Total 7,533 Information Technology job vacancies in tanah merah harbourfront and marina bay north east

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team introduction:

The TikTok Engineering Test Team focuses on testing and delivering innovative, high-quality product features of the TikTok as well as protecting user data. Our Mission is to facilitate the release of TikTok features and enhancements from the development to production stage through effective testing, delivering quality at speed.

As a Test Engineer on our team, you will:

1. Design, develop, and implement functionality testing for mobile applications (iOS/Android) and the service of mobile applications;

2. Design test plans for new features and regression test cases;

3. Work on project management, risk management, and process management tasks;

4. Help implement test tools and collaborate with automation/performance test teams to build up internal tools/frameworks/platforms to make the team more productive;

5. Track defects manage bugs during the whole software development cycle.

Qualifications

1. BS/MS degree in a relevant field: Computer Engineering or EE;

2. Testing experience, within mobile application and/or backend service application;

3. Have distributed application and iOS/Android fundamental knowledge;

4. The experience of performance testing tools, iOS/Android automation, and/or test platform development;

5. Excellent problems solving skills, ability to coordinate with different global teams;

6. Strong passion for mobile internet and building next generation mobile application, can take full responsibility for service end to end quality assurance.

Preferred Qualifications:

1. Familiar with Java/Python/Objective-C/Golang, experience in related projects development;

2. Familiar with Redis, NSQ, Zero-MQ, Kafka, Docker, K8s, Hive, Spark.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Coinhako is a market-leading platform for access to digital assets like Bitcoin from Singapore.

Founded in 2014 by Singapore entrepreneurs, Coinhako was created with a simple value proposition – to create a simple and hassle-free way to access Bitcoin. Over the years, we have expanded on this to provide access to a wide variety of digital assets, as we work towards our vision of enabling access to the crypto-economy across Asia.

We are widely recognised as one of the easiest platforms for retail buyers, boasting robust features, user-centric design, and uncomplicated trading processes, to provide secure and seamless access to a wide variety of cryptocurrencies.

We are seeking a dedicated and detail-oriented Transaction Monitoring Analyst to join our dynamic team. The successful candidate will be responsible for overseeing and coordinating operational activities in a rotating shift (9AM - 5PM / 4PM - 12AM).

What you'll be doing:

• As part of the Coinhako transaction monitoring and suspicious transaction reporting team performing shift duty
• Assist in reviewing profiles and transactions flagged or escalated within the KYC/AML process.
• Assist the transaction monitoring team with further investigations, if necessary, and ensure timely escalation to senior compliance function.
• Oversee daily triggered transactions alerts, investigate, and ensure timely escalation of all potential scam alerts, and liaise with Singapore Police Force-Anti-Scam Centre.
• Oversee daily triggered block chain (“on-chain”) monitoring alerts, investigate, and ensure timely escalation of all on-chain alerts and where warranted facilitate and file a suspicious transaction report to Singapore Police Force-Commercial Affairs Department through an e-platform submission portal, SONAR.
• Liaising with other departments, overseas counterparts, and external parties where necessary.
• Participate in AML and regulatory related projects.

What we're looking for:

• Preferably a bachelor’s degree in law, finance or equivalent.
• Diploma in Law candidates will be considered.
• Preferably (not mandatory) 1-2 years of experience in transaction and fraud monitoring in the finance industry.
• Preferably to have obtained recognised AML certifications (ACAMS or ICA) and must be able to commit to shift hours (AM and PM) and 1 or 2 days of weekend.
• The candidate to have a good understanding and/or experience working in a cryptocurrency and blockchain environment, traditional finance or capital markets trading industry.
• Strong analytical skills with capability to work independently with minimal supervision, and ex-police officers will also be considered.
• Strong problem-solving skills and able to multitask.
• Strong team player, interpersonal, presentation and communication skills.
• Committed and passionate to go beyond the extra mile to succeed in this role.
• Adaptable in an ever-evolving digital environment.
• Those without prior experience will be extensively trained during on job.

What’s in it for you:

• Friendly and fun start-up work culture
• Convenient work location located in the heart of CBD area
• Generous annual leaves on top of national holidays
• Medical coverage including GP, Specialist, TCM, and more
• Self-care benefits and exciting fitness workshops/webinars
• Vibrant office with a well-stocked pantry
• Animal-friendly environment, with a fluff ball in the office

Find out more about Coinhako @ https://www.coinhako.com/ and don't forget to visit our Careers Page @ https://www.coinhako.com/join-us!

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

With the enormous growth of live streaming in recent years, our mission is to inspire real-time interactions and help live streamers connect to people from all corners of the globe.

We are looking for passionate and talented engineers to join us to build and optimize a real-time, high-performance, large-scale distributed infrastructure for live streaming in TikTok. You will be deeply involved in the developmental lifecycle of critical product features and collaborate closely with product managers to deliver the best live streaming experience for all live streamers and audience alike.

TikTok Live Data Platform is building the Index Platform, Label Platform, Portrait Platform, Diagnostic Platform, Data Asset Management Platform, Data Suite and in-place solutions for business. Which involves compute(Streaming processing, Offline pipeline) and storage(OLAP: Clickhouse/Doris, KV store). Now we're supporting end-users TikTok app and Agency's Backstage data applications, enhancing internal platforms with data suites, analysis, diagnosis. We're always encouraging R&D to deliver tech-driven projects to enrich business with insights from data.

You will:

- Plan and lead large-scale technical projects to lay the foundation for the iterative development and scale of early products

- Develop robust, efficient technology products that serve 1 billion users

- Contribute to engineering strategy, tooling, processes, and culture

- Research and apply cutting-edge domain and technical knowledge into products

Qualifications

- As a world-class engineer, you have rich working experience in scalable, highly available, distributed and mission-critical systems.

- Deep understanding of computer architectures, data structures and algorithms.

- Able to work closely with diverse stakeholders and have good communication skills

- Self-driven, positive, cooperative and willing to keep learning enthusiasm at all times

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Pick Network Pte Ltd

Pick Network is a wholly-owned subsidiary company of Infocomm Media Development Authority (IMDA) to deploy parcel locker in public spaces and operate nationwide parcel locker network. The network will deliver convenience and choice to consumers and businesses and aid in the transformation of Singapore's urban logistics ecosystem.

We are hiring for the following position:

Service Executive

Job description

• Basic knowledge in IT concepts
• Monitor the backend system to spot for abnormalities and issues of the locker network
• Attend to technical issues raised by Call Centre
• Carry out investigation on disputes raised by consumers and other users
• Provide guidance and support to users at the locker
• On-site and remote troubleshooting of abnormalities or issues
• Coordinate and communicate with contractors effectively in the escalation and resolving of issues raised
• Ensure that all issues raised are resolved and cases are closed in a professional and timely manner
• Parcel recover, if needed

Requirements

• Minimally Diploma/ITE certification
• Have an understanding of how parcel lockers functions
• Willing to be placed on work shifts
• Candidates with driving license at an advantage
• Analytical mindset to detect and solve issues

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

TikTok live money platform team will provide strong support for more and richer interactions between TikTok live streamers and audience. In the real world, it will benefit our streamers and power TikTok to develop at a higher speed and safely.

You will:

- Plan and lead large-scale technical projects to lay the foundation for the iterative development and scale of early products

- Develop robust, efficient technology products that serve 1 billion users

- Contribute to engineering strategy, tooling, processes, and culture

- Research and apply cutting-edge domain and technical knowledge into products

Qualifications

- As a world-class engineer, you have rich working experience in scalable, highly available, distributed and mission-critical systems.

- Deep understanding of computer architectures, data structures and algorithms.

- Able to work closely with diverse stakeholders and have good communication skills

- Self-driven, positive, cooperative and willing to keep learning enthusiasm at all times

- Experience in the payment or financial domain is a plus

Preferred Qualification

Minimum 3 years relevant work experience from a large-scale internet business

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

We built TikTok as a trusted platform to inspire creativity and enrich life. Our Privacy and Security team protects users on our platform by promoting privacy by design; we design architectures that treat user data respectfully, with transparency, and in line with reasonable practices. Data privacy engineering is a new technological territory that hasn't been well defined in our industry; by joining the team, you will have chance to refine the data privacy framework, use advanced privacy technology, and make a big impact on TikTok and our community.

As a Backend Software Engineer on the TikTok Privacy and Security team, you will:

• Design, build, and maintain systems that enhance privacy across the TikTok;

• Work with engineering and product teams to ensure that TikTok is compliant with privacy laws and regulations from a technical perspective;

• Respond to privacy incidents, if they occur, including collecting information on scope and root cause as well as managing remediation.

Qualifications

Qualifications

• BS/MS Degree in Computer Science or equivalent majors;

• Experienced in building backend services for large-scale consumer-facing applications;

• Proficiency in at least one of the following languages: Go, C++, Python, Java;

• Deep understanding of computer architectures, data structures and algorithms;

• Good team communication and collaboration skills.

Preferred Qualifications:

• Industry experience developing and implementing privacy features and solutions.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

TikTok live money platform team will provide strong support for more and richer interactions between TikTok live streamers and audience. In the real world, it will benefit our streamers and power TikTok to develop at a higher speed and safely.

You will:

- Plan and lead large-scale technical projects to lay the foundation for the iterative development and scale of early products

- Develop robust, efficient technology products that serve 1 billion users

- Contribute to engineering strategy, tooling, processes, and culture

- Research and apply cutting-edge domain and technical knowledge into products

Qualifications

- As a world-class engineer, you have rich working experience in scalable, highly available, distributed and mission-critical systems.

- Deep understanding of computer architectures, data structures and algorithms.

- Able to work closely with diverse stakeholders and have good communication skills

- Self-driven, positive, cooperative and willing to keep learning enthusiasm at all times

- Experience in the payment or financial domain is a plus

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

With the enormous growth of live streaming in recent years, our mission is to inspire real-time interactions and help live streamers connect to people from all corners of the globe.

We are looking for passionate and talented engineers to join us to build and optimize a real-time, high-performance, large-scale distributed infrastructure for live streaming in TikTok. You will be deeply involved in the developmental lifecycle of critical product features and collaborate closely with product managers to deliver the best live streaming experience for all live streamers and audience alike.

Responsibilities:

1. Collaborate with multiple cross-functional teams to continuously improve TikTok Wallet and payment system to create a stable, agile and robust in-app wallet system

2. Improve system design and architecture to ensure high stability, performance and reliability of the product.

3. Develop large-scale software systems that powers TikTok app.

Qualifications

1. BS/MS Degree in Computer Science or related major.

2. Experienced in building backend services for large-scale consumer-facing applications.

3. Proficient in at least one of the following languages: Go, Python, Java, C++.

4. Deep understanding of computer architectures, data structures and algorithms.

5. Have good team communication and collaboration skills.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the team

TikTok FundSafety team focus has been focusing on all fund related business and make the best user experience to world wild users. Also we are a new and fast growth team.

As a member of FundSafety, millions of dollars need to handle correctly every day inside your platform, focus on transaction, settlement/clear, payment domin, take care of the consistency, reconciliation, script-engine etc. In addition, you need follow the business development progress also, understanding business logic details exactly.

You will:

1. Plan and lead large-scale technical projects, espespecially fund projects, to lay the foundation for the iterative development and scale of early products

2. Align with product and org objectives, coordinate with cross functional teams on delivering key results.

3. Develop robust, efficient technology platform products

4. Contribute to engineering strategy, tooling, processes, and culture

5. Research and apply cutting-edge domain and technical knowledge into products

6. Focus on fund related requirements, be responsible for business strong consistency and validity

Qualifications

1. Bachelor or above degree in Computer Science or relevant disciplines with 2+ years working experience

2. As a world-class engineer, you have rich working experience in scalable, highly available, distributed and mission-critical systems

3. Extensive knowledge of modern software tech stack, including front-end applications, large-scale backend, data pipeline

4. Proficient in at least one of the following languages: Go, Python, Java, C++

5. Deep understanding of computer architecture, data structures and algorithms In depth knowledge of common databases and messaging frameworks like MySQL/Redis/Kafka

6. Able to work closely with diverse stakeholders and have good communication skills

7. Self-driven, positive, cooperative and willing to keep learning enthusiasm at all times

8. Has trade/payment experience or real-time computing platform like flink/spark is a plus

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Black & White is expanding and looking for a Mechanical Technical Director for our Singapore office.

We are looking for confident, self-motivated individuals to integrate into our established teams.

We are looking for candidates with mission critical and commercial experience in all sectors to work on major international projects.

You will receive the opportunity to work in a positive environment in an ambitious and expanding organisation that offers career progression of our international offices around the world.

Candidates should be currently based in the SG and willing to work in Singapore and across Asia on Asia Pacific and Global projects.

Candidates should have a relevant degree in Mechanical Building Services engineering (or equivalent qualification), CEng (or equivalent) of an appropriate professional body, and experience in leading successful and dynamic teams.

This role is for a technically focused professional with significant experience and a passion for being involved in the detail, to lead, manage and develop the mechanical services teams and service offer to ensure that we remain at the leading edge of the sectors we operate in.

With overall accountability for the performance of their team as part of the wider global office management team; responsibilities will include –

- Acting as the lead engineer and/or Project Director, liaising with the client and external multi-discipline design teams (separately appointed or as sub-consultants as part of B&W Lead Design Consultant appointments) and managing our internal teams as required for the successful delivery of projects

- Compiling specifications, drawings and relevant contract documents and maintaining the required technical quality of work, ensuring that designs comply with the relevant Codes, Standards, Regulations and Procedures

- The development and implementation of plans for the longer-term benefit to the office

- Working very closely with our in-house design teams at an in-depth technical level to ensure that concepts, schemes and detailed design development is closely aligned with the project and client requirements whilst capturing opportunities for technical advancement and value driven solutions.

ROLE REQUIREMENTS (Professional & Technical Expertise)

BSc/BEng in appropriate engineering discipline or have sufficient equivalent experience

MCIBSE/MIEE or HNC/HND +appropriate experience or equivalent

Chartered Engineer status desirable

Proven experience in managing a multi-disciplinary team with the successful delivery of the design for critical project

Experience in project management and MEP engineering track record with some experience of data centres or other critical engineering facilities.

Minimum of 10 years broad range of building types and design experience with preferably at least 3 years of data centre design experience

Enthusiastic, driven, and dynamic self-starter with career progression aspirations

Appreciation & working knowledge of contract & business law

Peripheral experience in architecture, structures, civils, security and permitting

Sound understanding of template design with localisation requirements

Ability to forge strong client, contractor and supplier relationships and maintain the same

Ability to mentor and develop the team to achieve project and business goals

Ability to contribute to the growth of the business via business development

Ability to work autonomously, as part of a wider team, and leading a team with strong leadership skills

Ability to embrace an intensively collaborative design environment working for and reporting daily to an expert client

Ability to proactively step outside the role of conventional design regiment and stages to achieve the client’s deliverables

Proficient in use of Microsoft projects or other programme software

Ability to use IT based calculation and spreadsheet software

Flexible and willing to travel to service international projects and customers

Commercial and financial awareness and management of projects and fees

Sound knowledge & working application of key Health and Safety issues and legislation

Able to chair and facilitate meetings at all levels

Possess exceptional clear communication skills and command of spoken/written English

Have an appreciation of different cultures/races and embrace the same

Understand and maintain the long-term goals of the business

Understand the company QA process, maintain and contribute to the same

Ability to solve complex issues effectively

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

With the enormous growth of live streaming in recent years, our mission is to inspire real-time interactions and help live streamers connect to people from all corners of the globe.

We are looking for passionate and talented engineers to join us to build and optimize a real-time, high-performance, large-scale distributed infrastructure for live streaming in TikTok. You will be deeply involved in the developmental lifecycle of critical product features and collaborate closely with product managers to deliver the best live streaming experience for all live streamers and audience alike.

TikTok Live Data Platform is building the Index Platform, Label Platform, Portrait Platform, Diagnostic Platform, Data Asset Management Platform, Data Suite and in-place solutions for business. Which involves compute(Streaming processing, Offline pipeline) and storage(OLAP: Clickhouse/Doris, KV store). Now we're supporting end-users TikTok app and Agency's Backstage data applications, enhancing internal platforms with data suites, analysis, diagnosis. We're always encouraging R&D to deliver tech-driven projects to enrich business with insights from data.

You will:

- Plan and lead large-scale technical projects to lay the foundation for the iterative development and scale of early products

- Develop robust, efficient technology products that serve 1 billion users

- Contribute to engineering strategy, tooling, processes, and culture

- Research and apply cutting-edge domain and technical knowledge into products

Qualifications

- As a world-class engineer, you have rich working experience in scalable, highly available, distributed and mission-critical systems.

- Deep understanding of computer architectures, data structures and algorithms.

- Able to work closely with diverse stakeholders and have good communication skills

- Self-driven, positive, cooperative and willing to keep learning enthusiasm at all times

Preferred Qualification

Minimum 3 years relevant work experience from a large-scale internet business

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the team

TikTok FundSafety team focus has been focusing on all fund related business and make the best user experience to world wild users. Also we are a new and fast growth team.

As a member of FundSafety, millions of dollars need to handle correctly every day inside your platform, focus on transaction, settlement/clear, payment domin, take care of the consistency, reconciliation, script-engine etc. In addition, you need follow the business development progress also, understanding business logic details exactly.

You will:

1. Plan and lead large-scale technical projects, espespecially fund projects, to lay the foundation for the iterative development and scale of early products

2. Align with product and org objectives, coordinate with cross functional teams on delivering key results.

3. Develop robust, efficient technology platform products

4. Contribute to engineering strategy, tooling, processes, and culture

5. Research and apply cutting-edge domain and technical knowledge into products

6. Focus on fund related requirements, be responsible for business strong consistency and validity

Qualifications

1. Bachelor or above degree in Computer Science or relevant disciplines with 2+ years working experience

2. As a world-class engineer, you have rich working experience in scalable, highly available, distributed and mission-critical systems

3. Extensive knowledge of modern software tech stack, including front-end applications, large-scale backend, data pipeline

4. Proficient in at least one of the following languages: Go, Python, Java, C++

5. Deep understanding of computer architecture, data structures and algorithms In depth knowledge of common databases and messaging frameworks like MySQL/Redis/Kafka

6. Able to work closely with diverse stakeholders and have good communication skills

7. Self-driven, positive, cooperative and willing to keep learning enthusiasm at all times

8. Has trade/payment experience or real-time computing platform like flink/spark is a plus

Preferred Qualification

Minimum 3 years relevant work experience from a large-scale internet business

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

With the enormous growth of live streaming in recent years, our mission is to inspire real-time interactions and help live streamers connect to people from all corners of the globe.

We are looking for passionate and talented engineers to join us to build and optimize a real-time, high-performance, large-scale distributed infrastructure for live streaming in TikTok. You will be deeply involved in the developmental lifecycle of critical product features and collaborate closely with product managers to deliver the best live streaming experience for all live streamers and audience alike.

Responsibilities:

1. Collaborate with multiple cross-functional teams to continuously improve TikTok Wallet and payment system to create a stable, agile and robust in-app wallet system

2. Improve system design and architecture to ensure high stability, performance and reliability of the product.

3. Develop large-scale software systems that powers TikTok app.

Qualifications

1. BS/MS Degree in Computer Science or related major.

2. Experienced in building backend services for large-scale consumer-facing applications.

3. Proficient in at least one of the following languages: Go, Python, Java, C++.

4. Deep understanding of computer architectures, data structures and algorithms.

5. Have good team communication and collaboration skills.

Preferred Qualification

Minimum 3 years relevant work experience from a large-scale internet business

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

We are looking for passionate and talented engineers to join us to build up and optimize a real-time, high-performance, large-scale distributed infrastructure for live streaming at TikTok. We will be deeply involved in the developmental lifecycle of critical product features, and collaborate closely with product managers to deliver the best live streaming experience for live streamers and viewers.

TikTok Live revenue engineering team is responsible for building the cutting-edge revenue ecosystem which includes gifting and other revenue features that are innovative, secure and intuitive for our users. As an important member of the engineering team, you will build solutions that affect millions of users and live streamers.

You will:

- Plan and lead large-scale technical projects to lay the foundation for the iterative development and scale of early products

- Develop robust, efficient technology products that serve 1 billion users

- Contribute to engineering strategy, tooling, processes, and culture

- Research and apply cutting-edge domain and technical knowledge into products

Qualifications

- As a world-class engineer, you have rich working experience in scalable, highly available, distributed and mission-critical systems.

- Proficient in at least one of the following languages: Go, Python, Java, C++.

- Deep understanding of computer architecture, data structures and algorithms In depth knowledge of common databases and messaging frameworks like MySQL/Redis/Kafka

- Able to work closely with diverse stakeholders and have good communication skills

- Self-driven, positive, cooperative and willing to keep learning enthusiasm at all times

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

We built TikTok as a trusted platform to inspire creativity and enrich life. Our Privacy and Security team protects users on our platform by promoting privacy by design; we design architectures that treat user data respectfully, with transparency, and in line with reasonable practices. Data privacy engineering is a new technological territory that hasn't been well defined in our industry; by joining the team, you will have chance to refine the data privacy framework, use advanced privacy technology, and make a big impact on TikTok and our community.

As a Backend Software Engineer on the TikTok Privacy and Security team, you will:

• Design, build, and maintain systems that enhance privacy across the TikTok;

• Work with engineering and product teams to ensure that TikTok is compliant with privacy laws and regulations from a technical perspective;

• Respond to privacy incidents, if they occur, including collecting information on scope and root cause as well as managing remediation.

Qualifications

BS/MS Degree in Computer Science or equivalent majors with minimum 3 years of working experience;

• Experienced in building backend services for large-scale consumer-facing applications;

• Proficiency in at least one of the following languages: Go, C++, Python, Java;

• Deep understanding of computer architectures, data structures and algorithms;

• Good team communication and collaboration skills.

Preferred Qualifications:

• Industry experience developing and implementing privacy features and solutions.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too

In the middle of the energy transition, businesses and governments are faced with significant challenges. But the pace and scale of change mean every decision is made under mounting pressure. Now, more than ever, companies need reliable data, analytics and actionable insight.

Wood Mackenzie is the leading global provider of data and analytics solutions for the renewables, energy and natural resources sectors.

Wood Mackenzie’s services include data, analytics, insight, events and consultancy. A trusted partner for over 50 years, Wood Mackenzie’s team has over 2,300 experts across more than 30 global locations who cover the entire supply chain.

Wood Mackenzie Values

• Inclusive – we succeed together
• Trusting – we choose to trust each other
• Customer committed – we put customers at the heart of our decisions
• Future Focused – we accelerate change
• Curious – we turn knowledge into action

Wood Mackenzie is looking for an enthusiastic, talented, and ambitious sales professional to join our growing Metals & Mining Sales team. The role is to partner with the regional sales teams to further identify, grow and embed our metals suite across our existing customer base. The role will be responsible for growing our metals business across APAC.

The Technical Sales Specialist will report into the Head of Metals & Mining Sales. You will be instrumental in assisting the sales team achieve its sales targets as well as ensuring knowledge transfer across the business.

We are looking to diversify our talent pool and bring in best practice from other industries to enable us to reach our ambitious growth targets. This is your opportunity to grow your brand within the business and externally.

Main Responsibilities

Product and sector expertise:

• Develop a deep understanding of the value of our metals & mining solutions to our customers and a good understanding of the metals & mining sector to support new business identification and customer retention.
• Act as an internal ambassador for the metals & mining business, supporting communication of product enhancements and market developments across the organisation and working with teams including sales, customer focus, customer solutions, marketing, research and consulting.

Retention and proactive new business development:

• Partner with Regional Sales colleagues to broaden and deepen our metals relationships within existing customer accounts, understand customer workflows and demonstrate how our metals & mining solutions can address them, identify unmet customer needs, and uncover new buying centres.
• Lead all aspects of the customer lifecycle by working with other functions to support onboarding, engagement, retention, and cross selling.

Territory planning:

• Develop, regularly maintain, and own a sales plan for your territory. Identify key growth markets, needle moving opportunities, and risks within your existing portfolio to plan your time effectively and develop a sales strategy and tactics.
• Collaborate with other stakeholders to build and execute on your plan, including Regional Sales, other Product Sales colleagues, Customer Success, Research, and Consulting.

Product development collaboration:

• Work closely with the Product and Research teams to help shape the metals & mining product development roadmap based on customer feedback, your experience and knowledge of customer workflows, and relevant competitor intelligence.
• Support new metals & mining product and service development launches.

Qualifications

• Have significant experience in client facing or Account Management roles.
• Demonstrate a deep knowledge of the metals & mining industry.
• Have an extensive commercial track record in developing clients and establishing a trusted advisor relationship.
• Be a self-motivated and energetic individual, a successful negotiator and results oriented.
• Have a proven track record in collaborating with different internal teams to achieve commercial success.
• Demonstrate outstanding judgment in resource utilisation and optimisation.
• Be passionate about growing the business and have a genuine interest in developing and growing yourself.
• Have an intellectual curiosity about how data and analysis solve critical business issues.
• Show effective organisational and planning skills with the ability to manage own workload effectively.
• Previous experience with CRM systems such as Salesforce would be an advantage.

Additional Information

Wood Mackenzie is a place where we are committed to supporting our people to grow and thrive. We value different perspectives and aspire to create an inclusive environment which encourages diversity and fosters a sense of belonging.

Wood Mackenzie values everyone’s contribution and helps them reach their full potential while sustaining an organisational culture of health and well-being.

Our core values are:

• Inclusive – we succeed together
• Trusting – we choose to trust each other
• Customer committed – we put customers at the heart of our decisions
• Future Focused – we accelerate change
• Curious – we turn knowledge into action

We understand the importance of bringing your whole self to work and to achieving balance between work, family and other life commitments. We are open to considering flexible working arrangements to enable the greatest spectrum of talent to contribute to Wood Mackenzie's success.

Hear what our team has to say about working with us: https://www.woodmac.com/careers/our-people/

WoodMackenzie takes your data privacy seriously, please click here to view our privacy notices: Candidate Privacy Notice | Wood Mackenzie | Wood Mackenzie / Candidate Notice - California

Equal Opportunities

We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at www.eeoc.gov

If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process.

Find out more at [email protected]

About the Job

Your role will involve reviewing and updating existing software development process documents, finalizing the QA process for both in-house and outsourced projects.

• You will implement this QA process within the software development team, and collaborating with the headquarters QA Department to establish a global software quality assurance process.
• You will also conduct audits of the software development process and manage software QA activities, including reviewing test plans, test cases, test results, analysing software bugs and quality issues, and reviewing software documentation.
• Participate in vendor audits to provide response to client queries (online and onsite).

Skills & Experiences Required

You will need min bachelor's degree in science, computer science, or engineering.

• Min 3 years of experience across diverse QA roles within a QA department.
• Experience with software development process audit such as ISO 9001 guidelines in different organizational contexts.
• Familiarity with QA processes in Agile and Waterfall development methodologies is beneficial.
• Experience with software QA process such as review test plan, test case, test results, analyze software bugs/quality, review the documents including the software manual and create a report to summarize QA results and assure the software quality.
• Strong understanding of software systems in regulated industries like Pharmaceuticals and Medical sectors is desirable.
• Profound knowledge of quality management system (QMS) procedures.

R1332781

Your new role
A few of your responsibilities would be ;

· Evaluate customer drawings for precision before job commencement.

· Design geometric layouts using Mastercam, with FeatureCam knowledge as a bonus.

· Translate instructions into CAM programs.

· Support vendors with technical issues related to drawings and other aspects.

· Curate optimal performance and design fixtures for machining.

· Investigate machining defects in detail and ensuring adherence to blueprints for successful task completion.

· Prepare setup sheets, measuring sketches, and tool lists prior to program release.

What you'll need to succeed

· Diploma or Degree in Mechanical or Manufacturing Engineering.

· At least 4 years of programming experience and comprehensive understanding of machine tools, metal works, and safety protocols within the Precision Manufacturing industry will be advantageous.

· Proficiency in milling and turning processes.

· Experience with CADCAM, CNC Programming, and Lean Manufacturing principles.

· Strong computer programming abilities, with a solid foundation in algebra, trigonometry, and physics.

· Excellent literacy and communication skills.

What you'll get in return
You'll be offered career development opportunities, succession planning and on the job training will definitely be given to you. You’d also have an amazing team supporting you throughout your career.

What you need to do now
If you feel like you meet the above requirements or know someone who does, then click on the link to apply, or, you may send your application/referral directly to me at [email protected].

If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion on your career.

EA Reg Number: R24121320 | EA License Number: 07C3924 | Company Registration No: 200609504D

Are you tired of boring job descriptions? Ready to inject some fun into your career? Look no further! We're on the hunt for you to join our tech-tastic team and embark on an exhilarating journey through the realms of technology!

Are you ready? - This is what we are looking for:

Position Summary:

The ideal candidate will lead the account development and penetration strategy for assigned territory. They should be skilled at building and maintaining relationships with clients and work towards client growth for revenue generation.

The Responsibilities:

• Propose & Execute business plan comprising of Product Mix, Channel Mix & Geography Mix
• Identify & secure new customers consistently & efficiently.
• Take ownership in the whole process from pre-sales, sales to aftersales, to respond promptly with good follow-up skills.
• Recruit new partners and increase in-house and overall market share in the assigned territory.
• Manage Asus existing partners by driving sell-through, inventory control and sell-out plan to achieve sales target.
• Resolve all business issues with partners through effective coordination and communication- thus maintain the partner relationship to ensure sustainable business.
• Gather and monitor competitor / market information for company to take actions on pricing or promotion programs.
• Co-work with Distributor team on channel development and business development
• Manage training for internal teams and external customers, share information with team and partners.
• Coordinate with branch service team and HQ back-office team to resolve any dispute and help partners grow business.
• Any other tasks as and when assigned by the management.

The Requirements:

• A self-starter who is able to work independently and engage cross-functional teams in meeting customer requirements.
• 5 years of experience in components retail channel and system builders for Senior Account Manager role
• Non-experienced candidates can be considered for Account Manager role.
• Strong PC skills preferred.
• Excellent interpersonal and communication skills, strong negotiation skills, independent and self-motivated.
• Energetic, dynamic, optimistic and customer service-oriented
• Strong analytical skill & ability to work under stress.

Role & Responsibilities

• Connects with internal stakeholders, customers and partners across functions and boundaries to achieve significant results.

• Decisions impact the achievement of customer, operational, program or service objectives.

• Contribute effectively to the areas of Customer Problem Resolution; Innovation; Engineering Engagement; Intellectual Capital; Talent Development.

• Interacts effectively with Engineering to solve complex problems, identifies serviceability issues and drives resolution of the issues with Engineering and other organizations.

• Provides technical expertise and guidance to resolve complex customer problems in support of critical issues.

• Continuously learning and strengthening technical skills for relevant technical domain and adjacent technologies.

• Is a technical expert in a broad area covering multiple technologies. Applies expected product behavior across industry practices. Knows how the technology is expected to work in the industry.

• Recognized as a technical expert and leader in their technical domain.

• Independently applies knowledge and experience in creating solutions for customer outcomes.

• Solves extremely complex problems where analysis requires in-depth evaluation of factors with imaginative and innovative troubleshooting and experimentation as well as evaluation of intangible variables.

• Initiates reviews of ideas and technical objectives within and across Services. Work is performed without appreciable direction. Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed by management and through consultation from a relatively long-time perspective for results.

• Works independently, with guidance in complex situations only. Able to lead some projects or programs within a function and to coordinate activities with other personnel.

Minimum Qualifications:

• Typically requires BS in a technical field (CS/EE preferred) or equivalent plus 4+ years related experience.

• Expert level (e.g., CCIE) or equivalent relevant certification desired.

• Has moderate to advanced knowledge of software programmability, automation, orchestration, virtualization and/or security.

• Ability to apply critical thinking to function effectively in ambiguous circumstances.

Successfully communicates difficult concepts. Guides, influences, and persuades

Seeking passionate Network Engineers to join an innovative startup environment! Are you ready to be part of a dynamic team driving cutting-edge technology forward? Apply now and unleash your potential in a fast-paced, collaborative startup culture.

Responsibilities

• Establishment, maintenance, and management of servers, networks, and cloud infrastructure.
• Design, build, implement, migrate, troubleshoot, and maintain IT network infrastructure backup, security, redundancy, and disaster recovery.
• Studies and validates network architecture by developing and completing usability test plans. Recommends upgrades.
• Evaluates and reports network status to key stakeholders.
• Planning and management of user-side computers.
• Planning and execution of IT operations project tasks.
• Assistance in the implementation of ISO27001 information security mechanisms and related security systems.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field. 
• Proven experience in digital infrastructure architecture, network design, and cybersecurity strategy. 
• Proficiency in cloud platforms, network monitoring tools, and cybersecurity frameworks. 
• Strong analytical skills and the ability to communicate complex technical concepts to non-technical stakeholders. 
• Certifications such as CISSP, CCNA, Azure Certified Solutions Architect, or AWS Certified Solutions Architect are a plus.

HOW TO APPLY

Interested applicants, please submit your updated resume in MS WORD format via Apply Now for immediate processing. Do include your availability, last drawn & expected salary.

**We regret that only shortlisted candidates will be notified. Thank you.

Ashlynn | R21100397

about the company

Our client is a leading MNC A1 main contractor. They’re now on a look out for an Assistant Technical Manager to support their building projects.

about the job

• Lead a team of design/planning engineers to support in the coordination of design drawings and conduct meetings
• Be responsible for all technical matters of the projects to provide technical support to the project and site team.
• Ensure that the overall construction activities, details are coordinated in compliance with client’s and authorities’ requirements.
• Assist PM in the overall planning, BIM coordination, construction methodology and checking of drawings.
• Review and provide solutions to technical problems as well as planning, monitoring and reporting work progress for building and civil projects.
• Setting goals and targets to ensure that the conflicts and discrepancies within and amongst disciplines are resolved timely for construction on site.
• Upkeep all submission, response for the submission and approval. Monitor the status of the submission and pursue response accordingly
• Formulate value engineering with consideration for time, cost, safety and quality for PM’s review.
• Actively contribute in technical discussions, site planning and site meetings.
• Develop Standard Work Procedures for all critical and major work activities.
• Ensure that the as-built and O&M manual are prepared correctly and timely.

job requirement

• Degree in Civil Engineering or relevant disciplines.
• Minimum 10 years of relevant working experience
• Proven track record in construction projects
• Candidates with experience in a design consultancy firm will have an added advantage.
• Registered Professional Engineer will have added advantage for consideration
• Strong familiarity with authority submissions and regulatory requirements.
• Proficient in Microsoft Office, AutoCAD and knowledge of BIM.

If you are interested in the position, kindly apply or send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

Role and Project Scope:

As the pioneer in our new Generative AI department, you will spearhead the development of AI agents. These AI agents will transform the way we provide support and automation solutions for both our internal teams and external customers. You'll have the unique opportunity to shape the architecture and API design of cutting-edge systems in support of our customers, automation, search, and data analysis. Your role is crucial in driving innovation and setting the standard for future developments in this exciting new field.

What You'll Do:

• Lead the creation of an AI assistants platform to revolutionize support and automation.
• Design and implement robust API and system architecture for new AI applications.
• Collaborate closely with a cross-functional team to bring these AI solutions to life.
• Embrace the challenges of a fast-paced, high-growth environment with a focus on innovation.

What You Need to Have:

• 3+ years in backend software development, with a focus on AI and language technologies.
• Experience with AI language models, particularly in application development.
• Proficiency in Kotlin, Python, Typescript or Javascript.
• Expertise in building efficient, large-scale software systems.
• Skill in writing high-quality, maintainable code.
• Experience in design and development of large-scale distributed, high concurrency, high load, high availability systems;
• Familiar with HTTP, TCP / IP protocol and REST specifications;
• Master Gradle / Maven and other build tools;
• Excellent communication and mentoring abilities.
• A relevant degree in Computer Science, Mathematics or related fields.

Be the difference.

If making a difference matters to you, then you matter to us.

We are now looking for an Senior Customer Success Specialist, APAC; you will act as a strategic partner to our enterprise customers. You will be proactive in ensuring product adoption, building customer relationships, soliciting customer feedback, and analyzing patterns of successful customers. In this role, you will initially report to the General Manager, Pacific.

This is a Permanent Full-Time position, to be based in Shenton Way, Singapore (hybrid working, working from home 2 days/week).

ABOUT THE ROLE

• Responsible to reach out to customers proactively off renewal cycle to understand customers’ situation, and help them solve challenges, directly or by channeling their request to Support & Professional Service teams
• Back up retention teams in peak periods or when coverage is needed
• Provide inputs for the creation of a customer health index, they need to understand risk of churn, and share with account manager and retention teams
• Work with Sales, Professional Services, Product & Support colleagues to address customer needs and ensure best practice product utilization.
• Position as a key point of escalation for designated accounts, to ensure the product can react and evolve to changing customer requirements.
• Understand customer requests that require product updates, qualify them and channel them appropriately to the Product Management team
• Share with enterprise customers the product / company / market messaging designed by our Marketing team
• Passionate about our customers’ experience, you will build and maintain that experience for all customers in your portfolio.
• Become an expert on our product solutions as well as customer use cases and use this knowledge to identify and solve customer pain points.
• Drive awareness of regional user groups and speaking opportunities at Customer Appreciation Events
• Use customer management tools to track customer communication, issues and metrics.
• Drive close collaboration with implementation partner and Professional Services;
• Develop strong relationships with all key decision makers and influencers across each customer in your portfolio.
• Uncover and mitigate any risk that threatens each customer’s growth, satisfaction, or renewal; conceive and execute risk mitigation plans. Schedule stakeholder calls.
• Drive high overall customer NPS rates
• Contribute to the future development of the Customer Success initiatives and strategy.
• Managing Customer Relationships: Ensuring customer growth, satisfaction, and retention within the assigned portfolio of accounts in (demand generation, onboarding and/or customer success focused).
• Build, maintain, and execute on account plans for each assigned account and coordinate appropriate internal resources for delivery.
• Attend key design review sessions, review project milestones, attend key project management sessions.
• Understand service agreement terms of each customer contract and ensure the work is completed and delivered to the customer on or before the deadline.
• Develop strong relationships with all key decision makers and influencers across each customer in your portfolio.
• Uncover and mitigate any risk that threatens each customers’ growth, satisfaction, or renewal.
• Engage customers in user groups, focus groups and annual conferences

ABOUT YOU

• Bachelor's Degree in business, sales, marketing, or related field
• 5 years of account management experience in software
• Strong computer literacy, experienced with SalesForce.com and MS Office Suite
• Experience making outbound phone calls to existing clients, identifying their needs quickly and then providing a value proposition
• Experience with CRM tools i.e. SalesForce.com
• Working within a multi-division organization with various sales and marketing channels
• Working in or with products/services related to software industry preferred
• Understanding of enterprise and public sector relationships a plus
• Experience working independently
• Demonstrated proficiency with MS Office Suite (Word, Excel, PowerPoint and Outlook) & presentation tools
• Excellent oral, written and interpersonal skills, including the ability to explain technical concepts in non-technical terms and ability to work well with sales Consultants
• Ability to create documentation that is complete and accurate
• Ability to work with others to learn about products and processes
• Ability to be proactive in asking questions and getting questions answered
• Able to prioritize and work on multiple projects simultaneously
• Attention to detail
• Strong customer service and sales skills
• Ability to organize and prioritize assignments
• Ability to work independently and as part of a team
• Proficiency with Microsoft Office Products (PowerPoint, Outlook, Excel, Word)
• Fluent in English; other Asian languages a plus
• Some travel may be required across the region

ABOUT US

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide.  The company is headquartered in Alphen aan den Rijn, the Netherlands.  Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com.

Equal Opportunity Employer

Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

Responsibilities

Perform all functions and obligations assigned to site supervisors by the Building Control Act, regardless of whether their names are included in the form BEV_B1.
Supervise the timely completion of the works while maintaining quality control and ensuring that the works are carried out in compliance with the contract specifications, drawings, timeline, all other contract papers, and site instructions.
Check all drawings and specifications for errors and report them to the OIC / Consultant / Qualified Person as specified below.
Check the shop drawings produced by the key contractors.
Examine the as-built drawings and Operation & Maintenance Manual submitted by the primary contractors.

Responsibilities

Perform all functions and obligations assigned to site supervisors by the Building Control Act, regardless of whether their names are included in the form BEV_B1.
Supervise the timely completion of the works while maintaining quality control and ensuring that the works are carried out in compliance with the contract specifications, drawings, timeline, all other contract papers, and site instructions.
Check all drawings and specifications for errors and report them to the OIC / Consultant / Qualified Person as specified below.
Check the shop drawings produced by the key contractors.
Examine the as-built drawings and Operation & Maintenance Manual submitted by the primary contractors.

Supervise works to ensure compliance with legislative requirements and specifications:

Maintain records of completed tests.
Write daily reports on the work done by the contractor and the current staffing status on site.

Provide ongoing supervision for all important tasks.
Inspect and keep records of all licensed machinery operators and permits (both aviation requirements).
Ensure that the structural elements or crucial works of the building work are carried out in accordance with the authorized plans and any terms and conditions imposed by the Commissioner of Building Control, if applicable.
Attend site, progress, variation, and coordination meetings and take accurate minutes of these meetings. Follow up with the necessary S.O. representative(s) and Consultant within two (2) days of the meetings to address any site issues mentioned.

• Attend QAQC meetings, monitor and ensure quality on all works are being carried out.
• Help resolve main contractor’s queries and coordinate the Works with other contractors.
• Inspect and assist with handing / taking over of completed works by other contracts.
• Facilitate the timely taking over of site parcels to be handed over by other contractors and bringing to the attention of the OIC / Consultant any issues that will delay the progress of the works.
• Ensure that proper and updated records of all works, including records of variation works, tests, inspections, work progress, materials and equipment/machinery on site, labour safety, provisional quantities, dayworks are kept.
• Take and carry out instructions from and represent the OIC / Consultant or the OIC’s representative on site.
• Ensure that the main contractors and in concert with their sub-contractors maintain cleanliness and tidiness of the site at all times.
• Together with the safety team, provide overview of WSH and aerodrome safety management systems and risk analyses and implementation of safe working practices on site, provide safety oversight and ensure main contractors and their sub-contractors adhere to the approved safe work procedures for the works and all relevant CAG and regulatory safety requirements.
• Ensure that work sites are maintained at all times. Report all safety violations. Ensure that main contractor/sub-contractors carry out proper safety rectifications before proceeding with the affected works.
• Be conversant with all procedures in the latest versions of Changi Aerodrome Manual, Airside Works Procedures Manual (AWPM), Airport Operational and Safety (AOS) requirements, and CAG Engineering & Development Group’s Safety Management System Manual; to make conscious effort to be constantly updated on any subsequent revisions to the above-mentioned manuals, procedures and all applicable airport circulars.
• Adhere to the shift duty roster assigned by the Senior Resident Engineer; Undertake any other duties including administrative tasks related to the project as and when instructed by the SRE, OIC, Consultant or CAG.

Qualifications

• The RTO-Geo shall possess a Diploma in the Civil / Structural / Geotechnical discipline from a Polytechnic or equivalent.
• The RTO-Geo shall have minimum eight (8) years of relevant experience as a RTO, of which at least five (5) years shall be in supervision of works similar in nature to the C&S and geotechnical works in the works.
• The RTO-Geo shall have experience in supervising and installation of monitoring instruments, collating of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.