Total 2,503 Information Technology job vacancies in SIN01 - Singapore- Tuas West Ave (SIN01)

The College of Computing & Data Science (CCDS) invites applications for the position of Research Associate.

Key Responsibilities:

• Employing automated methods for gathering and pre-processing data on malware.
• Designing and developing new model that enhance automation for the extraction of more representative features.
• Building deployable systems based on the research results.
• Writing research papers of high quality based on research results.

Job Requirements:

• Master’s degree in Computer Science Or Software Engineering or other related areas.
• Experience on data analysis, design and implementation of neural models (e.g., LSTM, CNN, RNN).
• Research experience on deep learning-based applications.
• Proficient in programming for crawler and data processing tasks.
• Good communication and writing skills.

We regret that only shortlisted candidates will be notified.

ey Responsibilities:

• Lead the integration and migration of the Huawei Optixtrans E6616 system within the existing rail communication infrastructure, ensuring optimal compatibility and performance.
• Configure system settings to meet the unique operational demands of rail environments.
• Develop and implement detailed migration plans, working closely with the fiber migration team to ensure a synchronized approach to network upgrades and expansions.
• Collaborate effectively with the fiber migration team to align migration activities and ensure seamless network functionality.
• Monitor system performance during the deployment phase, swiftly addressing any integration issues.
• Provide expert technical support and guidance to both the CBN and fiber migration teams, enhancing team synergy and project efficiency.

Requirements / Qualifications:

• Bachelor’s degree in Telecommunications, Computer Science, Electrical Engineering, or a related field.
• Extensive experience with Huawei networking equipment, particularly the Optixtrans series, in a deployment capacity.
• Prior experience in similar projects within the rail or transportation sector, with a proven track record in network configuration and migration.
• Strong project management skills, with the ability to manage multiple facets of a deployment project under tight deadlines.
• Excellent problem-solving abilities and adaptability to rapidly changing project requirements.
• Effective communication skills, with the ability to facilitate collaboration across technical and operational teams.

• Lead the integration and migration of the Huawei Optixtrans E6616 system within the existing rail communication infrastructure, ensuring optimal compatibility and performance.
• Configure system settings to meet the unique operational demands of rail environments.
• Develop and implement detailed migration plans, working closely with the fiber migration team to ensure a synchronized approach to network upgrades and expansions.
• Collaborate effectively with the fiber migration team to align migration activities and ensure seamless network functionality.
• Monitor system performance during the deployment phase, swiftly addressing any integration issues.
• Provide expert technical support and guidance to both the CBN and fiber migration teams, enhancing team synergy and project efficiency.

Requirements / Qualifications:

• Bachelor’s degree in Telecommunications, Computer Science, Electrical Engineering, or a related field.
• Extensive experience with Huawei networking equipment, particularly the Optixtrans series, in a deployment capacity.
• Prior experience in similar projects within the rail or transportation sector, with a proven track record in network configuration and migration.
• Strong project management skills, with the ability to manage multiple facets of a deployment project under tight deadlines.
• Excellent problem-solving abilities and adaptability to rapidly changing project requirements.
• Effective communication skills, with the ability to facilitate collaboration across technical and operational teams.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Engineer

Internal Code: A24074

What will you do?

• Build prototypes to demonstrate technology opportunities
• Design system architectures
• Write production quality code
• Manage deployments to cloud and (occasionally) on-premise infrastructure
• Learn and share knowledge in a multi-disciplinary team

What are we looking for?

• Experience in front-end development with React.js is highly advantageous
• Experience in automated testing using JavaScript testing frameworks/libraries such as Karma, Mocha, Chai and Sinon is highly advantageous.
• Experience with database management/usage (both relational and non-relational), and handling of data in different environments is highly advantageous.
• Experience in feature testing using a Selenium-based framework is a nice bonus.
• Experience in tooling processes for modern web applications using Webpack and Gulp is a nice bonus.
• Experience in using Docker containers, development of CI/CD pipelines, and deployment using cloud services such as AWS/PasSes/your own private servers is a nice bonus.
• Experience in the software development lifecycle in an Agile context is a plus point.
• Experience in Scrum is a plus point.
• Passion for creating products
• Keen sense of learning and self discovery
• Willingness and capability to impart knowledge
• High level of self awareness; Ability to self manage; A Growth mindset
• Minimum 2 years experience (or equivalent level of skill/confidence) with modern web applications using JavaScript.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is a plus

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

- Assist to programme schedules for vessels

- arrange the vessels to do loading , bunkering , shipyards base on jobs taken

- entering some adminstrative data with respects to bunkering

-application of vessel schedules related permits such as ship yard permit , gas free permit, nea permit

- knowedege on bunkering SS648

- required to board vessel every alternate weel

- must not be sea sick

- on rotation shift with another programmer

Job Description:

• Oversee all warehouse activities, including the receiving, storage, picking, packing and shipping of goods.
• Coordinate with drivers to ensure timely delivery of goods to customers and suppliers.
• Monitor inventory levels and implement appropriate strategies to minimize stock-outs and excess inventory.
• Develop and implement efficient warehouse processes and standard operating procedures (SOPs).
• Trains and supervises warehouse employees, providing guidance and support to ensure high levels of productivity and accuracy.
• Maintain a safe working environment and enforce compliance with health and safety regulations.
• Utilize warehouse management systems (MILLION) and other technology tools to track and monitor inventory levels, orders, and shipments.
• Work with other departments, such as Sales and Customer Service, to resolve any issues related to order fulfillment and customer satisfaction.
• Identify areas for process improvement and implement changes to increase efficiency and reduce costs.
• Prepare reports and provide data to management regarding warehouse activities and performance.

Job Requirements:

• High school diploma or equivalent; bachelor's degree in supply chain management, logistics or related field preferred.
• Extensive experience as a Warehouse Supervisor or similar position with at least 1 year of Warehouse Operations experience.
• Excellent leadership and people skills with the ability to motivate and supervise a diverse team.
• Excellent organizational and problem-solving skills.
• Ability to work in a fast-paced environment and juggle multiple priorities simultaneously.
• Know health and safety regulations and are committed to maintaining a safe work environment.
• Attention to detail and accuracy in all aspects of the job.
• Physical strength and the ability to lift heavy objects and stand for long periods of time.
• Familiar with the routes in singapore and adept at planning delivery routes for drivers is a significant advantage

Other Information:

• AWS, Bonus
• Medical Benefits，Leave Benefits
• Transport provided
• Working Location: Tuas
• Working hours:Monday - Friday (8.30am to 5.30pm), Saturday (8.30am to 3.00pm)

Job Description

• Full range of order processing duties, including inquiries, quotes, orders, and invoices
• Process technical Orders and requisitions by comparing items requested to master list
• Procure items at the best prices from the best sources and/or utilize existing stock in hand Co-ordinate with warehouse on stock requisitions and prepares orders
• Monitor and co-ordinate deliveries of items between suppliers and forwarder to ensure that all items are delivered to vessels on time
• Prepare essential export documents, such as packing lists and weight/volume calculations.
• Posting of Delivery Orders for billing
• Issuing of Goods Returned Notes for item rejected by customer, Resolves shipment error with suppliers
• To board the vessel in case necessary
• Maintain and expand dealers’ network and build strong customer relationships through excellent customer service
• Perform additional duties as assigned on an ad-hoc basis

Requirements:

• Relevant experience in the ship chandler industry preferred
• Excellent Communication Skills
• Ability to display analytical and problem-solving skills
• Capable of working under continual time constraints
• To work in a fast-paced environment, dynamic & motivated personality, able to work independently

Roles & Responsibilities:

The candidate will:

• Be part of the project team to build innovative Security solutions for Homeland Security, Smart Cities and Critical Infrastructures.
• Be responsible for the technical/solution designs, code development, and component test execution to demonstrate alignment to the product/functional specification of the solution.
• Collaborate with product/solution architects to create, implement and maintain the product/solution development roadmap.
• Ensure all work adheres to software development methodologies and processes
• Thoroughly document design to ensure the usability, supportability and maintainability of the developed
• Provide strong and timely support to IVVQ team and Site deployment, operation and maintenance in ensuring 24/7 system operational needs

Experience and qualification:

• 7+ years of hands-on experience and expert knowledge of full web application development lifecycle of scalable micro-services-based architectures; including tools, best practices, continuous deployment, dependency/complexity management, scale/performance tuning, monitoring, resiliency, etc.
• Strong knowledge of architectural styles and design patterns
• Experience in leading a software team is good-to-have
• Experience in SCRUM/Agile software development methodologies

Programming languages/frameworks/Technologies:

• Proficiency in the following language/framework: Java, Spring boot
• Proficiency in Angular, HTML5/CSS, JavaScript, and Apache Kafka
• Experience with relational database
• Experience with virtualization and container and knowledge about Dockers and Kubernetes
• Good knowledge related to Elasticsearch.
• Experience with test automation tools and framework for web application is good-to-have
• Experience with setting up continuous integration (e.g. GitLab CI) is good-to-have

Job Description

• To provide the quotation to the customer and purchase the good from the supplier
• Actively seek out new sales opportunities through varying modes of communication
• Monitor delivery time, stocks, and goods on order
• Forecast market requirements
• Ensure orders are timely processed and delivered to customers
• To provide good service to all customers and help them solve the problem relative to the company’s products for the customers

Job Requirements:

• At least 2 years of working experience in a trading company, preferably in in-house sales/marketing
• Good attitude and strong communication
• Good interpersonal and teamwork skills
• Good working knowledge of Microsoft Office

Working hours:

• Monday - Friday (8.30 am to 5.30 pm)
• Saturday (8.30 am to 3.00 pm)

Roles & Responsibilities:

The candidate will:

• Be part of the project team to build innovative Security solutions for Homeland Security, Smart Cities and Critical Infrastructures.
• Be responsible for the technical/solution designs, code development, and component test execution to demonstrate alignment to the product/functional specification of the solution.
• Collaborate with product/solution architects to create, implement and maintain the product/solution development roadmap.
• Ensure all work adheres to software development methodologies and processes
• Thoroughly document design to ensure the usability, supportability and maintainability of the developed
• Provide strong and timely support to IVVQ team and Site deployment, operation and maintenance in ensuring 24/7 system operational needs

Experience and qualification:

• 7+ years of hands-on experience and expert knowledge of full web application development lifecycle of scalable micro-services-based architectures; including tools, best practices, continuous deployment, dependency/complexity management, scale/performance tuning, monitoring, resiliency, etc.
• Strong knowledge of architectural styles and design patterns
• Experience in leading a software team is good-to-have
• Experience in SCRUM/Agile software development methodologies

Programming languages/frameworks/Technologies:

• Proficiency in the following language/framework: Java, Spring boot
• Proficiency in Angular, HTML5/CSS, JavaScript, and Apache Kafka
• Experience with relational database
• Experience with virtualization and container and knowledge about Dockers and Kubernetes
• Good knowledge related to Elasticsearch.
• Experience with test automation tools and framework for web application is good-to-have
• Experience with setting up continuous integration (e.g. GitLab CI) is good-to-have

Job Description

• Full range of order processing duties, including inquiries, quotes, orders, and invoices
• Process technical Orders and requisitions by comparing items requested to master list
• Procure items at the best prices from the best sources and/or utilize existing stock in hand Co-ordinate with warehouse on stock requisitions and prepares orders
• Monitor and co-ordinate deliveries of items between suppliers and forwarder to ensure that all items are delivered to vessels on time
• Prepare essential export documents, such as packing lists and weight/volume calculations.
• Posting of Delivery Orders for billing
• Issuing of Goods Returned Notes for item rejected by customer, Resolves shipment error with suppliers
• To board the vessel in case necessary
• Maintain and expand dealers’ network and build strong customer relationships through excellent customer service
• Perform additional duties as assigned on an ad-hoc basis

Requirements:

• Relevant experience in the ship chandler industry preferred
• Excellent Communication Skills
• Ability to display analytical and problem-solving skills
• Capable of working under continual time constraints
• To work in a fast-paced environment, dynamic & motivated personality, able to work independently

Roles & Responsibilities:

The candidate will:

• Be part of the project team to build innovative Security solutions for Homeland Security, Smart Cities and Critical Infrastructures.
• Be responsible for the technical/solution designs, code development, and component test execution to demonstrate alignment to the product/functional specification of the solution.
• Collaborate with product/solution architects to create, implement and maintain the product/solution development roadmap.
• Ensure all work adheres to software development methodologies and processes
• Thoroughly document design to ensure the usability, supportability and maintainability of the developed
• Provide strong and timely support to IVVQ team and Site deployment, operation and maintenance in ensuring 24/7 system operational needs

Experience and qualification:

• 7+ years of hands-on experience and expert knowledge of full web application development lifecycle of scalable micro-services-based architectures; including tools, best practices, continuous deployment, dependency/complexity management, scale/performance tuning, monitoring, resiliency, etc.
• Strong knowledge of architectural styles and design patterns
• Experience in leading a software team is good-to-have
• Experience in SCRUM/Agile software development methodologies

Programming languages/frameworks/Technologies:

• Proficiency in the following language/framework: Java, Spring boot
• Proficiency in Angular, HTML5/CSS, JavaScript, and Apache Kafka
• Experience with relational database
• Experience with virtualization and container and knowledge about Dockers and Kubernetes
• Good knowledge related to Elasticsearch.
• Experience with test automation tools and framework for web application is good-to-have
• Experience with setting up continuous integration (e.g. GitLab CI) is good-to-have

Get to know the Role:

• Scanning the technical and business environment for insights and trends to identify key growth opportunities for the company that will build sustainable competitive advantages.
• Translating organization-level strategies in Tech into actionable functional deliverables and re-allocating the business portfolio to align with market opportunities.
• Driving decision-making and ensuring major initiatives are coherent with the company’s and Technology team’s strategic direction.
• Sustaining the momentum of strategy execution and instilling organizational discipline to realize commitments to strategic plans

The Day-to-Day Activities:

• Develop and/or update the company’s technology strategies on a regular cadence, including identifying and prioritizing major cross-functional initiatives by synthesizing:
  • Internal business performance and technical competencies
  • External trends (technological, market, customer, competitor, regulatory, etc.)
• Provide inputs and advise the Co-Founders and Tech Sr. Leadership team on critical issues (e.g. strategic initiatives, BU-level plans, and major investments) based on clear issue framing, systems-level thinking, and rigorous analyses
• Bridge business opportunities with product development via a keen grasp of the business imperatives and a clear understanding of the possibilities and/or limitations of technology
• Lead the incubation of experimental business opportunities, including the development of baseline capabilities, the definition of the parameters of success, and ensuring a smooth transition to operations Support Tech leaders on Team-level strategy and facilitate cross-pollination of best practices and approaches
• Align company organizational structure to achieve strategic objectives including identification of internal capabilities to be developed or strengthened
• Execute the tech planning rhythm to ensure follow-through of the functional deliverables via discussions, updates, and action-tracking (e.g. alignment with senior Tech leadership on Tech-wide Objectives and Key Results, including metrics, target setting, and reporting)
• Communicate company Tech vision to stakeholders and support translation into operational reality via various channels (e.g. Co-Founders communications, engagements with senior Tech stakeholders, etc.)
• Assess proposals for all major initiatives to ensure judicious investment of company resources in line with strategic direction
• Advocate focus on achieving sustainable growth by working with BU leads to design and refine pricing and incentives schemes
• Actively and independently engage with company senior executives to identify new opportunities and to seek alignment on strategic priorities
• Influence a high-performance company culture by challenging critical business assumptions and encouraging cross-functional collaboration
• Drive coherence across functions and business units in order to achieve strategic objectives, including product, engineering, operations, and partnerships functions
• Provide a sounding board to company senior tech executives by helping to frame initiatives against wider company tech objectives and external tech/business environment

Key Responsibilities:

• Project Management & Execution: Lead and manage the full project lifecycle, from initiation to closure, ensuring adherence to timelines, budgets, and quality standards.
• Requirements Analysis: Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.
• Technical Solution Delivery: Coordinate with technical teams to translate business requirements into technical solutions, ensuring alignment with the bank's strategic objectives.
• Stakeholder Engagement: Act as point of contact for stakeholders, providing regular updates on project progress, addressing concerns, and managing expectations effectively.
• Risk Management: Identify and mitigate project risks and issues proactively, developing contingency plans as necessary to minimize disruptions to project timelines and deliverables.
• Resource Allocation: Allocate resources effectively to support project activities, including assigning tasks, managing workloads, and optimizing team productivity.
• Quality Assurance: Implement robust quality assurance processes to validate the accuracy and reliability of data analytics solutions, ensuring compliance with regulatory requirements.
• Performance Monitoring: Establish key performance indicators (KPIs) and metrics to measure the success of projects, monitoring performance against targets and implementing corrective actions as needed.
• Continuous Improvement: Drive continuous improvement initiatives to enhance project delivery processes, methodologies, and tools, fostering a culture of innovation and excellence within the team.
• Team Leadership: Provide leadership and guidance to project teams, fostering a collaborative and high-performance work environment conducive to professional growth and development.
• Documentation and Reporting: Maintain comprehensive project documentation, including project plans, status reports, and post-implementation reviews, to facilitate knowledge transfer and ensure transparency.
• Vendor Management: Coordinate with vendors providing metadata management solutions, overseeing their contributions to the successful implementation of the projects.

Key Requirements:

• Experience in implementing Data Warehousing projects in Finance, Credit Risk & Compliance domains
• Data Warehousing Expertise: experience of implementing large data warehouses based on Hadoop, Teradata, SAS, Oracle including data modelling, using ETL tools like Informatica PowerCenter, SSIS & visualization Tools
• Demonstrated proficiency in project management methodologies (e.g., Agile, Waterfall, Scrum) and tools (e.g., JIRA, MS Project).
• Strong analytical and problem-solving skills to address challenges related to metadata quality, data lineage accuracy, and overall data governance effectiveness.
• Extensive Good Knowledge in Teradata Technology & Ecosystem components.
• Good interpersonal and communication skills with attention to details.
• Project planning, tracking, budget management and triple constraint (Scope, time & cost).
• Worked with C-Level executives to create the vision and goals of the project and acted as a voice of customer to ensure quick business adoption.
• Manage change management, resourcing, knowledge management and project governance.
• Manage multiple projects at a time with huge volume of data and end to end implementation from data sourcing to reporting using PBI.
• Possess strong problem solving and decision-making skills while exercising good judgment
• Ability to work on multiple projects at a time with teams distributed across multiple locations

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

For this position, you will have the opportunity to work for one of our client - a Leading Investment Bank. To provide Application Production Support for worldwide Supply Chain and Trade Finance applications within Asia Pacific by being part of a dynamic team who is responsible in supporting a full range of applications and to ensure a stable and resilient Production environment for the business and operations.

Responsibilities:

• Be a team member of L2 Production Support team located across Singapore, Hong Kong and India to ensure 24/7 worldwide production support.
• Provide worldwide application production support for Trade Finance systems within Asia Pacific.
• Independently debug and propose resolution/work-around for complex production issues.
• Ensure root cause analysis is performed where necessary and manage resulting action items to completion.
• Coordinate across various teams to effectively manage production issues and maintenance activities.
• Respond to User Requests, Incidents and follow up on Problems in a timely manner.
• Ensure issues are reported, tracked, followed up and escalated timely.
• Resolve or coordinate the resolution of issues with other internal teams and / or vendor.
• Coordinate and follow up with Application Development teams to ensure permanent fix is prioritized, planned, and delivered.
• Communicate and provide status updates on issues to business users, management team and other stakeholders.
• Contribute to preventive system monitoring and alerting, where appropriate.
• Support Change Management process and application releases.
• Plan and Support Disaster Recovery Test, Live Play and Business Continuity activities.
• Support IT Security activities e.g. health checks after security patches.
• Support End-of-Day and End-of-Month overnight batch runs.
• Perform and coordinate regular maintenance activities.
• Document operation procedures, contribute to knowledge base and cross train other team members to build up functional and technical expertise.
• Analyze and challenge existing support processes to achieve continuous improvement.

Additional Responsibilities:

• Incidents resolution & Request Handling.
• Preventive maintenance.
• Pro-active actions / measures to limit corrective maintenance activities.
• Knowledgebase creation & maintenance

Requirements:

• Competent level of expertise in ORACLE PL/SQL.
• Good technical troubleshooting & debugging skills and familiarity with Unix/Linux commands
• Must possess a good understanding of JAVA/J2EE web-based applications including a good appreciation of the infrastructural setup required for such applications.

Technical (Advantage):

• Experience working with various technologies and tools e.g. Firewalls, AVI Load Balancer, Web Servers, Reverse Proxy (Apache), Single-Sign-On, Websphere, JBOSS, Tomcat, Tibco, Oracle database, MS SQL, SSRS, Java, OpenAPI, Linux, Windows, CFT, SFTP, MQ series, Autosys, Geneos, Dynatrace, Jenkins, etc.
• Good understanding of Security Practices and Cryptography, eg. CAs and PKI, Keys and Certificates, SSL/TLS, PGP, etc.
• ITSM tool: ServiceNow
• Database performance & SQL tuning experience is a plus.
• Experience with release and patch deployment, hands on experience of IBM WebSphere deployment is an advantage.

Functional:

• Good knowledge on Supply Chain and Trade Finance.
• Understanding and experience in ITIL concepts.
• Possess good analytical, problem-solving skills and self-motivated

Behavioural:

• Good team player with strong analytical, communication and interpersonal skills.
• Results and client oriented.
• Able to work independently with minimal supervision but with a keen sense to escalate timely and appropriately.
• Flexible to work in shift, weekend or public holiday and on-call support.

• Regular team buildings
• 18 leave days / year
• Health, Dental and Optical Insurance
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• Training and certifications paths

PowerUp! SG Tech Traineeship, Backend

Singapore

About the role:

This role is a 6 months traineeship provided by foodpanda to build the next generation of engineers through classroom & On the job training provided for fundamentals of backend development using GoLang

What's on the menu:

• Experience working on foodpanda's world-class technology platform and learning the day-to-day activities that power it
• Working with a world-class team on developing impactful applications/features for millions of consumers.
• First-hand experience in building and operating high-scale services that serve millions of users
• Building maintainable software in large teams
• Be part of our flagship program and gain from our specially curated program for you!

What you can bring to the table:

• Interest or experience in learning new programming languages, and tools to help build, maintain, and operate software services at scale
• Basic STEM education or minor relevant experience
• Basic knowledge in programming either from school or by self-learned courses.

What we can feed you:

• The opportunity to learn about building pragmatic software solutions to real-world problems
• The chance to work on a highly scalable and modern software application that serves millions of customers every day
• Attractive compensation, full-time staff benefits, annual leave, Tasty Thursday allowance
• Certificate of Completion by accredited training provider and foodpanda at the end of the program

foodpanda is proud to be a company that believes in diversity and representation as key to creating not only an exciting product, but also an amazing customer and employee experience. We hire people based on merit and qualifications and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or any other aspect that makes you, you. If you have a disability or special need that requires accommodation, please let your Talent Acquisition partner know.

To all recruitment agencies: foodpanda does not accept third-party resumes. Please do not send resumes to our jobs alias, foodpanda employees, or any other organization location. foodpanda is not responsible for any fees related to unsolicited resumes.

Get to know the Team

Join the Consumer Experience Loyalty team at Grab - a dynamic, fast-paced team shaping the future of Grab Unlimited, our flagship membership program, and Grab Rewards Points across Southeast Asia. We are a cross-functional team of engineers, designers, and product managers who innovate and collaborate to enhance user engagement, transactions, retention and delight.

Our mission? To create the best Loyalty experience in the region, furnishing high-value benefits to our customers, and driving economic empowerment across south-east Asia for all our customers and our merchant partners. We're not just another ride-hailing or food delivery platform. As part of Grab, the leading super app, we're uniquely positioned to provide unparalleled services and experiences to our users.

Make an impact. Join us on our mission.

Get to know the Role

We are looking for a Backend Engineer to take part of the Team. You will be responsible for ensuring high quality deliverables, spanning across multiple key services powering end to end user journeys across all the different products of our superapp. These services are one of the top entry points for Grab services, with millions of visitors every day across 8 countries in total. We're seeking candidates who embody accountability, display a relentless hunger for learning and improvement, thrive in autonomy, and possess the drive to consistently go above and beyond expectations.

The Day-to-Day Activities

• Design and write with the cutting-edge GO language to improve the availability, scalability, latency, and efficiency of Grab's range of services

• Explore and create new design/architectures geared towards scale and performance

• Work closely with the infrastructure team in building and scaling back-end services as well as performing root cause analysis investigations

• Design, build, analyze, and fix large-scale systems

• Debug and modify complex, production software that serves millions of users in Southeast Asia

• Participate in code reviews and provide constructive feedback for continuous improvement.

We are looking to welcome a Customer Service Representative to join our Global Customer Service Department. You will work as an integral part of the department by providing outstanding customer service to our internal and external customers and report to the Customer Service Manager. 

Closing Date: Applications will close on Tuesday 9th July 2024.

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Take ownership of customer queries received via phone, email, live chat, and in person through to resolution in line with policies/procedures, KPI’s and Customer First training best practices. Striving to increase customer satisfaction/first-time resolution and reduce the need for customers to contact.
• Take responsibility for the processing of orders, invoices, quotes, returns and claims in a timely and accurate manner, responding appropriately and swiftly to queries, problems and special requests from customers, accelerating these to team leaders and managers where appropriate.
• Resolving product or service problems/queries by clarifying customer issues, determining the root cause of problem, selecting and explaining the best solution to the problem, expediting corrections/adjustments, and following up to ensure resolution.
• On the back of customer contacts review the customer self-help portals (where they exist) and suggest new content or amendments to the relevant team.
• Managing day-to-day business processes, liaising with other departments where appropriate.
• Suggesting amendments to Standard Operating Procedures (SOP).
• Maintaining knowledge of department policies, processes, procedures, and systems used, developing an internal network to increase knowledge.
• Providing support to team members.
• Active participation in meetings, expressing your viewpoint but also recognising and listening to others.
• Suggesting improvement ideas and assisting with the implementation of those ideas to improve customer satisfaction, increase productivity or reduce costs.
• Using Salesforce to manage customer contacts and workflow in line with the SOP.
• Using SAP/Salesforce to manage orders/invoicing.
• You achieve personal objectives and, work to agreed KPI’s and targets including quality assurance.
• In addition to the above, this role may also be required to help on projects and workload as determined by business needs and the Manager.

The HR Shared Service Organization (HR SSO) is responsible for the full ‘Hire to Retire’ employment cycle of approx. 11,000 colleagues globally and is split into 4 areas, HR SSO EU, HR SSO America’s, HR SSO APAC and MI (Management Information).

HR SSO APAC is responsible for the provision of services to approx. 3,000 colleagues and is split into four further areas, Pre-employment, Onboarding, Administration and Payroll.

You must ensure that all company policies are adhered to. You must also ensure that duties are carried out within set time limits whilst providing an excellent level of service to all Informa customers and colleagues.  

Informa takes the security and privacy of company, colleague and customer data seriously and you are responsible for working securely and supporting this within your duties

Key responsibilities

The HR SSO Senior Specialist (Onboarding) is expected to assume the following key responsibilities plus any other reasonable duties as required:

• During rollout of Onboarding Programme to wider country/division scope, work with:-  project team to deliver manager guidance; in country HR teams within discovery to identify current onboarding processes; Informa Communication team to ensure emails are maintained with in country requirements; and support Team Leader in rollout to wider Onboarding team.
• Act as subject matter expert for the WelcomeIn and Activate Programmes
• Provide first point of contact for hiring managers and new colleagues resolving queries professionally and promptly
• First line response for escalated queries and complex onboarding matters
• Will work with and support Team Leader to escalate and deliver any training requirements.
• Working with the pre-employment team to establish a smooth transition of all starters post offer and moving into the onboarding stages
• Management and updating of the new colleague tracker on a day-to-day basis
• Initiate welcome meetings and reminders starting at pre-boarding through to one year after joining
• Organise key onboarding events throughout the programme, ensuring the colleague is informed and attending, whilst maintaining the tracking schedule
• Management of the Onboarding Platforms & all templated Communications to ensure all are maintained and accurately updated with any changes throughout the year
• Management of key systems & relationships with account holders of these systems to support wider onboarding processes, ensuring guidance on usage is up to date and work with Team Leader to cascade to rest of team (including but not limited to – Absorb)
• Handles diverse and confidential information requiring extreme accuracy, independent judgement and discretion.

People Management Responsibilities

• General duty of care to colleagues
• Work collaboratively across teams/businesses
• Act as a role model to others
• Provide help and a buddy system to other members of the team depending upon your level (SSC Specific)

Skills & Abilities

• Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contacts
• Proficient skills in Excel, Word and Outlook are essential
• Proficient in Chinese is a must for reading, writing and translation of Chinese documents 
• Knowledge and ability to use relevant internal systems
• Ability to act with integrity, tact and diplomacy with sensitive and confidential information and handle it in a secure and safe manner at all times
• Ability to complete a variety of related tasks
• Pro-actively solve problems
• Excellent Customer Service skills
• Good time management skills, and prioritization skills; capable of working independently in a fast-paced environment
• Service-oriented team player who has a strong orientation toward teamwork to work as part of a team
• Ability to be flexible within role

Mandatory Skills

Responsibilities:

• Facilitate, Drive & Lead Application Infrastructure Team Onshore / Offshore to deliver the Approved Infrastructure solution designed.
• Work with Enterprise solution architect to design solutions and align to enterprise needs and implement.
• Manage all activities end-to-end to deliver the project (from scoping to implementation) to agreed parameters.
• Ensure the deliveries are adhered to standards and processes related to infra setup, application deployment.
• To mentor team to Adhere Bank Policies and follow best practices related to Application Recommended for Infra Parameters.
• Perform the Scrum Master role (where required) and lead the Agile team in their sprint deliveries.
• Collaborate with project team members from various domains to monitor, develop and execute project plans and associated project content.
• Ability to manage multiple work-streams concurrently and effectively resolve issues or conflicts.
• Good communication skills, negotiation skills, and stakeholder management.
• Adhere to organizational guidelines and process during deliver.
• Actively monitor and report progress to all stakeholders in a timely manner by using a variety of formal communication channels.
• eal with all project-related escalations and seek input and assistance from appropriate channels to resolve in a timely manner.

Requirements:

• Minimum 6-9 years of experience and out of which, minimum 5+ years of Production Management experience in CORE Banking.
• Managed Finacle 10.x/11.x and multi-countries and OPEN systems production environment.
• Finacle Application environment servers run in combination of IBM AIX, VPC, OpenShift. We need the candidate to have good knowledge in various cloud technology to support the infrastructure for Optimization.
• Hands-on Experience in Finacle Application (Core Banking) Server Capacity Monitoring and Optimization.
• Good level of command over production Infra; performance monitoring and reporting tools.
• Good working experience in Elasticsearch, Logstash, Grafana/Kibana, AppDynamics etc.
• Ideal hands-on experience in Unix/Linux/Shell/Python scripting.
• Good Hands-on experience in PAAS (Platform as a Service) and not limited to AWS, Pivotal, OpenShift.
• Sound knowledge on CI/CD tools, flow mechanism other supporting tools with project implementation experience.
• Knowledge on API Message, Queue handling and Caching Techniques most likely on Kafka and Redis.
• Working Experience on any microservice platform mostly in Banking.
• Ideally Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.
• Perform at the highest level of competencies like: Achieving Excellence People Management Solution Driven Relationship Innovative Purpose-Driven.
• Ability to work with stakeholders to stretch role in depth/width.
• Should be well-versed with latest Finacle and technology trends.
• Good experience in running automation and service improvements experience.
• Good experience on working with multiple teams of infra and Functional team.

Mandatory Skills

Responsibilities:

• Analysing existing Code base/Program for modification purposes.
• Designing/Deployment of Service in Container Environment
• Writing and implementing, clean, scalable code.
• Troubleshooting and debugging code.
• Verifying and deploying software systems.
• Recommending and executing program improvements.
• Maintaining software code and security systems.
• Creating technical documents
• Administer production jobs
• Understand debugging info
• Roll back a bad software push
• Block or rate-limiting unwanted traffic
• Well versed with Capacity/Performance Management
• Well versed with Production Support
• Use the monitoring systems (for alerting and dashboards)

Requirements:

• At least 5 to 10 years working in an L3 Production Support Environment with Internet and Mobile Banking knowledge which mainly involves Bug Fixing, Testing and Release MGMT.
• Bachelor’s degree in computer science, computer engineering, or information technology.
• Advanced knowledge of programming languages:
• Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL
• Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)
• Advance Knowledge on Containers and Spring FrameWork
• Knowledge of software systems and frameworks EONTEC & KONY (PREFERRED)
• Familiarity with Agile development technologies.
• Ability to learn new languages and technologies quickly.
• Good communication skills.
• Ability to work as part of a team or individually on a project.
• Ability to work well under pressure.

Mandatory Must-have Tech Skills / Framework:

Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL

Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)

Working hours/shift timing

9Am to 6Pm & CR Deployments During night (Weekdays/Weekends)

Responsibilities:

• Responsible for supporting the IT help desk services to ensure services are delivered to meet business needs and expectations, within SLA standards (response time and resolution time.
• Install and configure hardware and software applications.
• Manage user accounts, permissions, and access rights.
• Monitor and maintain IT systems to ensure their smooth functioning.
• Perform system backups and disaster recovery procedures.
• Support VOIP, conferencing and mobile service request.
• Liaise with other support teams, or product teams as required to resolve requests and issues in a timely manner.
• Act as a contact point between helpdesk operations, other teams (internal, external and vendor/supplier)
• IT assets and inventories management.
• Ensure proper documentation of all IT infrastructure setups, software licenses, and any software modifications.
• Design and conduct IT user training on systems under the IT Department's purview.

Requirements:

• Diploma in Computer Science.
• At least 5 years of MIS experience.
• Possess ITIL Certification or equivalent.
• Experience with Windows Servers, Active Directory, routers, and network switches is required.

__________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Mandatory Skills

Responsibilities:

• Analysing existing Code base/Program for modification purposes.
• Designing/Deployment of Service in Container Environment
• Writing and implementing, clean, scalable code.
• Troubleshooting and debugging code.
• Verifying and deploying software systems.
• Recommending and executing program improvements.
• Maintaining software code and security systems.
• Creating technical documents
• Administer production jobs
• Understand debugging info
• Roll back a bad software push
• Block or rate-limiting unwanted traffic
• Well versed with Capacity/Performance Management
• Well versed with Production Support
• Use the monitoring systems (for alerting and dashboards)

Requirements:

• At least 5 to 10 years working in an L3 Production Support Environment with Internet and Mobile Banking knowledge which mainly involves Bug Fixing, Testing and Release MGMT.
• Bachelor’s degree in computer science, computer engineering, or information technology.
• Advanced knowledge of programming languages:
• Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL
• Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)
• Advance Knowledge on Containers and Spring FrameWork
• Knowledge of software systems and frameworks EONTEC & KONY (PREFERRED)
• Familiarity with Agile development technologies.
• Ability to learn new languages and technologies quickly.
• Good communication skills.
• Ability to work as part of a team or individually on a project.
• Ability to work well under pressure.

Mandatory Must-have Tech Skills / Framework:

Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL

Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)

Working hours/shift timing

9Am to 6Pm & CR Deployments During night (Weekdays/Weekends)

Mandatory Skills

Responsibilities:

• Analysing existing Code base/Program for modification purposes.
• Designing/Deployment of Service in Container Environment
• Writing and implementing, clean, scalable code.
• Troubleshooting and debugging code.
• Verifying and deploying software systems.
• Recommending and executing program improvements.
• Maintaining software code and security systems.
• Creating technical documents
• Administer production jobs
• Understand debugging info
• Roll back a bad software push
• Block or rate-limiting unwanted traffic
• Well versed with Capacity/Performance Management
• Well versed with Production Support
• Use the monitoring systems (for alerting and dashboards)

Requirements:

• At least 5 to 10 years working in an L3 Production Support Environment with Internet and Mobile Banking knowledge which mainly involves Bug Fixing, Testing and Release MGMT.
• Bachelor’s degree in computer science, computer engineering, or information technology.
• Advanced knowledge of programming languages:
• Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL
• Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)
• Advance Knowledge on Containers and Spring FrameWork
• Knowledge of software systems and frameworks EONTEC & KONY (PREFERRED)
• Familiarity with Agile development technologies.
• Ability to learn new languages and technologies quickly.
• Good communication skills.
• Ability to work as part of a team or individually on a project.
• Ability to work well under pressure.

Mandatory Must-have Tech Skills / Framework:

Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL

Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)

Working hours/shift timing

9Am to 6Pm & CR Deployments During night (Weekdays/Weekends)

About the Role

Zero-Error Systems (ZES) is seeking versatile, detail-oriented Field Application Engineering - Manager. In this role, you will work closely with the sales and engineering team to identify customer needs, develop technical solutions, and ensure the successful implementation and optimization of ZES’ products. Working in a dynamic, fast-paced, development environment, you will also play a crucial role in providing technical support and expertise to customers. This position requires a blend of technical knowledge, customer interaction, and problem-solving skills.

Key Responsibilities

1) Customer Support and Relationship Management

• Serve as the primary technical contact for customers, addressing their queries and providing technical support.
• Build and maintain strong relationships with customers to understand their requirements and provide tailored solutions.
• Provide effective FAE support to customers for ZES products, through alignment with internal sales teams and engineering team.

2) Pre-Sales Support:

• Collaborate with the sales team to understand customer needs and develop technical proposals.
• Assist in the preparation and delivery of product demonstrations and technical presentations to potential customers.
• Provide technical input for the development of sales strategies and proposals.

3) Technical Expertise and Solution Development:

• Stay up-to-date with industry trends, emerging technologies, and competitive products.
• Develop and customize technical solutions to meet specific customer requirements.
• Partner closely with the engineering team to provide customer feedback and influence product improvements.

4) Post-Sales Support:

• Ensure successful product implementation and integration at customer sites.
• Provide ongoing technical support and troubleshooting to resolve customer issues.

5) Documentation and Reporting:

• Prepare and maintain detailed technical documentation, including application notes, user guides, and technical reports.
• Maintain accurate records of customer interactions, issues, and solutions.
• Provide regular updates and reports to management on customer activities and support issues.

6) Any other duties assigned

Key Requirements

• Bachelor’s in Electrical Engineering or related field.
• Strong understanding of the semiconductor industry, market dynamics, and competitive landscape in the region.
• Proven experience in a field application engineering or similar technical support role, for Semiconductor components, including Power management IC, MCU/FPGA is preferred.
• Excellent problem-solving and analytical skills.
• Strong interpersonal and communication skills.
• Able to work independently as well as a good team player
• Detail-oriented, with a strategic outlook and a focus on driving results.
• Willingness to travel to customer sites and industry events as required.