Working days: 5 days (Mon - Fri)
Working time: 7.30 to 5.15pm or 8.30 to 6.15pm or 9.30 to 7.15pm
Salary: $3000 - $4000

Purpose:

To provide technical expertise and know-how of the products and to keep up to date technical information of digital PA products for Singapore & Overseas Markets.

Job responsibilities: -

Customer Support:

• Provide technical support and training to customers via phone, email, online (virtual online), or in-person, addressing inquiries and troubleshooting audio system issues including audio interface, digital audio workstation, amplifiers, speakers, digital mixers, and digital signal processors (DSPs).
  To manage Steinberg's technical issues and communicate with Steinberg on all Digital Audio Workstations and licensing. Also managing Cloud licensing.
  Assist customers in configuring, installing, and troubleshooting complex audio systems for optimal performance within the project job scope upon being engaged.
  Retail display set-up and maintenance assistance for the best customer experience of PA products, especially CS&C (MPP) products.
  

Problem Resolution:

• Diagnose and resolve hardware and software issues related to audio equipment promptly and effectively.
  Collaborate with the technical team (including the technical service centre team) to escalate and resolve complex technical problems, ensuring minimal downtime for our clients.
  

Product Knowledge:

• Stay up to date with the latest advancements in audio technology and products.
  Develop a deep understanding of our product offerings to provide accurate information and solutions to customers.
  

Documentation:

• Create and maintain comprehensive technical documentation, including troubleshooting guides and FAQs, to assist both customers and internal teams.
  

Training and Education:

• Conduct training sessions for staff for both retail and wholesales, export distributors/importers (online and onsite), and customers (retail and wholesales) on the proper use of audio equipment.
  Provide internal and external training on new products and support procedures.
  

Quality Assurance:

• Perform quality checks on audio equipment to ensure that project business project partners meet company standards and customer expectations.
  Gather customer feedback and communicate insights with the respective Yamaha Corporation, Japan team via the Redmine portal provided.
  

Asset / PA Store Management:

1. Inventory Tracking:Keep a detailed record of all assets owned by the organization, including their location, condition, and usage.
   
2. Lifecycle Management:Monitor assets from acquisition to disposal, ensuring optimal utilization and making informed decisions about repairs, upgrades, or replacements.
   
3. Maintenance and Compliance:Implement regular maintenance schedules to extend asset lifespan and ensure compliance with regulations and standards.
   
4. Risk Management:Identify potential risks associated with assets, such as depreciation or technological obsolescence, and develop strategies to mitigate those risks.
   
5. Inventory Control:Maintain a well-organized inventory of production-related items, tracking quantities, conditions, and availability.
   
6. Equipment Checkout/Return:Facilitate the checkout and return process via DocuSign, ensuring that equipment is properly logged and accounted for.
   
7. Maintenance and Repairs:
   Oversee the housekeeping, maintenance, and repairs of equipment in the PA Store to ensure functionality and reliability.

Job Requirements

• Minimum Diploma in Audio Engineering, Electronics & Communications
• 3-5 years’ experience in Live Sound mixing, preferably on Loudspeaker System & Digital Mixing Console
• Able to provide technical support in Pre & Post Sales Activities (Vertical & Horizontal Sales Environment).

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

SYSTEM ANALYST PROGRAMMER

Location: Kovan

Working days: 5 days (Mon - Fri)
Working time: 7.30 to 5.15pm or 8.30 to 6.15pm or 9.30 to 7.15pm
Salary: $3000 - $4000

Purpose:

To actively contribute to the development, implementation, and upkeep of information systems that are effective, dependable, and secure, utilizing a blend of analytical thinking and programming proficiency

Key Areas of Accountabilities:

• Requirement Analysis to examine and understand user needs and system requirements.
• System Design in creating and scalable system architectures based on the analyzed requirements.
• Programming and Coding to translate system designs into executable codes. Proficiency in IBM, RPG or Proficient in SAP is an added advantage.
• Working closely with cross functional teams, including developers, analysts, and stakeholders.

Job responsibilities:

• Support and maintenance of AS/400 application system.Proficiency in one or more programming languages, such as: RPG, Python and PHP.
  SQL for relational databases such as IBM DB2 or MySQL.
  
• Basic knowledge of Business Intelligence (BI) tools involves understanding the fundamental concepts and functionalities associated with these tools.To leverage Excel effectively for Business Intelligence (BI) purposes.
  Power BI, QlikView, IBM Cognos.
  

Requirements:

• Bachelor's degree in computer science or information technology/or A Polytechnic diploma coupled with relevant experience and / or certifications.
• Candidates with 1 to 2 years of professional experience
• Strong understanding of IT concepts, systems, and technologies.

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Detailed Job Description

• Design, implement, and oversee intricate core and data center network infrastructure to ensure optimal availability, performance, and scalability.
• Manage Cisco ACI environments, including fabric, tenants, application profiles, and endpoint groups, while addressing any administrative or troubleshooting needs.
• Collaborate across teams to align network infrastructure with business objectives and emerging technology trends.
• Develop and uphold network documentation, policies, and procedures to maintain clarity and consistency.
• Supervise the setup, configuration, and upkeep of network hardware and software.
• Proactively identify and address network vulnerabilities to uphold security standards.
• Lead end-to-end network projects, including budget oversight, from conception to execution.
• Enhance efficiency in visualizing, monitoring, and analyzing network operations through automation and improvement initiatives for regular updates on OLAs and KPIs.
• Provide mentorship and technical guidance to junior network engineers.
• Keep abreast of new technologies and industry best practices, recommending enhancements accordingly.

Minimum Requirements

• Hold a degree in Computer/Electrical/Electronics Engineering or Computer Science.
• Possess a minimum of 6 years of relevant IT experience in network engineering, focusing on data center networking.
• Demonstrate proficiency in Cisco ACI architecture, including hands-on experience in deployment, configuration, and troubleshooting.
• Exhibit a strong grasp of networking concepts and protocols such as TCP/IP, VLANs, OSPF, and BGP.
• Display an interest in developing IT service management skills.
• Have experience with network security practices and firewall configuration.
• Showcase exceptional problem-solving abilities and thrive in fast-paced environments.
• Candidates with industry-recognized certifications (e.g., CCNP, ITIL, CITPM, PMP, etc.) will receive preference.
• Possess excellent verbal and written communication skills, along with strong collaboration abilities.

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.
Email: [email protected] / [email protected]
We regret that only shortlisted candidates will be notified.
Job Code: SHIL
EA Registration No. R22109597
EA License No.: 01C4394
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Job Objectives

We are looking for a System/Infra Engineer to help setup, manage, maintain and troubleshoot our existing deployment and infrastructure. You will be part of a team to help achieve in ensuring the high levels of system/application availability and performance.

• Manage and monitor all installed system and infrastructure
• Install, configure, test and maintain application software, deployment and system management tools
• Liaise with vendors and other IT personnel for problem resolution
• Committed and self-drive 6+ years of experience in deployment process
• Experience in install, configure and troubleshoot of AIX/Linux, WebLogic, iPlanet, Jboss based environments
• Experience in automation and continuous Integration
• Experience in application deployment process and tools such as Jenkins, Aldon LMe
• Having hands on experience in UNIX shell scripting & groovy, networking knowledge, knowledge in IBM MQ, connect direct, ftp/sftp, Oracle DB, administration and perforance testing tools is a plus.

Global and local businesses have established goals to attain net zero carbon emissions by 2040/ 2050, with a strong emphasis on Green Mark Certification, WELLS, and LEED. Savills will play a significant role to work with Companies to shape their future.

We are looking for people who are passionate about the environment and wants to be in the forefront to work with local, regional and international clients to transform their business in reducing their properties' carbon footprint. The role will report into Energy & Sustainability Management, be part of a vibrant team to drive an impact through excellent service, solutions and results.

Roles & Responsibilities

• Conduct energy audits and gather the relevant data and documentation for the energy audit report
• Conducting a walk-through audit, measurement and verification of building performance in order to analyze and recommend improvements.
• Formulate and implement energy, water, and waste plans and evaluations to advance the sustainability agenda.
• Develop engineering solutions & costing that provide the greatest value to our customers
• Present introduction and proposals to clients
• Assist the Client throughout the certification process for Green Mark, WELLS and LEED.
• Assist retrofit managers in various project implementations
• Manage subcontractors and suppliers
• Testing and commissioning of implemented systems
• Maintain a high-level of customer satisfaction
• Data analysis and upkeep of engineering systems
• Manage client expectations

Requirements

• Degree in a related technical discipline (e.g. Engineering, Sustainability, Energy, Environmental Science)
• Familiar with LEED, WELL, Green Mark Certification will be an advantage
• Green Mark Accredited Professional and Singapore Certified Energy Manager
• BCA Energy Auditor or NEA Energy Efficiency Opportunities Assessors
• At least 4 years of experience in delivering sustainability consulting projects, green building projects, or in a related role.
• ACMV knowledge is preferred
• Excellent communication and report writing skills
• Ability to read and comprehend technical reports and drawings
• Creative in visual and verbal presentation approaches with the customer needs in mind
• Agile when the situation calls for it with the aim towards solutioning
• Excellent planning and organizing skills
• Works well in a team yet can be independent and accountable
• Strong advocate in the energy & sustainability space and wants to make a different
• Stakeholder engagement experience includes relevant government authorities (eg BCA, NEA, etc) multi-national corporations and senior management
• Explore and introduce new market-available technology and products.
• Data analytics skills particularly trend analysis and highlighting anomalies for effective solutioning.
• Basic Autocad knowledge

JOB SUMMARY

As a Lead DevOps Engineer, you will be responsible for leading a team of DevOps engineers to design, implement, and maintain the infrastructure, tools, and processes needed to support continuous integration, continuous delivery (CI/CD), and automated deployment of software applications. You will collaborate with cross-functional teams, including development, operations, and quality assurance, to streamline and optimise software development and delivery pipelines. Additionally, you will provide technical leadership, mentorship, and guidance to the team to drive innovation, improve efficiency, and ensure high availability and reliability of our systems.

JOB DUTIES

• Lead a team of DevOps engineers to design, implement, and maintain CI/CD pipelines for automated build, test, and deployment of applications using tools like Jenkins, GitLab CI/CD.
• Develop and maintain infrastructure as code (IaC) using tools like Terraform, CloudFormation, or Ansible to automate the provisioning and configuration of infrastructure resources.
• Configure and manage container orchestration platforms like Kubernetes, Docker Swarm, or Amazon ECS for containerized application deployment and management.
• Implement and manage monitoring, logging, and alerting solutions to ensure the health, performance, and security of infrastructure and applications using tools like Prometheus, Grafana, ELK Stack, or AWS CloudWatch.
• Develop, maintain, and organise documentation related to infrastructure, processes, and procedures in a central repository or knowledge base.
• Collaborate with development teams to optimise application performance, troubleshoot issues, and implement best practices for scalability, reliability, and security.
• Provide technical leadership and guidance to the team in designing, implementing, and maintaining DevOps processes, tools, and infrastructure
• Conduct code reviews, design reviews, and architecture reviews to ensure code quality, maintainability, and scalability.
• Manage release process of software applications and services for staging and production environments.
• Work closely with security teams to implement and enforce security policies, standards, and practices across infrastructure and applications.
• Drive automation initiatives to streamline repetitive tasks, workflows, and processes and improve efficiency.
• Participate in capacity planning, load testing, and performance optimization activities to ensure optimal performance and scalability of our systems.
• Analyse cloud infrastructure usage and spending patterns to identify opportunities for cost optimization and resource utilisation improvement.
• Implement cost-saving strategies such as rightsizing instances, leveraging reserved instances, and optimising storage solutions to reduce cloud expenses.
• Monitor and track cloud costs and usage metrics, and provide recommendations for optimising resource allocation and usage efficiency.
• Mentor and coach team members, foster a culture of continuous learning and improvement, and promote collaboration and knowledge sharing within the team.
• Stay updated with emerging technologies, industry trends, and best practices in DevOps, cloud computing, and software development.

JOB REQUIREMENTS

• Bachelor's degree in Computer Science, Engineering, or related field.
• Proven experience working as a DevOps Engineer or similar role in a leadership capacity, leading and mentoring a team of engineers.
• Strong understanding of DevOps principles, methodologies, and practices.
• Proficiency in scripting and programming languages such as Python or Shell.
• Hands-on experience with CI/CD tools, version control systems (e.g., Git), and build automation tools.
• Experience with cloud computing platforms such as AWS, Azure, or Google Cloud Platform.
• Knowledge of containerization and orchestration technologies like Docker, Kubernetes, or ECS.
• Excellent problem-solving skills, attention to detail, and ability to work collaboratively in a team environment.
• Experience with incident management, post-mortem analysis, and root cause analysis (RCA) processes.
• Knowledge of infrastructure security best practices and tools for securing cloud infrastructure and applications.
• Excellent leadership, communication, and interpersonal skills, with the ability to effectively lead and collaborate with cross-functional teams.
• Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Willingness to travel to meet and work with offshore team members.
• Fluency in written and spoken English and Mandarin is highly desirable to liaise with Chinese speaking clients and counterparts.

ABOUT THE ROLE

—

We're looking for a motivated and organized individual to join our Asia marketing team in a dynamic support role. This is a fantastic entry-level opportunity for someone passionate about marketing and eager to learn and add value. You'll get hands-on experience assisting with the development and execution of regional marketing campaigns, scaled digital programs and events with a focus on the company product solutions. This is an excellent opportunity for someone passionate about technology and marketing to gain hands-on experience and learn the fundamentals of B2B marketing strategies within a fast-paced environment.

RESPONSIBILITIES

—

Campaign Support:

• Support the planning, development, execution, reporting and optimisation of the scaled digital campaigns and programs aligned to horizontal and vertical solutions including Platform events, scaled digital events and webinar programs.
• Create briefing documents, maintain project management documentation to ensure high quality outputs and milestone management. Help track and report on campaign performance metrics
• Assist with localizing assets and marketing materials for regional use as needed.
• Work closely with the regional campaigns & programs team to help drive developer engagement, opportunity and business growth.
• Assist with project management tasks to ensure deadlines are met
• Event speaker management tasks including effective speaker briefing, calendar scheduling and management, consolidation of resources and inputs from various internal stakeholders.
• Assist with agency SOW management and general event coordination as required.

Marketing Operations:

• Gain familiarity with marketing automation tools, lead generation and event platforms and campaign reporting dashboards
• Assist in summarizing insights from campaigns and program results
• Work closely with the regional C&P team to drive opportunity and business growth
• Support communication between global and country marketing teams to ensure alignment
• Build and maintain relationships with internal stakeholders and external agency vendors

PREFERRED QUALIFICATIONS

• Diploma or degree in marketing, business administration, or a related field.
• 2-3 years of experience in a marketing/communications support role
• Strong interest in cloud technology and solutions.
• Excellent organizational and time management skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Desired Attributes:

• Self-motivated with a strong desire to learn and grow.
• Detail-oriented and able to manage multiple tasks efficiently.
• Excellent written and verbal communication skills.
• Familiarity with Cloud products is a plus.
• Ability to learn quickly and adapt to new tasks.
• Positive attitude and eagerness to contribute to a team environment.

• Design new solutions or fixes to enhance existing applications using web-enabled development programs using HTML, CSS HTML, JavaScript, XML, and similar or other web services and service-oriented tools.
• Development experience with Java, J2EE, Spring, Springboot, Angular, HTML5, CSS3, jQuery, Knockout JS, jQuery Mobile, Bootstrap, D3, RxJS, and NodeJS experience
• Strong development skills using Java and Spring Framework.
• Strong Web development skills using HTML5, CSS3, Angular Framework.
• Strong RDBMS skills using PostgreSQL and professional experience in Python development.
• Proficient with Python frameworks such as Django, Flask, or Pyramid.
• Manage ad-hoc requests and multiple projects simultaneously while operating in a high tempo environment with ever-changing priorities and tasks.
• Design, develop and implement new applications, enhancements, and new features to our products
• Prepare accurate and detailed requirement specification documents, user guides, and functional specification documents
• Participate in the final phases of deploying and performance tuning of the application and help identify performance bottlenecks and suggest work-around

• 2 to 7 years’ experience
• Minimum 2 years hands-on experience with Tableau Desktop, Explorer and Server, preferably also have the experience with Tableau administration.
• Familiar with Tableau Pep.
• Able to perform adding or creating dimensions, measures and calculations
• Understanding of OLTP/OLAP data model for efficient reporting
• Experience in financial industry preferred and able to communicate with business users.
• Conduct unit tests and develop database queries to analyze the effects and troubleshoot issues
• Providing Tier 1 support for Tableau issues reported by departmental or group personnel.
• Resolving any data or performance issues related to workbooks and data sources.
• Certification in Tableau is a must

Company Profile

XT.COM Exchange was established in 2018 and registered in Seychelles. Its operating headquarters is located in Dubai. It has operation centers in Tokyo, Dubai, Seoul and other countries and regions, and its business covers the world.

XT.COM is a comprehensive trading platform that supports 100+ high-quality currencies and 300 trading pairs. It has a rich variety of transactions such as currency transactions, leveraged transactions, OTC transactions, contract transactions, and credit card purchases. Provide users with the safest, most efficient and professional digital asset investment services.

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

●Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

●Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

●Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 10 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

●Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

●Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

●Experience in and understanding of blockchain trading business a plus

Working at XT

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

●International work environment and flat organisation

● Great career development opportunities in a growing company

Job Summary:

The candidate will join our software engineering team, and will be responsible for the design, development, testing and maintenance of software systems. The candidate must be able to work independently and collaboratively with other software and systems engineers. The candidate must possess good problem-solving skills and be committed to deliver quality system.

Responsibilities:

• Perform requirements analysis, system design, development, test and deploy applications
• Analyze & solve performance and security related requirements in the applications.
• Collaborate with other engineers to integrate software components, system infrastructure, and third part components
• Work with system testers to detect and rectify detects
• Monitor application performance and troubleshoot issues
• Produce documentation and artifacts
• Provide pre-sales support in preparing solution proposals and product demonstrations
• Provide technical support during maintenance phase of the system
• Design and develop APIs in a micro-service based architecture.
• Stay up to date with emerging technologies

Qualifications:

• Diploma / Degree in Computer Science, IT, Engineering or equivalent.
• At least 3 years of working experience in software development
• Complete at least 1 full software development life cycle in a sizable software system project.
• Good experience in Java, web services, Object Oriented Programming and software design patterns
• Data modeling and database design experience
• Proficient in use of code versioning tools, such as GIT.
• A team player who possesses good interpersonal, communication skills and ability to work independently and collaborate in a team.
• Fresh graduate with good academic results and passions in software development and new IT technologies will be considered.

Added advantage

• Professional certifications or post graduate degrees
• Knowledge and experience with Big Data, OLAP and microservice systems
• Familiar with system applications such as databases (Oracle/ MSSQL, Mongo DB), fault management systems and Business Intelligence (BI) tools
• Knowledge in areas of cloud deployment/ services, data analytics/ algorithms
• Knowledge and experience in Spring Boot and Micro Service Systems
• Experience in waterfall and Agile Scrum development practices
• Experience in Traffic Management domain

JOB DUTIES

• Define overall frontend architecture for yet to be announced web-based enterprise applications based on product requirements.
• Responsible for leading the team to build a functional and appealing web- and mobile-based enterprise applications optimised in terms of loading performance, mobile responsiveness and enhanced user experience.
• Brainstorm with the team to recommend the best frontend architecture, methodology, languages used, design robust, coding structure, deployment protocols and debugging for new software products.
• Participate in the project discussion of technical implementation, implementation of unit test, codes review and frontend architecture optimization.
• Collaborate with Product, Creative and Backend Engineering Team to develop and implement the frontend architecture and interactive site features to support user interface concepts.
• Collaborate with the QA team to define testing strategies, automate tests where possible, and ensure the overall quality of the frontend codebase.
• Develop, test, deploy and enhance reactive/responsive web applications running on modern browsers and operating systems.
• Ensure all software products under supervision are adhering to the highest engineering standards which includes code maintainability, quality, monitoring, operational excellence, and documentation.
• Conduct code reviews and ensure merged code adheres to best practices and standards.
• Provide mentorship and guidance to team members under care to groom them in terms of technical skillsets.
• Stay up-to-date with new technology trends, languages and techniques.
• Source, seek, hire and fill skills and experience gaps among the Frontend Engineering team members.

JOB REQUIREMENTS:

• Bachelor's Degree of Computing, Software Engineering, IT or related field.
• Over 5 years of related work experience as the core member of the frontend development team in developing functional and appealing web- and mobile-based enterprise applications optimised in terms of loading performance, mobile responsiveness and enhanced user experience, preferably in fast-paced IT industry.
• Strong understanding of Design and Architecture Patterns particularly in frontend engineering of reactive/responsive web applications.
• Have extensive experience working with modern and reactive/responsive web development capabilities such as React.js, Vue.js, AngularJS, Next.js, and Typescript.
• Familiar with functional programming paradigms (eg. react hooks, rambda.js) and Graphql.
• Strong fluency in JavaScript, jQuery, HTML/HTML5/CSS, GIT and can implement and ingest designs elements from tools like Figma and Zeplin.
• Experience developing delivering scalable, maintainable, extensible, web-based enterprise grade applications.
• Familiar with web compatibility issues on common browsers (e.g. Chrome, Safari, Firefox, Edge, QQ, Sogou, UC), able to effectively solve browser compatibility and performance issues.
• Experience practitioner in agile frameworks, scrum methods or extreme programming.
• Excellent documentation skills in drafting clear and concise requirements and specifications along with in-depth knowledge of product strategy.
• Willing to roll-up one’s sleeves and provide hands-on help to the team.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple projects simultaneously.
• Ability to lead, convince and inspire team members in a fast-paced environment.
• Strong knowledge in software engineering, technology trends, technology constraints and software development lifecycle is an advantage.
• Willingness to travel to meet and work with offshore team members.
• Fluency in written and spoken English and Mandarin is highly desirable to liaise with Chinese speaking clients and counterparts to understand their technical requirements.

Job Duties:

• Provide thought leadership to business and technology stakeholders on value propositions, best practices and cloud computing strategies.
• Effectively communicate the technical strategy, processes and needs across the organisation.
• Work closely with the Product Owners and Product Managers to understand, stay in-sync and deliver to production to the organisation’s product vision.
• Define overall backend software architecture for our yet to be announced next generation integrated best-of-suite enterprise solutions.
• Work with cross-functional teams to oversee the design, development, and management of high efficiency, secure, scalable, cost optimised, robust and resilient cloud-based enterprise infrastructure solutions from design, development, test, staging and production environments across multiple microservice systems and all phases of the Software Development Life Cycle (SDLC).
• Envision and implement an automated CI/CD pipeline and/or DevOps and change management processes.
• Participate in the project discussion of technical implementation, unit test implementation, codes review, and backend architecture design, implementation and optimization.
• Ensure all software products under supervision are adhering to the highest engineering standards which includes code maintainability, quality, monitoring, operational excellence, and documentation.
• Conduct code reviews and ensure merged code adheres to best practices and standards.
• Act as a supervisor, mentor and role model to the entire Backend Engineering division both local and overseas and support them in their trainings and career growth.
• Stay up-to-date with new technology trends, languages and techniques.
• Source, seek, hire and fill skills and experience gaps among the Backend Engineering team members.

Job Requirements:

• Proven track record in developing and deploying, maintainable, extensible, secure, high-performance, and high-availability web-based enterprise grade microservices applications using mainstream programming languages (preferably Java) on established cloud platforms.
• Excellent documentation skills in drafting clear and concise requirements and specifications along with in-depth knowledge of product strategy.
• Experience practitioner in agile frameworks such as scrum, lean or extreme programming.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple projects simultaneously.
• Strong troubleshooting, debugging, problem-solving, and proficiency in root cause analysis on a large and distributed codebase.
• Strong analytical and reasoning skills with an ability to anticipate outcomes of a solution.
• Strong knowledge in software engineering, technology trends, technology constraints and software development lifecycle.
• Maintain confidentiality of information processed or prepared.
• Strong communication and collaboration skills.
• Strong sense of responsibility, initiative, and commitment.
• Self-driven and perform duties and responsibilities independently with minimum supervision.
• With ‘Can’ attitude whenever you face difficulty.
• Willing to roll-up one’s sleeves and provide hands-on help to the team.
• Ability to lead, convince and inspire team members in a fast-paced environment.
• Willingness to travel to meet and work with offshore team members.
• Fluency in written and spoken English and Mandarin is highly desirable to liaise with Chinese speaking clients and counterparts to understand their technical requirements.

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

● Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

● Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

● Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 5 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

● Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

● Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

● Experience in and understanding of blockchain trading business a plus

Working at XT

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

● International work environment and flat organisation

● Great career development opportunities in a growing company

1. Expertise in SAP SCM-SD on SAP ECC and S4HANA on blueprint and design sessions, review solution options and provide recommendations while communicating the benefits, risks, and constraints to both the business and IT stakeholders.
2. Strong working experience on SAP IS Retail complete configuration with CAR integration, the IS Retail specific POS inbound and outbound messages, Pricing, Promotions, Bonus Buy, Assortments, MAP and allocations.

1. Providing strategic directions for standardizing of SNOC monitoring and efficient use of resources for pro-active application/infrastructure monitoring.
2. Identifying areas for improvement in SNOC communications with other Incident/Problem management, Application/Infrastructure SMEs etc.
3. Overseeing creation and availability of SNOC monitoring metrics and alerts’ reports for management reporting.
4. Reviewing completeness and correctness of SNOC monitoring metrics and alerts.
5. Establishing measurements and track improvement for SNOC monitoring effectiveness and efficiency.
6. Acting as an escalation focal point for all improvement activities involving SNOC
7. Supervise and manage a team of service providers to ensure delivery of quality infrastructure services by engaged vendors to the Bank.
8. Work effectively and closely with vendor Delivery Managers and technical support staff, regulators, other IT groups such as infrastructure & applications, architecture & engineering, GPS, Finance, internal and external auditors.
9. Ability to work closely with various line of business technologies from junior to management level.
10. Change governance on all the monitoring changes for production implementation
11. Perform on call duty on rotation basis.

• Design new solutions or fixes to enhance existing applications using web-enabled development programs using HTML, CSS HTML, JavaScript, XML, and similar or other web services and service-oriented tools.
• Development experience with Java, J2EE, Spring, Springboot, Angular, HTML5, CSS3, jQuery, Knockout JS, jQuery Mobile, Bootstrap, D3, RxJS, and NodeJS experience
• Strong development skills using Java and Spring Framework.
• Strong Web development skills using HTML5, CSS3, Angular Framework.
• Strong RDBMS skills using PostgreSQL and professional experience in Python development.
• Proficient with Python frameworks such as Django, Flask, or Pyramid.
• Manage ad-hoc requests and multiple projects simultaneously while operating in a high tempo environment with ever-changing priorities and tasks.
• Design, develop and implement new applications, enhancements, and new features to our products
• Prepare accurate and detailed requirement specification documents, user guides, and functional specification documents
• Participate in the final phases of deploying and performance tuning of the application and help identify performance bottlenecks and suggest work-around

Responsibilities:

• Develop, maintain and administer tools which will automate operational activities and improve engineering productivity
• Automate continuous delivery and on-demand capacity management solutions
• Developing configuration and infrastructure solutions for internal deployments
• Troubleshooting, diagnosing and fixing software issues
• Updating, tracking and resolving technical issues
• Suggesting architecture improvements, recommending process improvements
• Evaluate new technology options and vendor products. Ensuring critical system security through the use of best in class security solutions

Requirements:

• 7+ years of technical experience in a or similar role supporting large scale production systems
• Familiar with cloud services such as AWS and GCP
• Experience in large-scaled distributed environments
• Demonstrated programming skills in Python, Go, or similar
• Experience with tools such as Docker, Ansible, Terraform, etc
• Kafka, Elasticsearch - beneficial, but not critical
• Good command of Linux environment
• Bachelor's degree in a technical field

Working here

• Be a part of the world’s leading digital assets ecosystem that continues to grow and offers excellent career development opportunities
• Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless
• Tackle fast-paced, challenging and unique projects
• Work in a truly global organization, with international teams and a flat organizational structure
• Competitive salary and benefits
• Flexible working hours, remote-first, and casual work attire

1. Understand the existing process and procedures for Helpdesk, Change, Incident and Problem management.
2. Identify the areas of improvement to reduce time to delivery avoiding manual errors.
3. Design, develop and implement solution based on functional requirement.
4. Test the functionality of the developed solution in collaboration with partners and end users.
5. Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
6. Rollout the solution to all environments across different environments.
7. Provide Maintenance support for the application and systems; apply fixes as and when required.
8. Support version upgrade for the products and amend the scripts/process as and when required.

1. Enhance system to deliver Helpdesk workflow functionality
2. Enhance system to deliver Change workflow functionality
3. Enhance system to deliver Incident and Problem management.
4. Integrate with bank’s monitoring tools.
5. Integrate with Cyberark for password administration.
6. Integrate with UAMS for users access requests.
7. Integrate with SMS/NaaS notification tool.
8. Integrate with Active Directory.
9. Deliver reporting and charting capabilities.

1. Understand the existing process and procedures for Helpdesk, Change, Incident and Problem management.
2. Identify the areas of improvement to reduce time to delivery avoiding manual errors.
3. Design, develop and implement solution based on functional requirement.
4. Test the functionality of the developed solution in collaboration with partners and end users.
5. Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
6. Rollout the solution to all environments across different environments.
7. Provide Maintenance support for the application and systems; apply fixes as and when required.
8. Support version upgrade for the products and amend the scripts/process as and when required.

1. Enhance system to deliver Helpdesk workflow functionality
2. Enhance system to deliver Change workflow functionality
3. Enhance system to deliver Incident and Problem management.
4. Integrate with bank’s monitoring tools.
5. Integrate with Cyberark for password administration.
6. Integrate with UAMS for users access requests.
7. Integrate with SMS/NaaS notification tool.
8. Integrate with Active Directory.
9. Deliver reporting and charting capabilities.

Responsibilities:

• Manage source control, including code review and merging
• Perform Unit and QA testing
• Manage and perform deployment or installation at customer site
• Manage and prepare technical documents for projects or upon customer requests
• Provide mentorship and guidance to the team members.
• Provide Software development technology consulting to customers and internal project team

Technical Requirement:

• A relevant university degree with at least 4 years of proven working experience.
• Proficient in Java8, Java11, HTML, CSS, JavaScript, SQL, Stored Procedure, DB Functions, with JSP knowledge is a plus
• Experience on server-side installation, including Windows Server, Linux, Wildfly/JBoss, IIS, SQL Server
• Familiar with source control tools such as BitBucket and SVN
• Experience in Project Team Lead
• Excellent verbal and written communication skills.

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation in APAC markets and enhance their CX with mission-critical cloud communication solutions. Toku combines local strategic consulting expertise, bespoke technology, regional in-country infrastructure, connectivity and global reach to serve the diverse needs of enterprises operating regionally.

As we continue creating momentum for our products in the APAC region and helping customers with their communications needs, we are seeking a Senior Contact Centre Engineer – Cisco / Amazon Connect. This role requires focusing on our growing On prem/ cloud customer contact centre practice leveraging Cisco Collaboration and AWS ecosystem.

What would you be doing?

• Develop & support Contact Centre projects and solutions powered using Cisco & Amazon Connect and Understanding of Cisco Unified Communication, Contact Center, or Business Video architectures.
• Able to design, deploy, and support Collaboration products with detailed experience in operation and configuration of Cisco network devices (for example, Cisco Gateways, Cisco Call Manager, Cisco Unity Connection, Cisco Presence Server, and more)
• Working and building relationships with client technology leaders to harness the benefits cloud contact center technologies.
• Development of best practice and knowledge sharing through several methods (e.g. blogposts, whitepapers, prototypes, proof of concepts, workshops, demos, breakout sessions)
• Broad technical expertise with IP Telephony-related technologies, including: Voice Gateway, Unified Communications Manager, Cisco Contact Center Enterprise, Cisco Voice Portal (VP), Cisco Intelligent Contact Management (ICM)
• Good understanding of IP Telephony protocols, including SIP, H323, MGCP, RTP, RTCP, VXML, and different codecs.
• Experience with customer collaboration or contact center technologies, including: Agent Desktop, IVR Scripting, Contact Center Reporting, Troubleshooting
• Highly analytical, possessing significant enterprise call center / telecom implementation and operations experience.
• working on the design of amazon connect contact centre, development and deployment of enterprise supporting systems at scale

Job Objectives

We are looking for a System/Infra Engineer to help setup, manage, maintain and troubleshoot our existing deployment and infrastructure. You will be part of a team to help achieve in ensuring the high levels of system/application availability and performance.

• Manage and monitor all installed system and infrastructure
• Install, configure, test and maintain application software, deployment and system management tools
• Liaise with vendors and other IT personnel for problem resolution
• Committed and self-drive 8+ years of experience in deployment process
• Experience in install, configure and troubleshoot of AIX/Linux, WebLogic, iPlanet, Jboss based environments
• Experience in automation and continuous Integration
• Experience in application deployment process and tools such as Jenkins, Aldon LMe
• Having hands on experience in UNIX shell scripting & groovy, networking knowledge, knowledge in IBM MQ, connect direct, ftp/sftp, Oracle DB, administration and perforance testing tools is a plus.

• Minimum of 1-3 years experience as Business Analyst in Airline domain
• Participate in change management which can include task as designing the training material, provide end user training, live demos e.t.c
• Develop user acceptance tests and coordinating with end users for coverage and execution.
• Support the program management with the impacts assessment for change requests.
• Provide production support in case of any incident.
• Proven experience in eliciting requirements from business users in user story format
• Experience of Payments or Cash Management
• Ability to translate structured and unstructured problems into analytical frameworks
• Ability to multi-task and work on a diverse range of requirements

• Design new solutions or fixes to enhance existing applications using web-enabled development programs using HTML, CSS HTML, JavaScript, XML, and similar or other web services and service-oriented tools.
• Development experience with Java, J2EE, Spring, Springboot, Angular, HTML5, CSS3, jQuery, Knockout JS, jQuery Mobile, Bootstrap, D3, RxJS, and NodeJS experience
• Strong development skills using Java and Spring Framework.
• Strong Web development skills using HTML5, CSS3, Angular Framework.
• Strong RDBMS skills using PostgreSQL and professional experience in Python development.
• Proficient with Python frameworks such as Django, Flask, or Pyramid.
• Manage ad-hoc requests and multiple projects simultaneously while operating in a high tempo environment with ever-changing priorities and tasks.
• Design, develop and implement new applications, enhancements, and new features to our products
• Prepare accurate and detailed requirement specification documents, user guides, and functional specification documents
• Participate in the final phases of deploying and performance tuning of the application and help identify performance bottlenecks and suggest work-around