Security Supervisor
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:
- Report for duty as per schedule in roster and be in attendance for the daily 15 minutes pre and post shift briefing
- Don essential company issued equipment such as Mobitalk, Bluetooth device, torchlight and pocket mask during duty
- Be in-charge of the Hotel Security Control Room as well as for the day to day operations
- Ensure all official security documents are handled accurately in accordance to SOP
- Manage access points as assigned to ensure all entries are authorized
- Maintain keen vigilance at the pass counters where colleagues, part-timers, casual labors, vendors, contractors, and visitors check in
- Manage the Visitor Management System for visitors, contractors, and vendors
- Manage the Casual labor system for casual labors and part-timers
- Monitor CCTV coverage within the hotel property and highlight any issues observed
- Perform static lobby / convention Centre coverage and duty
- Perform roving security and safety clocking patrol within and around the hotel premises
- Perform patrol on guest floors and the heart of house
- Perform enforcement tasks as assigned and be at deployment as per deployment schedule
- Ensure security system are in working order, and if not, to highlight to Assistant Security Manager and collaborate to raise maintenance reports
- Coordinate Night Transport for colleagues
- Respond to all security, safety and medical emergencies as soon as possible where assistance is required
- Be part of the Hotel Emergency Action Team (HEAT Team) / Company Emergency Response Team (CERT Team) to respond to emergencies
- Conduct inventory checks of keys and passes
- Handle Loss & Found findings, reports and inquiries
- Provide lift control and VIP
- Perform First Aid/CPR/AED if required
- Respond to and resolve safe box issues without delay
- Respond to and resolve door lock issues without delay
- Conduct crowd control and ushering duties
- Gather and document information and facts upon responding to security, safety and medical emergencies
- Perform any other tasks as assigned by the management of the hotel
- Manage and address all alarms on the Fire & Life Saving System (FPLS) as per SOP
- Manage and address all alarms on the duress and emergency systems
- In-depth knowledge of CCTV system for preliminary investigation and training purposes
