About Us
Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.
About the Team
Our industry team is rapidly expanding with many new opportunities and projects from banking and finance. As our consultants are highly sought after by many within the sector, this has increased Abeam's reputation and brand ranking.
Job Description:
-Enhancing the IT Service Management (ITSM) project management capabilities of IT department in the client organization.
- Analyse workload of each project and task
- Adjust master schedule of each project
- Gather Business Requirement from business users and draft relevant documents (e.g. Business Requirement Definition doc, workflows) and corporate with business user to complete the documents.
- Draft IT Service Management (ITSM) guidelines for IT department, the template of IT Service Management (ITSM) deliverables (e.g. Policy, Standard, Procedure, Manual, Roles and Responsibilities, etc) and the project status reports for IT Service Management (ITSM) enhancement
- Other relevant tasks (e.g. meeting facilitation, documentation, proposal of further improvement etc.)
Requirements:
- Business Analyst experience (Over 3 years)
- Business Requirement gathering & definition experience (Over 2 year) related to Financial Industry
- Documentation experience in project management context (PowerPoint, Excel, Word skills are required)
- Systematic knowledge of IT Service Management(ITSM) (e.g. ITIL)
- Business level Japanese language to liaise with Japanese speaking stakeholders.
- Client-facing experience
- Working experience in a consulting firm & financial industry
Why Join Us
At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.
*Please note that salary is determined on related experience and skill