Total 4 public relations officer job vacancies in Legal / Public / Security category in NLB Punggol Regional Library

A&A HDB Mall project is looking for an experienced Public Relations Officer.

Responsibilities :

• Address and resolve complaints or feedback promptly, implementing necessary corrective actions.
• Collaborate closely with all relevant stakeholders, including contractors, project managers, consultants, residents, and authorities, taking proactive steps to mitigate any issues related to construction activities.
• Liaise and coordinate with these parties to ensure smooth communication and project alignment.
• Develop and execute public relations programs or talks to inform the public about the project's progress.
• Design and implement public relations strategies specific to the project.
• Provide regular updates to management regarding public relations activities on-site.
• Maintain and update all related records diligently.

Requirements :

• A minimum of 2 years of relevant experience in the field is required for this role.
• Prior experience as a Public Relations Officer is essential.
• It is preferably suited for candidates at the Junior Executive level, specializing in Public Relations, Communications, or a related field.

JOB RESPONSIBILITIES

· To handle complaints or feedback and take remedial actions

· To work closely with all project stakeholders and take proactive measures in mitigating all complaints arising from construction activities

· Handle general administration duties and provide clerical supports to site personnel

· Coordination of site delivery of materials, liaise closely with main office staff for the procurement of necessary materials

· Update & keep track of daily workforce

· Compile and prepare daily, weekly, monthly reports, take daily progress photos

· Attend meetings & take minutes

· Attend/ coordinate authority visits and client representatives

· Assist the site team for submission and collection of documents

· Provide administrative support cum document control

· Coordinate, implement, maintain and timely updating of all documents

· Checking and filing of documentation

· Other duties assigned

JOB REQUIREMENTS

· Min 3 - 4 years relevant experience in a similar role in construction sites

· Possess good knowledge in document control and management processes and QMS standards

· Proficient in MS Office applications (Excel, Words and PowerPoint)

[What you will be working on]

• To develop, implement and review campaigns and programmes to persons with disabilities that are not coming to Punggol Regional Library.
• To support existing programmes designed for persons with disabilities,
• To be involved in day-to-day operations to understand user behaviour.

[What we are looking for]

• Prior experience with persons with disabilities or persons with dementia will be helpful.
• Students with events management experience and a basic proficiency in design tools such as Canva or Photoshop will be helpful too.

Candidate will be required to perform shift work and work on weekends.

Duration: 12 weeks

Working Location: Punggol Regional Library

Shortlisted candidates will be contacted for an interview.

• Managing project hotline & attend to customers' calls.
• Handling and resolving conflicts, feedback, complaints pertaining to the project and any other ad-hoc duties as directed.
• Experienced in the field of public relations and possess appropriate qualifications likewise.
• Effective in both spoken and written in English.
• Ensure that matters relating to public relations efforts, complaints and feedback are promptly attended to, and every case is properly concluded and closed, and all details of the cases documented.
• Provide admin support to the project team and department to ensure the smooth running of the department operations.
• Attend project meetings in relation to PRO duties.
• Develop and maintain administrative document control processes for the efficient management.
• Support the officers and project team in daily admin roles and assist to keep stock of stationary supplies for the department.
• Perform data-entry, recording, printing and filing duties.
• Undertake any ad-hoc admin projects/duties as required.