IT System Analyst (No Coding / Hybrid WFH/ Attractive Bonus)

• Attractive Bonus + Attractive Benefits

• 5 Days work week (Hybrid Work WFH Module)

• Permanent Role

Responsibility:

• Responsible for Software Development Life Cycle (SDLC); Involved in IT Project requirements gathering and analysis for development / implementation of new systems and enhancements to existing systems.
• Involvement in the system integration testing (SIT) and user acceptance testing (UAT) prior to production implementation of changes
• Provide on-going application support and be involved in various stages of the SDLC.

Requirement:

• Min Diploma / Degree in computer science/ Information Technology or related certifications
• Knowledge and development experience in any programming language, eg. SQL, Java, C++, C#, Python, R, PHP, .NET, JavaScript, etc is advantageous.
• Training will be provided.
• Candidates with more relevant experience will be considered for the Senior Analyst or even PM position

How to apply

Interested candidates who wish to apply for the post, you may send in your updated resume (in MS Word format) to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ooi Chuan Yi (Jacky)

EA License | 14C7092

EA Registration Number | R1871737

About the role: We are seeking a highly skilled System Administrator to join our Global Transformation Company. As an Epic Systems System Administrator, you will play a crucial role in supporting and maintaining our client’s Epic Systems software, ensuring its maximum effectiveness and efficiency in improving patient care and optimizing operations.

Responsibilities:

• Manage the configuration, installation, and maintenance of the Epic Systems software.
• Oversee user access and security protocols.
• Collaborate with end-users, IT teams, and vendors to troubleshoot and resolve technical issues.
• Perform system upgrades and manage system releases.
• Develop and deliver training programs to ensure staff proficiency in using the Epic Systems software.
• Monitor system performance and identify areas for improvement.
• Conduct regular system audits and data integrity checks.

Qualifications & Experience:

• Bachelor's degree in Computer Science, Information Technology or related field.
• Epic Systems certification (e.g., EpicCare Ambulatory, Inpatient, ASAP, etc.).
• Proven experience as an Epic Systems System Administrator or similar role.
• Strong knowledge of Epic Systems software suite, including configuration and administration.
• Proficiency in system testing and troubleshooting.
• Familiarity with IT security protocols and best practices.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work well in a fast-paced and dynamic environment.
• Attention to detail and ability to prioritize tasks effectively.
• Ability to work independently and collaboratively as part of a team.
• Availability to work outside of regular business hours for system upgrades and maintenance activities.

Skills:

• Outstanding interpersonal and communication skills.
• Strong planning, organization, and time management skills.
• Proficiency in Clinical Information Systems
• Demonstrable success in stakeholder interactions, delivering aligned solutions.
• Familiarity with clinical environments and terminology.
• Strong values of integrity, commitment, and self-improvement.
• A methodical, thorough yet flexible approach.
• Process-driven mindset.

[POSITION: FULL-TIME] PERSONAL ASSISTANT

As a Personal Assistant, you will collaborate closely with the director to provide comprehensive administrative support and manage daily tasks within the company.

Roles & Responsibilities:

- Ensure timely preparation and processing of expense reports.

- Track and organize all documents for approval.

- Draft communications as needed.

- Develop and maintain a thorough understanding of the company's business processes and systems to support job responsibilities.

- Assist with the executive's work and communication.

- Maintain office facilities as necessary.

- Provide administrative support to senior leadership.

- Demonstrate strong organization, attention to detail, and the ability to prioritize multiple assignments.

- Manage general administrative processes within departments.

- Assist with printing and collating tasks as requested by the team.

[POSITION: FULL-TIME] ACCOUNTS INTERN

As a Accounts Intern, you will collaborate with the director to provide administrative support and oversee daily tasks within the finance department.

Roles & Responsibilities:

- Ensure timely preparation and processing of expense reports.

- Track and organize all documents for approval.

- Assist in drafting communications as needed.

- Develop and maintain a comprehensive understanding of finance-related business processes and systems to support job responsibilities.

- Support executives in their financial tasks and communication.

- Maintain office facilities as necessary for efficient finance operations.

- Provide administrative support to senior finance personnel.

- Demonstrate strong organization skills, attention to detail, and the ability to prioritize multiple assignments.

- Assist with general administrative processes within the finance department.

- Help with printing and collating tasks as required by the finance team.

Our client is from Medical industry. They are looking for a Software Programmer to assist their team for the next phase of their business. They are located in Central - easily assessable.

Duties:

• Participate in the analysis of project requirements discreetly.
• Collaborate closely with development teams to design and implement software solutions, adhering to microservice architecture while maintaining confidentiality.
• Take a lead role in designing, building, and maintaining software applications and APIs for both new and existing backend services, ensuring data privacy.
• Write code following industry best practices and standards, primarily using .NET programming languages, with a focus on confidentiality.
• Perform rigorous testing and oversee the deployment of applications and systems privately.
• Contribute to the optimization and enhancement of existing software solutions while ensuring data security.
• Actively engage in code reviews and provide constructive feedback to peers, maintaining confidentiality throughout.
• Stay up-to-date with emerging technologies and industry trends, discreetly applying relevant knowledge to projects.
• Collaborate with cross-functional teams to troubleshoot and resolve software defects and issues confidentially.
• Participate in the documentation of software design, implementation, and maintenance processes, ensuring accuracy and privacy.

Requirements:

• Min Diploma / Degree in Computer Science or IT or any relevant field.
• Min 3 years of working experience in relevant field
• Experience in SQL is a must
• Experience in .NET languages is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

Responsibility

• Responsible for the overall design of a project and mapping of client's business requirements to system/technical design.
• Ensurethe system and deliverables are within the scope of the contractual requirements
• Work as a part of the team along with the Project Manager to meet project targets and quality objectives
• Provide effort estimation and work execution plan for overall project
• Lead and mentor members of the project team; coach on best practices; provide hands-on advice
• Be consultative to the client and the team throughout the project duration
• Participate and lead project meetings, when needed
• Involve in trouble-shooting, optimizing and fine-tuning of the applications
• Produce relevant project design documents such as System Design Specification
• Create a positive team environment and coordinate work effort of each team member in a cohesive fashion
• Interact effectively with stakeholders at all levels
• Assist in tender bidding / pre-sales activities wherever requires
• Represent the company in a professional manner at all times and build positive relationships with clients and partner to the company’s benefit.
• Any other adhoc duties as assigned.

Requirements:

• Bachelor's Degree in Computer Science or equivalent work experience
• Have at least 4 years of hands-on working experience in technologies relating to e-Business / e-Government
• Possesses skills to perform and organize tasks such as data migration, performance tunning, security scanning and fixing, etc.
• Have at least gone through 1 SDLC performing similar role
• Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations when balancing alternatives against business and financial constraints
• Shall possess broad technology knowledge, the ability to architect robust solutions in the areas of Java based technologies and define detail technical work plan for a project from a End-to-End perspective
• Must possess in-depth knowledge and extensive hands-on experience in these technologies;
  • Core java, OO Concepts, Java platform with JSP/Servlets/XML/Web Services, HTML/Javascript/Ajax, Hibernate / Spring / Struts Framework
  • Database design experience on Oracle and MS SQL Server
• Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities
• Possess strong presentation, written and verbal communication skills
• With consistent focus on quality, meeting established timeline and budget
• Have positive attitude to meet new challenges

Interested applicants please email or contact,

[email protected]

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Our client is a global manufacturer. Due to business needs, they are now recruiting a Business Process Analyst to be part of their Business Improvement team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Business Process Analyst:

• Evaluates business systems and workflows, conducting a thorough process analysis of current and future Finance & Manufacturing systems/processes.
• Mapping existing processes and suggesting new/improved processes, aligning with the department’s strategic directives and operational guidelines.
• Collaborates with various departmental business process owners to assess current systems and processes, identifying areas for automation and integration to enhance overall operational efficiency and reduce costs.
• Collects and documents requirements, encompassing business processes and needs, and translates them into detailed functional specifications.
• Provides support for ad-hoc projects and initiatives as required.

Requirements:

• Diploma in any discipline
• Min 3 years of system improvement process experience
• Proficiency in Microsoft Office
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Core Skillset:

OS: Unix/Linux platform/Window

DB: MS SQL and Oracle, Postgre database

App server: WebLogic/WebSp here

Middleware: MQ, Kafka, CD/SSH, JBOSS Programming Language: Java, C++, shell script, PL/SQL

Channels and Payment Applications

Skillset & Roles/Responsibilities

- Up to 9 years of IT experience & 5+ Years on Channels and Payment applications in banking/financial services industry. Knowledge on G3 and SWIFTalliance is preferred.

- Possess good knowledge on 3 tiers-architecture application to: o Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.

- Support day-to-day IT operations – production issue resolution. Analyse issue raised by users or reported by monitoring system. Perform impact analysis and suggest workaround solution for

service recovery.

- Be able to specify the monitoring requirement and observing system abnormality ahead of time to prevent issues from happening.

- Be able to conduct application capacity planning and perform performance tuning.

- Be able to participate/conduct regular DR simulation/live DR exercise. Good interpersonal skills and capable to communicate with different work groups within internal IT, BU/Operations and external vendors.

COMPUTER SYSTEM ADMINISTRATOR

1) Responsible for office information systems including server

2) Configure internal systems

3) Diagnose and troubleshoot technical issues

4) Train new system user and set up their accounts

5) Continuously assess the performance and effectives of the system

6) Work with all the departments on their system requirement and implementation

7) Continuously maintenance and update the server

8) Protect the system against spam and virus

9) Make the data access according to user responsibilities and nature of job

Requirements:

- Bachelor Degree in Computer Science

- Minimum 4 years of experience in information technology field

- Good problem solving and communication skills

- Ability to work effectively both independently and in team

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Application Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Application Specialist:

• Providing exceptional on-site application support to customers.
• Assisting sales personnel throughout the sales cycle with product knowledge and applications.
• Conducting product demonstrations and engaging in technical discussions.
• Proposing comprehensive solutions in relevant fields.
• Conducting application training, including technology presentations and hands-on sessions.
• Offering troubleshooting assistance for instruments, software, reagents, and experimental designs.
• Organizing user meetings, workshops, and seminars to update customers on products and support.
• Analyzing customer needs and matching them with appropriate products through scientific discussions.
• Connecting and integrating available or customized technologies to cater to customer requirements.
• Collaborating with the sales team to achieve collective growth targets.
• Preparing technical documents and reports for effective communication.
• Managing the demo lab and maintaining good laboratory practices.

Requirements:

• Master / PhD in Life Sciences or related disciplines
• 2 years of experience in operating and troubleshooting scientific equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Preparing for, accomplishing, and meeting monthly sales targets
• Create a new customer list using the current clientele
• Able to show to clients while having a rudimentary understanding of BMS and ACMV systems
• Capacity to comprehend the design specifications for the BMS system, which cover a variety of building services like power metering, lighting, ACMV, heat exchangers, and chillers.
• Communicate with clients to create new business and meet with them to offer technical support as needed.
• Pre-sales preparation includes creating project budgets, quotes, and cost estimates, finishing technical specifications, and providing clients with catalogs and engineering data.

Requirements:

• Building Management System / ACMV System Graphics Design Experience
• Maintenance experience is a n added advantage.
• Degree Holder in Mechanical Engineering is ideal
• Previous experience in carrying out onsite inspections of installatons and BMS Control functionality testing and commissioning.

Kindly include the following in your resume:

1. Current Salary
2. Expected Salary
3. Availability
4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Job descriptions:

• Perform CNC programming for precision parts as per drawing or technical specification.
• Perform CNC milling & lathe programming and setting of CNC machines.
• Check materials and tools required to perform programming.
• Set parameters (feed rate, speed, etc) according to materials and tools selection in order to achieve optimum speed.
• Perform progressive machining operations for precision parts.
• Troubleshooting.
• Perform details machining process plan and estimate cycle time.
• Technical support for daily manufacturing process including design jig & fixtures.
• Carry out other duties as assigned by Supervisor / Manager

Requirements:

• Diploma qualification in Precision Machining or Mechanical engineering or Equivalent.
• Minimum 2 years of CNC Machine working experience in precision engineering manufacturing environment
• Basic knowledge on CNC milling programming and CNC turning programming.
• Under standard mechanical drawing, assembly and part level
• Familiar with CAM software like Mastercam & UG is an advantage
• Ability to muti-task
• Strong team player and able to work independently

(A) Lead Management (30%)

• Researching organizations and industry players to identify new leads and potential new markets
• Identifying the needs of other companies and their key stakeholders/ decision-makers
• Contacting potential clients via email & cold calls with customized value offerings to establish rapport and set up meetings
• Attending conferences, meetings, and Industry events
• Horizontal Sales outreach to new contacts from existing clients
• Consistent outreach & building relationships with VIP clients

(B) Opportunity Management & Conversion (30%)

• Meeting potential clients with exciting Proposals & industry updates
• Contacting clients to inform them about new developments in the companys products
• Preparing quotations & negotiating effectively
• Review technical requirements & determine feasibility / pricing
• Supporting customers with project information
• Establishing long-term support contracts through umbrella agreements for all services

(C) Service & Delivery (30%)

• Plan event resources and coordinate preparation
• Communicate internally & externally for event planning
• Supervisor onsite delivery of event logistics
• Collaborate with our technical & subject experts across services, work in tandem with a supportive operations team

P.S. If you figured out that 10% is missing, you are pre-qualfied

Overview

You will support the NUHS Business Office Group Shared Services core functions with the aim to transform the existing processes to support the implementation of new billing system.

Responsibilities

You will work with cross-functional business operations team across public healthcare institutions (PHIs) within the NUHS cluster and shall be responsible to:

• Ensure patients bills and claims submission is processed timely and accurately
• Handle patient enquiries and track any bill dispute resolution
• Process financial assistance application for needy patients with various assistance schemes
• Work closely with various Operations team to support new operation needs, workflow changes and process improvement.
• Communicate any changes in workflow / processes that has impact to Operations
• Ensure compliance to MOH policies on patient financing, Medifund Policy, CPF Board Policy, Hospital Policies and Business Office Shared Services Standard Operating Procedures (SOPs).
• Participate in projects and system implementation in term of controls and risk assessment
• Work closely with internal and external auditors

Requirements

• Possess a Degree in Accountancy/ Finance/ Business or the equivalent with at least 3 to 5 years’ experience in audit or compliance.
• Familiar with public healthcare operations and subsidy & financing framework.
• Proficient in process improvement and internal controls
• Organized, detail-oriented and able to work independently
• Pro-active, resourceful, able to take challenges, work independently or as a team.
• Able to work in a dynamic fast paced environment

PRODUCT AREA

In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.

JOB DESCRIPTION

Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions.

Qualifications

JOB RESPONSIBILITIES

• Investigate, design and develop services
• Integrate, finetune and improve existing ML models and services
• Evaluate existing ML models, services and metrics
• Collaborate closely with other team members to deliver features end-to-end

MINIMUM QUALIFICATIONS

• Bachelor’s degree or equivalent practical experience
• Experience with software development in one or more programming languages (e.g., Python, C, C++, Java)

PREFERRED QUALIFICATIONS

• Experience with applied Machine Learning, including but not limited to training, deploying, serving and monitoring on ML models
• Experience with technologies including but not limited to large language models, large image models, multi-modal models, encoders, classical machine learning models

EmiNET, www.eminet.com.sg

EmiNET is a regional Managed Service Provider in IT, networking, wireless infrastructure, Cybersecurity, Cloud/System/Storage. HQ in Singapore with subsidiaries in Malaysia, Indonesia, Thailand and Vietnam.

We are a strategic partner and reseller of Aruba, Alcatel-Lucent, Cisco and Cisco Meraki, Dell, HPE, Huawei, Lenovo, Microsoft, Palo Alto, Ruckus, Sophos, Symantec, Veeam, Veritas...

EmiNET is expanding its business in Singapore and regionally and is looking for energetic and committed candidates to join us.

Eminet is Aruba PLATINUM Partner and Huawei GOLD Partner

Senior Network Engineer (based on Singapore)

Scope of responsibility

• Provide pre and post sales configuration, technical support to sales team, customers and partners on Wireless, Network, Security
• Detail design for data centres, core, distribution, edge networks, network security, WIFI
• Perform site surveys, POC for customers whenever required
• Installation, configuration, commissioning, tech support of Wireless, Networking, Firewall
• Plan improvement and suggest solutions to reduce network faults
• Plan, prioritise and execute planned maintenance on network to support network growth, address software/hardware defects
• Manage and proactively monitor network for optimum network performance
• Service level improvement on Network through design change, monitoring improvement and capacity management
• Monitor and resolve issues related to network
• Responsible for developing and testing new capabilities for wireless, networking, security, and incorporation them into new products for sales
• Provide level 1&2 support

Requirement

• Diploma in Electrical / Electronic / Computer Engineering / Computer Science / Information Systems from a recognized institution
• Knowledge of wireless, routers, switches architecture
• Minimum 3 years’ hands-on experience in technical configuration & troubleshooting of Huawei, Cisco, or Aruba Data Centre distribution and switches, wireless products
• CCNP or HCIP or ACMP required. CCIE or HCIP is preferred
• Good project management, configuration, troubleshooting skills
• Good customer interaction, written and oral communication skills
• Ability to work with all levels, and ability to work and contribute in a team or individually

Attractive salary commensurate with experience. Able to start work immediately with short notice.

Key Highlights:

• Implement, maintain and support IT systems (EMR and clinical management systems)
• Stakeholder management and coordination

Responsibility

• Work closely with business stakeholders to understand their business operation process and requirements
• Support Reporting Officer in the procurement, acquisition and implementation of IT systems
• Source and propose appropriate IT solutions that can streamline and improve business operations
• Accountable, troubleshoot and resolve daily IT systems issues reported within SLA
• Working closely with vendors, key stakeholders and cross-functional team members
• Prepare and maintain IT Systems documentation
• Manage, perform and support User Acceptance Testing, conduct end user training
• Perform ad hoc duties if required
• IT operational support

Requirements

• Recognized Professional Certificate/Diploma/Advance/Higher/Graduate Diploma
• More than 5 years of working experience with at least 2 years in application analyst role
• Involved in IT systems implementation, preferably EMR or other clinic related systems implementation
• Good knowledge in process and workflow mapping and analysis
• Good skills in MS Project, MS Visio, MS excel and other job related applications

Interested candidate who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

Job Code: YIHN
EA License NO.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Astek is proposing an opportunity for Data Engineer (Snowflake/Python) to support our project based in Singapore.

Responsibilities

• Develop data set processes for data modeling, mining, and production.
• Provide BAU support for production job monitoring, issue resolution, bug fixes.
• Collaborate with data architects, modelers, and IT team members on project goals.
• Responsible for requirement gathering, design and development, SIT testing, support UAT and CICD deployment for enhancement and new ingestion pipeline.
• Design, construct, install, test, and maintain highly scalable data management systems, ensuring systems meet business requirements and industry practices.
• Integrate new data management technologies and software engineering tools into existing structures.

Requirements

• Degree in Computer Science/Information Technology or related fields.
• At least 3 years of hands on working experience in building data ingestion pipelines using Python on Snowflake.
• Proficient in Software Development Life Cycle (SDLC) methodology.
• Strong experience in Continuously integrates and deploys data solutions via CI/CD.
• Experience in data warehousing concepts.
• Able to design and implement solution and perform code review.
• Excellent Communication Skills, Verbal and Written, for both internal and external team members.
• Strong problem solving and troubleshooting skills.

Headquartered in Singapore, Actxa Pte Ltd is a deep tech company founded in 2015 that leverages artificial intelligence to create next generation preventive healthcare solutions.

We create evidence-based, personalised health insights in the domains of physical activities, sleep quality, body composition, stress and recovery, heart health and blood glucose evaluation and monitoring.

To improve population health, Actxa establishes worldwide partnerships and research collaborations to develop critical preventive health models to help people avert chronic diseases such as diabetes and hypertension.

We are searching for our next team members to join our growing team.

More information about us: https://www.actxa.com

Actxa is hiring for Technical Sales Support Engineer

Internal Code: AX24001

We are seeking a passionate Technical Sales Support Engineer plays a crucial role in bridging the gap between the technical aspects of a product or service and the sales team.

A Technical Sales Support Engineer is essential for ensuring that sales teams can effectively communicate the technical aspects of a product or service, ultimately leading to successful sales and satisfied customers.

They assist sales professionals in understanding and effectively communicating the technical features, benefits, and capabilities of a product or solution to potential clients.

This position requires a strong technical background, excellent communication skills, and a deep understanding of the product or service being sold.

1. Product Knowledge:

• Develop an in-depth understanding of the company's products or services, including their features, functionality, and technical specifications.
• Stay up-to-date with product updates and changes.

2. Pre-sales and Post Technical Support:

• Collaborate with the sales team to understand customer requirements and challenges.
• Prepare and deliver technical presentations and solutions to potential customers.
• Provide pre-sales technical support by answering customer queries, addressing concerns, and conducting product demonstrations.
• Responsible for the transition from the sales phase to the implementation phase and product launch by working closely with clients and internal teams.
• Troubleshoot technical issues or challenges that may arise during the integration process and work to find solutions.
• Address technical post-sales inquiries and issues to ensure customer satisfaction.
• Handle Level 2 support tickets of Actxa products.

3. Proposal Development:

• Collaborate with the sales, product and platform teams to create technical proposals, including pricing, configurations, and technical documentation.
• Ensure that proposals align with the customer's technical requirements.

4. Technical Expertise:

• Offer technical expertise to the sales team to help them address customer objections and concerns effectively.
• Act as a technical resource during the sales process to build credibility and trust with potential clients.
• Provide technical training to customers and sales team members to enhance their product knowledge and sales effectiveness.

5. Competitive Analysis:

• Stay informed about competitor products and services, and provide insights to the sales team regarding competitive advantages and disadvantages.

6. Documentation:

• Create, maintain and update technical documentation, user guides, product manuals, datasheets, and case studies, to aid in the sales process.

7. Customer Relationship Building:

• Build and maintain relationships with key customers to enhance trust and loyalty.
• Collect feedback from the sales team regarding customer experiences and technical challenges and provide this feedback to the product development team for continuous improvement.

Requirements

• Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Electrical & Electronics Engineering, or related discipline.
• At least 2 to 4 years in technical sales and support from industries like, digital health, connected devices, software/cloud services, information technology, or similar industries.
• Keen interest in digital healthcare, AI in healthcare, preventive health and wellness, and sports science domains.
• Excellent communication and presentation skills with good interpersonal and relationship-building skills.
• Sales acumen and customer-oriented mindset.
• Ability to problem-solve and can be very resourceful.
• A natural tenacity, resilience and determination
• Travelling is required for this role.

Benefits

What do we offer?

• Fun working environment
• Flexi benefits
• Employee Wellness Program

Actxa Pte Ltd is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Actxa Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Actxa Pte Ltd.

Your personal data will be processed for the purposes of managing Actxa Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice ( https://www.actxa.com/privacy-policy ) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Apply for this job

Responsibilities

• Install, configure, test and maintain operating systems, application software and system management tools.

• Provide technical hands-on to troubleshoot and resolve performance bottlenecks and systems/hardware related issues.

• Support warranty and support activities including preventive maintenance patching, reactive remediation for vulnerability scan and firmware updates for systems devices.

• Liaise with 3rd party vendors/IT providers for support and problem resolution.

• Maintain security, backup, and redundancy strategies. Plans and implements system automation as required for better efficiency.

• Manages and monitors all installed systems and infrastructure to ensure they are aligned with customers’ security policies, guidelines and SOP (standard operating procedure).

• Prepare for meetings and tailoring communications to address business needs of customers as part of the post sales process.

• Handle customers’ change request and follow through the change control processes.

• Prepare and maintain assets to ensure availability and update of capacity reports.

• Prepare and update technical documentations including SOP, system documents, deployment test plans, capacity reports and incident reports

• Analyze helpdesk (Level 1 support) / via phone or email requests promptly and provide solutions, follow-up on helpdesk for technical support and provide 2nd and 3rd level support.

• Understand customer’s production support challenges, recommends solutions to meet their needs, and ensures high level of customer's satisfaction.

• Stay abreast of product roadmap as well as understanding the scenarios, features and functions within each of the products and how these are applied to address business and technical problems. This includes interacting with distributors/vendors on an on-going basis to stay current.

• Any other ad-hoc duties as required or assigned.

Job Requirements:

• Bachelor Degree or Diploma in Computer Science/Computer Engineering/Information Systems or a related subject

• At least 3 years of hands-on experience in in installing, configuring and troubleshooting Windows based environments including Active Directory and MSSQL database

• Experience with virtualization and containerization (e.g., VMware, Virtual Box) is a must

• Proficient in maintenance support operations including security patch/fix management and contingency/DR planning.

• Experience in network / system management and deployment tools.

• Hands on experience supporting established products such as Lenovo, Dell, HP, Pure Storage, Veam, Veritas, Vsphere etc.

• Certificate in ITIL is preferred.

• Good understanding of a services business in a high-tech environment from a supplier, integrator or operator’s perspective with broad awareness of industry technical architecture, emerging technologies and best practices with sufficient knowledge to determine what is and is not possible.

• Possess strong analytical and problem-solving skills, combined with ability to provide quick resolution to problems.

• Excellent communication and interpersonal relationship building skills.

• Ability to work independently with minimum supervision on 24/7 standby and under tight schedule / pressure.

• Ability to write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks is a plus.

• Experience in managing systems in Cloud environment (eg AWS, Azure) is a plus.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Manage a team of high calibre Software Engineers

· Recruit, hire, mentor, and coach Software Engineers

· Manage and execute against project plans and deliver commitments within a professional, high paced engineering environment

· Interface with internal/external customers to understand requirements, set priorities, and communicate direction and progress

· Define project scope, timelines, and resource allocation

· Drive improvements in software engineering practices

· Submit proposals and progress reports

· Design/Architect new software products

· Create product roadmaps for existing & new software products

· Keep abreast of current industry trends

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 8-10 years of technical experience in software development

· Experience designing software architectures for scalability, reliability, and performance

· Solid critical-thinking and decision-making skills

· Proficient in finding creative solutions to complex problems

· Ability to collaborate with and lead colleagues

· Excellent verbal and written communication skills

· A passion for people management and mentorship

· Strong leadership, communication, and organizational skills

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Working location is in Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Responsible for ensuring all aspects of the studios are in order, including studio set, equipment to ensure a smooth production of the News & Current Affairs programmes for CNA and all news bulletins transmission on Mediacorp channels.
  
  
• Assist Automation Directors on all responsibilities for the execution of daily news bulletins and current affairs programmes for both automated and traditional galleries.
  
  
• Liaise with Producers, Automation Directors and Graphic Designers to meet technical and operational requirements during live transmission and ensure that editorial intentions are met, with the highest production standards maintained.
  
  
• The incumbent will also be equipped with the right skills required for new and developing tools to deliver high quality production.

• Minimum a Nitec/ Higher Nitec in Video Production/ Diploma in Electronic/Electrical/Audio Engineering or its equivalent
  
  
• Detail-oriented and be able to multi-task.
  
  
• Effective communicator and a good team player.
  
  
• Good organizational and project management skills are necessary.
  
  
• Shift work required to accommodate the production requirements. Must be willing to work nights, on irregular shift including weekends and public holidays.

Roles & Responsibilities:

• Verify customers’ RFQs
• Design, conceptualize and calculate complex customer-specific solutions for explosion protected areas
• Create techno-commercial quotations, technical customer documentation and drawings
• Support Sales in close cooperation with the corresponding interface areas including but not limited to production, engineering and quality
• Execute, support and monitor orders till shipment including coordination with manufacturing facilities, 3rdparty suppliers and service providers
• Interact with clients and engineering contacts to provide technical, engineering and design support and advice

Experience & Qualifications

• Bachelor of Engineering degree in electrical engineering
• Minimum of five years’ experience with proven records
• Remote I/O with various communication protocol such as Profibus, Modbus & Ethernet IP
• Human Machine Interface (HMI) with Windows OS for Serial and EtherNet communication

Skills and Abilities

• Knowledge about Ex-atmospheres, type of protections, zone classifications, equipment groups
• Knowledge in SAP
• Excellent communication skills, both verbal and written in English. German would be an added advantage.
• Customer focused attitude & teamwork (Responsiveness, Accurate & Customer Friendly)
• Proficiency in office management software (MS Office, MS Project, others)
• Independent and result-oriented
• Ability to work under pressure
• Quick learner and adaptable
• Able to travel occasionally

Responsibilities

• As a team member of APS , your primary role will be to:
• Provide L1/L2 Application support to Front Office users
• Adhere to Service Level objective target
• Ensure adherence to APS support roster in terms of mailbox, webportal and hotline
• Should take part in 24/7 production support (i.e Shifts/Weekend/Public holidays)
• Escalate timely to Head of APS on possible risks, escalation matters and management issues.
• Review and create application Support knowledge articles.
• Contribute to the continuous improvement plan

Profile

• Bachelors' degree in Computer Science or Computer Engineering
• Total 5+ years of overall IT experience.
• 1+ year experience as L2 support
• Analytical and Problem-solving skills
• Excellent communication skills along with a customer/user-centric mindset
• Willingness to continually update and enhance skills in systems and processes through own efforts and trainings.
• High level of persistence, can-do attitude & pro-activeness

• Proven experience as computer technician or similar role
• Experience with LAN/WAN networks
• Thorough knowledge of computer systems and IT components
• Good knowledge of internet security and data privacy principles
• Excellent troubleshooting skills
• Very good communication abilities
• Exceptional organizing and time-management skills
• BSc/BA in Computer Science, engineering or relevant field
• Relevant certifications (e.g. CompTIA A+) will be an advantage