IT Security Operations Analyst
2 months ago
Position Overview
The IT Security Operations Analyst role’s is to safeguard the organization’s IT systems and data. This role requires the candida..
Position Overview
The IT Security Operations Analyst role’s is to safeguard the organization’s IT systems and data. This role requires the candidate's active participation in the implementation of security policies and procedures, the monitoring and analysis of security events and the maintenance of security tools. Other responsibilities are to identify, investigate and resolve any security threats, vulnerabilities and incidents. The candidate must keep up to date with the latest security trends, have excellent communication and problem-solving skills and have a deep understanding of security principles and technologies. The individual will have a functional role in mentoring other team members and share the off-hour support responsibilities.
Responsibilities
- Monitor, maintain, and analyze network and computers for unusual activity or suspicious behavior by reviewing information security logs.
- Manage and resolve security Level 2 support tickets per defined SLAs
- Investigate and analyze security incidents to determine root cause and impact.
- Report compliance failures to management for immediate remediation.
- Responsible for the effective management of the organization’s Crowdstrike Falcon Admin Console.
- Deploy Crowdstrike Falcon EDR detection agent on all corporate devices.
- Ensure coverage of malware detection for all managed EDR Agent capable devices.
- Migrate existing server agents from alert-only mode to blocking mode.
- Provide EDR escalation support for agents already installed
- Assist and collaborate with the Information Security Group and coordinate with IT Infrastructure on the following:
- IT Threats and Vulnerabilities Assessments, Protection, and Remediation
- IT security patch management follow-up and reporting
- Firewall rule documentation, review, and approval
- Promote within IT Infrastructure the proper Security controls aligned with the IT Security Program
- Validate and maintain operational security documentation.
- Continuously assess the current Security Posture and provide recommendations for remediation and prevention of security incidents.
- Collaborate with cross-functional teams to implement security solutions and technologies.
- Stay up to date with industry trends and emerging security threats to proactively address potential risks.
- Assist in the deployment of new security systems.
- Participate in security audits and assessments to ensure compliance with regulations and standards.
- Understand the dark and deep web ecosystem.
- Manage and support the following applications:
- Palo Alto/Firewall
- Network security (Micro-segmentation)
- Perform other duties as required
Qualifications and Experience
- Bachelor’s degree in Cybersecurity Engineering or Computer Sciences
- Strong professional experience in information security with a focus on security operations and technical support
- Strong Experience with Palo Alto and Crowdstrike platform
- Experience with VPN, SSL and other encryption technologies
- Good knowledge of server, workstation, and Active Directory technologies that impact security controls
- Deep understanding of TCP/IP, DNS and common network services
- Experience with security frameworks and compliance requirements such as GDPR, ISO 27001, NIST 800 and PCI DSS.
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