Total 6 Information Technology job vacancies in sgp mapletree business city

This role will provide all aspects of escalations technical support for Applied Materials CMP installed base of tool technologies. It will be responsible for enhancing tool performance through remote and on-site escalations support to Customer Engineers, technicians, and other product focused personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment. It will also provide support for other customer technical issues related to equipment, programs, installations, and upgrades.

The role will respond to situations where first-line product support needs additional help to isolate or fix problems in malfunctioning equipment. Specific duties will include:

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
• Explains difficult or sensitive information; works to build consensus
• Interprets internal/external business challenges and recommends best practices to improve products, processes or services
• Communicates difficult concepts and negotiates with others to adopt a different point of view
• Use/Proficiency of internal systems (FSS/Digital Tools) to mine and analyze tool specific data
• Enhances local team product technical knowledge by frequent knowledge transfer and ensures field implementation
• Creates documentation for field use (TLLs)
• Presents at customer level; creates presentations at the engineering level for delivery to customers on system upgrades, support plans, technical demonstrations (new part introductions)
• 200mm CMP product knowledge a plus

• CE3-CE5 with strong understanding of CMP fundamentals, communication skills

• Proficient in English language both written and verbal
• Bachelor degree or equivalent experience in a technical field (Electrical Engineering, Mechanical Engineering, Chemical Engineering or a related discipline)
• + 5 years of experience with Applied Materials CMP products or similar

Qualifications

Education:

Bachelor's Degree

Skills:

Certifications:

Languages:

Years of Experience:

4 - 7 Years

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 25% of the Time

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

This role is specifically for the TSE Implant support organization in AMSEA within AGS and as such requires product specialism in Implant VIISta and Legacy hardware and associated software and systems.

Location is anywhere in AMSEA geographical region.

Key Responsibilities

Responsible for all technical support related within AGS TSE. Mainly supporting technical escalations, Root cause analysis and follow up tech doc creation, system installation support , FSO improvement programs and service contract SME support.
Acts as intermediary and field escalation focal point between customer and Division by providing tech support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment. 
Can Provide Alpha Site support to Engineering  specifically related to installation, operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering tool
Can Provide Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes on a customer tool. 
Can Present at customer level and has the communication skills to present at all levels within AGS and the Business Unit

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

•  Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus. Can effectively Manage complex conversations with key partners in the field org and business units

Qualifications

Education:

Bachelor's Degree

Skills:

Certifications:

Languages:

Years of Experience:

4 - 7 Years

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 25% of the Time

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Key Responsibilities:

• Manages Business Management team for multiple customers and/or regions. Primary interface between sales and BU. 

• Responsible to forecast, and deliver to booking, revenue and gross margin commits.

• Formulates, integrates, and coordinates division strategy for assigned account(s) and/or region(s) to achieve specific Market Share (%). Jointly owns product Single Page Strategy with Sales.

• Understands customer roadmaps and HVPs.  Helps translate into product development priorities.  Positions division products within assigned accounts/regions in line with customer specifications and product technical capabilities.  Contributes competitive intelligence to red teams.  Contributes to Large Order committee - by providing pricing margin and scorecard details.

• Team owns purchase and config  spec responses.  Resolves disconnects between customer, field and BU Technology stakeholders to close hardware and process specifications (RFQs).  

• Team gathers data and recommends  pricing structure of products and partners with Sales for order closure.  Develops pricing strategy to introduce product enhancements to increase margin. 

• Team qualifies, schedules, and coordinates demos, visits, and customer meetings. Guides content and/or presents level 1/2  technical presentations to customers

• Manages and develops employees and multiple projects/ programs  for the Business Mgmt. organization

Functional Knowledge

• Demonstrates comprehensive understanding of concepts and principles within own job family and knowledge of other related job families

Business Expertise

• Applies in-depth understanding of how own discipline integrates within the segment/function 

Leadership

• Manages multiple related teams, sets organizational priorities and allocates resources 

Problem Solving

• Identifies and resolves complex technical, operational and organizational problems 

Impact

• Impacts the business results of a team or area by supporting and funding of projects, products, services and/or technologies and developing policies and plans

• Guided by business unit, department or sub-functional business plans

Interpersonal Skills

• Influences others internally and externally, including senior management

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Qualifications

Education:

Bachelor's Degree

Skills:

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Key Responsibilities:

Stakeholder Management

Requirements:

• Passion for augmented and virtual reality technologies with years of relevant working experiences

• Experience working on a software development team, familiarity with agile software development processes

• UI/ UX skills are not compulsory but great to have

• Change management certification desirable

• Comfortable implementing new technology solutions hands-on, both on the development side and with end-users

• Experience in semiconductor or other industrial equipment manufacturing

Qualifications

Education:

Bachelor's Degree

Skills:

Certifications:

Languages:

Years of Experience:

4 - 7 Years

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Not Specified

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Job Description

What The Role Is

As part of the Sectoral Transformation Group in IMDA, the SMEs Go Digital Division aims to make going digital simple for SMEs. With digital technology transforming every sector of Singapore’s economy, it is essential that our SMEs have the digital technologies and capabilities to seize growth opportunities in the digital economy.

In support of this effort, the SMEs Go Digital Division develops Industry Digital Plans (IDP) as a roadmap to guide SME's digital adoption and capability development, as well as supports technology adoption by SMEs through the curation and pre-approval of suitable digital solutions.

What You Will Be Working On

Support the creation and update of assigned sectors’ Industry Digital Plans:

• Perform market scan for specific sectors, technical reviews, and technology assessment with domain leads/experts including but not limited to Cyber Security, Internet of Things, Robotics Process Automation, Blockchain, Personal Data Security, Data Analytics, Artificial Intelligence, Cloud
• Study how latest digital technology trends can impact the sectors, identify potential risk/issues, and analyse SMEs’ adoption and utilisation data to identify opportunities for redesigning processes to maximise business outcomes at both enterprise and industry levels
• Creating a library of industry and technology knowledge for the SMEs Go Digital division, including the consolidation and creation of artefacts to documents the technology landscape, key players and segments, demos, tech specifications, experiments and results, key contacts, and assessment of technologies and solutions
• Simplify information and technical jargons so it is easily understood by internal stakeholders and SMEs

Architecting and curating industry-specific solutions that could be widely adopted by Singapore SMEs in the near term

• Define and launch call-for-proposals to support the transformation and development of new solutions of assigned sectors
• Provides additional technological support to the Solution Curation team to identify and determine the qualification, and qualify, of ready-to-use solutions for SMEs
• Coordinate with and leverage other technology research and development teams within IMDA to define specific implementations of the latest technologies for the assigned sectors

What We Are Looking For

• Background in Computer Science, Information Systems, Business IT or equivalent.
• At least 5 years of experience with solution architecture, pre-sales, or technology research on projects involving digital technologies
• Strong working knowledge in ICT (added advantage if you have one or more technical knowledge domain in Cyber Security, Internet of Things, Robotics Process Automation, Blockchain, Personal Data Security, Data Analytics, Artificial Intelligence, Cloud Technology etc.)
• Strong communication and stakeholder management to bring across clarity in technical solutions for various audiences
• Domain knowledge of one or more key industries is a plus: manufacturing, land/air/sea transport, construction, environment services, security, early childhood, healthcare, financial services, legal, retail, food services/manufacturing, logistics, media etc.

#LI-JL2

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. 
 
At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.
 
GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.
 
Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! 
 
Learn more about GovTech at tech.gov.sg.

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation. 
  
We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you. 
 
Learn more about life inside GovTech at go.gov.sg/GovTechCareers.
 
Stay connected with us on social media at go.gov.sg/ConnectWithGovTech.

We are looking for interns who are able to start internship between May - Dec 2024 to join us!

• Applications will be from 1 Feb 2024 to 31 Mar 2024. All the available projects/roles, learning outcomes and pre-requisites are listed on https://go.gov.sg/govtechinternshipprojects2024 from 1 Feb 2024 onwards.

• Kindly note that minimum commitment period is 12 weeks/3 months (full-time).

• Kindly note that only Singaporeans and Singaporean Permanent Residents are eligible to participate in our internship programme.

Next steps:

1. Check out the available projects and roles listed on https://go.gov.sg/govtechinternshipprojects2024 .

2. Apply via Careers@Gov with your resume and indicate your top 3 preferred roles and projects via https://go.gov.sg/govtech2024internships by 31 Mar 2024. Please ensure that you complete both applications to be considered for the internship programme.

3. GovTech will reach out to you if you are shortlisted for interview. Please take note that only shortlisted applicants will be notified.

Note:

• Please do not include details on your NRIC in your uploaded resume/CV.

• As internship selection are processed on a batch basis, please expect up to 3 weeks of waiting time.

• Shortlisted applicants will receive auto-generated emails/notifications sent by support@govtechrecruitment.tech.gov.sg. As it is an automated email, please do not reply to the email.

• For students who are looking to start their internship from Jan - Apr 2025, please apply during our internship application period between Aug - Sep 2024.
   

For any queries, please reach out to areyouit@tech.gov.sg.