Security Support Engineer
10 months ago
Responsibilities:
Provide basic support to end-users and application teams for security tools, including installation, configuration, and troublesh..
Responsibilities:
- Provide basic support to end-users and application teams for security tools, including installation, configuration, and troubleshooting.
- Collaborate with vendors to acquire necessary updates, patches, and support for security tools.
- Assist in monitoring security tool alerts and notifications, escalating potential issues to the appropriate teams when necessary.
- Maintain an up-to-date inventory of all IT security tools, including antivirus software, EDR, microsegmentation, and other security solutions.
- Regularly reconcile security tools inventory with active licenses and installations to identify discrepancies and ensure accurate asset management.
- Generate reports on tool inventory, license status, and reconciliation results for management and compliance purposes.
- Maintain organized records of reconciliation activities, updates, and communications with vendors.
Qualifications:
- Basic understanding of IT security principles and practices.
- Strong organizational and documentation skills.
- Attention to detail and a focus on accuracy.
- Familiarity with IT security tools and their functions.
- Effective communication skills to collaborate with internal teams and vendors.
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