Total 1,476 Information Technology job vacancies in tanjong pagarr central singapore

We’re searching for a Senior Network & Security Engineer (L3 Support) to be part of our diverse team of talent here at NCS!

Overview

As a Network and Security Engineer (Level 3 Support), you will be responsible for providing advanced and in depth technical support and troubleshooting for network and security issues. You are required to have a very strong understanding of network infrastructure, security protocols, and the ability to work in a 24x7 environment.
 

What will you do?

• SME for Network and Security: Provide escalation support for Network (Cisco, Aruba, Alcatel, F5) and Security Products (Check Point, Palo Alto and Fortinet)
• Troubleshoot and Resolve Issues: Provide advanced to in-depth troubleshooting for network and security incidents, including routers, switches, firewalls, VPNs, and other network devices.
• Incident Response: Respond and resolve network and security incidents in a timely manner, ensuring minimal downtime and impact on operations and strict adherence to committed SLA. First responder to Priority 1 incidents and resolved incidents within OneCare contractual SLA
• Documentation: Maintain detailed documentation of network configurations, changes, and incidents. Create and update technical documentation and standard operating procedures.
• Collaboration: Work closely with Level 2 and Level 1 support teams, remote and field support network/security engineers to resolve complex issues and improve network performance.
• On-call Support: Provide 24x7 on-call support on a rotating basis, ensuring availability to address critical issues as they arise

 The ideal candidate should possess:

• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Preferably 5 or more years of working experience with focus on network and security support roles
• In depth knowledge of network protocols (TCP/IP, DNS, DHCP), network devices (routers, switches, firewalls), and security technologies (VPN and IDS/IPS)
• Deep understanding of packet capture analysis and network physical and logical topologies
• Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Ability to express oneself to stakeholders
• Willingness to work in a 24x7 environment, including nights, weekends, and holidays as needed

Required candidates with basic accounting experience

PROCUREMENT & ACCOUNTING

▪ Ensure the accuracy of ECRF, MEMO, SOW, PR/PO, vendor invoice etc.

▪ Update financial tracker on timely basis.

▪ Follow up vendor invoice, payment, and SOA reconciliation.

▪ Prepare and update the weekly/ monthly reports.

▪ Ensure all the filling is up to date.

ADMIN

▪ Business travel logistics.

▪ Meeting Rooms / Projectors booking.

▪ Govern clean desk policy.

▪ General housekeeping.

▪ Department Org Chart updates.

▪ Track On-boarding / Off boarding, seating, locker etc.

▪ Time-sheet assignment.

▪ Asset listing.

▪ Assist in coordinate events and workshops.

PROJECT Related

▪ Coordinate info collection and submission (e.g., Project budget, CAPEX/OPEX purchasing, Resources related, Project milestone and etc.)

▪ Assist in preparing PowerPoint presentations.

▪ Support development effort charge out projects.

▪ Extract and prepare timesheet reports

▪ Track against approved monthly charges and raise any discrepancies to Pillar Leads

Responsibilities

• Offer technical support to customers (Semicon test products).
• Assist with product installation, configuration, and optimization.
• Conduct product demonstrations and training sessions.
• Collaborate with sales and engineering teams to address customer needs and provide feedback.
• Perform field testing and gather customer insights for product improvement.

Requirements

• ITE/Diploma/Degree in Mechanical Engineering
• No experience candidate is welcomed to apply

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24115

What will you do?

• Design and implement comprehensive test plans, test cases, test data and test scripts to ensure the quality of software products.
• Collaborate with Product Owners and stakeholders to define test objectives, scope and entry/exit criteria for testing phases.
• Perform system testing (e.g., functional and performance testing).
• Develop and maintain automated test scripts and tools.
• Review and analyse test results, identify defects and anomalies and work closely with the stakeholders to resolve issues.
• Continuously improve the software testing process by identifying areas for improvement in testing practices and tools.

What are we looking for?

• Strong background in Computer Science, Computer Engineering, Information Systems Management, Information Technology or related disciplines.
• At least 3 years of experience in software quality assurance testing.
• Strong knowledge of software testing methodologies, tools and processes.
• Experience with test automation tools such as Selenium or similar.
• Experience in performance testing tools such as JMeter or similar.
• Experience with programming languages such as Java, Python
• Experience in issue management and continuous integration tools such as Jenkins, JIRA, or similar.
• Familiarity with Agile development methodologies and experience working in Agile teams.
• Familiarity with cloud-based testing tools.
• Knowledge of security testing methodologies.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills and strong collaboration skills.
• Ability to work independently and as part of a multi-disciplinary team.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is hiring for System Analyst

Internal Code: A24112

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript, Mainframe.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is required

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24111

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript, Mainframe.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC.
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is required

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is hiring for Technical Product Manager

Internal Code: A24114

What will you do?

• Work closely with Product Owner, Product Manager and Development Team on project schedule, issues and escalation.
• Plan for and justify project IT resource allocation, including securing approval; monitor and track project resource usage.
• Work with Product Owner and Product Manager to craft and refine user stories by providing technical analysis; and building the Product Backlog with prioritization.
• Review and participate in technical proposal or solution, system design and architecture to ensure they are of quality, while adhering to all standards, governance, and policies.
• Propose feasible ideas and solutions or engage subject matter expert to provide aid and improve the quality of the product.
• Coordinate with relevant project teams of interfacing systems to ensure smooth end-to-end workflows can be achieved reliably, and efficiently.
• Work with Product Owner, Product Manager and Development Team to plan and design UAT, coordinate and monitor progress and ensure acceptance of UAT.
• Review and ensure that all documentations are complete and of quality.
• Maintain and continuously refine Product Backlog.

What are we looking for?

• Have strong background in Computer Science, Computer or Electronics Engineering, Information Technology or related technical discipline.
• Have minimal 3 years business analyst experience in software development projects and working experience in an Agile environment and Cloud platform.
• Possess the ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively.
• Possess business case and user-stories development skills.
• Good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders.
• Strong collaboration skills, ability to partner and work effectively across teams and with business stakeholders in development as well as problem solving.
• Good knowledge of web, mobile and Cloud technologies, and their impact and feasibility on design solutions.
• Experience with Confluence, JIRA, GitLab, SonarQube, BPM modelling techniques and methods will be an added advantage.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Responsibilities:

• Supporting the Vessel Manager in purchasing spare parts & consumables for ships
• Responsible for document control (e.g. maintain check list of periodic reporting due from vessel)
• Keeping record of the technical operating costs
• Maintain up to date records of all the vessels manuals, drawings & instruction books
• Assist in arranging routine vessel repairs
• Assisting Technical Superintendent with daily operations of the vessels

Requirements:

• Minimum 2 - 3 years of working experience in a ship management, ship owning company or purchase department
• Proficient in Microsoft Office applications
• Meticulous and able to work under pressure
• Knowledge of ShipNet software system will be an advantage

Please send your application with availability, current & expected salary.

We regret that only shortlisted candidates will be contacted.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Tier-3 Technical Support to customers and partners across JAPAC
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Travel to customer sites in the event of a critical situation to expedite resolution as required
• Provide on-call support 24x7 on an as-needed basis

Job Duties

· Be responsible for the software development life cycle: write development code, unit test, create and execute integration test

· Participate in design reviews with peers and stakeholders

· Document user guides, technical specifications

· Conduct code review

· Work closely with development, deployment, integration teams and project/program managers in an Agile development environment and be part of a Scrum team

· Set up and maintain CI/CD Gitlab pipeline.

Job Requirements

· Strong hands-on experience: C# at least .Net Core, Entity Framework, WPF, WCF; application server such as IIS; and Oracle DB

· Proficiency in software engineering best practices

· Strong knowledge of GIT version control and branching models

· Had hands-on in CI/CD pipeline with GitLab

· Familiar with Kubernetes/Docker and microservices architectures

· Good understanding of security best practices and their application

Career Level

Mid-Level

Education

Bachelor’s degree in computer science/engineering discipline. Those with software development or validation experiences are also welcome.

Experience

At least 5 years of hands-on experience in web and WPF development, Windows/Web Services, and Desktop/Distributed Applications.

Job Descriptions：

• Responsible for the operation and maintenance of mobile equipment in idc
• Responsible for the operation and maintenance of the Linux server/switch/AP in idc
• Responsible for the operation and maintenance management specifications of idc

Job Requirements

• Understand common Linux maintenance commands, Android device flashing, etc. ADB instructions.
• Basic understanding on Network Protocols, and server operation in Linux OS
• Excellent communication skills

We are seeking a skilled Software Engineer to join and contribute to a large-scale digital transformation project. The role involves designing and developing software for a new data-driven platform that will replace the current system, improving scalability and stability.

Key Responsibilities:

- Participate in the development and maintenance of new platform.

- Work on new features, troubleshoot issues, and manage a microservices-based architecture, including APIs and real-time data processing systems.

- Develop tools for monitoring, analytics, and reporting.

- Design technical architectures and ensure adherence throughout the development process.

- Implement systems with a focus on automation, including automated testing, continuous integration, and deployment.

- Collaborate closely with IT and business teams to ensure smooth integration with existing systems.

- Create comprehensive documentation for system configurations and troubleshooting.

Qualifications and Experience:

- Proven experience supporting and maintaining production systems.

- Proficiency in .NET, including event-driven architecture and data processing.

- Strong debugging and performance optimization skills in .NET.

- Experience with microservices architecture and API development (REST/GRPC).

- Strong SQL skills and experience with both relational and document-based databases (Cosmos DB preferred).

- Familiarity with cloud platforms, especially Microsoft Azure.

EA: 14S7084 | Registration No:R1981018

Responsibilities:

• Responsible for the design, development, testing and supporting of firmware/embedded software application for existing and next generation of products in accordance with engineering best practices/processes, and in partnership with team members across the globe.
• Consistently meet project deliverables with high quality and to work effectively in a diverse team environment.

Requirements:

• Bachelor or master’s in computer science / Embedded Systems/Computer. Engineering / Electrical Electronic Engineering with Concentration in the areas of Embedded Software Engineering.
• Good knowledge and experience in developing embedded software using C and C++ programming.
• Experience with development in one or more of the following areas for embedded system:
• Development with microcontroller and low-level device drivers
• Development with Real Time Operation System
• Development of communication protocols like Ethernet/USB/WiFi and CAN/Profibus, as well as IO-Link
• Automated unit test methodology
• Experience in developing Design document for firmware/embedded software.
• Knowledge in different established design techniques and design patterns.
• Experience in using different hardware-assisted debugging tools.
• Knowledge in Firmware Functional Test, testing methodology and framework, test automation will be a plus.
• Knowledge in Secure Coding CERT C/C++ standard.
• Have knowledge or experience in Functional Safety/ Security Development processes will be a plus.
• Good analytical and problem-solving skills, and detailed oriented.
• Be able to adapt quickly and react positively to business needs and changes in strategies.

The Senior Marketing Manager will be responsible for the strategizing, planning, development and implementation of marketing activities and campaigns for assigned events, spanning trade shows, conferences and awards programs.  The key pillars of the role will involve forging partnerships, audience development, marketing campaign KPIs and people management skills.  You will be a proactive individual with strong communication and project management skills.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

•  Lead the planning and implementation of an integrated customer-focused marketing strategy, optimise all digital channels with demonstrated ability in new marketing / event tech and social media
• Design and execute brand communications strategies and marketing plans for the events, as well as result-driven marketing promotions campaigns
• Track budgets and investments, ensuring financials are managed in an effective manner with regular evaluation of effectiveness and performance metrics
• Manage content, social media, creative and marketing agencies, including management of registration and PR vendors
• Manage partnerships with trade media and partners to extend promotional reach
• Implement a clear communication plan to promote the company's sustainability efforts and educate stakeholders about the impact of event initiatives
•  Support and provide guidance to marketing team
•  Collaborate with other Informa Markets offices to meet event deliverables for JV projects
• Develop agile strategies to enhance audience development through effective marketing and client/partner engagement initiatives
• Work closely with key stakeholders to gather audience and commercial insights, develop a data driven POV on what motivates our buyers, and execute effective, measurable marketing campaigns
   

• Facilitate all software modifications and upgrades as part of the software maintenance to upkeep smooth operations of the system.
• Prepare and review SUCOs / SARs (Access request approval) before obtaining approval from customer

• Reports to O&M Manager & Assistant Manager.
• Deliver service and support to the O&M Team when requested.
• Attend to and manage all software or  hardware related errors.
• Work closely with System Administrator to resolve software and  hardware related issues.
• Diagnose and resolve technical hardware and software issues involving BHS Application, network connectivity and more.
• Gather information and determine the issue by evaluating, analyzing and isolating the details/symptoms.
• Follow standard processes and procedures.
• Identify and escalate priority issues.
• Redirect problems to appropriate resource.
• Reviews all system occurrences to prevent recurrence.
• Coordinate and follow up with  Hotline on all reported cases and communicate to the customer where necessary.
• Interact with the customer to provide and process information in response to inquiries, concerns, and requests about products and services.
• Provide guidance and training to CC room staff on all software related matters.
• Carry out training to staff and conduct practical test during off peak period.
• Coordinate with local equipment supplier/vendors (system related).
• Perform periodically review of system logs, operations report and follow up on action plans.
• Review monthly operations statistics together with the Manager.
• Provide monthly system performance analysis and generate required reports for stakeholders
• Develop and maintain installation and configuration procedures where necessary.
• Maintain operational, configuration, or other procedures where necessary.
• Schedule & deploy firmware updates & patches for equipment (Servers and Network devices) with vendors.
• Stay current with system information, changes, and updates.

We are looking to welcome a Customer Service Representative to join our Global Customer Service Department. You will work as an integral part of the department by providing outstanding customer service to our internal and external customers and report to the Customer Service Manager. 

Closing Date: Applications will close on 4th Nov 2024.

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Take ownership of customer queries received via phone, email, live chat, and in person through to resolution in line with policies/procedures, KPI and Customer First training best practices. Striving to increase customer satisfaction/first-time resolution and reduce the need for customers to contact.
• Take responsibility for the processing of orders, invoices, quotes, returns, and claims in a timely and accurate manner, responding appropriately and swiftly to queries, problems, and special requests from customers, accelerating these to team leaders and managers where appropriate.
• Resolving product or service problems/queries by clarifying customer issues, determining the root cause of the problem, selecting and explaining the best solution to the problem, expediting corrections/adjustments, and following up to ensure resolution.
• On the back of customer contacts review the customer self-help portals and suggest new content or amendments to the relevant team.
• Managing day-to-day business processes, liaising with other departments where appropriate.
• Suggesting amendments to Standard Operating Procedures (SOP).
• Maintaining knowledge of department policies, processes, procedures, and systems used, developing an internal network to increase knowledge.
• Providing support to team members.
• Active participation in meetings, expressing your viewpoint but also recognizing and listening to others.
• Suggesting improvement ideas and assisting with the implementation of those ideas to improve customer satisfaction, increase productivity, or reduce costs.
• Using Salesforce to manage customer contacts and workflow in line with the SOP.
• Using SAP/Salesforce to manage orders/invoicing.
• You achieve personal objectives and, work to agreed KPIs and targets including quality assurance.
• In addition to the above, this role may also be required to help with projects and workload as determined by business needs and the Manager.

Background

Positka is a Singapore based boutique consulting firm with blue chip multinational clients. Positka provides a broad range of outcome-based offerings across cybersecurity and IT operations.

Positka is among the top rated Splunk Professional Services partner in APAC. We engage with customers with terabytes of Splunk license leveraging comprehensive capabilities across the Splunk portfolio (such as Splunk Enterprise, Splunk ES, Splunk ITSI, Splunk UBA, Splunk Phantom, etc.)

Positka is looking for highly motivated individuals with skills in Unix/Linux and other operating systems. On offer is an opportunity to be part of an entrepreneurial journey, to work with the best highest calibre colleagues and to achieve high professional standing.

Positka is committed to investing in best-in-class training / certifications and providing opportunities to work on cutting edge projects in Cloud, Cybersecurity, Big Data and AI /ML based solutions.

Role Description

The role of a Technology Analyst in Positka is pivotal in driving value for the firm. A person in this role will work independently with clients and drive client satisfaction in a high-expectation environment.

The expectations for this role,

- Open to recent graduates or individuals with up to 2 years of experience

- Must possess a diploma preferably in IT or Cybersecurity

- Candidates should have experience working with Unix/Linux environments

- A strong interest in learning and upskilling to become a Splunk Engineer is essential

o This role involves significant training investment by Positka

o Candidates will be required to commit to a 3.5-year bond with the company

- Good written and oral communication skills

Location

- The role location is Singapore (Applicants must be Singaporean citizens)

- Ability and willingness to travel will be essential

Remuneration: Competitive to the market.

Contact: [email protected]

Who We Are

We are an Artificial Intelligence (AI) technology backed by Shell, one of the world's leading energy companies, dedicated to tackling the most complex issues in the energy sector through groundbreaking research and development in AI and Data Science. Founded in Singapore, our ultimate goal is to establish ourselves as the leading hub for AI and Data Science R&D in Southeast Asia.

We are looking for a Software Engineer to join our dynamic team. As a Software Engineer, you will work on designing, developing, and improving key components of the technology stack related to AI, data engineering, high-performance computing (HPC), and geophysics, among other specialized topics. We are looking for people from various development backgrounds but most importantly someone who is passionate about solving challenging problems and can think out of the box.

Responsibilities

• Design, develop, and improve key components of the technology stack in high-paced, high-impact real-world projects.
• Apply the technology to real work and high-impact client projects.
• Maintain high code quality standards and be accountable for the work delivered.

Requirements

• Bachelor's or Master's degree in Computing, Science, or Engineering with 2 years of software development experience.
• High proficiency in Python is a must. Experience in C, C++, Rust, or other programming languages is a plus.
• Good aptitude for abstract thinking and problem-solving. Good understanding of complex algorithms and data structures.
• Experience is required with essential development tools such as Git, Linux Shell Scripting, Vim/Emacs, etc.
• Experience with parallel computing, system programming, full-stack development, and web development can be a plus.
• Ability to work effectively in a fast-paced environment with high expectations.

Benefits

Why Join LRD?

LRD offers a conducive work environment in a company culture that values authenticity, integrity, technical skills, teamwork, and results. Here are some of the opportunities offered by the position:

• You are always presented with new challenges to solve intellectually stimulating problems. The work never gets stale, mundane, or boring.
• Continuous learning opportunities to develop your technical expertise in many subfields of AI, ML, HPC, Geoscience, Engineering, etc.
• Your work will have an immediate impact on high-impact real-world problems such as natural resource exploration and energy security.
• Have your work recognized with publication opportunities in top scientific conferences and journals.
• Be rewarded for your contributions with high-performance bonuses well above the market rate.
• Friendly and casual working environment.

An exciting opportunity awaits for a seasoned professional to take on a pivotal role in the maintenance and enhancement of utility application systems. This position involves overseeing projects related to these systems, ensuring that they meet the highest standards of efficiency and effectiveness.

Key Responsibilities:

• System Maintenance & Enhancement: Oversee the upkeep and improvement of utility application systems to ensure optimal performance.
• Project Implementation: Lead initiatives related to utility application systems, ensuring timely and effective execution.
• Solution Architecture Development: Design and document comprehensive solution architectures that align with business needs.
• Requirements Analysis: Collaborate with stakeholders to analyze business and technical requirements, translating them into actionable application and process designs; main business stakeholders would be with the Finance & Billing department.
• Procurement Management: Handle the procurement of information communication and technology systems, software, and services. This includes drafting specifications, conducting evaluations, and engaging project stakeholders to ensure timely completion.
• Project Delivery Management: Oversee project delivery across the full Software Development Life Cycle (SDLC), including the warranty period, ensuring all objectives and deliverables are met.
• Vendor Management: Manage vendor relationships according to established standards, processes, and Service Level Agreements (SLAs) throughout project phases.
• Policy Compliance: Ensure adherence to organizational policies, standards, and procedures throughout all projects.
• Stakeholder Engagement: Actively engage with business users to discuss new approaches, prioritize enhancements, and explore upcoming projects.

Qualifications:

• Degree in Information Technology, Computer Science, or a related field
• 8+ years of relevant experience as system analyst, system design and development within SAP environments, specifically with utility project implementation experience.
• Strong understanding in billing and BSS (business support systems) in utility, telecommunications (telco), and related industries would be a strong bonus.
• Experience in engaging with cross-functional IT stakeholders, including infrastructure and data center operations; techno-functional consultants will be strongly considered.
• Project management certification is advantageous.
• Proven experience in managing vendor relationships effectively.

Technical Skillsets:

• Expertise in at least one SAP ISU module
• Strong background in SAP ABAP Development
• Proficient in Printing Software (Exstream)
• Knowledge of security protocols related to application systems

If you are interested in the above IT position, kindly apply with your updated CV or email to Shannagh Wu at [email protected]

Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

Responsibilities:

• Collaborate with the project team to understand client requirements and translate them into application features using Pega.
• Set specifications for new applications and modify existing applications based on business needs.
• Manage and resolve incidents, troubleshoot issues, and handle change requests effectively.
• Perform application debugging and troubleshooting to ensure seamless functionality and performance.
• Evaluate and reprogram existing applications to integrate updates and add new features to enhance performance and meet evolving user needs.
• Work with business process owners and Subject Matter Experts (SMEs) to assess process capabilities and identify user requirements.
• Collaborate with project managers, architects, and SMEs to define performance goals and metrics for business processes.
• Assist in transitioning requirements and use cases into actionable development work, ensuring smooth project execution.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 6 months of hands-on experience in Pega development.
• Previous experience in Pega PRPC (Pega Rules Process Commander) Business Process Management (BPM) platform.
• Exposure to managing large BPM engagements through the complete Software Development Life Cycle (SDLC) is good to have.
• Good communication and collaboration skills to work with cross-functional teams, including project managers, architects, and business users.
• Ability to evaluate and improve existing applications and processes, enhancing overall system performance.
• Analytical and problem-solving mindset with attention to detail in troubleshooting and debugging.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job Responsibilities

• Create firmware specifications based on design rules, internal processes, and product/system requirements.
• Design and develop embedded firmware in accordance with established design rules, processes, and specific customer/product requirements.
• Development and implementation of signal processing algorithms in embedded firmware, with cross functionality team.
• Create and conduct review on test methodologies, validate design performance to specifications, debug embedded software, and document final design.
• Support production implementation in the embedded software perspective
• Collaborate with cross functional teams to sustain product lifecycle including customer complaints, failure analysis, etc.
• Liaising with Headquarter on the technical support and technology transfer.
• Verify regulatory compliance with support from head office.

Job Requirements

• Master / Bachelor in Electronic / Computer Engineering or equivalent
• Minimum 3 years relevant experience in embedded software design and development
• Strong knowledge and direct experience with C & C++ programming languages
• Strong knowledge on digital electronics hardware including I2C, SPI, UART, PWM, ADC, USB, etc.
• Experience in designing, coding, debugging and validating on ARM Cortex microcontrollers are preferred.
• Knowledge on Python & Matlab would be advantage.
• Logical and strong interpersonal with analytical skills, strong team player and independent
• Creative, self-driven and willing to acquire new skills and grow himself/herself.

HOW TO APPLY:

Interested applicants, kindly click on “Apply Now” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job Responsibilities:

• Configure physical network devices during capacity expansions.
• Establish automated monitoring for physical network devices.
• Implement automated alerts based on monitoring for physical network devices.
• Create automation scripts for safely updating the configurations of physical network devices.
• Submit tickets to Data Centre operations for various tasks, such as checking cables, replacing line cards, replacing faulty devices, and decommissioning devices.
• Update the firmware (operating system) on physical network devices.
• Maintain logical access security for physical network devices.
• Respond to live site incidents related to physical network devices.
• Provide auditors with evidence regarding the logical security of physical network devices.

Requirements:

• Preferably 3 years or more of Networking Engineering experience working with Layer 2 protocols, Layer 3 networking with IP, as well as routing protocols such as OSPF/IS-IS, BGP, and MPLS.
• Experience troubleshooting across a variety of networking platforms including, but not limited to, Cisco, Dell, Palo Alto, Fortigate and Arista.
• Strong scripting skills (Phyton, PowerShell and C# are preferred, but not a strict requirement) for automating day-to-day tasks are a strong plus.
• Highly effective written and oral communication skills.
• A strong collaborator, attentive listener, calm under pressure, earn confidence from others and be adaptive, since a candidate’s role may span a variety of traditional roles, such as design engineer, deployment engineer, operations engineer and project manager.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Job Responsibilities:

System Analysis:

• Collaborate with stakeholders to gather and document business requirements.
• Analyze existing systems and processes to identify improvement areas.
• Create detailed functional and technical specifications.
• Ensure solutions align with business goals and technical architecture.

Software Development:

• Design, develop, test, and deploy applications using the .NET framework (ASP.NET, C#, MVC, etc.).
• Write clean, scalable, and reusable code that follows best practices.
• Integrate applications with APIs and databases (SQL Server).
• Debug and resolve software issues and system bugs.

Project Leadership and Collaboration:

• Provide technical leadership and guidance to junior developers.
• Work closely with the Lead Analyst and other developers.
• Estimate project timelines and resource requirements.
• Participate in code reviews to ensure adherence to coding standards.

System Optimization and Maintenance:

• Ensure the performance, security, and scalability of applications.
• Maintain and upgrade existing applications to enhance performance and usability.
• Monitor and resolve production issues while providing ongoing support.

Technology Research and Innovation:

• Stay updated on the latest .NET technologies, tools, and best practices.
• Evaluate new technologies for potential adoption within the organization.
• Provide recommendations for continuous improvement in system architecture and processes.

Requirements:

• Diploma/bachelor’s degree in computer science/software engineering/computer engineering or related disciplines.
• At least 5 years of relevant experience with strong development skills in Classic ASP & VBScript, JavaScript / JQuery, CSS, C#, SQL, and HTML5 etc.
• Solid understanding of database design, query, and systems (SQL).
• Prior experience in manufacturing environment and ERP systems is preferred.
• Strong interpersonal and communication skills with ability to explain complex concepts in a simple and clear manner

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Job Responsibilities:

• Implement, maintain, and manage network, operating systems, storage, and backup solutions.
• Collaborate on system development tasks, including design, implementation, integration, and testing.
• Provide 24/7 on-call support for systems on a rotating schedule, implementing corrective measures to address production issues and reduce unplanned outages.
• Create and maintain programmatic and technical documentation to ensure effective planning and execution.
• Coordinate with external parties and customers to resolve issues.

Requirements:

• Diploma / Degree In Computer Science, Computer Engineering , Information Technology or related field
• 3 - 5 years working experience
• Knowledge of IT infrastructure, including operating systems and networks
• Enthusiastic about new technologies and eager to learn new skills
• Strong team player with the ability to work independently
• Capable of managing stakeholder relationships
• Candidates with one or more of the following skills will have an advantage:Networking skills or CCNA certification
  Experience with VMware NSX
  Proficiency in virtualization technologies (VMware, vSphere)

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Job Responsibilities:

• Manage post-sales activities for Cybersecurity or Network Performance Monitoring products.
• Participate in large-scale project implementations, both locally and regionally.
• Deliver on-site implementation services, including testing, deployment, and documentation.
• Provide technical support to ensure customer satisfaction.
• Analyze and address customer inquiries by troubleshooting and researching existing knowledge base articles and known issues.
• Be on standby for 24/7 maintenance support calls.
• Communicate issues clearly and concisely.

Requirements:

• Bachelor’s degree or diploma in Cyber Security, Computer Science, Computer Engineering, or a related field
• 1-2 years of relevant experience in the IT industry, providing network support and administration
• Knowledge and experience in networking, including routing and switching technologies
• Possession of CCNA or CCSA certification
• Ability to work both independently and as part of a team
• Strong work ethic and eagerness to learn about new technologies
• Polite demeanor with effective communication skills for client interactions
• Strong analytical abilities and good troubleshooting skills
• Willingness to work extended hours and be on standby
• Excellent interpersonal and communication skills
• Self-motivated and independent.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070