Job duties:
- New & Existing Product Training: Conduct on-site training of new product launches/ refreshers to Field Force/ Promoters and Floor Salesman.
- Mystery Shopper one-to-one coaching: Conduct on-site coaching to Field Force and Floor Salesman in accordance to Mystery Shopper scoring metrics, in-store customer engagement observations and sales performance.
- Lead and conduct consumer workshops to elevate consumer experiences and educate consumers about the products/ services based on topics that are relevant to the marketplace.
- Conduct weekly assessment on part-timers using the checklist in four areas (Product Knowledge, Soft Skills, Attitude & Promotions)
- Meet or exceed training KPIs including the mobile phone usage by Field Force/ Promoters and Floor Salesman.
- Full-timer Monthly Training: Assist in co-facilitation of training sessions to Field Force/ Promoters and Floor Salesman as required.
- Weekly Sustenance Training: Conduct weekly sharing session with FSMs to strength their knowledge and to build strong advocacy of the brand.
- Ad-hoc tasks as assigned
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R1221966 (EVELYN YANG HUIXIAN)
