· Design, execute, and continuously optimize company's Southeast Asia after-sales service operation strategy to ensure customer satisfaction and retention rates meet targets.

· Lead and manage after-sales operations team, including functions such as customer support, technical support, and customer success.

· Develop and maintain efficient customer support processes and standard operating procedures to ensure timely resolution and proper handling of customer issues.

· Develop and implement customer training plans to help customers in better understand and use of products, enhance customer satisfaction and product stickiness.

· Coordinate cross-departmental collaboration, closely collaborating with sales and product development teams to address customer issues and continuously improve products and services.

· Analyse customer feedback and data, identify problems and marketing opportunities, propose improvement suggestions and optimization plans.

· Manage the performance and resources of the after-sales operations team to ensure efficient operation and achievement of operational goals.

· Regularly report after-sales service operation status and customer feedback to the management, provide improvement suggestions and strategic planning.

Requirements

· Bachelor's degree or above from a domestic university ranked 211 or above, or overseas institutions ranked in the top 200 by QS.

· Over 10 years of experience in relevant field, including after-sales service or customer success in overseas market of SaaS products.

· Strong customer-oriented thinking and problem-solving abilities, capable of respond quickly to customer needs and providing high-quality solutions.

· Outstanding leadership and team management skills, able to motivate and guide teams to achieve performance goals effectively.

· Excellent analytical and problem-solving skills, capable of independent thinking and quickly addressing various challenges.

· Good resilience and teamwork spirit, able to maintain high efficiency and quality performance in a fast-paced and changing work environment.

· Strong business insights and market sensitivity, able to grasp market trends and customer needs, and provide effective suggestions for the company's business development.

· Fluent in both English and Chinese to communicate with Chinese associate.

• Organize board meetings/management meetings/business reports and other meetings, ensure Chairman's meeting instructions are effectively implemented.
• Assist Chairman in the review of the company's strategic planning/business objectives/business plans/investment and financing projects, put forward constructive comments and suggestions, track the implementation process and results.
• According to the company's development strategies, formulated implementation plans, organize and coordinate internal and external resources, promote the project in an orderly manner.
• Master the overall business information and organizational status of the company, provide timely and effective reference information for Chairman to make various decisions.
• Collect and sort out macro policies, regulatory changes and industry information related to the company's development for Chairman's reference, put forward constructive comments and suggestions, work with Chairman and strategy center to formulate and implement strategic plans.
• Assist Chairman in various public relations and business activities, deal with external matters related to the Company under the authority of Chairman.
• Drafting and reviewing major information disclosure and public reports about the company and Chairman.
• Other work within the scope of responsibilities.

Requirement

• Bachelor’s degree and above, major in statistics, marketing, business analysis.
• More than 10 years of corporate strategy development or business analysis work experiences, preferred experience in startup company.
• More than 3 years of team management experiences.
• Internet/mobile Internet/e-commerce/new media industry or Tech Start-up related work experiences.
• Have advanced enterprise management concept and strategy formulation ability.
• Be able to find the problems in the business and promote the solution of problems.
• Have user thinking, pay attention to user experience and customer feeling.
• Follow the company's value-oriented principle, in line with the company's corporate culture values.
• Fluent in English and Chinese to deal with China’s associates.

Are you ready to take on an exciting opportunity as a Software Engineer for a global messaging platform? If you have experience in developing high-performance, reliable, and globally distributed services, we want to hear from you! We are looking for a talented individual to join our Engineering team in Singapore and play a key role in the design, development, and evolution of our core messaging platform.

Our ideal candidate is a professional with hands-on experience with high-throughput, scalable, distributed systems in production, who can demonstrate excellent organization, strong problem-solving, and decision-making skills.

Responsibilities

As a C# Software Engineer, you will have the opportunity to expand our platform by designing and developing new RESTful APIs and backend microservices. You will also have the chance to optimize and improve the performance of the platform, ensuring the highest quality with unit tests, and participating in integration test design. Collaboration with the product team on requirements is also a key part of this role.

Experience

• Professional software development experience.
• Expert knowledge of .NET Core and C#.
• Strong understanding of RESTful web services and microservices architecture.
• Proficiency in multi-threaded application development and async programming.
• Experience with queue engines like RabbitMQ or Kafka.
• Working experience with SQL and NoSQL databases.
• Experience with software engineering best practices (unit testing, integration testing, CI/CD).
• Hands-on experience utilizing cloud platforms to develop scalable and reliable applications, leveraging the power of cloud services for enhanced performance and flexibility.
• A team player who thrives in cross-functional environments, collaborating closely with product team, and stakeholders.
• Willingness to actively engage in discussions, contribute insights and align technical solutions with business objectives.
• Written and verbal fluency in English is required.

Bonus points

If you have hands-on experience with highly loaded, mission-critical, scalable distributed systems in production, experience with cloud providers (AWS, Google Cloud, Microsoft Azure), or experience with Kubernetes, Helm, and Istio (or any other service mesh) in production, you get bonus points! Exposure to the communications or messaging domains is also an advantage.

Join us today and be part of a dynamic team that is shaping the future of messaging platforms!

If you are excited about the opportunity to work with a dynamic team, contribute to the development of a leading communication platform, and invest in your own professional development, please apply today.

iOS software engineer

*Job responsibilities:

*1. Complete the design and development of related products on the IOS platform;

*2. Complete framework，module design, coding, and testing according to product requirements;

*3.Complete the development task on time.

Job requirements:

*1. College degree or above, major in computer, communication, etc.;

*2. More than 1 year of IOS development experience, able to independently develop IOS App;

*3. Have a strong programming skills, good design skills and programming habits;

*4. Familiar with the IOS

*5. Have a good product awareness;

*6. Positive and optimistic, strong sense of responsibility, careful and meticulous work, good team communication and collaboration skills;

*7. Love mobile product research and development, have strong learning ability, have strong curiosity, curiosity and initiative, and can pay attention to and learn the latest mobile development technology in the industry.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an experienced individual to join us as Infrastructure Engineer (Network Management)!

A brief summary of your job responsibility:

• Work with outsourced service providers and product principals to manage the delivery, operations as well as Tech Refresh on the technology solutions for LAN/WAN and related services:
• Cisco/Aruba networking solution;
• Network Access Control;
• F5 LoadBalancer;
• Wireless Network; and
• Firewall and routers.

•  Work with infrastructure architects to rationalize the technical design and ensure the solution works well with Government infrastructure, policies, standards and security requirements.
• Translate the technical solution/design into technical specifications and functional requirements.
• Ensure the operations process and controls are clearly documented and operationalized
• Explore new solutions and technologies, integrate learning and recommendations for operational efficiency and continual improve of the infrastructure for better user experience.
• Plan, design and support Technology Refresh and migration activities for the infrastructure services.
• Serve as Subject Matter Expert (SME) in the area of design, deployment, operation and management of enterprise and/or cloud infrastructure.
• Provide operation support for the secure infrastructure.
• Ensure smooth service delivery and implementation within the business context.

To succeed in this role, you will ideally have:

• At least 3 years of experience in the above domain areas.
• Proven planning, implementation and migration experience of network related services.
• Team player with strong analytical thinking and problem-solving skills.
• Knowledge of ITIL processes and procedures.
• Ability to justify new initiatives and recommend new initiatives to stakeholder(s).
• Conceptualise the concept of operation for the new initiatives.
• Familiar with tendering process, defining requirements in tender specification.
• Team player by leading discussion between internal teams (Operations, Security, Contract) and external product principals or system integrator.
• Requires minimal supervision from supervisor.
• Always keeping up to date of the latest product roadmap and best practices.
• Define policies and procedures related to Endpoint Management.
• Good written and verbal communication, with the ability to present and communicate effectively with non-technical audience.
• Provide inputs to optimise and automate workflows and processes.
• Able to work independently and as a good team player with analytical, management and planning skills.
• Dynamic and with good analytical/conceptual thinking and problem-solving skills.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.

We’re now looking for an experienced Account Director to join our Asia Tech x Singapore team.

This is a uniquely entrepreneurial role with huge opportunities to make a personal impact on the growth trajectory of the event. Our ambition is to make Asia Tech x Singapore the region’s best large-scale tech event by 2025. If you have big ambition and think you can help us realise this vision, we want to hear from you.

This is an Individual contributor role accountable for driving event and digital sales by maximising the current event proposition, while building on new features and activations. With a focus on consistent retention, growth, new business, product development, and expanding customer base, this is a great role for someone looking to really make an impact.  

Key areas of responsibility

• Delivering an exceptional experience for Asia Tech x Singapore partners, sponsors and exhibitors
• Full customer account management, including negotiating contracts and agreements to maximise profit
• Operate as the lead point of contact for any and all matters specific to your accounts
• Build and maintain strong, lasting customer relationships
• Build and execute a retention and new business development strategy to grow and expand within new and existing cutomers including upselling and cross-selling
• Achieving revenue targets, proactively responding to inbound enquiries and self-generated leads based on a deep market and product understanding
• Accurately positioning ATx's products, solutions and services as a solution for the market and business challenges that meet the customers needs
• Report using all data sources, accurate forecasting and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunities
• Manage projects and engage in project management duties within customer relationships working to carry out and deliver customer goals while meeting company goals
• Coordinate with colleagues working on the same account to ensure consistent service
• Service multiple clients concurrently, meeting and exceeding deadlines
• Keep customer information/records up to date such as interactions, transactions, account plans and record on Salesforce
• Build a social media presence through social selling
• Liaise with colleagues to keep your knowledge of new and existing products, services and solutions up to date
• Proactively develop yourself, keep abreast of the changing landscape and have a personal development plan utilising the Sales Excellence competencies
• Keep up to date with current market conditions and competitors' products
• Attend key Informa and industry related competitor events
• Represent the brand as a champion leading from the front
• Work on projects across the business as and when required

Associate System Engineer (2 years contract renewable)

5 days, 8.30am- 5.50pm

Salary: $2800- $3000 + allowance

Location: East, and clients site whenever required

Job scope:

• To provide support on maintenance project.
• Handle system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.
• Hands on experience in managing LAN / WAN / Routers / Switches / DNS / VPN and Firewall is preferred.

Requirements:

• At least a Diploma in Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.
• Must have at least 1-2 years of Server experience
• Able to work on scheduled standby on rotating weeks

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Desktop support such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support in end-user environment.

Requirements:

• Diploma in Computer Science or equivalent
• At least 2 years of experience in troubleshooting Windows 7 & above

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities

We are looking for an exceptional Technical Architect to join our growing team. In this role, you will also be responsible to:

• Participate as a lead architect in professional services engagements such as customized customer onboarding, statements of work,and other customer enablement activities
• Through professional services engagements, you will:
  • Lead business requirements sessions
  • Develop architectural designs for customer integrations and automations
  • Conduct recipe reviews
  • Advise on unit testing best practices
  • Advise on integration testing and user acceptance testing best practices
  • Conduct production readiness assessments
  • Advise on production deployment procedures
  • Conduct post-live deployment health checks and guidance on recipe and process optimizations
  • Provide thorough knowledge transfer to customer and partner teams
  • Apply and advise on frameworks, such as Workato’s GEARS and Workato’s Embedded Product Guide, to a align with customer organizations
• Be a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries through professional services engagements
• Become the trusted technical advisor to customers and partners from an overall solution, architecture and implementation perspective for the Workato platform
• Contribute to the growth of our professional services department by creating or enhancing content such as presentations, demos, white papers, best practices, architecture patterns, and online courses for use by both customers and to enable our extended team
• Lead, mentor, and train team members from the extended pre-sales and post-sales teams to enable them with content and knowledge
• Develop content to coach our partner ecosystem on Workato delivery best practices

Requirements

Qualifications / Experience / Technical Skills

• Bachelor’s degree or equivalent education in Computer Science, Software Engineering, or in a related field. Bachelor’s degrees and those with non-traditional but similar proven experience may also apply.
• 5+ years of technology transformation consulting, including implementation experience with one or more common integration or middleware solutions and/or API management solutions
• Proven results leading and overseeing customer and/or partner success in the following domains: front-end and back-end solution architecture, enterprise architecture, development, and test/release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs
• Experience documenting business processes and applying technology to optimize and automate these processes
• Communication skills to effectively communicate with technical, business, and C-level stakeholders alike
• Deep understanding of security and governance needs for large enterprise organizations
• Strong interpersonal skills with the ability to convey and relate ideas to others and work in a collaborative and cross-functional environment
• Excellent verbal and written communication skills and the ability to communicate ideas visually and create and conduct professional presentations
• Self-starter and ability to work independently and as part of a distributed team, and willingness to take ownership of situations and problems
• Ability to travel to the client site up to 25%, but may be higher or lower based on prevailing circumstances

Preferred

• Experience as an Enterprise and/or digital architectMaster’s degree in Computer Science, Software Engineering
• Knowledge of key applications such as Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases
• Knowledge of AWS, Azure, GCP, and Ruby
• Experience having worked in a start-up environment
• Track record of continuous learning of new technologies, as well as leading projects that push the capabilities of existing technologies.
• Track record of driving software expansions as a result of professional services engagements

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

Overview

Provides technology guidance to clients and orchestrates the interaction between clients and Microsoft resources to drive new opportunities, demand generation, digital transformation, and the mapping of industry/business scenarios to Microsoft solutions.

Acts as the Technology Mentor for the customer or "go-to" person in established, long-term relationships with technical and/or business decision-makers at the Chief X Officer (CxO) level.

Drives conversations with clients to present the strategic value of Microsoft solutions and acts as a trusted technology advisor both internally and externally with technical and/or business decision-makers.

Gathers insights about client business and leverages existing architecture approaches to achieve Microsoft’s agreed commitments to clients. Leverages executive sponsorship, global resources, and leads the overall strategy development.

Responsibilities

Customer and Industry Insights

• Synthesizes and combines various business and industry insights from their team, global best practices, proof points from experience/case studies with countries and/or regions, and deep industry expertise (e.g., level 200) related to customers and their competitors to conduct forecasting and develop recommendations for managing accounts and subsidiary planning. Ensures that all levels of the organization challenge customers to consider alternatives and adapt strategies, plans, business models, and solutions to insights. Orchestrates cross-regional teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Oversees technical teams for driving opportunities with others, as necessary. Brings in business and industry insights to address the broader business challenges for the customer and deliver solutions.
• Applies expertise (deep expertise across few accounts or broad expertise across many accounts) and thought leadership to identify and inform the development of the right Industry Sales Kits and industry partners within the customer's vertical industry. Articulates and understands specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry. Leverages industry trends from other industries to gather insights and develop an informed perspective on similar issues that may occur within their industry/industries. Applies industry knowledge to support customers in solving issues.

Trusted Advisor

• Provides Account thought leadership inclusive of information technology (IT), business strategy knowledge, and technology landscape, and shares best practices internally while providing coaching to subsidiary resources. Leverages account thought leadership in partnership with account executives to set strategy, own accountability for outcomes, and lead extended teams. Provides technical guidance to internal teams to position technology while using customer landscape knowledge. Creates connections and feedback loops with Product and Engineering teams.
• Creates security thought leadership with the customer's executives (e.g., technical decision maker [TDM]/business decision maker [BDM]) using the Microsoft Security and Zero Trust narratives and engages TDM and BDM stakeholders to position security as a business enabler and instill a security mindset in all aspects of the customer's technology landscape. Uses their understanding of the customers' technology and security needs to establish Microsoft’s security credentials and to build opportunities to improve the customer's security posture and orchestrates execution through security specialists.
• Leverages a broad knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. Proactively coordinates with internal and external network of industry experts (e.g., Regional Experts, industry-specific partners) to build strong knowledge of the industry and the competitive landscape. Drives and leverages leaders from the partner ecosystem to bridge process gaps. Leverages deep understanding of their customer to share knowledge with extended team and leverages advanced knowledge of competitors to promote customer business perspectives. Partners with others (e.g., enterprise-channel managers) to provide sponsorship and increase impact.
• Acts as the voice of the customer, industry, and internal advocate by providing insights, feedback, and challenges from the customer to internal teams (e.g., product groups, engineers) across all levels of the organization. Drives action to ensure that internal teams understand and respond to insights. Articulates the business opportunity for Microsoft based on product gaps.

Technology Strategy Formulation

• Leads analysis of overall customer needs, outcomes, and blockers. Determines key stakeholders for driving execution on the largest and/or most complex accounts. Partners with global executives to lead overall strategy development (e.g., blocker identification, partner strategy) to identify and address gaps and drive end-to-end solutions. Leads the adoption of technologies by plotting the long-term vision of the customer's business strategy and driving action to bring to fruition.
• Leads and ensures execution of technology strategy and digital transformation by anticipating and/or leading the resolution of technical blockers that arise during strategy planning and implementation, and driving technology adoption.
• Creates mid- and long-term (e.g., 12 or more months) multi-horizon technology and business roadmaps for highly prominent, challenging, and/or strategic accounts based on a deep understanding of business and technology priorities and industry landscape. Challenges and validates the strategy and plan with customer stakeholders and drives envisioning and articulates business and program changes in the roadmaps around new and groundbreaking capabilities. Leads the translation of the customer's business objectives in conjunction with Industry Sales Kits and Solution Plays (including consumption-heavy workloads and cloud services) to develop an effective Industry Technology Architecture to plans for and drives consumption and adoption of Microsoft cloud and a higher share of customer potential and propensity (CPP).

Technology Sales: Demand Generation and Orchestration

• Creates, develops, and drives opportunities based on industry best practices, presents opportunities to the customer, and creates demand. Develops a plan, within a broader strategy, to create and qualify a set number of opportunities for product sales, solutions sales, or consumption. Leverages partners and multiple channels (e.g., social media) to create demand. Orchestrates efforts to drive MCEM lifecycle and stage progression. Leverages experience and strategic foresight to lead technical teams by driving opportunities with Specialist Team Unit (STU), Customer Success Unit (CSU), and others, as necessary. Leads efforts to reach out to key stakeholders to give customer-driven pitches and drives the appropriate customer reach together with the account executive to generate new demand. Uses advanced technical knowledge of products to determine feasibility of technical customer requirements requests and works with core engineering teams to prepare solutions.
• Leads Account Strategy Envisioning (ASE, formerly IDTA) with the extended account team, customer, and partner to deliver the outcomes for the customer through joint envisioning, as a vehicle for Industry Sales Kits and Solution Plays. Creates new Stage 1 opportunities, both billed and consumed, with technical decision maker (TDM) customer stakeholders, managing consumption pipeline with extended team to maintain velocity, and unblocking issues. Coaches peers (often as a mentor across a region or country) on how to create and maintain an opportunity initiation and how to map Microsoft priorities to opportunities. Defines the blueprint for opportunity initiation, and sets and shares standards and best practices for others to follow.
• Leads the customer journey into the era of AI and Industrial Metaverse by creating a targeted approach tailored to their current business requirements and positions Microsoft as a leader for the future, both for accelerating productivity as well as helping the customer create new capabilities to support their business. Leverages expertise of current technology landscape and understanding of AI and Industrial Metaverse capabilities to plot the foundational elements on the technology roadmap that need to be in place to realize value for the customer. Builds a mid-term strategy for AI and metaverse projects as well as an immediate opportunity pipeline and orchestrates execution through the appropriate technical teams from the Specialist Team Unit (STU) and with appropriate Partners.

Differentiated Value Proposition

• Acts as the customer's Technology Mentor in established relationships with a line-of-business leader or senior executive within a large-scale or high-impact customer organization senior leaders, including technical decision makers (TDMs) and/or Business Unit leaders at the C-level (e.g., HR, Risk, Finance leadership). Develops extended relationships beyond core customers, advises on solutions, and aligns Microsoft capabilities with customer needs. Drives market share (e.g., cloud, collaboration, AI). Leads customer business transformations through digital technologies for assigned accounts to drive business outcomes and create business value for customers by understanding customer industry and position to provide guidance and to challenge customer thinking with innovative ideas that showcase the need for change and new strategic direction, and proactively involves corporate and cross-industry resources to drive customer transformation. Ensures line-of-business wins are captured (e.g., customer write-ups) as reference for scale, and represents the face of the business during public relations events for significant business wins.
• Partners with a line-of-business leader or senior executive within a large-scale or high-impact customer organization to articulate how complex Microsoft technology/services will meet future business needs better than the competition and will enable the achievement of long-term growth and success. Provides an outside-in view around existing and emerging compete or other solutions that are also a requirement for the customer.

Mapping and Account Planning

• Helps customer technical specialists build the message to sell Microsoft offerings to other parts of their business or end users. Creates stakeholder maps for accounts, determines, and orchestrates a coverage plan, and builds out an execution framework across multiple Rooms of the House of the customer.
• Orchestrates internal teams and local partners (inclusive of global systems integrators and consultancy partners) to ensure sufficient technical resources for demand generation, when appropriate.
• Establishes best practices and standards around account planning for budgeting, quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives. Coordinates highly complex extended account teams (e.g., spanning complex technologies, geographies, functions) and drives forecasting and tracking of the business. Owns the technical portion of the account plan and leads the customer plan delivery for large, critical, and/or strategic accounts. Captures all Account Planning input in MSX D365 Account Plan.

Education and Thought Leadership

• Leads customer technology engagement by engaging and influencing technical resources of customer, partner, and Microsoft towards customer’s business transformation. Delivers regular (e.g., quarterly, monthly) industry/technology briefings to customer technology senior decision-makers technical teams.
• Uses existing and new readiness resources and demonstrates expertise in creating enablement plans for large and high-stakes customers, and all-up Microsoft business. Drives innovations to help customers meet capacity and capability goals, maximize reach, and impact and drive long-term engagement and thought leadership on the Microsoft platform, and influences large customers to see and adopt the strategic value. Drives customer skilling initiatives and execution.

Other

• Embody our culture and values

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 12+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experienceOR equivalent experience.

Additional or Preferred Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 15+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experienceOR equivalent experience.
• 6+ years experience in relevant customer industry.
• 6+ years experience in digital transformation, or using technology to drive customer business outcomes.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

About Company

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Responsibilities:

1. Provide support for the build-out and expansion of offices in audio visual systems.

2. Independently enhance the visualization of AV operation and maintenance indicators through BI, identify problems, improve operation and maintenance efficiency, and achieve prior perception and avoidance of issues.

3. Have the ability to lead whole APAC countries to do the deployment of new technology.

4. Carry out the risk assessment to provide the technical solution, ensuring the scalable and audio visual system.

5. Streamline workflows and processes to enhance efficiency via optimization and automation, standardizing troubleshooting procedures, and refining audio visual issues escalation and services processes. Engage closely with vendor/manufacturer to coordinate maintenance processes, ensuring effective collaboration and adherence to tiktok global standards.

6. Have experience in cross-functional team collaboration, and have the ability to deliver multiple projects at the same time and collaborate with multiple teams.

Minimum Qualifications:

1. Bachelor's degree or higher, Served in a foreign design consulting company.

2. Minimum of 5 years experience in Audio Visual system design and 2 years in operations.

3. Proficiency in configuring and troubleshooting Apple devices through airwatch, ABM.

4. Have some data analysis ability to support decision making, such as Tableau.

5. Familiar with well-known brands in the audio and video industry，like Extron/Crestron/Biamp/QSC etc.

6. Advanced audio visual certifications (CTS) or equivalent certificates.

7. Related certifications such as PMP are preferred.

Preferred Qualifications:

1. Familiar with audio visual automation concepts and tools (like PJlink Protocol, SSH, HID, Zabbix) is a plus.

2. Experience with audio visual system structure planning and deployment globally.

3. Knowledge of program & UI design (Crestron/Extron) and design guide.

4. Experience in planning, constructing, and optimizing audio visual systems globally.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities:

• System administration
• Admin support to Technical and Rolling Equipment
• Prepares purchase orders by verifying specifications and price
• Quotation sourcing, comparison, and recommendations
• Obtaining approval from requisitioning department
• Upkeep and arrange certification for equipment/machinery
• Manage JI pass applications and internal VMS for contractors
• Arrange SIC sessions for contractors
• Monitoring delivery dates and arrange smooth delivery of spare parts for day to day operations
• Communication and coordination among various stakeholders for day to day operations
• Documentation control, management and archiving of records for audit purposes
• Contract management
• Monitoring of service contracts and ensure jobs are done promptly according to schedule
• Monitoring of adhoc quotations from contractors to ensure that quotations furnished are in accordance to schedule of rate stipulated in contracts
• Stock controlling, stock take and spare part management
• Monthly reporting and deck preparation
• Manage booking of boom lift, scissor lift, lifting equipment etc for internal users and contractors
• Any other jobs assigned by Manager, Engineer

Requirements:

• Min. 'O' Level / NITEC / Diploma
• PC proficiency (Microsoft Office)
• Good communication skill
• knowledge in technical/ spare parts is an advantage
• Good knowledge and understanding of best practices in procurement flow (e.g. Purchase requisition, purchase order, delivery note, service reports, invoice, proforma invoice etc

Job ID: LR45Y73X

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Responsibilities:

• Ensure all technical operations are executed in full compliance with the company’s Integrated Management System (IMS), rules and regulations within the countries that we operate as well as requirements of the charters
• Ensure the vessel’s Planned Maintenance System (PMS) tasks are properly planned, and the tasks are realistic, relevant and carried out in a timely, effective and efficient manner
• Ensure proper verification and validation are conducted in a timely manner on the completed PMS tasks
• Ensure that defects or job cards raised by vessels are tracked and promptly closed out within a reasonable timeline so that the defects do not disrupt vessel operation and on hire status
• Track, manage and ensure the vessel operating costs are within the approved vessel’s opex budget
• Ensure vessel technical document and information is always maintained up to date
• Plan the budget and timeline, and execute drydock / special survey, engine overhaul, including conversion/modification (if any), in accordance to company’s IMS and keep within the approved capex budget
• Ensure the vessel has sufficient and appropriate critical spare parts/inventory to minimise uninterrupted operation
• Set fuel oil consumption KPI, monitor vessel fuel consumption regularly to ensure optimisation of fuel usage and no fuel proliferate
• Be responsible to all client and statutory inspections and audits, including proper closure of any punch list on the agreed timeline
• Conducting physical stock count on board of annual basis
• To deliver project excellence for additional task assigned by management

Requirements:

• Certificate of competency (COC) Class 1 unlimited holder
• At least 1 years of experience in the Maritime Industry, preferably offshore sector as owner representative or Port Engineer or Superintendent
• Possess good teamwork and cooperation with involved parties
• Familiar with maritime rules and regulations, codes and guidelines, ISM code and ISPS requirements
• Good Interpersonal and communication skills.
• Comfortable working with common IT applications.
• Knowledge on CAT, Cummins, Niigata and General Electric system
• Holds Dynamic Position Maintenance certificate.

Job ID: QX3Y8X5Y

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Technical Sales Executive

• Working Hours: Monday-Thursday 8:30am to 6pm, Friday 8:30am to 5:30pm
• Saturday 8:30am to 12:30pm - only one sat to work for every 5 weeks
• Location: Woodlands Sector

Summary:

We are seeking a dynamic and results-oriented Technical Sales Executive to drive sales and business development in the precision machining sector. The ideal candidate will possess a deep understanding of precision machining processes, materials, and applications, and will be responsible for identifying and pursuing new business opportunities, building and maintaining existing client relationships, and achieving sales targets. Your role will involve coordinating sales activities, maintaining records, generating reports, and collaborating with internal departments to facilitate customer shipments. Flexibility and adaptability are essential as you may be required to assist in various areas as assigned by your superior.

Requirements:

• Bachelor’s degree/Diploma in Mechanical Engineering with sales background or related discipline
• Experience in the precision machining or manufacturing industry.
• Strong technical background and understanding of precision machining processes and materials.
• Willingness to travel as needed.

Job Scope:

• Identify and target potential clients in the precision machining industry.
• Develop and execute strategic sales plans to achieve company sales goals and profitability.
• Conduct market research to identify trends, customer needs, and competitive landscape.
• Prepare and deliver compelling sales presentations and proposals to prospective clients.
• Build and maintain strong, long-lasting customer relationships.
• Serve as the primary point of contact for clients, addressing their needs and resolving any issues.
• Conduct regular follow-ups and provide exceptional customer service to ensure client satisfaction.
• Understand and communicate the technical aspects of precision machining processes and capabilities.
• Collaborate with engineering and production teams to ensure client requirements are met.
• Provide technical support and guidance to clients regarding product specifications and applications.
• Maintain accurate records of sales activities, customer interactions, and opportunities in the ERP system.
• Prepare regular sales reports and forecasts for management.

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

JOB RESPONSIBILITIES

• Analyze the hotel's computer needs and issues, recommending appropriate systems and procedures.
• Coordinate and implement the hotel's computerization plans.
• Advise, plan, and manager computer system installations and operations.
• Evaluate and plan software configurations for different departments.
• Develop and establish data processing steps, ensuring internal checks and security controls.
• Monitor and assist users with recording, processing, and retrieving information, including new methods.
• Develop and monitor IT security guidelines.
• Train and supervise users on operating computer systems and equipment to ensure smooth operations.
• Schedule and perform regular maintenance checks on all computers and related equipment.
• Troubleshoot and resolve system problems, liaising with software vendors as needed.
• Perform any other tasks assigned by the supervisor or management.

JOB REQUIREMENTS

• Strong customer service skills with a focus on end-users and co-workers.
• Ability to lead a high-performance technology team.
• Proactive problem-solving approach.
• Ability to manage multiple priorities.
• Strong analytical skills in evaluating and implementing technology solutions.
• Excellent written and verbal communication skills.
• Proficient in hardware and software support across Mac, Windows, and Linux environments.
• Experience in remote administration, security management, networking concepts, firewall administration, Google account management, virtualization, large-scale NAS administration, database administration, and personnel management.

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Overall responsible for technical operations of the assigned oil tankers.
• Ensure that the vessels achieve the necessary technical standards and performance.
• Manage the vessels certificates and documents to ensure they are systematically updated and stored.
• Prepare and manage vessels’ technical budget and monitor dry-dockings and other required repairs and maintenance jobs.

Requirements:

• Chief Engineer or Second Engineer (COC Class 1/Class 2)
• At least 2 years of experience as Technical Superintendent for Oil tankers.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Need to be practising project management in the IT field, preferably in software

Preferably Possess at least 1 year as a Scrum Master or equivalent in Agile

projects;

Possess prior experience in managing large scale project, ie more than 1 million SGD and with more than 10 internal and external team members

Certified Scrum Master or PMP or equivalent will be an added advantage

• Configure semiconductor backend equipment.
• Align equipment/modules and perform vision alignment and calibration.
• Conduct machine checkout procedures.
• Provide technical support on-site, both domestically and internationally.

Requirements:

• Nitec in Engineering or equivalent.
• At least 1 year of relevant working experience
• Proficient in machinery automation, including electrical, servo, sensor, and pneumatic systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Implement software development/support for automated computer vision equipment.
• Participate in Software Development Life Cycle.

Requirements:

• Diploma in Engineering
• At least 2 years of working experience in Visual Studio Development Environment.
• Good understanding of automated Computer Vision equipment, image procession automatic

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Perform system performance test and evaluation and customer qualification focusing on vision inspection system.
• Evaluating and establishing vision system performance specifications.

Requirements:

• Diploma in engineering discipline
• At least 1 year of field servicing experience in semiconductor industry
• PC hardware, OS and networking knowledge

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Prepare, setup and qualify machines before shipping out from factory to customer.
• Support site service as to when required.

Requirements:

• Diploma in Mechatronics
• At least 2 years of working experience in mechanical/electrical control system.
• Good understanding of machinery automation with electrical, servo, sensor, pneumatic system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996