Total 22 customer service manager job vacancies in Legal / Public / Security category in D15 Katong, Joo Chiat, Amber Road

About utu

utu is a fast-growing technology company revolutionizing the tax-free shopping experience for tourists worldwide. Our mission is to empower travelers to seamlessly maximize their VAT refunds. Partnering with leading retailers, airports, and brands, we allow travelers to turn their shopping journeys into even more valuable experiences.

About the Role

We are seeking a highly motivated and results-oriented Legal Manager to spearhead our in-house Legal Counsel needs. In this pivotal role, you will be responsible for reading and writing contracts, making sure the company is meeting its legal requirements, assisting on the legal side of fundraises, and coordinating with counterpart legal counsels. This is an incredible opportunity for ambitious individuals who want to build a career in a fast-growing startup. This job is based in Singapore.

What You’ll Do

• Advise, draft, and negotiate a wide range of contracts (including commercial contracts, service agreements, marketing agreements, joint venture agreements and NDAs).
• Ensuring compliance with all applicable legal and regulatory requirements.
• Protecting utu’s intellectual property.
• Provide legal support for fundraising activities.
• Assist on the legal side of M&A transactions.
• Advise on regulatory matters including employment laws, personal data protection laws, payment services, medical/health laws and regulations.
• Conduct comprehensive research on various legal and regulatory issues.
• Provide legal advice for the company’s operations in various jurisdictions.
• Liaise with external counsel, both domestically and internationally as needed.

Preferred Experiences & Skills

• Law degree required (LLB/JD or equivalent).
• Called to the Singapore Bar or any Commonwealth country’s Bar.
• At least 4 years of experience as a lawyer or in-house counsel.
• Demonstrated problem-solving abilities and keen attention to detail.
• Excellent communication and presentation abilities.
• Strong interpersonal skills and the ability to articulate complex legal concepts clearly.
• Ability to collaborate effectively with cross-functional teams and senior stakeholders.
• Adaptability and ability to thrive in a fast-paced and dynamic environment.
• Proactive with strong organisational skills.
• Previous experience in commercial law or the technology sector will be viewed favourably.

About you

• Singaporean/PR.
• Full-time applicants only.
• Happy to work in a fast-paced startup environment.
• You are motivated to go beyond the required minimum.
• Able to adapt to meet the changing needs of the business.
• Excellent interpersonal skills.

Application instructions

Please apply for this position by filling up the form and attaching your CV. Please limit CVs to 2 pages. Interviews will be conducted on a rolling basis.

Position Summary:

Ensure, manage and maintain a high security standard on the overall safety and security of the premises as well as the car parking system and account for the car park revenue. Provides investigation lead into losses, theft and other criminal activities. Advises on crisis, risk & safety management.

Primary Responsibilities:

Security & Safety

• Ensure that the Hotel is a secure and safe environment for guests, visitors and associates
• Reviews all security measures and procedures on a regular basis to ensure high security standard in the Hotel
• Develop and implement security policies, protocols and procedures
• Plan and coordinate security operations for specific events
• Coordinate the CERT team when responding to emergencies and alarm activations
• To act as a representative for the Hotel in liaising with Government law enforcement agencies affecting Security and Safety
• To carry out investigations of security incidents including thefts and losses in the Hotel and submit reports to the General Manager
• To ensure proper control of keys kept at the KMS (Key Management System) for emergency purposes or for daily draw-down and return by various users
• To lead and be responsible for the Hotel in complying with the Workplace Safety & Health Act and any of its subsidiary regulation
• To assist the Fire Safety Manager in monitoring compliance to the Fire Safety Act and any regulations imposed by the Fire Safety Bureau

Other responsibilities

Financial

1. Control budgets for security operations and monitor expenses
2. To take necessary and appropriate action to protect operating equipment against loss, wastage through mishandling, negligence or dishonesty.

Guest Experience

1. To ensure that hotel management receives excellent security related services
2. To engage with guest whilst on duty in lobby and any guest facing areas

Other duties

1. Recommending appropriate measures for enhancing and hardening security & risk management related matters on all aspects of the Hotel’s premises
2. Analyze data to form proposals for improvements (e.g. implementation of new technology)
3. Any other duties of a comparable nature as may be required by the General Manager

Summary

This position is responsible in ensuring a safe environment for the hotel employees and guests, and safeguards the assets of the hotel. The Security Manager assists the Management, employees and guests in every way that is consistent with the protection and prevention objectives.

Job Responsibilities

· Prepare monthly staffing schedules, monitoring staff attendance and assist in planning work schedules.

· Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.

· Handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, and guests of the Hotel.

· Be proactive in guests’ requests and anticipate Safety needs according to Singapore’s events.

· Maintain a high level of controlling details within the guest areas.

· Conform to and enforce Security policies, procedures, rules, and regulations as laid down by ACCOR and the hotel in order to achieve the highest levels of uniformity and guest service.

· Prepare the annual capital and operating budgets for the Department.

· Ensure that all potential and real Hazards are reported immediately and rectified.

· Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel.

· Assist in safety and emergency training for all employees.

· Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees.

· Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.

· Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others.

· Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution.

· Perform other duties as directed by the General Manager.

Qualifications / Requirements

· Possess certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting.

· Possess Fire Safety Manager certificate advantageous but not compulsory.

· Minimum 2 years of relevant experience in a similar capacity.

· Service oriented with an eye for detail.

· Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction.

· Effective management, leadership, organizational and communication skills.

· Ability to remain calm and react fast to situations.

• Develop PR Strategies: Create comprehensive public relations strategies to improve brand image and public perception.
• Media Relations: Build and maintain relationships with journalists, influencers, and media outlets.
• Crisis Management: Manage crisis communication, addressing negative publicity, and formulating appropriate responses.
• Press Releases: Write and distribute press releases, media kits, and promotional materials to highlight company achievements or announcements.
• Event Planning: Organize and oversee public events, conferences, and promotional activities to enhance brand awareness.
• Internal Communication: Ensure consistent messaging across all internal communication channels, including employee newsletters and updates.
• Monitor Media Coverage: Track media coverage, analyze PR performance, and report on the impact of communication efforts.
• Social Media Management: Oversee the company’s social media presence, ensuring it aligns with PR goals.
• Stakeholder Communication: Liaise with key stakeholders (investors, customers, partners) to maintain a positive company image.
• Content Creation: Produce content such as speeches, blog posts, and presentations for company executives.
• Reputation Management: Proactively manage the company’s reputation by addressing potential risks and maintaining positive public perception.
• Collaboration with Marketing: Work closely with the marketing team to ensure PR strategies align with broader marketing campaigns.
• Brand Ambassador Training: Train company spokespeople and brand ambassadors on how to represent the organization effectively in public.
• Market Research: Conduct market research to understand public opinion and sentiment about the company.
• Budget Management: Manage the PR budget, allocating resources efficiently to achieve maximum impact.
• Community Engagement: Build relationships with the local community and manage corporate social responsibility (CSR) initiatives.

About utu

utu is a fast-growing technology company revolutionizing the tax-free shopping experience for tourists worldwide. Our mission is to empower travelers to seamlessly maximize their VAT refunds. Partnering with leading retailers, airports, and brands, we allow travelers to turn their shopping journeys into even more valuable experiences.

About the Role

We are seeking a highly motivated and results-oriented Legal Manager to spearhead our in-house Legal Counsel needs. In this pivotal role, you will be responsible for reading and writing contracts, making sure the company is meeting its legal requirements, assisting on the legal side of fundraises, and coordinating with counterpart legal counsels. This is an incredible opportunity for ambitious individuals who want to build a career in a fast-growing startup. This job is based in Singapore.

Salary range: $6000-7000 (depending on experience)

What You’ll Do

• Advise, draft, and negotiate a wide range of contracts (including commercial contracts, service agreements, marketing agreements, joint venture agreements and NDAs).
• Ensuring compliance with all applicable legal and regulatory requirements.
• Protecting utu’s intellectual property.
• Provide legal support for fundraising activities.
• Assist on the legal side of M&A transactions.
• Advise on regulatory matters including employment laws, personal data protection laws, payment services, medical/health laws and regulations.
• Conduct comprehensive research on various legal and regulatory issues.
• Provide legal advice for the company’s operations in various jurisdictions.
• Liaise with external counsel, both domestically and internationally as needed.

Preferred Experiences & Skills

• Law degree required (LLB/JD or equivalent).
• Called to the Singapore Bar or any Commonwealth country’s Bar.
• At least 4 years of experience as a lawyer or in-house counsel.
• Demonstrated problem-solving abilities and keen attention to detail.
• Excellent communication and presentation abilities.
• Strong interpersonal skills and the ability to articulate complex legal concepts clearly.
• Ability to collaborate effectively with cross-functional teams and senior stakeholders.
• Adaptability and ability to thrive in a fast-paced and dynamic environment.
• Proactive with strong organisational skills.
• Previous experience in commercial law or the technology sector will be viewed favourably.

About you

• Singaporean/PR.
• Full-time applicants only.
• Happy to work in a fast-paced startup environment.
• You are motivated to go beyond the required minimum.
• Able to adapt to meet the changing needs of the business.
• Excellent interpersonal skills.

Application instructions

Please apply for this position by filling up the form and attaching your CV. Please limit CVs to 2 pages. Interviews will be conducted on a rolling basis.

WHO ARE WE?

Suntory is a global leader in consumer-packaged goods, renowned for producing and distributing a uniquely diverse portfolio of beverages, premium spirits, beer, wine, and wellness products throughout the world.

With a history dating back to 1899, we are driven by a profound purpose: To inspire the brilliance of life, by creating rich experiences for people, in harmony with nature.

At Suntory Beverage and Food, we boldly move forward together to realize the dreams of becoming a world-leading next-generation global beverage company, always together with Seikatsusha – you are an important part of this and here’s how your role helps us win.

Suntory Beverage & Food International (SBFI) is step changing its digital platforms and moving to the cloud aggressively. As we transform digitally, we would like to step change our cyber security program to be more robust and consistently executed across all our markets.

You will be responsible for driving compliance to cyber security standards across all markets in Asia Pacific, Europe and the US. You will also work with the Suntory CISO in the Japan HQ to continue to evolve the company cyber security standards to meet the evolving threat landscape. The role is more technically oriented and requires strong hands-on skills on cyber security technologies and is less about governance & risk management. The role requires strong bias to action and the ability to challenge status quo and execute changes rapidly.

WHAT YOU WILL BE DOING...

• Take the lead in day-to-day monitoring for unusual activities, implement defensive protocols, and handle incidents and report
• Drive compliance to global cyber security standards incl. Understand the current state of each business unit (BU), understand gaps & barriers to adopt the standards and develop an action plan with the BU to change
• Work with external vendors to drive pen testing & red team testing to identify and rectify vulnerabilities across different markets
• Work with the global CISO’s team to improve & enhance the standards and cyber hygiene for the company
• Work with other functions to strengthen end user training and incident preparedness

ARE YOU THE ONE?

• 10+ years of experience in IT infrastructure with at least 5 years in cyber security/information security
• Deliver instant professional credibility with knowledge-based leadership, in the space of cyber security
• Hands-on technology skills on cyber security solutions e.g. EDR etc.
• Thorough understanding of core IT infrastructure including hardware, networks, data centres among others
• Thorough understanding of Identity & access management, VPNs, etc.
• Strong experience in managing large-scaled vendor partners – familiar with governance frameworks and models to manage SLAs and contracts
• Ability to operate in a fast-paced environment with comfort
• Calm under pressure especially during crisis management situations
• Excellent Thinking & problem-solving skills
• Entrepreneurial & able to operate without rigid organization structures.
• Excellent collaborator and communicator to be able to bridge across multiple diverse BUs with good multi-cultural awareness
• Strong influencing skills and management of senior stake holders in multiple functions

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition.

Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging its sector expertise and global track record.

Sembcorp has a balanced energy portfolio of 21.2GW, with 14.4GW of gross renewable energy capacity across 10 countries*.

Its urban development projects span over 14,000 hectares across Asia and have generated over 377,000 employment opportunities and attracted close to US$50 billions of investment capital.

Sembcorp is listed on the main board of the Singapore Exchange. It is a constituent stock of FTSE Russell Index, MSCI Singapore Index, Straits Times Index as well as sustainability indices including FTSE4Good Index, iEdge SG ESG indices and several MSCI ESG indices.

For more information, please visit www.sembcorp.com.

Purpose and Scope

Scrutinize and review major investments and advise on legal risk in industrial parks, ready built factories/warehouses (RBF/RBW) and commercial and residential property projects including M&A / divestments, corporate restructuring, leases and other contracting requirements for day-to-day business.

Key Roles and Responsibilities

• Advising on Joint Venture matters (including JV governance).
• Liaise with business units on governance and compliance related matters in respect of frameworks and policies initiated by the Sembcorp Group Legal and Group Ethics & Compliance function (including anti-bribery/corruption) supporting the rollout of these policies (including assistance with training) and implement and monitor compliance on such policies and frameworks.
• Assess the impact of new/amended regulations on the business and present to the managements appropriate steps that may be taken in countering the impact and/meeting legal requirements.
• Participate actively in front line negotiations and interface with customers, business partners, suppliers, contractors etc.
• Work with Sembcorp Urban and Sembcorp Group functional teams i.e. Finance, Business Development, Procurement and other corporate services units in identifying, mitigating and managing legal and compliance risks on activities, businesses and projects.
• Understanding the commercial objectives, strategy, pressure points of the business, reasonable operational knowledge with a view to identifying and assessing the risks and legal issues involved, and effectively communicating this to the business unit or project team to enable them to make well-informed business decisions.
• Liaising with external counsel, regulators, and other stakeholders to ensure the Company's legal and regulatory obligations are met.
• Handling pre-litigation legal disputes and inquiries and (where necessary) representing the Company in the litigation and other legal procedures
• Provide legal support and advice to senior management and all internal stakeholders on legal and compliance matters.
• Lead or support other projects and tasks as may be required from time to time.

Qualification, Skills, and Experience

• Bachelor’s degree in laws (or equivalent) and admitted as a lawyer in Singapore.
• Minimum 6-8 years of relevant legal working experience. Experience working in the real estate industry on cross border matters and working with an international multi-national company would be an advantage.
• Experience with projects in Indonesia, Vietnam or India and/or ability to speak Bahasa Indonesia or Vietnamese would be an advantage.
• Excellent communication skills in English (written and spoken)
• Good knowledge of commercial law especially land law, the law on enterprises, the law on investment. Knowledge and experience with cross border transactions would be an advantage. Experience with corporate structuring in a property business would be an advantage.
• Proficiency in MS Office (Word, Excel, PPT)
• Strong problem solving, organizational and analytical skills.
• Pro-active, possess utmost integrity and honesty, have a flair for legal work.
• Ability to work independently and take on problems which have no precedent or clear options available.
• Willing to travel when required.

At Sembcorp, our shared corporate behaviors underpin all the work that we do in building a sustainable future:

· Institution-first Mindset – Put the interest of the Group ahead of individual interests.

· Collaboration – Deliver through collaborating across markets, businesses, and functions.

· Accountability – Hold team and self-accountable to deliver on our commitments.

Apply today to be part the team that Drive Energy Transition!

#OneSembcorp #DriveEnergyTransition #Urban # Sustainability

The Senior Director IT is responsible for establishing and maintaining the information security program to ensure that information assets and associated technology, applications, systems, infrastructure and processes are adequately protected in the digital ecosystem in which we operate. The individual is responsible for identifying, evaluating and reporting on legal and regulatory, compliance, IT and cybersecurity risk to information assets, while supporting and advancing business objectives.

Description

Establish Governance and Build Knowledge

• Facilitate an information security governance structure through the implementation of a hierarchical governance program, including the formation of an information security steering committee or advisory board.
• Provide regular reporting on the current status of the information security program to enterprise risk teams and senior business leaders
• Work with the vendor management office to ensure that information security requirements are included in contracts by liaising with vendor management and procurement organizations.
• Create and manage a targeted information security awareness training program for all employees, contractors and approved system users, and establish metrics to measure the effectiveness of this security training program for the different audiences.
• Understand and interact with related disciplines through committees to ensure the consistent application of policies and standards across all technology projects, systems and services, including privacy, risk management, compliance and business continuity management.
• Provide clear risk mitigating directives for projects with components in IT, including the mandatory application of controls.

Develop the Frameworks

• Develop and enhance an up-to-date information security management framework based on one of the following: International Organization for Standardization (ISO) 2700X, ITIL, ENISA, ISA-62443, COBIT/Risk IT and National Institute of Standards and Technology (NIST) Cybersecurity Framework.
• Create and manage a unified and flexible control framework to integrate and normalize the wide variety and ever-changing requirements resulting from global laws, standards and regulations.
• Develop and maintain a document framework of continuously up-to-date information security policies, standards and guidelines. Oversee the approval and publication of these information security policies and practices.
• Create a framework for roles and responsibilities with regard to information ownership, classification, accountability and protection of information assets.
• Facilitate a metrics and reporting framework to measure the efficiency and effectiveness of the program, facilitate appropriate resource allocation, and increase the maturity of the information security, and review it with stakeholders at the executive and board levels.

Architecture/Engineering Support

• Work with IT staff to ensure that security is factored into the evaluation, selection, installation and configuration of hardware, applications and software.
• Recommend and coordinate the implementation of technical controls to support and enforce defined security policies.
• Research, evaluate, design, test, recommend or plan the implementation of new or updated information security hardware or software, and analyze its impact on the existing environment; provide technical and managerial expertise for the administration of security tools.
• Work with the enterprise architecture team to ensure that there is a convergence of business, technical and security requirements; liaise with IT management to align existing technical installed base and skills with future architectural requirements.

Operational Execution

• Coordinate, measure and report on the technical aspects of security management.
• Manage outsourced vendors that provide information security functions for compliance with contracted service-level agreements.
• Manage and coordinate operational components of incident management, including detection, response and reporting.
• Maintain a knowledgebase comprising a technical reference library, security advisories and alerts, information on security trends and practices, and laws and regulations.
• Manage the day-to-day activities of threat and vulnerability management, identify risk tolerances, recommend treatment plans and communicate information about residual risk.
• Manage security projects and provide expert guidance on security matters for other IT projects.
• Assist and guide the disaster recovery planning team in the selection of recovery strategies and the development, testing and maintenance of disaster recovery plans.
• Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and are in compliance with policies and audit requirements.
• Design, coordinate and oversee security testing procedures to verify the security of systems, networks and applications, and manage the remediation of identified risks.

Qualifications

• Bachelor’s Degree in Engineering, Computer Science, Information Systems, or related discipline required.
• Master’s Degree in a related field is preferred.
• Professional security management certification is desirable, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or other similar credentials

Experiences

• A minimum of ten years of IT experience, with seven years in an information security role and at least five years in a managerial capacity is required.
• Experience working with legal, audit and compliance staff is preferred.
• Experience developing and maintaining policies, procedures, standards and guidelines is required.
• Familiarity with applicable legal and regulatory requirements, including, but not limited to, the U.S. Sarbanes-Oxley Act, the U.S. Health Insurance Portability and Accountability Act (HIPAA), the European Union Privacy Directive, and the Japanese Financial Instruments and Exchange Law ("J-SOX").

Skill Sets

• Excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives
• Project management skills: financial/budget management, scheduling and resource management
• Ability to lead and motivate the information security team to achieve tactical and strategic goals, even when only "dotted line" reporting lines exist
• A master of influencing entities and decisions in situations where no formal reporting structures exist, but achieving the desirable outcome is vital
• Excellent communication, interpersonal and collaborative skills. Experience working with a multi-continent technical team preferred
• High degree of initiative, dependability and ability to work with little supervision while being resilient to change

Technical Competencies

• Experience with common information security management frameworks, such as International Standards Organization (ISO) 2700x, the IT Infrastructure Library (ITIL) and Control Objectives for Information and Related Technology (COBIT) frameworks
• An understanding of operating system internals and network protocols.
• Familiarity with the principles of cryptography and cryptanalysis.
• Experience in application technology security testing (white box, black box and code review).
• Experience in system technology security testing (vulnerability scanning and penetration testing).

IN-HOUSE CLEANERS

=DREAMS (Singapore) Limited is a first-of-its-kind secular, co-ed weekday residential model that provides after-school academic and holistic support to promising and aspiring children from low-income households. It aims to empower them to dream of a future where they are not limited by family circumstances.

We are seeking a highly motivated individual to join our team as In-House Cleaners. This individual will be responsible in maintaining cleanliness and ensuring a safe and pleasant environment to our scholars, visitors and staffs within our residential campus.

Interested candidates may submit their resume to [email protected]

KEY RESPONSIBILITIES

Positive role model

• Be a positive role model for youths from low-income families
• Be respectful
• Willingness to learn and teach the scholars

Maintaining Area Cleanliness

• Washing of common toilets, handicap toilets and shower area to maintain hygiene standards for residential and visitors’ use. Ensure all toilets cleaning supplies are adequately stocked.
• Vacuum all carpeted areas.
• Sweeping, dusting and mopping of building floor areas such as MPH, lift lobbies, corridors and staircases.
• Sweeping, mopping, dusting and wiping of all such as office, meeting rooms, dorm rooms, digital room, security office and laundry room to ensure cleanliness.
• Wiping of all lift panels and glass panels within the campus to ensure they are free of dirt and grime.
• Clearing of rubbish from the common rubbish bins and washing the bin centre surrounding area, rubbish bins and bin chambers.
• Sweeping the outdoor area such as carpark and multipurpose sports courts.
• Carry out monthly heavy cleaning tasks (pressure wash jet spray, clean refrigerators, microwaves, fans, etc.) and ad-hoc special projects.
• Cleaning and packing of cleaning equipment for next day usage.
• Water all plants within the campus.

Maintaining MPH, Kitchen and Pantry

• Assist in preparing drinks/snacks in meeting rooms. Ensure all utensils are washed and drinks/snacks are stocked well.
• Ensuring pantry areas and kitchen are clean and kitchenware and dinnerware are wash and properly kept.
• Ensure MPH is clean and free from any unwanted items.
• Wash all dishcloths for kitchen and pantry regularly.
• Ensure all cleaning supplies/chemicals in kitchen and pantry rooms are well stocked.
• Assist to stocktake pantry items and report to Housemaster when stocks are low.

Administration and Operations

• Ensure that the campus is free from any dangerous/hazardous items.
• Monitor scholar’s behaviours and correct them of any wrongdoings. Report any issues/wrongdoings to Housemaster if need be.
• Assist in teaching the scholars on the proper way of managing cleanliness.
• Assist in managing lost & found items.
• Informing any matters/feedbacks to the Housemaster when necessary.
• Report any damages/faults on equipment and facilities to Housemaster.
• Supporting any =Dreams events and other organisational activities
• Any other ad-hoc duties assigned by the Housemaster.

QUALIFICATIONS

• Proven working experience as a Cleaner.
• Possessed the necessary cleaning certifications.
• Ability to handle heavy equipment and/or operate machinery.
• Knowledge of cleaning chemicals and supplies.
• Good communication and interpersonal skills.
• A strong team player.
• Experience working with children, youth and low-income families

• Monday to Friday; office hours
• Accessible location; Walkable distance from MRT Station in the central location
• Competitive Salary & Benefits
• 2 years Contract (Possibility of conversion/ renewal)

Our client, our established government-linked agency in the healthcare sector, is seeking for suitable candidates to join the growing team!

Job Responsibilities:

• Support the Chief Information Security Officer and Team lead with engaging the Community health sector on Cyber Security Initiatives
• Provide outreach to the relevant sectors on Security best practices
• Drive the compliance program and outreach to the sector
• Support the sector and digitization team engagement with sector on cyber security
• Spearhead and drive the Cyber Essential+ certification and Trust Mark certification program

Job Requirements:

• Minimum Degree in Information Technology or equivalent
• Minimum 10 years of relevant work experience in Cyber Security, preferably from both vendor and end user environment
• Candidates with professional certification in CISM, CRISM, CGEIT will be preferred
• Good understanding of Cyber Security best practices and standards (NIST, ISO27000, Cyber Kill Chain, MITRE)
• Knowledge on Cyber Security Governance and Assurance is preferred
• Good past track record in stakeholder management

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi

Division Manager

CEI Reg. No.: R1104463

Personal Data Protection

“By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

To provide legal support to CLCO & Head Legal in handling Income’s plans and goals for IAG holding company for this and future years expansion IAG and its subsidiaries FA firms, Legal requires one additional contract legal resource, to support below scope of work on a range of agency, corporate, commercial and company law matters.

Further, the legal resource will be required to provide independent legal advice to IAG Board and management team in respect of related party transactions, outsourcing matters between Income Insurance and IAG holding company.

Detailed scope of work as follow:

Scope of Work:

• Provide comprehensive and sound legal advice relating to the IAG holding company and its subsidiary FA firms on subjects relating to insurance products (general and life) (including agency and distribution matters), HR, vendor arrangements, regulatory and compliance, investigations and complaints, insurance agency and financial advisory.
• Advise, draft and review on agreements, recruitment initiatives and schemes, collaterals, strategic agency/ distribution projects and collaborations and handling of contentious / litigious issues relating to the above subjects.
• Support and advise on corporate governance, Companies Act compliance as well as compliance with regulatory requirements under relevant statutes and regulatory guidelines related to insurance and agency/ distribution business (e.g. Insurance Act, Financial Advisers Act, Securities and Futures Act, Personal Data Protection Act and MAS and industry notices, guidelines and circulars), including but not limited to drafting, reviewing and high-level implementation of policies and processes.
• Draft, advise manage IP rights agreements, including licence agreements, trademarks and copyrights.
• Undertake any other legal duties or projects as assigned.

Qualifications and Competencies

• LLB (Honours) with 6-9 years of relevant PQE
• Experience in financial advisory, life insurance, general and health insurance, privacy laws. Prior litigation experience is an advantage
• Strong interpersonal and analytical skills
• Able to work independently, be meticulous and have drive and initiative.

• Develop PR Strategies: Create comprehensive public relations strategies to improve brand image and public perception.
• Media Relations: Build and maintain relationships with journalists, influencers, and media outlets.
• Crisis Management: Manage crisis communication, addressing negative publicity, and formulating appropriate responses.
• Press Releases: Write and distribute press releases, media kits, and promotional materials to highlight company achievements or announcements.
• Event Planning: Organize and oversee public events, conferences, and promotional activities to enhance brand awareness.
• Internal Communication: Ensure consistent messaging across all internal communication channels, including employee newsletters and updates.
• Monitor Media Coverage: Track media coverage, analyze PR performance, and report on the impact of communication efforts.
• Social Media Management: Oversee the company’s social media presence, ensuring it aligns with PR goals.
• Stakeholder Communication: Liaise with key stakeholders (investors, customers, partners) to maintain a positive company image.
• Content Creation: Produce content such as speeches, blog posts, and presentations for company executives.
• Reputation Management: Proactively manage the company’s reputation by addressing potential risks and maintaining positive public perception.
• Collaboration with Marketing: Work closely with the marketing team to ensure PR strategies align with broader marketing campaigns.
• Brand Ambassador Training: Train company spokespeople and brand ambassadors on how to represent the organization effectively in public.
• Market Research: Conduct market research to understand public opinion and sentiment about the company.
• Budget Management: Manage the PR budget, allocating resources efficiently to achieve maximum impact.
• Community Engagement: Build relationships with the local community and manage corporate social responsibility (CSR) initiatives.

• Monday to Friday; office hours
• Accessible location; Walkable distance from MRT Station in the central location
• Competitive Salary & Benefits
• 2 years Contract (Possibility of conversion/ renewal)

Our client, our established government-linked agency in the healthcare sector, is seeking for suitable candidates to join the growing team!

Job Responsibilities:

• Support the Chief Information Security Officer and Team lead with engaging the Community health sector on Cyber Security Initiatives
• Provide outreach to the relevant sectors on Security best practices
• Drive the compliance program and outreach to the sector
• Support the sector and digitization team engagement with sector on cyber security
• Spearhead and drive the Cyber Essential+ certification and Trust Mark certification program

Job Requirements:

• Minimum Degree in Information Technology or equivalent
• Minimum 10 years of relevant work experience in Cyber Security, preferably from both vendor and end user environment
• Candidates with professional certification in CISM, CRISM, CGEIT will be preferred
• Good understanding of Cyber Security best practices and standards (NIST, ISO27000, Cyber Kill Chain, MITRE)
• Knowledge on Cyber Security Governance and Assurance is preferred
• Good past track record in stakeholder management

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi

Division Manager

CEI Reg. No.: R1104463

Personal Data Protection

“By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

• Monday to Friday; office hours
• Accessible location; Walkable distance from MRT Station in the central location
• 2- Years Contract with possibility of renewal/ conversion
• Competitive Salary & Benefits

Our client, our established company in the community health sector, is seeking for suitable candidates to join the growing team!

Job Responsibilities:

• Support the Chief Information Security Officer and Team Lead with engagement and Cyber Security Initiatives to the sector
• Drive the Health Information Bill (HIB) compliance program and outreach to the sector
• Support the sector and digitization team engagement on cyber security matters
• Spearhead and drive the Cyber Essential+ certification and Trust Mark certification program

Job Requirements:

• Minimum Degree in Information Technology or equivalent
• Minimum 8 years of relevant work experience in Cyber Security, preferably from both vendor and end user environment
• Candidates with professional certification in CISM, CRISM, CGEIT will be preferred
• Good understanding of Cyber Security best practices and standards (NIST, ISO27000, Cyber Kill Chain, MITRE)
• Knowledge on Cyber Security Governance and Assurance is preferred
• Good past track record in stakeholder management

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi

Division Manager

CEI Reg. No.: R1104463

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We are seeking an accomplished Senior Security Solutions Sales Manager who is passionate about leading the charge in the cybersecurity landscape, particularly within the dynamic markets across Asia. This role is central to developing and executing advanced sales strategies, focusing on our Cloud Security solutions. As the vanguard of our security sales efforts, you will be instrumental in forging strategic client relationships, driving market penetration, and steering our product and marketing collaborations.

Roles & Responsibilities

• Spearhead the development of innovative sales strategies tailored for the diverse and dynamic security landscape of the Asian markets, emphasising Web Application and API Protection (WAAP).
• Drive the adaptation of strategies to cater to evolving security threats and opportunities.
• Build deep, consultative relationships with clients across Asia, guiding them to tailored cloud security solutions, considering each country and industry’s unique regulatory and cybersecurity challenges.
• Work closely with respective in-country sales teams to ensure strategies and initiatives are aligned and effectively implemented.
• Involve actively in Go-To-Market (GTM), collaborating with product and marketing teams to ensure a cohesive approach to market penetration and client engagement.
• Support channels and partners, facilitating training, and enabling them to effectively sell and service WAAP and other security solutions.
• Establish yourself as the in-house and industry-wide security expert, continually updating the team on security trends, competitive landscapes, and client success stories in key Asian market.

Desirable Skills/ Qualities

• Effective communication skills, capable of conveying complex security solutions in a clear and persuasive manner.
• Display understanding and respect for Asia’s diverse cultures and regulatory environments, leveraging this knowledge to enhance business practices and client relationships.
• Possess exceptional problem-solving skills and strategic thinking.
• Experience leading teams or projects that have significantly impacted market share or revenue growth in the Asian region.
• Thrive in dynamic environments, showing resilience and adaptability in the face of ambiguity and rapidly changing market conditions.
• Willingness to travel (up to 50% of the time), engaging directly with strategic markets and key clients to foster growth and understand market dynamics firsthand.

Requirements

• Bachelor’s degree in Computer Science or related fields.
• Approximately 8 years of relevant experience.
• Proven track record in cybersecurity sales with a focus on cloud security solutions.
• Industry-recognized security certifications (e.g., CISSP, CISM, CEH, Security+, etc.) is a bonus.
• Prior experience across Southeast Asia and China markets is desirable.

Position Summary:

Ensure, manage and maintain a high security standard on the overall safety and security of the premises as well as the car parking system and account for the car park revenue. Provides investigation lead into losses, theft and other criminal activities. Advises on crisis, risk & safety management.

Primary Responsibilities:

Security & Safety

• Ensure that the Hotel is a secure and safe environment for guests, visitors and associates
• Reviews all security measures and procedures on a regular basis to ensure high security standard in the Hotel
• Develop and implement security policies, protocols and procedures
• Plan and coordinate security operations for specific events
• Coordinate the CERT team when responding to emergencies and alarm activations
• To act as a representative for the Hotel in liaising with Government law enforcement agencies affecting Security and Safety
• To carry out investigations of security incidents including thefts and losses in the Hotel and submit reports to the General Manager
• To ensure proper control of keys kept at the KMS (Key Management System) for emergency purposes or for daily draw-down and return by various users
• To lead and be responsible for the Hotel in complying with the Workplace Safety & Health Act and any of its subsidiary regulation
• To assist the Fire Safety Manager in monitoring compliance to the Fire Safety Act and any regulations imposed by the Fire Safety Bureau

Other responsibilities

Financial

1. Control budgets for security operations and monitor expenses
2. To take necessary and appropriate action to protect operating equipment against loss, wastage through mishandling, negligence or dishonesty.

Guest Experience

1. To ensure that hotel management receives excellent security related services
2. To engage with guest whilst on duty in lobby and any guest facing areas

Other duties

1. Recommending appropriate measures for enhancing and hardening security & risk management related matters on all aspects of the Hotel’s premises
2. Analyze data to form proposals for improvements (e.g. implementation of new technology)
3. Any other duties of a comparable nature as may be required by the General Manager

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Security Manager to join our team!

As a Security Manager we rely on you to:

The Security Manager is to assist Director of Security is responsible for the overall operational capability, monitoring standards and procedures, developing security awareness, enhancing communication, implementing structured training procedures, provide guidance and undertaking security audits.

• Provide assistance and advice where security situations arise
• Monitoring security related cases and recommending course of action
• Ensuring crime reports are property investigated and processed
• Ensuring effective communication between hotels on security related issues and escalating these where appropriate to management
• Promoting staff awareness in relation to security related issues

Requirements

• Candidate must have completed minimally Secondary School “O” Levels, and/or NITEC / Diploma in Safety and Security
• At least 3 years of working experience in the related field is required for this position
• Candidates must be able to converse and write in English
• Candidates must also display alertness, good communication skills and honesty

Responsibilities

• Coordinating all public relations activities

• Developing a marketing communications plan including strategy, goals, budget and tactics

• Developing a media relations strategy, seeking high-level placements in print, broadcast and online media

• Develop a marketing communications plan including strategy, goals, budget and tactics.

• Manage media inquiries and interview requests

• Create content for press releases, byline articles and keynote presentations

• Evaluate opportunities for partnerships, sponsorships and advertising on an on-going basis.

• Working hours are from 9pm to 3/4am

Requirements and skills

• Ability to work under pressure

• High standard of organizational and communication skills

• Problem-solving skills, ability to think on your feet

The main responsibilities and tasks of an Assistant Security Manager are as listed below, but not limited to these:

• Perform checks on operational needs and administer new procedures for strict compliance.
• Plan roster for security personnel in a cost-effective manner.
• Assist in handling of unusual situations such as thefts, suicides, staff / guests incidents, fire or safety hazards.
• Ensure all security personnel are fully briefed on major events of the hotel.
• Implement strict discipline on non-performers and liaise directly with HR Department for appropriate actions.
• Take statements and record of all incidents occurred in the hotel and follow up with insurance if it is necessary.
• Keep abreast of the current local laws and regulations to enforce compliance.
• Conduct orientation to new colleagues on Safety & Security.
• Carry out any other duties as and when assigned by the immediate superior and the Management of the Hotel.

Qualifications:

• Possess a Diploma in Business Management with relevant security licence
• At least 5 years of similar experience in hotels
• Company Emergency Response Team (CERT) Certificate
• Possess occupational CPR and AED Cert
• Basic Fire Fighting skills
• First Aid Management
• Knowledge in Fire Prevention & Protection of Building
• Able to work shift hours, public holidays and weekends

Responsibilities

• Plan, implement and manage public relations programs

• Determine KPIs for PR department

• Measure and provide reports on each PR campaign

• Build long-term relationships with all relevant stakeholders and client

• Monitor corporate image frequently and ensure it is in compliance with company brand

• Develop and implement crisis communications advice and media strategy, as needed

• Working hours are from 9pm to 5am

Requirements and skills

• Ability to work under pressure

• High standard of organizational and communication skills

• Problem-solving skills, ability to think on your feet

Responsibilities

• Plan, implement and manage public relations programs

• Determine KPIs for PR department

• Measure and provide reports on each PR campaign

• Build long-term relationships with all relevant stakeholders and client

• Monitor corporate image frequently and ensure it is in compliance with company brand

• Develop and implement crisis communications advice and media strategy, as needed

• Working hours are from 9pm to 5am

Requirements and skills

• Ability to work under pressure

• High standard of organizational and communication skills

• Problem-solving skills, ability to think on your feet

WHAT’S THE JOB?

Perform hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property’s assets and also part of the Company Emergency Response Team (CERT) assisting Fire Emergencies.

Setting and monitoring goals for performance and deadlines in ways that comply with company's plans and vision for the Team. Organizing workflow and ensuring Team’s productivity is being achieved while providing coaching and Development.

Your day-to-day

• Oversee the security department including their performance, key job responsibilities and regular training;
• Manage the develop and implementation of departmental standards, including disciplinary, or other staffing-human resources related actions in accordance with Company rules and policies;
• Establish good communication and good will with informal leaders and relevant members of local community;
• Ensure the all security personnel as well as hotel’s staff are adhering to P&P and security procedures;
• Prepare security plan for specific events/ functions as required for VIPs, High Profile guests, Government, Owners, Royals, etc;
• Working with Finance on controlling labour costs and expenses within the Security department;
• Assist with managing the daily activities of the security department. Plan and organize work and schedule employees to ensure proper coverage. Communicate and enforce policies and procedures;
• Schedule preventative maintenance and repairs to Security equipment as needed and ensure that equipment is prepared and operational for the following day’s work;
• Support Director of Engineering, Risk & Security on risk management and WSH related matters.
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers;
• Coordinate with the local investigator in crimes & accident handling and investigating;
• Liaise with external organisations including emergency services regarding security and safety issues;
• Assist with establishing documentation and confidential reporting systems to ensure that appropriate investigation and results are available for current litigation /settlement and future reference;
• Ensure that the Fire Command Centre is never left unattended and attend to all alarms, medical & fire emergencies, and other similar matters;
• Be thoroughly familiar of the property layout, design, entry and exit points in order to lead and direct guest whenever possible;
• Supervise and assist Emergency drills, evacuate premises and contact appropriate emergency services if required;
• In the event of fire, be thoroughly familiar with and guided by the hotel’s emergency plan and be familiar with location of fire alarms and firefighting equipment;
• Ensure checks are conducted on fire panel, fire Hosereel, fire barriers, fire exit doors and all safety equipment to be in good working order.

WHAT WE NEED FROM YOU

• Must possess PLRD license with relevant employment grading;
• Physically fit and active, able to work shifts, weekends, and/or holidays;
• Minimum Diploma qualification with at least 5 years of working experience in a similar capacity, in the hotel industry;
• Certified First Aid Trained with CPR & AED;
• Good leadership skills and able to lead a team;
• Great communication skills with Guests and colleagues;
• Analytical, problem solving, reasoning and organizational skills are required;
• Computer skills including the use of program such as Microsoft Outlook, Word, Excel, PowerPoint.